733 Store Assistant jobs in India

• Manage and update product listings on the e-commerce platform, including descriptions, images, and pricing.
• Respond to customer inquiries via email, chat, and social media platforms in a timely and professional manner.
• Process online orders, verify details, and coordinate with fulfillment teams or drop shippers.
• Handle customer returns, exchanges, and refund requests according to company policy.
• Monitor online store performance and identify areas for improvement.
• Assist in creating engaging product descriptions and promotional content.
• Maintain accurate inventory records and alert management to low stock levels.
• Gather customer feedback and report insights to the marketing and sales teams.
• Troubleshoot and resolve minor website issues or customer-related technical problems.
• Ensure compliance with all e-commerce policies and procedures.
• Collaborate with the marketing team on online campaigns and promotions.
• Provide excellent customer service to build customer loyalty and satisfaction.

• High school diploma or equivalent; some college education or retail experience preferred.
• Proven experience in customer service or e-commerce operations.
• Familiarity with online retail platforms (e.g., Shopify, WooCommerce) is a plus.
• Excellent written and verbal communication skills.
• Strong organizational skills and attention to detail.
• Ability to multitask and prioritize effectively in a remote work environment.
• Proficiency in using computers and online communication tools.
• A dedicated home office setup with a stable internet connection is essential.
• Self-motivated and able to work independently with minimal supervision.
• A positive attitude and a genuine desire to help customers.

About Le Creuset

At Le Creuset, every dish begins with a story - and every story begins with people.

Since 1925, we’ve brought generations together around the table, transforming everyday meals into cherished memories. Our legacy is built on colour, craft, and a deep passion for innovation - shaped as much by our iconic products as by the people who bring them to life. We’re not just creating cookware; we’re creating moments that last a lifetime. If you’re inspired by heritage, driven by creativity, and ready to shape the future of the kitchen, we’d love to welcome you into our story.

The Recipe for Success:

We are looking for a passionate and results-driven Assistant Store Manager to support the operations of the Le Creuset store. You will work closely with the Store Manager to ensure smooth day-to-day operations, deliver exceptional customer experiences & drive sales performance.

What’s on your Daily Menu?

• Support the Store Manager in leading and motivating the team to achieve sales targets.
• Oversee day-to-day store operations, including inventory management, cash handling, and visual merchandising.
• Deliver exceptional customer service and uphold the brand experience.
• Monitor KPIs and contribute to business growth.
• Maintain strong product knowledge and inspire customers.
• Manage staff scheduling, attendance, and performance evaluations.
• Ensure compliance with company policies, safety standards, and operational procedures.
• Coordinate with warehouse and logistics teams to ensure smooth stock flow and replenishment.
• Ensure store displays are updated in line with seasonal changes, promotions, and new launches.
• Collaborate with marketing, finance, and operations teams to support business goals and store initiatives.

The Perfect Blend: Your ingredients for Success

Experience:

• A minimum of 2-3 years of experience in a luxury retail environment.
• Experience working with premium fashion/home wares products preferable.

Education/Qualifications:

• Bachelor’s degree.

Skills and Knowledge:

• Strong communication and upselling skills.
• Microsoft Word, Outlook and Excel skills to intermediate level.

Why Join Our Table?

At Le Creuset, you will find your seat at our table, which is a colorful as our cookware and rich in history. Our table is grounded in our values: Passion, Integrity, Excellence, Innovation and Teamwork. Every talent will add flavor. Every idea brings color. And every day is a chance to create something that lasts. With the passion you bring, you become part of a timeless legacy, one that brings people together around food, stories, and meaningful shared moments.

Diversity & Inclusion Statement

We welcome applications from all qualified candidates, regardless of gender, age, disability, sexual orientation, religion or belief, marital or civil partnership status, race, ethnic or national origin. We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to reach their full potential.

Ready to Stir Things Up?

Apply now and help us create exceptional experiences, one customer at a time.

Key Responsibilities:

Sales & Business Development

• Achieve monthly and quarterly sales targets as per brand goals.
• Identify opportunities to drive sales through client acquisition, upselling, and cross-selling.
• Track KPIs including conversion rate, ATV (average transaction value), and UPT (units per transaction).
• Support Store Manager in analyzing sales reports and strategizing action plans for improvement.

Client Experience & Relationship Management

• Deliver a world-class client experience aligned with luxury retail standards.
• Build and maintain long-term relationships with high-value and repeat clients.
• Manage clienteling activities — follow-ups, appointments, and personalized recommendations.
• Handle client escalations with professionalism and poise.

Team Management

• Motivate, coach, and support the sales team to achieve individual and store targets.
• Assist in training staff on brand storytelling, product knowledge, and service excellence.
• Ensure discipline, grooming, and adherence to brand protocols within the team.

Store Operations

• Oversee daily store operations including opening, closing, inventory, and visual merchandising.
• Maintain high standards of store hygiene, display, and ambience in line with brand guidelines.
• Coordinate with HO teams for stock replenishment, VM updates, and operational requirements.
• Ensure compliance with SOPs and company policies.

Visual Merchandising & Brand Presentation

• Work closely with the VM team to ensure displays reflect brand aesthetics.
• Ensure timely implementation of new collections, campaigns, and in-store experiences.

Reporting & Coordination

• Prepare and share daily/weekly MIS and performance reports.
• Collaborate with marketing, logistics, and CRM teams for seamless operations.

The ideal candidate will be responsible for sales performance, customer satisfaction, and staff training and development. You will work to foster client loyalty and expand our brand presence. The ideal candidate will spearhead these efforts with a customer-centric attitude.

Responsibilities

• Set and execute sales performance goals to increase profitability
• Hire, train, and assess store employee's productivity and performance
• Maintain orderly, presentable appearance of the store
• Oversee stock and store operations

Qualifications

• Graduation and above
• 4+ years' store management experience
• Customer centric with a positive attitude

• Assist the Store Manager in all aspects of store operations, including opening and closing procedures.
• Supervise, train, and motivate retail associates to deliver excellent customer service and meet sales targets.
• Manage inventory levels, including stock control, receiving, and merchandising to optimize product presentation.
• Ensure the store is visually appealing, clean, and well-organized at all times.
• Handle customer inquiries, complaints, and returns with professionalism and efficiency.
• Process transactions accurately using the Point of Sale (POS) system.
• Assist in implementing sales strategies and promotional activities to drive revenue.
• Monitor store performance metrics and contribute to action plans for improvement.
• Ensure compliance with company policies, procedures, and safety standards.
• Support the recruitment and onboarding process for new store staff.
• Conduct regular staff training on product knowledge, sales techniques, and customer service standards.
• Assist in managing store budgets and controlling operational expenses.
• Foster a positive and collaborative team environment.
• Contribute to loss prevention efforts and maintain store security.
• Step in to manage the store in the absence of the Store Manager.

• High school diploma or equivalent; a degree in Business Administration or a related field is a plus.
• Minimum of 3-5 years of experience in retail operations, with at least 1-2 years in a supervisory or leadership role.
• Proven ability to drive sales and provide exceptional customer service.
• Strong understanding of retail merchandising, inventory management, and loss prevention.
• Excellent leadership, communication, and interpersonal skills.
• Proficiency in POS systems and basic computer applications.
• Ability to work flexible hours, including evenings, weekends, and holidays.
• Strong organizational and problem-solving skills.
• A proactive and results-oriented approach to work.
• Passion for the retail industry and a customer-centric mindset.
• Ability to stand for extended periods and lift merchandise as needed.