376 Skilled Technicians jobs in Andhra Pradesh
Field Technician
Posted today
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Job Description
- Visiting clinics/hospitals for Counselling patients
- The technician will check the BP using the OMRON machine (TBD)
- The technician will be responsible for briefing the patient about the program, taking consent, registering for the program, and onboarding patients for the program.
- The technician will maintain the count of the patients at the HCP clinic/hospital.
- The technician will update the data in the client system.
- The resource will qualify for DMLT with a minimum experience of 1-2 years.
**Qualification & Skills**:
- 12th required
- DMLT, BSC MLT
- Language: English and Fluent in local languages.
- Should have good communication skills
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹18,000.00 - ₹21,000.00 per month
**Benefits**:
- Food provided
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Yearly bonus
**Speak with the employer**
+91
Engine Field Service Technician - Level II
Posted today
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DESCRIPTION
This role is for ON-SITE. Candidate has to come office all 6 days (Mon- Sat).
Key Responsibilities:
Engages customers in a courteous and professional manner. Anticipates and ensures prompt and efficient attention to customer needs. Applies the use of specialized tools and follows documented procedures and policies to diagnose and complete less complex repairs, including identifying and preparing required parts and tools. Performs preventative maintenance activities as per documented schedules and standards on engine and related components in the field. Escalates unresolved issues to more experienced Field Service Technicians and/or Supervisor. Completes required documentation, such as service worksheets, timesheets, warranty claims, quality documents via handwritten forms or business system input screens. Identifies additional service opportunities with customer. Completes training in line with skill and business requirements. Maintains service vehicle and tools for cleanliness and proper operation. Ensure adherence to all relevant Health Safety & Environmental policies, procedures and legislation and reports any issues / incidents to site management and to their supervisor.
RESPONSIBILITIES
Competencies:
Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
Customer focus - Building strong customer relationships and delivering customer-centric solutions.
Develops talent - Developing people to meet both their career goals and the organizations goals.
Manages complexity - Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems.
Self-development - Actively seeking new ways to grow and be challenged using both formal and informal development channels.
Health and Safety Fundamentals - Champions and models proactive health and safety behaviors by identifying, reporting and participating in actions to improve health and safety in order to build an interdependent culture and contribute to an injury-free workplace.
Diagnostics Application - Translates customer complaints to develop troubleshooting plan; troubleshoots issue following guided work flows, procedures, specialized equipment such as mechanical and electronic service tools, and diagnoses computer software to isolate failed components to enable a successful repair; validates repair by duplicating complaint to ensure it has been resolved; documents results of troubleshooting in business systems to communicate what has been done for payment and historical tracking.
Electronic Service Tool Application - Identifies the suite of available hardware and software tools required for a service event; utilizes the appropriate electronic tool set to maintain the product or diagnose and troubleshoot an issue; interprets electronic tool results or recommendations to determine next steps for service resolution.
Engine Systems Interactions - Interprets and analyzes the interactions of internal and external electrical and mechanical systems (exhaust, heating, cooling, fuel systems, driveline, aftertreatment, controls, sensors, etc.) by applying tools, service publications (Cummins, Original Equipment Manufacturer) and taking measurements to efficiently and correctly diagnose and repair.
Product Repair and Maintenance - Repairs and maintains mechanical/electrical products following guidelines, using required tools within standard repair time to ensure a quality repair; disassembles and assembles engines or power generators following guidelines, using required tools to ensure a clean and organized environment; inspects and replaces parts and components following re-use guidelines to minimize customers cost of ownership; performs progressive damage check following guidelines to restore to pre-failure condition.
Service Documentation - Creates and verifies customer, equipment and technical information; captures specific data using required service tools; follows procedures and documents required information in the service management system in order to have an accurate record of the work done.
Technical Escalation - Obtains product technical issue information and utilizes available resources including data management tools; elevates issues to a higher level of expertise, balancing timeliness of customer response with investigation efforts; captures all troubleshooting steps in the appropriate database in order to ensure seamless transitions and accurate response to ticket resolution in a timely manner.
Values differences - Recognizing the value that different perspectives and cultures bring to an organization.
Education, Licenses, Certifications:
Apprentice Trained Engine Technician (Preferred)
Vocational diploma from relevant technical institution
Locally valid driving permit
This position may require licensing for compliance with export controls or sanctions regulations.
Experience:
Basic level field service work experience
Intermediate level knowledge of and/or experience with engine products
Customer service experience
QUALIFICATIONS
Skills Required:-
Safety : safety compliance to adhere as per the guideline
service : Need to travel to site and carry out the PM, Breakdown activity
KPI : Service KPI to be adhere
Field IT Network Technician
Posted today
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Job Description
Pay: ₹8,365.56 - ₹27,784.17 per month
**Benefits**:
- Health insurance
Schedule:
- Day shift
- Fixed shift
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
Technical Support Engineering
Posted 1 day ago
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Job Description
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices.
- Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge.
- You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness.
- Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements.
**Qualifications**
Required Qualifications:
- Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience
o OR 3+ years of technical support, technical consulting experience, or information technology experience.
o OR equivalent experience
**Proficiency in Windows, Linux, Azure, VM management, data backup, and disaster recovery setup is required. Knowledge about SQL and SAP HANA is good to have.**
**Excellent troubleshooting and analytical skills to diagnose and resolve complex technical**
Language Qualification
English Language: fluent in reading, writing and speaking.
Basic knowledge in Linux Networking , Good verbal and written communication.
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Technical Support Advisory
Posted 5 days ago
Job Viewed
Job Description
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
We are looking for an individual who is a service delivery focused subject matter expert. You will be responsible for frontline engineer or delivery partner support staff technical readiness and process compliance. You will provide in-depth technical & subject matter expertise for one or more products, services, or scenarios all while driving delivery excellence in a collaborative environment to achieve superior customer outcomes. Your primary accountability is to the support staff and managers on the teams you work with. This opportunity enables and promotes career growth as a recognized technical SME.
We are looking for an individual who is a service delivery focused subject matter expert. You will be responsible for frontline engineer or delivery partner support staff technical readiness and process compliance. You will provide in-depth technical & subject matter expertise for one or more products, services, or scenarios all while driving delivery excellence in a collaborative environment to achieve superior customer outcomes. Your primary accountability is to the support staff and managers on the teams you work with. This opportunity enables and promotes career growth as a recognized technical SME.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- Team Readiness & Development: You will assess the technical and professional capabilities of support staff and assist in developing training plans to address identified gaps.
- Case Management (Delivery Excellence): You will perform case reviews to ensure process compliance.
- Managing Collaborative Activities: Mentor engineers on effective collaboration (cross-team and cross-technologies/lines of business) and quality case handling standards.
- Supportability Activities: You will contribute to customer self-help and volume deflection initiatives.
- Process Improvement: You analyze trends (e.g., case types, volumes) and collaborate with stakeholder teams to provide product and process improvement feedback.
**Qualifications**
Required Qualifications:
- 4+ years in system development, network operations, software support, IT, consulting or technical troubleshooting experience
o OR Bachelor's degree in Information Technology (IT), Computer Science, Business Administration, Electrical Engineering, or Business Leadership AND 3+ years in system development, network operations, software support, IT, consulting or technical troubleshooting experience.
- 3+ years of prior product, customer support and/or technical support experience
o OR equivalent experience
Language Qualification
English Language: fluent in reading, writing and speaking.
Preferred Qualifications:
- Technical experience and knowledge working in Azure technical support or equivalent technology.
- Technical skills and hands on experience in 2 or more of the following areas: Entra ID, Azure Active Directory, ADFS, SSO configuration, Authentication Protocols, Azure Identity protection, Identity Management, Conditional Access Policies, Azure MFA.
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Technical Support Engineering
Posted 5 days ago
Job Viewed
Job Description
Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft's AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment.
In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
- Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices.
- Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others.
- You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness.
- Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements.
**Qualifications**
Required Qualifications:
- Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 5+ years of technical support, technical consulting experience, or information technology experience
o OR 7+ years of technical support, technical consulting experience, or information technology experience.
o OR equivalent experience
Language Qualification
English Language: fluent in reading, writing and speaking.
Preferred Qualifications:
**Solid technical expertise in VMware technologies such as NSX-T, HCX, vCenter, vSAN, vMotion, and High Availability, supported by one or more VMware certifications. vCloud Director and/or ARIA is strongly desired.**
**Strong understanding of networking concepts including DNS, NAT, and the OSI Model, along with hands-on experience using tools like ping, tracert, tracemon, and tcpdump.**
**Well-versed in virtualization concepts, contributing to efficient and scalable infrastructure solutions.**
**Openness to providing weekend coverage when needed.**
**Familiarity with LDAP, Security, and Operating System Internals is a strong asset.**
**Experience with Microsoft Azure Cloud components such as Network, Compute, and Storage is highly valued.**
**Holding a Cisco CCNA or CCNP certification is a plus.**
Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
Director, Technical Support
Posted 5 days ago
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Job Description
This role reports into the SVP, Customer Support with a dotted line functional reporting to the site leader & managing director, India. The Director of Technical Support drives and manages iCIMS world-wide customer support activities by adhering to world class standards and service levels. Core duties include leading the escalation process and all aspects of a support team to keep them motivated and responsive to customer needs. Accountable for determining and implementing the strategy and driving optimization and quality improvement within the India team consisting of both full time and contract work force.
**About Us**
When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent. Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile. As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We're passionate about helping companies build a diverse, winning workforce and about building our home team. We're dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs.
**Responsibilities**
+ Develop and grow a team of Technical Support Managers that oversee Support Engineers to deliver world class customer service
+ Instill a Drive for Excellence throughout the team
+ Measure the effectiveness of support:
+ Refine operational metrics for team in partnership with the global team
+ Create cadence for review within team & ensure management responsibilities are being fulfilled
+ Expose subset of metrics to executiveteam, and company.
+ Oversee support process flow and procedure compliance to ensure individual and team's efficient delivery of activities.
+ Identify and provide feedback through 1:1s, effective use of personal development plans and provision of coaching & development opportunities.
+ Foster and facilitate the professional growth, engagement, and development of team members
+ Conduct weekly/monthly reviews with Support leadership and present qualitative and quantitative data on business performance
+ Conduct quarterly reviews with iCIMS executive leadership
+ Drive continuous improvement in processes through innovation and automation and cutting-edge technology
+ Develop a repository of knowledge out of the on-going work with customers and utilize that to enhance the quality, speed, and productivity of the team.
+ Drive customers to self-service first via the customer service portal and ensure skilled and empowered agents are providing support with more complex questions and requests.
+ Ensure support ticket queues are prioritized and delivered to improve efficiency and client satisfaction.
+ Partner with Engineering and Product Management to provide the voice of the customer, identify the types of issues that generate the most Support contact volume, and evolve the product to eliminate the highest support volume generators.
+ Provide input and feedback, from a customer perspective to Product Management, on solution features, and functionality.
**Qualifications**
+ 15+ years of experience with at least 5+ year experience managing a Support team through Metrics and SLAs
+ Proven expertise with SaaS solutions and Cloud technologies.
+ Proven ability to provide guidance and coaching while empowering staff to perform their role
+ Ability to manage influence through persuasion, negotiation, and consensus building.
+ Ability to interpret and analyze situations, identify solutions, and formulate recommendations for effective management.
+ Excellent verbal and written communication skills
+ Excellent planning and organizational skills
+ Excellent presentation skills and ability to motivate teams
+ Expertise in MS Excel and PowerPoint
+ Knowledge of HR / Recruitment Software domain is a plus
**EEO Statement**
iCIMS is a place where everyone belongs. We celebrate diversity and are committed to creating an inclusive environment for all employees. Our approach helps us to build a winning team that represents a variety of backgrounds, perspectives, and abilities. So, regardless of how your diversity expresses itself, you can find a home here at iCIMS. We prohibit discrimination and harassment of any kind based on race, color, religion, national origin, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, veteran status, genetic information, disability, or other applicable legally protected characteristics. If you'd like to request an accommodation due to a disability, please contact us at .
**Compensation and Benefits**
Competitive health and wellness benefits include medical insurance (employee and dependent family members), personal accident and group term life insurance, bonding and parental leave, lifestyle spending account reimbursements, wellness services offerings, sick and casual/emergency days, paid holidays, tuition reimbursement, retirals (PF - employer contribution) and gratuity. Benefits and eligibility may vary by location, role, and tenure. Learn more here:
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Technical Support Engineer
Posted 1 day ago
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Role: Technical Support Engineer.
Job Description:
What you get to do in this role:
In this role, the support engineer will resolve technical cases created by customers looking for help to understand or troubleshoot unexpected behaviors or to answer technical questions about the ServiceNow software and platform.
