7 Software Implementation jobs in India

Job Description

Tango’s system implementation and support follows the process of requirements, design, configure/ build, test and remediate, deploy, and support. The Services and Support teams in the Bangalore office work directly with Tango’s US based teams and with clients across the globe. The role requires candidates to work across the following areas:  

• System design and configuration
• Report design/ development
• Testing
• Data conversion
• Integration design
• Support

Requirements:

• Proficient in Business Intelligence and Data Visualization, with hands-on experience in tools such as Power BI / Tableau / Qlik, capable of translating complex datasets into clear, actionable insights through interactive dashboards and reports
• Ability to communicate effectively with international team members and clients
• Ability to effectively and quickly understand business processes and understand how technology enables those processes 
• Good understanding of SDLC or software implementation lifecycle (applications like SAP, Oracle, or other ERP or web applications)
• Prior system configuration experience based on design specifications is a plus. The role will focus on configuration of a proprietary application based on Oracle’s ADF (Application Development Framework). No prior Oracle or ADF experience necessary.
• Investigates and reproduces issues, provides fixes and workarounds and verifies changes and ensure continued support of the software solution
• Ability to investigate challenging tickets from Client and close the tickets
• Monitor and own all support related metrics including ticket backlog, average time to close, workload distribution, first response time, resolution time and ticket escalations
• Strong understanding of databases like Oracle, SQL Server etc.
• Strong Excel skills
• Strong SQL skills
• Apply appropriate development methodologies (e.g.: agile, waterfall) and best practices (e.g.: mid-development client reviews, embedded QA procedures, unit testing) to ensure successful and timely completion
• Collaborate with other team members (involved in the requirements gathering, testing, roll-out and operations phases) to ensure seamless transitions. Summarize and present results to team members and clients globally
• Understand technical requirements to ensure accurate understanding and implementation
• This role has the potential to grow into gaining extensive knowledge within multiple client areas with the ability to provide consulting and expertise on business processes
• Ability to work within a virtual global team environment and contribute to the overall timely delivery of multiple projects
• Willingness to travel internationally as needed to work with client
• Willingness to work from 3 PM IST to 12 AM IST with appropriate breaks for meals
   

Qualifications

• Bachelor's/Master's degree with specialization in Computer Science, MIS, IT or other computer related disciplines
• 3-6 years of relevant consulting-industry experience working on medium-large scale technology solution delivery engagements
• Experience with working on Jira, Zendesk and similar tools.
• Extensive experience working with system implementation, reporting, back-end database management (e.g.: Oracle, Teradata) and/or ETL interfacing (e.g.: Informatica, SSIS) technologies
• Hands-on experience in Power BI, Tableau, and Qlik

Additional Information

• Need for immediate joining.
• Work from home.

Our client, a leading provider of enterprise software solutions, is seeking an accomplished Senior Project Manager to lead critical client implementation projects. This is a fully remote position, offering the flexibility to work from anywhere. You will be responsible for the end-to-end management of complex software implementation projects, ensuring they are delivered on time, within budget, and to the highest quality standards. This role requires exceptional leadership, organizational, and communication skills, coupled with a deep understanding of project management methodologies and enterprise software lifecycles. Your expertise will be crucial in guiding cross-functional teams and ensuring client satisfaction. Key responsibilities include:

• Planning, executing, and closing enterprise software implementation projects according to scope, schedule, and budget.
• Defining project scope, objectives, and deliverables in collaboration with stakeholders and senior management.
• Developing detailed project plans, including resource allocation, timelines, and risk management strategies.
• Managing project teams, including software developers, consultants, business analysts, and quality assurance personnel.
• Monitoring project progress, identifying potential risks and issues, and implementing corrective actions.
• Facilitating effective communication among project stakeholders, including clients, internal teams, and senior leadership.
• Managing client relationships, expectations, and ensuring a high level of satisfaction throughout the project lifecycle.
• Conducting regular project status meetings and providing clear, concise reports on project performance.
• Ensuring adherence to quality standards and best practices throughout the project.
• Post-project evaluation and lessons learned documentation.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, Business Administration, or a related field; Master's degree preferred.
• Minimum of 7-10 years of experience in project management, with a significant focus on enterprise software implementations (e.g., ERP, CRM, SCM).
• PMP, PRINCE2, or similar project management certification is highly desirable.
• Proven ability to manage multiple complex projects simultaneously from initiation to closure.
• Strong understanding of Agile and Waterfall project management methodologies.
• Experience with project management software (e.g., Jira, Asana, Microsoft Project).
• Excellent leadership, team management, and interpersonal skills.
• Outstanding communication, negotiation, and problem-solving abilities.
• Experience working remotely and managing distributed teams is a strong plus.
• Ability to understand technical aspects of software development and implementation.

This is an excellent opportunity for a seasoned Project Manager to lead impactful projects for a reputable company. Enjoy the benefits of remote work, competitive compensation, and the chance to contribute to significant technological advancements.

Velocity Fin Crime Solutions Suite is currently seeking a Principal Consultant in the financial crime domain to join our growing software implementation team. This is Techno-Functional role, should be experienced in the implementation of Financial Crime and Compliance Management solutions, reporting directly to the Project Engagement Lead. The Consultant will work closely with both Technical and Functional subject matter experts from the Financial Institution, and technical and product team from Alacer.Key Responsibilities:Assist Engagement Project Lead in deploying the Alacer's Financial Crime solutions in a customer environment. This includes coordinating with customer's technical and business functional team to ensure smooth implementation of Alacer's financial crime solution.Act as Product OwnerSupport all phases of deploying the Financial Crime solution at customer sites including initial installation, patches, upgrades, application configuration, user acceptance testing and go-live.Discuss and document configuration of client environment.Adopt and contribute to Financial Crime solutions best practice methodologies for knowledge dissemination throughout the implementation processUnderstanding of system security principles, specifically around user authorization and authentication methods and technologies.Strong customer interaction skills and the ability to assess a client’s IT processes and strategies. In addition, must be able to lead clients through the process of integrating the VFCS's solutions into their operational environment.Mature, self-starting, self-motivating, and capable of making decisions independentlyMust be willing to travel to any location in the world depending on the project needsCreate BRD, FSD, TSD and other related documentsPerform source to target data mapping from external core system, payment systems to product's data modelWork with R& D developers on the ETL for the core system integrationsParticipate in Pre-sales and RFI responsesLead the analytics requirements of a product's road-map offeringResearch data to come up with features and models that help determine customer risk with regards to fraud and money laundering within consumer banking.Define and support analytics technology selections and POCs.Educate and support the development teams in analytics content developmentQualifications:An experienced analyst who has a broad understanding of Financial Crime Management solutions, ie Oracle's FCCM, NICE-Actimize, SAS-AML etc., industry best practices, multiple business processes or technology designs within a product/technology family.More than 3+ years of experience in Financial Crime & Compliance domainAnti-Money Laundering, Fraud, and/or Identity resolution experience within retail banking3+ years’ experience as business analyst or compliance system analyst/consultant3+ Years' experience in NICE-Actimize or FCCM Mantas or Any other AML solutionsGood with database and SQL scriptingOperates independently to provide quality work products to an engagement.Performs varied and complex duties and tasks that need independent judgment, in order to implement Alacer's products and technology to meet customer needs.Applies Alacer's methodology, company procedures, and leading practices. Operates independently to deliver quality product to an engagement.Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements.Effectively consults management (with IT/Compliance) of customer organisations.Undergraduate degree or equivalent experience preferred.Product or technical expertise relevant to practice focus.Ability to communicate effectively.Ability to build rapport with team members and clients.Ability to travel as needed.As part of Alacer's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable)

Velocity Fin Crime Solutions Suite is currently seeking a Principal Consultant in the financial crime domain to join our growing software implementation team. This is Techno-Functional role, should be experienced in the implementation of Financial Crime and Compliance Management solutions, reporting directly to the Project Engagement Lead. The Consultant will work closely with both Technical and Functional subject matter experts from the Financial Institution, and technical and product team from Alacer.Key Responsibilities:Assist Engagement Project Lead in deploying the Alacer's Financial Crime solutions in a customer environment. This includes coordinating with customer's technical and business functional team to ensure smooth implementation of Alacer's financial crime solution.Act as Product OwnerSupport all phases of deploying the Financial Crime solution at customer sites including initial installation, patches, upgrades, application configuration, user acceptance testing and go-live.Discuss and document configuration of client environment.Adopt and contribute to Financial Crime solutions best practice methodologies for knowledge dissemination throughout the implementation processUnderstanding of system security principles, specifically around user authorization and authentication methods and technologies.Strong customer interaction skills and the ability to assess a client’s IT processes and strategies. In addition, must be able to lead clients through the process of integrating the VFCS's solutions into their operational environment.Mature, self-starting, self-motivating, and capable of making decisions independentlyMust be willing to travel to any location in the world depending on the project needsCreate BRD, FSD, TSD and other related documentsPerform source to target data mapping from external core system, payment systems to product's data modelWork with R& D developers on the ETL for the core system integrationsParticipate in Pre-sales and RFI responsesLead the analytics requirements of a product's road-map offeringResearch data to come up with features and models that help determine customer risk with regards to fraud and money laundering within consumer banking.Define and support analytics technology selections and POCs.Educate and support the development teams in analytics content developmentQualifications:An experienced analyst who has a broad understanding of Financial Crime Management solutions, ie Oracle's FCCM, NICE-Actimize, SAS-AML etc., industry best practices, multiple business processes or technology designs within a product/technology family.More than 3+ years of experience in Financial Crime & Compliance domainAnti-Money Laundering, Fraud, and/or Identity resolution experience within retail banking3+ years’ experience as business analyst or compliance system analyst/consultant3+ Years' experience in NICE-Actimize or FCCM Mantas or Any other AML solutionsGood with database and SQL scriptingOperates independently to provide quality work products to an engagement.Performs varied and complex duties and tasks that need independent judgment, in order to implement Alacer's products and technology to meet customer needs.Applies Alacer's methodology, company procedures, and leading practices. Operates independently to deliver quality product to an engagement.Demonstrates expertise to deliver functional and technical solutions on moderately complex customer engagements.Effectively consults management (with IT/Compliance) of customer organisations.Undergraduate degree or equivalent experience preferred.Product or technical expertise relevant to practice focus.Ability to communicate effectively.Ability to build rapport with team members and clients.Ability to travel as needed.As part of Alacer's employment process candidates will be required to successfully complete a pre-employment screening process. This will involve identity and employment verification, professional references, education verification and professional qualifications and memberships (if applicable)

Manager, Software Deployment

Job Locations IN-Pune Requisition ID Job Category Research and Development Travel Requirements None

About the role:

The role is based in the Pune R&D Center, at SAS R&D Pune facility. For this role, you will join the Viya 3.5 team. We are looking for a Software Development Manager to plan and manage the maintaience, quality and security of Viya 3.5 platform. You will be planning, prioritization, and design work and take ownership and responsibility for the release Viya 3.5 platform. Furthermore, you will be joining a friendly team with a broad range of experience, to develop and maintain Viya 3.5 Solutions.

Primary Responsibilities

Your primary responsibility will be to organize, develop, prioritize and assign resources to deliver high quality, testable and scalable software solutions within established timelines, while adhering to R&D best practices and processes.

You will be mentoring associate engineers to ensure the seamless development of Viya 3.5 platform solutions.

Lead development project designs and enforces technical standards to ensure solutions execute correctly across various supported environments.

Manage and leads project scoping and scheduling; tracks progress of individual tasks and alerts executive management and stakeholders of concerns meeting schedules, while following established R&D standards.

Manage product quality standards by ensuring functional, unit and performance testing is comprehensive and thorough; works closely with development and testing teams to verify test plans. Organizes, prioritizes and assigns resources to implement and resolve code changes related to enhancements, redesigns and/or bug fixes.

Provide technical leadership as appropriate for projects and to the team through mentoring, training and managing the activities of the team.

Manage all aspects of the department including teamwork, performance management, feedback, professional growth through collaboration with SAS human resources, SAS education and executive leadership. Ensure all applicable security policies and processes are followed to support the organization’s secure software development goals.

Review business and solution requirements/design documents for accuracy.

Requirement

12+ years’ experience with at least 7 years in software development, quality management, release/deployment/devOps areas along with one year of project lead, supervisory or management experience.

Works with senior management to develop, prioritize, and assign project objectives and responsibilities to individual resources

Mentor, train and manage the daily activities of the team.

Strong interpersonal, verbal and written communication, organizational, and problem-solving skills

Experience with Agile software development methodologies.

Knowledge of software development processes and Quality Standards.

Ability to lead, manage and communicate goals to employees

Understanding and experience with Agile development practices, including daily scrums, iteration planning, retrospectives, and test-driven development.

Ability to develop creative solutions to complex problems and strong decision-making ability

Ability to lead projects and adapt to changing priorities and deadlines

Strong working knowledge of SAS products and their applications

Mandatory Technical Skills

Good exposure to design and development/programming, devOps/deployment, security, quality/testing and security concepts.

Talent Acquisition, Coaching, Development & Succession with proven ability to foster an environment of positive employee engagement and trust.

Proven ability to manage, track, and prioritize escalations and ensure deliver high quality, testable and scalable software solutions within established timelines, while adhering to R&D best practices and processes.

Prior work in a software engineering department in the capacity of an individual contributor i.e. developer, tester, systems engineer

Problem-solving skills, Quick Learner and a can-do attitude.

Attention to detail and accuracy - while maintaining a solid awareness of the ‘big picture’.

Ability to communicate with global peers and management in a clear, straightforward and effective way.

Ability to identify technical gaps/areas for improvement.

Research, analysis, and testing of new technologies

Acting as the primary contact for work streams and escalations

Ability to evaluate complex information, develop clear recommendations, and effectively present findings while seeking feedback.

Proven ability to work collaboratively with colleagues across different teams to achieve shared goals.

Total Years of Relevant experience

12+ years (at least 2 years as a Manager or technical lead role.)

Education Preference

Bachelor’s in computer science or relevant

Equivalent combination of related education, training and experience may be considered in place of the above qualifications.

Software Powered by iCIMS

What we want to accomplish and why we need you?

Haptik is one of the world's largest Conversational AI companies, having reached over 500 + million devices, and processed over 5 billion+ conversations till date. Haptik has been at the forefront of the paradigm shift of interaction from clicks to conversations. We have built a robust set of technology and tools that can enable any kind of conversational application. With a 350+ member strong team, Haptik is truly poised to lead the Conversational AI revolution with some of the best minds in the industry.
We are a full-stack conversational AI company from building products to delivering bots for our clients. We are looking for a front-end engineer who can help us build the next generation of enterprise-grade conversational AI platform.

What will you do every day?

As a Software Engineer you will be helping the team build a plug and play ecosystem of applications from various domains like e-commerce, fintech, telecom,etc. and connect it with the Haptik Platform. With you there will be a group of talented team consisting of Program Managers, Engineering Managers, QA Engineers, UX, and Content Specialists.

Ok, you're sold, but what are we looking for in the perfect candidate?

Have in depth knowledge of database concepts, debugging skills, algorithms and data structures, DB query optimization techniques (via experience or reading), unit testing in Python, CI/CD concepts and backend systems, design principles, good coding practices

Thorough understanding of how to build/improve complex tools already at scale

Work across all teams to understand requirements and implementation of API’s/Solutioning for these tools

High level estimating and scoping/breaking down of tasks

Fully participate in a scrum-based, agile development environment

Have good communication skills

Requirements*

3+ years of experience in software development

Good knowledge of at-least one framework (Django, Django Rest Framework (DRF) preferred)

Must be proficient with one language : Python/PHP

Worked on databases like MySQL, MongoDB, Elasticsearch

Worked on tools like Postman, AWS, Opensource tools

* Requirements is such a strong word. We don’t necessarily expect to find a candidate that has done everything listed, but you should be able to make a credible case that you’ve done most of it and are ready for the challenge of adding some new things to your resume.

Tell me more about Haptik

On a roll: Announced major strategic partnership with Jio. 

Great team: You will be working with great leaders who have been listed in Business World 40 Under 40, Forbes 30 Under 30 and MIT 35 Under 35 Innovators. 

Great culture: The freedom to think and innovate is something that defines the culture of Haptik. Every person is approachable. While we are working hard, it is also important to take breaks to not get too worked up. 

Huge market: Disrupting a massive, growing chatbot market. The global market is projected to attain a valuation of US $0.94 bn by the end of 2024 progressing from US $0.11 bn earned in 2015. 

Great customers: Businesses across industries - Samsung, HDFCLife, Times of India are some that have relied on Haptik's Conversational AI solutions to engage, acquire, service and understand customers. 

Impact: A fun and exciting start-up culture that empowers its people to make a huge impact.