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Lead Student Success Counselor

Hyderabad, Andhra Pradesh Sosin IAS Academy

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Job Description

Company Description:


Sosin IAS Academy, an established name in the field of Civil Services coaching has come off age in the task of preparing the young minds in nation building. Formerly known as Target IAS, is the brainchild of our Founder Director, Mrs. Sosin Thayyaba Revella. We take pride in being the first women-founded Civil Services coaching entity in India, setting new benchmarks of excellence.


Sosin IAS academy’s new found strength lies in AI-enabled learning in Civil Services– the first of its kind in India – making us the most adaptive organisation that integrates content, experience, and technology to empower aspirants in their UPSC journey, ensuring their success in this pursuit.


With vast and varied experience in teaching, guiding students in the field of UPSC, our founder laid firm foundations of the organisation, based on ethics, values, humanism and conscious efforts to the uncompromising quality of service delivered to the aspirants.



Role Description:

This is a full-time, on-site role for a Senior Student Counsellor at Sosin IAS Academy, Hyderabad. The Senior Student Counsellor will provide career guidance, academic planning support, and motivation to students preparing for the Civil Services Examination.


The role involves direct interaction with students and parents, understanding their needs, offering personalised advice, and helping them choose the right programs. The counsellor will also collaborate with faculty and administration to ensure a seamless support system for aspirants.


Key Responsibilities:

· Cold Calling & Lead Qualification: Reach out to prospective students/parents, assess their UPSC background, preparation stage, and career aspirations.


· Needs Assessment & Course Recommendation: Identify learner gaps and suggest the most suitable UPSC courses.


· Objection Handling & Conversions: Address queries with empathy, resolve doubts about exam strategies/course fit, and drive enrolments.


· Relationship Building: Maintain long-term student and parent relationships by offering consistent guidance during their preparation journey.


· Reporting & Insights: Maintain accurate records of leads, calls, conversions, and provide insights into student needs and exam trends.


· Collaboration & Growth: Work closely with the sales and academic teams to align strategies, track exam trends, and enhance enrolment outcomes.


Eligibility & Skills:

· Excellent communication, counselling, and persuasion skills.

· Strong convincing ability, conversion skills, and target-oriented working mindset.

· Prior experience in academic counselling, sales, or education (UPSC/competitive coaching) preferred.

· Solid understanding of the UPSC syllabus, exam patterns, and preparation strategies is appreciated.

· Passionate at devising new strategies to enhance admissions, being a go getter.


Eligibility & Skills

· Education : Any Graduate or Post-Graduate.

· Languages : Proficiency in English, Hindi, and Telugu (spoken & written).

· Technical Skills : Basic knowledge of MS Office (Word, Excel, PowerPoint).

· Strong communication, counselling, and persuasion skills.

· Ability to handle targets, conversions, and relationship-building effectively.

· Prior experience in academic counselling, sales, or education (UPSC coaching preferred).

· Experience: Minimum 4–5 years in counselling/education/sales domain.

· Salary / Remuneration: ₹26,000 to ₹30,000 per month + Attractive Incentives

·

How to Apply: Send your CV with a covering letter to:


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    Student Support Associate

    Rohtak, Haryana PW (PhysicsWallah)

    Posted 9 days ago

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    Job Description

    Location: Rohtak, Haryana


    Type : Full-Time, In-Office


    Job Summary:

    The Student Support member role is a key position within our organization, primarily responsible for providing exceptional support to students who visit our support desk. This role requires strong English communication skills, a dedication to problem-solving, and a commitment to adhering to standard operating procedures to maintain the highest quality of service. If you are passionate about helping students succeed and thrive in their academic journey, this position is an ideal opportunity for you.


    Key Responsibilities:


    1. Student Support: Interact with students who visit the support center, addressing their queries, concerns, and issues with professionalism and empathy.
    2. Query Resolution: Respond to student inquiries through various communication channels, including in-person visits, phone calls, ensuring prompt and accurate resolution of their queries.
    3. Standard Operating Procedures: Follow established standard operating procedures (SOPs) to ensure consistency in service delivery and maintain the highest quality of support.
    4. Communication : Communicate effectively with students, faculty, and staff, maintaining a high level of English proficiency in both written and spoken communication.
    5. Documentation : Maintain accurate and detailed records of student interactions, including the nature of queries, actions taken, and resolutions provided.
    6. Quality Assurance: Continuously strive to improve service quality, adhere to quality standards, and proactively identify opportunities for process enhancement.
    7. Team Collaboration: Collaborate with colleagues to share knowledge, best practices, and innovative solutions to support students effectively.
    8. Training and Development: Participate in training sessions and professional development activities to stay up-to-date with the latest information and best practices in student support.
    9. Feedback Handling: Gather and provide feedback from students to relevant departments for process improvement and enhancement of the student experience.
    10. Adaptability : Be open to occasional changes in responsibilities, such as assisting with special projects or other support tasks as needed.
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    Student Support & Admission Officer

    New Delhi, Delhi Dolyte Global Solutions

    Posted 20 days ago

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    Job Description

    full-time


    Job Overview

    We are seeking a dedicated and professional Student Support Admission Officer to join our team at Dolyte Global Solutions in New Delhi, Delhi. This is a full-time, junior-level position that requires 1 to 3 years of relevant experience. The ideal candidate will be responsible for facilitating the admission process, providing student support, and coordinating with universities effectively.


    Qualifications and Skills

    • Experience in handling the admission process and guiding students through various admission stages effectively.
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    • Understanding of the application process and the ability to manage it efficiently for multiple student profiles.
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    • Strong organizational skills with the ability to handle multiple tasks and meet deadlines.
    • Detail-oriented and capable of ensuring accuracy in all admission-related documentation and records.
    • Must possess good interpersonal skills to create a supportive and welcoming environment for students.


    Roles and Responsibilities

    • Guide prospective students through the entire admission process, ensuring a smooth and efficient experience.
    • Coordinate with various universities to secure admissions and gather relevant information for students.
    • Provide dedicated support to students, addressing any queries or concerns they have throughout their admission journey.
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    • Maintain up-to-date knowledge of admission processes, requirements, and deadlines for different universities.
    • Prepare and maintain student records, ensuring data confidentiality and accuracy.
    • Collaborate with team members to improve admission processes and enhance student support services.
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    Student Support Executive (Edtech - Operations)

    Bihar, Bihar TeamLease Edtech

    Posted 1 day ago

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    Job Description

    Job description


    Job description


    About TeamLease Edtech (

    TeamLease EdTech ( formerly known as Schoolguru Eduserve) is Indias leading learning solutions company providing comprehensive services across Universities and Corporates. We have an exclusive partnership with 40 of Indias largest Universities across 16 Indian states, we train 3.5 Lakh students on our platform through 9 Indian languages, work with 500 corporates in their upskilling/skilling initiatives and manage over 200 degree, diploma, certificate programs.

    '

    Role: Student Support Executive (Edtech - Operations

    Location: Bodhgaya


    Job Responsibilities:

    • Manage end-to-end student operations including admission support, onboarding, academic coordination, and exam process execution.
    • Act as the primary operational interface between students and internal teams (sales, academics, tech, and compliance).
    • Oversee documentation verification, admission compliance, and student record accuracy.
    • Resolve student queries and concerns promptly to ensure high levels of satisfaction and engagement.
    • Maintain and update data in CRM, LMS, and other student information systems.
    • Generate and analyze reports to track operational KPIs and student lifecycle metrics.
    • Contribute to process standardization, automation, and continuous improvement efforts.
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    Lead Pediatric Nanny and Educational Support

    751001 Bhubaneswar, Orissa ₹40000 Annually WhatJobs

    Posted 16 days ago

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    Job Description

    full-time
    We are seeking an exceptional and highly dedicated Lead Pediatric Nanny and Educational Support professional to join a prominent family in Bhubaneswar, Odisha . This is a crucial role requiring a unique blend of nurturing childcare expertise and a proactive approach to early childhood education. The ideal candidate will be responsible for the comprehensive care and development of two young children, aged 3 and 5. Your daily duties will encompass meal preparation, ensuring a safe and stimulating environment, managing nap schedules, and orchestrating engaging, age-appropriate activities designed to foster cognitive, social, and emotional growth. A key component of this position involves designing and implementing a tailored educational curriculum, focusing on foundational literacy, numeracy, and creative expression. You will collaborate closely with parents to establish routines, track developmental milestones, and ensure seamless transitions between home and potential preschool environments. Exceptional communication skills are paramount, enabling you to provide regular updates and detailed feedback on the children's progress. This role demands a profound understanding of child psychology and developmental stages, coupled with a genuine passion for fostering a love of learning. A commitment to maintaining a positive and supportive atmosphere is essential. We are looking for someone who can take initiative, anticipate needs, and contribute meaningfully to the children's upbringing. A minimum of five years of experience in professional childcare, with a focus on early education or a related field, is mandatory. CPR and First Aid certifications are required. Background checks will be conducted. This is a live-out position based in a well-appointed family home in Bhubaneswar, Odisha . The successful candidate will demonstrate a high level of professionalism, discretion, and reliability. Proficiency in English is essential for communication and educational activities.
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    Lead Pediatric Nanny and Educational Support

    380001 Ahmedabad, Gujarat ₹45000 Annually WhatJobs

    Posted 24 days ago

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    Job Description

    full-time
    Our client is seeking an exceptional Lead Pediatric Nanny and Educational Support professional to join their esteemed family in Ahmedabad, Gujarat, IN . This pivotal role involves providing comprehensive care, nurturing development, and facilitating educational milestones for young children within a warm and stimulating home environment. The ideal candidate will possess extensive experience in early childhood education and development, coupled with a deep understanding of positive discipline techniques and age-appropriate learning strategies. You will be responsible for creating engaging daily schedules that balance playtime, structured learning activities, creative exploration, and essential rest periods. This includes planning and executing educational games, reading sessions, and arts and crafts that foster cognitive, social, and emotional growth. Additionally, you will oversee meal preparation, ensuring nutritious and balanced diets are provided, and manage light household duties related to the children's well-being, such as organizing their rooms and laundry. Collaboration with parents is key; regular communication regarding the child's progress, challenges, and achievements will be expected. A proactive approach to identifying and addressing any developmental needs or concerns is paramount. This position offers a unique opportunity to make a significant impact on a child's formative years, requiring a compassionate, patient, and highly organized individual. The successful candidate will embody a proactive, responsible, and nurturing spirit, contributing to a safe, supportive, and enriching home atmosphere. A background check and first-aid certification are mandatory. This is more than just a childcare role; it is a commitment to shaping young minds and futures.
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