10,079 Support Consultant jobs in India

Job Opportunity Support Consultant at ITC Infotech

Location: Mumbai

Experience Required: 3-5 Years

Job Type: Full-Time

Notice period: Immediate to 30 days only.

Job Description: Support Consultant – Mumbai Location

Role: L1.5 Support Consultant

Responsibilities

• Provide first-level technical support and troubleshooting for applications built with ASP.NET, .NET Core, and MS SQL.
• Assist in resolving customer-reported issues and escalate complex problems to higher-level support teams.
• Monitor system performance and ensure timely resolution of incidents.
• Document support cases and maintain accurate records for future reference.
• Collaborate with development teams to identify recurring issues and suggest improvements.

Required Skills

• Technologies: ASP.NET, .NET Core, MS SQL
• Basic knowledge of ASP.NET and .NET Core for application support.
• Familiarity with MS SQL for basic database troubleshooting.
• Strong problem-solving and analytical skills to address technical issues.
• Good communication skills to interact with customers and internal teams.
• Ability to work under pressure and manage multiple support requests.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
• 3 to 5 years of experience in technical support or a related role.
• Basic understanding of web application support processes.
• Excellent customer service and teamwork skills.

Kindly share the below details along with your updated resume.

Total Exp:

Rel Exp:

Skill:

Current company with Payroll:

CTC:

ECTC:

NP:

LWD:

Current location:

Preferred location for Mumbai (Yes/No):

Holding any Offers and Package:

Thanks & Regards

Faijunnisa.

Job Description

Customer Support is made up of 200+ experts globally, who providing professional, efficient, and effective technical support to Basware customers and partners in a manner that further enhances customer experience, satisfaction, and loyalty. We work to resolve customer cases and incidents to enable our customers to use Basware products and services efficiently and enable them to run their business seamlessly.

Customer Support draws on our collective expertise so that our customers realize the best possible business outcomes with Basware’s number 1 AP solutions.

We are looking for a Support Consultant role with experience of 3+ years preferably in a support profile.

The Support Consultant is responsible for our clients' day-to-day assistance using our enterprise software application.

The Support Consultant will work alone and with assigned team members to provide timely and professional client support and issue resolution. The primary focus will be troubleshooting issues, data analysis, and advanced client education on software functions.

Role Accountabilities:

Skills & Requirements

Experience and core attributes:

Basware values respect, hard work, drive and customer-centricity.

Job Opportunity Support Consultant at ITC Infotech

Location: Mumbai

Experience Required: 3-5 Years

Job Type: Full-Time

Notice period: Immediate to 30 days only.

Job Description: Support Consultant – Mumbai Location

Role: L1.5 Support Consultant

Responsibilities

• Provide first-level technical support and troubleshooting for applications built with ASP.NET, .NET Core, and MS SQL.
• Assist in resolving customer-reported issues and escalate complex problems to higher-level support teams.
• Monitor system performance and ensure timely resolution of incidents.
• Document support cases and maintain accurate records for future reference.
• Collaborate with development teams to identify recurring issues and suggest improvements.

Required Skills

• Technologies: ASP.NET, .NET Core, MS SQL
• Basic knowledge of ASP.NET and .NET Core for application support.
• Familiarity with MS SQL for basic database troubleshooting.
• Strong problem-solving and analytical skills to address technical issues.
• Good communication skills to interact with customers and internal teams.
• Ability to work under pressure and manage multiple support requests.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
• 3 to 5 years of experience in technical support or a related role.
• Basic understanding of web application support processes.
• Excellent customer service and teamwork skills.

Kindly share the below details along with your updated resume.

Total Exp:

Rel Exp:

Skill:

Current company with Payroll:

CTC:

ECTC:

NP:

LWD:

Current location:

Preferred location for Mumbai (Yes/No):

Holding any Offers and Package:

Thanks & Regards

Faijunnisa.

Job Opportunity Support Consultant at ITC Infotech

Location: Mumbai

Experience Required: 3-5 Years

Job Type: Full-Time

Notice period: Immediate to 30 days only.

Job Description: Support Consultant – Mumbai Location

Role: L1.5 Support Consultant

Responsibilities

• Provide first-level technical support and troubleshooting for applications built with ASP.NET, .NET Core, and MS SQL.
• Assist in resolving customer-reported issues and escalate complex problems to higher-level support teams.
• Monitor system performance and ensure timely resolution of incidents.
• Document support cases and maintain accurate records for future reference.
• Collaborate with development teams to identify recurring issues and suggest improvements.

Required Skills

• Technologies: ASP.NET, .NET Core, MS SQL
• Basic knowledge of ASP.NET and .NET Core for application support.
• Familiarity with MS SQL for basic database troubleshooting.
• Strong problem-solving and analytical skills to address technical issues.
• Good communication skills to interact with customers and internal teams.
• Ability to work under pressure and manage multiple support requests.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
• 3 to 5 years of experience in technical support or a related role.
• Basic understanding of web application support processes.
• Excellent customer service and teamwork skills.

Kindly share the below details along with your updated resume.

Total Exp:

Rel Exp:

Skill:

Current company with Payroll:

CTC:

ECTC:

NP:

LWD:

Current location:

Preferred location for Mumbai (Yes/No):

Holding any Offers and Package:

Thanks & Regards

Faijunnisa.

Job Opportunity Support Consultant at ITC Infotech

Location: Mumbai

Experience Required: 3-5 Years

Job Type: Full-Time

Notice period: Immediate to 30 days only.

Job Description: Support Consultant – Mumbai Location

Role: L1.5 Support Consultant

Responsibilities

• Provide first-level technical support and troubleshooting for applications built with ASP.NET, .NET Core, and MS SQL.
• Assist in resolving customer-reported issues and escalate complex problems to higher-level support teams.
• Monitor system performance and ensure timely resolution of incidents.
• Document support cases and maintain accurate records for future reference.
• Collaborate with development teams to identify recurring issues and suggest improvements.

Required Skills

• Technologies: ASP.NET, .NET Core, MS SQL
• Basic knowledge of ASP.NET and .NET Core for application support.
• Familiarity with MS SQL for basic database troubleshooting.
• Strong problem-solving and analytical skills to address technical issues.
• Good communication skills to interact with customers and internal teams.
• Ability to work under pressure and manage multiple support requests.

Qualifications

• Bachelor’s degree in computer science, Information Technology, or a related field (or equivalent experience).
• 3 to 5 years of experience in technical support or a related role.
• Basic understanding of web application support processes.
• Excellent customer service and teamwork skills.

Kindly share the below details along with your updated resume.

Total Exp:

Rel Exp:

Skill:

Current company with Payroll:

CTC:

ECTC:

NP:

LWD:

Current location:

Preferred location for Mumbai (Yes/No):

Holding any Offers and Package:

Thanks & Regards

Faijunnisa.