289 Support Functions jobs in India

India - Manager – LPA Support Functions (Internal Only)

Mumbai, Maharashtra Inchcape Shipping Services

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Job Description

Who are Inchcape?

At Inchcape, our vision is to have a connected world in which our customers trade successfully and make better decisions in every port, everywhere. We use technology and our global network to help our partners connect to a smoother, smarter ocean.

Inchcape combines its worldwide infrastructure with local expertise through our global network of over proprietary offices across countries and a team of more than , committed professionals. Our diverse global customer base includes owners and charterers in the oil, cruise, container, and bulk commodity sectors as well as naval, government, and intergovernmental organisations.

We have an ambitious growth model, and a career here is certainly going to be a rewarding one that will allow you to bring your skills & experience. We embrace change and are open to new thinking and pushing for positive change in our industry.

Contract type: Permanent

Location: Navi Mumbai-Airoli

We have an exciting opportunity for a Manager in our LPA Support Functions team. You will be responsible for;

Team Management

  • Lead, mentor, and manage teams to ensure operational objectives and process requirements are consistently achieved.
  • Conduct performance reviews, prepare performance reports, and support the career development of team members.
  • Develop and expand training and development programs tailored to organizational and individual needs.
  • Monitor team productivity and quality to ensure KPIs and business targets are met.
  • Enhance efficiency by supporting teams operationally and administratively.
  • Optimize management of overhead activities to maintain effective productivity across teams.
  • Operations

  • Oversee the completion of all processes and procedures while maintaining high-quality standards.
  • Identify, recommend, and drive process improvements through effective programs and initiatives.
  • Represent the function in discussions with regional/local offices, addressing progress updates and areas for improvement.
  • Financial & Cash Flow Management

  • Lead and manage the timely cash flow by ensuring % prefunding/prepayment turnaround, wherever necessary, in line with customer credit terms.
  • Reporting

    Prepare, analyze, and submit regular and ad-hoc reports to Management, ensuring accuracy and timeliness.

    What you’ll do: (Key Accountabilities & Key Deliverables)

    Provide strategic leadership to the Local Performing Agent (LPA) Support Functions Department, comprising teams with members, ensuring seamless execution of the business plan in alignment with organizational goals.

  • Manage the Agency Support teams of Australia and New Zealand, handling comprehensive vessel husbandry services, including crew changes, cash to master, spare deliveries, medical attendance, bunkering, vessel repairs, and dry-docking.
  • Manage Agency Support teams of North Europe and Singapore, responsible for the administration of tanker vessel port operations. These teams maintain complete vessel operation data in Optic, while also managing the Optic database for husbandry jobs and CLS customer activities.
  • Define and implement long-term objectives to achieve operational excellence and meet business expectations, ensuring adherence to KPIs such as PDA (Port Cost Estimate) submissions, final cost submissions, accurate data entry in Optic and OneDA, vendor bookings, and compliance with government authorities.
  • Ensure strict compliance with Inchcape compliance standards and HSSE policies.
  • Lead the review, implementation, and continuous improvement of Working Instructions, SOPs, and checklists, ensuring alignment with local regulations and operational requirements.
  • Act as the primary business contact for the VSC Hub with regional and local offices, while ensuring exceptional customer service delivery and effective representation of client needs.
  • Who you are: (Required-Knowledge, Experience, Education & Skills)

  • Proficient with Microsoft Office (Word, Excel, PowerPoint)
  • Experience of the CLS working process.
  • Customer-facing.
  • Knowledge of vendor management.
  • Team handling.
  • Familiar with tanker-related data management.
  • Handling customer grievances.
  • Process transitions
  • Skills

  • Excellent communication skills: Verbal & Written.
  • Adaptable to changing conditions and an excellent team player.
  • Managing Work Process
  • Honest, transparent, and trustworthy
  • Proactive, dynamic, and innovative
  • Culturally aware and diplomatic
  • Accountability
  • Presentation
  • Leadership quality
  • Problem solving
  • Strategic planning
  • Team management
  • Mentoring team
  • Academic Qualification

  • Mandatory - Graduate in any stream.
  • Desirable – Shipping and port operations-related courses will be added advantage
  • Experience

  • to years of Working experience in the Port agency business and/or with Ship/crew Management companies an assistant. Manager level.
  • Experience in handling husbandry and commercial jobs.
  • Experience in vendor management.
  • Must be experienced in leading a team.
  • Experience in training & development
  • Why Inchcape Shipping Services?

