1,056 Strategic Operations jobs in India

Increasing demand for observational research (now commonly referred to as real-world evidence (RWE))) from regulatory and reimbursement authorities makes observational research a key component of drug development and commercialization. Amgen's Center for Observational Research (CfOR) is a global organization with an industry-leading analytical capability that generates RWE to support business needs across a product's lifecycle. CfOR scientists partner with internal stakeholders and industry experts to design, conduct, interpret and publish observational research that informs decision-making from the early development of a molecule to the design of clinical trials and the safety and efficacy of Amgen medicines.
We are seeking a dynamic, adaptable, and tech-savvy **Strategic Planning & Operations Manager** to oversee and drive execution of CfOR's operational projects and non-interventional studies ensuring timely completion within budget and at the highest quality. This role requires strong project management capabilities combined with a growth mindset and openness to leveraging emerging AI tools to improve productivity and drive CfOR-wide initiatives.
Key responsibilities:
+ Develop strong collaborative relationships with stakeholders across CfOR and Amgen, ensuring alignment with strategic objectives and operational priorities.
+ Lead the planning, coordination, and execution of projects using Agile methodologies. Develop and maintain detailed project plans, facilitate meetings, track milestones, ensuring adherence to workflow processes.
+ Provide ongoing support for headcount management, requisition tracking, staffing analysis, and organizational planning in alignment with CfOR leadership goals and strategic direction.
+ Lead adoption and integration of platforms such as Smartsheet, Microsoft Teams, and Miro to enhance team collaboration and project tracking.
+ Lead or support strategic initiatives, including operational pilots, change management efforts, and AI experimentation that elevate CfOR's organizational capabilities.
+ Communicate status and issues effectively to appropriate parties, both within CfOR and across Amgen.
+ Wear multiple hats as needed - Support Operations Head, lead special projects, conduct required analysis and create deliverables as needed.
+ Identify and implement improvements to operational processes using AI tools and technology increasing team efficiency, reducing manual tasks.
+ Leverage the use of productivity and generative AI tools, including Microsoft Copilot, ChatGPT, and AI agents, to streamline workflows, documentation, meeting summaries, data analysis, and communications.
**Basic Qualifications**
+ Doctorate degree and 2 years of research and program management experience Or
+ Master's degree and 6 years of research and program management experience Or
+ Bachelor's degree and 8 years of related experience Or
+ Associate degree and 10 years of related experience Or
+ High school diploma / GED and 12 years of related experience
**Preferred Qualifications**
+ Minimum of 10 years of project management experience, including 5+ years in pharma/biotech within regulated, cross-functional environments.
+ Proven ability to lead complex projects end-to-end in fast-paced, matrixed settings; experienced in budgeting, resource planning, vendor management, and risk mitigation.
+ Skilled at managing ambiguity and shifting priorities through structured thinking, stakeholder alignment, and agile decision-making.
+ Highly motivated and proactive professional who thrives with minimal supervision, balancing multiple initiatives while ensuring compliance with regulatory standards and organizational processes.
+ Expertise in evaluating current-state operations and designing scalable, creative solutions improving efficiency, quality, stakeholder satisfaction.
+ Superior communication and presentation skills with ability to translate complex data into dashboards for diverse stakeholders, including SLTs.
+ Experience with Agile frameworks (SAFe - highly preferred), Scrum, and Kanban, with a focus on digital transformation and operational efficiency.
+ Comprehensive understanding of Good Clinical Practices (GCP), FDA regulations, and applicable regulatory/compliance frameworks critical to clinical and commercial operations.
+ Familiarity with drug commercialization & business practices.
+ High proficiency in Smartsheet, Microsoft O365, and Miro, with a focus on leveraging tools for planning, tracking, and visual collaboration.
+ Passionate about continuous improvement and applying emerging technologies (e.g., Generative AI, agents) to increase productivity, automate repetitive tasks, and enhance stakeholder engagement.
+ Working knowledge of AI tools such as Microsoft Copilot, ChatGPT, and AI Agents, with practical experience integrating these into project workflows.

Our client is looking for a visionary and results-driven Strategic Operations Director to lead and optimize their diverse business operations. This role is pivotal in driving efficiency, innovation, and profitability across all functional areas. The Director will be responsible for developing and implementing long-term operational strategies, streamlining workflows, and ensuring the seamless integration of new technologies and processes. You will lead cross-functional teams, foster a culture of continuous improvement, and manage key performance indicators to achieve organizational goals. A strong understanding of market dynamics, supply chain management, and financial acumen is essential. The ideal candidate will possess exceptional leadership qualities, outstanding analytical skills, and a proven ability to execute complex strategic initiatives. This is a hybrid role, requiring a blend of in-office collaboration and remote work flexibility.

