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Position Title: Manager, Office of the COO

Location: Mumbai

Reporting To: Chief Operating Officer (COO)

Position Overview

The Manager – Office of the COO will play a pivotal role in supporting the Chief Operating Officer in the strategic and operational management of the University. This role goes beyond traditional administrative support and requires a candidate who can combine strong analytical and organizational skills with the ability to manage complex data, create business intelligence dashboards, and drive operational efficiency across multiple verticals.

Key Responsibilities

1. Strategic and Operational Support

• Work closely with the COO to monitor progress on key institutional initiatives and operational goals.
• Support in planning, coordination, and follow-up on strategic projects across departments such as administration, operations, finance, and infrastructure.
• Prepare presentations, reports, and updates for internal and external stakeholders.
• Conduct research and provide analytical inputs to support decision-making by the COO.

2. Data Management and Analysis

• Collect, analyze, and interpret operational data to identify trends, inefficiencies, and opportunities for improvement.
• Develop and maintain Power BI dashboards and other reporting tools to track key performance indicators (KPIs) across departments.
• Generate data-driven insights and visual reports for review by senior leadership.

3. Coordination and Communication

• Act as a central communication point between the COO’s office and various departments, ensuring smooth information flow and timely action.
• Draft official correspondence, meeting notes, and follow-up communications on behalf of the COO.
• Assist in stakeholder management and coordination with internal and external partners.

4. Administrative and Logistical Support

• Manage the COO’s calendar, appointments, and travel arrangements efficiently.
• Schedule, organize, and coordinate internal and external meetings, reviews, and events.
• Maintain documentation and ensure confidentiality of sensitive information.
• Track action items arising from meetings and ensure timely completion.

5. Continuous Improvement

• Support the design and implementation of process improvement initiatives across operational areas.
• Benchmark best practices from leading universities and recommend operational enhancements.
• Help develop monitoring frameworks to evaluate efficiency and performance of operational systems.

Qualifications and Experience

• Educational Qualification: MBA or equivalent postgraduate degree in Business Administration, Operations Management, or a related field.
• Experience: 2–3 years of experience in a similar capacity within the education sector or corporate environment.
• Strong analytical and problem-solving skills, with demonstrated expertise in Power BI, Excel, and data visualization.
• Excellent communication, organizational, and interpersonal skills.
• Ability to work independently, manage multiple priorities, and handle confidential information with discretion.

Key Competencies

• Strategic Thinking: Ability to understand institutional goals and align operations accordingly.
• Analytical Skills: Proficiency in data interpretation and translating insights into actionable outcomes.
• Project Management: Ability to manage multiple initiatives simultaneously with precision and accountability.
• Communication Skills: Strong written and verbal communication for stakeholder engagement and executive reporting.
• Technology Proficiency: Expertise in MS Office Suite, Power BI, and collaboration tools.
• Interpersonal Skills: Ability to work collaboratively with cross-functional teams and senior leadership.
• Attention to Detail: High accuracy and thoroughness in documentation and analysis.

Confidentiality: Strong sense of professionalism and discretion in handling sensitive information.

About the Role:

We are seeking an Assistant Franchise Business Strategy Consultant to work closely with our principal consultant in the franchise business consulting team. This role requires a strategic mindset, exceptional English communication skills, and a strong understanding of financial modelling and business strategy. The ideal candidate will assist in delivering end-to-end project solutions, working seamlessly between clients and the consulting team.

Key Responsibilities:

• Create impactful presentations and pitch decks for franchise investors.
• Develop financial models, ROI analyses, and franchise business models.
• Prepare detailed reports, market analyses, feasibility studies, and franchise marketing kits.
• Conduct secondary research to support client recommendations.
• Manage client relationships and deliverables independently.
• Assist in proposal writing, client meetings, and structuring franchise programs.

Desired Skills & Experience:

• Commerce background (BCom, BBA, MBA) preferred.
• 2-3 years of experience in consulting, strategy, or market research.
• Excellent spoken and written English skills (8/10 or higher).
• Strong understanding of financial modelling and business strategy.
• Ability to work effectively in a fast-paced environment and meet deadlines.

Preferences:

• Candidates well-settled in Bangalore or ready to relocate.
• Immediate joining preferred.

What We Offer:

• Competitive salary of ₹50,000 per month.
• Promotion opportunities after a 6-month probation period.

If you are a strategic thinker with a flair for business and exceptional communication skills, apply now to join our team as an Assistant Franchise Business Consultant.

This is a pure assistant franchise business consultant role and is meant for candidates who have the following skills:

· Strategy Presentations

· Pitch Development

· Investor Presentations

· Business Modeling

· Report Writing

· Operating Manuals

· Franchising

· Analytical Skills

· Reporting & Analysis

· Franchise SOPs

· Microsoft Office

· Microsoft Excel

· Market Research

· Financial Analysis

· Financial Modelling

· Interpersonal Communication

· Franchise Consulting

· Report Writing

· Content Development

· Business Strategy

· Business Analysis

· Business English

· Secondary Research

· Content Development

· SME Consulting

· Print Collaterals

· Marketing Collaterals

· Market Analysis

· Documentation

· Franchise Consulting

Once again, this opening is not IT-related, hence apply only if you match the above JD and have your graduation in commerce i.e. Bcom, or BBA as we do not approve Engineering / Science / Arts graduates though you have done your MBA.

• Business Consulting and Services

F

We are seeking a Management Trainee - Business Strategy to join our Strategy & Revenue team.

This pivotal role works directly with o C-level executive leadership and is designed for a top-tier MBA graduate with a knack for analytics, communication and finance background. You will become an expert at connecting the dots between our teams --

• Business Operations: Analyzing performance and streamlining workflows.
• Strategy and Revenue: Analyzing marketing and growth campaigns, using data to measure ROI, optimize spending, and drive profitable audience growth.
• Technology: Bridging technical capabilities with business goals. Your work will be highly visible, with regular communication with C-level executives. We're looking for someone who thrives on a challenge and can articulate complex ideas with ease.

Qualifications / Requirements:

• Recent graduate from top tier MBA college.
• Exceptional analytical and problem-solving skills with the ability to translate data into actionable insights.
• Outstanding communication skills—both written and verbal—to effectively collaborate with technical, business and strategy teams and present to C-level executives.
• A high degree of proactiveness and self-motivation, with a strong sense of ownership.
• An interest in positioning oneself in the media and OTT landscape.

Unique Insight: This role provides a direct lineage to understanding how a C-level executive thinks and will offer a deep dive into how AI can be adopted to enhance execution and drive data-driven decision-making.

• Lead client engagements focused on corporate strategy, market entry, growth initiatives, and operational improvement.
• Conduct comprehensive market research, competitive analysis, and financial modeling to inform strategic recommendations.
• Develop and articulate compelling strategic plans, roadmaps, and business cases for clients.
• Facilitate workshops and interviews with key stakeholders to gather insights and drive consensus on strategic objectives.
• Analyze business processes and identify opportunities for optimization, efficiency gains, and innovation.
• Develop and implement change management frameworks to support strategic execution.
• Build and nurture strong, long-term relationships with C-level executives and key decision-makers.
• Mentor and guide junior consultants, fostering their development and contribution to client success.
• Contribute to the firm's intellectual capital and thought leadership in strategy consulting.
• Present findings and recommendations clearly and persuasively to client leadership teams.
• Stay abreast of global economic trends, industry disruptions, and emerging business models.

• MBA or Master's degree in Business Administration, Economics, or a related field from a top-tier institution.
• Minimum of 6-8 years of experience in strategy consulting or a senior corporate strategy role.
• Demonstrated success in leading complex strategic projects and delivering actionable insights.
• Exceptional analytical, problem-solving, and critical thinking skills.
• Deep understanding of various industries and business functions.
• Excellent quantitative and qualitative analytical capabilities.
• Superb communication, presentation, and interpersonal skills, with the ability to influence senior stakeholders.
• Proven ability to manage projects effectively and work collaboratively within a team.
• Strong leadership potential and a passion for business growth.
• Experience with financial analysis and valuation techniques.
• Adaptability and a proactive approach to navigating challenging business environments.