    We believe in building a diverse and high-performing workforce that works together to provide our customers with the exceptional service they deserve. To reach the highest standards, we depend on our people, their welfare, training, and expertise. We realise the value of our staff and know that your unique experiences, skills, and passions will help you to build a rich and rewarding career in our dynamic industry.

    Our values are at the centre of everything we do, and the successful candidate will be expected to demonstrate and fully adopt these:

    Global Perspective - we connect the world and see the bigger picture.

    The Power of People - we rely on the strength of local agent knowledge and relationships.

    Progress - we adopt new thinking and push for positive change in our industry.

    In return, we will offer you:

    A diverse range of benefits, depending on your geographical location. Globally, as a minimum, you will receive:

  • A retirement savings plan
  • Life assurance
  • Holiday
  • Competitive salary
  • Employee Assistance Programme
  • Career development and progression opportunities
  • Values Award celebration events
  • Plus, much more!

    If you think that you have the right skills, knowledge and attitude to join our team, then we invite you to apply by simply clicking at the top of this advert!

    ISSthebiggerpicture

    Appointment to this role will be subject to satisfactory references and possession of a valid Right to Work documentation, depending upon your geographical location.

    Inchcape is an Equal Employment Opportunity Employer, and equality, diversity, and inclusion are at the centre of everything we do. We recognise that our customers, colleagues, contractors and other partners are central to our success and that we work in a diverse society. We acknowledge not only our legal, but also our moral responsibility to ensure all groups have equality of opportunity.

    LI-DNI

    This advertiser has chosen not to accept applicants from your region.

    Business Support Analyst

    Chennai, Tamil Nadu NTT America, Inc.

    Posted 1 day ago

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    Job Description

    At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
    NTT DATA, Inc. currently seeks a "Business Support Senior Associate" to join our team in "Chennai".
    At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
    NTT DATA, Inc. currently seeks a "Business Support Senior Associate" to join our team in "Coimbatore".
    **Position's General Duties and Tasks**
    We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust.
    To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. In these roles you will be responsible for: - Providing front-line Customer service to Policyholders, beneficiaries, agents, and internal customers via Chat/email.
    - Ensuring customer satisfaction and strive to meet service standards. Providing Outstanding customer service
    - Processing and logging incoming chats/emails into the CRM system.
    - Identifying customer needs, Forwarding, and escalating inquiries to relevant individuals and departments.
    - Communicating effectively and professionally with both internal and external customers to resolve questions and issues.
    - Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team.
    - Collaborating with management or other team members as appropriate to proactively address service issues and concerns.
    - Analyse and clear inquiries of the Team and address it appropriately. Reaching out to various stakeholders for any further inquiry.
    - Coordinating training and mentoring activities for new team members.
    - Maintaining confidentiality of information.
    - Performing other duties as the need arises.
    **Required Skills for this role include:**
    Candidate should have a minimum of 3-5 years' experience in Voice/Chat support that required you to work regularly scheduled shifts.
    Possesses excellent verbal and written communication skills
    Proficient experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
    12+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product.
    12+ months of experience in a role that required you to communicate (oral/written) effectively in a professional/office setting.
    Typing speed of 35 wpm.
    Ready to work in complete night shifts
    Any Graduation with English as a compulsory subject.
    Ability to sit at a desk/remote for extended periods.
    Proficient with MS Office suites and leading CRM tools such as Salesforce
    **Preferred Skills include:**
    Previous insurance industry experience that required knowledge of Life insurance and annuity policies where you handled interactions(calls/chat/email) from customers inquiring about payments, policy information, or claims.
    Required schedule availability for this position is Monday-Saturday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime basis business requirement.
    This advertiser has chosen not to accept applicants from your region.

    Business Support Analyst

    Chennai, Tamil Nadu NTT DATA North America

    Posted 1 day ago

    Job Viewed

    Tap Again To Close

    Job Description

    At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
    NTT DATA, Inc. currently seeks a "Business Support Senior Associate" to join our team in "Chennai".
    At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company's growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.
    NTT DATA, Inc. currently seeks a "Business Support Senior Associate" to join our team in "Coimbatore".
    **Position's General Duties and Tasks**
    We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust.
    To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. In these roles you will be responsible for: - Providing front-line Customer service to Policyholders, beneficiaries, agents, and internal customers via Chat/email.
    - Ensuring customer satisfaction and strive to meet service standards. Providing Outstanding customer service
    - Processing and logging incoming chats/emails into the CRM system.
    - Identifying customer needs, Forwarding, and escalating inquiries to relevant individuals and departments.
    - Communicating effectively and professionally with both internal and external customers to resolve questions and issues.
    - Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team.
    - Collaborating with management or other team members as appropriate to proactively address service issues and concerns.
    - Analyse and clear inquiries of the Team and address it appropriately. Reaching out to various stakeholders for any further inquiry.
    - Coordinating training and mentoring activities for new team members.
    - Maintaining confidentiality of information.
    - Performing other duties as the need arises.
    **Required Skills for this role include:**
    Candidate should have a minimum of 3-5 years' experience in Voice/Chat support that required you to work regularly scheduled shifts.
    Possesses excellent verbal and written communication skills
    Proficient experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.
    12+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product.
    12+ months of experience in a role that required you to communicate (oral/written) effectively in a professional/office setting.
    Typing speed of 35 wpm.
    Ready to work in complete night shifts
    Any Graduation with English as a compulsory subject.
    Ability to sit at a desk/remote for extended periods.
    Proficient with MS Office suites and leading CRM tools such as Salesforce
    **Preferred Skills include:**
    Previous insurance industry experience that required knowledge of Life insurance and annuity policies where you handled interactions(calls/chat/email) from customers inquiring about payments, policy information, or claims.
    Required schedule availability for this position is Monday-Saturday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime basis business requirement.
    This advertiser has chosen not to accept applicants from your region.

    Business Support Officer

    Mumbai, Maharashtra Randstad Belgium

    Posted 4 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    Business Support Officer 100%


    We are currently recruiting a full-time Business Support Officer to deliver services to our client in the pharmaceutical industries.

    In this role, you help the organization in timely and accurate compliance submissions, optimize document handling and records management, and reduce the risk of non-compliance. This keeps the organization up-to-date with regulatory changes, resulting in fewer compliance-related issues and better outcomes. Admin support also helps optimize document handling and records management, ensuring that important documents are stored securely and efficiently.


    Your responsibilities as a business support officer:

    Key responsibilities include, but are not limited to:

    • Document handling services that help teams manage and store their important documents in a secure and efficient manner: Retrieving, printing, signing, scanning, emailing, and mailing documents.
    • Records management services that help teams retrieve, archive and maintain accurate and up-to-date records, ensuring compliance with regulatory requirements.
    • Compliance submission services that help teams comply with regulatory requirements by providing timely and accurate submissions: Uploading, printing, and submitting reports and documents to government authorities.
    • Auditing: Responding to audit requests by gathering and providing documentation.


    What will you bring to the organisation?

    • You obtained a degree in business/office administration or in another relevant area in which you obtained strong administrative and organizational skills.
    • Knowledge of regulatory requirements and compliance standards is important, as well as experience in records management and document handling.
    • Strong analytical and problem-solving abilities in order to effectively manage records and documents. The role requires strong organizational skills, and the ability to manage multiple tasks effectively.
    • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is needed for this role. Other information management system experience (SFDC, Workday,.) is an advantage.
    • Excellent communication skills in the local language and in English.
    • You can work on-site in Mumbai (postal code 400 060).
    • Knowledge of compliance requirements in the pharmaceutical industry is a plus.


    What we offer to you:

    • A competitive salary and benefits package.
    • An employment contract with our contracting partner.
    • A dynamic and collaborative work environment in an international context.
    • Opportunities for professional development and career growth.


