197,726 Jobs in Andhra Pradesh

Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Job Track Description:

• Performs business support or technical work, using data organizing and coordination skills.
• Performs tasks based on established procedures.
• In some areas, requires vocational training, certifications, licensures, or equivalent experience.

General Profile

• Expands skills within an analytical or operational process.
• Maintains appropriate licenses, training, and certifications.
• Applies experience and skills to complete assigned work.
• Works within established procedures and practices.
• Establishes the appropriate approach for new assignments.
• Works with a limited degree of supervision.

Functional Knowledge

• Has developed skillset in a range of processes, procedures, and systems.

Business Expertise

• Supports to achieve company goals by helping teams to integrate and work together.

Impact

• Impacts a team through quality of the services provided and information shared.
• Uses discretion to modify work practices and processes to achieve results or improve efficiency.

Leadership

• May give informal guidance to junior team members.

Problem Solving

• Ability to problem solve, self-guided.
• Evaluates issues and solutions to provide the best outcome for the client and end-users.

Interpersonal Skills

• Exchanges information and ideas effectively.

Responsibility Statements

• Assesses calls to provide service immediately, be transferred, or require follow-up for client resolution.
• Identifies customer needs by referring to case notes and examining each as a specific case.
• Performs routine call center activities concerning business products and services.
• Uses standard scripts and established guidelines while under supervision, to meet SLAs.
• Provides customers with information that is specialized.
• Communicates in a warm and empathetic manner.
• Gathers all necessary information to update the database.
• Escalates issues to senior levels, based on complaints or concerns.
• Explains company policies to customers.
• Responsible for the end-to-end resolution of customer issues.
• Performs other duties as assigned.
• Complies with all policies and standards.

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law.

For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded:  click here to access or download the form .  Complete the form and then email it as an attachment to  . You may also click here to access Conduent's ADAAA Accommodation Policy .

