54 Support Mtier Sap jobs in India

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. The Company offers a comprehensive portfolio of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.

To learn more, please visit and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn.

We are actively seeking a Sr. Support Engineer, SAP. This role is based in India, Hyderabad.

About Rimini Street, India, GCC.

Rimini Street Inc, HQ : Las Vegas, NV, USA a disruptor in third party ERP support services, established undisputed leadership and as a natural progression, entered India with Rimini Street, India GCC India kick starting operations in Hyderabad , in 2013 with Global Client Onboarding Services, IT shared services and Global Service Development. In no time, Rimini Street, India GCC started Bengaluru operations going up the value chain with more complex product development (Oracle, SAP, Peoplesoft, JDE etc.) & advanced services (Managed services, Professional services, Security Managed Services etc).

Rimini Street, India GCC gained valuable share in bringing the reputation to Rimini Street Inc of being a global provider of unified support and managed service solutions for enterprise software. Today, Rimini Street, India GCC is a family of about 800+ full time talented individuals, thanks to the remarkable talent that has supported the expansion.

Rimini Street, India has nicely emerged as Global Capability Centre (GCC), and proudly says, “if you are best of the best, you belong to Rimini”. We are on a mission to contribute significantly to our “Rimini ONE” program, a turnkey Rimini Street service program that offers a comprehensive set of unified, integrated services that can run, manage, support, customize, configure, connect, protect, monitor, and optimize your Oracle and SAP ERP, database, and technology software

Position Summary

We actively seek a Sr. Support Engineer, who can play the role of a Tower Lead for SAP BASIS who would be the primary point of contact and overall orchestrator for all AMS support activities related to the SAP BASIS, across ABAP, Java, and Cloud landscape. This role is based in India.

This role of SAP BASIS Tower Lead (AMS) demands a highly experienced individual who can not only oversee the technical delivery of support services but also act as a partner, ensuring alignment with business objectives and driving continuous improvement within the discipline. The tower lead will be responsible for the BASIS quality of service delivery, adherence to SLAs, effective incident and problem management, and fostering a collaborative environment between RSI AMS, RSI Enhancements/Project, third parties (such as OBS) and client internal teams. The ideal candidate will possess a deep understanding of complex enterprise systems, excellent communication skills, and a proven track record in leading high-performing AMS support teams.

Also, the BASIS Lead should provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting and supporting of multiple SAP global clients who use both 4.x, ECC environments & latest environments. Role demands proficient communication skills to do requirement gathering, replicating production issues, stakeholder (internal / external) understanding, adhering to time tracking, adhering to SLAs, and ensuring utilization as per expectations.

Essential Duties and Responsibilities:

Technical Skills – SAP BASIS:

JAVA

Database:

Functional Skills:

Personal Attributes:

Coordination & Communication Skills:

Service Management & Process Skills:

Additional Duties and Responsibilities:

Location:

Education:

Language:

Work Experience: 10+ years

Must have Skills: SAP BASIS Module in SAP with the following additional functional capabilities.

Why Rimini Street?

We are looking for talented, passionate people to help us build our future at . We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs: 

Accelerating Company Growth

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law. 

To learn more about how Rimini Street is redefining the enterprise software support industry, visit

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

SAP Certified Senior (SD) Lead Consultant is required for SAP S/4HANA Support and Implementations for our Chennai/Hyderabad location.

Job Responsibilities –

• Design, configuration and testing in either of the three modules – MM / SD / PP with application for various scenarios in the respective module
• Should be able to carry out complete process cycles in their respective modules; for e.g., MM consultant with procure to pay process set up – purchase requisitions, RFQ process, Purchase order, Inbound delivery and Goods Receipt process etc.,
• Knowledge in the other two modules (For e.g., for an SD guy, knowledge in MM and PP) is very essential to execute the function as Support Lead
• Integration of their respective modules with FICO is a must
• Must be able to independently handle Key users, take requirements and independently provide SAP solution in terms of configuration, testing, development and support issues during hyper care and support phase
• Coordination with internal Technical Team for quick resolution within the limits of SLA
• Knowledge of ABAP debugging interfaces is an added advantage

Required Skills -

• Must have 7+ years of experience in any of the SAP modules – MM/SD/PP with at least 2 end to end implementations experience with at least one in S/4 HANA
• Hands on experience in S/4HANA is a must along with experience of respective module related Fiori apps.
• Good domain experience and business knowledge in manufacturing is desirable. Domain knowledge and Experience in Dealer or Auto business is an added advantage
• Good understanding of Configuration, Transaction and Master data and the relevant upload programs
• Knowledge of ServiceNow, Fresh Service, JIRA or any ticketing tool

Nice to have Skills -

• Good to have experience on Quality assurance reviews during different phases of SAP implementation like BBP review, Configuration review and Pre-Go live readiness review.

Other Requirements -

• Should have excellent communication and presentation skills, client handling and delivery capability. Must have strong delivery skills in SAP modules

Job Description

Your Responsibilities:

The Support Analyst will be part of the Service Delivery Organization which is responsible to maintain all ADM systems in operation with highest availability. As a member of the Service Delivery Organization, an SAP analyst will analyze the tickets raised by user(s) and provide response/resolution to the user or work with the concerned teams/ 3rd party providers to resolve the issues as the per the Operational/Service Level Agreement with the business. The individual will also be responsible to collaborate with the architects, developers, and testers to build and deliver small enhancements in line with the global template design after approval from the Solution Delivery organization. 

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here:

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at

Req/Job ID

97446BR

#LI-Onsite

Ref ID

#LI-JY1

Job Description

Your Responsibilities:

The Support Analyst will be part of the Service Delivery Organization which is responsible to maintain all ADM systems in operation with highest availability. As a member of the Service Delivery Organization, an SAP analyst will analyze the tickets raised by user(s) and provide response/resolution to the user or work with the concerned teams/ 3rd party providers to resolve the issues as the per the Operational/Service Level Agreement with the business. The individual will also be responsible to collaborate with the architects, developers, and testers to build and deliver small enhancements in line with the global template design after approval from the Solution Delivery organization.

Your Profile:

#IncludingYou

Diversity, equity, inclusion and belonging are cornerstones of ADM’s efforts to continue innovating, driving growth, and delivering outstanding performance. We are committed to attracting and retaining a diverse workforce and create welcoming, truly inclusive work environments — environments that enable every ADM colleague to feel comfortable on the job, make meaningful contributions to our success, and grow their career. We respect and value the unique backgrounds and experiences that each person can bring to ADM because we know that diversity of perspectives makes us better, together.

For more information regarding our efforts to advance Diversity, Equity, Inclusion & Belonging, please visit our website here:

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at

Req/Job ID

98874BR

#LI-Onsite

Ref ID

#LI-JY1

About Rimini Street, Inc.

Rimini Street, Inc. (Nasdaq: RMNI), a Russell 2000® Company, is a global provider of end-to-end enterprise software support and innovation solutions and the leading third-party support provider for Oracle, SAP and VMware software. The Company offers a comprehensive portfolio of unified solutions to run, manage, support, customize, configure, connect, protect, monitor, and optimize enterprise application, database, and technology software. The Company has signed thousands of contracts with Fortune Global 100, Fortune 500, midmarket, public sector and government organizations who selected Rimini Street as their trusted, proven mission-critical enterprise software solutions provider and achieved better operational outcomes, realized billions of US dollars in savings and funded AI and other innovation investments.

To learn more, please visit ***, and connect with Rimini Street on X, Facebook, Instagram, and LinkedIn.

We are actively seeking a Functional Sr. Support Engineer, SAP FI/CO with ABAP. The role will report directly to the Regional Manager, APAC South SAP Delivery. The Functional Sr. Support Engineer, SAP FI/CO with ABAP will be based in Australia and may work from a remote office.

Position Summary

The role of the Functional Sr. Support Engineer, SAP FI/CO with ABAP is to provide exceptional remote-based support for mission-critical SAP applications as part of our global customer support team. The position has the responsibility for researching, troubleshooting and supporting of multiple SAP modules for our global clients. The role of the Techno Functional Support Engineer requires the expertise and skills to diagnose serious issues; then develop, test, package and deliver fixes for such issues in complex, integrated and highly-configured environments.

Essential Duties & Responsibilities

• Solve complex customer issues using methodical troubleshooting based on expert knowledge of SAP applications functionality and technology.
• Work closely with customers on a daily basis to understand their needs, support business change and deliver a consistently high quality customer experience.
• Provide remote-based functional support & training for your specialist SAP modules.
• Support client customizations, sharing implementation and best practices advice.
• Develop application break fixes for critical product defects.
• Create scripts to identify, analyze and correct data issues.
• Manage one or more key assigned accounts as a technical/functional advisor.
• Provide hands-on assistance using proprietary tools in a test environment or via remote client connectivity.
• Be a pro-active contributor to a support organization which is running 24x7x365, this will require the ability to work flexible hours, including evenings, weekends and holidays and monitoring email regularly outside standard business hours
• Collaborate with team members in a virtual team environment to extend field experience to different client situations.
• Contribute to the development and management of knowledge-sharing methodologies, diagnostic tools, and creative processes, to improve the client experience.

Additional Duties & Responsibilities

• Other job related duties and responsibilities may be assigned from time to time

Experience

• 10+ years relevant Functional SAP experience particularly with SAP FI/CO
• 2 to 5 years of ABAP and Debugging experience
• S4 Finance and FSCM skills is an asset
• Skills in Functional SAP FICO Troubleshooting- Skills in Client facing Support.
• A track record of successful roles in several SAP implementation or upgrade projects
• Deep working knowledge and understanding of supporting business processes
• Analytical, logical problem resolution skills
• SAP certification(s) preferred.
• Knowledge of localizations: architecture, implementation, and key functionality
• Expertise with S/4 Hana including full life-cycle implementation experience, configuration and administration of the application.
• Knowledge of maintenance/patching mechanics and SAP architecture
• Demonstrable history solving complex problems across multiple modules.
• Experience with FSCM, RAR, Treasury, Asset Management and/or PS a nice to have.

Skills

• Speak, read and write another Language fluently is desirable.
• Excellent interpersonal, presentation and communication skills – verbal & written.
• Superb trouble-shooting skills and tenacity in problem solving.
• Passionate focus on customer support and the ability to build long term, successful working relationships with Clients and colleagues.
• Strong knowledge of key application functionality, tables and relationships
• Deep knowledge of SAP customization/extension methodologies
• Attention to detail and the ability to learn quickly.
• Extreme focus on Client satisfaction
• Demonstrated ability to work independently and as part of a team.
• Ability to work calmly and professionally in high pressure situations.
• The ability to work remotely from a home-based office in a virtual environment.
• Experience with ABAP Debug and Troubleshooting

Desired Qualifications

• The best candidates will have extensive knowledge of multiple SAP modules across releases (S/4 Hana) including proficiency with SAP product module/suite business processes, navigation mechanics, configuration requirements, integration with other modules and knowledge of underlying technology.
• Knowledge of SAP Industry Solutions would be an advantage.
• Knowledge of any Country Specific Solutions would be an advantage.
• A consulting background, while not mandatory, would be useful.
• Experience with global implementations would be an advantage.

Education

• Bachelor Degree in Computer Science or related field or equivalent experience

Location

• Remote - Australia

Why Rimini Street?

We are looking for talented, passionate people to help us build our future at Rimini Street. We hire only the best, the most extraordinary professionals and provide compensation, bonuses, and benefits to match the skills of our top-performing team members. Do you thrive in a fast-paced environment, enjoy growing together, and get excited about learning new skills? Are you looking for an opportunity to make a true impact as part of a team of extraordinary professionals? This is the place for you.

Our work is challenging and meaningful. We start and end each day with a sense of achievement and purpose guided by our core values, the Four Cs:

• Company
  • We dream big and innovate boldly.

• Colleagues
  • We work with extraordinary people who create a culture of mutual respect and collaboration.

• Clients
  • We relentlessly pursue solutions that help clients achieve their goals. Our unmatched client care is rooted in our passion for exceptional service.

• Community
  • We believe in leaving the world a better place than we found it. With the Rimini Street Foundation, we’ve made positive impacts in six continents for over 425 charities.

Accelerating Company Growth

• Nasdaq-listed under ticker symbol RMNI since October 2017
• Over 5,900+ signed contracts to date, including Fortune 500 and Global 100 companies
• Over 2,000 team members in 23 countries
• US and international recognition for industry leadership and philanthropic efforts. See all of our awards and recognitions here: ***/

Rimini Street is committed to creating a diverse and inclusive environment and is proud to be an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, national origin, sexual orientation, gender or gender identity, disability, protected veteran status, or any other characteristic protected by law.

To learn more about how Rimini Street is redefining the enterprise software support industry, visit ***

Please Note: Rimini Street does not accept resumes submitted by recruiting/staffing firms unless specifically requested by Human Resources. Unsolicited resumes will be ineligible for referral fees.

What you’ll do

As a member of this team, you will be responsible for system and landscape operations, handling many challenging issues and projects in the newest SAP Cloud Technologies, like HANA, Fiori and NetWeaver/ABAP across multiple SAP’s own datacenters and Hyperscalers like Azure, GCP. You’ll also be collaborating closely with IBP Product Development, IBP Architecture, Cloud Architecture and Cloud Infrastructure teams, spread across various geographies. 

Immerse yourself in a forward-thinking environment that values innovation and hands-on experience and play a key role in enhancing the strategic initiatives of our team.

What you bring

Excellent understanding of SAP’s overall strategy as well as product strategy. You'll gain a deep understanding of the processes involved in identifying, capturing, evaluating, retrieving, and sharing knowledge within an organization. This includes learning how to ensure that valuable information is available in the right place and at the right time to enable informed decisions and improve efficiency. You'll learn how to effectively communicate and share perspectives, ideas, and experiences to enhance overall organizational knowledge. You'll become proficient in SAP Basis, HANA, automation tools and other internal tools. You will also learn more about security best practices.

Meet your team

The Integrated Business Planning (IBP) Cloud Delivery department – as part of the ERP Cloud Delivery organization - is responsible for the complete life cycle management (planning, production, and operations) of SAP’s IBP Cloud Software as a Service (SaaS) solutions.

The IBP Cloud Delivery and Operations department drives and executes all required activities based on an end-to-end approach and facilitates all functions from development engagement to cloud architecture, design, production, life cycle management and other services of our productive customer landscapes.

As our customers are moving mission-critical business processes and workloads into the Cloud to evolve their business, it is our obligation to always deliver our services with the highest levels of reliability.

Bring out your best

SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software, SAP has evolved to become a market leader in end-to-end business application software and related services for database, analytics, intelligent technologies, and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide, we are purpose-driven and future-focused, with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries, people, or platforms, we help ensure every challenge gets the solution it deserves. At SAP, you can bring out your best.