448 Shift Work jobs in India

Customer Relations Associate (Full Night Shift, Work From Office Only)

Tirunelveli, Tamil Nadu Thanas Tech Pvt Ltd

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Job Description

**Job description**

**Night Shift (Work Fom Office)**

**Inbound and Outbound calling involved. (Not a sales process)**

**Night Shift Voice Calling, Collaborating with team-members.**

Customer service executive, voice, customer support.

Follow approved workflows in responding to customer inquires.

Ability to speak English accurately and clearly.

Experience in any industry is okay.

**Job Benefits & Perks**

Attractive bonus &
Other allowance

**Job Location - Tirunelveli**

**Job Type**: Permanent

Pay: ₹12,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift
- US shift

Supplemental Pay:

- Performance bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Customer relationship management: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person
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Cloud - Customer Success Manager I - IN (Night Shift) Work from home

Rackspace

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Customer Success Manager I - INNight ShiftMust have Exp in handling Cloud base customers Core skills: Retention, renewal and Churn mitigation !CSM are responsible for taking ownership of the relationship held with each of their customers and to serve as an interface between the customer and the Rackspace support infrastructure. They ensure that their customers technical, administration and specialist support needs are met. Additionally, they are expected to maximize the strength of the customer relationship by building a solid rapport with the client –identifying and taking advantage of sales, networking and PR opportunities and managing difficult situations to ensure that Rackspace’s reputation for Fanatical Support is upheld. Service Delivery Managers maintain direct contact with customers before and/or after the sale. They support the sales team by developing and maintaining positive customer relations with clients, which can substantially affect service and/or product revenue. Focus of work may be in pre-sale/post-sales or both.Pre‑sale: Responds to customer inquiries to determine appropriate product literature and pricing schedules; influences production schedules; recommends price changes based on company/customer relationship; recognizes new business opportunities.Post‑sale: Responds to customer inquiries. Resolves production issues and/or invoicing problems; determines validity of warranty claims and schedules repair resources; changes production schedules; and recognizes add-on business opportunities.

JOB REQUIREMENTS:

  • Building strong partnership relationships with customers
  • Manage support requests and co-ordinate Rackspace/Customer support teams to deliver within agreed timescales
  • Schedule customer maintenances and ensure appropriate quality checks have been completed
  • Manage customer projects and oversee maintenance schedules for on time delivery
  • Review service failures and produce incident reports when required
  • Validate, negotiate and process service credits
  • Produce and maintain service improvement plans
  • Manage contract renewal negotiations
  • Ensure appropriate documentation is in place for specific support requirements Device/Account level instructions
  • Organize and chair customer meetings
  • Produce ad-hoc reports when required MAR,SIR
  • Responsible for adhering to company security policies and procedure as directed.
  • Identify and assist with coaching and development for team members
  • Seek opportunities to drive change and development to products, the team and processes 
  • Key Performance Indicators

  • Strive towards a world class target of 80% for the Net Promoter Score including NPS-T scores
  • Engagement of every customer within their customer base
  • Contribute to install base growth by identifying new business / upgrade opportunities
  • Accurately forecast churn and engage managers / business development consultants to avoid defection
  • Reduce the risk of churn by ensuring we retain customers in contract and are creative in our retention strategy
  • Control credit memos through good administrative control and negotiation on service failures
  • Self-initiated to meet objectives
  • Arranged and co-ordinates training and mentoring sessions 
  • "Remote postings are limited to candidates residing within the country specified in the posting location"About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world’s leading technologies — across applications, data and security — to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future.More on Rackspace Technology Though we’re all different, Rackers thrive through our connection to a central goal: to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.
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    Team Lead – Accounts Payable || Cognizant || Shift: US Shift (Work from Ofc) || Hyderabad

    Hyderabad, Andhra Pradesh 2coms

    Posted today

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    Job Description

    Job Description:
    Minimum 6–7 years of experience in Accounts Payable.
    Must have hands-on experience in vendor set-up and review processes
    Strong exposure to high-volume transactions and payment run processes
    Well-versed in managing SLAs and KPIs in a dynamic environment

    Requirements

    Position: Team Lead – Accounts Payable
    Location: Hyderabad
    Company: Cognizant
    Shift: US Shift (Work from Office – 5 days a week)
    Academic Qualification: / / MBA

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    Call Center Executive (Only Night Shift and Work

    Vijayawada, Andhra Pradesh Pringle Technologies, Inc.

