1,411 Systems Analyst jobs in India

Systems Analyst

Bengaluru, Karnataka ₹900000 - ₹1200000 Y Tesco

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Job Description

About the role

Systems Analysts provide first level of technology support to our colleagues across the organisation. You use technology tools to record, diagnose and resolve the issues or transfer to support teams for further investigation/resolution. You address issues holistically and prioritise them according to the business impact. You exhibit excellent interpersonal skills to ensure customer satisfaction.

You will be responsible for

  • Act as first point of contact for any desktop/access related technology issues reported via Service Desk (Service Desk role only)
  • Act as first point of contact in 24/7 operations centre for responding to systems alerts generated via monitoring tools (Operations role only)
  • Able to accurately capture all information required for investigation and diagnose technology issues
  • Prioritise issues based on impact and urgency, transfer or escalate where required
  • Highlight wide impact issues and coordinate with relevant teams to facilitate resolution within SLA
  • Collaborate with colleagues, peers, senior systems analysts and managers to resolve/escalate incidents/problems
  • Identify similarities, patterns of repetitive tickets and flag it to Senior Systems Analyst to get a solution/workaround
  • Work with colleagues to provide resolution in an effective, empathic and timely manner
  • Customer focussed, demonstrates empathy, even when under pressure with clear and concise communications
  • Keep up to date with technology and use this knowledge to improve resolution times
  • Self-motivated, team player & adaptable to new technology
  • Possesses knowledge of relevant SLA's and their implications for support
  • Identify, recommend process improvements where relevant
  • Seek to pass on knowledge to others and manage time efficiently

You will need

Working knowledge (must have):

ITIL processes (Incident Management)

Excellent communication Skills

Microsoft Windows and Office Troubleshooting

Network Troubleshooting

Ticketing systems & SLA

Windows Desktop Support

Whats in it for you?

At Tesco, we are committed to providing the best for you.

As a result, our colleagues enjoy a unique, differentiated, market- competitive reward package, based on the current industry practices, for all the work they put into serving our customers, communities and planet a little better every day.

Our Tesco Rewards framework consists of pillars - Fixed Pay, Incentives, and Benefits.

Total Rewards offered at Tesco is determined by four principles -simple, fair, competitive, and sustainable.

Salary - Your fixed pay is the guaranteed pay as per your contract of employment.

Leave & Time-off - Colleagues are entitled to 30 days of leave (18 days of Earned Leave, 12 days of Casual/Sick Leave) and 10 national and festival holidays, as per the company's policy.

Making Retirement Tension-FreeSalary - In addition to Statutory retirement beneets, Tesco enables colleagues to participate in voluntary programmes like NPS and VPF.

Health is Wealth - Tesco promotes programmes that support a culture of health and wellness including insurance for colleagues and their family. Our medical insurance provides coverage for dependents including parents or in-laws.

Mental Wellbeing - We offer mental health support through self-help tools, community groups, ally networks, face-to-face counselling, and more for both colleagues and dependents.

Financial Wellbeing - Through our financial literacy partner, we offer one-to-one financial coaching at discounted rates, as well as salary advances on earned wages upon request.

Save As You Earn (SAYE) - Our SAYE programme allows colleagues to transition from being employees to Tesco shareholders through a structured 3-year savings plan.

Physical Wellbeing - Our green campus promotes physical wellbeing with facilities that include a cricket pitch, football field, badminton and volleyball courts, along with indoor games, encouraging a healthier lifestyle.

About Us

Tesco in Bengaluru is a multi-disciplinary team serving our customers, communities, and planet a little better every day across markets. Our goal is to create a sustainable competitive advantage for Tesco by standardising processes, delivering cost savings, enabling agility through technological solutions, and empowering our colleagues to do even more for our customers. With cross-functional expertise, a wide network of teams, and strong governance, we reduce complexity, thereby offering high-quality services for our customers.

