1,503 System Operations jobs in India

System Operations Associate (Andheri)

Mumbai, Maharashtra Cygnuss Agro

Posted today

Job Viewed

Tap Again To Close

Job Description

Roles and Responsibilities:

- Being part of 24 x 7 SOC Monitoring Team - Liaison with SRE, DBA, Dev, NOC teams to

identify and mitigate issues reported via various monitoring apps.

practices and ensure reliable and scalable services and products
- Contribute to operational runbooks and documentation efforts
- Proactively seek out opportunities and contribute to enhancing and managing various
- infrastructure services such as monitoring, orchestration and continuous delivery
- pipelines
- Automate system configuration by writing policies and modules for puppet
- Participate as on-call support as required and remedy incidents/outages
- Implementation of permanent resolutions to prevent outages / downtimes
- Enhance and maintain our platforms for monitoring, log processing, metric collection and
- data visualization
- Script and code using tools like (shell/python etc) for automation and efficient
- management of sites/products

Pay: ₹300,000.00 - ₹800,000.00 per year

Work Location: In person
This advertiser has chosen not to accept applicants from your region.

Specialist System Administrator - Virtualization Operations

Hyderabad, Andhra Pradesh Amgen

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

**Join Amgen's Mission of Serving Patients**
At Amgen, if you feel like you're part of something bigger, it's because you are. Our shared mission-to serve patients living with serious illnesses-drives all that we do.
Since 1980, we've helped pioneer the world of biotech in our fight against the world's toughest diseases. With our focus on four therapeutic areas -Oncology, Inflammation, General Medicine, and Rare Disease- we reach millions of patients each year. As a member of the Amgen team, you'll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.
Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you'll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.
**Specialist System Administrator - Virtualization Operations**
**What you will do**
Let's do this. Let's change the world. This is a technical role with main responsibility for coordinating all aspects of VMWare/ESX and Nutanix administration within a 24x7 regulated environment. The role emphasizes reliability, security, and automation, and involves working with virtualization servers and related technologies introduced into the Amgen ecosystem.
The ideal candidate will have a proven track record in Virtualization and serves as the global enterprise administration group, overseeing both physical and virtual hosting environments-including private and public cloud platforms. The responsibilities span operating systems, databases, middleware, storage, and backup services. The selected candidate will play a key role in configuration and operations management, executing daily systems administration tasks within a complex and dynamic environment. This role demands the ability to drive and deliver against key organizational strategic initiatives, foster a collaborative environment, and deliver high-quality results in a matrixed organizational structure. Please note, this is an on-site role based in Hyderabad.
**Roles & Responsibilities:**
+ Lead and develop an impactful team managing the virtualized infrastructure
+ Develop and maintain server security and compliance standards
+ Contribute to infrastructure design and architecture planning
+ Implement automation using PowerShell, Python, or Ansible
+ Monitor systems and proactively address performance bottlenecks
+ Collaborate with service owners and lead providers to evolve service offerings in line with business needs, ensuring scalability, reliability, and resilience.
+ Own the day-to-day operations and strategic evolution of VMware infrastructure, including VMware ESXi, vSAN, vCenter, Nutanix, and Dell VxRail platforms.
+ Lead or contribute to Root Cause Analysis (RCA) efforts for critical incidents.
+ Contribute to the design and execution of DR plans and high availability configurations.
+ Test and document failover strategies.
+ Collaborate with multi-functional teams on infrastructure needs
+ Document system configurations and operational procedures
**What we expect of you**
We are all different, yet we all use our unique contributions to serve patients. The (vital attribute) professional we seek is a (type of person) with these qualifications.
**Basic Qualifications and Experience:**
+ Bachelor's degree with 8+ years of experience OR
+ Master's degree with 6+ years of experience OR
+ Diploma with 12+ years of relevant experience
**Functional Skills:**
**Must-Have Skills:**
+ **VMware certifications (VCP, VCAP, or equivalent)**
+ Proven track record managing complex virtual infrastructure
+ Familiarity with ITIL processes and regulated environments (Pharma preferred)
+ Expertise in performance tuning, capacity planning, and HA/DR configurations
+ Exceptional troubleshooting and problem-solving capabilities
+ Hands-on expertise in scripting and automation tools
**Good-to-Have Skills:**
+ Experience with cloud services (AWS, Azure, GCP)
+ Experience with ITIL processes and frameworks
+ Experience with CI/CD and DevOps practices
+ Understanding of configuration management and automation tools (Red Hat Satellite Server, Ansible)
+ Good interpersonal, negotiation, and mentoring skills
**Professional Certifications:**
+ VMware certifications (VCP, VCAP, or equivalent) (Mandatory)
+ Red Hat Certified Engineer (RHCE) (preferred)
+ ITIL Foundation (preferred)
**Soft Skills:**
+ Excellent troubleshooting and analytical abilities
+ Good communication skills, both written and verbal
+ Ability to work in a fast-paced environment
+ Strong organizational and time management skills
+ Problem-solving and critical thinking capabilities
+ Team collaboration and knowledge sharing
+ Adaptability to changing priorities and technologies
+ Ability to follow procedures accurately
+ Willingness to learn and grow
**Shift Information:**
This position requires you to be onsite and participate 24/5 and weekend on call in rotation fashion and may require you to work a later shift. Candidates must be willing and able to work off hours, as required based on business requirements.
**What you can expect of us**
As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we'll support your journey every step of the way.
In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.
**Apply now and make a lasting impact with the Amgen team.**
**careers.amgen.com**
As an organization dedicated to improving the quality of life for people around the world, Amgen fosters an inclusive environment of diverse, ethical, committed and highly accomplished people who respect each other and live the Amgen values to continue advancing science to serve patients. Together, we compete in the fight against serious disease.
Amgen is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other basis protected by applicable law.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
This advertiser has chosen not to accept applicants from your region.

Support Specialist - Data Centers System Operations

Chennai, Tamil Nadu Expeditors

Posted 3 days ago

Job Viewed

Tap Again To Close

Job Description

We're not in the shipping business; were in the information business" Peter Rose, Expeditors Founder
Expeditors is a Fortune 500 company, founded in 1979 we have employed over 18,000+ trained professionals in a worldwide network of over 340+ locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems.
Global Service Center (GSC) operating from Chennai, India, is a part of CHQ - IS supporting Expeditors Information Services. GSC started with 6 employees now we are 540+ employees today delivering world class Information services globally. This Strategic Center's plays a vital role in delivering value to our people, business and customers. We will continue to deliver services as we continue to grow responsibly in the coming years.
The Data Centers' Support Specialist is responsible for resolving or escalating systems and application issues in a timely and professional manner as well as triaging incoming tickets to the Data Centers group. The Support Specialist supports Expeditors' critical business systems and applications for its global locations. The Support Specialist is responsible for working with global customers, monitoring global production systems, analyzing issues, and identifying opportunities for process improvement. Utilizing cross department collaboration and exceptional customer service, Expeditors' Support Specialists solve issues for customers 24 hours a day. As an IT Service Management Representative, you will support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Your role will involve providing operational support, ensuring production systems and devices are online and available. You will play a crucial role in maintaining the efficiency and effectiveness of IT services.
+ Be a collaborative member of a highly motivated and agile team
+ Monitor the health and availability of systems and applications and follow procedures and processes to troubleshoot and resolve issues where possible
+ Triage incoming Data Center tickets and resolve incoming Tier 1 tickets across Unix, Windows and Networking disciplines
+ Expected to be an SME, collaborate and manage the team to perform.
+ Responsible for team decisions.
+ Engage with multiple teams and contribute on key decisions.
+ Provide solutions to problems for their immediate team and across multiple teams.
+ Ensure timely and effective incident management.
+ Coordinate with stakeholders to resolve critical incidents.
+ Identify and implement process improvements for incident management.
+ Conduct root cause analysis for major incidents.
+ Ensure compliance with incident management policies and procedures.
MINIMUM QUALIFICATIONS
+ 4-6 Years of Experience in System Monitoring and Incident Management.
+ Must Have Skills: Proficiency in Critical Incident Management.
+ Experience with Incident Management, Infrastructure Service Management.
+ Strong understanding of IT service management principles and frameworks.
+ Experience in managing critical incidents and driving their resolution.
+ Knowledge of incident management tools and systems.
+ Excellent problem-solving and analytical skills.
+ Ability to work under pressure and meet tight deadlines.
+ Strong communication and interpersonal skills.
DESIRED QUALIFICATIONS
+ Be responsible for primary user support and customer service.
+ Respond to queries from all calls, portal, emails, chats from the client
+ Become familiar with each client and their respective applications/ processes
+ Learn fundamental operations of commonly used software, hardware and other equipment
+ Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software
+ Manage all queries or escalate if not resolve as per the defined SOP and the escalation matrix.
REPORTING STRUCTURE
+ Team Manager, Data Centers Systems Operations Team
Expeditors offers excellent benefits:
+ Paid Vacation, Holiday
+ Health Plan: Medical Insurance
+ Employee Stock Purchase Plan
+ Training and Education Programs
+ Unlimited opportunities for career advancement
This advertiser has chosen not to accept applicants from your region.

