4,304 Site Service jobs in India
Site Service Warranty Manager
Posted 3 days ago
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Job Description
**Posted Position Title**
**Service Engineer / Warranty/ Quality - Siliguri**
**Location**
**Diesel Loco Shed / Siliguri, West Bengal**
**About Us**
With more than 27,000 employees in over 50 countries around the world, Wabtec provides innovative solutions to our freight rail, passenger transit and industrial customers. Today, Wabtec is a leading supplier of freight car and locomotive products. We are a global leader in rail friction, HVAC and pantographs. Our customers depend on us for the development and production of electronic recording, measuring and communications systems. Our focus on advanced engineering and new product development has resulted in more than 4,000 active patents.
**Role Summary / Purpose**
The Service Engineer / Warranty will be responsible for assessing / investigating warranty claims raised by Indian Railways' customer Diesel Loco Shed (DLS) / Siliguri, Northeast Frontier Railway (NFR), for WDG4G and WDG6G class diesel locomotives supplied to Indian Railways by Wabtec's Diesel Loco Factory/Marhowra. Working closely with the Site STM and other members of the Wabtec Freight Locomotive Services Team, the role's objective is to ensure fulfillment of valid warranty claims raised by Indian Railways.
**Essential Responsibilities**
+ Responsible for participating in joint investigation of locomotive failures with IR DLS/Silliguri
+ personnel to ascertain root cause of locomotive failures
+ Assisting IR personnel to raise correct warranty claims with complete details of parts so that warranty material fulfillment can be promptly undertaken
+ Drive expeditious root cause analysis through joint working with Wabtec Freight Services Team/Silliguri, wider Wabtec Freight Team (Engg., Services Quality, Plant Quality) and IR DLS/Silliguri team, for those parts/component failures whose initial failure investigation may have been inconclusive
+ Undertake actions in the Warranty Material Issue approval workflow
+ Undertake actions in Oracle for Material issue.{Freight Equipment Program Manager's hold release}. through delegation by the Freight Equipment PM
+ In the initial period of set up of Wabtec's warranty support operations in DLS/Silliguri, assist the various Wabtec functions eg. Materials team, Fulfillment Team etc in providing local liaisioning with IR DLS/Silliguri personnel.
+ Work in compliance with Joint Procedure Orders that would be signed between Wabtec and IR's DLS/Silliguri
+ Assist the Wabtec site STM and his team in replacement of failed parts on Wabtec supplied locomotives which are in warranty.
+ Guide IR DLS/Silliguri staff in replacement of failed parts on Wabtec supplied locomotives which are in warranty
**Qualifications / Requirements**
+ Bachelor's Degree or Diploma in Mechanical /Production / Industrial/Electrical Engineering
+ Minimum 10 years strong professional experience in locomotive maintenance or after-sales warranty support for parts/components supplied by OEMs to Indian Railways or in production or process engineering, or manufacturing systems or in rolling stock manufacturing or similar industry type (eg. automotive, power plant, propulsion systems etc.)
+ Background/experience in the interpretation of engineering drawings / specifications
+ Some experience in defining / generating / maintaining ISO-9001 QMS documentation, undertaking process audits
+ Background / experience in working within a QMS
+ Having working experience of MRP tools such as Oracle or SAP
+ Proficient in MS-Excel and experience in use of other MS-Office applications
**Desired Characteristics**
+ Self-directed, detail oriented, organized and flexible
+ Excellent interpersonal skills with the ability to work closely with diverse team members on the shopfloor, cross functional stakeholders and Indian Railways' personnel
+ Good communication skills
**Who are we?**
Wabtec Corporation is a leading global provider of equipment, systems, digital solutions, and value-added services for freight and transit rail as well as the mining, marine, and industrial markets. Drawing on nearly four centuries of collective experience across Wabtec, GE Transportation, and Faiveley Transport, the company has grown to become One Wabtec, with unmatched digital expertise, technological innovation, and world-class manufacturing and services, enabling the digital-rail-and-transit ecosystems.
