1,717 Service Quality jobs in India
Service Quality Manager
Posted 6 days ago
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Job Purpose – As a Service Quality Manager, you will be responsible for ensuring the highest standards of quality in the execution of wind energy projects. Your role will involve developing and implementing quality management systems, conducting audits, and collaborating with project & service teams to optimize processes and deliver exceptional results. The Service Quality Manager will play a pivotal role in maintaining compliance with industry standards, customer requirements, and internal quality objective.
Reporting – Projects & Service Quality Head
Job Location – Bangalore , Gujarat
Qualification
Bachelor’s degree in engineering or a related field (electrical/mechanical/electronics); additional certifications in quality management (e.g., ASQ, Six Sigma) are a plus. Proven experience in a similar role within the renewable energy industry / heavy construction / power sector. In-depth knowledge of quality management systems, standards, and methodologies. Strong analytical and problem-solving skills. Excellent communication and interpersonal skills.
Key Deliverables/ Outcomes
Quality Management System (QMS) Development
- Establish and maintain a robust Quality Management System aligned with industry standards and company policies.
- Develop and update quality documentation, procedures, and guidelines.
Service Quality Planning
- Collaborate with project teams to develop quality plans tailored to the specific requirements of each wind energy project.
- Define and communicate quality objectives, ensuring alignment with overall project goals.
Quality Audits and Inspections
- Conduct regular internal and external audits to assess compliance with QMS, industry standards, and contractual requirements.
- Work closely with project teams to address and rectify any non-conformances identified during audits.
Supplier Quality Management
- Evaluate and qualify suppliers based on quality criteria.
- Establish and maintain effective communication channels with suppliers / service providers to ensure the delivery of high-quality components, services and materials.
Continuous Improvement
- Implement continuous improvement initiatives to enhance project quality, efficiency, and overall performance.
- Analyze data and metrics to identify areas for improvement and implement corrective and preventive actions.
Training and Development
- Provide training to project teams on quality management principles, procedures, and tools.
- Foster a culture of quality awareness and accountability among project team members.
Customer Relationship
- Engage with customers to understand their quality expectations and requirements.
- Collaborate with the project team to address customer feedback and concerns related to quality.
Regulatory Compliance
- Stay abreast of industry regulations and standards to ensure compliance in all project activities.
- Proactively address any changes in regulations that may impact project
Experience :
- 10-12 Years of Progressive experience in similar Roles.
- B.E/B.Tech in Mechanical or Electrical Engineering.
Process Improvement Engineer
Posted today
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Responsibilities:
- Analyze existing manufacturing processes to identify areas for improvement.
- Develop and implement process changes to increase efficiency, reduce waste, and lower production costs.
- Utilize Lean Manufacturing and Six Sigma methodologies to drive continuous improvement.
- Design and conduct experiments to test and validate process improvements.
- Develop standard operating procedures (SOPs) for new and revised processes.
- Train production staff on new processes and best practices.
- Monitor key performance indicators (KPIs) related to process efficiency and quality.
- Collaborate with cross-functional teams to ensure successful implementation of process changes.
- Prepare reports and present findings and recommendations to management.
Qualifications:
- Bachelor's degree in Industrial Engineering, Manufacturing Engineering, Mechanical Engineering, or a related field.
- Minimum of 3 years of experience in process engineering or manufacturing operations.
- Proven experience with Lean Manufacturing, Six Sigma (Green Belt or Black Belt preferred), and statistical process control (SPC).
- Strong analytical and problem-solving skills.
- Excellent communication and interpersonal skills, with the ability to work effectively with all levels of staff.
- Proficiency in process mapping tools and data analysis software.
- Experience in a manufacturing environment is essential.
This hybrid role requires a balance of on-site presence for hands-on analysis and implementation, with opportunities for remote work coordination. Join our team and make a significant impact on our operational excellence.
Process Improvement Engineer
Posted today
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Responsibilities:
- Analyze existing business processes to identify areas for improvement and cost reduction.
- Develop and implement process optimization strategies using methodologies like Lean, Six Sigma, or Kaizen.
- Design and document new, improved processes, workflows, and standard operating procedures.
- Collaborate with cross-functional teams to gather requirements and implement process changes.
- Utilize data analysis tools to measure process performance and track improvement initiatives.
- Develop training materials and conduct training sessions for employees on new processes.
- Manage process improvement projects from conception to completion, ensuring timely delivery.
- Monitor the effectiveness of implemented changes and make necessary adjustments.
- Prepare reports and presentations on process improvement findings and recommendations.
- Foster a culture of continuous improvement throughout the organization.
Qualifications:
- Bachelor's degree in Industrial Engineering, Mechanical Engineering, Business Administration, or a related field.
- 3-5 years of experience in process improvement, operations analysis, or industrial engineering.
- Proficiency in Lean Six Sigma methodologies (Green Belt or Black Belt certification is a plus).
- Strong analytical, problem-solving, and critical thinking skills.
- Experience with data analysis and process mapping tools (e.g., Visio, Excel, SQL).
- Excellent project management and organizational skills.
