11,060 Support Specialist jobs in India
ADHD Coach for Children
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Job Description
About Us
Parentof is seeking a qualified and experienced Research-Based ADHD Specialist to join our team on a part-time basis. This role requires conducting evidence-based, individualized support and interventions through 1:1 sessions for children aged 6 to 15 years diagnosed with Attention Deficit Hyperactivity Disorder (ADHD). The specialist will implement research-backed strategies aimed at improving attention, managing behavior, enhancing social interactions, and boosting academic performance for children in the US.
Key Responsibilities:
- Conduct individualized therapeutic sessions grounded in current ADHD research and evidence-based methodologies.
- Develop, implement, and systematically evaluate intervention plans that integrate findings from contemporary ADHD research.
- Regularly assess children's progress using standardized and validated tools, modifying intervention strategies based on empirical data.
- Collaborate with multidisciplinary research teams, educators, and parents to apply research findings practically and effectively.
- Contribute to ongoing research activities, including data collection, analysis, and dissemination of findings through reports and presentations.
- Provide families with research-based guidance and recommendations for managing ADHD in both home and educational environments.
- Continuously update knowledge of current research trends, methodologies, and evidence-based practices related to ADHD.
Qualifications:
- Advanced degree (Master’s or PhD) in Psychology, Special Education, Behavioral Therapy, Clinical Psychology, or a related research-focused discipline.
- Certification/license relevant to ADHD research and intervention (e.g., BCBA, Clinical Psychologist certification, research-oriented credentials).
- Demonstrated experience in conducting research-based interventions with children diagnosed with ADHD.
- Proven capability in utilizing and interpreting standardized assessment tools and research methodologies.
- Strong analytical, written, and verbal communication skills, particularly in presenting research insights clearly to diverse audiences.
Preferred Skills:
- Experience in publishing research findings or presenting at professional conferences.
- Familiarity with statistical analysis software and research tools.
- Ability to effectively engage children and families, fostering trusting, supportive relationships through evidence-based interventions.
Why Join Parentof:
- Participate in groundbreaking research and innovative application of AI-driven interventions in childhood development.
- Professional growth through active participation in research projects and regular training opportunities.
- Flexible scheduling accommodating part-time research and therapeutic commitments.
Application: Interested candidates should submit their resume, relevant research publications (if applicable), and certifications/licenses to
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Help Desk Support Specialist
Posted 13 days ago
Job Viewed
Job Description
Job Title: Helpdesk Support Engineer
Location: Ahmedabad, Gujarat
Experience Required: 6 months - 2 years (Fresher's are also welcomed)
Job Description:
We are seeking a proactive and customer-oriented Helpdesk Support Specialist to join our team in Ahmedabad. The ideal candidate will be responsible for providing technical support and troubleshooting assistance to ensure smooth operation across systems and devices. This role demands excellent communication skills, a strong technical foundation, and the ability to deliver outstanding customer service.
Key Responsibilities:
- Technical Support: Diagnose and resolve hardware, software, and network-related issues for end-users.
- Issue Management: Log and manage support tickets in the helpdesk system, ensuring timely resolution and follow-ups.
- Installation & Configuration: Assist in the installation, configuration, and maintenance of software and hardware systems.
- Documentation: Maintain accurate records of support activities, resolutions, and technical procedures.
- Assets Management : Manage the inventory of All the IT Assets.
- Customer Service: Provide exceptional support and assistance via email, phone, or in person, ensuring a positive user experience.
- Collaboration: Work closely with internal IT teams to escalate and resolve complex issues effectively.
- Monitoring: Continuously monitor systems and networks to identify potential issues and report anomalies.
Skills & Qualifications:
- Educational Background: Diploma/Degree in IT, Computer Science, or a related field.
Technical Skills:
- Proficiency in troubleshooting Windows OS and Microsoft Office Suite.
- Basic understanding of networking concepts (LAN, WAN, DNS, DHCP).
- Familiarity with helpdesk ticketing tools and remote desktop support.
Soft Skills:
- Strong verbal and written communication skills.
- Excellent problem-solving and analytical abilities.
- Ability to multitask and prioritize tasks effectively.
Experience: 6 months -2 years in a helpdesk or IT support role.
Help Desk Support Specialist
Posted 6 days ago
Job Viewed
Job Description
Job Title: Helpdesk Support Engineer
Location: Ahmedabad, Gujarat
Experience Required: 6 months - 2 years (Fresher's are also welcomed)
Job Description:
We are seeking a proactive and customer-oriented Helpdesk Support Specialist to join our team in Ahmedabad. The ideal candidate will be responsible for providing technical support and troubleshooting assistance to ensure smooth operation across systems and devices. This role demands excellent communication skills, a strong technical foundation, and the ability to deliver outstanding customer service.
Key Responsibilities:
- Technical Support: Diagnose and resolve hardware, software, and network-related issues for end-users.
- Issue Management: Log and manage support tickets in the helpdesk system, ensuring timely resolution and follow-ups.
- Installation & Configuration: Assist in the installation, configuration, and maintenance of software and hardware systems.
- Documentation: Maintain accurate records of support activities, resolutions, and technical procedures.
- Assets Management: Manage the inventory of All the IT Assets.
- Customer Service: Provide exceptional support and assistance via email, phone, or in person, ensuring a positive user experience.
- Collaboration: Work closely with internal IT teams to escalate and resolve complex issues effectively.
- Monitoring: Continuously monitor systems and networks to identify potential issues and report anomalies.
Skills & Qualifications:
- Educational Background: Diploma/Degree in IT, Computer Science, or a related field.
Technical Skills:
- Proficiency in troubleshooting Windows OS and Microsoft Office Suite.
- Basic understanding of networking concepts (LAN, WAN, DNS, DHCP).
- Familiarity with helpdesk ticketing tools and remote desktop support.
Soft Skills:
- Strong verbal and written communication skills.
- Excellent problem-solving and analytical abilities.
- Ability to multitask and prioritize tasks effectively.
Experience: 6 months -2 years in a helpdesk or IT support role.
Help desk support specialist
Posted today
Job Viewed
Job Description
Job Title: Helpdesk Support EngineerLocation: Ahmedabad, GujaratExperience Required: 6 months - 2 years (Fresher's are also welcomed)Job Description:We are seeking a proactive and customer-oriented Helpdesk Support Specialist to join our team in Ahmedabad. The ideal candidate will be responsible for providing technical support and troubleshooting assistance to ensure smooth operation across systems and devices. This role demands excellent communication skills, a strong technical foundation, and the ability to deliver outstanding customer service.Key Responsibilities:Technical Support: Diagnose and resolve hardware, software, and network-related issues for end-users.Issue Management: Log and manage support tickets in the helpdesk system, ensuring timely resolution and follow-ups.Installation & Configuration: Assist in the installation, configuration, and maintenance of software and hardware systems.Documentation: Maintain accurate records of support activities, resolutions, and technical procedures.Assets Management: Manage the inventory of All the IT Assets.Customer Service: Provide exceptional support and assistance via email, phone, or in person, ensuring a positive user experience.Collaboration: Work closely with internal IT teams to escalate and resolve complex issues effectively.Monitoring: Continuously monitor systems and networks to identify potential issues and report anomalies.Skills & Qualifications:Educational Background: Diploma/Degree in IT, Computer Science, or a related field.Technical Skills:Proficiency in troubleshooting Windows OS and Microsoft Office Suite.Basic understanding of networking concepts (LAN, WAN, DNS, DHCP).Familiarity with helpdesk ticketing tools and remote desktop support.Soft Skills:Strong verbal and written communication skills.Excellent problem-solving and analytical abilities.Ability to multitask and prioritize tasks effectively.Experience: 6 months -2 years in a helpdesk or IT support role.
Help Desk Support Specialist
Posted today
Job Viewed
Job Description
Job Title: Helpdesk Support Engineer
Location: Ahmedabad, Gujarat
Experience Required: 6 months - 2 years (Fresher's are also welcomed)
Job Description:
We are seeking a proactive and customer-oriented Helpdesk Support Specialist to join our team in Ahmedabad. The ideal candidate will be responsible for providing technical support and troubleshooting assistance to ensure smooth operation across systems and devices. This role demands excellent communication skills, a strong technical foundation, and the ability to deliver outstanding customer service.
Key Responsibilities:
- Technical Support: Diagnose and resolve hardware, software, and network-related issues for end-users.
- Issue Management: Log and manage support tickets in the helpdesk system, ensuring timely resolution and follow-ups.
- Installation & Configuration: Assist in the installation, configuration, and maintenance of software and hardware systems.
- Documentation: Maintain accurate records of support activities, resolutions, and technical procedures.
- Assets Management : Manage the inventory of All the IT Assets.
- Customer Service: Provide exceptional support and assistance via email, phone, or in person, ensuring a positive user experience.
