113 Spanish Language jobs in India

Key Responsibilities:

• Strategy & Planning:
• Develop, implement, and refine comprehensive Spanish language content and communication strategies aligned with overall business objectives and target Spanish-speaking markets.
• Identify and analyze market trends, cultural nuances, and linguistic preferences within Spanish-speaking regions to inform strategy and content development.
• Collaborate with cross-functional teams (e.g., Marketing, Sales, Product Development, Customer Service) to integrate Spanish language considerations into all relevant projects and campaigns.
• Content Management & Localization:
• Oversee the end-to-end localization process for all company materials into Spanish, including websites, marketing collateral, product documentation, legal documents, and digital content.
• Ensure all Spanish content is grammatically correct, stylistically appropriate, culturally sensitive, and consistent with brand voice and messaging.
• Manage and maintain Spanish glossaries, style guides, and translation memories (TMs) to ensure linguistic consistency and quality.
• Conduct thorough quality assurance (QA) and linguistic reviews of all Spanish language outputs.
• Team Leadership & Management (if applicable):
• Lead, mentor, and provide guidance to a team of Spanish language specialists, translators, and proofreaders (in-house or freelance).
• Delegate tasks, set performance metrics, and foster a collaborative and high-performing team environment.
• Conduct performance reviews and support professional development for team members.
• Communication & Collaboration:
• Serve as the primary point of contact for all Spanish language-related inquiries and initiatives, both internally and externally.
• Liaise effectively with internal departments to understand their Spanish language needs and provide expert advice and solutions.
• Manage relationships with external Spanish language vendors, agencies, and freelance linguists, including contract negotiation and performance monitoring.
• Represent the company at industry events, conferences, or client meetings in Spanish-speaking markets as needed.
• Business Development & Market Support:
• Support business development efforts in Spanish-speaking markets by providing linguistic and cultural insights.
• Assist in tailoring sales pitches, presentations, and communication for Spanish-speaking clients and prospects.
• Contribute to market research and competitive analysis specific to Spanish-speaking regions.
• Reporting & Analysis:
• Monitor and analyze the performance of Spanish language content and campaigns, providing insights and recommendations for optimization.
• Prepare regular reports on Spanish language activities, project progress, and budget utilization for senior management.
• Training & Best Practices:
• Develop and deliver training sessions on Spanish language best practices, cultural awareness, and communication etiquette for relevant staff.
• Stay updated with the latest trends and technologies in language services, localization, and Spanish-speaking markets.

Qualifications:

• Education: Bachelor's degree in Spanish, Linguistics, Translation, Communications, International Business, or a related field. Master's degree preferred.
• Language Proficiency:
• Native or near-native fluency in Spanish (both written and spoken) is essential.
• High proficiency in English (both written and spoken).
• Experience:
• (X+) years of progressive experience in a language-related role, with a significant focus on Spanish.
• Proven experience in localization, content management, or translation project management.
• Experience leading a team of linguists or managing vendor relationships is highly desirable.
• Demonstrated understanding of diverse Spanish dialects and cultural nuances across Latin America and Spain.
• Technical Skills:
• Proficiency with Translation Memory (TM) tools and Localization Software (e.g., MemoQ, SDL Trados, Smartcat, Phrase).
• Familiarity with Content Management Systems (CMS) and marketing automation platforms.
• Strong command of Microsoft Office Suite (Word, Excel, PowerPoint).
• Soft Skills:
• Exceptional written and verbal communication skills in both Spanish and English.
• Strong leadership, interpersonal, and team management abilities.
• Excellent project management and organizational skills, with the ability to manage multiple tasks and deadlines.
• High level of cultural awareness and sensitivity.
• Strong analytical and problem-solving skills.
• Proactive, self-motivated, and detail-oriented.
• Ability to work independently and as part of a diverse team.

Job Title: Spanish Language Specialist

Department: Operations / Customer Support

Location: Noida, India (Work from Office)

Employment Type: Full-Time

Industry: Business Process Outsourcing (BPO)

About the Company:

iEnergizer is a leading global provider of business process outsourcing solutions. With a commitment to delivering exceptional customer experiences, we serve clients across a wide range of industries, including technology, healthcare, finance, and telecommunications. We are currently expanding our language support operations and are looking for skilled Spanish-speaking professionals to join our Noida office.

Job Summary:

The Spanish Language Specialist will be responsible for handling customer interactions, resolving queries, and delivering a high standard of support in both Spanish and English. The ideal candidate will hold a minimum B2 certification in Spanish and demonstrate fluency in both written and spoken communication.

Key Responsibilities:

• Manage customer interactions via phone, email, or chat in Spanish and English.
• Understand customer issues, provide accurate solutions, and ensure a positive experience.
• Translate documents and communications as needed between Spanish and English.
• Maintain records of interactions and transactions, recording details of inquiries and actions taken.
• Meet individual and team performance metrics related to productivity, quality, and customer satisfaction.
• Collaborate with internal teams to escalate and resolve complex issues.
• Adapt to changing processes and client-specific requirements.

Required Qualifications:

• Minimum academic qualification: 12th Pass. Candidates with higher education (Undergraduate/Graduate) are preferred.
• Spanish language certification at B2 level (DELE, SIELE, or equivalent).
• Fluency in both Spanish and English (spoken and written).
• Basic computer skills and proficiency in MS Office and web-based applications.

Experience:

• Open to both freshers and candidates with relevant experience in customer service, translation, or BPO roles.

Work Schedule:

• Rotational US shifts.
• Rotational weekly offs.
• Five working days per week.

Compensation:

• Monthly salary ranging from 60,000 to 75,000, depending on skills and experience.

Additional Information:

• No cab or meal facilities are provided for this role.
• Candidates must be comfortable working from the office at the Noida location.
• Interviews are conducted through walk-ins only.

Application Process:

Interested candidates should send their updated resume via WhatsApp to the hiring contact listed below or walk in for an interview.

• Completes quality audits in accordance with current campaign guidelines. Uses designated tools to ensuretargets are met and turnaround times are adhered to with defined accuracy standards.
• Provides written and verbal feedback to leaders/operations/clients on quality scores with areas ofopportunities at agent, process and campaign level.
• Provides necessary feedback to operations or clients to ensure critical compliance and behavior issues arereported or escalated, including unethical actions.
• Assist Leaders with improving customer interactions, sharing feedback on calibration calls and provide input forrecommendations.
• Assists with routine and ad hoc requests. Supports projects and initiatives within the department.
• Maintains confidentiality of all reports, files, schedules, databases, and documents; as well as all customer andproprietary information.

• Good oral & written Spanish/English skills
• Exceptional listening and analytical skills, Strong interpersonal communication skills
• Attention to detail. Drive and ability to deliver excellent customer service to both internal and externalcustomers. Ability to work independently & able to exercise strict confidentiality.
• Spanish Language Expert – B2 Level (Minimum)
• Ready to work in US Shifts
• Must possess basic Excel, Logical and Analytical Skills.
• Prior experience of working in Quality.
• Must possess excellent Listening, Reading, Writing & Speaking skills in Spanish and English.
• Quick Learner and ready to join asap.
• Graduate or equivalent with proficiency in MS Office – Outlook, Word, Excel, and PowerPoint
• Be Flexible in working hours which is a must.