Support Specialist – Data Centers System Operations

Chennai, Tamil Nadu Expeditors

Posted today

Job Viewed

Tap Again To Close

Job Description

Job Description

The Data Centers’ Support Specialist is responsible for resolving or escalating systems and application issues in a timely and professional manner as well as triaging incoming tickets to the Data Centers group. The Support Specialist supports Expeditors’ critical business systems and applications for its global locations. The Support Specialist is responsible for working with global customers, monitoring global production systems, analyzing issues, and identifying opportunities for process improvement. Utilizing cross department collaboration and exceptional customer service, Expeditors’ Support Specialists solve issues for customers 24 hours a day. As an IT Service Management Representative, you will support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Your role will involve providing operational support, ensuring production systems and devices are online and available. You will play a crucial role in maintaining the efficiency and effectiveness of IT services.

  • Be a collaborative member of a highly motivated and agile team
  • Monitor the health and availability of systems and applications and follow procedures and processes to troubleshoot and resolve issues where possible
  • Triage incoming Data Center tickets and resolve incoming Tier 1 tickets across Unix, Windows and Networking disciplines
  • Expected to be an SME, collaborate and manage the team to perform.
  • Responsible for team decisions.
  • Engage with multiple teams and contribute on key decisions.
  • Provide solutions to problems for their immediate team and across multiple teams.
  • Ensure timely and effective incident management.
  • Coordinate with stakeholders to resolve critical incidents.
  • Identify and implement process improvements for incident management.
  • Conduct root cause analysis for major incidents.
  • Ensure compliance with incident management policies and procedures.
  • Qualifications

    MINIMUM QUALIFICATIONS

  • 4-6 Years of Experience in System Monitoring and Incident Management.
  • Must Have Skills: Proficiency in Critical Incident Management.
  • Experience with Incident Management, Infrastructure Service Management.
  • Strong understanding of IT service management principles and frameworks.
  • Experience in managing critical incidents and driving their resolution.
  • Knowledge of incident management tools and systems.
  • Excellent problem-solving and analytical skills.
  • Ability to work under pressure and meet tight deadlines.
  • Strong communication and interpersonal skills.
  • DESIRED QUALIFICATIONS

  • Be responsible for primary user support and customer service.
  • Respond to queries from all calls, portal, emails, chats from the client
  • Become familiar with each client and their respective applications/ processes
  • Learn fundamental operations of commonly used software, hardware and other equipment
  • Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software
  • Manage all queries or escalate if not resolve as per the defined SOP and the escalation matrix.
  • REPORTING STRUCTURE

  • Team Manager, Data Centers Systems Operations Team
  • This advertiser has chosen not to accept applicants from your region.

    Support Specialist – Data Centers System Operations

    Chennai, Tamil Nadu Expeditors

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Job Description

    The Data Centers’ Support Specialist is responsible for resolving or escalating systems and application issues in a timely and professional manner as well as triaging incoming tickets to the Data Centers group.  The Support Specialist supports Expeditors’ critical business systems and applications for its global locations. The Support Specialist is responsible for working with global customers, monitoring global production systems, analyzing issues, and identifying opportunities for process improvement. Utilizing cross department collaboration and exceptional customer service, Expeditors’ Support Specialists solve issues for customers 24 hours a day. As an IT Service Management Representative, you will support the infrastructure service management lifecycle, ensuring client satisfaction and management of risk to services. Your role will involve providing operational support, ensuring production systems and devices are online and available. You will play a crucial role in maintaining the efficiency and effectiveness of IT services.

    • Be a collaborative member of a highly motivated and agile team
    • Monitor the health and availability of systems and applications and follow procedures and processes to troubleshoot and resolve issues where possible
    • Triage incoming Data Center tickets and resolve incoming Tier 1 tickets across Unix, Windows and Networking disciplines
    • Expected to be an SME, collaborate and manage the team to perform.
    • Responsible for team decisions.
    • Engage with multiple teams and contribute on key decisions.
    • Provide solutions to problems for their immediate team and across multiple teams.
    • Ensure timely and effective incident management.
    • Coordinate with stakeholders to resolve critical incidents.
    • Identify and implement process improvements for incident management.
    • Conduct root cause analysis for major incidents.
    • Ensure compliance with incident management policies and procedures.

    Qualifications

    MINIMUM QUALIFICATIONS

    • 4-6 Years of Experience in System Monitoring and Incident Management.
    • Must Have Skills: Proficiency in Critical Incident Management.
    • Experience with Incident Management, Infrastructure Service Management.
    • Strong understanding of IT service management principles and frameworks.
    • Experience in managing critical incidents and driving their resolution.
    • Knowledge of incident management tools and systems.
    • Excellent problem-solving and analytical skills.
    • Ability to work under pressure and meet tight deadlines.
    • Strong communication and interpersonal skills.

    DESIRED QUALIFICATIONS

    • Be responsible for primary user support and customer service.
    • Respond to queries from all calls, portal, emails, chats from the client
    • Become familiar with each client and their respective applications/ processes
    • Learn fundamental operations of commonly used software, hardware and other equipment
    • Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software
    • Manage all queries or escalate if not resolve as per the defined SOP and the escalation matrix.

    REPORTING STRUCTURE

    • Team Manager, Data Centers Systems Operations Team


    Additional Information

    Expeditors offers excellent benefits:

    • Paid Vacation, Holiday
    • Health Plan: Medical Insurance
    • Employee Stock Purchase Plan
    • Training and Education Programs
    • Unlimited opportunities for career advancement
    This advertiser has chosen not to accept applicants from your region.

    Manager – Design System Operations (Measurement, Reporting & Roadmap)

    Bengaluru, Karnataka Jio Platforms Limited (JPL)

    Posted 5 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    Role Overview:

    We are seeking an experienced and strategic Senior Manager to lead Measurement, Reporting & Roadmap within our Design System Operations team. This lead role is responsible for driving adoption metrics, system health monitoring, and roadmap planning for the design system that serves our product, design, and engineering teams.

    You will be accountable for aligning system evolution with business and platform goals, partnering closely with design, engineering, and product leaders to scale and mature our system’s capabilities across the organization.


    Key Responsibilities:


    Strategic Measurement & Insights

    - Define and oversee strategic KPIs for design system adoption, scalability, and performance

    - Lead the development of system dashboards and metrics reporting tools

    - Conduct high-level audits to monitor consistency, reusability, and compliance

    - Translate metrics into actionable insights for executive leadership


    Leadership in Reporting & Communication

    - Deliver compelling quarterly reports and executive briefings on system impact and performance

    - Drive stakeholder engagement and create alignment on priorities across design, product, and engineering

    - Champion the value of design systems through storytelling and success metrics

    - Present system insights to leadership and cross-functional teams


    Strategic Roadmapping & Prioritization

    - Lead and maintain a strategic roadmap for the design system aligned with product development cycles

    - Facilitate prioritization workshops based on business value, adoption, and team feedback

    - Own roadmap communications and alignment across senior stakeholders


    Team & Stakeholder Leadership

    - Coordinate with DesignOps, Engineering, and Product Ops on system planning and resource allocation

    - Build governance frameworks and performance rituals for sustained impact


    Qualifications:

    - 8+ years experience in design operations, product strategy, or data engg roles

    - 2–4 years in a management role leading design systems or cross-functional UX/Dev teams

    - Proven track record of building measurable strategies in complex orgs

    - Familiarity with system tooling: Figma, Storybook, Tokens Studio, Zeroheight, GitHub

    - Experience with analytics tools: Looker, Tableau, Amplitude, or similar

    - Strong executive communication and cross-org influence skills

    Nice to Have

    - Experience managing a design system at scale in a product-led org

    - Understanding of accessibility, usability, and design-token frameworks

    - Familiarity with Agile and program management tools (Jira, Asana, Notion)

    What You’ll Get

    - Strategic leadership role shaping the future of our design and platform experience

    - Direct influence over cross-org priorities, design consistency, and system scalability

    - A collaborative, mission-driven team environment with room to grow

    - Opportunity to drive measurable impact at scale in a product-first company

    This advertiser has chosen not to accept applicants from your region.

    Manager – Design System Operations (Measurement, Reporting & Roadmap)

    Bengaluru, Karnataka Jio Platforms Limited (JPL)

    Posted 1 day ago

    Job Viewed

    Tap Again To Close

    Job Description

    Role Overview:

    We are seeking an experienced and strategic Senior Manager to lead Measurement, Reporting & Roadmap within our Design System Operations team. This lead role is responsible for driving adoption metrics, system health monitoring, and roadmap planning for the design system that serves our product, design, and engineering teams.

    You will be accountable for aligning system evolution with business and platform goals, partnering closely with design, engineering, and product leaders to scale and mature our system’s capabilities across the organization.

    Key Responsibilities:

    Strategic Measurement & Insights

    - Define and oversee strategic KPIs for design system adoption, scalability, and performance

    - Lead the development of system dashboards and metrics reporting tools

    - Conduct high-level audits to monitor consistency, reusability, and compliance

    - Translate metrics into actionable insights for executive leadership

    Leadership in Reporting & Communication

    - Deliver compelling quarterly reports and executive briefings on system impact and performance

    - Drive stakeholder engagement and create alignment on priorities across design, product, and engineering

    - Champion the value of design systems through storytelling and success metrics

    - Present system insights to leadership and cross-functional teams

    Strategic Roadmapping & Prioritization

    - Lead and maintain a strategic roadmap for the design system aligned with product development cycles

    - Facilitate prioritization workshops based on business value, adoption, and team feedback

    - Own roadmap communications and alignment across senior stakeholders

    Team & Stakeholder Leadership

    - Coordinate with DesignOps, Engineering, and Product Ops on system planning and resource allocation

    - Build governance frameworks and performance rituals for sustained impact

    Qualifications:

    - 8+ years experience in design operations, product strategy, or data engg roles

    - 2–4 years in a management role leading design systems or cross-functional UX/Dev teams

    - Proven track record of building measurable strategies in complex orgs

    - Familiarity with system tooling: Figma, Storybook, Tokens Studio, Zeroheight, GitHub

    - Experience with analytics tools: Looker, Tableau, Amplitude, or similar

    - Strong executive communication and cross-org influence skills

    Nice to Have

    - Experience managing a design system at scale in a product-led org

    - Understanding of accessibility, usability, and design-token frameworks

    - Familiarity with Agile and program management tools (Jira, Asana, Notion)

    What You’ll Get

    - Strategic leadership role shaping the future of our design and platform experience

    - Direct influence over cross-org priorities, design consistency, and system scalability

    - A collaborative, mission-driven team environment with room to grow

    - Opportunity to drive measurable impact at scale in a product-first company

    This advertiser has chosen not to accept applicants from your region.
    Be The First To Know

    About the latest System operations Jobs in India !

    Manager – Design System Operations (Measurement, Reporting & Roadmap)

    Bengaluru, Karnataka Jio Platforms Limited (JPL)

    Posted 4 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    Role Overview:

    We are seeking an experienced and strategic Senior Manager to lead Measurement, Reporting & Roadmap within our Design System Operations team. This lead role is responsible for driving adoption metrics, system health monitoring, and roadmap planning for the design system that serves our product, design, and engineering teams.

    You will be accountable for aligning system evolution with business and platform goals, partnering closely with design, engineering, and product leaders to scale and mature our system’s capabilities across the organization.

    Key Responsibilities:

    Strategic Measurement & Insights
    - Define and oversee strategic KPIs for design system adoption, scalability, and performance
    - Lead the development of system dashboards and metrics reporting tools
    - Conduct high-level audits to monitor consistency, reusability, and compliance
    - Translate metrics into actionable insights for executive leadership

    Leadership in Reporting & Communication
    - Deliver compelling quarterly reports and executive briefings on system impact and performance
    - Drive stakeholder engagement and create alignment on priorities across design, product, and engineering
    - Champion the value of design systems through storytelling and success metrics
    - Present system insights to leadership and cross-functional teams

    Strategic Roadmapping & Prioritization
    - Lead and maintain a strategic roadmap for the design system aligned with product development cycles
    - Facilitate prioritization workshops based on business value, adoption, and team feedback
    - Own roadmap communications and alignment across senior stakeholders

    Team & Stakeholder Leadership
    - Coordinate with DesignOps, Engineering, and Product Ops on system planning and resource allocation
    - Build governance frameworks and performance rituals for sustained impact

    Qualifications:
    - 8+ years experience in design operations, product strategy, or data engg roles
    - 2–4 years in a management role leading design systems or cross-functional UX/Dev teams
    - Proven track record of building measurable strategies in complex orgs
    - Familiarity with system tooling: Figma, Storybook, Tokens Studio, Zeroheight, GitHub
    - Experience with analytics tools: Looker, Tableau, Amplitude, or similar
    - Strong executive communication and cross-org influence skills
    Nice to Have
    - Experience managing a design system at scale in a product-led org
    - Understanding of accessibility, usability, and design-token frameworks
    - Familiarity with Agile and program management tools (Jira, Asana, Notion)
    What You’ll Get
    - Strategic leadership role shaping the future of our design and platform experience
    - Direct influence over cross-org priorities, design consistency, and system scalability
    - A collaborative, mission-driven team environment with room to grow
    - Opportunity to drive measurable impact at scale in a product-first company
    This advertiser has chosen not to accept applicants from your region.

    Manager – Design System Operations (Measurement, Reporting & Roadmap)

    Bengaluru, Karnataka Jio Platforms Limited (JPL)

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Role Overview:

    We are seeking an experienced and strategic Senior Manager to lead Measurement, Reporting & Roadmap within our Design System Operations team. This lead role is responsible for driving adoption metrics, system health monitoring, and roadmap planning for the design system that serves our product, design, and engineering teams.

    You will be accountable for aligning system evolution with business and platform goals, partnering closely with design, engineering, and product leaders to scale and mature our system’s capabilities across the organization.


    Key Responsibilities:


    Strategic Measurement & Insights

    - Define and oversee strategic KPIs for design system adoption, scalability, and performance

    - Lead the development of system dashboards and metrics reporting tools

    - Conduct high-level audits to monitor consistency, reusability, and compliance

    - Translate metrics into actionable insights for executive leadership


    Leadership in Reporting & Communication

    - Deliver compelling quarterly reports and executive briefings on system impact and performance

    - Drive stakeholder engagement and create alignment on priorities across design, product, and engineering

    - Champion the value of design systems through storytelling and success metrics

    - Present system insights to leadership and cross-functional teams


    Strategic Roadmapping & Prioritization

    - Lead and maintain a strategic roadmap for the design system aligned with product development cycles

    - Facilitate prioritization workshops based on business value, adoption, and team feedback

    - Own roadmap communications and alignment across senior stakeholders


    Team & Stakeholder Leadership

    - Coordinate with DesignOps, Engineering, and Product Ops on system planning and resource allocation

    - Build governance frameworks and performance rituals for sustained impact


    Qualifications:

    - 8+ years experience in design operations, product strategy, or data engg roles

    - 2–4 years in a management role leading design systems or cross-functional UX/Dev teams

    - Proven track record of building measurable strategies in complex orgs

    - Familiarity with system tooling: Figma, Storybook, Tokens Studio, Zeroheight, GitHub

    - Experience with analytics tools: Looker, Tableau, Amplitude, or similar

    - Strong executive communication and cross-org influence skills

    Nice to Have

    - Experience managing a design system at scale in a product-led org

    - Understanding of accessibility, usability, and design-token frameworks

    - Familiarity with Agile and program management tools (Jira, Asana, Notion)

    What You’ll Get

    - Strategic leadership role shaping the future of our design and platform experience

    - Direct influence over cross-org priorities, design consistency, and system scalability

    - A collaborative, mission-driven team environment with room to grow

    - Opportunity to drive measurable impact at scale in a product-first company

    This advertiser has chosen not to accept applicants from your region.

    Manager – Design System Operations (Measurement, Reporting & Roadmap)

    Bangalore, Karnataka Jio Platforms Limited (JPL)

    Posted 2 days ago

    Job Viewed

    Tap Again To Close

    Job Description

    Role Overview:

    We are seeking an experienced and strategic Senior Manager to lead Measurement, Reporting & Roadmap within our Design System Operations team. This lead role is responsible for driving adoption metrics, system health monitoring, and roadmap planning for the design system that serves our product, design, and engineering teams.

    You will be accountable for aligning system evolution with business and platform goals, partnering closely with design, engineering, and product leaders to scale and mature our system’s capabilities across the organization.


    Key Responsibilities:


    Strategic Measurement & Insights

    - Define and oversee strategic KPIs for design system adoption, scalability, and performance

    - Lead the development of system dashboards and metrics reporting tools

    - Conduct high-level audits to monitor consistency, reusability, and compliance

    - Translate metrics into actionable insights for executive leadership


    Leadership in Reporting & Communication

    - Deliver compelling quarterly reports and executive briefings on system impact and performance

    - Drive stakeholder engagement and create alignment on priorities across design, product, and engineering

    - Champion the value of design systems through storytelling and success metrics

    - Present system insights to leadership and cross-functional teams


    Strategic Roadmapping & Prioritization

    - Lead and maintain a strategic roadmap for the design system aligned with product development cycles

    - Facilitate prioritization workshops based on business value, adoption, and team feedback

    - Own roadmap communications and alignment across senior stakeholders


    Team & Stakeholder Leadership

    - Coordinate with DesignOps, Engineering, and Product Ops on system planning and resource allocation

    - Build governance frameworks and performance rituals for sustained impact


    Qualifications:

    - 8+ years experience in design operations, product strategy, or data engg roles

    - 2–4 years in a management role leading design systems or cross-functional UX/Dev teams

    - Proven track record of building measurable strategies in complex orgs

    - Familiarity with system tooling: Figma, Storybook, Tokens Studio, Zeroheight, GitHub

    - Experience with analytics tools: Looker, Tableau, Amplitude, or similar

    - Strong executive communication and cross-org influence skills

    Nice to Have

    - Experience managing a design system at scale in a product-led org

    - Understanding of accessibility, usability, and design-token frameworks

    - Familiarity with Agile and program management tools (Jira, Asana, Notion)

    What You’ll Get

    - Strategic leadership role shaping the future of our design and platform experience

    - Direct influence over cross-org priorities, design consistency, and system scalability

    - A collaborative, mission-driven team environment with room to grow

    - Opportunity to drive measurable impact at scale in a product-first company

    This advertiser has chosen not to accept applicants from your region.
     

    Nearby Locations

    Other Jobs Near Me

    Industry

    1. request_quote Accounting
    2. work Administrative
    3. eco Agriculture Forestry
    4. smart_toy AI & Emerging Technologies
    5. school Apprenticeships & Trainee
    6. apartment Architecture
    7. palette Arts & Entertainment
    8. directions_car Automotive
    9. flight_takeoff Aviation
    10. account_balance Banking & Finance
    11. local_florist Beauty & Wellness
    12. restaurant Catering
    13. volunteer_activism Charity & Voluntary
    14. science Chemical Engineering
    15. child_friendly Childcare
    16. foundation Civil Engineering
    17. clean_hands Cleaning & Sanitation
    18. diversity_3 Community & Social Care
    19. construction Construction
    20. brush Creative & Digital
    21. currency_bitcoin Crypto & Blockchain
    22. support_agent Customer Service & Helpdesk
    23. medical_services Dental
    24. medical_services Driving & Transport
    25. medical_services E Commerce & Social Media
    26. school Education & Teaching
    27. electrical_services Electrical Engineering
    28. bolt Energy
    29. local_mall Fmcg
    30. gavel Government & Non Profit
    31. emoji_events Graduate
    32. health_and_safety Healthcare
    33. beach_access Hospitality & Tourism
    34. groups Human Resources
    35. precision_manufacturing Industrial Engineering
    36. security Information Security
    37. handyman Installation & Maintenance
    38. policy Insurance
    39. code IT & Software
    40. gavel Legal
    41. sports_soccer Leisure & Sports
    42. inventory_2 Logistics & Warehousing
    43. supervisor_account Management
    44. supervisor_account Management Consultancy
    45. supervisor_account Manufacturing & Production
    46. campaign Marketing
    47. build Mechanical Engineering
    48. perm_media Media & PR
    49. local_hospital Medical
    50. local_hospital Military & Public Safety
    51. local_hospital Mining
    52. medical_services Nursing
    53. local_gas_station Oil & Gas
    54. biotech Pharmaceutical
    55. checklist_rtl Project Management
    56. shopping_bag Purchasing
    57. home_work Real Estate
    58. person_search Recruitment Consultancy
    59. store Retail
    60. point_of_sale Sales
    61. science Scientific Research & Development
    62. wifi Telecoms
    63. psychology Therapy
    64. pets Veterinary
    View All System Operations Jobs