Tesco in Bengaluru, established in 2004 to enable standardisation and build centralised capabilities and competencies, makes the experience better for our millions of customers worldwide and simpler for over 3,30,000 colleagues

Tesco Technology

Today, our Technology team consists of over 5,000 experts spread across the UK, Poland, Hungary, the Czech Republic, and India. In India, our Technology division includes teams dedicated to Engineering, Product, Programme, Service Desk and Operations, Systems Engineering, Security & Capability, Data Science, and other roles.

At Tesco, our retail platform comprises a wide array of capabilities, value propositions, and products, essential for crafting exceptional retail experiences for our customers and colleagues across all channels and markets. This platform encompasses all aspects of our operations – from identifying and authenticating customers, managing products, pricing, promoting, enabling customers to discover products, facilitating payment, and ensuring delivery. By developing a comprehensive Retail Platform, we ensure that as customer touchpoints and devices evolve, we can consistently deliver seamless experiences. This adaptability allows us to respond flexibly without the need to overhaul our technology, thanks to the creation of capabilities we have built.

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Systems Analyst

₹900000 - ₹1200000 Y Photon

Posted 1 day ago

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Job Description

Location: Chennai

Experience: 3 - 5 Years

Must Have Skills-

The Skills that are Key to this role

Knowledge on Scheduler tool (preferred Control M)

Mainframe JCL, COBOL Basics, SDSF

SNOW – Incident, Change & Service Request processing.

Technical / Behavioral-

Collaborative Team worker

Flexible to work in shifts

Good Communication skills

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Systems Analyst

Bengaluru, Karnataka ₹500000 - ₹1200000 Y Visa

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Job Description

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

Visa's Corporate IT (CIT) organization is adding a Support Specialist for ServiceNow in Bangalore to its People Technology team to help provide support to key stakeholders and solutions within our ServiceNow environment.

We have a passion for architecting, designing, building, and connecting software solutions for Visa. Our portfolio includes SaaS and hosted packaged applications such as Workday, ServiceNow, ADP, SmartRecruiters, and some homegrown solutions. We are seeking a talented and motivated Production Support Specialist with experience in ServiceNow HRSD to join our team. In this role, you will be responsible for providing technical support and troubleshooting for our HR Service Delivery platform, ensuring the smooth operation of our HR services and processes.

If this sounds exciting, we want to chat and tell you more about our work culture and environment to see if this will be a good fit for both of us.

Essential Functions

  • Provide day-to-day production support for the ServiceNow HR Service Delivery (HRSD) platform including incident management, problem resolution, and service request fulfillment
  • Collaborate with cross-functional teams to resolve user issues and ensure the timely resolution of technical problems related to HRSD
  • Monitor system performance and proactively identify and address potential issues or bottlenecks
  • Develop and maintain system documentation including standard operating procedures, troubleshooting guides, and knowledge base articles
  • Assist in the implementation of system enhancements, upgrades, and patches ensuring minimal impact on production systems
  • Conduct regular system audits to ensure data integrity and compliance with HR policies and regulations
  • Provide training and guidance to end users on HRSD system functionality and best practices
  • Stay up to date with the latest ServiceNow HRSD features and industry trends to continuously improve system performance and user experience

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office two days a week, Tuesdays and Wednesdays, with a general guidepost of being in the office 50 percent of the time based on business need.

Governance, Risk and Compliance

  • Participate in internal audits and ensure adherence to ITIL processes including Incident, Change, and Problem Management
  • Complete application risk assessments and support security and privacy documentation
  • Coordinate with vendors and Operational Resiliency teams for disaster recovery planning and service impact assessments
  • Execute tasks as per IAM procedures including user access reviews and entitlements management
  • Manage patching and remediation plans in collaboration with infrastructure and security teams
  • Report and manage noncompliance situations and support audit issue resolution and tracking

This is a hybrid position. Expectation of days in office will be confirmed by your Hiring Manager.

