924 Skilled Technicians jobs in Andhra Pradesh
Telecommunications Field Technician
Posted 12 days ago
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Job Description
Key Responsibilities:
- Install, configure, and test telecommunications equipment, including routers, modems, fiber optic lines, and wireless access points.
- Diagnose and troubleshoot network and service issues at customer locations and central facilities.
- Perform routine maintenance and upgrades on telecommunications infrastructure.
- Respond to service calls and resolve customer issues efficiently and professionally.
- Ensure all work is performed according to company standards and safety regulations.
- Maintain accurate records of work performed, equipment used, and time spent.
- Collaborate with dispatch and support teams to ensure timely resolution of issues.
- Provide basic customer training on equipment usage and service features.
- Identify opportunities for service improvements and report them to management.
- Operate company vehicles safely and maintain them as required.
- Stay updated on new technologies and procedures in the telecommunications field.
Qualifications:
- High school diploma or equivalent; technical certification in telecommunications or electronics is highly desirable.
- Minimum of 2 years of experience as a telecommunications technician or in a related technical field.
- Proficiency in installing and troubleshooting telecommunications hardware and software.
- Knowledge of fiber optic cable splicing, termination, and testing.
- Familiarity with networking concepts, including TCP/IP, Ethernet, and Wi-Fi.
- Ability to read and interpret technical diagrams and blueprints.
- Strong problem-solving and analytical skills.
- Excellent customer service and communication skills.
- Ability to work independently and manage workload effectively.
- Valid driver's license and a clean driving record.
- Willingness to work flexible hours, including evenings and weekends as needed.
This is an excellent opportunity for a motivated technician to contribute to a leading telecommunications provider, offering career growth and the chance to work with cutting-edge technology in the vibrant region of Visakhapatnam, Andhra Pradesh, IN .
Lead Field Technician (Remote)
Posted 12 days ago
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Job Description
The Lead Field Technician will be responsible for overseeing the installation, troubleshooting, and maintenance of our cutting-edge systems. You will ensure that all technical operations are performed to the highest standards, adhering to safety protocols and client specifications. This role requires a blend of hands-on technical expertise, leadership capabilities, and the ability to effectively communicate and coordinate with remote support teams and clients. As a remote position, you will be expected to manage your own schedule and travel to client sites as needed, ensuring operational excellence.
Responsibilities:
- Lead and supervise field technician teams in the installation, configuration, and maintenance of company products and systems.
- Provide technical expertise and guidance to junior technicians, fostering their professional development.
- Troubleshoot and resolve complex technical issues that arise during installation and operation.
- Conduct preventive maintenance and system checks to ensure optimal performance and minimize downtime.
- Develop and implement field service best practices and procedures.
- Ensure all work is performed in compliance with safety regulations and company standards.
- Coordinate with remote engineering and support teams to address challenging technical problems.
- Manage inventory of spare parts and equipment at remote sites.
- Prepare detailed technical reports, including service logs, fault analysis, and resolution summaries.
- Communicate effectively with clients, providing updates, training, and technical support.
- Identify opportunities for process improvements in installation and maintenance procedures.
- Contribute to the design and testing of new equipment and system upgrades.
- Uphold the company's commitment to exceptional customer service and technical support in a remote operational context.
- Associate's or Bachelor's degree in Electrical Engineering, Electronics, or a related technical field.
- Minimum of 6 years of experience in field service, installation, and maintenance, with at least 2 years in a lead or supervisory role.
- Proven expertise in troubleshooting and repairing complex electro-mechanical systems.
- Strong understanding of network configuration and diagnostic tools.
- Excellent leadership, communication, and interpersonal skills.
- Ability to work independently, manage time effectively, and travel as required.
- Proficiency in reading and interpreting technical manuals, schematics, and blueprints.
- Familiarity with remote monitoring and diagnostic tools is highly desirable.
- Commitment to safety and quality standards.
- Experience working in a remote or hybrid team environment is a plus.
Infrastructure Field Technician IV
Posted today
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Job Description
Job Summary:
We are seeking a highly skilled and experienced Desktop Support Subject Matter Expert (SME) to join our IT team. The deskside Support SME will be the definitive source of knowledge for all end-user support operations, providing expert guidance, technical leadership, and strategic oversight. This role involves not only resolving the most complex technical issues but also mentoring junior staff, driving problem management, and ensuring global support efficiency.
Key Responsibilities:
Expert Technical Support & Global Mentorship:
Serve as the final point of escalation for all complex hardware, software, and networking issues that cannot be resolved by the Level 1 or Level 2 support teams.
Provide expert guidance and technical support to L1 and L2 technicians globally, assisting them with complex cases and knowledge transfer.
Diagnose and resolve intricate problems related to operating systems (Windows, macOS, Linux,Ios, Chrome OS and Android), desktop applications, peripheral devices, and remote access.
Problem Management & Root Cause Analysis:
Lead the problem management process, conducting in-depth root cause analysis to identify the underlying causes of recurring incidents.
Develop and implement long-term solutions based on problem management analysis to prevent future issues and improve overall system stability.
Collaborate with various IT teams (e.g., Network, Systems, inventory, Audio/ Video) to understand core technologies and formulate effective solutions.
Reporting, Metrics & Queue Management:
Create and maintain reports and dashboards of ticket trends, performance metrics, and key performance indicators (KPIs) to provide insights into support operations.
Manage the deskside support queue, ensuring ticket hygiene, proper categorization, and accurate documentation.
Monitor the support queue to ensure all tickets adhere to established Service Level Agreements (SLAs).
Process Improvement & Quality Assurance:
Lead the development and implementation of new technical standards, policies, and best practices for end-user computing.
Perform regular quality checks to ensure that all support activities and ticket resolutions align with approved processes and client-specific requirements.
Evaluate and optimize existing desktop support processes and workflows to enhance efficiency and end-user satisfaction.
Communication and Stakeholder Management:
Communicate effectively and efficiently with cross-functional teams to understand their core technologies and facilitate problem resolution.
Communicate complex technical concepts to non-technical end-users and senior management in a clear and concise manner.
Contribute to IT projects by providing expert input on desktop-related requirements, deployment strategies, and post-implementation support.
Required Skills and Qualifications:
Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent professional experience).
Minimum of 8+ years of experience in a desktop support or IT support role, with at least 2-3 years in a senior or lead capacity.
Deep expertise in a wide range of operating systems, including Windows (10/11), macOS, Ios, Android, Chrome OS and familiarity with Linux.
Proven experience in problem management and root cause analysis.
Strong analytical skills with the ability to create meaningful reports and dashboards using tools like Power BI, Spreadsheet, PPT or similar.
Extensive knowledge of hardware components, drivers, and peripherals.
Strong understanding of networking concepts (TCP/IP, DNS, DHCP) and network troubleshooting.
Proven experience with IT service management (ITSM) tools (e.g., ServiceNow, Jira Service Desk).
Exceptional communication, interpersonal, and customer service skills.
Ability to work independently, manage multiple priorities, and provide mentorship in a global team environment.
Preferred Skills and Certifications:
ITIL Foundation or higher certification.
Relevant industry certifications such as , Microsoft Certified: MCSA, Modern Desktop Administrator.
Experience with scripting and automation (e.g., PowerShell,).
Knowledge of cloud technologies (e.g., Azure AD, Office 365, Google Workspace).
Experience in a large-scale, enterprise-level IT environment.
Field Service Technician
Posted 3 days ago
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Job Description
Key Responsibilities:
- Perform on-site installation of new equipment according to technical specifications and customer requirements.
- Conduct regular preventive maintenance on equipment to ensure optimal performance and longevity.
- Diagnose and troubleshoot mechanical, electrical, and software issues with precision.
- Repair and replace faulty components, ensuring all work is completed to a high standard.
- Provide technical support and guidance to customers on equipment operation and basic maintenance.
- Document all service calls, including work performed, parts used, and time spent, accurately in the service reporting system.
- Maintain an inventory of spare parts and tools, ensuring proper stock levels for field operations.
- Adhere to all safety regulations and company policies while on client sites.
- Communicate effectively with customers, providing updates on service status and resolution progress.
- Collaborate with the internal technical support team to resolve complex issues.
- Identify opportunities for product or service improvements based on field experiences.
- Ensure customer satisfaction through professional conduct and timely service delivery.
- Travel extensively to client locations as required to perform duties.
The ideal candidate will have a technical degree or certification in a relevant field (e.g., Electronics, Mechanical Engineering, IT) or equivalent practical experience. A minimum of 3 years of experience as a field service technician or in a similar hands-on technical role is required. Proficiency in diagnosing and repairing complex electromechanical systems is essential. Strong understanding of electrical schematics, mechanical drawings, and diagnostic tools is necessary. Excellent problem-solving skills, attention to detail, and the ability to work independently are critical. Good communication and customer service skills are a must. This role requires flexibility in working hours and willingness to travel extensively. This is an on-site position based in Hyderabad, Telangana, IN , requiring regular client site visits.
Field Service Technician
Posted 4 days ago
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Job Description
Responsibilities:
- Install, troubleshoot, repair, and maintain a wide range of industrial equipment at customer sites.
- Perform preventive maintenance and calibration of machinery according to service schedules.
- Diagnose and resolve technical issues efficiently, minimizing downtime for clients.
- Provide on-site technical support and guidance to customers.
- Conduct equipment inspections and provide recommendations for upgrades or modifications.
- Document all service activities, including repairs performed, parts used, and time spent.
- Maintain accurate service records and reports through the company's CRM system.
- Adhere to all company safety policies and procedures, ensuring a safe working environment for yourself and others.
- Manage spare parts inventory and ensure timely reordering.
- Build and maintain strong relationships with customers, ensuring high levels of satisfaction.
- Stay updated on product knowledge and technical advancements through ongoing training.
- Collaborate with internal support teams to resolve complex technical challenges.
- Diploma or Degree in Mechanical Engineering, Electrical Engineering, Electronics, or a related technical field.
- Minimum of 3-5 years of experience as a Field Service Technician or in a similar technical support role.
- Proven ability to diagnose and repair complex mechanical and electrical systems.
- Proficiency in reading and interpreting technical manuals, schematics, and blueprints.
- Strong understanding of industrial automation and control systems is a plus.
- Excellent troubleshooting and problem-solving skills.
- Strong customer service and communication skills, with the ability to interact professionally with clients.
- Ability to work independently, manage time effectively, and travel as needed within the assigned territory (even though the role is remote, site visits are required).
- Proficiency in using diagnostic tools and equipment.
- Valid driver's license and a clean driving record.
Field Service Technician
Posted 4 days ago
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Job Description
- Installing, maintaining, and repairing equipment according to technical specifications and manufacturer guidelines.
- Troubleshooting and diagnosing mechanical, electrical, and system failures.
- Performing scheduled preventative maintenance and inspections.
- Responding to service calls and resolving customer issues in a timely and efficient manner.
- Documenting all service activities, including parts used, labor hours, and findings.
- Interacting with customers to explain service procedures and results.
- Maintaining a clean and organized service vehicle and inventory.
- Ensuring compliance with all company safety policies and procedures.
- Providing feedback to the engineering team on product performance and potential improvements.
- Representing the company professionally at all times.
- High school diploma or equivalent; technical certification or apprenticeship preferred.
- Minimum of 3-5 years of experience in a field service or maintenance role.
- Strong understanding of mechanical, electrical, and hydraulic systems.
- Proficiency in reading and interpreting technical manuals and blueprints.
- Excellent problem-solving and diagnostic skills.
- Good communication and interpersonal skills.
- Ability to work independently and manage time effectively.
- Valid driver's license and a clean driving record.
- Willingness to travel within the service area and occasionally overnight.
- Physical ability to lift heavy objects and work in various environmental conditions.
Field Service Technician
Posted 5 days ago
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Job Description
Responsibilities:
- Install, configure, and commission new equipment and systems according to technical specifications and blueprints.
- Perform routine preventive maintenance on a range of machinery and industrial equipment.
- Diagnose and resolve mechanical, electrical, and electronic issues efficiently.
- Conduct repairs and replace faulty components as needed.
- Provide on-site technical support and troubleshooting to customers.
- Educate customers on the proper operation and maintenance of equipment.
- Maintain detailed service records, including work performed, parts used, and time spent.
- Adhere to all safety regulations and company policies during service calls.
- Manage inventory of spare parts and tools effectively.
- Communicate with the service department regarding job status and customer feedback.
- Respond to emergency service requests promptly.
- Stay updated on product knowledge and technical advancements.
- Ensure customer satisfaction by delivering professional and timely service.
- Diploma or Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Minimum of 2-3 years of experience in field service, installation, or maintenance roles.
- Strong understanding of mechanical and electrical systems.
- Proficiency in using diagnostic tools and test equipment.
- Excellent troubleshooting and problem-solving skills.
- Ability to interpret technical manuals, schematics, and blueprints.
- Good communication and customer service skills.
- Ability to work independently and manage time effectively in the field.
- Physical stamina to handle demanding tasks, including lifting and working in various environments.
- A valid driver's license and a clean driving record.
- Must be eligible to work in India and reside in or near Visakhapatnam.
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Field Service Technician
Posted 5 days ago
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Job Description
Responsibilities:
- Perform installation, commissioning, and configuration of new equipment at customer sites.
- Conduct routine preventative maintenance and inspections to ensure optimal equipment performance and longevity.
- Diagnose and troubleshoot mechanical, electrical, and electronic issues with equipment.
- Perform repairs and replace faulty components, ensuring minimal downtime for clients.
- Provide on-site technical support and guidance to customers, answering queries and resolving issues efficiently.
- Maintain accurate records of all service calls, including work performed, parts used, and time spent.
- Ensure all work is carried out in accordance with safety regulations and company procedures.
- Manage inventory of spare parts and tools, ensuring availability and proper organization.
- Identify opportunities for equipment upgrades or improvements and report them to management.
- Collaborate with the engineering and sales departments to provide feedback on product performance and customer needs.
- Develop and maintain strong relationships with clients, fostering a sense of trust and reliability.
- Prepare detailed service reports after each job, including recommendations for future maintenance.
- Adhere to a strict schedule and manage travel efficiently to cover assigned service areas.
- Participate in ongoing training to stay updated on new product lines and service techniques.
- Uphold the company's reputation for quality service and technical expertise.
- Diploma or Bachelor's degree in Mechanical Engineering, Electrical Engineering, or a related technical field.
- Proven experience as a Field Service Technician or in a similar hands-on technical role.
- Strong understanding of mechanical systems, electrical circuits, and diagnostic tools.
- Ability to read and interpret technical manuals, schematics, and blueprints.
- Excellent troubleshooting and problem-solving skills.
- Proficiency in using hand and power tools relevant to equipment repair.
- Good communication and interpersonal skills, with the ability to interact professionally with customers.
- A valid driver's license and a clean driving record.
- Willingness to travel regularly within the assigned territory.
- Ability to work independently with minimal supervision.
- Experience with (specific equipment type, e.g., CNC machines, medical devices, industrial pumps) is a significant advantage.
- Commitment to safety protocols and quality workmanship.
Field Service Technician
Posted 6 days ago
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Job Description
Responsibilities:
- Install, configure, and test new equipment and systems according to specifications.
- Perform routine preventive maintenance to ensure optimal equipment performance and longevity.
- Diagnose and repair equipment malfunctions, identifying root causes and implementing effective solutions.
- Provide on-site technical support and troubleshooting to clients.
- Respond promptly to service requests and emergency calls.
- Maintain accurate service logs, documenting all performed work, parts used, and time spent.
- Order and manage replacement parts inventory.
- Educate clients on proper equipment operation and maintenance procedures.
- Adhere to all safety regulations and company protocols.
- Collaborate with the engineering and support teams to resolve complex technical issues.
- Ensure client satisfaction through professional conduct and timely resolution of issues.
- High school diploma or equivalent; technical certification or associate's degree in a relevant field is highly preferred.
- Proven experience as a Field Service Technician or in a similar technical role.
- Strong understanding of mechanical, electrical, and electronic systems.
- Excellent troubleshooting and diagnostic skills.
- Ability to read and interpret technical manuals, schematics, and blueprints.
- Proficiency with hand tools and testing equipment.
- Strong customer service and communication skills.
- Ability to work independently, manage time effectively, and travel as required.
- Valid driver's license and a clean driving record.
- Familiarity with CRM or service management software is a plus.
Field Service Technician
Posted 12 days ago
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Job Description
Key Responsibilities:
- Install, maintain, and repair complex equipment at customer locations.
- Diagnose and troubleshoot mechanical, electrical, and software issues.
- Perform routine preventive maintenance to ensure optimal equipment performance.
- Respond to service calls and customer requests promptly and professionally.
- Document all service activities, including parts used and time spent.
- Provide technical training and support to customers on equipment operation.
- Collaborate with the internal technical support team to resolve challenging issues.
- Maintain inventory of spare parts and service tools.
- Adhere to all safety protocols and company policies.
- High school diploma or equivalent; technical certification or associate's degree preferred.
- 2+ years of experience as a field service technician or in a similar technical role.
- Strong mechanical and electrical troubleshooting skills.
- Ability to read and interpret technical manuals and schematics.
- Excellent customer service and communication skills.
- Proficiency with diagnostic tools and test equipment.
- Valid driver's license and a clean driving record.
- Ability to work independently and manage time effectively.
- Willingness to travel within the assigned service territory.