26 Student Care jobs in India
Student Care Executive
Chandigarh, Chandigarh
Chandigarh University
Posted today
Job Viewed
Job Description
Job description
**Job Description**:
- Provide guidance and assistance to students facing academic, personal, or emotional challenges.
- Act as a point of contact for students in crisis and provide timely intervention and support.
- Collaborate with counseling services and relevant authorities to address urgent student needs.
- Manage and allocate resources effectively to ensure the smooth operation of student care services.
- Maintain records of student care resources and update inventory as needed.
- Work closely with academic staff, counselors, and other relevant departments to address student concerns and ensure a holistic approach to student care.
- Maintain accurate and confidential records of student interactions and interventions.
- Generate reports on student care activities and outcomes for management.
- Need good communication skills to handle student's query, request and complaint.
- Bachelor degree & good communication skills
- Good MS Excel Skills
- Good Typing Speed
- Good Writing skills
Minimum 1yrs exp required
CALL AT
**Job Types**: Full-time, Permanent
**Salary**: ₹15,000.00 - ₹24,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
**Speak with the employer**
+91
**Job Description**:
- Provide guidance and assistance to students facing academic, personal, or emotional challenges.
- Act as a point of contact for students in crisis and provide timely intervention and support.
- Collaborate with counseling services and relevant authorities to address urgent student needs.
- Manage and allocate resources effectively to ensure the smooth operation of student care services.
- Maintain records of student care resources and update inventory as needed.
- Work closely with academic staff, counselors, and other relevant departments to address student concerns and ensure a holistic approach to student care.
- Maintain accurate and confidential records of student interactions and interventions.
- Generate reports on student care activities and outcomes for management.
- Need good communication skills to handle student's query, request and complaint.
- Bachelor degree & good communication skills
- Good MS Excel Skills
- Good Typing Speed
- Good Writing skills
Minimum 1yrs exp required
CALL AT
**Job Types**: Full-time, Permanent
**Salary**: ₹15,000.00 - ₹24,000.00 per month
Schedule:
- Day shift
**Education**:
- Bachelor's (required)
**Language**:
- English (required)
**Speak with the employer**
+91
This advertiser has chosen not to accept applicants from your region.
0
Student Care Executive
Chandigarh, Chandigarh
Chandigarh University
Posted today
Job Viewed
Job Description
Student care executive works in confidential settings with individuals who are experiencing personal difficulties, to help them overcome their problems and to make appropriate changes to their lives. Effective counseling skills are vital in this role, and student counselors should be able to confidently provide advice and guidance while creating a space where students can express themselves honestly. They should have an understanding of the different needs of students at every stage of development. The role requires high levels of patience and compassion.
- Conduct individual and group counseling sessions to advise and assist students with academic and vocational development.
- Evaluate students’ attributes and assist them in realizing their objectives.
- Develop and implement counseling strategies with contemporary methods of mentoring.
- Identify behavioral problems and act appropriately to remedy the situation.
- Pay attention to societal and cultural differences in all student matters.
- Assess the development of students and highlight the sense of accomplishment.
- Complete evaluations, analyze results and provide purposeful feedback.
Competencies
- Good knowledge of MS Excel, word & presentation.
- Good communication and people skills.
- A high level of attention to detail.
- The ability to work under pressure and meet tight deadlines.
- Minimum graduation required.
- Minimum 1yr of experience required.
Call at
**Job Types**: Full-time, Permanent
**Salary**: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91
- Conduct individual and group counseling sessions to advise and assist students with academic and vocational development.
- Evaluate students’ attributes and assist them in realizing their objectives.
- Develop and implement counseling strategies with contemporary methods of mentoring.
- Identify behavioral problems and act appropriately to remedy the situation.
- Pay attention to societal and cultural differences in all student matters.
- Assess the development of students and highlight the sense of accomplishment.
- Complete evaluations, analyze results and provide purposeful feedback.
Competencies
- Good knowledge of MS Excel, word & presentation.
- Good communication and people skills.
- A high level of attention to detail.
- The ability to work under pressure and meet tight deadlines.
- Minimum graduation required.
- Minimum 1yr of experience required.
Call at
**Job Types**: Full-time, Permanent
**Salary**: ₹15,000.00 - ₹25,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91
This advertiser has chosen not to accept applicants from your region.
1
Student Support
Hyderabad, Andhra Pradesh
GUS Education
Posted today
Job Viewed
Job Description
Graduate
- Fluent in English
- Effective verbal/written communication skills
- Obtain end-to-end brand and product knowledge
- A positive attitude and customer focused approach
- Ability to act with tact, good judgment, and discretion
- Must be deadline driven and goal-oriented
- Superior organizational skills and ability to multi-task
- Customer Service acumen
- Critical thinker with ability to analyse situation on one to one basis and act accordingly
- Lead by example,
- Live the core values and drive company culture.
- Capable of working independently
- Self-Motivated
- Adaptability
- Fluent in English
- Effective verbal/written communication skills
- Obtain end-to-end brand and product knowledge
- A positive attitude and customer focused approach
- Ability to act with tact, good judgment, and discretion
- Must be deadline driven and goal-oriented
- Superior organizational skills and ability to multi-task
- Customer Service acumen
- Critical thinker with ability to analyse situation on one to one basis and act accordingly
- Lead by example,
- Live the core values and drive company culture.
- Capable of working independently
- Self-Motivated
- Adaptability
This advertiser has chosen not to accept applicants from your region.
2
Student Support
Kolkata, West Bengal
Leveraged Growth Pvt Ltd
Posted today
Job Viewed
Job Description
Skills Required:
- Good Communication skills
- Good proficiency in English
- Basic computer skills
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹14,000.00 - ₹20,000.00 per month
Schedule:
- Fixed shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
Wear a mask, maintain distance and sanitization in common areas (lifts, washrooms, etc.)
- Good Communication skills
- Good proficiency in English
- Basic computer skills
**Job Types**: Full-time, Regular / Permanent
**Salary**: ₹14,000.00 - ₹20,000.00 per month
Schedule:
- Fixed shift
Supplemental pay types:
- Overtime pay
- Performance bonus
- Yearly bonus
COVID-19 considerations:
Wear a mask, maintain distance and sanitization in common areas (lifts, washrooms, etc.)
This advertiser has chosen not to accept applicants from your region.
3
Student Support Executive
Kochi, Kerala
Edubex
Posted today
Job Viewed
Job Description
We are looking for a **Student Support Executive - Work from home **who are passionate, self-driven, and focused individuals who can take the education revolution to the next level. You will be expected to connect with our International learners to provide them with one-to-one support for assignments, classes, and other academic concerns.
- _**MBA Fresher (Keralite preferred)**_
- Highly effective communication(English)
- Willing to work in flexible shift timing
- Strong conviction
- highly energy and enthusiasm
- Willingness to learn
- A laptop and a strong internet connection
**If you think the above description is for you, then come and join our team. If not, please don't waste your time as well as ours.**
**Salary**: ₹10,000.00 per month
Schedule:
- Flexible shift
Supplemental pay types:
- Commission pay
Application Question(s):
- Are you willing to work on a flexible shift?
**Education**:
- Master's (required)
**Language**:
- English (required)
**Speak with the employer**
+91
- _**MBA Fresher (Keralite preferred)**_
- Highly effective communication(English)
- Willing to work in flexible shift timing
- Strong conviction
- highly energy and enthusiasm
- Willingness to learn
- A laptop and a strong internet connection
**If you think the above description is for you, then come and join our team. If not, please don't waste your time as well as ours.**
**Salary**: ₹10,000.00 per month
Schedule:
- Flexible shift
Supplemental pay types:
- Commission pay
Application Question(s):
- Are you willing to work on a flexible shift?
**Education**:
- Master's (required)
**Language**:
- English (required)
**Speak with the employer**
+91
This advertiser has chosen not to accept applicants from your region.
4
Student Support Officer
Chennai, Tamil Nadu
HERE AND NOW - The French Institute
Posted today
Job Viewed
Job Description
Position Overview:
Key Responsibilities:
1. Customer Management:
- Serve as the primary point of contact for students, addressing their technical and administrative queries.
- Provide educational guidance about courses and their benefits.
- Support the professional growth of students and help them achieve their academic goals.
2. Sales Support:
- Assist the Sales Manager in developing and implementing sales strategies.
- Help in identifying new business opportunities and ensure consistent growth in sales revenue.
- Develop and monitor student support programs to enhance customer satisfaction.
3. Coordination and Execution:
- Assist with the organization, coordination, and execution of tests and the delivery of study materials.
- Ensure students have a seamless experience with our portals and materials.
- Coordinate and oversee the organization and delivery of demonstration classes featuring student-professor interactions.
4. Administrative Support:
- Maintain detailed records of student interactions using CRM tools like HubSpot and Salesforce.
- Support the Sales Manager in presenting sales, revenue, and expenses reports to the management.
Qualifications:
1. 0-2 years of experience in sales and marketing. Freshers/Graduates passionate about the sales and marketing industry are also welcome to apply.
2. Bachelor’s / Master's degree in Marketing or a related field.
3. Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
4. Strong proficiency in English.
5. Strong business sense and industry expertise.
6. Excellent people management skills.
7. Ability to work independently and as part of a team.
8. Strong organizational and time management skills.
| Work from Office
Fixed salary : Rs 15,000 to Rs 20,000
Salary : Rs 20,000 to Rs 40,000 (including perks and incentives)
Speak with employer: +91
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹40,000.00 per month
**Benefits**:
- Flexible schedule
- Paid sick time
- Paid time off
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Sales: 1 year (preferred)
Work Location: In person
Key Responsibilities:
1. Customer Management:
- Serve as the primary point of contact for students, addressing their technical and administrative queries.
- Provide educational guidance about courses and their benefits.
- Support the professional growth of students and help them achieve their academic goals.
2. Sales Support:
- Assist the Sales Manager in developing and implementing sales strategies.
- Help in identifying new business opportunities and ensure consistent growth in sales revenue.
- Develop and monitor student support programs to enhance customer satisfaction.
3. Coordination and Execution:
- Assist with the organization, coordination, and execution of tests and the delivery of study materials.
- Ensure students have a seamless experience with our portals and materials.
- Coordinate and oversee the organization and delivery of demonstration classes featuring student-professor interactions.
4. Administrative Support:
- Maintain detailed records of student interactions using CRM tools like HubSpot and Salesforce.
- Support the Sales Manager in presenting sales, revenue, and expenses reports to the management.
Qualifications:
1. 0-2 years of experience in sales and marketing. Freshers/Graduates passionate about the sales and marketing industry are also welcome to apply.
2. Bachelor’s / Master's degree in Marketing or a related field.
3. Demonstrated ability to communicate, present, and influence credibly and effectively at all levels of the organization.
4. Strong proficiency in English.
5. Strong business sense and industry expertise.
6. Excellent people management skills.
7. Ability to work independently and as part of a team.
8. Strong organizational and time management skills.
| Work from Office
Fixed salary : Rs 15,000 to Rs 20,000
Salary : Rs 20,000 to Rs 40,000 (including perks and incentives)
Speak with employer: +91
**Job Types**: Full-time, Permanent
Pay: ₹20,000.00 - ₹40,000.00 per month
**Benefits**:
- Flexible schedule
- Paid sick time
- Paid time off
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
**Education**:
- Bachelor's (preferred)
**Experience**:
- Sales: 1 year (preferred)
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
5
Student Support Executive
Bhopal, Madhya Pradesh
Toprankers Ed-Tech Solutions Pvt. Ltd.
Posted today
Job Viewed
Job Description
**Job Title: Student Support Executive**
**Organisation: Toprankers Edtech Solutions private limited**
**Location**: MP Nagar, Bhopal
**Work Mode**: Work from Office
- **Timings: 12 PM - 9 PM**_
**Job Summary**:
**Key Responsibilities**:
- Assist students with their queries regarding course offerings, registration, and exams.
- Provide guidance on account-related issues, payment processes, and technical support.
- Maintain accurate records of student interactions and ensure follow-up.
- Offer timely and effective resolution of student complaints and concerns.
- Coordinate with other departments to ensure student satisfaction.
- Help students with platform navigation and accessing study materials.
- Ensure students are aware of relevant updates, events, and deadlines.
**Requirements**:
- Good communication skills (both written and verbal).
- Ability to handle multiple tasks and work in a fast-paced environment.
- Previous experience in customer service or student support is a plus.
- Proficiency in using CRM systems or customer support tools is a plus.
**Job Types**: Full-time, Permanent
Pay: Up to ₹23,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Application Question(s):
- Are you comfortable with the shift timings (12 PM - 9 PM)?
- If Working, what is your current salary in LPA?
**Experience**:
- total work: 1 year (preferred)
- Customer support: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person
**Organisation: Toprankers Edtech Solutions private limited**
**Location**: MP Nagar, Bhopal
**Work Mode**: Work from Office
- **Timings: 12 PM - 9 PM**_
**Job Summary**:
**Key Responsibilities**:
- Assist students with their queries regarding course offerings, registration, and exams.
- Provide guidance on account-related issues, payment processes, and technical support.
- Maintain accurate records of student interactions and ensure follow-up.
- Offer timely and effective resolution of student complaints and concerns.
- Coordinate with other departments to ensure student satisfaction.
- Help students with platform navigation and accessing study materials.
- Ensure students are aware of relevant updates, events, and deadlines.
**Requirements**:
- Good communication skills (both written and verbal).
- Ability to handle multiple tasks and work in a fast-paced environment.
- Previous experience in customer service or student support is a plus.
- Proficiency in using CRM systems or customer support tools is a plus.
**Job Types**: Full-time, Permanent
Pay: Up to ₹23,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
Application Question(s):
- Are you comfortable with the shift timings (12 PM - 9 PM)?
- If Working, what is your current salary in LPA?
**Experience**:
- total work: 1 year (preferred)
- Customer support: 1 year (preferred)
**Language**:
- English (required)
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
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6
Student Support Executive
Hyderabad, Andhra Pradesh
Flaviant Network Private Limited
Posted today
Job Viewed
Job Description
_**Flaviant Network Pvt. Ltd.**_**is an ed-tech organization that provides online and offline courses to aspirants of Civil Service Examinations.**
**Responsibilities**:
- **To provide relevant information about the courses to students via mails/calls**:
- **To take responsibility and close admission to courses within the deadlines**:
- **To co-ordinate with different departments to resolve any issues in enrolment**:
- **To follow up on the leads on calls/mails for enrolment**:
- **To maintain data in relevant formats as may be required occasionally.**
**Key Skills**
- **Excellent spoken English**:
- **Professional English writing skills**:
- **Strong follow-up skills**:
- **Experience in ed-tech and Civil Service Examination will be an added advantage though not mandatory**
**Job Types**: Full-time, Permanent
Pay: ₹200,000.00 - ₹300,000.00 per year
**Benefits**:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Weekend availability
Supplemental Pay:
- Yearly bonus
**Experience**:
- total work: 2 years (preferred)
**Language**:
- Hindi (required)
- English (required)
Work Location: In person
**Responsibilities**:
- **To provide relevant information about the courses to students via mails/calls**:
- **To take responsibility and close admission to courses within the deadlines**:
- **To co-ordinate with different departments to resolve any issues in enrolment**:
- **To follow up on the leads on calls/mails for enrolment**:
- **To maintain data in relevant formats as may be required occasionally.**
**Key Skills**
- **Excellent spoken English**:
- **Professional English writing skills**:
- **Strong follow-up skills**:
- **Experience in ed-tech and Civil Service Examination will be an added advantage though not mandatory**
**Job Types**: Full-time, Permanent
Pay: ₹200,000.00 - ₹300,000.00 per year
**Benefits**:
- Health insurance
- Paid sick time
- Paid time off
- Provident Fund
Schedule:
- Day shift
- Weekend availability
Supplemental Pay:
- Yearly bonus
**Experience**:
- total work: 2 years (preferred)
**Language**:
- Hindi (required)
- English (required)
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
7
Student Support Officer
Mumbai, Maharashtra
Go ask now technology pvt ltd
Posted today
Job Viewed
Job Description
**Job Types**: Full-time, Permanent
Pay: Up to ₹33,671.14 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Performance bonus
Work Location: In person
Pay: Up to ₹33,671.14 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Morning shift
Supplemental Pay:
- Performance bonus
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
8
Student Support Administrator
Bengaluru, Karnataka
Near And Learn Pvt Ltd
Posted today
Job Viewed
Job Description
**Job description**
We’re currently seeking a skilled customer support executive to help us provide top-notch service to our customers at NearLearn
**Objectives of this role**
- Giving guidelines for the for the courses.
- Resolving customer issues and concerns efficiently, ensuring high customer satisfaction.
- Maintaining a deep understanding of our services and policies to address customer concerns effectively.
- Maintaining detailed and accurate records of customer interactions and inquiries.
- Arranging a batch and do the fees collection
- Batch Arrangement
- Training class recordings sharing with the students
**Your tasks**:
- Periodically resolve the students queries
- Address customer feedback and concerns with empathy and professionalism.
- Collaborate with cross-functional teams to ensure timely resolution of issues.
- Handle a high volume of customer contacts while maintaining quality service.
- Identify common customer issues and suggest improvements to enhance the customer experience.
- Keep accurate records of customer interactions using our customer support software.
- Contribute to the development of customer support materials and resources at the firm.
**Required skills and qualifications**
- Bachelor’s degree in Business, Communication or a related field.
- Fresher
- Strong communication and interpersonal skills to interact with customers in a professional and empathetic manner.
- Effective problem-solving abilities to address customer concerns and find suitable solutions quickly.
- Organisational and time management skills to handle multiple customer inquiries.
- Problem-solving skills with the ability to think on your feet.
- Being detail-oriented with a commitment to delivering high-quality service.
- Ability to work effectively in a team and cross-functional environment.
Pay: ₹6,500.00 - ₹,000.00 per month
Work Location: In perso
Pay: 500.00 - 000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: In person
We’re currently seeking a skilled customer support executive to help us provide top-notch service to our customers at NearLearn
**Objectives of this role**
- Giving guidelines for the for the courses.
- Resolving customer issues and concerns efficiently, ensuring high customer satisfaction.
- Maintaining a deep understanding of our services and policies to address customer concerns effectively.
- Maintaining detailed and accurate records of customer interactions and inquiries.
- Arranging a batch and do the fees collection
- Batch Arrangement
- Training class recordings sharing with the students
**Your tasks**:
- Periodically resolve the students queries
- Address customer feedback and concerns with empathy and professionalism.
- Collaborate with cross-functional teams to ensure timely resolution of issues.
- Handle a high volume of customer contacts while maintaining quality service.
- Identify common customer issues and suggest improvements to enhance the customer experience.
- Keep accurate records of customer interactions using our customer support software.
- Contribute to the development of customer support materials and resources at the firm.
**Required skills and qualifications**
- Bachelor’s degree in Business, Communication or a related field.
- Fresher
- Strong communication and interpersonal skills to interact with customers in a professional and empathetic manner.
- Effective problem-solving abilities to address customer concerns and find suitable solutions quickly.
- Organisational and time management skills to handle multiple customer inquiries.
- Problem-solving skills with the ability to think on your feet.
- Being detail-oriented with a commitment to delivering high-quality service.
- Ability to work effectively in a team and cross-functional environment.
Pay: ₹6,500.00 - ₹,000.00 per month
Work Location: In perso
Pay: 500.00 - 000.00 per month
Schedule:
- Day shift
Supplemental Pay:
- Performance bonus
Work Location: In person
This advertiser has chosen not to accept applicants from your region.
9