Wabtec is focused on performance that drives progress and unlocks our customers' potential by delivering innovative and lasting transportation solutions that move and improve the world. We are lifelong learners obsessed with making things better to drive exceptional results. Wabtec has approximately 27K employees in facilities throughout the world. Visit our website to learn more! Commitment to Embrace Diversity:**
Wabtec is a global company that invests not just in our products, but also our people by embracing diversity and inclusion. We care about our relationships with our employees and take pride in celebrating the variety of experiences, expertise, and backgrounds that bring us together. At Wabtec, we aspire to create a place where we all belong and where diversity is welcomed and appreciated.
To fulfill that commitment, we rely on a culture of leadership, diversity, and inclusion. We aim to employ the world's brightest minds to help us create a limitless source of ideas and opportunities. We have created a space where everyone is given the opportunity to contribute based on their individual experiences and perspectives and recognize that these differences and diverse perspectives make us better.
We believe in hiring talented people of varied backgrounds, experiences, and styles. People like you! Wabtec Corporation is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, or protected Veteran status. If you have a disability or special need that requires accommodation, please let us know.
Senior Site Service Manager
Posted today
Job Viewed
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eading from the front
You will demonstrate and maintain our I am JLL core behaviour and values. Mentoring, coaching and guiding, youll develop and sustain a high-quality motivated team. Youll be responsible for maintaining a culture of teamwork, cooperation and performance excellence. Working within a diverse and inclusive team, experience of managing over/approx 20+ team members would be a strong advantage in this role with the ability to develop strong relationships and rapport with people from all backgrounds. Maintaining high staff morale, trust and ethical work practices will also be a key focus.
Sound like you To apply you need to be:
Experience
At minimum, you have a Bachelors degree in facilities management, building management, business or other related field. And/or 10+ years relevant experience in facilities, property management, hospitality or related fields. Solid knowledge and understanding of critical facilities, health and safety requirements, vendor management and commercial contracts would be an advantage. Expected to know in detail about soft service, pest control, civil and Interior activities, Indoor as well as outdoor landscaping activities. All these service RFP process, KPI related queries, agreement process, Budget, Forecast, accrual, Invoice, transition phase experience etc is mandatory requirement to apply for this position.
Client focused enthusiast
Can you lead by example and develop your team to achieve maximum client satisfaction levels Are you able to encourage cooperation and performance excellence A yes means you can function as a coach ensuring high morale and work ethic in the team, as well as continuing effective client collaboration and partnership.
Great time management
Equipped with excellent planning & organizational skills, youll be skilled in prioritizing conflicting priorities and meeting tight deadlines. With the ability to manage multiple and complex operational matters on a daily basis, your analytical skills and capacity to deal with ambiguity will be an asset. Focusing on effective long term solutions for complex problems will be key to your success.
People person
You will possess strong presentation, verbal and written communication skills in English as this is our Clients main language. Youll be an active listener which will translate into your proactive and professional approach to service delivery and stakeholder engagement. Youll be able to interact with a wide range of stakeholders regardless of corporate level and have the EQ to manage conflict balancing both the clients and JLLs requirements. As an effective leader youll promote open, constructive and collaborative relationships and realise that your team's success is your success. Knowledge on BU
Skills Required
Client Interaction, Ms Office, site surveys, Vendor Management
Site Service and Installation Fitter
Posted today
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Job Description
About the Role:
CrewSELECT are seeking a trade-qualified Mechanical Fitter to join an established Perth-based team supporting water infrastructure projects. This is a full-time service and installation role covering both Perth metro and remote WA sites (approx. 50/50 split).
Work involves maintaining, installing, servicing and commissioning mechanical and process equipment within water and wastewater treatment facilities. Occasional workshop prep work in Malaga may be required. Remote work is ad hoc (not rostered) and typically sees you home on weekends.
Duties include:
- Service and maintain pumps, valves, mixers, dosing systems
- Install, commission and troubleshoot water treatment systems
- Prep components in workshop when required
- Complete site-based works (metro 9–10 hrs/day, remote 10–12 hrs/day)
- Adhere to HSEQ requirements and support continuous improvement
Tickets & Licenses:
- Mechanical trade certificate (essential)
- Manual driver’s license (essential)
- Construction White Card (essential)
- EWP, Confined Space, Gas Testing & Working at Heights – desirable (or willingness to obtain)
Experience:
- Previous mechanical fitting experience (water industry preferred)
- Competent working with pumps, valves, mixers, and pipework
- Comfortable working independently on remote sites
- Understanding of installation and commissioning procedures
- Strong problem-solving and fault-finding ability.
