15,654 Support Services jobs in India

Job Overview:

Helping airport check-in staff with Check-in, boarding and seating issues. Act as a codeshare helpdesk. Resolving issues connected with Ancillary services like seating, baggage and upgrades using EMD. Assisting airport booking offices with reservations on own Airline and Interline Ticket Documents. Logging Incident and escalating matters with Amadeus on Service Hub. Doing follow up till its closure. Assisting airport staff with Mishandled Baggage (MHB) and providing support to the network for World Tracer. Providing PNR and Check-in History to Airport and Regulatory agencies for customer servicing requirements.

Responsibilities and Duties:

Team member will be responsible for addressing airport network and aircraft related DCS-Customer Management, Reservation & ticketing queries round the clock, 24/7 basis. You will be required to resolve or raise incidents with the system provider Amadeus and do the follow up till its closure.

Qualifications:

Bachelor’s Degree in any discipline, Business Administration, or a related field.

Experience:

At least 3-5 years of experience in airport operations or airline management. Worked in areas covering reservation and DCS and Reservation areas on Amadeus and Helpdesk within an airline environment.

Specific skills:

Strong communication skills in written & spoken English. Hands on experience in MS office preferred

Job description

KEY SKILLS AND COMPETENCIES

• Excellent verbal and written communication skills in English.
• At least 1-2 years of experience in international calling.
• Experience in a customer service/sales role, preferably in a call center environment.
• Ability to multitask, prioritize, and manage time effectively.
• Ability to work independently and as part of a team in a fast-paced, dynamic environment.
• Flexibility to work in rotational shifts, including late night shifts, weekends, and holidays.
• 5 days working, rotational week-offs.
• Familiar with basic computer skills and knowledge of CRM systems

Job Type: Full-time

Pay: ₹25, ₹35,000.00 per month

Benefits:

• Food provided
• Health insurance
• Provident Fund

Ability to commute/relocate:

• Mohali, Punjab: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Current CTC
• Notice Period

Education:

• Bachelor's (Required)

Experience:

• Customer support: 1 year (Required)

Language:

• Fluent English (Required)

Work Location: In person

TCS is hiring for Passenger Support Services

Location: Gurugram

Experience: 1 to 5 years

Job Description:

• Help desk team 24X7 support.

• Need to have the following skills:

a. Well versed on Amadeus suite ARD Web, Altea CM, Altea Inventory & Availability etc.

b. Reservations and ticketing experience – includes seating, codeshare handling,

c. Disruption handling

d. Knowledge of fare filing is a plus

Interested candidates can apply for the role.

Best Regards,

Megha Dixit - TCS HR

hospital functionality ensuring its security, housekeeping, transportation, adhering to strict healthcare regulations, all while prioritizing operational efficiency; staff supervision, managing vendors, etc.

Roles & Responsibilities:

• Oversee and manage Housekeeping, Security, and Food & Beverage (F&B) services to ensure smooth daily operations.
• Ensure hospital/hotel premises are maintained as per quality, hygiene, and safety standards.
• Coordinate with F&B teams to ensure patient/guest diets and cafeteria services meet quality, timeliness, and cost standards.
• Supervise security operations including manpower deployment, visitor control, incident reporting, and compliance with safety protocols.
• Monitor housekeeping teams for cleanliness, disinfection, and compliance with hospital infection control/WHO standards.
• Plan manpower schedules, duty rosters, and shift rotations across all support services.
• Liaise with vendors/service providers for outsourced support staff, ensure service-level agreements (SLAs) are met.
• Conduct regular audits, surprise checks, and inspections across wards, OTs, public areas, kitchens, and patient rooms.
• Handle patient/guest complaints and service recovery for non-clinical services.
• Implement cost control measures for housekeeping consumables, F&B procurement, and security deployment.
• Prepare reports and MIS on manpower utilization, expenses, incidents, and service quality indicators.
• Train and groom staff for professional behavior, grooming standards, and service excellence.
• Work closely with hospital operations team to ensure patient/guest satisfaction in all non-clinical touchpoints.

Skills Required:

• Strong background in housekeeping, F&B, or facility operations from hospital/hotel sector.
• Leadership skills to manage large teams of supervisors and outsourced staff.
• Knowledge of hospital safety, infection control, food hygiene, and security protocols.
• Excellent communication and grievance handling skills.
• Strong vendor management, budgeting, and auditing abilities.
• Ability to work in high-pressure, 24x7 operational environments.

Job Summary:

We are seeking a detail-driven Support Services Coordinator to join our team. The ideal candidate will manage complex scheduling needs, streamline calendar operations, and collaborate with internal and external stakeholders to ensure seamless coordination.

Key Responsibilities:

Required Skills and Qualifications:

• Strong organizational and time-management skills.
• Ability to handle multiple priorities in a fast-paced environment.
• Excellent communication and collaboration skills.

Job Title: Support Services Coordinator

The Support Services Coordinator will be responsible for overseeing various administrative tasks, ensuring seamless day-to-day operations at our schools. This role involves coordinating with internal and external stakeholders to deliver exceptional support services.

• Coordinating general administrative duties, excluding academics
• Developing and implementing safety and security protocols
• Managing facilities and support services to maintain a safe and conducive learning environment
• Maintaining infrastructure and estate assets
• Organizing events and activities that promote school morale and community engagement
• Collaborating with transportation logistics teams to ensure efficient student movements
• Providing operational support to academic teams and school services
• Liaising with internal and external stakeholders to facilitate communication and resolve issues

This role is based in various locations across Gujarat, offering a diverse and dynamic work environment. The successful candidate will have opportunities to work with a talented team and contribute to the growth and success of our organization.

• Bachelor's degree in a relevant field or equivalent experience
• Excellent communication, organizational, and problem-solving skills
• Ability to work independently and as part of a team
• Familiarity with administrative procedures and policies
• Strong analytical and critical thinking skills

We offer a competitive salary package, opportunities for professional growth and development, and a collaborative work environment. If you are a motivated and organized individual looking for a challenging role, please submit your application.

At NIKSUN, we are looking for a skilled Technical Support Specialist to join our team.

The role of the Technical Support Specialist is crucial in responding to customer incidents through conducting preliminary assessments to product or system issues, debugging and tracking until resolution, analyzing the source of the issue and its impact on hardware, network, and storage resources. This position supports cloud solutions, app installs, release updates & upgrades, testing, deploying, maintaining, and enhancing software solutions.

• This involves providing level 1/2 support on a vast array of products via telephone, e-mails, live-chat.
• Lead, manage, and drive incidents to resolution, whether reported reactively by customers or proactively through monitoring tools.
• Adhere to incident severity standards, escalating non-resolved incidents to Tier 3 at due time.

Key requirements include experience with DevOps support, programming languages, testing, and maintaining software products, cloud computing Kubernetes, Docker, YAML files, and experience in providing technical support to global clients.

Key skills include excellent problem-solving and communication skills, ability to provide step-by-step technical help, both written and verbal, hands-on experience with Windows/Linux OS environments, and certification in Linux, Cisco, and Network and Information Security or similar technologies.

The ideal candidate should have a Bachelor's Degree in computer science or an equivalent software engineering discipline.