15,901 Service Specialist jobs in India
Customer Support & Service Specialist
Posted 3 days ago
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Cepheid is proud to work alongside a community of six fellow Danaher Diagnostics companies. Together, we're working at the pace of change on diagnostic tools that address the world's biggest health challenges, driven by knowing that behind every test there is a patient waiting.
Learn about the Danaher Business System ( which makes everything possible.
The Customer Technical Support & Service Coordination Specialist is responsible for providing remote product support to customers requiring assistance with instrumentation, LIS, software, hardware components and Assays sold and distributed by Cepheid. As a member of the Technical Support Team, you provide product support to internal and external customers and provide a solution to the issues faced by Customer. This is done majorly remotely via phone, email and web serving as the technical expert in Cepheid's Customer Care experience and log and maintain all customer queries/complaints in CRM. This role will also be responsible for supporting the coordination activities to facilitate on-site intervention by Field Service Engineer.
This position is part of the APAC Customer Care Team and will be located in Gurugram, India.
In this role, you will have the opportunity to:
+ Engage customers to collect and compile detailed information about customer complaints. Conduct data analysis and basic troubleshooting for instrument, hardware, assays, software, and operating system. Investigate and resolve first level customer complaints remotely through phone and email. Document complaints and resulting investigations in the Complaint Management System (SFDC). Adhere to Quality Management System procedures. Complete all assigned and required training satisfactorily and on time and keep the records data for any future audit(s). Complete all compliance and internal training within the stipulated timeline. Train internal associates and new hires on the technical support modules and CRM.
+ Represent Technical Support on projects and operational teams, communicating findings back to Technical Support. Performs additional tasks as assigned by the Technical Support Manager or Supervisor.
+ Coordinating with customers for all service-related activities (Contracts renewal, Engineer visit, Spare parts transfer, Defective parts return). Dispatch Field Service Engineers for service calls as appropriate and actively communicate with the FSE to confirm all logistics to ensure proper recording and communications. Process purchase orders for billable service activities, which relate to service calls and preventative maintenance events.
+ Bachelor's degree in engineering / electronics or experience working in Biological / Clinical Laboratory Science / Life Science / Medical Device Industry with minimum 5+ years of relevant experience (or equivalent), preferably in a fast-paced Customer Support & Service, Order Management role. Master's Degree with minimum 3+ Years of related work experience.). Fluent English (written and oral).
+ Laboratory or Remote Technical Support Experience in one or more of the following is a plus: PCR and Microbiology, Molecular Biology Oncology or Virology, Patient sample collection practices and workflow, Sample preparation practices and methodologies, Laboratory analytical diagnostic equipment, medical devices, and software. Customer oriented - understands customer expectations and empathizes with customer & patient needs.
+ Knowledge and use of commercial computer application packages (MS Excel), Familiarity with SalesForce.com (or similar CRM System) and SAP a plus. Able to follow complex procedures and processes. Works independently in a structured manner with the ability to prioritize critical tasks. Builds collaborative work relationships with different teams, including Field Service, Field Application, Sales, Marketing and Quality. Thrives in a dynamic and fast-paced environment. May include extended computer and telephone work involving repetitive arm/wrist motions.
Cepheid, a Danaher company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it's a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at danaherbenefitsinfo.com.
When you join us, you'll also be joining Danaher's global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you'll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.
Danaher is committed to a diverse and inclusive culture where everyone feels they belong, and all voices are heard. We believe in our associates and the unique perspectives they bring to every challenge, which is why we'll empower you to push the boundaries of what's possible. If you've ever wondered what's within you, there's no better time to find out.
Join our winning team today. Together, we'll accelerate the real-life impact of tomorrow's science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.
For more information, visit .
Operating Company: Cepheid
Service Specialist
Posted today
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the Service Specialist will be responsible for assisting & coordinating the delivery of projects and services to FPC’s clients in order to successfully fulfill the Scope of Work (SoW) outlined in the Agreement, Proposal or Engagement Letter between FPC and its Client.
You will be responsible for providing first-level support and coordination for digital building systems, IoT solution deployment and related smart building technologies. As part of the organisation, you will manage solution deployment tickets, incident tickets, provide updates to stakeholders, and ensure seamless communication across teams to support operational standards and drive excellence across client buildings.
