1 Student Assistant jobs in India

Job Purpose

Own the end-to-end academic side of course delivery: lead all faculty conversations, convert pedagogy into a robust course outline and course pack plan, steer schedule decisions and evaluation windows, and govern academic compliance (audit/credit, budget review, commercial coordination). The Sr. Associate/Associate partners with you to execute the operational backend.

Job Outline

Faculty engagement & course design

• Staffing check of faculty in Salesforce and confirmation with FAO.
• First outreach and all subsequent faculty communications (requirements, class plan, quizzes, simulations, software).
• Receive and reconfirm the Course Outline ; ensure completeness against CLTE template; coordinate with IAA where required.
• Drive course pack content decisions (cases, simulations, software) and LRC procurement requests.
• Share/confirm textbook choices; ensure licence needs for Faculty & AAs are captured (ops handled by Sr. Associate/ Associate).

Scheduling & governance

• Build the class schedule (with Sr. Associate/ Associate support on personalisation/calendars) and lock evaluation preference windows (mid-term & end-term).
• Decide audit/credit status and note special approvals/exceptions.
• Coordinate with Commercial team on scope/budget assumptions; conduct budget review (tracking handled by Sr. Associate / Associate).

Evaluation & feedback loop

• Communicate evaluation plan; send faculty emails for evaluation windows; share evaluations with Faculty; request ASA feedback from Faculty.

Stakeholder alignment

• Confirm AA allocation with Academic Associate Manager.
• Lead Pre-Term meetings with AAs (delivered jointly with Sr. Associate/ Associate).
• Own final hand-off meeting with AAs (joint).

Quality & systems

• Oversee Zoho updates for milestones; sign-off on Atrium/LMS accuracy and course readiness before go-live.

Job Specification -

Knowledge / Education

Bachelor’s/Master’s degree

Specific Skills

Strength in stakeholder management, academic policy, scheduling, and content curation (cases/sims/software).

Tools: Salesforce, Atrium, LMS, Zoho, MS Excel/PowerPoint; strong written comms (faculty-facing).

Desirable Experience

5-6 years

Job Interface/Relationships:

Internal

• Within department, Faculty, and other departments in ISB

External

• Vendors

Key Responsibilities

% Time Spent

Faculty engagement & course design (requirements, outline, cases/sims/software decisions) - 35%

Scheduling & academic governance (class plan, audit/credit, eval windows, commercial) - 20%

Faculty communications & evaluation loop (all emails, share results, ASA feedback) - 15%

Stakeholder alignment (AA allocation, pre-term with AAs, cross-function syncs) - 10%

Budget review & academic approvals - 8%

Quality/sign-offs & systems oversight (Atrium/LMS readiness, Zoho oversight) - 7%

Joint planning & final hand-off to AAs - 5%

Total - 100%

KPI - Course readiness on time

Measure - Course packs and LMS status signed off ≥ T-5 working days before course start

Target - 100% sign-off by T-5 (exceptions pre-approved)

Data Source - Pre-term checklist; LMS publish log

KPI - Design completeness

Measure - Critical gaps in outline/pack at sign-off

Target - 0 critical gaps

Data Source - Outline checklist; pack QC report

KPI - Faculty satisfaction (CSAT)

Measure - Post-course faculty survey on communication & preparedness

Target - ≥4.5/5

Data Source - Survey tool; term summary

KPI - Evaluation planning compliance

Measure - Mid/End-term windows set & communicated as per plan

Target - 100% windows set & communicated

Data Source - Email trail; evaluation plan

KPI - Governance compliance

Measure - Audit/Credit & policy adherence

Target - 0 non-conformances

Data Source - Policy audit notes; approvals

KPI - Budget review

Measure - Pre-term budget review completed; variances documented with rationale

Target - 100% reviews done; 100% variances documented

Data Source - Budget sheet; review minutes

KPI - Stakeholder alignment

Measure - AA allocation confirmed; Pre-term with AAs conducted

Target - 100% allocations confirmed; meeting held

Data Source - AA manager note; meeting minutes

KPI - Change management

Measure - Post-bidding updates implemented without impacting go-live

Target - ≤1 BD turnaround; no go-live slippage

Data Source - Atrium change log; Zoho updates

Any Other Significant Input

Weekend and late evening work involved depending on the requirements of courses /Guest sessions/ Academic area wise info sessions.