- Effective communication and interpersonal skills, with the ability to influence stakeholders.
- Experience working in a hybrid or collaborative work environment.
- Demonstrated ability to drive change and achieve measurable results.
This role is critical to enhancing operational efficiency and competitiveness. You will have the opportunity to make a tangible impact by redesigning how work gets done, leading to significant gains in productivity and quality. The hybrid nature of the role allows for focused individual work and team collaboration.
Process Improvement Engineer
Posted today
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Key Responsibilities:
- Analyze existing manufacturing and operational processes to identify areas for improvement.
- Develop and implement process optimization strategies using methodologies like Lean Manufacturing, Six Sigma, or Kaizen.
- Design and conduct experiments to validate process improvements.
- Create detailed process maps, flowcharts, and standard operating procedures (SOPs).
- Collaborate with cross-functional teams to gather data and insights on process performance.
- Quantify the impact of process changes on key performance indicators (KPIs) such as efficiency, cost, quality, and safety.
- Develop and deliver training programs to plant personnel on new processes and best practices.
- Monitor the effectiveness of implemented improvements and make necessary adjustments.
- Utilize data analysis tools and statistical software to support decision-making.
- Manage process improvement projects from conception to completion, ensuring on-time and within-budget delivery.
- Identify opportunities for automation and technology adoption to enhance process efficiency.
- Promote a culture of continuous improvement and problem-solving throughout the organization.
- Prepare reports and presentations for management on process improvement initiatives and outcomes.
- Ensure compliance with relevant industry standards and regulations.
- Facilitate workshops and brainstorming sessions to generate innovative solutions.
Required Qualifications:
- Bachelor's degree in Industrial Engineering, Mechanical Engineering, Chemical Engineering, or a related field.
- Minimum of 5 years of experience in process improvement, manufacturing engineering, or operations management.
- Proven experience with Lean Manufacturing, Six Sigma (Green Belt or Black Belt certification preferred), or other continuous improvement methodologies.
- Strong analytical and problem-solving skills with a keen eye for detail.
- Proficiency in data analysis and statistical tools (e.g., Minitab, Excel, SQL).
- Excellent project management skills.
- Strong communication and interpersonal skills, with the ability to influence and collaborate effectively with diverse teams.
- Experience in developing and implementing SOPs.
- Knowledge of manufacturing processes and systems.
- Ability to work independently and manage multiple priorities.
- Familiarity with simulation software is a plus.
- Understanding of quality control principles.
Process Improvement Engineer
Posted today
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Job Description
Key Responsibilities:
- Analyze existing manufacturing processes to identify areas for improvement in efficiency, quality, and cost reduction.
- Design and implement new processes or modifications to existing ones using lean manufacturing and Six Sigma principles.
- Develop and utilize data analysis tools and techniques to measure process performance and identify root causes of problems.
- Lead and facilitate cross-functional teams in process improvement projects, ensuring buy-in and successful implementation.
- Create and maintain process documentation, including standard operating procedures (SOPs) and work instructions.
- Develop and track key performance indicators (KPIs) to monitor the effectiveness of implemented improvements.
- Train production staff on new processes and best practices.
- Stay current with industry trends, new technologies, and innovative approaches to process optimization.
- Conduct feasibility studies and pilot tests for proposed process changes.
- Collaborate with engineering, production, and quality assurance teams to ensure seamless integration of improvements.
- Present findings and recommendations to management, clearly articulating the business case for proposed changes.
- Bachelor's degree in Industrial Engineering, Manufacturing Engineering, Mechanical Engineering, or a related field.
- Minimum of 3 years of experience in process improvement, lean manufacturing, or Six Sigma roles.
- Certification in Lean or Six Sigma (Green Belt or Black Belt preferred).
- Strong analytical skills and proficiency in data analysis software (e.g., Minitab, Excel).
- Experience with process mapping, value stream mapping, and statistical process control (SPC).
- Proven ability to lead projects and influence stakeholders in a remote environment.
- Excellent problem-solving and critical thinking skills.
- Strong communication and presentation skills, with the ability to convey technical information clearly.
- Familiarity with manufacturing operations and equipment.
- Ability to work independently and manage time effectively in a remote setup.
Process Improvement Engineer
Posted today
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Job Description
Process Improvement Engineer
Posted today
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Job Description
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Process Improvement Engineer
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Process Improvement Engineer
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Process Improvement Engineer
Posted 1 day ago
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Job Description
- Analyzing current manufacturing processes to identify areas for improvement in efficiency, quality, and cost.
- Developing and implementing process optimization strategies using Lean manufacturing and Six Sigma methodologies.
- Designing experiments and conducting data analysis to validate proposed changes.
- Collaborating with cross-functional teams, including production, engineering, and quality assurance, to implement process improvements.
- Developing Standard Operating Procedures (SOPs) and training materials for new processes.
- Monitoring key performance indicators (KPIs) to track the effectiveness of implemented changes.
- Leading and facilitating Kaizen events and continuous improvement workshops.
- Troubleshooting production issues and recommending corrective actions.
- Documenting process changes and preparing reports on project outcomes.