24,661 Strategic Account Management jobs in India
Manager - Strategic Account Management
Posted 9 days ago
Job Viewed
Job Description
**A Day in the Life**
Responsibilities may include the following and other duties may be assigned.
+ Responsible for developing and maintaining Senior/C-Suite level relationships with strategic partners and working with them to identify and qualify new business opportunities.
+ Develops and drives appropriate portfolio management strategy in collaboration with the Business Units to expand and protect market share, optimize pricing strategy, and build long-term contractual agreements and relationships with clients and strategic partners.
+ Responsible for understanding the assigned account's strategic priorities and developing appropriate value-added programs for each account.
+ Develops, communicates, and implements business plans to achieve strategic target business results.
+ Identifies and develops ongoing mutual opportunities for sales growth with key strategic accounts.
**SALES PROFESSIONAL CAREER STREAM:** Typically sales professional individual contributors with direct sales responsibilities. May direct the work of other lower level sales professionals or manage sales processes and / or accounts involving multiple team members. The majority of time is spent establishing and maintaining customer relationships, developing new customer relationships, implementing sales strategies and closing sales.
**DIFFERENTIATING FACTORS**
**Autonomy:** Recognized sales expert, managing large accounts involving multiple team members.
Develops proposals and assesses customer needs in order to recommend customized products/services .
Limited oversight from sales manager.
Works with senior executives within a hospital structure.
**Organizational Impact:** Works to achieve individual sales targets and execute on sales strategy by developing new accounts and/or expanding existing accounts, expanding and developing new markets, and building strategic client base.
Has a major impact on achieving functional results and contributes to the strategic planning efforts.
May manage multiple large accounts or large, complex, high visibility, strategic, or tactically important accounts, involving multiple team members.
**Innovation and Complexity:** Makes moderate to significant improvements of sales processes and tools to enhance performance of job area.
Recommends changes in market or account strategy to achieve sales goals .
Exercises judgment in selecting methods and techniques for obtaining results.
**Communication and Influence:** Influences internal contacts (within and outside of the job area) and external suppliers, customers and / or vendors regarding policy, practices and procedures.
Communicates with high level business stakeholders at external suppliers, customers and / or vendors, involving expert negotiation and / or presentations in order to manage and expand strategic relationships and close sales.
**Leadership and Talent Management:** Determines methods and procedures on new assignments and may coordinate activities of other personnel.
Typically responsible for providing guidance, coaching and training to other sales professionals and / or support employees.
Typically responsible for managing major / complex accounts at this level, involving delegation of work and review of work products .
**Required Knowledge and Experience:** Requires deep knowledge of job area typically obtained through education combined with extensive sales experience.
Typically viewed as having a specialty within discipline.
Education - Minimum of 9 years of relevant experience and expert level knowledge of company products and services. Preferable MBA.
**Physical Job Requirements**
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
**Benefits & Compensation**
**Medtronic offers a competitive Salary and flexible Benefits Package**
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
**About Medtronic**
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity here ( lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission - to alleviate pain, restore health, and extend life - unites a global team of 95,000+ passionate people.
We are engineers at heart- putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
**We change lives** . Each team member, each day, helps to improve and redefine how the world treats the most pressing health conditions, from heart disease to diabetes. Our industry leadership comes from the passion and ingenuity of our people. That's who we are. Working alongside one another, we use science, medicine, and a profound understanding of the human body to build extraordinary technologies that can transform lives.
**We build extraordinary solutions as one team** . With one Medtronic Mindset defining how we work. Speed and decisiveness run through our DNA. Diverse perspectives inspire our bold answers to any challenge that comes our way. And we deliver results the right way, breakthrough after patient breakthrough.
**This life-changing career is yours to engineer** . By bringing your ambitious ideas, unique perspective and contributions, you will.
+ **Build** a better future, amplifying your impact on the causes that matter to you and the world
+ **Grow** a career reflective of your passion and abilities
+ **Connect** to a dynamic and inclusive culture that welcomes the challenge of life-long learning
These commitments set our team apart from the rest:
**Experiences that put people first** . Respect for people is the hallmark of our humanity. It fuels our team to positively impact even a single life. And it means we put our people first at Medtronic as well, creating a culture of belonging and always pushing to get you the career-building resources you need.
**Life-transforming technologies** . No matter your role, you contribute to technologies that transform lives. What we build empowers patients to live life on their terms.
**Better outcomes for our world** . Here, it's about more than the bottom line. Our Mission to improve human welfare drives us. We advance healthcare, society, and equity with every design, inside and outside our walls.
**Insight-driven care** . Fresh viewpoints. Cutting-edge AI, data, and automation. You're shaping the future of healthcare technology and defining the next generation of breakthroughs in care
It is the policy of Medtronic to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, Medtronic will provide reasonable accommodations for qualified individuals with disabilities.
For sales reps and other patient facing field employees, going into a healthcare setting is considered an essential function of the job and we expect our employees to comply with all credentialing requirements at the hospitals or clinics they support.
This employer participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here ( .
For updates on job applications, please go to the candidate login page and sign in to check your application status.
If you need assistance completing your application please email
To request removal of your personal information from our systems please email
Strategic account management Head
Posted 5 days ago
Job Viewed
Job Description
About Social Beat
Social Beat is a leading digital marketing agency that partners with brands to unlock growth through data-driven strategies, creative storytelling, and innovative media solutions. We are committed to delivering measurable outcomes and transforming how businesses engage with their audiences.
Role Overview
We are looking for an experienced and growth-oriented AVP – Strategic Account Management to lead our Gurugram-based client portfolio. The ideal candidate will own city-level revenue and margin outcomes, serve as a trusted advisor to senior client stakeholders, and lead cross-functional teams to drive impactful, data-backed marketing strategies. This role demands commercial acumen, structured planning, and a passion for delivering measurable results at scale.
Key Responsibilities
Revenue & Margin Ownership
- Own city-level revenue and gross margin targets for existing clients, ensuring YoY growth through disciplined forecasting, pipeline reviews, and structured expansion plans.
- Drive quarterly and monthly business reviews (QBRs/MBRs), aligning teams and clients on performance and next steps.
Client Partnership & Advisory
- Act as a C-suite advisor to CMOs, VPs, and marketing heads on media mix, creative platforms, growth strategy, martech, and data-driven decision-making.
- Translate client objectives into actionable, measurable plans tied to business outcomes.
Strategic Planning
- Develop 12-month account plans, including vision, roadmap, testing agenda, and budget scenarios.
- Align and coordinate cross-functional squads—media, creative, CX/CRM, analytics, and technology—to ensure seamless execution.
Commercial Negotiation & Governance
- Lead negotiations and governance of contracts including MSAs, SOWs, renewals, and change orders while protecting scope, utilization, and margin.
- Identify and mitigate delivery risks early to ensure on-time and high-quality service.
Performance Measurement
- Define and implement measurement frameworks, including north-star KPIs, leading indicators, and benchmarks.
- Convert performance data into board-ready narratives and actionable insights for clients.
Business Expansion
- Drive growth through stakeholder mapping, whitespace assessment, cross-sell/upsell motions, and executive sponsorship programs.
Team Leadership
- Build, coach, and mentor a high-performing team of Account Managers (~5–7 members).
- Set clear OKRs, establish coaching rhythms, lead hiring efforts, and cultivate a client-first, high-bar culture.
Operational Excellence
- Oversee capacity planning, SLA governance, delivery timelines, and quality benchmarks.
- Lead blameless post-mortems and continuous-improvement initiatives.
Thought Leadership
- Publish point-of-view content, industry insights, and market commentary.
- Represent the agency at forums and client events to build credibility and expand relationships.
Qualifications
- 10–14 years of experience in digital marketing or account leadership within an agency or consulting environment.
- Last 5–6 years of experience owning revenue and margin for strategic accounts.
- Strong forecasting discipline with robust pipeline management and QBR/MBR leadership involving C-suite stakeholders.
- Commercial acumen with hands-on experience negotiating MSAs, SOWs, pricing, renewals, and change orders.
- Proven experience in team leadership—coaching, hiring, succession planning, and performance management.
- Expertise across paid media channels, programmatic, content marketing, and creative solutions.
- Analytical mindset with the ability to define north-star KPIs and dashboards, and convert data into business decisions (experience with GA4, Looker, Tableau is a plus).
- Excellent executive communication—clear writing, persuasive presentations, and workshop facilitation.
- A proactive mindset, structured planning ability, and a passion for helping clients grow.
Why Join Us?
- Work with some of the most dynamic brands and marketers in India.
- Lead transformational growth at both client and organizational levels.
- Collaborate with best-in-class teams in a fast-paced, innovative environment.
- Opportunity to shape industry conversations and build a lasting career in strategic account management.
Strategic Account Management Manager
Posted today
Job Viewed
Job Description
Roles and Responsibilities
- Manage a portfolio of strategic accounts, focusing on large enterprise sales and partnerships.
- Develop and execute strategic plans to drive revenue growth, expand market presence, and strengthen relationships with key decision-makers.
- Collaborate with cross-functional teams to identify new business opportunities, resolve complex issues, and deliver exceptional customer experiences.
- Analyze market trends, competitor activity, and customer needs to inform strategic account planning and optimize sales performance.
- Provide thought leadership through speaking engagements at industry events, writing articles for publications or blogs.
Desired Candidate Profile
- 8-13 years of experience in Enterprise Sales or related field (e.g., Large Account Management).
- Proven track record of success in managing high-value deals from initiation to closure.
- Strong understanding of Enterprise Business models, including SaaS solutions for B2B companies.
- Excellent communication skills for building strong relationships with C-level executives at target accounts.
Strategic account management Head
Posted today
Job Viewed
Job Description
Social Beat is a leading digital marketing agency that partners with brands to unlock growth through data-driven strategies, creative storytelling, and innovative media solutions. We are committed to delivering measurable outcomes and transforming how businesses engage with their audiences.
Role Overview
We are looking for an experienced and growth-oriented AVP – Strategic Account Management to lead our Gurugram-based client portfolio. The ideal candidate will own city-level revenue and margin outcomes, serve as a trusted advisor to senior client stakeholders, and lead cross-functional teams to drive impactful, data-backed marketing strategies. This role demands commercial acumen, structured planning, and a passion for delivering measurable results at scale.
Key Responsibilities
Revenue & Margin Ownership
Own city-level revenue and gross margin targets for existing clients, ensuring YoY growth through disciplined forecasting, pipeline reviews, and structured expansion plans.
Drive quarterly and monthly business reviews (QBRs/MBRs), aligning teams and clients on performance and next steps.
Client Partnership & Advisory
Act as a C-suite advisor to CMOs, VPs, and marketing heads on media mix, creative platforms, growth strategy, martech, and data-driven decision-making.
Translate client objectives into actionable, measurable plans tied to business outcomes.
Strategic Planning
Develop 12-month account plans, including vision, roadmap, testing agenda, and budget scenarios.
Align and coordinate cross-functional squads—media, creative, CX/CRM, analytics, and technology—to ensure seamless execution.
Commercial Negotiation & Governance
Lead negotiations and governance of contracts including MSAs, SOWs, renewals, and change orders while protecting scope, utilization, and margin.
Identify and mitigate delivery risks early to ensure on-time and high-quality service.
Performance Measurement
Define and implement measurement frameworks, including north-star KPIs, leading indicators, and benchmarks.
Convert performance data into board-ready narratives and actionable insights for clients.
Business Expansion
Drive growth through stakeholder mapping, whitespace assessment, cross-sell/upsell motions, and executive sponsorship programs.
Team Leadership
Build, coach, and mentor a high-performing team of Account Managers (~5–7 members).
Set clear OKRs, establish coaching rhythms, lead hiring efforts, and cultivate a client-first, high-bar culture.
Operational Excellence
Oversee capacity planning, SLA governance, delivery timelines, and quality benchmarks.
Lead blameless post-mortems and continuous-improvement initiatives.
Thought Leadership
Publish point-of-view content, industry insights, and market commentary.
Represent the agency at forums and client events to build credibility and expand relationships.
Qualifications
10–14 years of experience in digital marketing or account leadership within an agency or consulting environment.
Last 5–6 years of experience owning revenue and margin for strategic accounts.
Strong forecasting discipline with robust pipeline management and QBR/MBR leadership involving C-suite stakeholders.
Commercial acumen with hands-on experience negotiating MSAs, SOWs, pricing, renewals, and change orders.
Proven experience in team leadership—coaching, hiring, succession planning, and performance management.
Expertise across paid media channels, programmatic, content marketing, and creative solutions.
Analytical mindset with the ability to define north-star KPIs and dashboards, and convert data into business decisions (experience with GA4, Looker, Tableau is a plus).
Excellent executive communication—clear writing, persuasive presentations, and workshop facilitation.
A proactive mindset, structured planning ability, and a passion for helping clients grow.
Why Join Us?
Work with some of the most dynamic brands and marketers in India.
Lead transformational growth at both client and organizational levels.
Collaborate with best-in-class teams in a fast-paced, innovative environment.
Opportunity to shape industry conversations and build a lasting career in strategic account management.
Manager - Strategic Account Management
Posted today
Job Viewed
Job Description
At Medtronic you can begin a life-long career of exploration and innovation, while helping champion healthcare access and equity for all. You’ll lead with purpose, breaking down barriers to innovation in a more connected, compassionate world.
A Day in the Life
Responsibilities may include the following and other duties may be assigned.
SALES PROFESSIONAL CAREER STREAM: Typically sales professional individual contributors with direct sales responsibilities. May direct the work of other lower level sales professionals or manage sales processes and / or accounts involving multiple team members. The majority of time is spent establishing and maintaining customer relationships, developing new customer relationships, implementing sales strategies and closing sales.
DIFFERENTIATING FACTORS
Autonomy: Recognized sales expert, managing large accounts involving multiple team members.
Develops proposals and assesses customer needs in order to recommend customized products/services .
Limited oversight from sales manager.
Works with senior executives within a hospital structure.
Organizational Impact: Works to achieve individual sales targets and execute on sales strategy by developing new accounts and/or expanding existing accounts, expanding and developing new markets, and building strategic client base.
Has a major impact on achieving functional results and contributes to the strategic planning efforts.
May manage multiple large accounts or large, complex, high visibility, strategic, or tactically important accounts, involving multiple team members.
Innovation and Complexity: Makes moderate to significant improvements of sales processes and tools to enhance performance of job area.
Recommends changes in market or account strategy to achieve sales goals .
Exercises judgment in selecting methods and techniques for obtaining results.
Communication and Influence: Influences internal contacts (within and outside of the job area) and external suppliers, customers and / or vendors regarding policy, practices and procedures.
Communicates with high level business stakeholders at external suppliers, customers and / or vendors, involving expert negotiation and / or presentations in order to manage and expand strategic relationships and close sales.
Leadership and Talent Management: Determines methods and procedures on new assignments and may coordinate activities of other personnel.
Typically responsible for providing guidance, coaching and training to other sales professionals and / or support employees.
Typically responsible for managing major / complex accounts at this level, involving delegation of work and review of work products .
Required Knowledge and Experience: Requires deep knowledge of job area typically obtained through education combined with extensive sales experience.
Typically viewed as having a specialty within discipline.
Education - Minimum of 9 years of relevant experience and expert level knowledge of company products and services. Preferable MBA.
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
Benefits & Compensation
Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create.We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
About Medtronic
We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission — to alleviate pain, restore health, and extend life — unites a global team of 95,000+ passionate people.
We are engineers at heart— putting ambitious ideas to work to generate real solutions for real people. From the R&D lab, to the factory floor, to the conference room, every one of us experiments, creates, builds, improves and solves. We have the talent, diverse perspectives, and guts to engineer the extraordinary.
Learn more about our business, mission, and our commitment to diversity
Strategic account management head
Posted today
Job Viewed
Job Description
Strategic account management head
Posted 1 day ago
Job Viewed
Job Description
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Strategic account management Head
Posted 4 days ago
Job Viewed
Job Description
About Social Beat
Social Beat is a leading digital marketing agency that partners with brands to unlock growth through data-driven strategies, creative storytelling, and innovative media solutions. We are committed to delivering measurable outcomes and transforming how businesses engage with their audiences.
Role Overview
We are looking for an experienced and growth-oriented AVP – Strategic Account Management to lead our Gurugram-based client portfolio. The ideal candidate will own city-level revenue and margin outcomes, serve as a trusted advisor to senior client stakeholders, and lead cross-functional teams to drive impactful, data-backed marketing strategies. This role demands commercial acumen, structured planning, and a passion for delivering measurable results at scale.
Key Responsibilities
Revenue & Margin Ownership
- Own city-level revenue and gross margin targets for existing clients, ensuring YoY growth through disciplined forecasting, pipeline reviews, and structured expansion plans.
- Drive quarterly and monthly business reviews (QBRs/MBRs), aligning teams and clients on performance and next steps.
Client Partnership & Advisory
- Act as a C-suite advisor to CMOs, VPs, and marketing heads on media mix, creative platforms, growth strategy, martech, and data-driven decision-making.
- Translate client objectives into actionable, measurable plans tied to business outcomes.
Strategic Planning
- Develop 12-month account plans, including vision, roadmap, testing agenda, and budget scenarios.
- Align and coordinate cross-functional squads—media, creative, CX/CRM, analytics, and technology—to ensure seamless execution.
Commercial Negotiation & Governance
- Lead negotiations and governance of contracts including MSAs, SOWs, renewals, and change orders while protecting scope, utilization, and margin.
- Identify and mitigate delivery risks early to ensure on-time and high-quality service.
Performance Measurement
- Define and implement measurement frameworks, including north-star KPIs, leading indicators, and benchmarks.
- Convert performance data into board-ready narratives and actionable insights for clients.
Business Expansion
- Drive growth through stakeholder mapping, whitespace assessment, cross-sell/upsell motions, and executive sponsorship programs.
Team Leadership
- Build, coach, and mentor a high-performing team of Account Managers (~5–7 members).
- Set clear OKRs, establish coaching rhythms, lead hiring efforts, and cultivate a client-first, high-bar culture.
Operational Excellence
- Oversee capacity planning, SLA governance, delivery timelines, and quality benchmarks.
- Lead blameless post-mortems and continuous-improvement initiatives.
Thought Leadership
- Publish point-of-view content, industry insights, and market commentary.
- Represent the agency at forums and client events to build credibility and expand relationships.
Qualifications
- 10–14 years of experience in digital marketing or account leadership within an agency or consulting environment.
- Last 5–6 years of experience owning revenue and margin for strategic accounts.
- Strong forecasting discipline with robust pipeline management and QBR/MBR leadership involving C-suite stakeholders.
- Commercial acumen with hands-on experience negotiating MSAs, SOWs, pricing, renewals, and change orders.
- Proven experience in team leadership—coaching, hiring, succession planning, and performance management.
- Expertise across paid media channels, programmatic, content marketing, and creative solutions.
- Analytical mindset with the ability to define north-star KPIs and dashboards, and convert data into business decisions (experience with GA4, Looker, Tableau is a plus).
- Excellent executive communication—clear writing, persuasive presentations, and workshop facilitation.
- A proactive mindset, structured planning ability, and a passion for helping clients grow.
Why Join Us?
- Work with some of the most dynamic brands and marketers in India.
- Lead transformational growth at both client and organizational levels.
- Collaborate with best-in-class teams in a fast-paced, innovative environment.
- Opportunity to shape industry conversations and build a lasting career in strategic account management.
Senior Strategic Account Management Specialist
Posted 1 day ago
Job Viewed
Job Description
Job Description:
As a Strategic Account Manager, you will play a crucial role in managing and nurturing client relationships, overseeing project execution, and driving strategic initiatives. You will be the primary point of contact for clients, ensuring their needs are met and their business objectives are achieved. This role requires a deep understanding of market trends, strong project management skills, and the ability to develop and implement effective strategies.
Key Responsibilities:
Client Servicing/Relationships:
- Manage external stakeholder relationships and build strong, lasting connections with clients.
- Act as the primary point of contact for clients, addressing their needs and managing expectations.
- Align services with clients' business objectives and regularly communicate updates and feedback.
- Ensure client satisfaction (CSat), revenue growth, and client retention.
Project/Account Management:
- Oversee the execution of projects from initiation to completion.
- Develop project timelines, allocate resources effectively, and monitor progress to ensure timely delivery.
- Review presentations, reports, and creative assets for accuracy and quality.
- Provide feedback and guidance to team members to improve deliverables.
- Implement standards and processes to maintain consistent quality.
- Track revenue and goals, ensuring alignment with client and company objectives.
- Identify upsell and cross-sell opportunities to maximize client value and deepen share of wallet
- Explore ways to leverage technology to enhance client experiences and streamline operations.
Strategy and Ideation/Brainstorming:
- Develop strategic plans to meet clients' objectives.
- Analyze market trends and competitor activities to inform strategic decisions.
- Collaborate with the strategy team to develop tailored strategies and evaluate their effectiveness.
- Generate creative ideas and solutions to address client needs.
- Ensure ideations align with client objectives and brand identity.
Overall Knowledge of Digital & Social Beat Offerings:
- Possess a strong understanding of the company's products and services.
- Acquire expertise in various tools and platforms such as Meta, Google Analytics, Content, SEO, Marketplace, Influencer Marketing, and Marketing Automation.
Industry Trends, Market Analysis:
- Conduct research to identify industry trends and market opportunities.
- Analyze data and market reports to assess competitive landscapes.
- Provide insights and recommendations based on market analysis.
- Adapt strategies to capitalize on emerging trends and opportunities.
What qualities are we looking for in you?
- Exhibit adaptability, inclusivity, sincerity, curiosity, entrepreneurial spirit, and teamwork.
- Blend creative and data-driven mindsets, with a passion for quantifiable marketing outcomes.
- Maintain a positive attitude and curiosity towards digital marketing, grasping concepts quickly and making sound judgments.
- Create a collaborative and outcomes-driven environment, managing multiple projects and clients.
- Display insightful business sense and interest in adtech & martech for value creation, adapting to dynamic environments.
- Be a proactive and organized go-getter, taking initiative and thinking ahead.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- 2+ years of experience in account management, client servicing, or a related role.
- Proficiency in digital platforms and mediums (Google, Meta, YouTube, Affiliates and other platforms) and how they impact growth of brands
- Proven experience in managing and growing client relationships.
- Strong project management skills with the ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills.
- Strategic thinker with the ability to analyze market trends and make data-driven decisions.
Senior Strategic Account Management Specialist
Posted today
Job Viewed
Job Description
Job Description:
As a Strategic Account Manager, you will play a crucial role in managing and nurturing client relationships, overseeing project execution, and driving strategic initiatives. You will be the primary point of contact for clients, ensuring their needs are met and their business objectives are achieved. This role requires a deep understanding of market trends, strong project management skills, and the ability to develop and implement effective strategies.
Key Responsibilities:
Client Servicing/Relationships:
- Manage external stakeholder relationships and build strong, lasting connections with clients.
- Act as the primary point of contact for clients, addressing their needs and managing expectations.
- Align services with clients' business objectives and regularly communicate updates and feedback.
- Ensure client satisfaction (CSat), revenue growth, and client retention.
Project/Account Management:
- Oversee the execution of projects from initiation to completion.
- Develop project timelines, allocate resources effectively, and monitor progress to ensure timely delivery.
- Review presentations, reports, and creative assets for accuracy and quality.
- Provide feedback and guidance to team members to improve deliverables.
- Implement standards and processes to maintain consistent quality.
- Track revenue and goals, ensuring alignment with client and company objectives.
- Identify upsell and cross-sell opportunities to maximize client value and deepen share of wallet
- Explore ways to leverage technology to enhance client experiences and streamline operations.
Strategy and Ideation/Brainstorming:
- Develop strategic plans to meet clients' objectives.
- Analyze market trends and competitor activities to inform strategic decisions.
- Collaborate with the strategy team to develop tailored strategies and evaluate their effectiveness.
- Generate creative ideas and solutions to address client needs.
- Ensure ideations align with client objectives and brand identity.
Overall Knowledge of Digital & Social Beat Offerings:
- Possess a strong understanding of the company's products and services.
- Acquire expertise in various tools and platforms such as Meta, Google Analytics, Content, SEO, Marketplace, Influencer Marketing, and Marketing Automation.
Industry Trends, Market Analysis:
- Conduct research to identify industry trends and market opportunities.
- Analyze data and market reports to assess competitive landscapes.
- Provide insights and recommendations based on market analysis.
- Adapt strategies to capitalize on emerging trends and opportunities.
What qualities are we looking for in you?
- Exhibit adaptability, inclusivity, sincerity, curiosity, entrepreneurial spirit, and teamwork.
- Blend creative and data-driven mindsets, with a passion for quantifiable marketing outcomes.
- Maintain a positive attitude and curiosity towards digital marketing, grasping concepts quickly and making sound judgments.
- Create a collaborative and outcomes-driven environment, managing multiple projects and clients.
- Display insightful business sense and interest in adtech & martech for value creation, adapting to dynamic environments.
- Be a proactive and organized go-getter, taking initiative and thinking ahead.
Qualifications:
- Bachelor's degree in Business, Marketing, or a related field.
- 2+ years of experience in account management, client servicing, or a related role.
- Proficiency in digital platforms and mediums (Google, Meta, YouTube, Affiliates and other platforms) and how they impact growth of brands
- Proven experience in managing and growing client relationships.
- Strong project management skills with the ability to manage multiple projects simultaneously.
- Excellent communication and interpersonal skills.
- Strategic thinker with the ability to analyze market trends and make data-driven decisions.