398 Supervisor jobs in Bengaluru

Supervisor

Are you positive, motivated, and ready to learn in a fast-paced call center environment? This is an opportunity to work in a friendly atmosphere, be recognized for your success, and make a difference. At ResultsCX, we are focused on providing exceptional customer service to our clients and making the communities we live and work in a better place to be.

The Supervisor provides world-class support to the call center agents and our clients, customers, as well as consistently driving to exceed performance targets. In this role, you will support and develop ResultsCX Associates by providing and delivering a best-in-class level of coaching in areas of call center performance, customer service, technology, and professional development.

We expect greater of ourselves. What’s Your Greater? Come find it at ResultsCX

UK/International Banking Experience / Voice inbound call experience a MUST

Rotational schedule - including overnights

Onsite work

In this role you will:

Directly manage team of 10 or more agents, including the provision of significant input on hiring, appropriate discipline, discharge, and insuring accuracy of inputs regarding payroll documentation

Identify, Prioritize and Coach agent development areas

Document account resolutions, issues, and general notes.

Assist agents with functionality and basic troubleshooting of product or account issues for the customers

Maintain target levels of performance required by the client

Maintain up-to-date level of product and procedural knowledge by being attentive to and acting upon information advised in email updates, team meetings, trainings and other briefings.

Provide appropriate motivational techniques to promote team building and to increase team and Call Center morale.

Help maintain a good team and working environment

Multitask, listen, input data, probes, and proves solutions to the agents.

Ensure that all Agent reference materials are up to date.

Undertake duties of a general nature or additional tasks as business requires from time to time

Conduct mandatory phone call monitoring and desk-side coaching to ensure that all agents are providing the levels of customer service that is required.

Ensure that agents have working equipment and all items needed to do their job

We are looking for someone who has:

Consistent attendance and punctuality.

Strong English communication skills written and verbal.

Previous experience in a similar role in the BPO industry Experience as a Mentor.

Ability to exceed KPI’s.

Proficient knowledge of inbound contact center environment.

Excellent phone skills, customer service skills, analytical and troubleshooting expertise.

Solid verbal and written communication skills.

The Ability to multi-task, handle escalated calls and upset customers in a professional and courteous manner.

A flexible schedule.

Analytical and troubleshooting expertise.

Ability to develop and motivate a team.

Superb listening, probing, negotiation and de-escalation skills

About ResultsCX

ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. We design, build, and deliver digitally influenced customer journeys that achieve the satisfaction and loyalty brands need to thrive and grow, while improving efficiency and reducing costs. ResultsCX’s 30+-year track record for reimagining the customer experience to meet consumers’ evolving expectations has driven growth to more than 20 geographic hubs and approximately 20,000 colleagues worldwide. Our core expertise extends to actionable analytics, contact center as a service (CCaaS), and our own SupportPredict AI-powered digital experience platform. Our strength lies in exceptional individuals working together in a high-performing, fun culture to deliver next-generation customer experiences on behalf of our clients.

Results-CX

**Work activities**
- Conferring with production, design, and sales personnel to obtain design suggestions and customer orders.
- Sketching freehand design of article.
- Obtaining approval from customer, design committee, or authorised company officials.
- Preparing or directing preparation of blueprints containing manufacturing specifications, such as dimensions, wood type, and upholstery fabrics to be used in manufacturing article.
- Attending staff conference with plant personnel to explain and resolve production requirements.
- Designing and preparing detailed drawings of jigs, fixtures, forms, or tools required to be used in production.
- Designing custom pieces or styles according to specific period or country.
- Building or overseeing the development of prototypes and computer aided design models before going into production.
- Designing fixtures and equipment, such as counters and display case.

Requirement:
Degrees most relevant to this career would be
Furniture design and manufacture,
Computer and 3D design
Industrial Design.Artistic ability combined with creative ideas about design and styles.

Salary best in indusrty.
- Interest in 3D design.
- Problem solving by seeking new ideas.
- Learning new practical skills.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹17,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (required)

**Speak with the employer**

Looking For A Supervisor Who is able to supervise the emplyees maintaining the quality of the work attending customers and Cash handeling Looking for an experienced person who has a minimum experience of 1 year and knows minimum 3 languages and computer knowlege is required, english Speaking, Writing & reading is also necessary

**Salary**: ₹15,000.00 - ₹30,000.00 per month

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Fixed shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Speak with the employer**

Responsible for Manage Day to Day Operations., Accounts management, Monitor Move-in Move-out of residents, Familiar with ADDA software, My gate operations,. Taking Regular Updates.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

JOB role : Handle dispatch of material

**Salary**: ₹15,000.00 - ₹23,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Overtime pay
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)

Ability to Commute:

- Bengaluru, Karnataka (required)

Ability to Relocate:

- Bengaluru, Karnataka: Relocate before starting work (required)

**Speak with the employer**

**Key Responsibilities**:
**Operational Management**:

- Supervise daily logistics operations through the Control Tower, ensuring smooth coordination of shipments.
- Monitor transportation networks in real-time to proactively identify and highlight
- Maintain visibility on all shipments and ensure timely escalations for any deviations.

**Stakeholder Coordination:

- FT team mainly ( Manage services)**
- Serve as the primary point of contact for internal teams, carriers, and suppliers regarding logistics updates and issue resolution.
- Coordinate with warehouse teams, transporters, and 3PL partners to optimize load planning and route management.
- Communicate real-time updates to relevant stakeholders, ensuring transparency in operations.

**Performance Monitoring & Reporting**:

- Track key logistics KPIs such as on-time delivery, transit time, and cost per shipment.

**Technology & Process Improvement**:

- Utilize Transportation Management Systems (TMS) and other digital tools to enhance visibility and operational control.

**Preferred Skills**:

- Experience in managing domestic
- Knowledge of regulatory compliance in logistics and transportation.

Pay: ₹200,000.00 - ₹300,000.00 per year

Schedule:

- Day shift

Work Location: In person

**Warehouse Supervisor - Godrej FG Bangalore**:
This is a significant role and requires multi-tasking along with time management and load ability including warehouse layout also loading and unloading of the goods received inbound and outbound. The ability to supervise all the duties that are done by the warehouse workers. They also must manage the unloading, storage and loading of the goods.

**Your responsibilities as a Supervisor**
- Confer with warehouse workers to decipher when delivery truck/vehicle arrive and make plan to receive them.
- Responsible for counting and supervising of inventory loaded into /unloaded from truck.
- Performing daily inspection of the warehouse grounds.
- Responsible for scanning the items at the time of loading and unloading of materials.
- Supervising all warehouse workers and daily activities done by each worker.
- Maintain FIFO on all stock.
- Ensuring the loaded items correspond to the pick list generated.
- Maintain storage area by organizing floor space; adhering to safety and storage layout specifications.
- Managing the stock in the warehouse in an orderly manner along with systematic labeling and identifiers
- Responsible for maintaining the bin card updating system in proper manner.
- Responsible for maintaining inventory by conducting daily PIC (Physical Inventory Counting) and weekly full stock count.
- Responsible to assign duties to workers based on their experience.
- Supervise and control order picking, goods in, goods out; operations to ensure accuracy with minimum handling and stock damage.
- Assist the warehouse workers to lift and carry items to awaiting delivery trucks, ensuring that the workers have properly and safely loaded the items onto the vehicles and secure the same.
- Confirm proper and timely delivery of products.
- Motivate and encourage teamwork within the workforce for attaining the warehouse objectives.
- Ensure the general cleanliness and maintenance of the warehouse space and equipment’s.

**The required skills for this role are: -**
- Good communication
- Ability to manage warehouse.
- Interpersonal skills
- Ability to handle contingencies
- Time management skills
- Reporting skills
- Team player
- Leadership skills

**The qualification preferred**:
- Graduate with preferred prior experience in similar field and with strong advance knowledge of excel and SAP skills.

**Additional Information**
**Job Number**
**Job Category** Reservations
**Location** Trinity Whitefield Bengaluru, No 134-136 Road No 1, Bengaluru, Karnataka, India, VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Oversee accuracy of room blocks, reservations, and group market codes. Communicate company values and/or culture to new employees. Review and implement new Reservations procedures. Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Respond to any challenges found for accommodating rooming requests. Set-up proper billing accounts according to Accounting policies. Troubleshoot, resolve, and document guest issues and concerns or escalate/refer to appropriate individual.
Assist management in training, scheduling, counseling, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; thank guests with genuine appreciation. Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Read and visually verify information in a variety of formats. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 2 years of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
Tribute Portfolio is a family of independent hotels drawn together by a sense of character and passion for captivating design, vibrant social scenes, and experiences that feel like the real deal. Tribute Portfolio hotels are emboldened to stay true to their own character - they each tell their own design story, connect with their surrounding communities and proudly show off their individual brand identity. In joining Tribute Portfolio, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

**Additional Information**
**Job Number**
**Job Category** Housekeeping & Laundry
**Location** The Ritz-Carlton Bangalore, 99 Residency Road, Bengaluru, Karnataka, India, 560 025VIEW ON MAP ( Full Time
**Located Remotely?** N
**Position Type** Non-Management
**POSITION SUMMARY**
Inspect guest rooms, public areas, pool, etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports, verify room status, determine discrepant rooms, prioritize room cleaning, and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping, Engineering, Front Office, and Laundry. Document and resolve issues with discrepant rooms with the Front Desk. Prepare, distribute, and communicate changes in room assignments. Communicate issues to next shift. Complete required paperwork.
Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees. Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language. Develop and maintain positive working relationships with others; listen and respond appropriately to the concerns of other employees. Ensure adherence to quality expectations and standards. Move, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance. Ability to push and pull a loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, kneel, or walk for an extended period across an entire work shift. Grasp, turn, and manipulate objects of varying size and weight, requiring fine motor skills and hand-eye coordination. Enter and locate work-related information using computers and/or point of sale systems. Read and visually verify information in a variety of formats (e.g., small print). Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATION
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: At least 1 year of related work experience.
Supervisory Experience: At least 1 year of supervisory experience.
License or Certification: None
_At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._
At more than 100 award-winning properties worldwide, The Ritz-Carlton Ladies and Gentlemen create experiences so exceptional that long after a guest stays with us, the experience stays with them. Attracting the world's top hospitality professionals who curate lifelong memories, we believe that everyone succeeds when they are empowered to be creative, thoughtful and compassionate.
Every day, we set the standard for rare and special luxury service the world over and pride ourselves on delivering excellence in the care and comfort of our guests.
Your role will be to ensure that the "Gold Standards" of The Ritz-Carlton are delivered graciously and thoughtfully every day. The Gold Standards are the foundation of The Ritz-Carlton and are what guides us each day to be better than the next. It is this foundation and our belief that our culture drives success by which The Ritz Carlton has earned the reputation as a global brand leader in luxury hospitality. As part of our team, you will learn and exemplify the Gold Standards, such as our Employee Promise, Credo and our Service Values. And our promise to you is that we offer the chance to be proud of the work you do and who you work with.
In joining The Ritz-Carlton, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.