Qualifications

Basic Qualifications

2+ years of relevant work experience and a Bachelors degree, OR 5+ years of relevant work experience

Preferred Qualifications

3 or more years of work experience with a Bachelor's Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)

Bachelor's degree in Computer Science, Information Systems, or a related field

1 to 3 years of experience in production support, preferably in a ServiceNow HRSD environment

Strong knowledge of ServiceNow HR Service Delivery (HRSD) module including Incident Management, Case Management, and Knowledge Management

Experience in troubleshooting and resolving technical issues related to HRSD

Excellent problem-solving and analytical skills

Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams

Detail-oriented and highly organized, with the ability to manage multiple tasks and priorities simultaneously

ServiceNow HRSD certification is a plus

Strong follow-through and the ability to drive closure and resolution of complex system issues

Excellent problem identification, analysis, and solving skills

Exceptional communication and customer-facing skills, able to interact effectively with diverse groups of global partners, both technical and business users

Active listener, relationship builder, and team player

Experience working in an Agile environment

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

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Systems Analyst

Bengaluru, Karnataka ₹720000 - ₹2160000 Y Oracle

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Job Description

Working closely with operations and engineering teams, the System Analyst 2 will primarily focus on supporting the Back-End tier of the Millennium architecture.

The ideal candidate should possess a solid understanding and hands on experience with Linux environment, understanding of networking concepts, hands-on experience with troubleshooting and working in production environment, and providing system support, along with the ability to thrive in a fast-paced environment. In this role, you will perform daily system operations tasks to verify system integrity and availability, daily software updates across multiple customer base, responding to customer service requests, system upgrades and resource optimization, security implementations. You will implement monitoring for servers and systems and respond to alarms to prevent or resolve impacts to production systems. You will manage change and project activities while communicating with impacted stakeholders.

Responsibilities

Key responsibilities include: Provide day-to-day operational support for Oracle Health customers through Service requests. Perform regular software updates across multiple customer base. Respond to various Customer Service Request. Perform security implementation. Collaborate with project managers and other technical teams.

Qualifications:

  • Experience with working on Linux systems.
  • Knowledge of Windows Operating Systems
  • Basic networking knowledge
  • Strong problem-solving skills.
  • Experience with cloud infrastructure such as OCI, AWS or Azure is an added advantage.
  • Able to work in a collaborative team environment.
  • Bachelors degree in computer science, information systems or equivalent.
  • Min. 3-6 years experience
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Systems Analyst

Chennai, Tamil Nadu ₹900000 - ₹1200000 Y Photon

Posted 1 day ago

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Job Description

Location: Chennai

Experience: 3 - 5 Years

Must Have Skills-

The Skills that are Key to this role

Knowledge on Scheduler tool (preferred Control M)Mainframe JCL, COBOL Basics, SDSFSNOW Incident, Change & Service Request processing.

Technical / Behavioral-

Collaborative Team worker Flexible to work in shifts Good Communication skills

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Systems Analyst

Hyderabad, Andhra Pradesh DAZN

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Job Description

Do you want to have an impact on a product that is used by millions of users across multiple devices on a daily basis?DAZN streams over 40 different sports, from more than 300 different leagues in various markets including Germany, Italy, Japan, Canada, USA, Spain and Brazil (plus many more!).We make learning a fundamental part of the job. Our software engineers continually share their expertise with their colleagues and the wider industry. We’re an active part of the technology community and put a strong focus on innovation. Our people are dedicated, flexible and fast-moving, rising to every challenge that streaming to a global audience of fans brings. We are looking for people like you to join our journey. We are using a micro frontend architecture, and our current tech stack includes JavaScript, React, Node, AWS, Node, Docker, Terraform and much more.This role is based in Hyderabad, India.We are looking for a talented, motivated Software Engineer who will be responsible for leading the development of our forthcoming user engagement features.We are innovators, game-changers and pioneers. So if you want to push boundaries and make an impact, DAZN is the place to be.

As part of this role, you will have the opportunity to:

  • Deliver high quality, robust and testable code adhering to internal engineering procedures, code conventions and development methodologies.
  • Work to continually improve software deployment to ensure iterative releases and rapid deployment of updates to our customers across all platforms.
  • Collaborate closely with cross-functional teams, including UX/UI designers, back-end engineers, and product managers, to deliver exceptional user experience.
  • Learn and share expertise with colleagues and the wider industry, driving innovation within DAZN.
  • Requirements:

  • 5-8 Years of relevant experience in Web development.
  • expertise with HTML, CSS, React Ecosystem JavaScript, TypeScript,
  • 1-2 years in Developing related projects.
  • Familiarity with modern web development tools and practices, such as latest version of ES, MobX, AWS, Serverless, Microservices, 
  • GraphQL, Docker, New Relic, Webpack.
  • Proficient in other relevant acronyms: HTTP, HTML, CSS, SSR and the rest. 
  • Solid understanding and love for various test techniques and frameworks: unit, integration, E2E. 
  • Understand and use build tools, CI/CD.
  • Strong problem-solving skills, attention to detail, and the ability to work without guidance in a fast-paced, constantly changing environment. 
  • Be able to communicate and collaborate in a clear, open and healthy way.
  • At DAZN, we bring ambition to life. We are innovators, game-changers and pioneers. So, if you want to push boundaries and make an impact, DAZN is the place to be. As part of our team,you'll have the opportunity to make your mark and the power to make change happen. We're doing things no-one has done before, giving fans and customers access to sport anytime, anywhere. We're using world-class technology to transform sports and revolutionise the industry and we're not going to stop.  DAZN VALUES – THE ‘HOW’ IN WHAT WE DO:    AMBITIOUS – people who want to make a big impact and drive DAZN forward.  INVENTIVE – people with bright ideas who deliver great new experiences for our customers – and improvements for our business. People who come up with better, simpler ways of doing things.   PASSIONATE – people who are proud of our product, our content and our business – and love to shout about it. People who love what they do and show commitment every day.   BRAVE – people who take difficult decisions to help us focus on improving DAZN, our performance and our results.  SUPPORTIVE – people who know that we achieve more as a team than as individuals. People value inclusion and look out for each other, helping their colleagues enjoy their work and develop their careers. People who consider others before making decisions.  At DAZN, we are committed to fostering an inclusive environment that values equality and diversity, where everyone can contribute and have their voices heard. This means hiring and developing talent across all races, ethnicities, religions, age groups, sexual orientations, gender identities and abilities. Everyone has the opportunity to make change and impact our DEI journey by joining our ERGs: , , and ParentZone.If you’d like to include a cover letter with your application, please feel free to. Please do not feel you need to apply with a photo or disclose any other information that is not related to your professional experience.Our aim is to make our hiring processes as accessible for everyone as possible, including providing adjustments for interviews where we can.We look forward to hearing from you.
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    Systems Analyst

    Hyderabad, Andhra Pradesh Ivy comptech

    Posted today

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    Job Description

    About The Role

    Key Responsibilities

    Code and develop business applications based on requirement using Core Java, Java2 Enterprise Edition (J2EE) components, React JS , web services and Oracle SQL &No SQL DB

  •  Unit test individual units developed and deliver to QA for functional and integration testing
  •  Write Unittest cases in Junit and validate QA functional testcases for all scenarios
  •  Provide fixes/support in case of issues raisedby QA team on the delivered items during functional and integration testing
  •  Provide support to product management team while demo of functionality
  •  Understand and improve Agile, continuous integration process
  •  Follow companywide coding standards and design principles whiledevelopment
  • Suggest software designto leads and colleagues
  • Experience and Skills Required

  • A minimum of 4 - 8 years of programming experience in Java, J2EE & Oracle
  • Solid programming experience on Java,with hands on React JS and Web services
  • Should havegood overview in relational databases (Oracle).
  • Should have basic knowledge about NO SQL Databases eg.Mongo
  • Should have good knowledge in software development methodologies, design and implementation
  • Good understanding of entire development process, including specification, documentation and qualityassurance
  • Able to write code and translate requirements
  • Excellent communications and interpersonal skills
  • Exceptional problem-solving skills , designskills
  • Strong analytical skills
  • Strong debugging skills.
  • Qualifications

  • Bachelor’s / Master’s Degree in Engineering /
  • Technology

    Additional Information Not Specified
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    Systems Analyst

    Owens & Minor, Inc.

