52 Service Sector jobs in Surat
Sales Executive (Service Sector)
Surat, Gujarat
We are hiring
Posted 1 day ago
Job Viewed
Job Description
**Customer Service**: Interact with clients to understand their travel preferences, requirements, and budgets. Provide excellent customer service by addressing inquiries, offering recommendations, and resolving any issues that may arise before, during, or after the trip.
- **Package Development**: Create and customize travel packages based on client needs, including transportation, accommodation, activities, and tours. Research destinations, attractions, and accommodations to ensure the best options are included in the packages.
- **Negotiation**: Negotiate contracts and rates with transportation companies, hotels, tour operators, and other service providers to secure the best deals for clients while ensuring quality and reliability.
- **Documentation**: Prepare detailed itineraries, invoices, contracts, and other necessary documents for clients. Ensure all paperwork is accurate, complete, and delivered to clients in a timely manner.
- **Coordination**: Coordinate with various vendors and suppliers to confirm bookings, arrange transportation, and schedule activities according to the itinerary. Maintain communication with clients throughout the booking process and during the trip to provide updates and assistance as needed.
- **Budget Management**: Manage budgets for travel packages, ensuring profitability while meeting client expectations. Monitor expenses, analyze cost-effectiveness, and make adjustments as necessary to stay within budget constraints.
- **Marketing and Sales**: Promote tour packages through various channels, including online platforms, social media, and direct marketing efforts. Collaborate with the marketing team to develop promotional materials and strategies to attract new clients and retain existing ones.
- **Destination Knowledge**: Stay updated on travel trends, destination information, visa requirements, and travel regulations to provide accurate and helpful advice to clients. Continuously expand knowledge of popular and emerging travel destinations to offer a diverse range of options to clients.
**Salary**: ₹15,000.00 - ₹25,000.00 per month
Day range:
- Weekend availability
- Weekend only
Shift:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Business development: 2 years (preferred)
- Lead generation: 1 year (preferred)
- total work: 1 year (preferred)
- Sales: 2 years (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
- **Package Development**: Create and customize travel packages based on client needs, including transportation, accommodation, activities, and tours. Research destinations, attractions, and accommodations to ensure the best options are included in the packages.
- **Negotiation**: Negotiate contracts and rates with transportation companies, hotels, tour operators, and other service providers to secure the best deals for clients while ensuring quality and reliability.
- **Documentation**: Prepare detailed itineraries, invoices, contracts, and other necessary documents for clients. Ensure all paperwork is accurate, complete, and delivered to clients in a timely manner.
- **Coordination**: Coordinate with various vendors and suppliers to confirm bookings, arrange transportation, and schedule activities according to the itinerary. Maintain communication with clients throughout the booking process and during the trip to provide updates and assistance as needed.
- **Budget Management**: Manage budgets for travel packages, ensuring profitability while meeting client expectations. Monitor expenses, analyze cost-effectiveness, and make adjustments as necessary to stay within budget constraints.
- **Marketing and Sales**: Promote tour packages through various channels, including online platforms, social media, and direct marketing efforts. Collaborate with the marketing team to develop promotional materials and strategies to attract new clients and retain existing ones.
- **Destination Knowledge**: Stay updated on travel trends, destination information, visa requirements, and travel regulations to provide accurate and helpful advice to clients. Continuously expand knowledge of popular and emerging travel destinations to offer a diverse range of options to clients.
**Salary**: ₹15,000.00 - ₹25,000.00 per month
Day range:
- Weekend availability
- Weekend only
Shift:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Business development: 2 years (preferred)
- Lead generation: 1 year (preferred)
- total work: 1 year (preferred)
- Sales: 2 years (preferred)
**Language**:
- English (preferred)
Work Location: In person
**Speak with the employer**
This advertiser has chosen not to accept applicants from your region.
0
Help Desk Engineer – L1
Surat, Gujarat
Razileans
Posted 4 days ago
Job Viewed
Job Description
Company Description
Razileans is a dynamic company that specializes in Business Process Outsourcing (BPO), IT Services and IT Enabled Services (ITES), and Staff Augmentation. We provide tailored Project and Process Consulting, Agile Project Lifecycle Management, and Management & Process Trainings to drive operational excellence. Additionally, we offer comprehensive Digital Marketing Services to help brands grow online through SEO, social media, content marketing, email campaigns, and performance-driven digital strategies. Our aim is to streamline operations, deliver cutting-edge technology solutions, and equip teams with the knowledge to lead and innovate effectively.
Working for international customer. Holidays as per sourcing country.
Job Description:
We are looking for a proactive and skilled Help Desk Engineer – L1 to provide first-level technical support for an international customer. This role involves remote operations, but candidates located in Kollam are preferred.
Key Responsibilities:
- Assign and manage support tickets using a ticketing system
- Provide first-level IT support for:
- Servers, firewalls, desktops, laptops, and peripherals
- Network connections, printers, and Microsoft Office applications
- Monitor IT infrastructure using RMM (Remote Monitoring and Management) tools
- Perform system administration and basic troubleshooting for Windows OS and applications
- Linux server administration and troubleshooting (preferred but not mandatory)
- Escalate unresolved issues to next-level support or hardware vendors
- Handle other ad-hoc IT support tasks as needed
Requirements:
- Degree in Computer Science, Information Technology, or a related field
- Hands-on experience with ticketing tools and remote support software
- Prior experience in a helpdesk or technical support role is advantageous
- Strong problem-solving skills and the ability to work independently
- Good verbal and written communication skills in English
Preferred Candidate Profile:
- Based in Kollam
- Self-driven with a customer-focused mindset
- Comfortable working with international teams across time zones
- Urgent Requirement, immediate joiners preferred
This advertiser has chosen not to accept applicants from your region.
1
Require Back Office for Service Industry for Surat Location !
395002 Surat, Gujarat
EducoHire
Posted 553 days ago
Job Viewed
Job Description
Back office Executive Positionno of position - 1 experience - 0 to 1 yearbenefits - PFESTime - 10.30 to 7.30interview rounds - 2 rounds written and oral gender - Anydocuments - last month pay slipno bond qualification - graduation in commerce ,or any other added training on the requirement positionresponsibilty- cost sheet ,analysis of data, calculation of interest rate and amountlocal candidates prefer
This advertiser has chosen not to accept applicants from your region.
2
Service Coordinator - Service Industry - Surat, Gujarat, India - 6 LPA - Sonali
Surat, Gujarat
Seven Consultancy
Posted today
Job Viewed
Job Description
JOB DETAILS
Assessing the service needs of clients and linking them to the appropriate resources and providers
Facilitating programs and services, job training, and transportation
Developing a resource directory of local social service agencies and providers for easy access
Assisting clients with applications for benefits and entitlement programs and assisting clients to live independently in their own homes
Advocating for adequate, timely, and cost-effective services and responding to any issues that occur during the delivery of services
Scheduling appointments for clients, answering phones and tracking clients' service records
Monitoring the services being provided and staying up to date on any services being introduced or discontinued
Evaluating the quality of all services and identifying areas that need improvements
Following up with clients regularly to assess and ensure their satisfaction
Responding to complaints and resolving issues or matching clients with better services
FUNCTIONAL AREA
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Apply Now
This advertiser has chosen not to accept applicants from your region.
3
Safety Officer-Reputed Service Industry-Surat, Gujarat, India- 4 LPA-Sonali
Surat, Gujarat
Seven Consultancy
Posted today
Job Viewed
Job Description
JOB DETAILS
Compile safety programs
Practice safe working techniques
Implement and maintain health and safety standards
Establish a cordial and professional relationship with employees
Maintain compliance with all safety regulations
Conduct regular staff meetings to share best practice techniques
Standardize health and safety in order to remain consistent
Identify hazardous waste and disposing of it correctly
Promote safety initiatives
Compile and maintain relevant registers to ensure compliance
Document staff information, minutes of meetings, and reports compiled for management
Regularly inspect equipment
FUNCTIONAL AREA
Safety Officer, Health Safety, Jobs in Service Industry, Safety Regulations, Inspection, Equipment Inspection, Safety Standards, Safety Implementation, Staff Information, Staff Safety, Staff Initiatives, Safety Maintenance, Compliance Management, Jobs for Safety Officer in Service Industry, Jobs for Safety Officer in Gujarat, Service placement agencies in Surat, Service Recruitment agencies in Surat, Service placement agencies in Gujarat, Service Recruitment agencies in Gujarat, Service placement agencies in India, Service Recruitment agencies in India, placement consultancy in Surat, best placement consultancy in Surat, top placement consultancy in Surat, placement consultancy in India, best placement consultancy in India, top placement consultancy in India.
Apply Now
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4
Customer Service
Surat, Gujarat
TATA Capital
Posted 1 day ago
Job Viewed
Job Description
10367
Achieving business targets as laid down by acquiring new client relationships and maintaining them.
Graduate in any discipline
- Identify target areas for prospective business
- Pre-screen customer segments as per the organization norms
- Ensure the number of log in along with disbursement
- Ensure high customer satisfaction level by proactively understanding customer needs and cross
- sell multiple products as per the requirements
- Execute sales promotion activities to build customer interest in the TCFSL brand
- Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
- Ensure vendor empanelment and develop relationships with new vendors.
- Develop strong distribution channels
- Ensure compliance to all Audit / RBI regulations.
Achieving business targets as laid down by acquiring new client relationships and maintaining them.
Graduate in any discipline
- Identify target areas for prospective business
- Pre-screen customer segments as per the organization norms
- Ensure the number of log in along with disbursement
- Ensure high customer satisfaction level by proactively understanding customer needs and cross
- sell multiple products as per the requirements
- Execute sales promotion activities to build customer interest in the TCFSL brand
- Build strong client relationships both internally and externally and build a strong brand identification with potential customers.
- Ensure vendor empanelment and develop relationships with new vendors.
- Develop strong distribution channels
- Ensure compliance to all Audit / RBI regulations.
This advertiser has chosen not to accept applicants from your region.
5
Customer Service Executive - Courier Industry - Surat, Gujarat, India - 6 LPA - Sonali
Surat, Gujarat
Seven Consultancy
Posted today
Job Viewed
Job Description
JOB DETAILS
Managing a team of representatives offering customer support
Overseeing the customer service process
Resolving customer complaints brought to your attention
Creating policies and procedures
Planning the training and standardization of service delivery
Selecting and hiring new staff
Monitoring the work of individual representatives and of the team
Conducting quality assurance surveys with customers and providing feedback to the staff
Possessing excellent product knowledge to enhance customer support
Maintaining a pleasant working environment for your team
FUNCTIONAL AREA
Courier Industry Recruitment Agency in Surat, Courier Industry Placement Agency in Surat, Best Courier Recruitment Agency in Surat, Top Courier Recruitment Agency in Surat, Customer Service, Customer Support, Customer Service Executive, Jobs for Courier Industry, Logistic, Customer Care, Customer Satisfaction, Customer Handling, Team Handling, Customer Service Representative, Customer Service Process, Jobs for Customer Service Executive in Courier Industry, Jobs for Customer Service Executive in Gujarat
Apply Now
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6
Customer Service Executive - Telecaller Industry - Surat, Gujarat, India - 6 LPA - Sonali
Surat, Gujarat
Seven Consultancy
Posted today
Job Viewed
Job Description
JOB DETAILS
Managing a team of representatives offering customer support
Overseeing the customer service process
Resolving customer complaints brought to your attention
Creating policies and procedures
Planning the training and standardization of service delivery
Selecting and hiring new staff
Monitoring the work of individual representatives and of the team
Conducting quality assurance surveys with customers and providing feedback to the staff
Possessing excellent product knowledge to enhance customer support
Maintaining a pleasant working environment for your team
FUNCTIONAL AREA
Telecaller Industry Recruitment Agency in Surat, Telecaller Industry Placement Agency in Surat, Best Telecaller Recruitment Agency in Surat, Top Telecaller Recruitment Agency in Surat, Customer Service, Customer Care, Customer Support, Jobs in Telecaller Industry, Telesales, Telecalling, Telecaller, Voice Process, BPO, Customer Service Executive, CRE, Customer Support Executive, Telecalling Executive, Customer Care Officer, Jobs for Customer Service Executive in Telecaller Industry, Jobs for Customer Service Executive in Gujarat
Apply Now
This advertiser has chosen not to accept applicants from your region.
7
Customer Service Lead
395001 Surat, Gujarat
₹55000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a dynamic e-commerce company, is seeking a highly motivated and experienced Customer Service Lead to spearhead their support operations. This role can be fully remote, offering flexibility and the opportunity to manage a team dedicated to providing exceptional customer experiences. You will be responsible for leading the customer service team, optimizing support processes, and ensuring high levels of customer satisfaction.
Key Responsibilities:
Key Responsibilities:
- Lead, train, and mentor a team of customer service representatives to deliver outstanding support.
- Develop and implement customer service policies and procedures to ensure efficiency and consistency.
- Monitor customer service performance metrics and identify areas for improvement.
- Handle escalated customer issues and complaints, resolving them promptly and effectively.
- Collaborate with other departments (e.g., Sales, Marketing, Logistics) to address customer needs and improve the overall customer journey.
- Analyze customer feedback and trends to provide insights to management for service enhancements.
- Ensure the team meets or exceeds key performance indicators (KPIs) such as response times, resolution rates, and customer satisfaction scores.
- Develop and maintain training materials for new and existing customer service staff.
- Manage customer service channels, including email, phone, and chat support.
- Champion a customer-centric culture within the team and the organization.
- Stay updated on industry best practices and new technologies in customer support.
- Bachelor's degree in Business Administration, Communications, or a related field, or equivalent work experience.
- Minimum of 4 years of experience in customer service, with at least 2 years in a leadership or supervisory role.
- Proven experience in managing and motivating a customer service team.
- Excellent communication, interpersonal, and problem-solving skills.
- Strong understanding of customer service best practices and principles.
- Experience with CRM software and helpdesk ticketing systems.
- Ability to analyze data and provide actionable insights.
- Strong organizational and time management skills.
- Proficiency in relevant software applications.
- Ability to work effectively in a remote team environment.
This advertiser has chosen not to accept applicants from your region.
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