    Application process:

    Send us your resume and cover letter by replying to this job ad.

    • Our team will contact you for a telephone interview .
    • After a successful screening, an in-depth interview will be organized where you will also be able to meet your future project lead.
    • If necessary, you will be invited to an online assessment , mapping your key skills needed for this assignment (i.e. datacontrolling, motivation and English).

    Did it match ? Then we will make you an offer and look forward to working with you.

    This advertiser has chosen not to accept applicants from your region.

    Business Support Officer

    Mumbai, Maharashtra Randstad Belgium

    Posted 4 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    Business Support Officer 100%

    We are currently recruiting a full-time Business Support Officer to deliver services to our client in the pharmaceutical industries.

    In this role, you help the organization in timely and accurate compliance submissions, optimize document handling and records management, and reduce the risk of non-compliance. This keeps the organization up-to-date with regulatory changes, resulting in fewer compliance-related issues and better outcomes. Admin support also helps optimize document handling and records management, ensuring that important documents are stored securely and efficiently.

    Your responsibilities as a business support officer:

    Key responsibilities include, but are not limited to:

    • Document handling services that help teams manage and store their important documents in a secure and efficient manner: Retrieving, printing, signing, scanning, emailing, and mailing documents.
    • Records management services that help teams retrieve, archive and maintain accurate and up-to-date records, ensuring compliance with regulatory requirements.
    • Compliance submission services that help teams comply with regulatory requirements by providing timely and accurate submissions: Uploading, printing, and submitting reports and documents to government authorities.
    • Auditing: Responding to audit requests by gathering and providing documentation.

    What will you bring to the organisation?

    • You obtained a degree in business/office administration or in another relevant area in which you obtained strong administrative and organizational skills.
    • Knowledge of regulatory requirements and compliance standards is important, as well as experience in records management and document handling.
    • Strong analytical and problem-solving abilities in order to effectively manage records and documents. The role requires strong organizational skills, and the ability to manage multiple tasks effectively.
    • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is needed for this role. Other information management system experience (SFDC, Workday,.) is an advantage.
    • Excellent communication skills in the local language and in English.
    • You can work on-site in Mumbai (postal code 400 060).
    • Knowledge of compliance requirements in the pharmaceutical industry is a plus.

    What we offer to you:

    • A competitive salary and benefits package.
    • An employment contract with our contracting partner.
    • A dynamic and collaborative work environment in an international context.
    • Opportunities for professional development and career growth.

    Application process:

    Send us your resume and cover letter by replying to this job ad.

    • Our team will contact you for a telephone interview.
    • After a successful screening, an in-depth interview will be organized where you will also be able to meet your future project lead.
    • If necessary, you will be invited to an online assessment, mapping your key skills needed for this assignment (i.e. datacontrolling, motivation and English).

    Did it match? Then we will make you an offer and look forward to working with you.

    This advertiser has chosen not to accept applicants from your region.

    Business Support & Analytics

    New Delhi, Delhi Weekday AI

    Posted today

    Job Viewed

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    Job Description

    This role is for one of the Weekday's clients

    Min Experience: 2 years

    Location: Delhi, NCR, Gurugram, NOIDA

    JobType: full-time

    Requirements

    Business Support – Managing sensitive and confidential information while serving as a key point of coordination and control. Overseeing schedules, preparing meeting minutes, and ensuring timely follow-ups.

    SAP & Internal Orders Management – Initiating and managing internal orders (IOs) in SAP, while collaborating with multiple departments to ensure smooth workflows and accurate documentation.

    Presentations & Business Communication – Creating, refining, and delivering impactful presentations. Maintaining performance dashboards to track and communicate progress effectively.

    Market Analysis – Providing strategic support through market research, MIS reporting, and performance insights. Working closely with cross-functional teams to enable informed decision-making.

    This advertiser has chosen not to accept applicants from your region.

    Business Support Analyst

    Chennai, Tamil Nadu NTT

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    JOB DESCRIPTION

    At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

    NTT DATA, Inc. currently seeks a “Business Support Senior Associate” to join our team in “Chennai”.