• Conduct in-depth market research, competitive analysis, and operational assessments to identify strategic opportunities and challenges for clients.
• Develop comprehensive business strategies, including market entry plans, growth strategies, and operational improvement initiatives.
• Collaborate closely with client leadership teams to understand their business objectives and challenges.
• Facilitate workshops and brainstorming sessions to generate innovative solutions and drive strategic alignment.
• Create compelling presentations and reports to communicate findings, recommendations, and strategic roadmaps to clients.
• Manage project timelines, resources, and deliverables, ensuring successful project completion within scope and budget.
• Provide expert guidance and support to clients throughout the implementation phase of strategic initiatives.
• Mentor and coach junior consultants, fostering their professional development and contribution to projects.
• Stay abreast of industry trends, emerging technologies, and best practices in management consulting.
• Build and maintain strong client relationships, fostering trust and long-term partnerships.

• Master's degree in Business Administration (MBA), Finance, Economics, or a related field.
• Minimum of 6 years of experience in management consulting or a strategic role within a corporation.
• Proven track record of successfully developing and implementing business strategies that have delivered measurable results.
• Exceptional analytical, problem-solving, and critical thinking skills.
• Strong understanding of various business functions, including marketing, finance, operations, and technology.
• Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and concisely.
• Proficiency in financial modeling, data analysis, and presentation software.
• Experience working in a client-facing role and managing stakeholder expectations.
• Ability to thrive in a fast-paced, dynamic, and collaborative environment.
• Demonstrated leadership potential and ability to work effectively in a hybrid model, balancing remote and in-office work.

• Conduct comprehensive business analysis and diagnose client challenges.
• Develop and present strategic recommendations to senior leadership.
• Design and implement business process improvements and organizational restructuring.
• Lead client engagements and manage project teams effectively.
• Facilitate workshops and stakeholder meetings to drive consensus and action.
• Stay abreast of industry trends, market dynamics, and best practices.
• Develop compelling proposals and contribute to business development efforts.

• Master's degree in Business Administration (MBA) or a related field.
• Minimum of 5-7 years of experience in management consulting or a strategic advisory role.
• Proven experience in developing and implementing business strategies.
• Strong analytical, problem-solving, and quantitative skills.
• Excellent written and verbal communication skills, with exceptional presentation abilities.
• Demonstrated ability to lead teams and manage client relationships.
• Proficiency in financial analysis and modeling techniques.
• Ability to travel as required by client engagements.

• Conduct comprehensive market analysis, competitive landscaping, and internal assessments to identify strategic opportunities and challenges.
• Develop data-driven business strategies, including market entry, growth strategies, portfolio optimization, and operational improvements.
• Collaborate closely with clients to understand their unique business needs and define strategic objectives.
• Lead project teams in the development and execution of strategic initiatives, ensuring timely and successful delivery.
• Facilitate workshops and strategic planning sessions with senior stakeholders.
• Create compelling business cases, financial models, and strategic presentations for executive review.
• Advise clients on organizational design, change management, and capability building to support strategy execution.
• Monitor industry trends, emerging business models, and disruptive technologies to provide forward-looking insights.
• Mentor and develop junior consultants, fostering a culture of excellence and continuous learning.
• Build and maintain strong client relationships, acting as a trusted advisor.
• Contribute to the development of the firm's intellectual capital and service offerings.

• MBA or equivalent advanced degree from a top-tier business school.
• Minimum of 6 years of progressive experience in management consulting, corporate strategy, or a related strategic advisory role.
• Demonstrated success in developing and implementing complex business strategies for major organizations.
• Exceptional analytical, quantitative, and problem-solving skills.
• Strong understanding of various industries and business functions.
• Excellent communication, presentation, and interpersonal skills, with the ability to articulate complex ideas clearly.
• Proven leadership and team management capabilities.
• Experience in change management and organizational transformation.
• Proficiency in financial modeling and market analysis tools.
• Ability to thrive in a fast-paced, demanding, and collaborative environment.
• Willingness to travel extensively as required by client engagements.

• Lead strategic consulting engagements, from diagnostic and analysis to strategy formulation and implementation support.
• Conduct market research, competitive analysis, and financial modeling to inform strategic recommendations.
• Develop comprehensive business strategies, including growth, market entry, M&A, and operational improvement plans.
• Facilitate workshops and stakeholder interviews to gather insights and build consensus.
• Prepare and deliver compelling presentations to C-suite executives and board members.
• Mentor and develop junior consultants, fostering a collaborative and high-performing remote team culture.
• Manage project scope, timelines, and deliverables, ensuring client satisfaction and high-quality outcomes.
• Build and nurture long-term relationships with clients, establishing yourself as a trusted advisor.
• Contribute to the firm's knowledge development and intellectual capital in strategic management.