    Posted today

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    Job Description

    **Job Summary**

    **Responsibilities and Duties**
    - Interacting with clients and customers over the telephone.
    - Logging client requests and incidents.
    - Other tasks and responsibilities as assigned.

    **Qualifications and Skills**
    - Male/Female with good communication skills.
    - Any graduation. Need to be very fluent in English.
    - Have to work for 6 days a week
    - Only Work from Office
    - Should be flexible to work in night shifts

    **Thanks and Regards,**

    **Pringle Technologies Inc.**

    **Job Types**: Full-time, Permanent

    Pay: ₹11,000.00 - ₹15,000.00 per month

    Schedule:

    - Night shift
    - US shift

    **Education**:

    - Bachelor's (preferred)

    **Language**:

    - English (required)

    Shift availability:

    - Night Shift (required)

    Work Location: In person
    This advertiser has chosen not to accept applicants from your region.

    (Remote Role) Sr. AWS Cloud Architect - 100% REMOTE - Contract / Full Time Role - US EST/PST Work...

    iShift

    Posted 4 days ago

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    Job Description

    Job Title: Sr. AWS Cloud Architect

    Location: 100% REMOTE - Offshore India

    Employment Type: Contract / Full Time

    Contract Length: Long Term


    AWS Services Expertise:

    • Compute: Amazon EC2, AWS Lambda (serverless), Amazon ECS/EKS (containers), AWS Fargate.
    • Storage: Amazon S3, Amazon EBS, Amazon RDS (various database engines like PostgreSQL, MySQL, Aurora), Amazon DynamoDB, Amazon EFS.
    • Networking & Content Delivery: Amazon VPC, Amazon Route 53, Elastic Load Balancing (ELB), Amazon CloudFront, AWS Direct Connect, AWS VPN.
    • Security, Identity, & Compliance: AWS IAM, AWS Key Management Service (KMS), AWS WAF, AWS Shield, AWS Security Hub, AWS CloudTrail, Amazon GuardDuty.
    • Management & Governance: AWS CloudWatch, AWS CloudFormation, AWS Config, AWS Systems Manager, AWS Organizations.
    • Databases: Strong understanding of relational (RDS, Aurora) and NoSQL (DynamoDB) databases, and when to use each.
    • Migration Services: AWS Application Migration Service (MGN), AWS Database Migration Service (DMS), AWS Migration Hub.


    AWS Well-Architected Framework:

    • Deep understanding and practical application of the six pillars: Operational Excellence, Security, Reliability, Performance Efficiency, Cost Optimization, and Sustainability. This is crucial for building robust, scalable, and cost-effective solutions for clients.


    Cloud Architecture & Design Patterns:

    • Ability to translate business requirements into technical AWS solutions.
    • Experience with multi-tier architectures, microservices, and serverless patterns.
    • Understanding of high availability, disaster recovery, and fault tolerance strategies.
    • Knowledge of networking best practices, including VPC design, subnets, routing, and security groups.


    Communication & Client Management:

    • Excellent verbal and written communication skills to interact with technical and non-technical stakeholders.
    • Ability to explain complex technical concepts clearly and concisely.
    • Strong client-facing skills, including conducting workshops, presenting solutions, and managing expectations.


    Problem-Solving & Troubleshooting:

    • A strong analytical mind to diagnose and resolve complex technical issues in AWS environments.
    • Ability to think critically and propose innovative solutions to customer challenges.


    Project Management Fundamentals:

    • Understanding of project lifecycles and ability to manage tasks, timelines, and deliverables. (While not a full PM role, a consultant often needs to manage their own technical workstreams).
    • Familiarity with agile methodologies.


    Adaptability & Continuous Learning:

    • The AWS ecosystem is constantly evolving, so a consultant must be eager to learn new services, features, and best practices.
    • Ability to adapt to different client environments and requirements.


    Certifications (Highly Recommended):

    • AWS Certified Solutions Architect - Associate: A great baseline for anyone designing solutions on AWS.
    • AWS Certified Solutions Architect - Professional: Indicates a higher level of expertise in complex architectural designs.
    • AWS Certified DevOps Engineer - Professional: If you foresee a strong need for CI/CD, automation, and operational excellence.
    • AWS Certified Security - Specialty: Crucial for managing sensitive data and ensuring robust security for SaaS offerings.
    • AWS Certified Database - Specialty: If database migrations and optimizations are a significant part of the work.


    Thanks & Best Regards

    Piyush Sharma

    Recruitment

    eMail: | net

    7014 East Camelback Road, Suite 1452

    Scottsdale, Arizona 85251

    This advertiser has chosen not to accept applicants from your region.

    (remote role) sr. aws cloud architect - 100% remote - contract / full time role - us est/pst work...

    Rajkot, Gujarat IShift

    Posted today

    Job Viewed

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    Job Description

    Job Title: Sr. AWS Cloud Architect Location: 100% REMOTE - Offshore IndiaEmployment Type: Contract / Full Time Contract Length: Long TermAWS Services Expertise:Compute: Amazon EC2, AWS Lambda (serverless), Amazon ECS/EKS (containers), AWS Fargate.Storage: Amazon S3, Amazon EBS, Amazon RDS (various database engines like Postgre SQL, My SQL, Aurora), Amazon Dynamo DB, Amazon EFS.Networking & Content Delivery: Amazon VPC, Amazon Route 53, Elastic Load Balancing (ELB), Amazon Cloud Front, AWS Direct Connect, AWS VPN.Security, Identity, & Compliance: AWS IAM, AWS Key Management Service (KMS), AWS WAF, AWS Shield, AWS Security Hub, AWS Cloud Trail, Amazon Guard Duty.Management & Governance: AWS Cloud Watch, AWS Cloud Formation, AWS Config, AWS Systems Manager, AWS Organizations.Databases: Strong understanding of relational (RDS, Aurora) and No SQL (Dynamo DB) databases, and when to use each.Migration Services: AWS Application Migration Service (MGN), AWS Database Migration Service (DMS), AWS Migration Hub.AWS Well-Architected Framework:Deep understanding and practical application of the six pillars: Operational Excellence, Security, Reliability, Performance Efficiency, Cost Optimization, and Sustainability. This is crucial for building robust, scalable, and cost-effective solutions for clients.Cloud Architecture & Design Patterns:Ability to translate business requirements into technical AWS solutions.Experience with multi-tier architectures, microservices, and serverless patterns.Understanding of high availability, disaster recovery, and fault tolerance strategies.Knowledge of networking best practices, including VPC design, subnets, routing, and security groups.Communication & Client Management:Excellent verbal and written communication skills to interact with technical and non-technical stakeholders.Ability to explain complex technical concepts clearly and concisely.Strong client-facing skills, including conducting workshops, presenting solutions, and managing expectations.Problem-Solving & Troubleshooting:A strong analytical mind to diagnose and resolve complex technical issues in AWS environments.Ability to think critically and propose innovative solutions to customer challenges.Project Management Fundamentals:Understanding of project lifecycles and ability to manage tasks, timelines, and deliverables. (While not a full PM role, a consultant often needs to manage their own technical workstreams).Familiarity with agile methodologies.Adaptability & Continuous Learning:The AWS ecosystem is constantly evolving, so a consultant must be eager to learn new services, features, and best practices.Ability to adapt to different client environments and requirements.Certifications (Highly Recommended):AWS Certified Solutions Architect - Associate: A great baseline for anyone designing solutions on AWS.AWS Certified Solutions Architect - Professional: Indicates a higher level of expertise in complex architectural designs.AWS Certified Dev Ops Engineer - Professional: If you foresee a strong need for CI/CD, automation, and operational excellence.AWS Certified Security - Specialty: Crucial for managing sensitive data and ensuring robust security for Saa S offerings.AWS Certified Database - Specialty: If database migrations and optimizations are a significant part of the work.Thanks & Best RegardsPiyush SharmaRecruitmente Mail: | East Camelback Road, Suite 1452Scottsdale, Arizona 85251

    This advertiser has chosen not to accept applicants from your region.

    (remote role) sr. aws cloud architect - 100% remote - contract / full time role - us est/pst work...

    Thrissur, Kerala IShift

    Posted today

    Job Viewed

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    Job Description

    Job Title: Sr. AWS Cloud Architect Location: 100% REMOTE - Offshore IndiaEmployment Type: Contract / Full Time Contract Length: Long TermAWS Services Expertise:Compute: Amazon EC2, AWS Lambda (serverless), Amazon ECS/EKS (containers), AWS Fargate.Storage: Amazon S3, Amazon EBS, Amazon RDS (various database engines like Postgre SQL, My SQL, Aurora), Amazon Dynamo DB, Amazon EFS.Networking & Content Delivery: Amazon VPC, Amazon Route 53, Elastic Load Balancing (ELB), Amazon Cloud Front, AWS Direct Connect, AWS VPN.Security, Identity, & Compliance: AWS IAM, AWS Key Management Service (KMS), AWS WAF, AWS Shield, AWS Security Hub, AWS Cloud Trail, Amazon Guard Duty.Management & Governance: AWS Cloud Watch, AWS Cloud Formation, AWS Config, AWS Systems Manager, AWS Organizations.Databases: Strong understanding of relational (RDS, Aurora) and No SQL (Dynamo DB) databases, and when to use each.Migration Services: AWS Application Migration Service (MGN), AWS Database Migration Service (DMS), AWS Migration Hub.AWS Well-Architected Framework:Deep understanding and practical application of the six pillars: Operational Excellence, Security, Reliability, Performance Efficiency, Cost Optimization, and Sustainability. This is crucial for building robust, scalable, and cost-effective solutions for clients.Cloud Architecture & Design Patterns:Ability to translate business requirements into technical AWS solutions.Experience with multi-tier architectures, microservices, and serverless patterns.Understanding of high availability, disaster recovery, and fault tolerance strategies.Knowledge of networking best practices, including VPC design, subnets, routing, and security groups.Communication & Client Management:Excellent verbal and written communication skills to interact with technical and non-technical stakeholders.Ability to explain complex technical concepts clearly and concisely.Strong client-facing skills, including conducting workshops, presenting solutions, and managing expectations.Problem-Solving & Troubleshooting:A strong analytical mind to diagnose and resolve complex technical issues in AWS environments.Ability to think critically and propose innovative solutions to customer challenges.Project Management Fundamentals:Understanding of project lifecycles and ability to manage tasks, timelines, and deliverables. (While not a full PM role, a consultant often needs to manage their own technical workstreams).Familiarity with agile methodologies.Adaptability & Continuous Learning:The AWS ecosystem is constantly evolving, so a consultant must be eager to learn new services, features, and best practices.Ability to adapt to different client environments and requirements.Certifications (Highly Recommended):AWS Certified Solutions Architect - Associate: A great baseline for anyone designing solutions on AWS.AWS Certified Solutions Architect - Professional: Indicates a higher level of expertise in complex architectural designs.AWS Certified Dev Ops Engineer - Professional: If you foresee a strong need for CI/CD, automation, and operational excellence.AWS Certified Security - Specialty: Crucial for managing sensitive data and ensuring robust security for Saa S offerings.AWS Certified Database - Specialty: If database migrations and optimizations are a significant part of the work.Thanks & Best RegardsPiyush SharmaRecruitmente Mail: | East Camelback Road, Suite 1452Scottsdale, Arizona 85251

    This advertiser has chosen not to accept applicants from your region.
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    (remote role) sr. aws cloud architect - 100% remote - contract / full time role - us est/pst work...