Benefits
- $52–$5/hr + penalties
- Company vehicle & fuel card (provided once trained)
- 140 LAHA per day for remote work
- Monthly RDO accrual
- Permanent, full-time position
- Ongoing training & tickets covered
- Overtime and weekend work available.
About the Company:
Our client is a highly respected WA-based mechanical services company with deep expertise in water infrastructure. Known for high-quality work and a strong safety culture, they offer a supportive, down-to-earth environment with opportunities for long-term growth.
How to Apply:
Sound like the role for you? Submit your application now by clicking APPLY and we will be in touch to discuss the opportunity further.
On Site Service Specialist/ Field Service Engineer
Posted 3 days ago
Job Viewed
Job Description
A dynamic, customer focused individual who has the drive and ability to operate confidently and, at times, independently to provide operational and maintenance support for the General Electric LM2500 Gas Turbine engine and supporting Auxiliary equipment.
This role is based in Mumbai / Kolkata (onsite at Kochi Shipyard as required).
In this role you will provide technical assistance for the installation, start up, preventative and/or corrective maintenance of the LM2500 / LM2500+G4 marine gas turbine engines (GT) and associated auxiliary support equipment (GTAE) during ship construction and in-service operation leading up to delivery.
**Job Description**
Site Overview:
+ This role is based in Mumbai / Kolkata Shipyard (onsite at Kochi Shipyard as required).
Role Overview
+ Overseeing and participating in the installation, power-up, functional checks, and operation of GT, and the GTAE for fuel, air, fire suppression, control, water wash, and ventilation systems.
+ Coordinating and generating responses to customer technical inquiries on GT and GTAE
+ Oversight of GT and GTAE repair and commissioning activities
+ Coordinating OEM field service representative (FSR) requirements in support of the commissioning of GT and GTAE systems.
+ Oversight of OEM FSR work activities and completion to include shipyard approval as necessary with supporting documentation.
+ On-site inspection and supervision of OEM FSRs dispatched in support of GT and GTAE systems.
+ Auxiliary system-to-gas turbine integration checks as well as GTAE system checks
+ After market service support of GT and GTAE system
+ Participate in meetings with Shipyards and Navy during installation, setting to work (STW), harbor acceptance trials (HAT) and sea acceptance trials (SAT).
+ Participate in IHQ meetings, as required.
+ Attend GE-sponsored technical hands-on training when available, e.g. borescope, hot section, cold section, controls, etc.
+ Administrative duties, as assigned.
The Ideal Candidate
+ The ideal candidate should have experience with aero-derivative gas turbines & shipyard background
Required Qualifications:
+ Higher Secondary School Certificate (HSSC) or current equivalent, with at least 5+ years of experience with aero-derivative gas turbines.
+ Up to 50% travel required including naval vessel underway periods at sea.
+ Willing and able to travel internationally.
+ Must be proficient in Microsoft 365 products (Outlook, Excel, Word, PowerPoint)
+ Valid driving license and passport
Preferred Qualifications:
+ Bachelor's degree from an accredited university or college
+ Strong oral and written communication skills.
+ Naval or merchant navy ship construction / shipyard background
+ Ability to read and understand electrical schematics
+ Ability to read and understand control schematics
+ Prior naval or merchant navy engineering rating a plus.
+ A minimum of 2 years of experience specialising in marine propulsion or power generation maintenance, repair or inspection experience at the engineer or technician level, concentrating on the specific application of gas turbines
+ Additional consideration given to candidates who are GE OEM Level 2 trained (or naval gas turbine inspector training,) with 5 years gas turbine inspection experience or possessing 10 years marine /merchant navy / industrial gas turbine inspection experience.
+ This position requires candidate to routinely work on an as-needed and on-call basis
At GE Aerospace, we have a relentless dedication to the future of safe and more sustainable flight and believe in our talented people to make it happen. Here, you will have the opportunity to work on really cool things with really smart and collaborative people. Together, we will mobilize a new era of growth in aerospace and defense. Where others stop, we accelerate.
**Additional Information**
**Relocation Assistance Provided:** Yes
#LI-Remote - This is a remote position
GE Aerospace is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
On Site Service Technician - Level II
Posted 3 days ago
Job Viewed
Job Description
**Job Summary**
**ON-SITE ROLE**
The Engine Field Service Technician - Level III serves as a technical specialist and primary customer support contact for diagnosing and executing complex repairs on engine products at customer sites. The role involves direct interaction with customers, the use of specialized diagnostic tools, and the application of advanced technical knowledge to maintain, troubleshoot, and repair engines and related systems. This position also involves mentoring less experienced technicians, identifying additional service opportunities, and ensuring all work is performed in compliance with safety, quality, and documentation standards.
**Key Responsibilities**
+ Establish and maintain strong, productive relationships with customers, ensuring prompt and effective service.
+ Diagnose and complete complex repairs on engine products in the field, following documented procedures and using specialized tools.
+ Conduct preventive maintenance activities according to established schedules and standards.
+ Escalate unresolved technical issues to product specialists or supervisors.
+ Coach and develop junior technicians/apprentices, providing technical guidance and reviewing repair plans.
+ Complete required documentation including service worksheets, warranty claims, and quality records through manual forms or business systems.
+ Identify and pursue additional sales and service opportunities.
+ Maintain service vehicle and tools, ensuring cleanliness and operational readiness.
+ Comply with all Health, Safety, and Environmental (HSE) policies, reporting any incidents or unsafe conditions.
+ Participate in required training to meet skill development and business requirements.
**RESPONSIBILITIES**
**Core Competencies**
+ **Communicates Effectively:** Conveys technical and service-related information clearly to various audiences.
+ **Customer Focus:** Builds strong relationships and delivers customer-centric solutions.
+ **Develops Talent:** Coaches and mentors team members to support career and organizational goals.
+ **Manages Complexity:** Analyzes and resolves complex technical and customer issues.
+ **Manages Conflict:** Handles disagreements constructively and professionally.
+ **Self-Development:** Actively pursues personal and professional growth opportunities.
+ **Values Differences:** Recognizes and leverages diverse perspectives and backgrounds.
+ **Health & Safety Fundamentals:** Champions proactive safety practices and fosters a safe work environment.
**Technical Competencies**
+ **Diagnostics Application:** Translates customer complaints into effective troubleshooting plans using guided workflows, specialized equipment, and software.
+ **Electronic Service Tool Application:** Selects, applies, and interprets results from electronic diagnostic tools.
+ **Engine Systems Interactions:** Analyzes mechanical and electrical system interactions to identify and resolve issues efficiently.
+ **Product Repair & Maintenance:** Executes repairs and maintenance according to standards, using the right tools to ensure quality and minimize costs.
+ **Service Documentation:** Accurately records customer, equipment, and repair data in service systems.
+ **Technical Escalation:** Gathers and shares technical issue data, escalating as necessary for timely resolution.
**Education, Licenses, and Certifications**
+ Apprentice-trained Engine Technician (preferred).
+ Vocational diploma from a relevant technical institution.
+ Valid local driving permit.
+ Compliance with licensing requirements related to export controls or sanctions, if applicable.
**QUALIFICATIONS**
**Skills & Experience Required**
+ **Internal and External Candidates:**
+ Significant field service work experience.
+ Expert knowledge of and/or experience with engine products.
+ Strong customer service background.
+ Experience in providing technical advice and mentoring junior technicians (preferred).
+ **Internal Candidates Additional Requirement:**
+ Minimum 5-6 years of relevant experience with strong technical expertise in engines and controllers.
**Job** Service
**Organization** Cummins Inc.
**Role Category** On-site
**Job Type** Technician
**ReqID** 2418016
**Relocation Package** Yes
On Site Service Technician - Level II
Posted 3 days ago
Job Viewed
Job Description
**Job Summary:**
**On-Site Role**
The On-Site Service Technician - Level II is a technical specialist responsible for providing high-quality customer support through the diagnosis and completion of less complex repairs to Cummins products at a customer site. This role involves hands-on maintenance and troubleshooting of engines and associated systems, ensuring effective field service operations while promoting a safe work environment.
**Key Responsibilities:**
+ Diagnose and complete less complex repairs on Cummins engines and related systems at customer locations using specialized tools and procedures.
+ Interact professionally with customers, ensuring prompt attention to service requests and maintaining strong relationships.
+ Utilize electronic service tools (e.g., Insite) for engine/after treatment diagnostics and troubleshooting.
+ Conduct preventive maintenance and basic repairs while coaching customer employees where applicable.
+ Escalate unresolved issues to senior technicians or supervisors and accurately document service findings and actions.
+ Train OEMs and service center teams on Cummins products, ensuring proper usage and support.
+ Maintain service databases, update incident reports, and manage warranty cases and parts dispatch.
+ Conduct service audits, ensure corrective actions are implemented, and support field failure analysis and infant care.
+ Maintain a clean and safe work environment by adhering to all Health, Safety & Environmental (HSE) regulations and reporting incidents.
+ Participate in technical training programs aligned with role requirements.
**RESPONSIBILITIES**
**Core Competencies:**
+ **Communicates Effectively** - Delivers clear, concise information to various audiences.
+ **Customer Focus** - Builds strong customer relationships and delivers tailored solutions.
+ **Develops Talent** - Supports development goals of colleagues and service partners.
+ **Manages Complexity** - Solves problems using sound judgment and information analysis.
+ **Self-Development** - Proactively seeks growth opportunities and technical development.
+ **Health and Safety Fundamentals** - Models safe practices to contribute to a hazard-free workplace.
+ **Values Differences** - Appreciates diverse backgrounds, perspectives, and experiences.
**Technical Competencies:**
+ **Diagnostics Application** - Applies guided workflows and diagnostic tools to isolate and repair faults.
+ **Electronic Service Tool Application** - Uses software and hardware tools to service or troubleshoot equipment.
+ **Engine Systems Interactions** - Analyzes interdependent engine systems for accurate fault resolution.
+ **Product Repair and Maintenance** - Performs disassembly, repair, and reassembly of mechanical and electrical systems.
+ **Service Documentation** - Accurately captures service actions, parts used, and diagnostics performed.
+ **Technical Escalation** - Uses systems and expert support to resolve complex service issues.
**Education, Licenses, and Certifications:**
+ Vocational diploma or degree in Mechanical / Automobile / Electrical Engineering from a recognized institution.
+ Apprentice Certified Power Generation or Engine Technician (Preferred).
+ Relevant electrical certification (Optional).
+ Valid local driving license (Mandatory).
+ Additional licensing may be required based on local regulations and export control compliance.
**QUALIFICATIONS**
**Skills and Experience:**
+ Basic to intermediate experience in field service, preferably within engine or power generation domains.
+ Hands-on experience with engines, aftertreatment systems, turbochargers, fuel systems, and dosing systems.
+ Ability to troubleshoot and resolve vehicle, genset, or equipment-level complaints independently.
+ Prior involvement in technical training, customer service support, warranty disposition, and field failure handling.
+ Strong organizational skills with experience in service data reporting and incident management tools (e.g., ePIR).
+ High voltage/low voltage system handling experience is an added advantage.
**Additional Notes:**
+ This position may require travel to customer locations and occasionally extended hours based on operational needs.
+ Candidates must demonstrate a commitment to customer satisfaction, technical excellence, and continuous improvement.
**Job** Service
**Organization** Cummins Inc.
**Role Category** On-site
**Job Type** Technician
**ReqID** 2416399
**Relocation Package** Yes
On Site Service Technician - Level II
Posted today
Job Viewed
Job Description
DESCRIPTION
On-Site Role
The On-Site Service Technician Level II is a technical specialist responsible for providing high-quality customer support through the diagnosis and completion of less complex repairs to Cummins products at a customer site. This role involves hands-on maintenance and troubleshooting of engines and associated systems, ensuring effective field service operations while promoting a safe work environment.
Key Responsibilities:
Diagnose and complete less complex repairs on Cummins engines and related systems at customer locations using specialized tools and procedures.
Interact professionally with customers, ensuring prompt attention to service requests and maintaining strong relationships.
Utilize electronic service tools (, Insite) for engine/after treatment diagnostics and troubleshooting.
Conduct preventive maintenance and basic repairs while coaching customer employees where applicable.
Escalate unresolved issues to senior technicians or supervisors and accurately document service findings and actions.
Train OEMs and service center teams on Cummins products, ensuring proper usage and support.
Maintain service databases, update incident reports, and manage warranty cases and parts dispatch.
Conduct service audits, ensure corrective actions are implemented, and support field failure analysis and infant care.
