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1,146 Shift Supervisor jobs in India

Hotel Supervisor - Ooty (Night Shift)

Udagamandalam, Tamil Nadu Pentoz technology

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Job Description

Responsibilities:
Room Cleaning and Maintenance:

- Clean and sanitize guest rooms, including making beds, dusting furniture, vacuuming carpets, and cleaning bathrooms.
- Change linens, towels, and toiletries as needed.
- Ensure all amenities are replenished, and the room is properly stocked.
- Report any maintenance or repair needs to the appropriate department.

Public Area Cleaning:

- Clean and maintain the cleanliness of hotel lobbies, hallways, elevators, and other public areas.
- Vacuum carpets, dust furniture, and polish surfaces.
- Empty trash containers regularly and ensure proper disposal.

Laundry and Linen Care:

- Collect and sort soiled linens and towels.
- Operate laundry equipment, such as washers and dryers, to clean and dry linens.
- Fold and organize clean linens and deliver them to the appropriate areas.

Guest Assistance:

- Respond promptly and courteously to guest requests and inquiries.
- Assist with luggage handling and provide directions or recommendations as needed.
- Ensure guests' privacy and security by respecting "Do Not Disturb" signs and maintaining confidentiality.

Inventory Management:

- Monitor and maintain housekeeping supplies, ensuring an adequate stock at all times.
- Coordinate with the housekeeping supervisor to place orders for cleaning materials and amenities.
- Keep track of inventory usage and report any discrepancies.

Safety and Compliance:

- Follow all safety procedures and guidelines to maintain a safe working environment.
- Adhere to hotel policies and regulations, including those related to security and privacy.
- Report any safety hazards or incidents immediately.

**Requirements**:

- High school diploma or equivalent.
- Previous housekeeping experience in a hotel or similar environment is preferred.
- Knowledge of proper cleaning techniques and use of cleaning equipment.
- Attention to detail and the ability to maintain high standards of cleanliness.
- Physical stamina and the ability to perform repetitive tasks.
- Strong time management and organizational skills.
- Excellent communication and customer service skills.
- Flexibility to work in shifts, including weekends and holidays.

**Job Types**: Full-time, Internship
Contract length: 6 months

**Salary**: ₹8,000.00 - ₹15,000.00 per month

Schedule:

- Night shift
- US shift

Supplemental pay types:

- Commission pay
- Joining bonus
- Overtime pay
- Performance bonus
- Quarterly bonus
- Shift allowance
- Yearly bonus

Ability to commute/relocate:

- Ooty, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Speak with the employer**
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Shift Supervisor

Udaipur, Rajasthan Starbucks

Posted today

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Job Description

Purpose and Scope of position

This position contributes to our success by:

Assisting the store manager in executing store operations during scheduled shifts.

This job deploys partners and delegates tasks so that partners can create and maintain the Starbucks Experience for our customers.

The incumbent is responsible for modelling and acting in accordance with TATA Starbucks guiding principles

Competencies

Achieving ResultsHelping Others SucceedLiving Our Misson And ValuesWinning With IntegrityMaking Every Customer Feel SpecialWorking Together

Summary of Key Responsibilities

Responsibilities and essential job functions include but are not limited to the following:

Acts with integrity, honesty, and knowledge that promote the culture and values of TATA Starbucks.

Anticipates customer and store needs by constantly evaluating environment and customers for cues.

Maintains a calm demeanour during periods of high volume or unusual events to keep store operating to the prescribed standard so as to set a positive example for the shift team.

Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.

Provides feedback to store manager on partner performance during shift.

Contributes to positive team environment by recognizing alarms or changes in partner morale and performance and communicating them to the store manager.

Creates a positive learning environment by providing clear, specific, timely and respectful coaching and feedback to partners on shift to ensure operational excellence and to improve partner performance.

Delivers legendary customer service to all customers by acting with a ‘customer comes first’ attitude and connecting with the customer. Discovers and responds to customer needs.

Develops positive relationships with shift team by understanding and addressing individual motivation, needs and concerns.

Executes store operations during scheduled shifts. Organizes opening and closing duties as assigned.

Follows TATA Starbucks operational policies and procedures, including those for cash handling and safety and security, to ensure the safety of all partners during each shift.

Follows all cash management and cash register policies and ensures proper cash management practices are followed by shift team.

Follows up with baristas during the shift to ensure the delivery of legendary customer service for all customers.

Maintains regular and consistent attendance and punctuality.

Provides quality beverages, whole bean, and food products consistently for all customers by adhering to all recipe and presentation standards.

Follows health, safety and sanitation guidelines for all products.

Recognizes and reinforces individual and team accomplishments by using existing organizational tools and by collaborating with the store manager to find new, creative, and effective methods of recognition.

Maintaining cleanliness throughout the store by regularly cleaning and sanitizing all areas as required.

Summary of Experience & Education

Minimum 1 year of experience of handling a team in a retail setup

Minimum education qualification – 12th / Diploma +

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Shift Supervisor

Guwahati, Assam Starbucks