    Guntur, Andhra Pradesh IShift

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Job Title: Sr. AWS Cloud Architect Location: 100% REMOTE - Offshore IndiaEmployment Type: Contract / Full Time Contract Length: Long TermAWS Services Expertise:Compute: Amazon EC2, AWS Lambda (serverless), Amazon ECS/EKS (containers), AWS Fargate.Storage: Amazon S3, Amazon EBS, Amazon RDS (various database engines like Postgre SQL, My SQL, Aurora), Amazon Dynamo DB, Amazon EFS.Networking & Content Delivery: Amazon VPC, Amazon Route 53, Elastic Load Balancing (ELB), Amazon Cloud Front, AWS Direct Connect, AWS VPN.Security, Identity, & Compliance: AWS IAM, AWS Key Management Service (KMS), AWS WAF, AWS Shield, AWS Security Hub, AWS Cloud Trail, Amazon Guard Duty.Management & Governance: AWS Cloud Watch, AWS Cloud Formation, AWS Config, AWS Systems Manager, AWS Organizations.Databases: Strong understanding of relational (RDS, Aurora) and No SQL (Dynamo DB) databases, and when to use each.Migration Services: AWS Application Migration Service (MGN), AWS Database Migration Service (DMS), AWS Migration Hub.AWS Well-Architected Framework:Deep understanding and practical application of the six pillars: Operational Excellence, Security, Reliability, Performance Efficiency, Cost Optimization, and Sustainability. This is crucial for building robust, scalable, and cost-effective solutions for clients.Cloud Architecture & Design Patterns:Ability to translate business requirements into technical AWS solutions.Experience with multi-tier architectures, microservices, and serverless patterns.Understanding of high availability, disaster recovery, and fault tolerance strategies.Knowledge of networking best practices, including VPC design, subnets, routing, and security groups.Communication & Client Management:Excellent verbal and written communication skills to interact with technical and non-technical stakeholders.Ability to explain complex technical concepts clearly and concisely.Strong client-facing skills, including conducting workshops, presenting solutions, and managing expectations.Problem-Solving & Troubleshooting:A strong analytical mind to diagnose and resolve complex technical issues in AWS environments.Ability to think critically and propose innovative solutions to customer challenges.Project Management Fundamentals:Understanding of project lifecycles and ability to manage tasks, timelines, and deliverables. (While not a full PM role, a consultant often needs to manage their own technical workstreams).Familiarity with agile methodologies.Adaptability & Continuous Learning:The AWS ecosystem is constantly evolving, so a consultant must be eager to learn new services, features, and best practices.Ability to adapt to different client environments and requirements.Certifications (Highly Recommended):AWS Certified Solutions Architect - Associate: A great baseline for anyone designing solutions on AWS.AWS Certified Solutions Architect - Professional: Indicates a higher level of expertise in complex architectural designs.AWS Certified Dev Ops Engineer - Professional: If you foresee a strong need for CI/CD, automation, and operational excellence.AWS Certified Security - Specialty: Crucial for managing sensitive data and ensuring robust security for Saa S offerings.AWS Certified Database - Specialty: If database migrations and optimizations are a significant part of the work.Thanks & Best RegardsPiyush SharmaRecruitmente Mail: | East Camelback Road, Suite 1452Scottsdale, Arizona 85251

    This advertiser has chosen not to accept applicants from your region.
     

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