Maintain a clean and safe work environment by adhering to all Health, Safety & Environmental (HSE) regulations and reporting incidents.
Participate in technical training programs aligned with role requirements.
RESPONSIBILITIES
Core Competencies:
Communicates Effectively Delivers clear, concise information to various audiences.
Customer Focus Builds strong customer relationships and delivers tailored solutions.
Develops Talent Supports development goals of colleagues and service partners.
Manages Complexity Solves problems using sound judgment and information analysis.
Self-Development Proactively seeks growth opportunities and technical development.
Health and Safety Fundamentals Models safe practices to contribute to a hazard-free workplace.
Values Differences Appreciates diverse backgrounds, perspectives, and experiences.
Technical Competencies:
Diagnostics Application Applies guided workflows and diagnostic tools to isolate and repair faults.
Electronic Service Tool Application Uses software and hardware tools to service or troubleshoot equipment.
Engine Systems Interactions Analyzes interdependent engine systems for accurate fault resolution.
Product Repair and Maintenance Performs disassembly, repair, and reassembly of mechanical and electrical systems.
Service Documentation Accurately captures service actions, parts used, and diagnostics performed.
Technical Escalation Uses systems and expert support to resolve complex service issues.
Education, Licenses, and Certifications:
Vocational diploma or degree in Mechanical / Automobile / Electrical Engineering from a recognized institution.
Apprentice Certified Power Generation or Engine Technician (Preferred).
Relevant electrical certification (Optional).
Valid local driving license (Mandatory).
Additional licensing may be required based on local regulations and export control compliance.
QUALIFICATIONS
Skills and Experience:
Basic to intermediate experience in field service, preferably within engine or power generation domains.
Hands-on experience with engines, aftertreatment systems, turbochargers, fuel systems, and dosing systems.
Ability to troubleshoot and resolve vehicle, genset, or equipment-level complaints independently.
Prior involvement in technical training, customer service support, warranty disposition, and field failure handling.
Strong organizational skills with experience in service data reporting and incident management tools (, ePIR).
High voltage/low voltage system handling experience is an added advantage.
Additional Notes:
This position may require travel to customer locations and occasionally extended hours based on operational needs.
Candidates must demonstrate a commitment to customer satisfaction, technical excellence, and continuous improvement.
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On Site Service Technician - Level II
Posted today
Job Viewed
Job Description
DESCRIPTION
ON-SITE ROLE
The Engine Field Service Technician Level III serves as a technical specialist and primary customer support contact for diagnosing and executing complex repairs on engine products at customer sites. The role involves direct interaction with customers, the use of specialized diagnostic tools, and the application of advanced technical knowledge to maintain, troubleshoot, and repair engines and related systems. This position also involves mentoring less experienced technicians, identifying additional service opportunities, and ensuring all work is performed in compliance with safety, quality, and documentation standards.
Key Responsibilities
Establish and maintain strong, productive relationships with customers, ensuring prompt and effective service.
Diagnose and complete complex repairs on engine products in the field, following documented procedures and using specialized tools.
Conduct preventive maintenance activities according to established schedules and standards.
Escalate unresolved technical issues to product specialists or supervisors.
Coach and develop junior technicians/apprentices, providing technical guidance and reviewing repair plans.
Complete required documentation including service worksheets, warranty claims, and quality records through manual forms or business systems.
Identify and pursue additional sales and service opportunities.
Maintain service vehicle and tools, ensuring cleanliness and operational readiness.
Comply with all Health, Safety, and Environmental (HSE) policies, reporting any incidents or unsafe conditions.
Participate in required training to meet skill development and business requirements.
RESPONSIBILITIES
Core Competencies
Communicates Effectively: Conveys technical and service-related information clearly to various audiences.
Customer Focus: Builds strong relationships and delivers customer-centric solutions.
Develops Talent: Coaches and mentors team members to support career and organizational goals.
Manages Complexity: Analyzes and resolves complex technical and customer issues.
Manages Conflict: Handles disagreements constructively and professionally.
Self-Development: Actively pursues personal and professional growth opportunities.
Values Differences: Recognizes and leverages diverse perspectives and backgrounds.
Health & Safety Fundamentals: Champions proactive safety practices and fosters a safe work environment.