    At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here.

    NTT DATA, Inc. currently seeks a “Business Support Senior Associate” to join our team in “Coimbatore”.

    Position's General Duties and Tasks

    We are looking for an outgoing Customer service associate to assist our customers with product inquiries in a swift, proficient, and friendly manner. The Customer service associate will be instrumental in addressing queries, concerns, and service issues, by communicating in a professional, positive manner. You will apply your multitasking skills by listening and responding to customer via Chat/Emails, navigating computers, documentation simultaneously. Should have the ability to swiftly gain customer confidence and trust.

    To ensure success in this position you will have the ability to maintain a sound knowledge of products and services and be an effective communicator. Top candidates are detail-oriented, motivated, and have excellent people skills. In these roles you will be responsible for: • Providing front-line Customer service to Policyholders, beneficiaries, agents, and internal customers via Chat/email.

    • Ensuring customer satisfaction and strive to meet service standards. Providing Outstanding customer service

    • Processing and logging incoming chats/emails into the CRM system.

    • Identifying customer needs, Forwarding, and escalating inquiries to relevant individuals and departments.

    • Communicating effectively and professionally with both internal and external customers to resolve questions and issues.

    • Developing and maintaining a solid working knowledge of the insurance industry and of all products, services and processes performed by the team.

    • Collaborating with management or other team members as appropriate to proactively address service issues and concerns.

    • Analyse and clear inquiries of the Team and address it appropriately. Reaching out to various stakeholders for any further inquiry.

    • Coordinating training and mentoring activities for new team members.

    • Maintaining confidentiality of information.

    • Performing other duties as the need arises.

    Required Skills for this role include:

    Candidate should have a minimum of 3-5 years’ experience in Voice/Chat support that required you to work regularly scheduled shifts.

    Possesses excellent verbal and written communication skills

    Proficient experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools.

    12+ months of experience in a role that required attention to detail, accuracy, and accountability for your work product.

    12+ months of experience in a role that required you to communicate (oral/written) effectively in a professional/office setting.

    Typing speed of 35 wpm.

    Ready to work in complete night shifts

    Any Graduation with English as a compulsory subject.

    Ability to sit at a desk/remote for extended periods.

    Proficient with MS Office suites and leading CRM tools such as Salesforce

    Preferred Skills include:

    Previous insurance industry experience that required knowledge of Life insurance and annuity policies where you handled interactions(calls/chat/email) from customers inquiring about payments, policy information, or claims.

    Required schedule availability for this position is Monday-Saturday (6.00 PM to 4.00 AM IST). The shift timings can be changed as per client requirements. Additionally, resources may have to do overtime basis business requirement.

    This advertiser has chosen not to accept applicants from your region.
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    BUSINESS SUPPORT EXECUTIVE

    Kochi, Kerala Spectrum Softtech Solutions Pvt. Ltd

    Posted today

    Job Viewed

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    Job Description

    BUSINESS SUPPORT EXECUTIVE

    Job Type :

    Business Support Executive

    Category

    IT: Software

    Locations

    Kochi

    Summary

    Business Support Executive:* Needed candidate profile Fresh graduates or experienced both can apply. Degree in computer science or technology field is an advantage.* Excellent verbal and written communication, good interpersonal skills, and flair for sales and coordination.

    This advertiser has chosen not to accept applicants from your region.

    Business Support Officer

    Mumbai, Maharashtra Randstad Belgium

    Posted 4 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    Business Support Officer 100%


    We are currently recruiting a full-time Business Support Officer to deliver services to our client in the pharmaceutical industries.

    In this role, you help the organization in timely and accurate compliance submissions, optimize document handling and records management, and reduce the risk of non-compliance. This keeps the organization up-to-date with regulatory changes, resulting in fewer compliance-related issues and better outcomes. Admin support also helps optimize document handling and records management, ensuring that important documents are stored securely and efficiently.