- Collaboration: Work closely with internal IT teams to escalate and resolve complex issues effectively.
- Monitoring: Continuously monitor systems and networks to identify potential issues and report anomalies.
Skills & Qualifications:
- Educational Background: Diploma/Degree in IT, Computer Science, or a related field.
Technical Skills:
- Proficiency in troubleshooting Windows OS and Microsoft Office Suite.
- Basic understanding of networking concepts (LAN, WAN, DNS, DHCP).
- Familiarity with helpdesk ticketing tools and remote desktop support.
Soft Skills:
- Strong verbal and written communication skills.
- Excellent problem-solving and analytical abilities.
- Ability to multitask and prioritize tasks effectively.
Experience: 6 months -2 years in a helpdesk or IT support role.
Help Desk Support Specialist
Posted 11 days ago
Job Viewed
Job Description
Job Title: Helpdesk Support Engineer
Location: Ahmedabad, Gujarat
Experience Required: 6 months - 2 years (Fresher's are also welcomed)
Job Description:
We are seeking a proactive and customer-oriented Helpdesk Support Specialist to join our team in Ahmedabad. The ideal candidate will be responsible for providing technical support and troubleshooting assistance to ensure smooth operation across systems and devices. This role demands excellent communication skills, a strong technical foundation, and the ability to deliver outstanding customer service.
Key Responsibilities:
- Technical Support: Diagnose and resolve hardware, software, and network-related issues for end-users.
- Issue Management: Log and manage support tickets in the helpdesk system, ensuring timely resolution and follow-ups.
- Installation & Configuration: Assist in the installation, configuration, and maintenance of software and hardware systems.
- Documentation: Maintain accurate records of support activities, resolutions, and technical procedures.
- Assets Management : Manage the inventory of All the IT Assets.
- Customer Service: Provide exceptional support and assistance via email, phone, or in person, ensuring a positive user experience.
- Collaboration: Work closely with internal IT teams to escalate and resolve complex issues effectively.
- Monitoring: Continuously monitor systems and networks to identify potential issues and report anomalies.
Skills & Qualifications:
- Educational Background: Diploma/Degree in IT, Computer Science, or a related field.
Technical Skills:
- Proficiency in troubleshooting Windows OS and Microsoft Office Suite.
- Basic understanding of networking concepts (LAN, WAN, DNS, DHCP).
- Familiarity with helpdesk ticketing tools and remote desktop support.
Soft Skills:
- Strong verbal and written communication skills.
- Excellent problem-solving and analytical abilities.
- Ability to multitask and prioritize tasks effectively.
Experience: 6 months -2 years in a helpdesk or IT support role.
Business Support Services Specialist
Posted 5 days ago
Job Viewed
Job Description
Shift Timings:
- 5:30 PM to 2:30 AM IST
Duties and responsibilities
Talent Care
- Handle, redirect, or escalate inbound talent communication via phone call, texting, and emails
- Support talent through a digital journey by assisting talent with profile creation / modification and onboarding steps
- Encourage candidates to self select and match to jobs presented to them
- Execute outbound communication to talent in onboarding stages for high priority or supply challenged markets nudging them to complete required steps for hiring and ready to select jobs
- Execute outbound recruiting communication to existing talent pool regarding unfilled opportunities and solicit referrals
- Validate talent skills
Administrative
- Document all activity and communication in Randstad Front office systems (service desktop).
- Participate and prepare for 1 on 1s with your leader, huddle, meetings, and quality audits
- Execute the Randstad operation model as a best practice and contribute to the overall productivity of Operational Talent Solutions
Education
- Graduate
Work Experience
- 3+ minimum of business experience dealing with client or customer communication
- 4+years of demonstrated success in recruiting, customers services, or sales preferred
Knowledge, Skills, and Abilities
- Excellent oral and written communication skills in English and Spanish
- Proficient and diverse technical skills for performing specific tasks and data accuracy
- Experience in multitasking, prioritizing work, and effective time management skills
- Agility to adjust to the flux and flow of a high volume and high pressure environment
- Problem analysis and problem-solving skills with good judgment to determine appropriate solution and make decisions quickly
- Ability to adapt quickly to changes in procedures, products, or systems to ensure up-to-date knowledge and effective service delivery.
- Ability to maintain a sense of urgency and high energy level throughout the shift to meet productivity goals.
Business Support Services Specialist
Posted 5 days ago
Job Viewed
Job Description
Shift Timings:
- 5:30 PM to 2:30 AM IST
Duties and responsibilities
Talent Care
- Handle, redirect, or escalate inbound talent communication via phone call, texting, and emails
- Support talent through a digital journey by assisting talent with profile creation / modification and onboarding steps
- Encourage candidates to self select and match to jobs presented to them
- Execute outbound communication to talent in onboarding stages for high priority or supply challenged markets nudging them to complete required steps for hiring and ready to select jobs
- Execute outbound recruiting communication to existing talent pool regarding unfilled opportunities and solicit referrals
- Validate talent skills
Administrative
- Document all activity and communication in Randstad Front office systems (service desktop).
- Participate and prepare for 1 on 1s with your leader, huddle, meetings, and quality audits
- Execute the Randstad operation model as a best practice and contribute to the overall productivity of Operational Talent Solutions
Education
- Graduate
Work Experience
- 3+ minimum of business experience dealing with client or customer communication
- 4+years of demonstrated success in recruiting, customers services, or sales preferred
Knowledge, Skills, and Abilities
- Excellent oral and written communication skills in English and Spanish
- Proficient and diverse technical skills for performing specific tasks and data accuracy
- Experience in multitasking, prioritizing work, and effective time management skills
- Agility to adjust to the flux and flow of a high volume and high pressure environment
- Problem analysis and problem-solving skills with good judgment to determine appropriate solution and make decisions quickly
- Ability to adapt quickly to changes in procedures, products, or systems to ensure up-to-date knowledge and effective service delivery.
- Ability to maintain a sense of urgency and high energy level throughout the shift to meet productivity goals.
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Business Support Services Specialist
Posted 5 days ago
Job Viewed
Job Description
Shift Timings:
- 5:30 PM to 2:30 AM IST
Duties and responsibilities
Talent Care
- Handle, redirect, or escalate inbound talent communication via phone call, texting, and emails
- Support talent through a digital journey by assisting talent with profile creation / modification and onboarding steps
- Encourage candidates to self select and match to jobs presented to them
- Execute outbound communication to talent in onboarding stages for high priority or supply challenged markets nudging them to complete required steps for hiring and ready to select jobs
- Execute outbound recruiting communication to existing talent pool regarding unfilled opportunities and solicit referrals
- Validate talent skills
Administrative
- Document all activity and communication in Randstad Front office systems (service desktop).
- Participate and prepare for 1 on 1s with your leader, huddle, meetings, and quality audits
- Execute the Randstad operation model as a best practice and contribute to the overall productivity of Operational Talent Solutions
Education
- Graduate
Work Experience
- 3+ minimum of business experience dealing with client or customer communication
- 4+years of demonstrated success in recruiting, customers services, or sales preferred
Knowledge, Skills, and Abilities
- Excellent oral and written communication skills in English and Spanish
- Proficient and diverse technical skills for performing specific tasks and data accuracy
- Experience in multitasking, prioritizing work, and effective time management skills
- Agility to adjust to the flux and flow of a high volume and high pressure environment
- Problem analysis and problem-solving skills with good judgment to determine appropriate solution and make decisions quickly
- Ability to adapt quickly to changes in procedures, products, or systems to ensure up-to-date knowledge and effective service delivery.
- Ability to maintain a sense of urgency and high energy level throughout the shift to meet productivity goals.
Customer Support Specialist - Technical Services
Posted 2 days ago
Job Viewed
Job Description
Customer Support Specialist - Technical Services
Posted 2 days ago
Job Viewed
Job Description
Key Responsibilities:
- Respond to customer inquiries and technical issues via phone, email, and chat.
- Diagnose and resolve hardware and software problems for clients.
- Guide customers through step-by-step solutions and troubleshooting processes.
- Escalate unresolved issues to senior support staff or relevant departments.
- Document all customer interactions, issues, and resolutions in the CRM system.
- Maintain a high level of customer satisfaction through effective communication and problem-solving.
- Provide feedback to the product development team on recurring issues and user experience.
- Adhere to company policies and procedures for customer support.
- Continuously update knowledge base with solutions and FAQs.
- Participate in team meetings and training sessions to enhance skills.
Qualifications:
- High school diploma or equivalent; associate or bachelor's degree preferred.
- Proven experience in a customer support or helpdesk role.
- Excellent verbal and written communication skills.
- Strong problem-solving and analytical abilities.
- Patience, empathy, and a customer-centric attitude.
- Familiarity with CRM software and ticketing systems.
- Basic understanding of computer hardware, software, and operating systems.
- Ability to work effectively in a team and independently.
- Strong organizational and time management skills.