Technical Competencies
Diagnostics Application: Translates customer complaints into effective troubleshooting plans using guided workflows, specialized equipment, and software.
Electronic Service Tool Application: Selects, applies, and interprets results from electronic diagnostic tools.
Engine Systems Interactions: Analyzes mechanical and electrical system interactions to identify and resolve issues efficiently.
Product Repair & Maintenance: Executes repairs and maintenance according to standards, using the right tools to ensure quality and minimize costs.
Service Documentation: Accurately records customer, equipment, and repair data in service systems.
Technical Escalation: Gathers and shares technical issue data, escalating as necessary for timely resolution.
Education, Licenses, and Certifications
Apprentice-trained Engine Technician (preferred).
Vocational diploma from a relevant technical institution.
Valid local driving permit.
Compliance with licensing requirements related to export controls or sanctions, if applicable.
QUALIFICATIONS
Skills & Experience Required
Internal and External Candidates:
Significant field service work experience.
Expert knowledge of and/or experience with engine products.
Strong customer service background.
Experience in providing technical advice and mentoring junior technicians (preferred).
Internal Candidates Additional Requirement:
Minimum 56 years of relevant experience with strong technical expertise in engines and controllers.
On Site Service Technician - Level III
Posted today
Job Viewed
Job Description
DESCRIPTION
Job Summary:
The On-Site Service Technician – Level III acts as a technical specialist and primary customer support contact, responsible for diagnosing and completing repairs on Cummins products at a designated customer site. The role ensures equipment reliability and customer satisfaction while adhering to safety and quality standards.
Key Responsibilities:
- Diagnostics & Repairs: Independently perform diagnostics, troubleshooting, and repairs on power generation and/or engine products at customer sites.
- Customer Support: Maintain strong customer relationships by ensuring prompt and efficient service to minimize equipment downtime.
- Technical Mentorship: Provide guidance on preventive maintenance and repairs to less experienced technicians and customer personnel.
- Inventory Management: Manage parts and spares inventory at the work site to ensure operational efficiency.
- Issue Escalation: Escalate unresolved issues to product specialists or supervisors when necessary.
- Documentation & Reporting: Accurately complete service worksheets, timesheets, warranty claims, and other required documentation.
- Sales & Service Opportunities: Identify additional service and sales opportunities with customers.
- Training & Development: Continuously engage in training to enhance skills and meet business requirements.
- Health, Safety & Environment Compliance: Ensure adherence to all relevant safety policies and legislation, reporting any issues or incidents.
- Tool & Work Area Maintenance: Maintain tools and workspace cleanliness for optimal efficiency.
RESPONSIBILITIES
Competencies:
- Technical Expertise: Strong knowledge of power generation and engine systems, including electrical and mechanical interactions.
- Diagnostics Application: Ability to translate customer complaints into troubleshooting plans and diagnose issues using electronic and mechanical service tools.
- Electronic Service Tools: Proficient in using service tools for diagnostics, repair validation, and technical documentation.
- Product Repair & Maintenance: Skilled in repairing and maintaining mechanical and electrical components within standard repair times.
- Technical Escalation: Capability to obtain, document, and escalate complex technical issues efficiently.
- Health & Safety Fundamentals: Commitment to proactive safety practices and regulatory compliance.
- Communication Skills: Strong verbal and written communication abilities to interact effectively with customers and team members.
- Problem-Solving & Complexity Management: Ability to analyze information and resolve issues in a high-pressure environment.
- Training & Talent Development: Willingness to mentor and develop technical staff.
Qualifications:
- Education:
- Apprentice Certified Power Generation and/or Engine Technician
- Vocational diploma from a relevant technical institution (Preferred)
- Current relevant electrical certification (Optional)
- Licenses & Certifications:
- Valid local driving permit
- Licensing compliance for export controls or sanctions regulations (if required)
Experience:
- Significant field service work experience (5-6 years).
- Expertise in electrical and electronics troubleshooting.
- Extensive knowledge of power generation and/or engine products.
- Basic understanding of competitor products and industry practices.
- High Voltage/Low Voltage practical experience (Preferred).
- Proficiency in MS Excel and PowerPoint.
- Strong communication skills.
- Willingness to relocate anywhere in Karnataka.
QUALIFICATIONS
Skills:
- Our team supports dealership technically and commercially so that end customer complaints related to Cummins products get addressed.
- Candidate worked in aftermarket service support function, has hands on experience on diesel engines, through in Electrical and Electronic
- Ready to move anywhere in India, Nepal and Bhutan
- Look for similar industry like KOEL, Cater Piller. Or industry like ABB, Crompton Greaves etc.
- English is mandatory
Job Service
Organization Cummins Inc.
Role Category On-site
Job Type Technician
ReqID 2410627
Relocation Package Yes
Skills Required
Problem Solving, Hydraulic Systems, Time Management, Preventive Maintenance, Customer Service, electrical troubleshooting
On Site Service Technician - Level III
Posted today
Job Viewed
Job Description
DESCRIPTION
Job Summary:
The On-Site Service Technician – Level III acts as a technical specialist and primary customer support contact, responsible for diagnosing and completing repairs on Cummins products at a designated customer site. The role ensures equipment reliability and customer satisfaction while adhering to safety and quality standards.
Key Responsibilities:
- Diagnostics & Repairs: Independently perform diagnostics, troubleshooting, and repairs on power generation and/or engine products at customer sites.
- Customer Support: Maintain strong customer relationships by ensuring prompt and efficient service to minimize equipment downtime.
- Technical Mentorship: Provide guidance on preventive maintenance and repairs to less experienced technicians and customer personnel.
- Inventory Management: Manage parts and spares inventory at the work site to ensure operational efficiency.
- Issue Escalation: Escalate unresolved issues to product specialists or supervisors when necessary.
- Documentation & Reporting: Accurately complete service worksheets, timesheets, warranty claims, and other required documentation.
- Sales & Service Opportunities: Identify additional service and sales opportunities with customers.
- Training & Development: Continuously engage in training to enhance skills and meet business requirements.
- Health, Safety & Environment Compliance: Ensure adherence to all relevant safety policies and legislation, reporting any issues or incidents.
- Tool & Work Area Maintenance: Maintain tools and workspace cleanliness for optimal efficiency.
RESPONSIBILITIES
Competencies:
- Technical Expertise: Strong knowledge of power generation and engine systems, including electrical and mechanical interactions.
- Diagnostics Application: Ability to translate customer complaints into troubleshooting plans and diagnose issues using electronic and mechanical service tools.
- Electronic Service Tools: Proficient in using service tools for diagnostics, repair validation, and technical documentation.
- Product Repair & Maintenance: Skilled in repairing and maintaining mechanical and electrical components within standard repair times.
- Technical Escalation: Capability to obtain, document, and escalate complex technical issues efficiently.
- Health & Safety Fundamentals: Commitment to proactive safety practices and regulatory compliance.
- Communication Skills: Strong verbal and written communication abilities to interact effectively with customers and team members.
- Problem-Solving & Complexity Management: Ability to analyze information and resolve issues in a high-pressure environment.
- Training & Talent Development: Willingness to mentor and develop technical staff.
Qualifications:
- Education:
- Apprentice Certified Power Generation and/or Engine Technician
- Vocational diploma from a relevant technical institution (Preferred)
- Current relevant electrical certification (Optional)
- Licenses & Certifications:
- Valid local driving permit
- Licensing compliance for export controls or sanctions regulations (if required)
Experience:
- Significant field service work experience (5-6 years).
- Expertise in electrical and electronics troubleshooting.
- Extensive knowledge of power generation and/or engine products.
- Basic understanding of competitor products and industry practices.
- High Voltage/Low Voltage practical experience (Preferred).
- Proficiency in MS Excel and PowerPoint.
- Strong communication skills.
- Willingness to relocate anywhere in Karnataka.
QUALIFICATIONS
Skills:
- Our team supports dealership technically and commercially so that end customer complaints related to Cummins products get addressed.
- Candidate worked in aftermarket service support function, has hands on experience on diesel engines, through in Electrical and Electronic
- Ready to move anywhere in India, Nepal and Bhutan
- Look for similar industry like KOEL, Cater Piller. Or industry like ABB, Crompton Greaves etc.
- English is mandatory
Job Service
Organization Cummins Inc.
Role Category On-site
Job Type Technician
ReqID 2410627
Relocation Package Yes
Skills Required
Problem Solving, Hydraulic Systems, Time Management, Preventive Maintenance, Customer Service, electrical troubleshooting