29,441 Strategic Account Development jobs in India
Strategic Account Development Manager
Posted today
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Chief Relationship Officer Job Description
We are seeking a skilled professional to drive customer relationships and sales across India. This role is ideal for someone with a passion for the veterinary healthcare space and a proven track record of success in customer relationship management.
- Building strong customer relationships
- Driving sales growth through effective communication and relationship-building skills
- Working effectively in a fast-paced environment
The successful candidate will have strong analytical and problem-solving skills, excellent communication and interpersonal skills, and a willingness to travel and engage with clients.
This role offers a unique opportunity to make a significant impact on our business by developing and maintaining strong relationships with key customers. If you are a motivated and experienced professional with a passion for building strong relationships, we encourage you to apply.
- Motivated and experienced professional
- Passion for the veterinary healthcare space
- Proven track record of success in customer relationship management
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills
Our ideal candidate will be able to work effectively in a fast-paced environment, possess excellent communication and interpersonal skills, and be willing to travel and engage with clients. If this sounds like you, please submit your application today.
- Opportunity to make a significant impact on our business
- Chance to develop and maintain strong relationships with key customers
Thank you for considering this exciting opportunity. We look forward to hearing from you soon.
Client Relations Executive with Strategic Account Development
Posted today
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Job Description
Client Relationship Manager
We're seeking an individual to connect with our like-minded team. You'll enjoy autonomy to help clients improve their digital infrastructure speed and effectiveness.
This role offers a formalized career path developed by executive leadership, allowing Client Relations Executives to pursue specific subject matter expertise areas such as strategic account development, benchmarking, client renewal efforts, marketing, etc.
This role is critical to ISG's business and we seek candidates with exceptional client facing and time management skills.
The candidate will be responsible for monitoring and tracking client progress; conducting onboarding sessions, enabling client renewals of subscription advisory services; communicating with internal and external stakeholders, and general support of the sales team on related opportunities/questions/issues.
Roles and Responsibilities:
- Manage interaction with existing clients (IT, BPO and Network service providers)
- Liaison between provider and Advisory community
- Identify proper usage of momentum services by scheduling advisor briefings and workshops for clients aligned to client objectives
- Consultatively work with clients to ensure they see value out of their relationship with us; conduct on-boarding calls and regular cadence calls
- Drive and manage monthly/quarterly targets of usage of services per client assigned
- Provide an overview on Tools, services and offerings purchased and track their usage regularly.
- Identify concerns of the client, if any. Compile suggestions to improve our products and manage the feedback process.
- Track and update client activity on a proprietary CRM Tool and create reports on a monthly/quarterly basis.
Requirements:
- A minimum of 3-4 years' experience in Client relationship and account management, marketing, and sales support function.
- Time management skills - The ability to juggle multiple projects with aggressive deadlines
- Stakeholder Management - The ability to proactively troubleshoot client issues and work the client to resolve their issues in a satisfactory manner.
- Consultative - The ability to understand the importance of reporting to client measurement programs and to be able to discuss these concepts with clients.
- Adaptive and Collaborative - The ability to work a flexible schedule, collaborating with global regions.
- Cross Functional Teamwork - Exceptional cross-group collaboration skills with proven track record of breaking down silos and working with others to maximize impact.
- Communication - Excellent written and verbal communication is a must, previous experience in working directly with global clients will be helpful.
- Fluent in German language.
Education level:
- Bachelor's Degree with a diploma in Marketing/Operations.
Key Account Management
Posted today
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About client:
One of the leading Beverage Manufacturing company.
Experience:
Minimum 3-6 Years Experience.
Qualification:
MBA Must.
Key Responsibilities:
1.Account Management & Business Development
- Manage and nurture relationships with key institutional clients across PAN India, ensuring high customer satisfaction.
- Develop new business opportunities by identifying potential institutional clients (hotels, hospitals, corporates, educational institutions).
- Conduct negotiations for contracts, pricing, and service level agreements (SLAs) with institutional buyers.