    Posted today

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    Job Description

    At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 50+ facilities across the US and 18,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customers—and their patients—are at the heart of what we do.

    Our mission is to empower our customers to advance healthcare, and our success starts with our teammates. 

    The 3PAS (Third Party Application Support) Analyst is responsible for supporting all third-party applications for both downstream and upstream applications. The Analyst will serve as a primary point of contact to identify and support third party applications and involve in upgrade and transformation projects.

    ESSENTIAL JOB FUNCTIONS: 

  • Partner with application users to understand business goals and help identify IT support solutions.
  • Assist with determining the overall vision of third-party application support.
  • Ability to collaborate with vendors on critical issues with application and resolve.
  • Use knowledge of systems and their use to guide changes, look for opportunities to take advantage of existing or in progress projects to improve user experience.
  • Create current and future state process maps to enhance end user support.
  • Ability to analyze data and draw conclusions/provide recommendations based on the same.
  • Working Knowledge on database like SQL, db2 or Oracle and application monitoring tools like Dynatrace
  • SUPPLEMENTAL JOB FUNCTIONS:

    Rotational shift – weekdays On-call responsibilities – weekend

    Qualifications

    EDUCATION & EXPERIENCE:

  • Bachelor’s degree or experience required.
  • Experience and familiarity with vendor managed application and its support. example: Applications like B2bi/Cyclone, Mobius/Viewdirect, Ondemand, Opentext, ETQ etc
  • 1 -2 years’ experience in supporting third party applications.
  • High energy, initiative-taking collaborator with strong interpersonal skills
  • Ability to collaborate with diverse remote teams, managing through a matrix structure, and will require strong analytical skills with well-developed team leadership and influencing skills.
  • Strong verbal and written communication skills, including preparation and delivery of executive-level presentations.
  • Proven analytical, problem-solving and process management skills.
  • Demonstrated tendency to challenge the status quo and drive constant improvement in process and ability to achieve organizational goals.
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    Business Systems Analyst

    Bengaluru, Karnataka ThermoFisher Scientific

    Posted 2 days ago

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    Job Description

    **Work Schedule**
    Other
    **Environmental Conditions**
    Office
    **Job Description**
    **Summarized Purpose:**
    We are presenting an outstanding opportunity to join Thermo Fisher Scientific as a Business Systems Analyst! In this role, you will play a crucial part in analyzing business and user needs, documenting requirements, and crafting functional specifications for systems and reports. Your expertise will help us precisely define systems scope and objectives through detailed research and understanding of business systems and industry requirements.
    **Education/Experience:**
    + Requires a 4-year degree in Computer Science or a related area.
    + 2-4 years of experience in a software development environment, with at least 2 years directly involved in requirement gathering.
    **Major Job Responsibilities:**
    + Gather and write requirements and design specifications for large or moderately complex systems.
    + Analyze issues with requirements and design.
    + Define interaction of data with other systems/databases at Thermo Fisher or client companies.
    + Collaborate with developers, QA testers, validation team members, and managers to build and analyze various project documentation.
    + Provide mentorship to associate level Business System Analyst staff.
    + Stay updated with the latest developments in related technologies and share knowledge with team members.
    + Train on new technologies and tools related to job duties.
    + Work on problems of moderate scope, applying company policies and procedures to resolve various issues.
    + Build productive internal and external working relationships.
    **Knowledge, Skills, and Abilities:**
    + Good understanding of the system development life cycle and requirements methodology.
    + Proficiency in requirement gathering methodologies such as waterfall, Agile, Spiral, JAD sessions, and standard methodologies.
    + Ability to write use cases and specifications for moderately complex systems.
    + Good MS Office skills.
    + Excellent business skills, including documentation, presentation, interpersonal, and communication.
    + Strong problem-solving, analytical, planning, and organizational skills.
    + Intermediate interaction with relational databases.
    **Must Have Skills:**
    + Ability to collaborate with end-users to build test scenarios.
    + Assess situations to identify causes, gather and process relevant information, and generate possible solutions.
    + Highly organized, diligent, and able to accommodate shifting priorities.
    + Must possess positive attitude, enthusiasm, and energy.
    + Strong work ethic and comfort under tight deadlines.
    + Familiarity with collaboration tools for communication and document sharing.
    + Dedication to professional development.
    **Good to Have Skills:**
    + Experience with 21 CFR part 11 and SDLC standard methodologies.
    + Experience in healthcare and/or clinical research.
    **Working Hours:**
    **India:** 05:30 PM to 02:30 AM IST
    **Philippines:** 08:00 PM to 05:00 AM PST
    Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
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    Business Systems Analyst

    Bangalore, Karnataka ThermoFisher Scientific

    Posted 2 days ago

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    Job Description

    **Work Schedule**
    Other
    **Environmental Conditions**
    Office
    **Job Description**
    **Summarized Purpose:**
    We are presenting an outstanding opportunity to join Thermo Fisher Scientific as a Business Systems Analyst! In this role, you will play a crucial part in analyzing business and user needs, documenting requirements, and crafting functional specifications for systems and reports. Your expertise will help us precisely define systems scope and objectives through detailed research and understanding of business systems and industry requirements.
    **Education/Experience:**
    + Requires a 4-year degree in Computer Science or a related area.
    + 2-4 years of experience in a software development environment, with at least 2 years directly involved in requirement gathering.
    **Major Job Responsibilities:**
    + Gather and write requirements and design specifications for large or moderately complex systems.
    + Analyze issues with requirements and design.
    + Define interaction of data with other systems/databases at Thermo Fisher or client companies.
    + Collaborate with developers, QA testers, validation team members, and managers to build and analyze various project documentation.
    + Provide mentorship to associate level Business System Analyst staff.
    + Stay updated with the latest developments in related technologies and share knowledge with team members.
    + Train on new technologies and tools related to job duties.
    + Work on problems of moderate scope, applying company policies and procedures to resolve various issues.
    + Build productive internal and external working relationships.
    **Knowledge, Skills, and Abilities:**
    + Good understanding of the system development life cycle and requirements methodology.
    + Proficiency in requirement gathering methodologies such as waterfall, Agile, Spiral, JAD sessions, and standard methodologies.
    + Ability to write use cases and specifications for moderately complex systems.
    + Good MS Office skills.
    + Excellent business skills, including documentation, presentation, interpersonal, and communication.
    + Strong problem-solving, analytical, planning, and organizational skills.
    + Intermediate interaction with relational databases.
    **Must Have Skills:**
    + Ability to collaborate with end-users to build test scenarios.
    + Assess situations to identify causes, gather and process relevant information, and generate possible solutions.
    + Highly organized, diligent, and able to accommodate shifting priorities.
    + Must possess positive attitude, enthusiasm, and energy.
    + Strong work ethic and comfort under tight deadlines.
    + Familiarity with collaboration tools for communication and document sharing.
    + Dedication to professional development.
    **Good to Have Skills:**
    + Experience with 21 CFR part 11 and SDLC standard methodologies.
    + Experience in healthcare and/or clinical research.
    **Working Hours:**
    **India:** 05:30 PM to 02:30 AM IST
    **Philippines:** 08:00 PM to 05:00 AM PST
    Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
    This advertiser has chosen not to accept applicants from your region.
     

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