Key Responsibilities:

• Develop and execute comprehensive operational strategies aligned with company objectives.
• Oversee day-to-day management of all operational functions, including production, logistics, and customer service.
• Identify and implement process improvements to enhance efficiency, reduce costs, and improve quality.
• Lead, mentor, and develop a high-performing operations team.
• Manage budgets, forecast financial performance, and analyze operational data to drive decision-making.
• Implement and monitor key performance indicators (KPIs) to track progress and identify areas for improvement.
• Ensure compliance with all relevant regulations and industry standards.
• Collaborate with sales, marketing, and product development teams to ensure alignment and support business growth.
• Manage vendor relationships and negotiate contracts to optimize supply chain performance.
• Drive innovation and adopt new technologies to enhance operational capabilities.
• Develop and maintain strong relationships with internal and external stakeholders.
• Conduct regular operational reviews and present findings and recommendations to senior leadership.

Qualifications:

• Master's degree in Business Administration, Operations Management, Engineering, or a related field.
• 10+ years of progressive experience in operations management and strategic planning.
• Demonstrated success in leading and managing large, complex operational functions.
• Strong understanding of lean manufacturing, Six Sigma, or other process improvement methodologies.
• Excellent financial acumen and experience with budgeting and P&L management.
• Exceptional leadership, communication, and interpersonal skills.
• Proven ability to develop and execute strategic plans.
• Experience with ERP systems and other operational software.
• Ability to thrive in a fast-paced, dynamic environment.
• Strong analytical and problem-solving capabilities.
• Experience in managing hybrid teams and promoting collaboration across different work models.

This position is located in **Surat, Gujarat, IN** and operates under a hybrid work model.

Our client is looking for a highly motivated and results-oriented Strategic Operations Manager to join their dynamic team. This role is pivotal in driving operational efficiency and supporting the strategic goals of the organization. The successful candidate will be responsible for overseeing daily operations, identifying areas for process improvement, and implementing strategic initiatives to enhance productivity and profitability. You will develop and manage operational budgets, forecast future needs, and ensure that all operational activities align with company objectives. This position requires strong leadership skills to manage and motivate cross-functional teams, fostering a collaborative and high-performance work environment. Key responsibilities include developing and maintaining operational policies and procedures, managing supply chain logistics, and ensuring compliance with industry regulations and standards. You will also be involved in performance analysis, identifying key performance indicators (KPIs), and reporting on operational metrics to senior management. The ability to analyze complex data, make informed decisions, and communicate effectively with stakeholders at all levels is essential. This role involves a blend of strategic planning and hands-on execution, requiring a flexible approach to address diverse operational challenges. You will also play a key role in vendor management and relationship building. A commitment to continuous improvement and innovation in operational practices is highly valued. Experience in change management and project implementation will be advantageous. This is an exciting opportunity to make a significant impact on the operational landscape of a growing enterprise in Vadodara, Gujarat, IN .

Our client is seeking a highly motivated and strategic Operations Manager to join their growing team in Pune, Maharashtra, IN . This role offers a hybrid work arrangement, blending essential in-office collaboration with the flexibility of remote work. The Operations Manager will be responsible for overseeing and optimizing the day-to-day operations of the business, ensuring efficiency, productivity, and adherence to quality standards. You will develop and implement operational strategies that align with the company's long-term goals, focusing on process improvement, cost reduction, and enhanced customer satisfaction.

Key responsibilities include managing supply chain logistics, inventory control, and vendor relationships. You will lead and mentor operational teams, fostering a culture of continuous improvement and high performance. The Operations Manager will also be tasked with analyzing operational data, identifying bottlenecks, and implementing effective solutions. This involves developing key performance indicators (KPIs), monitoring progress, and reporting on operational metrics to senior management. Furthermore, you will collaborate with other departments, such as sales, marketing, and finance, to ensure seamless integration and alignment of operational activities with overall business objectives. The ability to manage budgets effectively and control operational expenditures is crucial.

The ideal candidate will possess a Bachelor's degree in Business Administration, Operations Management, or a related field. An MBA or advanced degree is a plus. A minimum of 5 years of experience in operations management, with a strong understanding of lean principles and process optimization techniques, is required. Proven leadership skills and the ability to motivate and manage teams are essential. Excellent analytical, problem-solving, and decision-making abilities are paramount. Strong communication, interpersonal, and negotiation skills are necessary for effective stakeholder management. Experience with ERP systems and project management software is highly desirable. This is an exciting opportunity for an experienced operations professional to make a significant impact on business performance and drive operational excellence in a collaborative environment.

Our client is looking for an experienced and visionary Strategic Operations Manager to lead critical operational initiatives in Ahmedabad, Gujarat, IN . This role involves developing and implementing strategic plans to optimize business performance, enhance efficiency, and drive growth across various departments. You will be responsible for analyzing current operational processes, identifying areas for improvement, and introducing innovative solutions to streamline workflows. This position requires strong leadership skills, excellent analytical abilities, and a comprehensive understanding of operational management principles. You will work closely with senior leadership to define operational goals, set key performance indicators (KPIs), and ensure alignment with the company's overarching business objectives. Your duties will include managing cross-functional project teams, overseeing budget allocation for operational projects, and mitigating risks. The ideal candidate will have a proven history of successfully leading complex operational transformations and demonstrating a tangible impact on business outcomes. A Bachelor's degree in Business Administration, Operations Management, or a related field is required; an MBA or equivalent advanced degree is highly desirable. Experience with Lean Six Sigma methodologies and project management frameworks is a significant plus. You will be expected to present findings and recommendations to executive stakeholders and mentor junior operations staff. This role offers a significant opportunity to shape the operational landscape of a growing organization.

Our client is looking for a dynamic and results-oriented Strategic Operations Director to lead and optimize their organizational operations. This role, based in Ahmedabad, Gujarat, IN , offers a hybrid work model, combining essential in-office presence with the flexibility of remote work. You will be responsible for developing and implementing operational strategies that enhance efficiency, productivity, and profitability across all departments. This includes overseeing key operational functions, driving process improvements, managing cross-functional projects, and ensuring alignment with the company's strategic goals. The ideal candidate possesses extensive experience in operations management, strategic planning, and a proven ability to lead and motivate teams. You should have a strong understanding of business processes, performance metrics, and change management principles. Responsibilities include: developing and executing strategic operational plans, identifying and implementing process improvements, managing budgets and resources effectively, overseeing project management initiatives, collaborating with senior leadership to define operational objectives, and monitoring key performance indicators (KPIs) to ensure success. Excellent leadership, communication, and problem-solving skills are essential. This is a key leadership position that offers the opportunity to make a significant impact on the company's growth and success. We are seeking an innovative thinker who can drive operational excellence and foster a culture of continuous improvement. The ability to navigate and lead within a hybrid work environment is critical for this role. Join our forward-thinking organization and help us achieve new heights.

Our client, a rapidly expanding conglomerate, is seeking a highly strategic and results-oriented Strategic Operations Manager to join their executive team, operating remotely to support their base in **Vadodara, Gujarat, IN**. This position is crucial for optimizing business processes, enhancing operational efficiency, and driving sustainable growth across all company divisions. The successful candidate will be responsible for identifying and implementing best practices in operations management, ensuring alignment with the company's long-term vision and strategic objectives.

Key responsibilities include developing and executing strategic operational plans, overseeing the implementation of new initiatives, and monitoring their progress against key performance indicators (KPIs). You will analyze operational data to identify areas for improvement, recommend and implement solutions to enhance productivity, reduce costs, and improve quality. Collaboration with various department heads, including finance, marketing, and human resources, will be essential to ensure seamless integration of operational strategies. This role also involves managing cross-functional projects, from conception through to successful completion. You will be responsible for forecasting operational needs, managing budgets, and ensuring resource allocation is optimized.

The ideal candidate will possess a Bachelor's degree in Business Administration, Operations Management, or a related field; an MBA or equivalent is highly preferred. A minimum of 7 years of experience in operations management, with a proven track record of strategic planning and execution in a complex business environment, is required. Exceptional analytical, problem-solving, and decision-making skills are a must. Strong leadership abilities, with experience managing diverse teams and driving change, are essential. Excellent communication and presentation skills are needed to articulate strategies and proposals to senior management and stakeholders. Proficiency in project management methodologies and tools, as well as advanced knowledge of business process re-engineering, is expected. Experience with ERP systems and data analytics platforms is a plus.

This role demands a forward-thinking individual who can anticipate future business needs and proactively address potential challenges. The ability to thrive in a fast-paced, remote work environment and maintain strong collaborative relationships virtually is critical. Our client is committed to fostering a culture of innovation, continuous improvement, and operational excellence, offering significant opportunities for professional development and career advancement. The candidate should be adept at navigating ambiguity and driving performance in a decentralized organizational structure.

Our client is seeking a highly analytical and results-driven Strategic Operations Manager to lead and optimize operational functions within their organization in Ahmedabad, Gujarat, IN . This role is based in our office and requires a hands-on approach to driving efficiency, implementing best practices, and ensuring the seamless execution of business strategies. The ideal candidate will possess a strong understanding of business operations, supply chain management, and performance improvement methodologies. You will be responsible for analyzing current processes, identifying bottlenecks, and developing and implementing solutions to enhance productivity and reduce costs.

Key Responsibilities:

• Oversee and manage daily operational activities across various departments, ensuring alignment with strategic goals.
• Develop and implement operational strategies to improve efficiency, productivity, and cost-effectiveness.
• Analyze operational data to identify trends, risks, and opportunities for improvement.
• Lead cross-functional teams to implement process improvements and operational changes.
• Develop and maintain key performance indicators (KPIs) to monitor operational performance and drive accountability.
• Manage vendor relationships and supply chain logistics to ensure timely delivery of goods and services.
• Implement and manage quality control systems to ensure adherence to industry standards and customer satisfaction.
• Develop and manage operational budgets, ensuring cost control and financial accountability.
• Stay updated on industry best practices and emerging trends in operations management.
• Train and mentor operations staff, fostering a culture of continuous improvement and high performance.
• Contribute to strategic planning initiatives and provide operational insights to senior leadership.

Qualifications:

• Bachelor's degree in Business Administration, Operations Management, Engineering, or a related field. A Master's degree is a plus.
• Minimum of 6 years of experience in operations management, with a proven track record of success in driving operational excellence.
• Strong understanding of Lean Manufacturing, Six Sigma, or other process improvement methodologies.
• Excellent analytical, problem-solving, and decision-making skills.
• Proficiency in using ERP systems and other operational software.
• Strong leadership and team management abilities.
• Exceptional communication, negotiation, and interpersonal skills.
• Experience in budget management and financial analysis.
• Ability to work effectively under pressure and manage multiple priorities.
• Detail-oriented with a commitment to quality and efficiency.

This is a critical role that will have a significant impact on the company's success. If you are a strategic thinker with a passion for operational excellence, we invite you to apply.

JOB DESCRIPTION

Role                      : Manager – Strategic Operations 

Experience           : 06 to 10 Years

Job Location        : Chennai 

About OJ Commerce:

OJ Commerce (OJC), a rapidly expanding and profitable online retailer, is headquartered in Florida, USA, with a fully functional office in Chennai, India.

We deliver exceptional value to our customers by harnessing cutting-edge technology, fostering innovation, and establishing strategic brand partnerships to enable a seamless, enjoyable shopping experience featuring high-quality products at unbeatable prices. Our advanced, data-driven system streamlines operations with minimal human intervention. Our extensive product portfolio encompasses over a million SKUs and more than 2,500 brands across eight primary categories.

With a robust presence on major platforms such as Amazon, Walmart, Wayfair, Home Depot, and eBay, we directly serve consumers in the United States.

As we continue to forge new partner relationships, our flagship website, has rapidly emerged as a top- performing e-commerce channel, catering to millions of customers annually.

We are hiring a Strategic Operations Manager to lead high-impact initiatives that improve how our Customer Service function operates and scales. This role is focused on execution, with responsibility for managing critical programs from design through delivery. You will work closely with Operations, Technology, Business Process, and Analytics teams to drive efficiency, increase automation, and support new business initiatives. The ultimate goal is to transform our customer operations from a support function into a driver of business growth.

This is a newly created position, suited for someone who thrives in a non-hierarchical environment and has a strong bias toward action.

Roles and Responsibilities:

• Lead projects that improve productivity, reduce manual work, and streamline workflows across the Customer Service organization.
• Identify and address process bottlenecks using data, input from the business, and feedback from frontline teams.
• Own the full delivery cycle of initiatives that support business expansion, including automation efforts, tool implementations, and new service offerings.
• Define project scope, success metrics, timelines, and oversee delivery through to completion.
• Collaborate with Technology, Product, and Customer Service teams to align on deliverables and resolve execution challenges.
• Analyze operational data (including service requests, key performance indicators, and customer feedback) to uncover trends and opportunities.
• Track the performance of implemented changes and report on their impact to the business.

Qualifications:

• Experience leading operational improvements and delivering measurable results in customer-facing or fast-paced environments.
• Demonstrated ability to independently manage complex initiatives from planning through execution.
• Strong process-oriented mindset with a focus on eliminating inefficiencies and enabling scalability.
• Technically fluent and comfortable working with systems, tools, and automation technologies; able to engage confidently with engineering and product teams.
• Comfortable analyzing data to guide decisions, identify patterns, and propose actionable solutions.
• Effective at working cross functions and aligning teams including Product, Technology, and Operations.
• Approaches problem-solving with clarity and structure, avoiding unnecessary complexity.
• Highly adaptable and resourceful, with experience managing through ambiguity and shifting priorities.
• 6 - 10 years of experience in operations, consulting, or similar roles focused on execution and delivery.

What we Offer :

• Competitive salary
• Medical Benefits/Accident Cover
• Flexi Office Working Hours
• Fast paced start up