- Drive business growth by introducing new product lines and ensuring existing product penetration in accounts.
2.Sales Strategy & Execution
- Create and implement tailored sales strategies for the institutional channel, aligned with overall business objectives.
- Achieve monthly, quarterly, and annual sales targets for institutional accounts.
- Track and monitor key sales metrics such as sales volume, revenue, and profitability to ensure targets are met.
- Collaborate with internal teams (marketing, supply chain, finance) to ensure smooth order processing, timely delivery, and alignment on promotional strategies.
3.Customer Relationship Management
- Build and maintain strong relationships with key decision-makers within institutional accounts.
- Conduct regular meetings and reviews with clients to address issues, evaluate performance, and identify future growth opportunities.
- Ensure products receive prominent shelf placement and are well represented within client locations.
4.Promotions, Merchandising & Brand Visibility
- Develop and execute in-store and on-premises visibility plans, ensuring effective placement of products in client locations.
- Work with marketing teams to develop promotional strategies and customized offers for key accounts.
- Ensure institutional partners are equipped with the necessary marketing materials, promotions, and merchandising to drive product awareness.
5.Market Insights & Reporting
- Provide regular updates and reports to senior management on sales performance, client feedback, and market dynamics.
- Analyse market trends, competitor activities, and consumer behaviour to recommend adjustments in strategy.
- Maintain a detailed database of all institutional clients, including business activities, commercial details, and client profiles.
AVP - Key Account Management
Posted 1 day ago
Job Viewed
Job Description
Role Overview:
The ideal candidate will be a strategic thinker and a proactive relationship builder, responsible for delivering excellence in client servicing, driving revenue through upselling and cross-selling, and owning the P&L for assigned key accounts.
Key Responsibilities:
Client Relationship Management
- Act as the single point of contact for large enterprise clients, ensuring exceptional client satisfaction and relationship depth.
- Regularly engage in face-to-face meetings with CXO-level executives to understand client business needs and strategic goals.
- Build long-term, trusted partnerships and drive client retention and loyalty.
Revenue Generation & P&L Ownership
- Drive revenue growth through strategic upselling and cross-selling of products and services.
- Own and manage the P&L for each assigned client, ensuring profitable engagement and client satisfaction.
- Identify new business opportunities within existing accounts and develop strategies to maximize wallet share.
Account Strategy & Execution
- Create and execute account plans focused on client growth, engagement, and service delivery.
- Collaborate with internal stakeholders (product, marketing, finance, operations, and tech) to ensure timely and effective service delivery.
- Monitor client KPIs, satisfaction scores, and usage patterns to proactively address concerns and create value-driven solutions.
Internal & External Stakeholder Management
- Work closely with cross-functional teams to deliver on client expectations, project timelines, and innovation requests.
- Lead internal business reviews and external quarterly/annual review meetings with clients.
- Address escalations with prompt resolution and ensure high client satisfaction scores.
Reporting & Insights
- Provide detailed reporting on client performance, revenue growth, and key metrics to senior leadership.
- Deliver insights based on data analytics and client feedback to shape future engagement strategies.
Key Skills & Experience:
- Proven track record in enterprise client servicing, key account management, or customer success.
- Strong experience in CXO-level engagement and handling face-to-face meetings confidently.
- Strategic thinker with strong commercial acumen and experience in P&L management.
- Ability to drive upsell/cross-sell revenue in complex enterprise environments.
- Excellent communication, negotiation, and stakeholder management skills.
- Highly organized with strong project and relationship management capabilities.
- Experience in working with cross-functional internal teams (product, tech, finance, legal).
- Domain knowledge in fintech/Payment, SaaS, gifting, loyalty, or enterprise services (preferred).
Qualifications:
- MBA or equivalent post-graduate degree in Business, Marketing, or related field.
- Bachelor’s degree in business, management, or related discipline.
About - Vouchagram India Private Limited (brand name - GyFTR)
Vouchagram is a fintech solutions provider in the digital rewards and branded currencies space. Across its 13-year run, VG has redefined loyalty rewards across consumer, channel, retail, petrol, banking, and BFSI space.
We are one of the largest networks of rewards with 250 + partner brand associations, 300 + clients, and servicing the top 14 banks in the country, driving rewards disbursements worth INRF 4000 Crores annually. A Digital Voucher gets sent from VG’s proprietary technology every 2 seconds! With our edge in white-label rewards solutions and APIs, we aspire to change the way alternate digital currencies like e-vouchers and loyalty points etc, are consumed by our customers. VG ecosystem connects the brand partners, clients, customers, and VG concierge services in real-time to provide instant reward deliveries following our mantra that reward delayed as an experience is reward denied. As a young organisation, we still thrive in a start-up culture where work and after-work life are equally valued and enjoyed. Our employee surveys rate us as one of the most jovial and fun places to work, which motivates employees to look forward to coming to work and delivering their best!
AVP - Key Account Management
Posted today
Job Viewed
Job Description
The ideal candidate will be a strategic thinker and a proactive relationship builder, responsible for delivering excellence in client servicing, driving revenue through upselling and cross-selling, and owning the P&L for assigned key accounts.
Key Responsibilities:
Client Relationship Management
Act as the single point of contact for large enterprise clients, ensuring exceptional client satisfaction and relationship depth.
Regularly engage in face-to-face meetings with CXO-level executives to understand client business needs and strategic goals.
Build long-term, trusted partnerships and drive client retention and loyalty.
Revenue Generation & P&L Ownership
Drive revenue growth through strategic upselling and cross-selling of products and services.
Own and manage the P&L for each assigned client, ensuring profitable engagement and client satisfaction.
Identify new business opportunities within existing accounts and develop strategies to maximize wallet share.
Account Strategy & Execution
Create and execute account plans focused on client growth, engagement, and service delivery.
Collaborate with internal stakeholders (product, marketing, finance, operations, and tech) to ensure timely and effective service delivery.
Monitor client KPIs, satisfaction scores, and usage patterns to proactively address concerns and create value-driven solutions.
Internal & External Stakeholder Management
Work closely with cross-functional teams to deliver on client expectations, project timelines, and innovation requests.
Lead internal business reviews and external quarterly/annual review meetings with clients.
Address escalations with prompt resolution and ensure high client satisfaction scores.
Reporting & Insights
Provide detailed reporting on client performance, revenue growth, and key metrics to senior leadership.
Deliver insights based on data analytics and client feedback to shape future engagement strategies.
Key Skills & Experience:
Proven track record in enterprise client servicing, key account management, or customer success.
Strong experience in CXO-level engagement and handling face-to-face meetings confidently.
Strategic thinker with strong commercial acumen and experience in P&L management.
Ability to drive upsell/cross-sell revenue in complex enterprise environments.
Excellent communication, negotiation, and stakeholder management skills.
Highly organized with strong project and relationship management capabilities.
Experience in working with cross-functional internal teams (product, tech, finance, legal).
Domain knowledge in fintech/Payment, SaaS, gifting, loyalty, or enterprise services (preferred).
Qualifications:
MBA or equivalent post-graduate degree in Business, Marketing, or related field.
Bachelor’s degree in business, management, or related discipline.
About - Vouchagram India Private Limited (brand name - GyFTR)
Vouchagram is a fintech solutions provider in the digital rewards and branded currencies space. Across its 13-year run, VG has redefined loyalty rewards across consumer, channel, retail, petrol, banking, and BFSI space.
We are one of the largest networks of rewards with 250 + partner brand associations, 300 + clients, and servicing the top 14 banks in the country, driving rewards disbursements worth INRF 4000 Crores annually. A Digital Voucher gets sent from VG’s proprietary technology every 2 seconds! With our edge in white-label rewards solutions and APIs, we aspire to change the way alternate digital currencies like e-vouchers and loyalty points etc, are consumed by our customers. VG ecosystem connects the brand partners, clients, customers, and VG concierge services in real-time to provide instant reward deliveries following our mantra that reward delayed as an experience is reward denied. As a young organisation, we still thrive in a start-up culture where work and after-work life are equally valued and enjoyed. Our employee surveys rate us as one of the most jovial and fun places to work, which motivates employees to look forward to coming to work and delivering their best!
AVP - Key Account Management
Posted today
Job Viewed
Job Description
Role Overview:
The ideal candidate will be a strategic thinker and a proactive relationship builder, responsible for delivering excellence in client servicing, driving revenue through upselling and cross-selling, and owning the P&L for assigned key accounts.
Key Responsibilities:
Client Relationship Management
- Act as the single point of contact for large enterprise clients, ensuring exceptional client satisfaction and relationship depth.
- Regularly engage in face-to-face meetings with CXO-level executives to understand client business needs and strategic goals.
- Build long-term, trusted partnerships and drive client retention and loyalty.
Revenue Generation & P&L Ownership
- Drive revenue growth through strategic upselling and cross-selling of products and services.
- Own and manage the P&L for each assigned client, ensuring profitable engagement and client satisfaction.
- Identify new business opportunities within existing accounts and develop strategies to maximize wallet share.
Account Strategy & Execution
- Create and execute account plans focused on client growth, engagement, and service delivery.
- Collaborate with internal stakeholders (product, marketing, finance, operations, and tech) to ensure timely and effective service delivery.
- Monitor client KPIs, satisfaction scores, and usage patterns to proactively address concerns and create value-driven solutions.
Internal & External Stakeholder Management
- Work closely with cross-functional teams to deliver on client expectations, project timelines, and innovation requests.
- Lead internal business reviews and external quarterly/annual review meetings with clients.
- Address escalations with prompt resolution and ensure high client satisfaction scores.
Reporting & Insights
- Provide detailed reporting on client performance, revenue growth, and key metrics to senior leadership.
- Deliver insights based on data analytics and client feedback to shape future engagement strategies.
Key Skills & Experience:
- Proven track record in enterprise client servicing, key account management, or customer success.
- Strong experience in CXO-level engagement and handling face-to-face meetings confidently.
- Strategic thinker with strong commercial acumen and experience in P&L management.
- Ability to drive upsell/cross-sell revenue in complex enterprise environments.
- Excellent communication, negotiation, and stakeholder management skills.
- Highly organized with strong project and relationship management capabilities.
- Experience in working with cross-functional internal teams (product, tech, finance, legal).
- Domain knowledge in fintech/Payment, SaaS, gifting, loyalty, or enterprise services (preferred).
Qualifications:
- MBA or equivalent post-graduate degree in Business, Marketing, or related field.
- Bachelor’s degree in business, management, or related discipline.
About - Vouchagram India Private Limited (brand name - GyFTR)
Vouchagram is a fintech solutions provider in the digital rewards and branded currencies space. Across its 13-year run, VG has redefined loyalty rewards across consumer, channel, retail, petrol, banking, and BFSI space.
We are one of the largest networks of rewards with 250 + partner brand associations, 300 + clients, and servicing the top 14 banks in the country, driving rewards disbursements worth INRF 4000 Crores annually. A Digital Voucher gets sent from VG’s proprietary technology every 2 seconds! With our edge in white-label rewards solutions and APIs, we aspire to change the way alternate digital currencies like e-vouchers and loyalty points etc, are consumed by our customers. VG ecosystem connects the brand partners, clients, customers, and VG concierge services in real-time to provide instant reward deliveries following our mantra that reward delayed as an experience is reward denied. As a young organisation, we still thrive in a start-up culture where work and after-work life are equally valued and enjoyed. Our employee surveys rate us as one of the most jovial and fun places to work, which motivates employees to look forward to coming to work and delivering their best!
AVP - Key Account Management
Posted today
Job Viewed
Job Description
Role Overview:
The ideal candidate will be a strategic thinker and a proactive relationship builder, responsible for delivering excellence in client servicing, driving revenue through upselling and cross-selling, and owning the P&L for assigned key accounts.
Key Responsibilities:
Client Relationship Management
- Act as the single point of contact for large enterprise clients, ensuring exceptional client satisfaction and relationship depth.
- Regularly engage in face-to-face meetings with CXO-level executives to understand client business needs and strategic goals.
- Build long-term, trusted partnerships and drive client retention and loyalty.
Revenue Generation & P&L Ownership
- Drive revenue growth through strategic upselling and cross-selling of products and services.
- Own and manage the P&L for each assigned client, ensuring profitable engagement and client satisfaction.
- Identify new business opportunities within existing accounts and develop strategies to maximize wallet share.
Account Strategy & Execution
- Create and execute account plans focused on client growth, engagement, and service delivery.
- Collaborate with internal stakeholders (product, marketing, finance, operations, and tech) to ensure timely and effective service delivery.
- Monitor client KPIs, satisfaction scores, and usage patterns to proactively address concerns and create value-driven solutions.
Internal & External Stakeholder Management
- Work closely with cross-functional teams to deliver on client expectations, project timelines, and innovation requests.
- Lead internal business reviews and external quarterly/annual review meetings with clients.
- Address escalations with prompt resolution and ensure high client satisfaction scores.
Reporting & Insights
- Provide detailed reporting on client performance, revenue growth, and key metrics to senior leadership.
- Deliver insights based on data analytics and client feedback to shape future engagement strategies.
Key Skills & Experience:
- Proven track record in enterprise client servicing, key account management, or customer success.
- Strong experience in CXO-level engagement and handling face-to-face meetings confidently.
- Strategic thinker with strong commercial acumen and experience in P&L management.
- Ability to drive upsell/cross-sell revenue in complex enterprise environments.
- Excellent communication, negotiation, and stakeholder management skills.
- Highly organized with strong project and relationship management capabilities.
- Experience in working with cross-functional internal teams (product, tech, finance, legal).
- Domain knowledge in fintech/Payment, SaaS, gifting, loyalty, or enterprise services (preferred).
Qualifications:
- MBA or equivalent post-graduate degree in Business, Marketing, or related field.
- Bachelor’s degree in business, management, or related discipline.
About - Vouchagram India Private Limited (brand name - GyFTR)
Vouchagram is a fintech solutions provider in the digital rewards and branded currencies space. Across its 13-year run, VG has redefined loyalty rewards across consumer, channel, retail, petrol, banking, and BFSI space.
We are one of the largest networks of rewards with 250 + partner brand associations, 300 + clients, and servicing the top 14 banks in the country, driving rewards disbursements worth INRF 4000 Crores annually. A Digital Voucher gets sent from VG’s proprietary technology every 2 seconds! With our edge in white-label rewards solutions and APIs, we aspire to change the way alternate digital currencies like e-vouchers and loyalty points etc, are consumed by our customers. VG ecosystem connects the brand partners, clients, customers, and VG concierge services in real-time to provide instant reward deliveries following our mantra that reward delayed as an experience is reward denied. As a young organisation, we still thrive in a start-up culture where work and after-work life are equally valued and enjoyed. Our employee surveys rate us as one of the most jovial and fun places to work, which motivates employees to look forward to coming to work and delivering their best!
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Avp - key account management
Posted 5 days ago
Job Viewed
Job Description
The ideal candidate will be a strategic thinker and a proactive relationship builder, responsible for delivering excellence in client servicing, driving revenue through upselling and cross-selling, and owning the P&L for assigned key accounts.
Key Responsibilities:
Client Relationship Management
Act as the single point of contact for large enterprise clients, ensuring exceptional client satisfaction and relationship depth.
Regularly engage in face-to-face meetings with CXO-level executives to understand client business needs and strategic goals.
Build long-term, trusted partnerships and drive client retention and loyalty.
Revenue Generation & P&L Ownership
Drive revenue growth through strategic upselling and cross-selling of products and services.
Own and manage the P&L for each assigned client, ensuring profitable engagement and client satisfaction.
Identify new business opportunities within existing accounts and develop strategies to maximize wallet share.
Account Strategy & Execution
Create and execute account plans focused on client growth, engagement, and service delivery.
Collaborate with internal stakeholders (product, marketing, finance, operations, and tech) to ensure timely and effective service delivery.
Monitor client KPIs, satisfaction scores, and usage patterns to proactively address concerns and create value-driven solutions.
Internal & External Stakeholder Management
Work closely with cross-functional teams to deliver on client expectations, project timelines, and innovation requests.
Lead internal business reviews and external quarterly/annual review meetings with clients.
Address escalations with prompt resolution and ensure high client satisfaction scores.
Reporting & Insights
Provide detailed reporting on client performance, revenue growth, and key metrics to senior leadership.
Deliver insights based on data analytics and client feedback to shape future engagement strategies.
Key Skills & Experience:
Proven track record in enterprise client servicing, key account management, or customer success.
Strong experience in CXO-level engagement and handling face-to-face meetings confidently.
Strategic thinker with strong commercial acumen and experience in P&L management.
Ability to drive upsell/cross-sell revenue in complex enterprise environments.
Excellent communication, negotiation, and stakeholder management skills.
Highly organized with strong project and relationship management capabilities.
Experience in working with cross-functional internal teams (product, tech, finance, legal).
Domain knowledge in fintech/Payment, Saa S, gifting, loyalty, or enterprise services (preferred).
Qualifications:
MBA or equivalent post-graduate degree in Business, Marketing, or related field.
Bachelor’s degree in business, management, or related discipline.
About - Vouchagram India Private Limited (brand name - Gy FTR)
Vouchagram is a fintech solutions provider in the digital rewards and branded currencies space. Across its 13-year run, VG has redefined loyalty rewards across consumer, channel, retail, petrol, banking, and BFSI space.
We are one of the largest networks of rewards with 250 + partner brand associations, 300 + clients, and servicing the top 14 banks in the country, driving rewards disbursements worth INRF 4000 Crores annually. A Digital Voucher gets sent from VG’s proprietary technology every 2 seconds! With our edge in white-label rewards solutions and APIs, we aspire to change the way alternate digital currencies like e-vouchers and loyalty points etc, are consumed by our customers. VG ecosystem connects the brand partners, clients, customers, and VG concierge services in real-time to provide instant reward deliveries following our mantra that reward delayed as an experience is reward denied. As a young organisation, we still thrive in a start-up culture where work and after-work life are equally valued and enjoyed. Our employee surveys rate us as one of the most jovial and fun places to work, which motivates employees to look forward to coming to work and delivering their best!
AVP - Key Account Management
Posted today
Job Viewed
Job Description
Key Responsibilities: Client Relationship Management Act as the single point of contact for large enterprise clients, ensuring exceptional client satisfaction and relationship depth. Regularly engage in face-to-face meetings with CXO-level executives to understand client business needs and strategic goals. Build long-term, trusted partnerships and drive client retention and loyalty. Revenue Generation & P&L Ownership Drive revenue growth through strategic upselling and cross-selling of products and services. Own and manage the P&L for each assigned client, ensuring profitable engagement and client satisfaction. Identify new business opportunities within existing accounts and develop strategies to maximize wallet share. Account Strategy & Execution Create and execute account plans focused on client growth, engagement, and service delivery. Collaborate with internal stakeholders (product, marketing, finance, operations, and tech) to ensure timely and effective service delivery. Monitor client KPIs, satisfaction scores, and usage patterns to proactively address concerns and create value-driven solutions. Internal & External Stakeholder Management Work closely with cross-functional teams to deliver on client expectations, project timelines, and innovation requests. Lead internal business reviews and external quarterly/annual review meetings with clients. Address escalations with prompt resolution and ensure high client satisfaction scores. Reporting & Insights Provide detailed reporting on client performance, revenue growth, and key metrics to senior leadership. Deliver insights based on data analytics and client feedback to shape future engagement strategies. Key Skills & Experience: Proven track record in enterprise client servicing, key account management, or customer success. Strong experience in CXO-level engagement and handling face-to-face meetings confidently. Strategic thinker with strong commercial acumen and experience in P&L management. Ability to drive upsell/cross-sell revenue in complex enterprise environments. Excellent communication, negotiation, and stakeholder management skills. Highly organized with strong project and relationship management capabilities. Experience in working with cross-functional internal teams (product, tech, finance, legal). Domain knowledge in fintech/Payment, SaaS, gifting, loyalty, or enterprise services (preferred). Qualifications: MBA or equivalent post-graduate degree in Business, Marketing, or related field. Bachelor’s degree in business, management, or related discipline.
About - Vouchagram India Private Limited (brand name - GyFTR) Vouchagram is a fintech solutions provider in the digital rewards and branded currencies space. Across its 13-year run, VG has redefined loyalty rewards across consumer, channel, retail, petrol, banking, and BFSI space. We are one of the largest networks of rewards with 250 + partner brand associations, 300 + clients, and servicing the top 14 banks in the country, driving rewards disbursements worth INRF 4000 Crores annually. A Digital Voucher gets sent from VG’s proprietary technology every 2 seconds! With our edge in white-label rewards solutions and APIs, we aspire to change the way alternate digital currencies like e-vouchers and loyalty points etc, are consumed by our customers. VG ecosystem connects the brand partners, clients, customers, and VG concierge services in real-time to provide instant reward deliveries following our mantra that reward delayed as an experience is reward denied. As a young organisation, we still thrive in a start-up culture where work and after-work life are equally valued and enjoyed. Our employee surveys rate us as one of the most jovial and fun places to work, which motivates employees to look forward to coming to work and delivering their best!
Sr Executive- Key Account Management
Posted today
Job Viewed
Job Description
About Us:
Welcome to FieldAssist, where Innovation meets excellence! We are a top-tier SaaS platform that specializes in optimizing Route-to-Market strategies and enhancing brand relationships within the CPG partner ecosystem. With over 1,00,000 sales users representing over 600+ CPG brands across 10+ countries in South East Asia, the Middle East, and Africa, we reach 10,000 distributors and 7.5 million retail outlets every day. FieldAssist is a 'Proud Partner to Great Brands' like Godrej Consumers, Saro Africa, Danone, Tolaram, Haldiram’s, Eureka Forbes, Bisleri, Nilon’s, Borosil, Adani Wilmar, Henkel, Jockey, Emami, Philips, Ching’s and Mamaearth among others. Do you crave a dynamic work environment where you can excel and enjoy the journey? We have the perfect opportunity for you!
About Role:
We are looking for an energetic and motivated professionals to join our team with preferred experience in Account Management role.
Responsibilities:
- Responsible for Account Management, Renewals & Upselling of Products at Customer Level.
- Track and analyze Targets versus Achievements to ensure consistent performance and goal alignment.
- Work closely with external and internal stakeholders to ensure smooth and timely Project Execution.
- Assist with high severity requests or issue escalations as needed.
- Guide client on product features and how to use them.
- Lead Semi-Annual and Quarterly Business Reviews, focusing on strategic alignment and value delivery for clients.
- Monitor Customer Health and ensure key customer KPIs are green.
- Ensure customer satisfaction and build strong customer relationships.
Who we're looking for:
- Graduates with 1 to 4 years of experience.
- Excellent verbal & written communication & presentation skills.
- Ability to multi-task and work in a challenging fast paced environment.
- Go-getter attitude and a strong work ethic. Proficient in MS Excel & PowerPoint.
- Excellent problem-solving skills, attention to detail and solution-oriented attitude.
- Enthusiasm about technology with demonstrated technical aptitude.