    Your responsibilities as a business support officer:

    Key responsibilities include, but are not limited to:

    • Document handling services that help teams manage and store their important documents in a secure and efficient manner: Retrieving, printing, signing, scanning, emailing, and mailing documents.
    • Records management services that help teams retrieve, archive and maintain accurate and up-to-date records, ensuring compliance with regulatory requirements.
    • Compliance submission services that help teams comply with regulatory requirements by providing timely and accurate submissions: Uploading, printing, and submitting reports and documents to government authorities.
    • Auditing: Responding to audit requests by gathering and providing documentation.


    What will you bring to the organisation?

    • You obtained a degree in business/office administration or in another relevant area in which you obtained strong administrative and organizational skills.
    • Knowledge of regulatory requirements and compliance standards is important, as well as experience in records management and document handling.
    • Strong analytical and problem-solving abilities in order to effectively manage records and documents. The role requires strong organizational skills, and the ability to manage multiple tasks effectively.
    • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is needed for this role. Other information management system experience (SFDC, Workday,.) is an advantage.
    • Excellent communication skills in the local language and in English.
    • You can work on-site in Mumbai (postal code 400 060).
    • Knowledge of compliance requirements in the pharmaceutical industry is a plus.


    What we offer to you:

    • A competitive salary and benefits package.
    • An employment contract with our contracting partner.
    • A dynamic and collaborative work environment in an international context.
    • Opportunities for professional development and career growth.


    Application process:

    Send us your resume and cover letter by replying to this job ad.

    • Our team will contact you for a telephone interview .
    • After a successful screening, an in-depth interview will be organized where you will also be able to meet your future project lead.
    • If necessary, you will be invited to an online assessment , mapping your key skills needed for this assignment (i.e. datacontrolling, motivation and English).

    Did it match ? Then we will make you an offer and look forward to working with you.

    This advertiser has chosen not to accept applicants from your region.

    Business Support Officer

    Mumbai, Maharashtra Randstad Belgium

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Business Support Officer 100%


    We are currently recruiting a full-time Business Support Officer to deliver services to our client in the pharmaceutical industries.

    In this role, you help the organization in timely and accurate compliance submissions, optimize document handling and records management, and reduce the risk of non-compliance. This keeps the organization up-to-date with regulatory changes, resulting in fewer compliance-related issues and better outcomes. Admin support also helps optimize document handling and records management, ensuring that important documents are stored securely and efficiently.


    Your responsibilities as a business support officer:

    Key responsibilities include, but are not limited to:

    • Document handling services that help teams manage and store their important documents in a secure and efficient manner: Retrieving, printing, signing, scanning, emailing, and mailing documents.
    • Records management services that help teams retrieve, archive and maintain accurate and up-to-date records, ensuring compliance with regulatory requirements.
    • Compliance submission services that help teams comply with regulatory requirements by providing timely and accurate submissions: Uploading, printing, and submitting reports and documents to government authorities.
    • Auditing: Responding to audit requests by gathering and providing documentation.


    What will you bring to the organisation?

    • You obtained a degree in business/office administration or in another relevant area in which you obtained strong administrative and organizational skills.
    • Knowledge of regulatory requirements and compliance standards is important, as well as experience in records management and document handling.
    • Strong analytical and problem-solving abilities in order to effectively manage records and documents. The role requires strong organizational skills, and the ability to manage multiple tasks effectively.
    • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) is needed for this role. Other information management system experience (SFDC, Workday,.) is an advantage.
    • Excellent communication skills in the local language and in English.
    • You can work on-site in Mumbai (postal code 400 060).
    • Knowledge of compliance requirements in the pharmaceutical industry is a plus.


    What we offer to you:

    • A competitive salary and benefits package.
    • An employment contract with our contracting partner.
    • A dynamic and collaborative work environment in an international context.
    • Opportunities for professional development and career growth.


    Application process:

    Send us your resume and cover letter by replying to this job ad.

    • Our team will contact you for a telephone interview .
    • After a successful screening, an in-depth interview will be organized where you will also be able to meet your future project lead.
    • If necessary, you will be invited to an online assessment , mapping your key skills needed for this assignment (i.e. datacontrolling, motivation and English).

    Did it match ? Then we will make you an offer and look forward to working with you.

    This advertiser has chosen not to accept applicants from your region.
     

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