10,178 Support Services jobs in India
Consumer/Technical Support Services
Posted today
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Job Description
Role - Consumer/Technical Support Services for Small Office Home Office Segment
Job Description:
• To deliver high quality first line support for consumers/End user support.
• Responsible for Account Management/Application Support
Qualification:
- B.Sc./BCA/B.Com/BA
- B.E./B.Tech
- No standing arrears
- 2023 pass outs
Skill Set:
- Excellent English communication.
- Basic knowledge in Hardware, Networking and Operating Systems. (Can be trained)
- Ability to solve technical queries related to Networking and Connectivity Issues. (Can be trained)
- Practical approach towards Problem Solving.
- Ready to work in Night Shifts.
Salary Package:CTC- 2.22L
Digitalization Application Support & Services

Posted 15 days ago
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Job Description
**Req ID:**
Location: MumbaiJob Title: Digitalization Application Support & ServicesResponsibility:· Lead and participate actively in implementation, demonstration & after sales service support for Digitalization product portfolio in the various Industries.· Technical guidance & win-win alignment between business requirements and use cases.· Plan and execute the activities of configuration per design requirement, conduct conference room pilots, Demo's, POC and resolve any queries related to requirements and solution design - to bring a pursuit to closure.· Provide after sales services to the customers for Siemens Digitalization portfolio. Service includes pre sales demonstration, site survey, installation supervision, commissioning, troubleshooting, repairs and technical resolution over telephone/ e mail. · Effective closure of service cases and acquisition of Service Business are the key responsibilities. · In addition the candidate will also need to coordinate the service logistic activities along with sales team/service team/channel partners and end customer. · Support proposal development by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.· Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality service, value-additions for customers (innovation, growth, profit) · Must participate in the full life cycle of the solution delivery.· Plan, coach, and support regional sales teams on technical enablement and value discovery and assessment method.· Should be willing to travel across India. Must have strong communication, presentation, and CRM skills.Skills and Competencies (required):· Industrial Software/Embedded/Application Architect Tech experience, in particular with IT/OT integration - Advance· Handle executive level customer interactions - Advance· Innovation process, New ideas / requirements from customer interactions - Basic· Understanding customer requirements, develop exesting & create new concepts - Advance Experience· 3+ years of experience in the Industry, minimum 2+ years of experience in the Industrial Internet of Things area.· Techno-functional expert in software product, microservices, cloud enablement, platform implementation, systems integration.· Experience in Software Products & Platform implementation is desired. Track record of delivering large scale transformations internally or as a service provider is huge plus.· Knowledge on Cross-Platform Architect in the Industrial Internet of Things space who has worked on platforms like AWS, Azure IoT Hub, PTC Thing works, MindSphere, either all or some of them.· Implementing Industry 4.0 solution, that is centered around Connected Products.· Knowledge on IoT Protocols (MQTT, AMQP, CoAP); OT Protocols (not limited to Modbus RTU, Modbus TCP, IEC 104), API and Web Service.· Ability to work in a rapidly changing environment where continuous innovation is desired.Education· BE / B.tech in Information Technology, Electrical/Electronics, Instrumentation or Automation Engineering, Process engineering or comparable.· Strong interest in IT Technologies, Manufacturing, IoT, and Industry 4.0 themes.
Digitalization Application Support & Services

Posted 15 days ago
Job Viewed
Job Description
**Req ID:**
Location: MumbaiJob Title: Digitalization Application Support & ServicesResponsibility:· Lead and participate actively in implementation, demonstration & after sales service support for Digitalization product portfolio in the various Industries.· Technical guidance & win-win alignment between business requirements and use cases.· Plan and execute the activities of configuration per design requirement, conduct conference room pilots, Demo's, POC and resolve any queries related to requirements and solution design - to bring a pursuit to closure.· Provide after sales services to the customers for Siemens Digitalization portfolio. Service includes pre sales demonstration, site survey, installation supervision, commissioning, troubleshooting, repairs and technical resolution over telephone/ e mail. · Effective closure of service cases and acquisition of Service Business are the key responsibilities. · In addition the candidate will also need to coordinate the service logistic activities along with sales team/service team/channel partners and end customer. · Support proposal development by owning parts of the proposal document and by giving inputs in solution design based on areas of expertise.· Actively lead small projects and contribute to unit-level and organizational initiatives with an objective of providing high quality service, value-additions for customers (innovation, growth, profit) · Must participate in the full life cycle of the solution delivery.· Plan, coach, and support regional sales teams on technical enablement and value discovery and assessment method.· Should be willing to travel across India. Must have strong communication, presentation, and CRM skills.Skills and Competencies (required):· Industrial Software/Embedded/Application Architect Tech experience, in particular with IT/OT integration - Advance· Handle executive level customer interactions - Advance· Innovation process, New ideas / requirements from customer interactions - Basic· Understanding customer requirements, develop exesting & create new concepts - Advance Experience· 3+ years of experience in the Industry, minimum 2+ years of experience in the Industrial Internet of Things area.· Techno-functional expert in software product, microservices, cloud enablement, platform implementation, systems integration.· Experience in Software Products & Platform implementation is desired. Track record of delivering large scale transformations internally or as a service provider is huge plus.· Knowledge on Cross-Platform Architect in the Industrial Internet of Things space who has worked on platforms like AWS, Azure IoT Hub, PTC Thing works, MindSphere, either all or some of them.· Implementing Industry 4.0 solution, that is centered around Connected Products.· Knowledge on IoT Protocols (MQTT, AMQP, CoAP); OT Protocols (not limited to Modbus RTU, Modbus TCP, IEC 104), API and Web Service.· Ability to work in a rapidly changing environment where continuous innovation is desired.Education· BE / B.tech in Information Technology, Electrical/Electronics, Instrumentation or Automation Engineering, Process engineering or comparable.· Strong interest in IT Technologies, Manufacturing, IoT, and Industry 4.0 themes.
Business Support Services Specialist
Posted 8 days ago
Job Viewed
Job Description
Shift Timings:
- 5:30 PM to 2:30 AM IST
Duties and responsibilities
Talent Care
- Handle, redirect, or escalate inbound talent communication via phone call, texting, and emails
- Support talent through a digital journey by assisting talent with profile creation / modification and onboarding steps
- Encourage candidates to self select and match to jobs presented to them
- Execute outbound communication to talent in onboarding stages for high priority or supply challenged markets nudging them to complete required steps for hiring and ready to select jobs
- Execute outbound recruiting communication to existing talent pool regarding unfilled opportunities and solicit referrals
- Validate talent skills
Administrative
- Document all activity and communication in Randstad Front office systems (service desktop).
- Participate and prepare for 1 on 1s with your leader, huddle, meetings, and quality audits
- Execute the Randstad operation model as a best practice and contribute to the overall productivity of Operational Talent Solutions
Education
- Graduate
Work Experience
- 3+ minimum of business experience dealing with client or customer communication
- 4+years of demonstrated success in recruiting, customers services, or sales preferred
Knowledge, Skills, and Abilities
- Excellent oral and written communication skills in English and Spanish
- Proficient and diverse technical skills for performing specific tasks and data accuracy
- Experience in multitasking, prioritizing work, and effective time management skills
- Agility to adjust to the flux and flow of a high volume and high pressure environment
- Problem analysis and problem-solving skills with good judgment to determine appropriate solution and make decisions quickly
- Ability to adapt quickly to changes in procedures, products, or systems to ensure up-to-date knowledge and effective service delivery.
- Ability to maintain a sense of urgency and high energy level throughout the shift to meet productivity goals.
Business Support Services Specialist
Posted 1 day ago
Job Viewed
Job Description
Shift Timings:
- 5:30 PM to 2:30 AM IST
Duties and responsibilities
Talent Care
- Handle, redirect, or escalate inbound talent communication via phone call, texting, and emails
- Support talent through a digital journey by assisting talent with profile creation / modification and onboarding steps
- Encourage candidates to self select and match to jobs presented to them
- Execute outbound communication to talent in onboarding stages for high priority or supply challenged markets nudging them to complete required steps for hiring and ready to select jobs
- Execute outbound recruiting communication to existing talent pool regarding unfilled opportunities and solicit referrals
- Validate talent skills
Administrative
- Document all activity and communication in Randstad Front office systems (service desktop).
- Participate and prepare for 1 on 1s with your leader, huddle, meetings, and quality audits
- Execute the Randstad operation model as a best practice and contribute to the overall productivity of Operational Talent Solutions
Education
- Graduate
Work Experience
- 3+ minimum of business experience dealing with client or customer communication
- 4+years of demonstrated success in recruiting, customers services, or sales preferred
Knowledge, Skills, and Abilities
- Excellent oral and written communication skills in English and Spanish
- Proficient and diverse technical skills for performing specific tasks and data accuracy
- Experience in multitasking, prioritizing work, and effective time management skills
- Agility to adjust to the flux and flow of a high volume and high pressure environment
- Problem analysis and problem-solving skills with good judgment to determine appropriate solution and make decisions quickly
- Ability to adapt quickly to changes in procedures, products, or systems to ensure up-to-date knowledge and effective service delivery.
- Ability to maintain a sense of urgency and high energy level throughout the shift to meet productivity goals.
Business Support Services Specialist
Posted today
Job Viewed
Job Description
Shift Timings:
- 5:30 PM to 2:30 AM IST
Duties and responsibilities
Talent Care
- Handle, redirect, or escalate inbound talent communication via phone call, texting, and emails
- Support talent through a digital journey by assisting talent with profile creation / modification and onboarding steps
- Encourage candidates to self select and match to jobs presented to them
- Execute outbound communication to talent in onboarding stages for high priority or supply challenged markets nudging them to complete required steps for hiring and ready to select jobs
- Execute outbound recruiting communication to existing talent pool regarding unfilled opportunities and solicit referrals
- Validate talent skills
Administrative
- Document all activity and communication in Randstad Front office systems (service desktop).
- Participate and prepare for 1 on 1s with your leader, huddle, meetings, and quality audits
- Execute the Randstad operation model as a best practice and contribute to the overall productivity of Operational Talent Solutions
Education
- Graduate
Work Experience
- 3+ minimum of business experience dealing with client or customer communication
- 4+years of demonstrated success in recruiting, customers services, or sales preferred
Knowledge, Skills, and Abilities
- Excellent oral and written communication skills in English and Spanish
- Proficient and diverse technical skills for performing specific tasks and data accuracy
- Experience in multitasking, prioritizing work, and effective time management skills
- Agility to adjust to the flux and flow of a high volume and high pressure environment
- Problem analysis and problem-solving skills with good judgment to determine appropriate solution and make decisions quickly
- Ability to adapt quickly to changes in procedures, products, or systems to ensure up-to-date knowledge and effective service delivery.
- Ability to maintain a sense of urgency and high energy level throughout the shift to meet productivity goals.
IT Support Services Analyst
Posted 1 day ago
Job Viewed
Job Description
About You – experience, education, skills, and accomplishments
It would be great if you also had . . .
Responsible for system installation, configuration, troubleshooting, and management of various Windows (Windows 10,11) and/or Apple applications and systems. Arranging the IT equipment for new joiners, Reverse pick up of IT equipment for Leavers’, Inventory management, and is responsible for imaging, deploying, and maintaining respective desktop environments.
What will you be doing in this role?
About the Team
Clarivate operates across six office locations in India. Within the team, there are eleven members who report to the IT Support Services Managers, overseeing ticket management for all offices. The role in question pertains specifically to the Noida office; however, the engineer will be responsible for assisting both local and remote offices' request.
At Clarivate, we are committed to providing equal employment opportunities for all qualified persons with respect to hiring, compensation, promotion, training, and other terms, conditions, and privileges of employment. We comply with applicable laws and regulations governing non-discrimination in all locations.
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Assistant Manager-Support Services
Posted today
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Job Description
Description
Years of Experience:
Minimum of 3 – 5 years’ experience as Sr. Team Leader / Asst Manager or Manager in IT or ITSM industry
Key Purpose:
The Assistant Manager / Manager Operations for the Support Services must be a highly focused person who will ensure a top quality results-oriented and highly successful Operations team. He must be revenue focused and results driven and able to take on high targets and keep the team motivated to achieve the goal. This is a role consisting of the three major responsibilities of: End to end Service Delivery, Client relationships & Team Management.
Key Role & Responsibilities:
Client responsibilities:
Responsible for driving the teams and delivering monthly / quarterly goals
Effective engagement with the client SPOCs through pro-active communication and regular reviews
Leading, motivating and assisting a team of Technical and Customer Support Specialists and deliver individual goals
Mastering the process knowledge required for operational delivery for clients
Impart the product knowledge to team members as required
Align with client's strategies and drive the initiatives for improvement in KPIs
Ensure the Improvement in team's skills through regular feedback, coaching and training activities and to keep them motivated all the time
Reports:
To prepare action plans (as required) to address performance issues (if any)
To prepare Weekly, Monthly and Quarterly Business reviews for the management and client and present the same
Organizing and Planning:
Continuously drive and improve efficiency metrics like productivity, quality and NPS
To manage the day-to-day planning, operation and problem-solving of a team of agents and ensure smooth running of the operations
Consistently meets deadlines
Team Performance :
To get an update on team's performance and present it to Senior Leadership Team
To discuss & review functional issues and perform RCA, and agree on actionable items
Present weekly/monthly performance to Senior Leadership Team
Employee development, Motivation and retention
Train, coach and motivate team members and supervisors
Create an environment that motivates high performance and supports the loyalty and retention of employees
Conduct timely meetings to ensure open communication and devise an action plan to address issues/ concerns raised
Manage the conflict resolution among the team members
Key Skills Required:
Should have managed multiple International BPO clients with teams size of (30 – 50 members)
Should have relevant experience of 6 - 8 years
Hands on experience in managing end to end operations & service delivery
Extremely strong in team management and BPO processes, preferably BPO Customer Service and Technical Support background
Excellent communication skills in English - Written & Verbal
Strong knowledge and exposure to Quality and Process Improvement techniques
Good analytical and listening skills
Good leadership skills
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Previous Applicants: Email: Password:If you do not remember your password click here.
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Wardsperson - Patient Support Services
Posted 1 day ago
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Job Description
Wardsperson - Patient Support Services (
Job Number:
02O4B)
Description
Employment Type: Full Time, Permanent
Classification: Health Service Officer Level 3/4 (PN 62637)
Salary: $63,489 – $7,208 (Plus 12% Super)
Location: The Canberra Hospital, Garran
Section: Patient Support Services
Closing Date: 14th September 2025
What can we offer you:
•
Competitive pay rates and excellent working conditions within a tertiary hospital.
•
Salary Packaging with many options that provide full fringe benefits tax concessions.
•
Flexible working conditions.
•
Access to Employee Assistance Program.
•
Access to discounted gym membership.
•
Access to onsite Physiotherapists.
•
Onsite cafes, staff cafeteria, pharmacy and gift shop.
•
Up to $12K reimbursement of re ocation expenses for interstate candidates (subject to review and approval).
About the Role:
The Wardsperson position is to support the clinical staff and provide assistance with patient care. The Canberra Hospital is a 24-hour service that operates daily including weekends and Public Holidays. These positions are to assist with patient manual handling and transport throughout the hospital campus, and to assist in code response.
For more information regarding the position duties click here for the Position Description.
Please note prior to commencement successful candidates will be required to:
•
Undergo a pre-employment National Police Check.
•
Comply with Canberra Health Services Occupational Assessment, Screening and Vaccination policy.
To Apply:
Please apply online by submitting a copy of your CV along with a 2-page Response to the Selection Criteria, listed in the Position Description.
***Please note applications submitted via an agency will not be accepted for this position***
Canberra Health Services (CHS) is focussed on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website.
Our Vision : creating exceptional health care together
Our Role : to be a health service that is trusted by our community
Our Values : Reliable, Progressive, Respectful and Kind
CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply.
The new state-of-the-art Building 5 is now officially open at Canberra Hospital. This 44,000sqm, nine-storey facility, the largest healthcare infrastructure project in the Territory’s history, delivers cutting-edge acute clinical services. Building 5 seamlessly integrates with existing campus buildings, ensuring smooth public access, patient transportation, and efficient logistics.
If you would like further information regarding this opportunity, please contact Dragana Petreski at or at .
#LI-DNI
Job
: General/Administrative
Salary Range
: 63,489.00 - 67,208.00
Closing Date
: 14/Sep/2025, 1:59:00 PM
Senior Support Services Analyst
Posted 1 day ago
Job Viewed
Job Description
Key Responsibilities:
Required Skills, Experience, and Qualifications: