6,731 Service Worker jobs in India
Customer Service Associate
Posted 3 days ago
Job Viewed
Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
* Visualize & simplify end to end card member experience.
* Enable & drive process improvement based on voice of customer feedback.
* Strive to Customer First Resolution (CFR) and reduce bad demand.
* Generate revenue by driving value generation.
* Comprehend & Respond to all Customer Queries (Through Chat or Phone, as required) with
Immediate Resolution (Real Time) to ensure Customer Satisfaction.
* Deliver to all the key metrics as per organizational goals.
* Adhere to Quality and Compliance Guidelines.
* Adaptable & Customer Centric Approach to situations to deliver superior service personalization & Empathy in Communication.
* Able to address 2-3 conversations simultaneously.
**Minimum Qualifications:**
* Graduates/ Under-graduates with 1-7 years of experience in customer service domain (Chat Experience is preferred but not mandatory)
* Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge Multitasking: Ability to toggle Between Screens/Tools
* Demonstrate personal excellence by remaining positive in difficult situations.
* Display a passion to serve by delivering extraordinary service in every interaction with our customers.
* The ability to work in a fast-paced environment as well as multitask and re-prioritize on a regular basis.
* Analytical and problem-solving skills with strong attention to detail
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Customer Service
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Req ID:** 25015123
Customer Service Associate
Posted 3 days ago
Job Viewed
Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
American Express is on a journey to provide the world's best customer experience every day. The Dispute and Fraud Gate (DGT) team, within Global Services Group (GSG), will allow American Express to centralize the disputes process in a way that benefits our customers and enables us to more effectively leverage our quality of service. This position operates in a 24/7 environment, including working in shifts and on weekends. On-Going flexibility is required.
+ To Solve for Amex Card Member's queries efficiently and provide the world's best customer experience every day
+ Ability to Take Quick Decisions and Respond to Customer Inquiries
+ Deliver extraordinary customer care by responding to questions concerning
+ Provide Superior Customer Experience on Calls to Consumer Card Members
+ Resolve all Customer Queries and Follow Established Procedures as Appropriate
+ Provide alternatives and apply Superior Service No, Call Handling Skills
+ To Ensure Best Possible Solutions and FCR to Card Members
+ Deliver to the Customer, Employees and Shareholder Metrics as per Goals
+ Highlight Issues through Feedback and Recommend Changes in Workflows, Procedures, Service Levels, Based on Customer Demands
+ To Meet Their Needs and Ensure Quality Service is given at all times
+ Adherence to Quality and Compliance Guidelines. Ability to Take Quick Decisions and Respond to Customer Inquiries
+ Deliver extraordinary customer care by responding to questions concerning customer accounts in a fast paced, structured customer care environment
+ Grow and nurture customer relationships on every interaction that results in measurable customer value
+ Document necessary account information and offer custom solutions that benefit the customer
+ Deliver extraordinary results measured by customer satisfaction, effectiveness, efficiency and quality
**Minimum Qualifications**
+ Minimum 10 2 in any workstream
+ Minimum 1 Year experience in International Voice Process
**Preferred Qualifications**
+ Excellent communication skills
+ Preferably Graduate in any stream
**Qualifications**
American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Operations
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Req ID:** 25014561
Customer Service Associate
Posted 3 days ago
Job Viewed
Job Description
At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
**How will you make an impact in this role?**
* Visualize & simplify end to end card member experience.
* Enable & drive process improvement based on voice of customer feedback.
* Strive to Customer First Resolution (CFR) and reduce bad demand.
* Generate revenue by driving value generation.
* Comprehend & Respond to all Customer Queries (Through Chat or Phone, as required) with
Immediate Resolution (Real Time) to ensure Customer Satisfaction.
* Deliver to all the key metrics as per organizational goals.
* Adhere to Quality and Compliance Guidelines.
* Adaptable & Customer Centric Approach to situations to deliver superior service personalization & Empathy in Communication.
* Able to address 2-3 conversations simultaneously.
**Minimum Qualifications:**
* Graduates/ Under-graduates with 1-7 years of experience in customer service domain (Chat Experience is preferred but not mandatory)
* Quick Navigation Ability, Web Savvy, Basic Troubleshooting Knowledge Multitasking: Ability to toggle Between Screens/Tools
* Demonstrate personal excellence by remaining positive in difficult situations.
* Display a passion to serve by delivering extraordinary service in every interaction with our customers.
* The ability to work in a fast-paced environment as well as multitask and re-prioritize on a regular basis.
* Analytical and problem-solving skills with strong attention to detail
**Qualifications**
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
+ Competitive base salaries
+ Bonus incentives
+ Support for financial-well-being and retirement
+ Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
+ Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
+ Generous paid parental leave policies (depending on your location)
+ Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
+ Free and confidential counseling support through our Healthy Minds program
+ Career development and training opportunities
Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.
**Job:** Customer Service
**Primary Location:** India-Haryana-Gurugram
**Schedule** Full-time
**Req ID:** 25014646
Customer Service Associate
Posted 4 days ago
Job Viewed
Job Description
Codingal ( is a global leader in online coding education for kids and teens, offering live, interactive classes taught by expert Computer Science instructors. Our mission is to inspire kids to fall in love with coding and empower them to create apps, games, websites, and animations, preparing them to become future entrepreneurs, engineers, and scientists.
With a curriculum accredited by STEM.org and based on the K-12 Computer Science Framework, Codingal provides personalized learning paths through 1:1 private classes or small group sessions. Kids find the experience fun and engaging, as reflected in our exceptional ratings: teachers are rated 4.9/5, curriculum 4.8/5, and an NPS of 86.
Founded in the US and backed by top investors like Y Combinator, Rebright Partners, and angel investors, Codingal has reached 500,000+ students worldwide. Parents trust Codingal for high-quality coding education that starts kids on a journey to unlock their full creative potential.
We are looking for a Customer Service Associate to join the passionate Codingal team.
Key responsibilities:
- Provide an exceptional experience to the customers.
- Provide technical support to Parents and Teachers.
- Provide chat, Email, and call support to our customers.
- Handle escalation tickets.
- Schedule, reschedule, and manage student classes.
- Be a relationship expert and ensure customer retention and satisfaction.
Required skills:
- Fluent in English communication skills
- Available to work from the Office.
Perks:
- Free Lunch & Dinner
- Exposure to a fast-paced Ed-Tech startup.
- Health Insurance
Education: Bachelor’s degree
Salary: CTC of INR 4.0L to 4.5L
Location : HSR Layout, Bangalore, India
*Please note that this is an in-person role, with no remote option available.
You get to work with a young & smart team, including directly with the founders, who are on a mission to inspire school kids to fall in love with coding. Come and join us on the journey to provide coding education to every K-12 student and prepare them for the future. Apply now!
Customer Service Associate
Posted today
Job Viewed
Job Description
Codingal ( is a global leader in online coding education for kids and teens, offering live, interactive classes taught by expert Computer Science instructors. Our mission is to inspire kids to fall in love with coding and empower them to create apps, games, websites, and animations, preparing them to become future entrepreneurs, engineers, and scientists.
With a curriculum accredited by STEM.org and based on the K-12 Computer Science Framework, Codingal provides personalized learning paths through 1:1 private classes or small group sessions. Kids find the experience fun and engaging, as reflected in our exceptional ratings: teachers are rated 4.9/5, curriculum 4.8/5, and an NPS of 86.
Founded in the US and backed by top investors like Y Combinator, Rebright Partners, and angel investors, Codingal has reached 500,000+ students worldwide. Parents trust Codingal for high-quality coding education that starts kids on a journey to unlock their full creative potential.
We are looking for a Customer Service Associate to join the passionate Codingal team.
Key responsibilities:
- Provide an exceptional experience to the customers.
- Provide technical support to Parents and Teachers.
- Provide chat, Email, and call support to our customers.
- Handle escalation tickets.
- Schedule, reschedule, and manage student classes.
- Be a relationship expert and ensure customer retention and satisfaction.
Required skills:
- Fluent in English communication skills
- Available to work from the Office.
Perks:
- Free Lunch & Dinner
- Exposure to a fast-paced Ed-Tech startup.
- Health Insurance
Education: Bachelor’s degree
Salary: CTC of INR 4.0L to 4.5L
Location: HSR Layout, Bangalore, India
*Please note that this is an in-person role, with no remote option available.
You get to work with a young & smart team, including directly with the founders, who are on a mission to inspire school kids to fall in love with coding. Come and join us on the journey to provide coding education to every K-12 student and prepare them for the future. Apply now!
Customer Service Associate
Posted 3 days ago
Job Viewed
Job Description
With a curriculum accredited by STEM.org and based on the K-12 Computer Science Framework, Codingal provides personalized learning paths through 1:1 private classes or small group sessions. Kids find the experience fun and engaging, as reflected in our exceptional ratings: teachers are rated 4.9/5, curriculum 4.8/5, and an NPS of 86.
Founded in the US and backed by top investors like Y Combinator, Rebright Partners, and angel investors, Codingal has reached 500,000+ students worldwide. Parents trust Codingal for high-quality coding education that starts kids on a journey to unlock their full creative potential.
We are looking for a Customer Service Associate to join the passionate Codingal team.
Key responsibilities:
Provide an exceptional experience to the customers.
Provide technical support to Parents and Teachers.
Provide chat, Email, and call support to our customers.
Handle escalation tickets.
Schedule, reschedule, and manage student classes.
Be a relationship expert and ensure customer retention and satisfaction.
Required skills:
Fluent in English communication skills
Available to work from the Office.
Perks:
Free Lunch & Dinner
Exposure to a fast-paced Ed-Tech startup.
Health Insurance
Education: Bachelor’s degree
Salary: CTC of INR 4.0L to 4.5L
Location : HSR Layout, Bangalore, India
* Please note that this is an in-person role, with no remote option available.
You get to work with a young & smart team, including directly with the founders, who are on a mission to inspire school kids to fall in love with coding. Come and join us on the journey to provide coding education to every K-12 student and prepare them for the future. Apply now!
Customer Service Associate
Posted today
Job Viewed
Job Description
Codingal ( is a global leader in online coding education for kids and teens, offering live, interactive classes taught by expert Computer Science instructors. Our mission is to inspire kids to fall in love with coding and empower them to create apps, games, websites, and animations, preparing them to become future entrepreneurs, engineers, and scientists.
With a curriculum accredited by STEM.org and based on the K-12 Computer Science Framework, Codingal provides personalized learning paths through 1:1 private classes or small group sessions. Kids find the experience fun and engaging, as reflected in our exceptional ratings: teachers are rated 4.9/5, curriculum 4.8/5, and an NPS of 86.
Founded in the US and backed by top investors like Y Combinator, Rebright Partners, and angel investors, Codingal has reached 500,000+ students worldwide. Parents trust Codingal for high-quality coding education that starts kids on a journey to unlock their full creative potential.
We are looking for a Customer Service Associate to join the passionate Codingal team.
Key responsibilities:
- Provide an exceptional experience to the customers.
- Provide technical support to Parents and Teachers.
- Provide chat, Email, and call support to our customers.
- Handle escalation tickets.
- Schedule, reschedule, and manage student classes.
- Be a relationship expert and ensure customer retention and satisfaction.
Required skills:
- Fluent in English communication skills
- Available to work from the Office.
Perks:
- Free Lunch & Dinner
- Exposure to a fast-paced Ed-Tech startup.
- Health Insurance
Education: Bachelor’s degree
Salary: CTC of INR 4.0L to 4.5L
Location : HSR Layout, Bangalore, India
*Please note that this is an in-person role, with no remote option available.
You get to work with a young & smart team, including directly with the founders, who are on a mission to inspire school kids to fall in love with coding. Come and join us on the journey to provide coding education to every K-12 student and prepare them for the future. Apply now!
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Customer Service Associate
Posted today
Job Viewed
Job Description
*Wehire Talent Solutions*
?
*FPC - Phase 1 voice has started hiring again*
Job role - soft collections plus customer service for gyms and fitness chains
SSC/HSC/Graduate with atleast one year of international BPO exp is mandatory.
*GOOD COMMS SKILLS*
Salary - up to 32k depending on last drawn + travel allowance
No transport provided i.e candidates have to do self travel and they'll get allowance for the same.
Location - Thane
Shift - 7pm to 4am
Week off - Sat and Sun fixed (one Saturday in a month)
For more details contact
Maitri-
Skills Required
Effective Communication, Time Management, English Proficiency
Customer Service Associate
Posted today
Job Viewed
Job Description
Qualifications :
- Any bachelors Degree.
- Proven experience in customer service, preferably in the e-commerce sector.
- Excellent written communication skills with strong attention to detail.
- Ability to handle multiple customer inquiries simultaneously and efficiently.
- Proficiency in using email and chat support software.
- Strong problem-solving skills and a customer-centric approach.
- Ability to work independently as well as in a team environment.
- Familiarity with e-commerce platforms and processes is advantageous.
Skills Required
Customer Services
Customer Service Associate
Posted today
Job Viewed
Job Description
Job Description: Customer Service Associate - Provider Network - Life Sciences Regulatory Operations
Skill Required: Provider Network - Life Sciences Regulatory Operations
Designation: Customer Service Associate
Qualifications: Any Graduation
Years of Experience: 1 to 3 years
About Accenture:- Accenture is a global professional services company with leading capabilities in digital, cloud, and security.
- Combining unmatched experience and specialized skills across more than 40 industries, Accenture offers Strategy and Consulting, Technology and Operations services, and Accenture Song.
- Accenture's 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries.
- Accenture embraces the power of change to create value and shared success for clients, people, shareholders, partners, and communities.
- Visit us at .
- Embed digital transformation in healthcare operations end-to-end.
- Drive superior outcomes and value realization today while enabling streamlined operations for the emerging healthcare market of tomorrow.
- Be a part of the Healthcare Management team responsible for the administration of hospitals, outpatient clinics, hospices, and other healthcare facilities.
- Responsibilities include:
- Day-to-day operations
- Department activities
- Medical and health services
- Budgeting and rating
- Research and education
- Policies and procedures
- Quality assurance
- Patient services and public relations
- Coordinate essential documentation and resources required for the filing of global applications.
- Understand, manage, and process electronic submissions that include:
- Original application filings
- Life Cycle Management submissions such as CMC, Ad-promos, amendments, annual reports, SPL submissions, etc.
- Claims Administration experience
- Ability to work well in a team
- Problem-solving skills
- Detail orientation
- Commitment to quality
- Solve routine problems, largely through precedent and referral to general guidelines.
- Expected interactions are primarily within your own team and direct supervisor.
- You will receive detailed to moderate-level instructions on daily work tasks and detailed instruction on new assignments.
- Decisions you make would impact your own work.
- Work as an individual contributor within a team, with a predetermined, focused scope of work.
- This role may require you to work in rotational shifts.
Skills Required
Annual Reports, Cmc