11 Stocking Associate jobs in India

Company Overview

7-Eleven is a globally recognized brand that operates a chain of convenience stores. In India, 7-Eleven provides a unique shopping experience by offering a variety of everyday items and services, ensuring convenience and customer satisfaction. With a focus on local customer needs, 7-Eleven India aims to deliver a seamless shopping experience.

Job Overview

As a Store Associate at 7-Eleven India, you will play a vital role in the day-to-day operations of the store. Your contribution will ensure that all customers receive friendly and efficient service, contributing to the overall success and reputation of 7-Eleven in the marketplace.

Qualifications and Skills

• 12th Pass Fresher
• Excellent customer service skills.
• Strong communication and interpersonal abilities.
• Ability to work flexible shifts, including evenings and weekends.
• Well groomed.
• Reliable & honest.
• Multi-tasker.

Roles and Responsibilities

• Manage daily store operations effectively.
• Provide friendly and efficient customer service.
• Accurately handle POS transactions and cash handling tasks.
• Order and stock merchandise in alignment with store requirements.
• Ensure the store is kept clean, performing tasks such as floor cleaning, deep cleaning, toilet cleaning, and maintaining the guest area.
• Comply with all company SOPs and policies to maintain standards.

• Providing exceptional customer service through live chat, email, and phone support for online shoppers.
• Assisting customers with product inquiries, order placement, and tracking information.
• Resolving customer issues and complaints efficiently and professionally.
• Processing online orders accurately and ensuring timely dispatch.
• Maintaining product knowledge and staying updated on current promotions.
• Gathering customer feedback to help improve products and services.
• Collaborating with the e-commerce and operations teams to ensure a smooth customer journey.
• Managing customer returns and exchanges according to company policy.
• Contributing to a positive and supportive remote team environment.
• Identifying opportunities to upsell or cross-sell products based on customer needs.
• Ensuring all customer interactions adhere to company service standards.

• High school diploma or equivalent.
• Previous experience in customer service, retail, or a related field is preferred.
• Excellent communication and interpersonal skills, with a friendly and helpful demeanor.
• Strong problem-solving abilities and the capacity to handle difficult customer situations with patience.
• Proficiency in using computers and online communication tools.
• Ability to work independently and manage time effectively in a remote setting.
• A proactive attitude and a strong commitment to customer satisfaction.
• Basic understanding of e-commerce operations is a plus.
• Experience within the **Mysuru, Karnataka, IN** retail landscape is advantageous but not essential due to the remote nature of the role.

Orion Mall, Rajajinagar

Phoenix Mall of Asia, Yelahanka

Nexus Mall, Koramangala

• Greet customers warmly and assist them in locating products and making purchasing decisions.
• Provide detailed product information, including features, benefits, and pricing.
• Achieve individual and team sales targets through proactive selling techniques.
• Process customer transactions accurately and efficiently using the point-of-sale (POS) system.
• Maintain the visual merchandising standards of the store, ensuring products are attractively displayed.
• Restock shelves and ensure inventory levels are adequate and organized.
• Handle customer inquiries, complaints, and returns in a professional and courteous manner.
• Build and maintain strong customer relationships to encourage repeat business.
• Stay up-to-date on product knowledge, current promotions, and store policies.
• Contribute to a positive and collaborative team environment.

• High school diploma or equivalent.
• Previous experience in a retail sales or customer service role is preferred.
• Excellent interpersonal and communication skills.
• A friendly, outgoing, and approachable personality.
• Strong sales aptitude and a desire to meet customer needs.
• Ability to work flexible hours, including weekends and holidays.
• Basic mathematical skills for handling transactions.
• Physical stamina to stand for extended periods and lift moderate weight.
• Demonstrated ability to work effectively as part of a team.
• A passion for fashion, home goods, or other product categories relevant to the department store.

Locations: Delhi & Gurgaon, Haryana

Company: Snooplay India Pvt. Ltd.

Positions: Multiple (04)

As we expand our operational footprint, we’re looking for driven, hands-on Operations Associates to join our Dark Store Operations team in Delhi and Gurgaon.

Role Overview:

You’ll be at the heart of our on-ground operations—ensuring smooth order processing, dispatch, inventory management, and rider coordination. This is a high-energy role that requires ownership, adaptability, and a problem-solving mindset.

Key Responsibilities:

• Manage day-to-day Dark Store operations: receiving, sorting, picking, packing, and dispatching orders.
• Coordinate with Dark Store riders and delivery partners to ensure timely pickups and deliveries.
• Maintain accurate inventory records and perform regular stock checks.
• Ensure all orders meet dispatch SLAs, quality, and packaging standards.
• Collaborate with logistics, procurement, and customer service teams for smooth order fulfillment.
• Identify operational bottlenecks and suggest process improvements.
• Maintain operational hygiene, safety, and compliance.
• Take ownership of assigned zones or tasks with end-to-end accountability.
• Be flexible with shift timings, including weekends or rotational shifts.

Requirements:

• Bachelor’s degree (preferably in Supply Chain, Operations, or Business Management).
• 1–3 years’ experience in Dark Store, warehouse, last-mile, or e-commerce operations.
• Proficiency in Excel/Google Sheets and digital dashboards.
• Strong coordination, communication, and organizational skills.
• Proactive, ownership-driven attitude.
• Ability to adapt quickly to changing operational demands and shifts.

What We Offer:

• Opportunity to build and scale Dark Store operations from the ground up.
• Exposure to end-to-end operations, from warehousing to last-mile fulfillment.
• Learning and growth opportunities within a young, energetic team.

How to Apply:

If you’re excited to be part of a growing brand redefining play in India, share your CV with us at