Cloud Service Delivery Manager
Posted today
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Job Description
Key Responsibilities:
- We are seeking a skilled Cloud Service Delivery Manager to safeguard and optimize customer investments into our managed cloud environment.
- This role governs managed cloud customer relationship management from a technical perspective, advocating for the customer throughout their lifecycle.
- The Cloud Service Delivery Manager will work with cross-functional teams to serve and delight end-customers by providing quality services that satisfy their needs and resolve technical complexities.
- They will migrate, upgrade, and manage network infrastructure to ensure seamless transitions and minimize downtime.
- The ideal candidate will develop and maintain strong relationships with customers, understanding their business requirements and providing tailored solutions.
- They will stay up-to-date with industry trends, emerging technologies, and best practices to ensure continuous improvement of cloud services.
- Collaboration with cross-functional teams is key to driving business growth, improving operational efficiency, and enhancing customer satisfaction.
Requirements:
- A minimum of 6-8 years of experience in SAP Basis & infrastructure is required.
- At least 2 years of hands-on experience on SAP Migration projects and cloud integration knowledge is necessary.
- Proficiency in Hyperscalers - Azure, AWS, and GCP is essential.
- Prior experience with Enterprise cloud services & SAP RISE Migration is an added value.
- Certification on SAP Migration or Upgrade/ZDO method for upgrade is highly desirable.
- Ability to work during weekends to support cutovers is required.
Preferred Skills:
- Strong network administration experience is beneficial.
- Expertise in at least one hyperscaler technology (Azure/AWS/GCP) is preferred.
- Solid knowledge and demonstrable experience in customer network infrastructure, HA & DR solutions, connectivity, LB, NSG, DNS is valuable.
- Customer-facing experience is essential.
- Excellent communication skills in English (additional languages are an added value).
Environmental Services Technician
Posted today
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Job Description
Responsibilities:
- Perform a variety of cleaning and sanitation duties in assigned areas, including offices, restrooms, common areas, and production spaces.
- Operate and maintain cleaning equipment and machinery.
- Handle and dispose of waste and recyclables in accordance with established procedures.
- Restock supplies such as soap, paper towels, and toilet paper.
- Follow strict health and safety guidelines to prevent accidents and hazards.
- Sanitize high-touch surfaces to minimize the spread of germs and viruses.
- Assist with special cleaning projects as needed.
- Report any maintenance or repair issues to the supervisor promptly.
- Maintain inventory of cleaning supplies and report needs for reordering.
- Ensure all work is completed efficiently and to a high standard.
- Adhere to company policies and environmental regulations.
- Work collaboratively with team members to achieve departmental goals.
- High school diploma or equivalent required.
- Previous experience in cleaning, janitorial services, or a related field is preferred.
- Knowledge of cleaning chemicals and their proper usage.
- Familiarity with cleaning equipment operation and maintenance.
- Understanding of health, safety, and sanitation regulations.
- Ability to perform physical tasks, including standing, bending, lifting, and carrying.
- Reliable and punctual with a strong work ethic.
- Good organizational and time management skills.
- Ability to work independently or as part of a team.
- Willingness to work flexible hours, which may include evenings and weekends.
- Attention to detail and commitment to maintaining a clean environment.
- Local candidates residing in or near **Vijayawada, Andhra Pradesh** are strongly encouraged to apply.
Technical Services Manager
Posted today
Job Viewed
Job Description
Key Responsibilities Area:
- Coordinate accountteam to drive business growth by strengthening the service levelto customer.
- Develop technical solution/innovation for regionalkey account and distributors to address customer needs and support joint business growth
- Create strong and differentiated value to key account and distributors to safeguard our existing business and solve complex technical issues
- Engage customers, establish close and trust relationship as well as build accessto customer's operation team
- Own the development and execution for the product upgrade, new solution identification and development and communication with customer technical team.
- Close connect with different functions of Bestzyme , play an important role on competitor mapping, new product launch,ideation workshop etc. from the technical perspective
- Join in some key projects initiated by RD and commercial team and play key role with technical perspective
Qualifications:
- Bachelor or Master's degree in bio-engineering, Chemical engineering or relevant majors, be able to provide customerwith technical supportsin term of enzyme know- how, applications trouble shooting and engineering knowledge
- Min 5 years workingexperience in Enzymebusiness ,Grain processing, Technical service, or BD experience are preferable
- Min 5-10 years of industry experience like production/process in manufacturing environment, Distilling or starch are preferable
- Proven experience on enzyme Technicalservice/AR/MKT/BD, rich experience on grain process relevant application area, both ethanol and starch.
- Proven communication skills, fluent in English, can effectively collaborate with internal stakeholders, across a multi-cultural organization.
- Strong business mindset
- Experienced or comfortable with working in matrix organization
- Able to travelfor long time (at least1/3 working time)
- Proficient with Officetools(power point, excel)
About Bestzyme
Founded in 2013, Bestzyme is driven to harness the power of biotechnology to accelerate sustainable and efficient solutions for biofuel, food & beverage, distilling, starch, household care, textile, animal feed industries and functional proteins. At Bestzyme, we're committed to accelerating sustainable and efficient industrial solutions to meet the demands of our evolving world. We understand the importance of nurturing science not just for today, but for preserving tomorrow. Our aim is to help make people and nature thrive in harmony through the incredible power of biotechnology. We believe in the strength of collaboration to foster industrial growth and environmental sustainability. For more details, please refer to our website:
Learning Services Manager
Posted today
Job Viewed
Job Description
We are seeking a highly organized and client-focused individual to manage key client accounts, interact with stakeholders, find opportunities, and report commercial results.
Key Responsibilities:- Manage client accounts across regions.
- Engage with client stakeholders to discover unmet needs or potential service gaps.
- Create sales materials and tailored client presentations.
- Lead documents for RFI and RFP responses.
- Prepare and present QBRs, governance activities, and track win/loss data and sales KPIs.
- Conduct preliminary research on client organization changes.
- Collaborate with internal teams to provide solutions to unmet client needs.
- Respond to routine client queries and escalate issues where necessary.
Strong organizational and time-management abilities, analytical mindset, and commercial decision-making skills are essential. Proficiency in Microsoft Office, especially PowerPoint and Excel, is required; familiarity with CRM tools is an advantage.
BenefitsThis role offers the opportunity to work in a fast-paced, global environment and be part of a team-oriented and detail-oriented team. Adaptability and a proactive approach to managing client needs will thrive in this role.
OthersFamiliarity with managed learning services and learning platforms is an asset.
Field Services Engineer
Posted today
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Job Description
Main Responsibilities:
- Offer technical support during mechanical and electrical tasks throughout the commissioning phase of Energy Storage Projects.
- Serve as the primary point of contact between Trina Storage and clients on-site, including liaising with subcontractors when necessary.
- Collaborate with various professionals to implement a detailed commissioning schedule, working closely with overseas colleagues from Trina Storage.
- Generate daily and weekly reports, monitoring and addressing any deviations from the planned schedule.
- Engage in follow-up meetings with clients, subcontractors, and internal Trina Storage teams, coordinating with professionals from diverse disciplines.
- Oversee the installation of Energy Storage structures to ensure compliance with standards set by Trina Storage.
- Participate in preventive and reactive maintenance activities for Energy Storage infrastructure.
Additional Responsibilities:
- Possess 2-3 years of experience as an Energy Storage Service Engineer with hands-on site experience.
- Handle commissioning, pre and post-commissioning tests, and performance test verification.
- Manage spare parts inventory, including maintaining records, documenting transactions, and updating inventory. Notify the service manager in advance about spare part needs and estimated quantities based on failure rates.
- Ensure the safekeeping of tools.
- Oversee and assign tasks to third-party service partner technicians, ensuring all work is documented and reported to higher management.
- Provide customer support through various channels such as phone and email, frequently interacting with customers both on-site and remotely.
Requirements:
- Electrical or Electronics Engineer (or equivalent).
- Minimum of 2 years of technical experience in electrical projects (substations, power lines, or LV/MV cables). Experience with Energy Storage infrastructure (BESS) is advantageous.
- Proficiency in MS Office tools (Word, Excel, PowerPoint).
- Self-motivated and able to work independently with minimal supervision.
- Strong understanding of BESS PCS and all related supporting and subcomponents.
- Solid experience in preventive, predictive, and corrective maintenance.
Technical Services Manager
Posted today
Job Viewed
Job Description
Key Responsibilities Area:
- Coordinate accountteam to drive business growth by strengthening the service levelto customer.
- Develop technical solution/innovation for regionalkey account and distributors to address customer needs and support joint business growth
- Create strong and differentiated value to key account and distributors to safeguard our existing business and solve complex technical issues
- Engage customers, establish close and trust relationship as well as build accessto customer’s operation team
- Own the development and execution for the product upgrade, new solution identification and development and communication with customer technical team.
- Close connect with different functions of Bestzyme , play an important role on competitor mapping, new product launch,ideation workshop etc. from the technical perspective
- Join in some key projects initiated by RD and commercial team and play key role with technical perspective
Qualifications:
- Bachelor or Master’s degree in bio-engineering, Chemical engineering or relevant majors, be able to provide customerwith technical supportsin term of enzyme know- how, applications trouble shooting and engineering knowledge
- Min 5 years workingexperience in Enzymebusiness ,Grain processing, Technical service, or BD experience are preferable
- Min 5-10 years of industry experience like production/process in manufacturing environment, Distilling or starch are preferable
- Proven experience on enzyme Technicalservice/AR/MKT/BD, rich experience on grain process relevant application area, both ethanol and starch.
- Proven communication skills, fluent in English, can effectively collaborate with internal stakeholders, across a multi-cultural organization.
- Strong business mindset
- Experienced or comfortable with working in matrix organization
- Able to travelfor long time (at least1/3 working time)
- Proficient with Officetools(power point, excel)
About Bestzyme
Founded in 2013, Bestzyme is driven to harness the power of biotechnology to accelerate sustainable and efficient solutions for biofuel, food & beverage, distilling, starch, household care, textile, animal feed industries and functional proteins. At Bestzyme, we're committed to accelerating sustainable and efficient industrial solutions to meet the demands of our evolving world. We understand the importance of nurturing science not just for today, but for preserving tomorrow. Our aim is to help make people and nature thrive in harmony through the incredible power of biotechnology. We believe in the strength of collaboration to foster industrial growth and environmental sustainability. For more details, please refer to our website:
Manager - Professional Services
Posted 6 days ago
Job Viewed
Job Description
Role Overview
We are seeking an experienced professional to join us as Manager – Professional Services , leading a team that delivers data migration, report customization, and client success. The ideal candidate to be a strong people manager with hands-on expertise in solution delivery, while also demonstrating the vision to scale processes and drive long-term service excellence. This role combines operational oversight with strategic input, ensuring day-to-day delivery while laying the foundation for future growth.
About Us
BQE Software is a global leader in SaaS solutions for professional services firms. Our flagship platform, BQE CORE , is an all-in-one solution for project management, billing, accounting, HR, and business intelligence. CORE empowers firms to streamline operations, improve profitability, and deliver better client outcomes. With a robust customer base, BQE continues to innovate and grow, adapting to the evolving needs of our customers and industries worldwide.
Key Responsibilities
Customer Engagement & Relationship Management
- Oversee customer interactions (via email, Zoom, Zendesk, and other platforms) to ensure smooth transitions, accurate requirement gathering, and clear communication.
- Build and maintain strong client relationships, serving as a trusted advisor for escalated or strategic engagements.
- Ensure customers receive effective training, guidance, and change management support during implementations.
Operational Excellence
- Review documentation, specifications, and processes to ensure consistent quality and compliance with BQE standards.
- Monitor key delivery metrics (utilization, CSAT, turnaround time, project completion) and drive continuous improvement.
- Identify inefficiencies, optimize workflows, and standardize best practices across data migration, reporting, and escalations.
Team Leadership
- Lead and mentor a team of Professional Services Consultants, providing guidance on customer engagement, problem-solving, and service delivery.
- Allocate work, monitor progress, and ensure timely resolution of customer requirements, escalations, and deliverables.
- Conduct reviews, provide coaching, and drive skill development across communication, analytics, and product expertise.
Strategic Input & Collaboration
- Support customers with strategic planning, providing insights on growth opportunities and process enhancements.
- Collaborate with cross-functional teams (Customer Success, Product, Development, and Business Intelligence teams) to resolve complex client needs and relay product feedback.
- Stay updated on industry trends, SaaS delivery practices, and emerging customer needs to strengthen BQE’s service model.
Project & Change Management
- Oversee multiple projects to ensure they are delivered on time, within budget, and aligned to client goals.
- Guide the adoption of new processes and technologies by supporting customers through implementation and change management.
- Prepare and review reports, presentations, and recommendations for both internal and customer stakeholders.
Must Have Skills
- 10-12 years of total experience in Solution Delivery, Professional Services, Technology Consulting, or Customer Success.
- Minimum 5 years of people management experience.
- Proven experience with SaaS implementations, data migration, and report customization (SSRS, SQL, Excel advanced features).
- Strong client management and communication skills, including handling escalations.
- Background in software/IT services, particularly involving customization, integrations, or development work, with exposure to client-facing solution delivery.
- Hands-on experience with Zendesk or equivalent customer support platforms (such as Freshdesk, ServiceNow, Salesforce Service Cloud, Zoho Desk, or Jira Service Management). Strong analytical and problem-solving mindset, with ability to simplify complex issues.
- Bachelor’s degree in computer science, Engineering, Information Systems, or related field.
- Background in software/IT services, particularly involving customization, integrations, or development-focused
Preferred Skills
- Certifications in Project Management or Consulting.
- Experience managing global clients and distributed teams across multiple time zones
- Exposure to change management and driving adoption of new processes.
- Demonstrated ability to link technical delivery to business value.
- Prior experience in professional services for SaaS/enterprise software firms.
- Strong presentation and stakeholder management skills for senior client interactions.
- Experience with reporting & analytics tools beyond SSRS/SQL/Excel (e.g., Power BI, Tableau).
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Technical Services Manager
Posted 16 days ago
Job Viewed
Job Description
Key Responsibilities Area:
- Coordinate accountteam to drive business growth by strengthening the service levelto customer.
- Develop technical solution/innovation for regionalkey account and distributors to address customer needs and support joint business growth
- Create strong and differentiated value to key account and distributors to safeguard our existing business and solve complex technical issues
- Engage customers, establish close and trust relationship as well as build accessto customer’s operation team
- Own the development and execution for the product upgrade, new solution identification and development and communication with customer technical team.
- Close connect with different functions of Bestzyme , play an important role on competitor mapping, new product launch,ideation workshop etc. from the technical perspective
- Join in some key projects initiated by RD and commercial team and play key role with technical perspective
Qualifications:
- Bachelor or Master’s degree in bio-engineering, Chemical engineering or relevant majors, be able to provide customerwith technical supportsin term of enzyme know- how, applications trouble shooting and engineering knowledge
- Min 5 years workingexperience in Enzymebusiness ,Grain processing, Technical service, or BD experience are preferable
- Min 5-10 years of industry experience like production/process in manufacturing environment, Distilling or starch are preferable
- Proven experience on enzyme Technicalservice/AR/MKT/BD, rich experience on grain process relevant application area, both ethanol and starch.
- Proven communication skills, fluent in English, can effectively collaborate with internal stakeholders, across a multi-cultural organization.
- Strong business mindset
- Experienced or comfortable with working in matrix organization
- Able to travelfor long time (at least1/3 working time)
- Proficient with Officetools(power point, excel)
About Bestzyme
Founded in 2013, Bestzyme is driven to harness the power of biotechnology to accelerate sustainable and efficient solutions for biofuel, food & beverage, distilling, starch, household care, textile, animal feed industries and functional proteins. At Bestzyme, we're committed to accelerating sustainable and efficient industrial solutions to meet the demands of our evolving world. We understand the importance of nurturing science not just for today, but for preserving tomorrow. Our aim is to help make people and nature thrive in harmony through the incredible power of biotechnology. We believe in the strength of collaboration to foster industrial growth and environmental sustainability. For more details, please refer to our website:
Freelance business development- HR Services
Posted today
Job Viewed
Job Description
The ideal candidate is a motivated, organized, and creative individual who welcomes the challenges of acquiring and developing new business through sales efforts. You will build key customer relationships, identify business opportunities, and close business deals while maintaining an extensive knowledge of current market conditions.
Experience in staffing and recruiting industry
Responsibilities
- Cultivate strong business relationships with key decision makers
- Proactively identify new opportunities and deliver innovative solutions to customers
- Develop market strategies by researching lists of high potential prospects
Qualifications
- Bachelor's degree or equivalent experience in Business
- 3+ years' of sales or account management experience
- Excellent written and verbal communication skills
Freelance business development- HR Services
Posted 1 day ago
Job Viewed
Job Description
The ideal candidate is a motivated, organized, and creative individual who welcomes the challenges of acquiring and developing new business through sales efforts. You will build key customer relationships, identify business opportunities, and close business deals while maintaining an extensive knowledge of current market conditions.
Experience in staffing and recruiting industry
Responsibilities
- Cultivate strong business relationships with key decision makers
- Proactively identify new opportunities and deliver innovative solutions to customers
- Develop market strategies by researching lists of high potential prospects
Qualifications
- Bachelor's degree or equivalent experience in Business
- 3+ years' of sales or account management experience
- Excellent written and verbal communication skills