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
**Primary Responsibilities:**
+ AI and Automation Strategy Development:
+ Design and implement AI and automation strategies to enhance operational efficiency, reduce costs, and improve service quality
+ Identify opportunities for AI and automation within technology operations and develop a roadmap for implementation
+ System Integration and Automation:
+ Integrate AI and automation tools with existing IT infrastructure to streamline processes such as incident response, change management, and system monitoring
+ Develop and maintain scripts and programs for automating repetitive tasks and workflows
+ Monitoring and Optimization:
+ Implement AI-driven monitoring solutions to proactively detect and resolve issues within the IT environment
+ Continuously optimize AI and automation solutions to ensure they are operating efficiently and effectively
+ Data Analysis and Decision Support:
+ Utilize AI and machine learning techniques to analyze large datasets for insights that can drive operational improvements
+ Create predictive models to forecast potential issues and recommend preventive measures
+ Incident Management and Response:
+ Develop automated incident response strategies to quickly address and resolve IT incidents
+ Utilize AI to analyze incident data and identify root causes to prevent future occurrences
+ Collaboration and Communication:
+ Work closely with cross-functional teams, including DevOps, IT support, and cybersecurity, to ensure seamless integration of AI and automation solutions
+ Communicate the benefits and progress of AI and automation initiatives to stakeholders and management
+ AI Model Development and Maintenance:
+ Develop, train, and maintain AI models that are used in technology operations
+ Ensure models are up-to-date and retrain them as necessary to maintain accuracy and relevance
+ Documentation and Compliance:
+ Document AI and automation processes, workflows, and solutions for transparency and knowledge sharing
+ Ensure that AI and automation solutions comply with relevant industry standards, regulations, and best practices
+ Continuous Improvement:
+ Stay up-to-date with the latest trends and advancements in AI and automation technologies
+ Continuously seek out new tools, techniques, and methodologies to enhance the effectiveness of technology operations
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ Graduate degree or equivalent experience
+ Experience with automation tools and platforms like Ansible, Puppet, Chef, or similar
+ Experience with Azure OpenAI
+ Proven excellent communication and collaboration abilities
+ Solid knowledge of AI and machine learning algorithms and techniques
+ Proficiency in programming languages such as Python, Java, or R
+ Familiarity with cloud platforms (AWS, Azure, Google Cloud) and their AI/ML services
+ Solid analytical and problem-solving skills
+ Solid Prompt Engineering Skills
+ Knowledge of AI driven Software Development Lifecycle
+ Knowledge of IT operations and best practices
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
Business analysts are the drivers of our continued growth and success. With their commitment to innovation, these analysts seek, develop, and help implement strategic initiatives for improved efficiency and productivity. We're currently searching for an experienced business analyst to help guide our organization to the future. From researching progressive systems solutions to evaluating their impacts, the ideal candidate will be a detailed planner, expert communicator, and top-notch analyst. This person should also be wholly committed to the discovery and development of innovative solutions in an ever-changing digital landscape.
**Objectives of this role:**
+ Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data
+ Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels
+ Create and implement precise management plans for every project, with attention to transparent communication at all levels
+ Perform, evaluate, and communicate thorough quality assurance at every stage of systems development
+ Determine and develop user requirements for systems in production, to ensure maximum usability
**Primary Responsibilities:**
+ Partner with stakeholders across business units (e.g.: finance, security, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams
+ Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties
+ Author and update internal and external documentation, and formally initiate and deliver requirements and documentation
+ Conduct daily systems analytics to maximize effectiveness and troubleshoot problems
+ Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ Experience in analytics and systems development
+ High proficiency with SQL and database management
+ Proven analytical abilities
+ Experience in generating process documentation and reports
+ Excellent communication skills, with an ability to translate data into actionable insights
**Preferred Qualifications:**
+ Bachelor's degree (or equivalent) in information technology or computer science
+ Extensive experience with data visualization
+ Solid working knowledge of relevant Microsoft applications, including Visio
+ Proven ability to manage projects and user testing
+ High proficiency in technical writing
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
Provide expert level strategic direction and advice across all domains including, but not limited to, AI, application, compute, network, productivity, storage, and data protection domains from an Information Security lens. This person will be considered the expert and go-to person for technical security items and be able to communicate at all levels of leadership the importance of the technology, software, platform, or service chosen.
**Primary Responsibilities:**
+ Provide expert level security assessments and reviews across all domains and technology functions while consulting with business and IT projects to provide holistic security requirements
+ Lead, mentor and advise services to Infosec, business, and project teams to ensure that solutions are in line with the architecture direction and business strategies
+ Play a key role in defining the technology, software, and platform engineering lifecycle and providing requirements to project teams (tools, capabilities, processes, etc.)
+ Develop architecture documents/standards and pattern artifacts to security advisement teams consulting in enterprise projects
+ Influence key leaders in the organization on security principles that may be controversial and difficult to implement in order to protect customers and company data
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ 6+ years of related Network, Application, System, Storage, and Security Architecture experience.
+ 6+ years of experience implementing security solutions within Azure, AWS, or GCP
+ 2+ years of providing technical guidance and mentoring to engineers, designers and developers
+ 1+ years of experience with architecting and designing security infrastructures
+ Knowledge of common IaaS, PaaS, and SaaS components and how to secure them by design
+ Knowledge of world class protections against current and future cyber threats in order to keep company information secure (Risk Based Authentication, DLP, FW, IPS, Encryption, Proxies, Sandboxing, Full Packet Forensics, Fraud Solutions, PKI, big data security, etc.)
**Preferred Qualification:**
+ Knowledge of HIPAA, PCI-DSS, ISO 2700X and proper application of the Security and Privacy Rules. Preferred knowledge of the HITRUST Common Security Framework and NIST 800-53
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
#njp

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together.**
**Primary Responsibilities:**
+ Maintaining forecast models for healthcare financial forecasting
+ Understand and interpret the key drivers of health care trends; projecting expected revenue and cost
+ Supporting cross-business analytics (Commercial, Medicare, & Medicaid) in developing consistent and appropriate modeling
+ Conducting in-depth data extractions and analyses to provide actionable insights and drive decision-making
+ Identifying and exploring new areas for analytical development in partnership with key stakeholders
+ Developing high-quality written communications, persuasive presentations, and compelling deliverables tailored to client needs
+ Designing analytics and extracting data leveraging technical skills in R, Python, Excel, SAS, and SQL
+ Mentoring junior team members and training sessions to build internal capabilities
+ Reviews work performed by others and provides recommendations for improvement.
+ Lead analysts in to support and enhance the forecasting & reporting requirements of various clients
+ Identify inefficiencies in process and models and proactively take steps to implement changes
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ Bachelor's degree in Mathematics, Statistics, Science, Engineering, Economics, or another related technical field from an accredited college or university
+ Total relevant work experience of 10+ years in Financial or Insurance domain
+ Of which, 5+ years of actuarial or analytics experience in the US healthcare market
+ Experience building analytics models using SAS or SQL or other programming system
+ Extensive experience in building and maintaining Excel based models
+ Experience in designing and executing complex analyses, including data extraction and analysis using R, Python, SQL, SAS, and/or VBA
+ Advanced Proficiency in SAS (Statistical Analysis System) or SQL (Structure Query Language) or other programming system
+ Proven ability to create and maintain efficient and scalable models
+ Proven solid written and verbal communication skills and experience interacting with senior management
#GEN
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._
#njp

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start **Caring. Connecting. Growing together**
Optum AI are looking for a Principal of AI/ML Engineering to work in collaboration with our team of talented engineers and scientists in developing cutting-edge AI/ML solutions for various healthcare domains and applications leading our India team. You will be responsible for setting the vision, strategy, and roadmap for our AI/ML initiatives, as well as overseeing the design, development, and deployment of AI/ML models and systems. You will also collaborate with other senior leaders, stakeholders, and customers to ensure alignment and integration of AI/ML capabilities across the organization.
**Primary Responsibilities:**
+ Develop and implement AI and machine learning strategies for several healthcare domains
+ Hands on Experience in AI and drive the development of innovative AI and machine learning solutions
+ Collaborate with cross-functional teams to identify and prioritize AI and machine learning initiatives
+ Manage the development and deployment of AI and machine learning solutions
+ Stay up-to-date with the latest AI and machine learning technologies and trends
+ Develop and maintain strong relationships with stakeholders, customers, and partners internally and externally
+ Represent Optum AI work and teams across Optum global leadership
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ A master's degree in computer science, engineering, mathematics, statistics, or a related discipline12+ years of experience in Software Engineering, Data Science, or Analytics with at least 8 years of
+ experience in AI/ML engineering or related fields
+ Experience with cloud platforms and services, such as AWS, Azure, GCP, etc.
+ Experience with DevOps and CI/CD tools and practices, such as Git, Jenkins, Docker, Kubernetes, etc.
+ Experience with AI/ML frameworks and tools, such as MLFlow, TensorFlow, PyTorch, Keras, Scikit-learn, etc.
+ Demonstrated experience in leading and managing AI/ML teams and projects, from ideation to delivery and evaluation
+ Expertise in various AI/ML techniques, such as deep learning, natural language processing, computer vision, recommender systems, reinforcement learning, large language models, etc.
+ Proficiency in Python, R, or other programming languages for data analysis and AI/ML development
+ Proven excellent communication, presentation, and interpersonal skills, with the ability to explain complex AI/ML concepts and results to technical and non-technical audiences
+ Solid analytical, problem-solving, and decision-making skills, with the ability to balance innovation and pragmatism
+ A passion for learning and staying updated with the latest AI/ML trends and research
**Preferred Qualifications:**
+ PhD in computer science, engineering, mathematics, statistics, or a related discipline
+ Experience in working with cross-functional and distributed teams in a global and diverse environment
+ Experience in mentoring, coaching, and developing AI/ML talent
+ Experience in establishing and enforcing AI/ML best practices, standards, and ethics
+ A proven track record of delivering high-impact AI/ML solutions for real-world problems and use casesBackground in Healthcare (AI)
+ A portfolio of AI/ML publications, patents, or awards
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
**Primary Responsibilities:**
+ Develop and maintain web applications using .NET technologies (e.g., C#, ASP.NET, .NET Core)
+ Complete OnBase training sessions as per the schedule and pick up OnBase development projects
+ Deliver quality projects within given time span
+ Collaborate with cross-functional teams to define, design, and ship new features
+ Write clean, scalable, and efficient code
+ Troubleshoot and debug applications
+ Maintain documentation for software functionality and processes
+ Ensure performance, quality, and responsiveness of applications
+ Stay updated with the latest industry trends and technologies
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ Experience in SQL Server Database developing T-SQL queries, stored procedures
+ Experience with analyzing business requirements and translating the same into technical requirements for effective workflow design
+ Experience supporting and troubleshooting production issues if required
+ Extensive knowledge building REST APIs and custom UI applications
+ Basic knowledge in HTML, VBScripts & Java Scripts
+ Knowledge of SQL Server or other relational databases
+ Familiarity with front-end technologies like HTML, CSS, JavaScript
+ Basic understanding of C#, ASP.NET, and .NET Core
+ Understanding of object-oriented programming (OOP) principles
+ Proven good problem-solving and analytical skills
+ Proven ability to work independently and in a team environment
+ Proven solid communication and interpersonal skills
+ Proven to quickly grasp new technologies, frameworks, and tools as needed for project requirements
+ Proven to adapt to changing priorities and learning from feedback to improve performance
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
**Primary Responsibilities:**
+ Interpret business requirements and technical specification documents. Assist the teams to identify the gaps and opportunities for improvement of Existing business requirements and technical specifications
+ Investigate, analyze and document reported software defects, perform maintenance programming and correction of identified software defects
+ Collaborate with cross- functional teams to continuously improve code quality, development practices and processes
+ Maintain Development Standards and Perform Critical Development and Release operations
+ Mentoring software engineer with development best practices
+ Collaborating with other departments to insure delivery of complex and integrated software features
+ Troubleshoot and debug complex technical issues and provide timely resolution to technical challenges
+ Conduct code reviews and provide constructive feedback
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regard to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications:**
+ Graduate degree or equivalent experience
+ Technical Skills
+ Programming Languages: Proficient in C, C++ and C#
+ AI Engineering: Hands-on experience building and deploying AI models in real-world applications
+ Web Services: Skilled in developing RESTful APIs
+ Cloud Platforms: Experience with Microsoft Azure and Kubernetes
+ Databases: Familiar with SQL Server and T-SQL
+ Version Control & DevOps: Comfortable using GitHub and working with CI/CD pipelines
+ A mastery of and extensive experience with Object Oriented Design Patterns and their application in enterprise software applications
+ Extensive experience developing web services
+ Demonstrated leadership and mentoring abilities
+ Demonstrated ability of developing software components with no guidance
+ Ability to perform under pressure
+ Ability to deliver highly complex projects in a timely manner
+ Solid aptitude for programming and analytical thinking
+ Solid communication and interpersonal skills
+ Ability to interpret written requirements and technical specifications
+ Ability to write software code according to published standards and industry best practices
+ A commitment to quality
+ Demonstrated ability to lead across multiple highly agile teams
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone - of every race, gender, sexuality, age, location and income - deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start **Caring. Connecting. Growing together.**
We are seeking a highly skilled and innovative **Technical Product Manager (TPM)** to lead the analytics strategy and execution for our **Real-Time Settlement (RTS)** platform. This hybrid role combines deep analytics expertise with product management leadership to deliver intelligent, value-driven insights across the full **Revenue Cycle Management (RCM)** lifecycle. The TPM will also own product telemetry and usage analytics across the RTS platform.
**Primary Responsibilities:**
+ **Analytics Strategy and Execution**
+ Define and own the analytics roadmap across RTS platform, AI, and technology layers
+ Design and deliver dashboards, reports, and diagnostics that map every metric to a value promise
+ Ensure analytics systems continuously improve through insights and feedback loops
+ **Product Ownership**
+ Translate business needs into analytics features, specifications, and user stories
+ Collaborate with engineering, data science, and UX to deliver high-impact analytics products
+ Manage backlog, prioritize features, and validate value delivery across all layers
+ **RCM Expertise**
+ Apply deep understanding of the RCM lifecycle - from pre-service to post-service, including 835 or 837 files, payer rules, and EMR integrations
+ Build analytics that uncover inefficiencies, denial risks, and payment acceleration opportunities
+ **Product Analytics and Telemetry**
+ Define and implement product telemetry to capture user behavior, feature adoption, and performance signals
+ Track metrics such as clickstream, navigation paths, churn rate, nudge lifecycle (accept or reject or ignore), API latency, and payload success or failure
+ Partner with engineering to instrument telemetry across RTS workflows and APIs
+ Use tools like Adobe Analytics for usability and engagement tracking, Splunk for real-time API and infrastructure logging, and Databricks for metric computation and model performance analysis
+ **Stakeholder Engagement**
+ Serve internal teams (product, engineering, operations) and external clients (providers, payers) with clarity and precision
+ Generate stakeholder-ready analytics packages: Executive Overview, Financial Performance, Workflow Productivity, Denial and Recovery Insights
+ Comply with the terms and conditions of the employment contract, company policies and procedures, and any and all directives (such as, but not limited to, transfer and/or re-assignment to different work locations, change in teams and/or work shifts, policies in regards to flexibility of work benefits and/or work environment, alternative work arrangements, and other decisions that may arise due to the changing business environment). The Company may adopt, vary or rescind these policies and directives in its absolute discretion and without any limitation (implied or otherwise) on its ability to do so
**Required Qualifications**
+ 10+ years in product management or analytics roles, preferably in healthcare or RCM
+ Experience with analytics platforms: Power BI, Adobe Analytics, Splunk, Databricks
+ Solid knowledge of RCM processes, payer-provider workflows, and healthcare data standards
+ Familiarity with EMR systems (Epic, Cerner), HL7, and EDI formats (835/837)
+ Proven ability to lead cross-functional teams and deliver measurable outcomes
**Preferred Qualifications**
+ Experience building AI-first analytics products
+ Background in SaaS platforms and API-driven architectures
+ Proven advanced SQL, Python, or data modeling skills
+ Proven solid communication and storytelling abilities
_At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission._