158 Support Staff jobs in Guntur

Experience Required: Minimum 1 year in Customer Support (WordPress/WooCommerce preferred).

Overview

Tyche Softwares, a leader in WooCommerce plugins trusted by 200K+ stores worldwide, is hiring a Customer Support Executive . We’re known for prompt, polite, and solution-driven support - and we’re looking for someone who shares the same passion for helping customers.

What You'll Do

• Troubleshoot and resolve WordPress & WooCommerce issues with confidence.
• Communicate clearly and patiently with customers (via tickets, email, and live chat).
• Spot recurring issues and share feedback with the dev team to improve products.
• Keep plugin documentation updated with new features.
• Manage tickets in FreeScout (or similar Customer Support Tool) and collaborate on Github.
• Stay updated with our latest product releases.

Must Haves

• Strong WordPress knowledge (troubleshooting, debugging, database, plugins).
• Hands-on experience with WooCommerce.

Good to Have

• Familiarity with AI tools for smarter support.

Why Join Tyche?

• Flexible work timings
• 16 paid leaves annually
• Supportive, collaborative colleagues
• Remote-friendly global team of 16 members (developers, support engineers, writers, testers)
• Be part of a company behind top WooCommerce plugins like Order Delivery Date Pro , Booking & Appointment , and Abandoned Cart Pro (3M+ downloads).

About Tyche Softwares

We’ve been helping WooCommerce stores grow faster for over a decade. Our plugins simplify store management while improving conversions—and our support is one of the key reasons customers stick with us.

If you have 1+ year of customer support experience and want to grow with a product company that values both its team and customers, we’d love to hear from you.

• Job Description:
• Strong communications skills
• Excellent spoken and written English communication skills.
• Effective, polished interaction with customer to gather information quickly.
• explain customer responsibilities in resolving issue.
• communicate next steps and status; and inspire confidence.
• Demonstrable troubleshooting skills.
• Cross-team collaboration.
• Technical understanding of commerce platform concepts and procedures including online services, Order to Cash operations and general billing and commerce systems processes (e.g., invoicing, credit card transactions).
• Technical aptitude sufficient to develop an understanding of the Azure Platform and architecture.
• Online Account/Login troubleshooting skills. Exploratory learning skills.
• The Azure Support Engineer provides business critical support to Azure customers around the world through various support offerings.

Regards

Poornima P

LTIMindtree

About Company

Are you looking to take the next step in your career? Join our dynamic and fast-growing team at Paperchase Accountancy (GDC) as a Client Support Associate (CSE). This is an excellent opportunity to work in a collaborative, client-focused environment and enhance your professional skill set.

About the Role

As a Client Support Executive (CSE), you will play a crucial role in delivering outstanding client service while working in a supportive team.

Responsibilities

• Proficiency in Advanced Excel, CRM platforms, and troubleshooting
• Excellent verbal and written communication skills in English
• Willingness to work in rotational shifts
• Must have a personal laptop and a stable Wi-Fi connection

Qualifications

• Education: Graduate
• Experience: 1yrs - 2 yrs (Relevant Experience Preferred)
• Join Date: Immediate joiners will be given preference

Required Skills

• Proficiency in Advanced Excel
• Experience with CRM platforms
• Troubleshooting skills
• Excellent verbal and written communication skills in English
• Willingness to work in rotational shifts
• Must have a personal laptop and a stable Wi-Fi connection

Preferred Skills

• Relevant experience in client support

Pay range and compensation package

Details regarding pay range or salary will be discussed during the interview process.

Equal Opportunity Statement

If you’re passionate about delivering outstanding client service and are eager to grow within a supportive team, we’d love to hear from you!

Altisource logo

Post-Close Analyst

Employees can work remotely

Full-time

Salary - 3.5lpa + 6k NSA+ incentives( 10- 15k)

Willing to work in night shifts

Job Description

Review and update construction documents in the system to ensure completeness and accuracy.

Maintain and update construction budget details while placing inspection orders with field inspectors.

Assign inspection orders to nearby inspectors and track their acceptance and scheduling within the stipulated timeframe.

Communicate effectively with lenders, contractors, and field inspectors via calls and emails to obtain missing or required documentation.

Coordinate with stakeholders through email and phone communication to ensure order fulfillment.

Schedule and manage site inspections with field inspectors across the United States, following up to expedite order completion.

Notify clients about order status updates via emails and chat messages to ensure transparency and efficiency.

Qualifications

Graduate

Excellent attention to detail in reviewing documentation and identifying gaps.

Excellent communication skills to interact with clients, contractors, and inspectors.

Ability to multitask and meet deadlines in a fast-paced environment.

Must have experience in US mortgage documents review process.

Additional Information

PERKS OF WORKING AT ALTISOURCE

Company Description

ARE YOU READY TO WORK AT ALTISOURCE?

Are you interested in making an immediate impact on work that matters?

Are you looking to join a group of seasoned industry experts, innovators and collaborators relentlessly focused on driving results?

Are you intrigued by a billion-dollar company that is financially successful but feels like a start-up?

If so, nice to meet you; we are Altisource! We are seeking energetic, highly skilled self-starters who thrive in a dynamic and fast-paced environment. We offer challenging work and great colleagues as well as career development opportunities.

Prosperity

Competitive base salaries - we believe the top talent deserves the top dollar!

401k plans with company matching – we want to empower you to foster your career, and prepare for retirement

Good Health

Comprehensive Medical, Dental, and Vision insurance plans

Tax-free Flexible Spending Account

Life insurance, short-term, and long-term disability

.And Happiness!

Paid holidays, plus 19 days of accrued PTO for a total of 28 paid days off per year

Free snacks, drinks and coffee

Lots of employee engagement activities both offsite (examples include family cricket/football games, annual company celebrations and happy hours) and onsite (examples include office stress buster events, holiday parties, and quarterly Living our Values celebrations)

Opportunities for you to join our community service initiatives, including Habitat for Humanity

Are you up to the challenge? Apply today!

Got a question? Contact our Talent Acquisition Team at

At Altisource we value diversity, and are proud to be an equal opportunity workplace. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Are you a customer-focused professional with excellent communication skills? We’re looking for a Customer Support Representative to join our team and provide exceptional service to our clients. If you’re passionate about helping others and solving problems, we want to hear from you!

What You’ll Do

• Respond to customer inquiries via email, chat, and phone.
• Provide fast and effective solutions to resolve customer issues.
• Maintain detailed records of customer interactions in our CRM system.
• Collaborate with internal teams to ensure a seamless customer experience.
• Identify opportunities to improve processes and enhance customer satisfaction.

What We’re Looking For

• Proven experience in customer service or a similar role.
• Strong verbal and written communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Empathy and problem-solving skills to handle customer concerns effectively.
• Familiarity with CRM systems (e.g., Salesforce, Zendesk) is a plus.

What We Offer

• Competitive salary and performance bonuses.
• Opportunities for career growth and skill development.
• A supportive and collaborative team environment.
• Flexible working hours (remote options available).

• Job Description:
• Strong communications skills
• Excellent spoken and written English communication skills.
• Effective, polished interaction with customer to gather information quickly.
• explain customer responsibilities in resolving issue.
• communicate next steps and status; and inspire confidence.
• Demonstrable troubleshooting skills.
• Cross-team collaboration.
• Technical understanding of commerce platform concepts and procedures including online services, Order to Cash operations and general billing and commerce systems processes (e.g., invoicing, credit card transactions).
• Technical aptitude sufficient to develop an understanding of the Azure Platform and architecture.
• Online Account/Login troubleshooting skills. Exploratory learning skills.
• The Azure Support Engineer provides business critical support to Azure customers around the world through various support offerings.

Regards

Poornima P

LTIMindtree

Are you a customer-focused professional with excellent communication skills? We’re looking for a Customer Support Representative to join our team and provide exceptional service to our clients. If you’re passionate about helping others and solving problems, we want to hear from you!

What You’ll Do

• Respond to customer inquiries via email, chat, and phone.
• Provide fast and effective solutions to resolve customer issues.
• Maintain detailed records of customer interactions in our CRM system.
• Collaborate with internal teams to ensure a seamless customer experience.
• Identify opportunities to improve processes and enhance customer satisfaction.

What We’re Looking For

• Proven experience in customer service or a similar role.
• Strong verbal and written communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Empathy and problem-solving skills to handle customer concerns effectively.
• Familiarity with CRM systems (e.g., Salesforce, Zendesk) is a plus.

What We Offer

• Competitive salary and performance bonuses.
• Opportunities for career growth and skill development.
• A supportive and collaborative team environment.
• Flexible working hours (remote options available).