In addition to client-facing roles and responsibilities, Service Specialist is expected to be an active member of the Digital Buildings Services team, to make a positive contribution to the development of the team and wider FPC business, working effectively with all FPC colleagues to successfully deliver projects and support FPC’s business objectives.
Key Responsibilities:
The responsibilities for this role include:
Delivery of non-technical and some technical (as training and knowledge allows) related project
coordinator services and projects for clients in accordance with the Proposal, Scope of Work
(SoW) and/or Engagement Letter. Manage own workload, communicating and escalating any issues to line manager accordingly
- Ticket Management
- Create, manage, and resolve incident tickets within the centralised ticketing system, ensuring all issues are accurately documented with status, diagnostics, and resolution steps.
- Track ticket progress and ensure adherence to established response and resolution timelines.
- Conduct periodic ticket reviews to identify trends, recurring issues, and areas for improvement.
- Stakeholder Communication and Management
- Serve as the initial point of contact for internal stakeholders, providing timely updates on incident progress, issue status, and expected resolution timelines.
- Proactively communicate with relevant teams, vendors and clients to ensure alignment on priorities and expectations.
- Facilitate regular updates to stakeholders on overall system health, critical incidents, and ongoing support efforts.
- Coordination and Collaboration
- Act as a liaison between the Technical team, on-site teams, and external vendors to ensure streamlined coordination on issues, system deployment ,maintenance, and system updates.
- Collaborate with cross-functional teams to align on response strategies and share insights for continuous improvement.
- Participate in knowledge-sharing sessions and contribute to documentation to enhance team protocols and procedures.
- Excellent Project Reporting, Risk and Issue Management and Communications Skills
- Coordinating on Project Reviews and Lessons Learnt activities to feed into Continual internal and external improvement
- Centralised System Monitoring and First-Level Support
- Monitor building management systems (BMS), IoT devices, HVAC, lighting, and related infrastructure across multiple buildings.
- Provide first-level troubleshooting and diagnostics for system alerts and issues, escalating complex problems to higher-level support teams as needed.
- Data Collection, Reporting, and Performance Insights
- Generate regular reports on ticket volume, response times, and system performance metrics for management review.
- Preventative Maintenance Support
- Support scheduled preventative maintenance activities, tracking completion and ensuring compliance with the Client standards.
- FPC Responsibilities:
- Represent FPC in a professional manner internally and externally, and achieve a high level of customer satisfaction for all work performed
- Be an effective Digital Building Services team member, communicating with colleagues and working collectively to contribute to the development of Digital Buildings Services Group and the FPC business as a whole
- Report to line manager, acting in accordance with their requests and direction and those of FPC management
- Manage own workload, communicating and escalating any issues to line manager accordingly
- Act in accordance with all FPC employment policies and procedures, including FPC Employee Handbook, Health & Safety and Time and Expenses Reporting
- Carry out any other duties reasonably requested by FPC Management
Qualifications
Qualifications & Requirements:
- Experience: 3-7 years in a technical support, incident management, or digital operations role, ideally with experience in ticket management and stakeholder coordination. preferably in IoT Solutions, Systems Integration related projects or related industries such as Architecture, Design or Construction
- Education :Bachelors degree or certification in IT, engineering, building technology, or a related field.
- Certifications : Basic IT support or BMS-related certifications (e.g., CompTIA A+, ITF+, or IoT certifications) are advantageous.
- Ticket and Incident Management: Proficiency with ticketing systems and a proven ability to track, resolve, and report on incidents efficiently.
- Stakeholder Management: Strong interpersonal skills to provide clear, timely updates and manage expectations with internal and external stakeholders.
- Coordination and Communication: Excellent verbal and written communication skills to coordinate across multiple teams and communicate issue status effectively.
- Problem Solving: Strong diagnostic skills to identify and resolve minor issues and escalate as needed.
- Project Coordination: Excellent Project Reporting, Risk and Issue Management and Communications Skills,Coordinating on Project Reviews and Lessons Learnt activities to feed into Continual internal and external improvement
- Attention to Detail: Accuracy in monitoring, documentation, and reporting for tracking and managing performance across multiple systems.
- Collaborative Mindset: Ability to work within a centralised team environment while coordinating with on-site and cross-functional teams to achieve high service standards.
- Competent using Google Suite and/or Microsoft Office software applications
Additional Information
FPC Employee Benefits:
At FPC, we offer a competitive salary and a comprehensive benefits package designed to reward your contributions and support your well-being.
