1,635 Soft Services Executive jobs in India

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Soft Services Executive
Property and Asset Management

What this job involves
You will ensure we provide good housekeeping services; by coordinating with the site vendors for services like landscaping, pest control, housekeeping, facade cleaning, housekeeping machines, cleaning material, cradle machine etc. You will also be assisting Team Manager /Property Manager with any assigned projects and providing backup as and when required. Following would be your site deliverables:
Taking daily property rounds, co-ordinating with the team to close any matters related to cleaning.
Maintaining daily/monthly reports, i.e. DMR and MMR and sharing same with Property Manager and client.
Schedule weekly vendor meetings to discuss on daily issues if any.
Maintaining / preparing monthly attendance summary record for salary.
Making sure that all customer queries are well-investigated and resolved. Escalating queries to appropriate supervisors if need be.
Developing and mentoring new and subordinate vendor staff
Assisting in improving and monitoring procedures to ensure the cost-effective and efficient services.
Assisting in preparing and developing the documentation of standard policies and procedures
Plans, schedules, inspect and assigns work to subordinate supervisors and/or teams.
Manage landscaping and gardening.
Regularly brief all staff regarding their duties, designated areas of work and special instructions if any.
Prepare and implement various checklists, at the frequency instructed in the suggested formats.
Ensure the housekeeping staff is well groomed.
Monitor that the staff is cleaning as per standards, ensuring that the surfaces are maintained to enhance their longevity.
Ensure that janitor closets and storage areas are always maintained in a neat and orderly manner.
Take feedback - customer needs assessment and evaluation of customer satisfaction levels.

**Site dynamics**:
**Work Schedule**: Site team: e.g.: Property Manager +2 Other details if any

**Reporting**:
You will be reporting to Housekeeping Manager /Property Manager.

**Sound like you? Here is what we’re looking for**:
Being Analytical and Meticulous
You will be building, maintaining, supporting and validating performance of subordinate staff workings. You will be providing customer oriented and best in class cleaning/hygiene services. You must pay attention to detail and have excellent problem-solving skills. customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction).

**Qualifications**:
You will have a Degree / Diploma or relevant educational background in hotel management / hospitality with min 1-2 years of work experience preferred. Effective communication skills and customer-oriented service outlook is non-negotiable.

**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 91,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.
Soft Services Executive
Work Dynamics

**What this job involves**:
Prioritising the facilities’ needs
Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you’ll strive for continuous improvement in the process.

You’ll also keep an eye out on the property’s supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you’ll manage supply and service contracts as approved by clients.

In addition, you’ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You’ll also be on top of health and safety issues that may arise, and actively participate in reviewing them.

Also part of your mandate is to monitor the property’s budget. As the person in charge, you’ll make sure that there’s enough petty cash to support operations. You’ll also see to it that vendor invoice processes comply with standards.

Going above and beyond expectations
Client satisfaction is second nature to the person in charge. In this role, you’ll take on difficult issues and seek out opportunities to improve operations. You’ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements.

In addition, you’ll carry out routine service audits to ensure that the team maintains its overall performance. You’ll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients.

Strong knowledge of property operations

Solid background in team management
Are you an adept leader with a proven track record in managing a team? Are you capable of effectively rolling out improvement plans? Do you possess superior communications and reporting skills? If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.

**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

What you can expect from us
We succeed together and believe the best inspire the best, so we invest in supporting each other, learning together and celebrating our success.
Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being and providing competitive benefits and pay.

JLL supports the Whole You, personally and professionally.
**Following would be your site deliverables**:
Taking daily property rounds, co-ordinating with the team to close any matters related to cleaning.
Maintaining daily/monthly reports, i.e. DMR and MMR and sharing same with Property Manager and client.
Schedule weekly vendor meetings to discuss on daily issues if any.
Maintaining / preparing monthly attendance summary record for salary.
Making sure that all customer queries are well-investigated and resolved. Escalating queries to appropriate supervisors if need be.
Developing and mentoring new and subordinate vendor staff
Assisting in improving and monitoring procedures to ensure the cost-effective and efficient services.
Assisting in preparing and developing the documentation of standard policies and procedures
Plans, schedules, inspect and assigns work to subordinate supervisors and/or teams.
Manage landscaping and gardening.
Regularly brief all staff regarding their duties, designated areas of work and special instructions if any.
Prepare and implement various checklists, at the frequency instructed in the suggested formats.
Ensure the housekeeping staff is well groomed.
Monitor that the staff is cleaning as per standards, ensuring that the surfaces are maintained to enhance their longevity.
Ensure that janitor closets and storage areas are always maintained in a neat and orderly manner.
Take feedback - customer needs assessment and evaluation of customer satisfaction levels.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

JLL supports the Whole You, personally and professionally.
Soft Service Executive
Property and Asset Management
**What this job involves**:
Prioritising the facilities’ needs
Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions, Housekeeping, Horticulture, Facade & Water Body Cleaning issues and facility services are covered. Likewise, you’ll strive for continuous improvement in the process.
You’ll also keep an eye out on the property’s supplies and ensure that it has adequate stocks and materials to keep the Soft Services operations smooth like a well-oiled machine. Likewise, you’ll manage supply and service contracts as approved by clients.
In addition, you’ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You’ll also be on top of health and safety issues that may arise, and actively participate in reviewing them.
Going above and beyond expectations
Client satisfaction is second nature to the person in charge. In this role, you’ll take on difficult issues and seek out opportunities to improve Soft Service operations. You’ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements.
In addition, you’ll carry out routine service audits to ensure that the team maintains its overall performance. You’ll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients.
Strong knowledge of property operations
Solid background in team management
Are you an adept leader with a proven track record in managing a team? Are you capable of effectively rolling out improvement plans? Do you possess superior communications and reporting skills? If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.
**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

JLL supports the Whole You, personally and professionally.
**What this job involves**:
Prioritising the facilities’ needs
Working with both the facilities manager and the assistant facilities manager, you’ll oversee the property’s day-to-day operations and ensure that all administrative functions, security issues and facility services are covered. Likewise, you’ll strive for continuous improvement in the process.
You’ll also keep an eye out on the property’s supplies and ensure that it has adequate stocks and materials to keep the operations smooth like a well-oiled machine. Likewise, you’ll manage supply and service contracts as approved by clients.
In addition, you’ll help mitigate risks by taking part in emergency evacuation procedures, and handling crisis management and business continuity plans. You’ll also be on top of health and safety issues that may arise, and actively participate in reviewing them.
Also part of your mandate is to monitor the property’s budget. As the person in charge, you’ll make sure that there’s enough petty cash to support operations. You’ll also see to it that vendor invoice processes comply with standards.
Going above and beyond expectations
Client satisfaction is second nature to the person in charge. In this role, you’ll take on difficult issues and seek out opportunities to improve operations. You’ll also be constantly in tune with the team to achieve key performance metrics and meet service level agreements.
In addition, you’ll carry out routine service audits to ensure that the team maintains its overall performance. You’ll also be in charge of creating stock reports, meeting minutes and monthly management reports to the clients.
Strong knowledge of property operations
Solid background in team management
Are you an adept leader with a proven track record in managing a team? Are you capable of effectively rolling out improvement plans? Do you possess superior communications and reporting skills? If these soft skills are your areas of expertise, then we are more than thrilled to have you aboard.
**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we’re headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.

Short Description

Skilled in HK chemical handling & System Knowledge

**Job Overview**:
Soft Services Executive will be a part of onsite facility management team for a reputed client in Gurgaon and will be responsible for overall maintenance of facility.

**Responsibilities**
- Overall responsible for the housekeeping of the entire site.
- Vendor coordination to ensure manpower availability as per contract.
- Implementation of SOPs.
- He/she will assist the Estate Manager in all day-to-day soft services issues
- Co-ordinate with vendors/contractors for outsourced House Keeping activities.
- Responsible for reconciliation of housekeeping chemical/ housekeeping material, stock, and consumption.
- Ensure that housekeeping machines and tools are kept in the operational state.

**Required Skillset**:

- Graduate in Hospitality Management/Hotel Management
- Required Chemical & Machinery Knowledge
- Proficiency in Computers.

**Salary**: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Current Location

**Experience**:

- total work: 1 year (preferred)

Work Location: One location

**Speak with the employer**

**Job Overview**:
Soft Services Executive will be a part of onsite facility management team for a reputed client in Gurgaon and will be responsible for overall maintenance of facility.
- **Responsibilities**:

- Overall responsible for the housekeeping of the entire site.
- Vendor coordination to ensure manpower availability as per contract.
- Implementation of SOPs.
- He/she will assist the Estate Manager in all day-to-day soft services issues
- Co-ordinate with vendors/contractors for outsourced House Keeping activities.
- Responsible for reconciliation of housekeeping chemical/ housekeeping material, stock, and consumption.
- Ensure that housekeeping machines and tools are kept in the operational state.
- **Required Skillset**:

- Graduate in Hospitality Management/Hotel Management
- Required Chemical & Machinery Knowledge
- Proficiency in Computers.

**Salary**: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Leave encashment
- Provident Fund

Ability to commute/relocate:

- Panchkula, Haryana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Housekeeping (required)

**Speak with the employer**

Facilities Executive Soft Services
Job ID

Posted
11-Jul-2025
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Facilities Management
Location(s)
Greater Noida - Uttar Pradesh - India, Noida - Uttar Pradesh - India
**About the Role:**
As a CBRE Facilities Coordinator, you will work with clients, vendors, and contractors to ensure that facility tasks and work orders are complete.
This job is a part of the Facilities Management functional area which focuses on all aspects of the operations of a set of assets, providing support to the Property Managers regarding all repairs and investment plans.
**What You'll Do:**
+ Work with landlords, tenants, and service providers to make sure they implement and recognize all procedures, policies, and reporting formats.
+ Acknowledge all client inquiries and collect work orders.
+ Collect information reports to find out performance and progress status.
+ File work orders, proposals, department files, and other paperwork submitted by vendors.
+ Monitor activities that happen outside the building, such as proper waste disposal and recycling.
+ Follow instructions, short correspondence, and memos and ask clarifying questions.
+ Respond to common inquiries or complaints from clients, co-workers, and supervisors.
+ Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion.
+ Impact through clearly defined duties, methods, and tasks are described in detail.
+ Deliver own output by following defined procedures and processes under close supervision and guidance.
**What You'll Need:**
+ High School Diploma or GED with up to 2 years of job-related experience.
+ Ability to follow basic work routines and standards in the application of work.
+ Communication skills to exchange straightforward information.
+ Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc.
+ Strong organizational skills with an inquisitive mindset.
+ Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.
CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)