A successful candidate will be committed to providing amazing customer support
experiences, using skills that include building trust, showing empathy and excellent communication to answer customer questions and resolve issues through various technologies including web, chat, email, case updates, as well as direct telephone support.
Understanding the ServiceNow platform and all core functionalities will be essential while employing various diagnostic tools to isolate the potential cause of the issue. The engineer is expected to diligently manage and resolve challenging issues assigned to them but may need to coordinate assistance from additional teams for more complex cases. As such, creative problem solving, a collaborative nature and flexibility will be key to your success.
Lastly, support engineers also play a key role in providing input across business units regarding process and product improvements due to their unique perspective when working on technical issues for customers.
Qualifications:
Qualification & Experience
- Must have bachelor’s degree in computer science or related field (or equivalent degree and experience)
- 2+ years experience working as a developer on the skills mentioned in the Skills Section.
- Having customer facing technical support (Web based products or e-commerce preferred) is an advantage.
In order to be successful in this role, we need someone who has:
· Working knowledge of the components in a web applications stack.
· AngularJS framework knowledge
· Experience working with dynamic HTML components: AJAX, JavaScript, CSS, XML, HTML, XHTML
· Must have basic object-oriented programming skills (Java strongly preferred)
· Good to have basic understanding of SQL.
· Strong troubleshooting/root cause isolation skills
· Demonstrated creative problem-solving approach and strong analytical skills
· Must be proficient with analyzing log files and standard debugging concept.
· Experience providing web development is highly desirable.
· Familiarity with tools & practices of the trade such as incident management, knowledgebase, defect & escalation management.
· Excellent communication skills (verbal and written).
Preferred Skills (Great to have)
· Previous experience working with the ServiceNow platform (As a ServiceNow Developer / Client Scripts, UI Policies/Actions/Pages/Scripts/Macros )
· Experience with configuring Virtual Agent and Agent Workspace.
· Understanding of bootstrap framework
· Understanding of message communication protocols.
· Working understanding of JavaScript
· Familiarity with Eclipse IDE
· Previous experience in software development(or) software consulting.
· Experience supporting and troubleshooting e-commerce applications with catalog, shopping cart, merchandising and payment handling is highly desirable.
· Experience providing SaaS support is desirable.
Technical Support Engineer
Posted 1 day ago
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We’re Hiring! | Technical Support Engineer – ServiceNow + UI Layer (Troubleshooting)
Location: Hyderabad | Flexible Shifts | Hybrid Work Model
Immediate Joiners Preferred |
Technical Support Engineer
Posted 1 day ago
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Job Description
We're Hiring: IT Service Desk Specialist – O365 & Azure AD
Location: Hyderabad (Work From Office)
Experience: 4+ Years | Department: Information Technology
Reports To: IT Service Desk Manager
️ Job Type: Full-Time
Are you a skilled IT Support professional with a passion for problem-solving and end-user satisfaction? Join our IT team in Hyderabad and provide critical support across the organization—focused on Microsoft 365 and Azure Active Directory (AAD) environments.
Key Responsibilities
- Be the first point of contact for IT support via phone, chat, email, or ticketing systems.
- Troubleshoot Microsoft 365 tools (Outlook, Teams, SharePoint, OneDrive).
- Resolve issues related to Azure AD (authentication, MFA, access groups).
- Manage user accounts and permissions in Active Directory & Azure AD.
- Provide support for Windows 10/11 devices, mobile endpoints, VPN, and MFA.
- Assist with onboarding/offboarding processes and tech provisioning.
- Log, track, and update tickets in ITSM tools (e.g., ServiceNow, FreshService).
- Document solutions and contribute to internal knowledge bases.
- Escalate unresolved issues to Tier 3 teams when necessary.
Qualifications & Skills
- Associate or Bachelor's degree in IT or related field (or equivalent experience).
- 5+ years in an IT Service Desk or technical support role.
- Expertise in:
- Microsoft 365 applications and admin center
- Azure Active Directory (AAD)
- Windows operating systems & endpoint troubleshooting
- Familiarity with networking basics, VPN, MFA, and remote desktop tools.
- Hands-on experience with ITSM platforms like ServiceNow, FreshService, etc.
⭐ Preferred (Nice to Have)
- Microsoft certifications: MS-900, AZ-900, MD-100, MD-101
- Experience with Intune, SCCM, or PowerShell scripting
- ITIL Foundation certification