At FPC, we’re not just a company—we’re a thriving community where innovation flourishes, ideas are celebrated, and careers are shaped. When you join us, you become part of a dynamic team that:
Shapes the Future: Work on groundbreaking projects that are redefining industries with sustainability, cutting-edge technology, and bold ambition.
Supports Your Growth: From leadership training to cross-functional collaboration, we prioritize your professional development and empower you to explore new ideas, take initiative, and grow in your career.
Values Balance and Inclusion: We celebrate diversity, foster collaboration, and ensure every voice is heard—while maintaining a strong commitment to work-life balance.
Creates Impact: Contribute to the delivery of iconic, high-performance buildings and innovative solutions that have a lasting, positive impact on the world.
Together, we’ll build tomorrow’s digital planet—and you’ll be part of something truly extraordinary.
CUSTOMER SERVICE SPECIALIST
Posted 3 days ago
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At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected world.
**Job Overview**
TE Connectivity Ltd. is a $16.3 billion global technology and manufacturing leader creating a safer, sustainable, productive, and connected future. For more than 75 years, our connectivity and sensor solutions, proven in the harshest environments, have enabled advancements in transportation, industrial applications, medical technology, energy, data communications, and the home. With 89,000 employees, including more than 8,000 engineers, working alongside customers in approximately 140 countries, TE ensures that EVERY CONNECTION COUNTS. Learn more at and on LinkedIn, Facebook, WeChat and Twitter.
This position is the primary contact and communication focal point between the customer and the production plants. The Customer Service Professional is responsible for maintaining customer business relationships to provide total customer satisfaction. The individual provides information and analysis to support business plans and strategies.
**Responsibilities**
+ Coordinates customer/TE Products relationship.
+ Supports the clear and effective communication of customer expectations to the organization and demands accountability for performance to agree upon commitments
+ Teams with Field Sales, Business Segment Managers, Operations and other TE functions to satisfy customer requirements.
+ Creates and maintains customer orders in MRP system or provides direction for this
+ Activity to designated staff member.
+ Ensures compliance to Quality System for order management.
+ Assists in streamlining order management systems.
+ Works with Customer and Sales to prepare and monitor monthly sales forecast by
+ customer and product.
+ Solicits bookings to support committed bookings level.
**Skills**
+ Any Graduate (10+2+3)
+ 2+ years of Order Management, Order to Cash, Distribution Support
+ Customer focused, excellent oral and written communication
+ Basic knowledge of served market, products and key performance requirements for the market.
+ Ability to translate company goals to action plans for customer order management.
+ Basic knowledge of materials planning and order entry logic.
+ PC proficient (word processing, e-mail, spreadsheet, database & presentation software), ability to create presentation quality documents, ability to use MRP system, EDI system, preferable SAP/ Epicor/ Syteline.
**Competencies**
Values: Integrity, Accountability, Inclusion, Innovation, Teamwork
Location:
Bangalore, KA, IN, 560076
City: Bangalore
State: KA
Country/Region: IN
Travel: None
Requisition ID: 136188
Alternative Locations:
Function: Customer Service
TE Connectivity and its subsidiaries, affiliates, and operating units (collectively, the "Company") is committed to providing a work environment that prohibits discrimination on the basis of age, color, disability, ethnicity, marital status, national origin, race, religion, gender, gender identity, sexual orientation, protected veteran status, disability or any other characteristics protected by applicable law or regulation.
Customer Service Specialist
Posted 3 days ago
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Job Description
**Responsibilities include but are not limited to:**
+ Serves as the primary point of contact for customer inquiries related to products, services and equipment failure issues, providing timely and accurate information. Escalates complex problems to senior specialists or technical teams when necessary. (25%)
+ Supports sales team by developing and maintaining positive customer relations with clients/customers. Works with various departments to meet maintenance services sales goals. (25%)
+ Works with customers and/or distributors to receive accurate account of equipment failures. Provides clear and concise reports on equipment failures, trends, and recurring issues to management. (25%)
+ Provides support to Sr. Management on various work initiatives. (25%)
**Representative Qualifications:**
+ Strong communication skills (both verbal and written), with the ability to effectively engage with customers and internal teams.
+ Attention to detail and organizational skills.
+ Ability to work collaboratively with cross-functional teams, including technical and sales departments.
_No unsolicited agency submittals please. Agency partners must be invited to participate in a search by our_ **_Talent Acquisition Team ( )_** _and have signed terms in place prior to any submittal. Resumes submitted directly to any Curtiss-Wright employee or affiliate will not qualify for fee payment, and therefore become the property of Curtiss-Wright._
**Compliance Statement**
This position may require exposure to export-controlled information and subject to additional security screening. In the event information provided during the security screening reveals ineligibility to access export-controlled information, any offer of employment may be reconsidered or withdrawn.
Curtiss-Wright is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, ethnicity, color, sexual orientation, gender identity, physical or mental disability, age, ancestry, legally protected medical condition, family care status, marital status, religion, veteran status, national origin, or any other legally protected status. If you require accommodation during the recruitment process, please contact Talent Acquisition. ( )
**For US Applicants: EEO is The Law - click here for more information. ( you require accommodation due to a disability at any time during the recruitment and/or assessment process, please contact Talent Acquisition ( ) and we will make all reasonable efforts to accommodate your request.
**Join the WRIGHT Team!**
Over 95 years of growth, Curtiss-Wright is an integrated, market-facing global diversified industrial company and remains a technology leader through this legacy of innovation. Through three well-balanced segments - Aerospace & Industrial, Defense Electronics and Naval & Power, we remain focused on advanced technologies for high performance platforms and critical applications. Diversity, commitment to excellence and dedication to the spirit of pioneering innovation continue to drive the employees of Curtiss-Wright.
**Our Values**
What makes a world-class organization? It all begins with core values that provide a strong foundation for success. Simple in theory, the values of Curtiss-Wright are reflected in every aspect of our operations. To our employees, these are more than words on a wall - we all take these values to heart in our relationships with our customers and each other.
**Leadership**
We lead based on vision and strategic direction, empowering employees to reach goals through thoughtful and decisive action.
**Customer Focus**
We are committed to achieving total quality by meeting our customers' expectations and delivering products and services in a timely fashion.
**Teamwork & Trust**
Working in a spirit of trust and collaboration, we actively encourage employees to contribute their ideas and innovations to keep our company moving forward.
**Respect for People**
We believe that people are our most valuable asset and will always do the right thing in our dealings and interactions with all employees.
**Integrity**
We will act with the highest integrity in all of our business relationships and strategic partnerships.
**What We Offer Our Employees:**
**Opportunity:** As part of the Curtiss-Wright team, you have the opportunity each day to transform the way customers do business, as well as transform your career. Our entrepreneurial environment provides you with excellent experiences that enable you to develop your skills through stretch assignments and the opportunity to work with the best talent in the industry. You will have the opportunity to contribute from day one!
**Challenging Work:** The work we do here is not only challenging, but it is meaningful to our customers, our employees and the communities in which they live and work. You are given the chance to work on some of the most advanced technology projects in the world. Now that something to be proud of!
**Collaborative Environment:** The teamwork among our exceptionally talented people enables us to deliver some of the most advanced solutions to our customers.
Customer Service Specialist
Posted 3 days ago
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Job Description
**Date:** Aug 11, 2025
**Location:** Gurgaon, HR, IN, 122002
**Company:** Corning
Requisition Number: 68732
**The company built on breakthroughs. **
**Join us. **
Corning is one of the world's leading innovators in glass, ceramic, and materials science. From the depths of the ocean to the farthest reaches of space, our technologies push the boundaries of what's possible.
How do we do this? With our people. They break through limitations and expectations - not once in a career, but every day. They help move our company, and the world, forward.
At Corning, there are endless possibilities for making an impact. You can help connect the unconnected, drive the future of automobiles, transform at-home entertainment, and ensure the delivery of lifesaving medicines. And so much more.
Come break through with us.
Corning's businesses are ever evolving to best serve our customers, industries, and consumers. Today, we accelerate and transform life sciences, mobile consumer electronics, optical communications, display, and automotive markets. We are changing the world with:
+ Trusted products that accelerate drug discovery, development, and delivery to save lives
+ Damage-resistant cover glass to enhance the devices that keep us connected
+ Optical fiber, wireless technologies, and connectivity solutions to carry information and ideas at the speed of light
+ Precision glass for advanced displays to deliver richer experiences
+ Auto glass and ceramics to drive cleaner, safer, and smarter transportation
**Job Responsibilities**
- Engage with customers on day-to-day basis to address inquiries, orders, returns, and other service-related issues using a customer-centric approach.
- Planning and executing the order management including Sales order booking, Material follow-up, complaint redressal, customer deliveries & AR collection.
- Provide expert-level customer support by responding to inquiries and resolving issues through phone, email, chat, and in-person interactions.
- Monitor key performance indicators (KPIs) related to customer service metrics and use data insights to drive continuous improvement and operational excellence including FTR, CSAT, OTTR, OTTFP, OTIF, Invoice linearity & Kaizen etc.
- Utilize data analysis tools to generate reports, analyze customer data and feedback to identify trends, preferences, and opportunities for personalized service and process recommendations.
- Collaborate with cross-functional teams to address complex customer issues and improve service processes.
- Develop and implement strategies to enhance customer satisfaction based on data-driven insights. Maintain accurate records of customer interactions and data analysis findings in the CRM system to track customer preferences, trends, and feedback for continuous improvement.
- Actively participate in team meetings and contribute to the development of customer service policies and procedures.
- Handle escalated customer service issues with professionalism and expertise. Suggesting and driving innovative solutions for enhancing customer service.
**Working Relationships**
- Internal: Commercial teams of different businesses (local and international), Cross Functions including Supply Chain, Finance, Legal, GSM, Customer service, Commercial etc.
- External: Customer, Global & Local Contract Manufacturers, Plants, Joint Ventures Counter parts, 3PL Partners & domestic transporters etc.
**Key Success Factors**
- Initiative - Ability to create a vision for success and take personal accountability to drive results.
- Technical & business Acumen - Incorporating knowledge of business to devise and implement solutions with your technical expertise of customer service Domain.
- Planning & Prioritization - Ability to set clear milestones and evaluate results.
- Customer Focus - Meet and/or exceed customers' expectations.
- Process Orientation: Doing the business right way attitude & ensuring the same with process aptitude.
- Organizational Agility - Ability to navigate a complex matrix environment and achieve results through formal & informal channels.
- Collaboration & Teamwork - Demonstrate a solution centric approach while working closely with cross functions and SCM team members to deliver results.
**Minimum Qualifications**
- Minimum 7 years working experience in the areas of customer Service in global environment.
- Bachelor's degree in business, Operational research, supply chain, or related field. MBA or master's preferred.
- Teamwork - Ability to leverage the strengths of the team and taking everyone along.
- Excellent oral and written communication skills.
- Detail-oriented individual with a strong ability to multi-task
- Hands on Experience of managing India, Middle East and Africa Region.
- ERP Exposure: Oracle, SAP, BI & MS Tools
- Experience of teamwork and co-ordination in a multi-disciplinary environment.
**Preferred Qualifications:**
- Data Analytics tools
- Process Excellence Certifications.
Customer Service Specialist
Posted today
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Job description
Company Description
NetRTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.
Role Description
Customer Service Representative - Work on-site (AHMEDABAD)
This is a full-time role for a Customer Service Representative in AHMEDABAD . As a Customer Service Representative, you will be responsible for providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience. Your day-to-day tasks will include addressing customer inquiries and concerns, resolving issues, and maintaining positive customer relationships.
Note - Work Location will be Ahmedabad
Qualifications
- Customer Service Representatives
- Customer Support
- Customer Satisfaction
- Customer Service
- Customer Experience
- Excellent communication and interpersonal skills
- Ability to problem-solve and multitask
- Attention to detail
- Positive and patient attitude
- Experience in a customer service role is a plus
- Fluency in multiple languages is a plus
- High school diploma or equivalent
Salary and Benefits:
- Starting CTC: INR 26,000 per month
- Maximum CTC: INR 36,000 per month
- All above 40 per hour night shift allowance will be extra
- Food will be office when you are in shift
- Cab will be there
- Stay will be given for 5 days once you relocate
Job Location - Ahmedabad
Thanks & Regards,
HR Team.
(Simran)
Job Type: Full-time
Customer Service Specialist
Posted 3 days ago
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Why Choose Teleperformance?
We emphasize the importance of our employees, fostering enduring relationships within our teams and communities. Our dedication to employee satisfaction distinguishes us.
Utilize advanced support technologies and processes engineered to achieve outstanding results.
We cultivate lasting client relationships and make positive contributions to our local communities.
Become Part of an Exceptional Team!
Join Teleperformance, where our world-class workforce and innovative solutions drive success. Experience a workplace that values your development, supports your goals, and celebrates your accomplishments.
Job Description
General Customer Service includes post-sale technical and/or non-technical customer service and support across multiple sub-families for business and/or end-consumer customers including: Remote Customer Service: Providing customer service and support via phone, online chat, or text including:
•Call center-based customer support in response to a high volume of low complexity inquiries
•Customer issues analysis and resolution (typically performed in an office environment) in response to a lower volume of higher complexity inquiries Distribution Center Customer Service: Performed in a distribution center, product returns/repair center, or field walk-in customer service facility including:
•Acting as liaison between customers, production and distribution departments related to specific customer orders
•Providing technical and non-technical customer support in a walk-in service center Incumbents matching to this specialization are not compensated based on achievement of sales targets.
Positions on this level requires basic knowledge of job procedures and tools obtained through work experience and may require vocational or basic technical education. Requires moderate supervision. Can solve routine issues independently, with occasional deviations or improvement to standard procedures.
Be One of Our People:
It is our mission to always provide an environment where our employees feel valued, inspired, and supported, so that they can bring their best selves to work every day. We believe that when employees are happy and healthy, they are more productive, creative, and engaged. We are committed to providing a workplace that is conducive to happiness and a healthy work-life balance. We also believe that to be our best selves, we need to be surrounded by people who are positive, supportive, and challenging. We are committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. Teleperformance is an Equal Opportunity Employer
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Customer Service Specialist
Posted 3 days ago
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HappyLocate: Simplifying Employee Relocations. Established in 2016, HappyLocate has revolutionized the relocation landscape across 16,000+ pin codes. Whether it's house shifting, pet relocation, office moves, or house search assistance – HappyLocate offers advanced technology and customized solutions for efficient management from planning to post-move support.
This is a full-time on-site role for a Customer Service Specialist at HappyLocate located in Bengaluru. The Customer Service Specialist will be responsible for handling customer support, ensuring customer satisfaction, maintaining phone etiquette, delivering exceptional customer service, and enhancing customer experience on a daily basis.
- Customer Support and Customer Service skills
- Customer Satisfaction and Customer Experience skills
- Phone Etiquette
- Excellent communication and interpersonal skills
- Problem-solving and multitasking abilities
- Experience in a similar role is a plus
- Bachelor's degree in a related field
Customer Service Specialist
Posted 4 days ago
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Job Description
Job Description
Company Description
NetTech Solutions LLP is a company based is specialized in placements, technology consulting, project execution, product development, sales, and training. Our expertise in these areas allows us to provide innovative solutions to our clients and deliver exceptional results.
Role Description
Customer Service Representative - Work on-site (Hyderabad)
This is a full-time role for a Customer Service Representative in Hyderabad. As a Customer Service Representative, you will be responsible for providing excellent customer support, ensuring customer satisfaction, and enhancing the overall customer experience. Your day-to-day tasks will include addressing customer inquiries and concerns, resolving issues, and maintaining positive customer relationships.
Qualifications
- Customer Service Representatives
- Customer Support
- Customer Satisfaction
- Customer Service
- Customer Experience
- Excellent communication and interpersonal skills
- Ability to problem-solve and multitask
- Attention to detail
- Positive and patient attitude
- Experience in a customer service role is a plus
- Fluency in multiple languages is a plus
- High school diploma or equivalent
Salary and Benefits:
- Fresher CTC: INR 20,000 per month
- Experience CTC: INR 22,000 per month
- One way cab will be there
Thanks & Regards,
HR Team.
NetRTech Solutions
Customer Service Specialist
Posted 4 days ago
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Job Description
We’re Hiring | Customer Support Executive – Voice Process
Location: Chennai
Experience: Minimum 1 year in Customer Service / Upselling / Renewals
Qualification: HSC Passed (Mandatory)
Requirements:
- Good English communication skills
- Multilingual candidates preferred (Openings by language):
- Tamil
- Malayalam
- Telugu
- Kannada & Telugu
- Telugu & Tamil
- Total Openings: 15
Shift Timings:
- Female: 10 AM – 7 PM
- Male: 12 PM – 9 PM
- 2 rotational week offs
Age Criteria:
- Males: 22 – 32 years
Send your CV to:
Contact us at: