21 Systems Architecture jobs in Bangalore
Cloud Solution Architecture
Bangalore, Karnataka
Microsoft Corporation
Posted 1 day ago
Job Viewed
Job Description
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
We are looking for a highly motivated and passionate Cloud Solution Architect (CSA) focusing on Data and AI solution area to join the Customer Success Team. As part of this role. you will be responsible
for technical Customer engagements, working with the most challenging and exciting projects within
Microsoft Azure customer base. This customer-facing position is a hands-on technical role spanning
across design, build, and operations with a focus on issue. The role requires coaching team members to focus on customer experience through efficient delivery, driving adherence to Microsoft standards and recommended practices, and providing a holistic perspective of customer challenges and competitor architectures. The role is within the CSA Global Delivery team. It is a centralized group consisting of both full-time employees (FTEs) and Vendor CSAs dedicated to enhancing the customer's experience with Microsoft as they transition to hybrid/public cloud solutions.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
Customer Centricity
· Gathers customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and maps architecture and digital transformation solutions to customer/partner business outcomes. Acts as the voice of the customer (VOC)/partner by driving new feedback, insights, and resources across internal teams to add and prioritize. Represents the customer/partner to internal teams (e.g., Engineering) to shape products and services by providing insights across the territory. Advocates for the customer/partner at all opportunities and shares customer success stories with the wider internal team.
· Guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Supports definition of customer/partner conditions of success. Anticipates customer/partner dissatisfaction and unmet needs and executes strategies to improve experience, value realization, and acceleration of customer transformation.
· Actively listens and respectfully challenges customers/partners when going in the wrong direction, presents insights and alternatives, and takes action appropriately.
Business Impact
· Drives customer/partner relationships to anticipate, identify, escalate, and work to resolve technical blockers to accelerate consumption and solution implementations (e.g., by application of technical capabilities). Routes non-technical issues for removal by the appropriate party. Applies broad business and technical knowledge across various architecture or other Microsoft solutions to meet business and information technology (IT) requirements and resolve identified technical constraints. Shapes and enhances customers' requirements.
· Proactively uses knowledge of the products, services, and value propositions of Microsoft and its competitors in customer/partner conversations to identify growth opportunities based on knowledge of customer/partner needs. Contributes to increase in consumption and aligns with Customer Success Account Management or other Account Team members on customer/partner priorities to drive growth in consumption via cost optimization, operational excellence performance efficiency, and security. Drives architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer/partner usage and consumption. Ensures that the customer/partner's application has as few points of failure as possible. Consults and provides thought leadership for technical solution design, development, and deployment and supports the customer/partner throughout implementation to achieve value outcomes and Microsoft's Customer Promise.
· Understands industry trends and the competitor's architecture solutions and identifies Microsoft's strengths over competitive solutions to drive conversations with customers/partners and convince them of solution.
Technical Leadership
· Demonstrate the capability to act as CSA Pod Lead with ability to drive planning and delivery of Pod team by engaging CSAM and ATU, manage customer relationship by conducting monthly engagement reviews and assuring quality and be accountable for capacity planning, hiring, skilling and utilization of Pod members.
· Proactively develops technical and professional learning and development plan in alignment with and support from their manager. Role models effective technical readiness. Acts as a mentor and role model to less experienced colleagues to educate them on technical and non-technical concepts. Participates in development opportunities (e.g., Ready, Build, Ignite).
· Shares ideas, insights, and strategic technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using a thorough knowledge of specific Microsoft products and their context in the competitive landscape. Participates in external technical community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with the internal team.
· Generates new ideas for changes and improvements to existing intellectual property (IP), technologies, and processes for designated customers/partners. Drives opportunities for IP reuse, best practice sharing, and consumption acceleration. Proactively identifies gaps through delivery and communicating those gaps to others (e.g., Leadership, managed intellectual property (MIP), Design, and Governance). Applies subject matter expertise to develop new IP that fills identified gaps
Important key criteria:
- Should have potential to scale as CSA Pod Lead with ability to lead planning and delivery of vendor Pod team by engaging account team
- Manage customer relationship by conducting monthly engagement reviews and assuring quality and be accountable for capacity planning, hiring, skilling and utilization of Pod members.
Additional details
**Qualifications**
**Required/minimum qualifications**
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
**Additional or preferred qualifications**
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
4+ years experience working in a customer-facing role (e.g., internal and/or external).
4+ years experience working on technical projects.
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
- Level 300-400 advanced/experienced resource on SQL Server. Fundamentals should be clear with basic concepts, architecture of SQL Server.
- Strong with SQL Server Core/Engine - Concepts, Architecture, Performance, High Availability (Failover Cluster, Availability Group), Migration/Upgrade, Security, Maintenance, Well versed with evolution of SQL server & enhancements with each version of SQL server, Hands on & practical experiences.
- Breadth skills on other components like Power BI & SSRS, SSIS, SSAS and Azure (Data services).
- Exceptional Hands on & practical experiences working on Reactive scenarios. Troubleshooting skills on Performance, High Availability (Failover Cluster, Availability Group), Migration/Upgrade, SQL setup/patches, Security, Maintenance. Should be able to handle SQL Server Administration & Operational troubleshooting reactive scenarios as needed. On reactive scenarios should be able to drive clear action plans, follow up to closure.
- Technical Leadership quality and escalation handling skills.
- Should be able to converse with stakeholders/business/application owners.
- Collaborating & Partnering with team members internally & externally.
- Ready to deliver as soon as possible. Should not be dependent on ramp up/training to start delivering on SQL related work.
Demonstrate hands-on expertise in:
- Azure Data Factory, Azure Data Lake, SQL Pools, Spark Pools
- Azure ML, Cognitive Services, OpenAI, Power BI, Microsoft Fabric
- Databricks, Delta Lake, Unity Catalog, Synapse Pipelines
- Ensure solutions meet enterprise-grade standards for performance, security, scalability, and governance.
Technical Leadership
- Serve as a trusted advisor to customer executives, architects, and developers on AI strategy, data governance, and analytics modernization.
- Drive proof-of-concepts (POCs) and minimum viable products (MVPs) for AI and analytics use cases.
- Guide customers in deploying ML models, building data pipelines, and operationalizing AI solutions
- Lead technical engagements with enterprise customers focused on data modernization, advanced analytics, and AI/ML solutioning.
- Architect and implement scalable solutions using Azure Synapse, Azure Databricks, Azure Machine Learning, Power BI, and Microsoft Fabric.
- Translate business requirements into technical architectures that leverage AI services, data lakes, real-time intelligence, and predictive analytics.
AI-900: Azure AI Fundamentals (Required)
DP-100: Azure Data Scientist Associate
DP-600: Fabric Analytics Engineer Associate
DP-700: Fabric Data Engineer Associate
PL-300: Power BI Data Analyst Associate
DP-300: Azure Database Administrator Associate
DP-420: Azure Cosmos DB Developer
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
We are looking for a highly motivated and passionate Cloud Solution Architect (CSA) focusing on Data and AI solution area to join the Customer Success Team. As part of this role. you will be responsible
for technical Customer engagements, working with the most challenging and exciting projects within
Microsoft Azure customer base. This customer-facing position is a hands-on technical role spanning
across design, build, and operations with a focus on issue. The role requires coaching team members to focus on customer experience through efficient delivery, driving adherence to Microsoft standards and recommended practices, and providing a holistic perspective of customer challenges and competitor architectures. The role is within the CSA Global Delivery team. It is a centralized group consisting of both full-time employees (FTEs) and Vendor CSAs dedicated to enhancing the customer's experience with Microsoft as they transition to hybrid/public cloud solutions.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
Customer Centricity
· Gathers customer/partner insights (e.g., feedback around technical preferences, environments, business needs, competitive landscape), and maps architecture and digital transformation solutions to customer/partner business outcomes. Acts as the voice of the customer (VOC)/partner by driving new feedback, insights, and resources across internal teams to add and prioritize. Represents the customer/partner to internal teams (e.g., Engineering) to shape products and services by providing insights across the territory. Advocates for the customer/partner at all opportunities and shares customer success stories with the wider internal team.
· Guides other team members to focus on customer/partner experience through efficient delivery and ensuring a seamless and connected customer experience. Supports definition of customer/partner conditions of success. Anticipates customer/partner dissatisfaction and unmet needs and executes strategies to improve experience, value realization, and acceleration of customer transformation.
· Actively listens and respectfully challenges customers/partners when going in the wrong direction, presents insights and alternatives, and takes action appropriately.
Business Impact
· Drives customer/partner relationships to anticipate, identify, escalate, and work to resolve technical blockers to accelerate consumption and solution implementations (e.g., by application of technical capabilities). Routes non-technical issues for removal by the appropriate party. Applies broad business and technical knowledge across various architecture or other Microsoft solutions to meet business and information technology (IT) requirements and resolve identified technical constraints. Shapes and enhances customers' requirements.
· Proactively uses knowledge of the products, services, and value propositions of Microsoft and its competitors in customer/partner conversations to identify growth opportunities based on knowledge of customer/partner needs. Contributes to increase in consumption and aligns with Customer Success Account Management or other Account Team members on customer/partner priorities to drive growth in consumption via cost optimization, operational excellence performance efficiency, and security. Drives architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer/partner usage and consumption. Ensures that the customer/partner's application has as few points of failure as possible. Consults and provides thought leadership for technical solution design, development, and deployment and supports the customer/partner throughout implementation to achieve value outcomes and Microsoft's Customer Promise.
· Understands industry trends and the competitor's architecture solutions and identifies Microsoft's strengths over competitive solutions to drive conversations with customers/partners and convince them of solution.
Technical Leadership
· Demonstrate the capability to act as CSA Pod Lead with ability to drive planning and delivery of Pod team by engaging CSAM and ATU, manage customer relationship by conducting monthly engagement reviews and assuring quality and be accountable for capacity planning, hiring, skilling and utilization of Pod members.
· Proactively develops technical and professional learning and development plan in alignment with and support from their manager. Role models effective technical readiness. Acts as a mentor and role model to less experienced colleagues to educate them on technical and non-technical concepts. Participates in development opportunities (e.g., Ready, Build, Ignite).
· Shares ideas, insights, and strategic technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using a thorough knowledge of specific Microsoft products and their context in the competitive landscape. Participates in external technical community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with the internal team.
· Generates new ideas for changes and improvements to existing intellectual property (IP), technologies, and processes for designated customers/partners. Drives opportunities for IP reuse, best practice sharing, and consumption acceleration. Proactively identifies gaps through delivery and communicating those gaps to others (e.g., Leadership, managed intellectual property (MIP), Design, and Governance). Applies subject matter expertise to develop new IP that fills identified gaps
Important key criteria:
- Should have potential to scale as CSA Pod Lead with ability to lead planning and delivery of vendor Pod team by engaging account team
- Manage customer relationship by conducting monthly engagement reviews and assuring quality and be accountable for capacity planning, hiring, skilling and utilization of Pod members.
Additional details
**Qualifications**
**Required/minimum qualifications**
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
**Additional or preferred qualifications**
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR Master's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 6+ years experience in cloud/infrastructure technologies, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
4+ years experience working in a customer-facing role (e.g., internal and/or external).
4+ years experience working on technical projects.
Technical Certification in Cloud (e.g., Azure, Amazon Web Services, Google, security certifications).
- Level 300-400 advanced/experienced resource on SQL Server. Fundamentals should be clear with basic concepts, architecture of SQL Server.
- Strong with SQL Server Core/Engine - Concepts, Architecture, Performance, High Availability (Failover Cluster, Availability Group), Migration/Upgrade, Security, Maintenance, Well versed with evolution of SQL server & enhancements with each version of SQL server, Hands on & practical experiences.
- Breadth skills on other components like Power BI & SSRS, SSIS, SSAS and Azure (Data services).
- Exceptional Hands on & practical experiences working on Reactive scenarios. Troubleshooting skills on Performance, High Availability (Failover Cluster, Availability Group), Migration/Upgrade, SQL setup/patches, Security, Maintenance. Should be able to handle SQL Server Administration & Operational troubleshooting reactive scenarios as needed. On reactive scenarios should be able to drive clear action plans, follow up to closure.
- Technical Leadership quality and escalation handling skills.
- Should be able to converse with stakeholders/business/application owners.
- Collaborating & Partnering with team members internally & externally.
- Ready to deliver as soon as possible. Should not be dependent on ramp up/training to start delivering on SQL related work.
Demonstrate hands-on expertise in:
- Azure Data Factory, Azure Data Lake, SQL Pools, Spark Pools
- Azure ML, Cognitive Services, OpenAI, Power BI, Microsoft Fabric
- Databricks, Delta Lake, Unity Catalog, Synapse Pipelines
- Ensure solutions meet enterprise-grade standards for performance, security, scalability, and governance.
Technical Leadership
- Serve as a trusted advisor to customer executives, architects, and developers on AI strategy, data governance, and analytics modernization.
- Drive proof-of-concepts (POCs) and minimum viable products (MVPs) for AI and analytics use cases.
- Guide customers in deploying ML models, building data pipelines, and operationalizing AI solutions
- Lead technical engagements with enterprise customers focused on data modernization, advanced analytics, and AI/ML solutioning.
- Architect and implement scalable solutions using Azure Synapse, Azure Databricks, Azure Machine Learning, Power BI, and Microsoft Fabric.
- Translate business requirements into technical architectures that leverage AI services, data lakes, real-time intelligence, and predictive analytics.
AI-900: Azure AI Fundamentals (Required)
DP-100: Azure Data Scientist Associate
DP-600: Fabric Analytics Engineer Associate
DP-700: Fabric Data Engineer Associate
PL-300: Power BI Data Analyst Associate
DP-300: Azure Database Administrator Associate
DP-420: Azure Cosmos DB Developer
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
0
Cloud Solution Architecture - Azure Infra
Bangalore, Karnataka
Microsoft Corporation
Posted 1 day ago
Job Viewed
Job Description
International Customer Success Unit (iCSU) brings scale, agility, and cross solution coverage to our largest, most strategic Global Account customers in their international downstream locations outside of headquarters. We operate out of key geographic locations around the world enabling global execution of our customer's digital transformation strategies. We bring a seamless customer experience that crosses functional and geographic boundaries empowering customers to realize the business value of their investments in our technology.
The CSA role is responsible for driving customer satisfaction in adopting and effective use of Microsoft's cloud platforms, consumption, growth with using the array of Cloud services, and the governance of delivery for their portfolio of accounts.
We are looking for a highly motivated and passionate Azure Infra Cloud Solution Architect to drive high priority customer initiatives on the Microsoft Azure Platform in collaboration with customers and the Microsoft field in Enterprise accounts segment of our business. This is a customer facing role, owning overall technical relationship between customer and Microsoft Azure Infrastructure Platform.
You will own the Azure Infra technical support for both pre and post sales including architectural design sessions, specific implementation projects, build MVPs and trouble solving and prevent the issues and support to build more efficient systems with Well-Architect framework. The ideal candidate will have experience in customer-facing roles and success leading deep technical architecture discussions with senior customer executives, Enterprise Architects, IT Management and Developers to drive Azure Infrastructure solutions to production.
**Responsibilities**
**Scale Customer Engagements**
+ Engages with customer technical decision makers and anticipates customer needs and issues proactively through data gathering.
+ Uses knowledge of customer context and solution or portfolio expertise to build credibility with customers individually or at scale. Develops technical and market/industry knowledge.
+ Ensures technical wins for core technologies by driving technical discussions with customers. Improves customer interactions through feedback and observation.
+ Engages other internal resources (e.g., roles, Microsoft Technology Center, demo sites, virtual sites), mapping out and leveraging foundational resource knowledge for key areas of technology as needed to overcome technical blockers on assigned technology set.
**Scale Through Partners**
+ Engages in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process.
**Build Strategy**
+ Shares competitive insights from customer sessions with colleagues and escalates/resolves competitive situations to influence compete strategies.
+ Provides strategic, technical input based on Microsoft capability to contribute to strategy development, leveraging partner and internal teams.
+ Acts as the voice of the customer (VOC) by driving new feedback, blockers, insights, resource (e.g., OneList) items across communities so they can be added and prioritized.
+ Works with account teams to tailor Microsoft messaging to audience and captures and shares customer feedback using knowledge of specific Microsoft solutions and their context in a competitive landscape.
+ Collaborates with team members to monitor and analyze customer usage of key/prioritized Microsoft solutions/products that support customer's business outcomes. Identifies opportunities to promote usage.
**Solution Design and Proof**
+ Identifies and applies existing demonstration assets. Demonstrates and oversees demonstrations (e.g., architectural design sessions (ADS), proof of concept (POC) sessions) of solutions based on specific Microsoft products through initial engagements. Leverages partner/customer teams as needed to prove capabilities and integration into customer environment. Reviews partner demonstrations and provides feedback to ensure alignment with Microsoft standards.
+ Presents and applies reference architectures across technologies/solution areas to partners or customers for their technology sets.
+ Expands awareness of and begins practicing digital transformation sales methodologies (e.g., challenger sales).
**Technical Leadership**
+ Builds their own readiness plan and proactively identifies learning gaps. Grows domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture.
+ Conducts group training or one-to-many events (e.g., workshops, Webinars) or leverages existing scale enablement programs to present and educate customers and colleagues on the capabilities and benefits across Microsoft solutions/products.
+ Monitors and responds to internal and external tech community posts, attends community calls, sessions, hackathon, etc., and acts as a mentor for their technology area. Contributes and participates in Customer Executive Briefing Center sessions. Shares best practices internally on community calls and drives recognition of Microsoft cloud solutions through presentations and engagements with external audiences.
**Other**
+ Embody our culture ( and values ( Qualifications**
+ Relevant certifications from Microsoft or competitive platforms AND 3+ years technical pre-sales or technical consulting experience
+ OR Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 4+ years technical pre-sales or technical consulting experience
+ OR equivalent experience.
**Additional or Preferred Qualifications**
+ 7+ years technical pre-sales or technical consulting, or related experience.
+ 4+ years experience with Azure Infra, hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
+ Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Azure Architect and Development exams, Cloud Platform Technologies, Architecture).
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
The CSA role is responsible for driving customer satisfaction in adopting and effective use of Microsoft's cloud platforms, consumption, growth with using the array of Cloud services, and the governance of delivery for their portfolio of accounts.
We are looking for a highly motivated and passionate Azure Infra Cloud Solution Architect to drive high priority customer initiatives on the Microsoft Azure Platform in collaboration with customers and the Microsoft field in Enterprise accounts segment of our business. This is a customer facing role, owning overall technical relationship between customer and Microsoft Azure Infrastructure Platform.
You will own the Azure Infra technical support for both pre and post sales including architectural design sessions, specific implementation projects, build MVPs and trouble solving and prevent the issues and support to build more efficient systems with Well-Architect framework. The ideal candidate will have experience in customer-facing roles and success leading deep technical architecture discussions with senior customer executives, Enterprise Architects, IT Management and Developers to drive Azure Infrastructure solutions to production.
**Responsibilities**
**Scale Customer Engagements**
+ Engages with customer technical decision makers and anticipates customer needs and issues proactively through data gathering.
+ Uses knowledge of customer context and solution or portfolio expertise to build credibility with customers individually or at scale. Develops technical and market/industry knowledge.
+ Ensures technical wins for core technologies by driving technical discussions with customers. Improves customer interactions through feedback and observation.
+ Engages other internal resources (e.g., roles, Microsoft Technology Center, demo sites, virtual sites), mapping out and leveraging foundational resource knowledge for key areas of technology as needed to overcome technical blockers on assigned technology set.
**Scale Through Partners**
+ Engages in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process.
**Build Strategy**
+ Shares competitive insights from customer sessions with colleagues and escalates/resolves competitive situations to influence compete strategies.
+ Provides strategic, technical input based on Microsoft capability to contribute to strategy development, leveraging partner and internal teams.
+ Acts as the voice of the customer (VOC) by driving new feedback, blockers, insights, resource (e.g., OneList) items across communities so they can be added and prioritized.
+ Works with account teams to tailor Microsoft messaging to audience and captures and shares customer feedback using knowledge of specific Microsoft solutions and their context in a competitive landscape.
+ Collaborates with team members to monitor and analyze customer usage of key/prioritized Microsoft solutions/products that support customer's business outcomes. Identifies opportunities to promote usage.
**Solution Design and Proof**
+ Identifies and applies existing demonstration assets. Demonstrates and oversees demonstrations (e.g., architectural design sessions (ADS), proof of concept (POC) sessions) of solutions based on specific Microsoft products through initial engagements. Leverages partner/customer teams as needed to prove capabilities and integration into customer environment. Reviews partner demonstrations and provides feedback to ensure alignment with Microsoft standards.
+ Presents and applies reference architectures across technologies/solution areas to partners or customers for their technology sets.
+ Expands awareness of and begins practicing digital transformation sales methodologies (e.g., challenger sales).
**Technical Leadership**
+ Builds their own readiness plan and proactively identifies learning gaps. Grows domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues to expand knowledge of architecture.
+ Conducts group training or one-to-many events (e.g., workshops, Webinars) or leverages existing scale enablement programs to present and educate customers and colleagues on the capabilities and benefits across Microsoft solutions/products.
+ Monitors and responds to internal and external tech community posts, attends community calls, sessions, hackathon, etc., and acts as a mentor for their technology area. Contributes and participates in Customer Executive Briefing Center sessions. Shares best practices internally on community calls and drives recognition of Microsoft cloud solutions through presentations and engagements with external audiences.
**Other**
+ Embody our culture ( and values ( Qualifications**
+ Relevant certifications from Microsoft or competitive platforms AND 3+ years technical pre-sales or technical consulting experience
+ OR Bachelor's Degree in Computer Science, Information Technology, Engineering or related field AND 4+ years technical pre-sales or technical consulting experience
+ OR equivalent experience.
**Additional or Preferred Qualifications**
+ 7+ years technical pre-sales or technical consulting, or related experience.
+ 4+ years experience with Azure Infra, hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
+ Certification in relevant (Microsoft or industry) technologies or disciplines (e.g., Azure Architect and Development exams, Cloud Platform Technologies, Architecture).
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
1
Cloud Solution Architecture - Cloud Infra
Bangalore, Karnataka
Microsoft Corporation
Posted 1 day ago
Job Viewed
Job Description
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
Do you have a passion for Azure IaaS, on-premises and using best-in-class tools created by Microsoft? Are you looking for a role where you can interact directly with large enterprise customers to improve the stability and performance of the solutions they are deploying in Azure and Windows infrastructure in on-premises? Do you want to join one of Microsoft's fastest growing businesses? If so, we are looking for you!
Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer's most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
Responsible for delivering Support Mission Critical Service offerings, collaborating with CSU (including CSAs, CSAMs), CSS, CxP, Engineering, and other teams as needed. This role ensures a cohesive, cross-delivery organizational experience for customers on their critical workloads, while showcasing progress, evolution, and improvements as outcomes.
Direct accountability to lead the Proactive Resiliency Efforts, coordinate with other teams on the Accelerated Incident Resolution, and Monitoring & Observability features of an offering.
Proactive Resiliency: Lead technical engagement with specific workloads that prioritizes Reliability, Security, Supportability, Manageability, and Monitoring and Observability.
Coordinating the onboarding phase which includes the Consolidated Assessment Week Delivery.
Remediate proactive recommendations for the specified workloads identified
Plan and implement both a Workload-Specific Service Improvement Plan and a Customer Success Plan
Accelerated Incident Resolution: Awareness and visibility into critical incidents to ensure RCAs and recommendations are captured and linked to Proactive Resiliency efforts.
Monitoring & Observability: Collaborate with CxP resources when engaged to help onboard the customer efficiently and effectively, prioritizing customer experience and effort, as well as drive customer-owned monitoring to enable and improve customer's observability capabilities.
Cross-Team Leadership: Build partnership with CSAM to ensure roles are clearly understood and responsibilities are established, maintaining partnership throughout contract and relying on CSAM for account escalation. Coordinate with the leads of the Accelerated Incident Resolution work stream and, when required, the Proactive Monitoring work stream with our CxP partners.
**Qualifications**
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
Broad knowledge of on-premises Microsoft products with deep understanding of Azure HCI /Hyper-V. Other technologies touched are Azure IAAS/Entra ID/Azure arc/Azure monitor /Azure update manager / Windows Server and Networking.
Working experience with developing, debugging, performance tuning and supporting any of the following:
Dev Ops and knowledge of Azure Web Apps/App Services, Web Application Firewall
Azure PaaS, Service Fabric, Azure App Services
AKS, Key Vault, Managed Service Identity, Azure AD App Authentication/OAuth
Kubernetes Services/Containers
API Management, API Connections
Logic Apps/Function Apps
Notification Hubs
C#, .NET Framework/.NET Core, Java, Python or related
Experience with troubleshooting, configuring and supporting Network and Hybrid scenarios
Use trace analysis, debug skills, source code, and other proprietary tools, to analyze problems and develop solutions to meet customer needs; this may involve writing code
Solid understanding of client/server, networking, and Internet technologies fundamentals.
Understanding of n-tier solutions
Experience in systems management, network operations, software support, IT consulting, or related roles.
Solid understanding of client/server, networking, and Internet technologies fundamentals.
The ability to handle customer critical issues and work in difficult situations.
Demonstrate a strong ability to develop strategic ongoing customer relationships to gain the trust.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
Do you have a passion for Azure IaaS, on-premises and using best-in-class tools created by Microsoft? Are you looking for a role where you can interact directly with large enterprise customers to improve the stability and performance of the solutions they are deploying in Azure and Windows infrastructure in on-premises? Do you want to join one of Microsoft's fastest growing businesses? If so, we are looking for you!
Support for Mission Critical is a team within Microsoft that provides solution-specific expertise designed to drive peak health and optimum performance of a customer's most important solutions. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
Responsible for delivering Support Mission Critical Service offerings, collaborating with CSU (including CSAs, CSAMs), CSS, CxP, Engineering, and other teams as needed. This role ensures a cohesive, cross-delivery organizational experience for customers on their critical workloads, while showcasing progress, evolution, and improvements as outcomes.
Direct accountability to lead the Proactive Resiliency Efforts, coordinate with other teams on the Accelerated Incident Resolution, and Monitoring & Observability features of an offering.
Proactive Resiliency: Lead technical engagement with specific workloads that prioritizes Reliability, Security, Supportability, Manageability, and Monitoring and Observability.
Coordinating the onboarding phase which includes the Consolidated Assessment Week Delivery.
Remediate proactive recommendations for the specified workloads identified
Plan and implement both a Workload-Specific Service Improvement Plan and a Customer Success Plan
Accelerated Incident Resolution: Awareness and visibility into critical incidents to ensure RCAs and recommendations are captured and linked to Proactive Resiliency efforts.
Monitoring & Observability: Collaborate with CxP resources when engaged to help onboard the customer efficiently and effectively, prioritizing customer experience and effort, as well as drive customer-owned monitoring to enable and improve customer's observability capabilities.
Cross-Team Leadership: Build partnership with CSAM to ensure roles are clearly understood and responsibilities are established, maintaining partnership throughout contract and relying on CSAM for account escalation. Coordinate with the leads of the Accelerated Incident Resolution work stream and, when required, the Proactive Monitoring work stream with our CxP partners.
**Qualifications**
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
Broad knowledge of on-premises Microsoft products with deep understanding of Azure HCI /Hyper-V. Other technologies touched are Azure IAAS/Entra ID/Azure arc/Azure monitor /Azure update manager / Windows Server and Networking.
Working experience with developing, debugging, performance tuning and supporting any of the following:
Dev Ops and knowledge of Azure Web Apps/App Services, Web Application Firewall
Azure PaaS, Service Fabric, Azure App Services
AKS, Key Vault, Managed Service Identity, Azure AD App Authentication/OAuth
Kubernetes Services/Containers
API Management, API Connections
Logic Apps/Function Apps
Notification Hubs
C#, .NET Framework/.NET Core, Java, Python or related
Experience with troubleshooting, configuring and supporting Network and Hybrid scenarios
Use trace analysis, debug skills, source code, and other proprietary tools, to analyze problems and develop solutions to meet customer needs; this may involve writing code
Solid understanding of client/server, networking, and Internet technologies fundamentals.
Understanding of n-tier solutions
Experience in systems management, network operations, software support, IT consulting, or related roles.
Solid understanding of client/server, networking, and Internet technologies fundamentals.
The ability to handle customer critical issues and work in difficult situations.
Demonstrate a strong ability to develop strategic ongoing customer relationships to gain the trust.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
2
Cloud Solution Architecture - Data & AI
Bangalore, Karnataka
Microsoft Corporation
Posted 1 day ago
Job Viewed
Job Description
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft's products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers' expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft's portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world.
The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
Are you looking for a role where you can interact directly with large enterprise customers to improve their Azure Data and SQL related technologies? If so, we are looking for you!
We are seeking a Cloud Solution Architect in the CSA Global Delivery organization with deep expertise in Azure Data and SQL. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution.
The CSA Global Delivery team is a centralized group consisting of both full-time employees (FTEs) and Vendor CSAs dedicated to enhancing the customer's experience with Microsoft as they transition to hybrid/public cloud solutions.
Microsoft's mission is to empower every person and every organization on the planet to achieve more.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
You will be planning and delivering proactive and reactive support including onsite presence as needed
· You will Identify and manage customer goals and SfMC opportunities to improve the quality, consumption, and health of the customer's solution.
· You will drive and participate in proactive delivery management: spot performance issues, analyze problems, and drive activities focused on stabilizing and optimizing your customer's solution.
· You will work with internal Microsoft support teams, account teams, product engineering and service engineering teams and other stakeholders to ensure a streamlined and efficient customer support experience.
· You will apply and share lessons learned for continuous process and delivery improvement for the customer and peers.
· You will engage in meetings with your customers and account teams to review Support for Mission Critical services, customer support issues, and articulate your Customer Success Plans.
· You will share and gain knowledge through technical communities.
Technical Leadership
· Demonstrate the capability to act as CSA Pod Lead with ability to drive planning and delivery of Pod team by engaging CSAM and ATU, manage customer relationship by conducting monthly engagement reviews and assuring quality and be accountable for capacity planning, hiring, skilling and utilization of Pod members.
· Proactively develops technical and professional learning and development plan in alignment with and support from their manager. Role models effective technical readiness. Acts as a mentor and role model to less experienced colleagues to educate them on technical and non-technical concepts. Participates in development opportunities (e.g., Ready, Build, Ignite).
· Shares ideas, insights, and strategic technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using a thorough knowledge of specific Microsoft products and their context in the competitive landscape. Participates in external technical community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with the internal team.
· Generates new ideas for changes and improvements to existing intellectual property (IP), technologies, and processes for designated customers/partners. Drives opportunities for IP reuse, best practice sharing, and consumption acceleration. Proactively identifies gaps through delivery and communicating those gaps to others (e.g., Leadership, managed intellectual property (MIP), Design, and Governance). Applies subject matter expertise to develop new IP that fills identified gaps
Important key criteria:
- Should have potential to scale as CSA Pod Lead with ability to lead planning and delivery of vendor Pod team by engaging account team
- Manage customer relationship by conducting monthly engagement reviews and assuring quality and be accountable for capacity planning, hiring, skilling and utilization of Pod members.
Additional details
**Qualifications**
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
- 10+ years of Data & AI related experience with at least three of the following technologies: SQL Server 2012 or later on-premises, SQL Server 2012 or later running on Azure VMs, Azure SQL Database, Azure SQL Managed Instance, Azure SQL Hyper-Scale, SQL AAG Clusters, Azure Integration Services
- Strong knowledge of SQL Server Internals
- Practical experience designing / building large OLTP DB systems
- Knowledge of other SQL technologies on Azure (PostgreSQL, MySQL, MariaDB)
- Data & AI Certifications in Microsoft and competing Cloud Technologies.
- Outstanding customer service skills with excellent oral and written communication skills as well as experience providing training to peers or customers.
- Strong interpersonal and leadership skills while working with diverse audiences including highly technical IT professionals, engineers, developers, and architects as well as executives and management professionals in both customer and Microsoft teams.
- Experience leading and driving projects as well as motivating others.
- Self-motivated, resourceful, and able to handle multiple responsibilities as a Microsoft Cloud Solution Architect
- Ability to develop strong strategic customer relationships that gain the trust and respect of customers.
- Ability to handle critical technical issues and work in difficult support situations.
- Ability to handle difficult or sensitive situations with customers.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
The Global Customer Success (GCS) organization, an organization within CE&S, is leading the effort to enable customer success on the Microsoft Cloud by harnessing leading, AI-powered capabilities and human expertise to deliver innovation solutions that accelerate business value, drive operational excellence and nurture long term loyalty.
Are you looking for a role where you can interact directly with large enterprise customers to improve their Azure Data and SQL related technologies? If so, we are looking for you!
We are seeking a Cloud Solution Architect in the CSA Global Delivery organization with deep expertise in Azure Data and SQL. As a key technical resource for the customer, you will be primarily focused on delivering proactive services such as education workshops, delivering assessments, and providing tailored guidance. Troubleshooting skills are essential as this role will include working with Microsoft Support to expedite incident resolution.
The CSA Global Delivery team is a centralized group consisting of both full-time employees (FTEs) and Vendor CSAs dedicated to enhancing the customer's experience with Microsoft as they transition to hybrid/public cloud solutions.
Microsoft's mission is to empower every person and every organization on the planet to achieve more.
This role is flexible in that you can work up to 50% from home.
Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
**Responsibilities**
You will be planning and delivering proactive and reactive support including onsite presence as needed
· You will Identify and manage customer goals and SfMC opportunities to improve the quality, consumption, and health of the customer's solution.
· You will drive and participate in proactive delivery management: spot performance issues, analyze problems, and drive activities focused on stabilizing and optimizing your customer's solution.
· You will work with internal Microsoft support teams, account teams, product engineering and service engineering teams and other stakeholders to ensure a streamlined and efficient customer support experience.
· You will apply and share lessons learned for continuous process and delivery improvement for the customer and peers.
· You will engage in meetings with your customers and account teams to review Support for Mission Critical services, customer support issues, and articulate your Customer Success Plans.
· You will share and gain knowledge through technical communities.
Technical Leadership
· Demonstrate the capability to act as CSA Pod Lead with ability to drive planning and delivery of Pod team by engaging CSAM and ATU, manage customer relationship by conducting monthly engagement reviews and assuring quality and be accountable for capacity planning, hiring, skilling and utilization of Pod members.
· Proactively develops technical and professional learning and development plan in alignment with and support from their manager. Role models effective technical readiness. Acts as a mentor and role model to less experienced colleagues to educate them on technical and non-technical concepts. Participates in development opportunities (e.g., Ready, Build, Ignite).
· Shares ideas, insights, and strategic technical input with technical teams, internal communities across the field, and the larger virtual team across Microsoft using a thorough knowledge of specific Microsoft products and their context in the competitive landscape. Participates in external technical community events (e.g., conferences, seminars, technical meetups, Webcasts, blogs, hackathons) and shares learnings with the internal team.
· Generates new ideas for changes and improvements to existing intellectual property (IP), technologies, and processes for designated customers/partners. Drives opportunities for IP reuse, best practice sharing, and consumption acceleration. Proactively identifies gaps through delivery and communicating those gaps to others (e.g., Leadership, managed intellectual property (MIP), Design, and Governance). Applies subject matter expertise to develop new IP that fills identified gaps
Important key criteria:
- Should have potential to scale as CSA Pod Lead with ability to lead planning and delivery of vendor Pod team by engaging account team
- Manage customer relationship by conducting monthly engagement reviews and assuring quality and be accountable for capacity planning, hiring, skilling and utilization of Pod members.
Additional details
**Qualifications**
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field AND 4+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience.
- 10+ years of Data & AI related experience with at least three of the following technologies: SQL Server 2012 or later on-premises, SQL Server 2012 or later running on Azure VMs, Azure SQL Database, Azure SQL Managed Instance, Azure SQL Hyper-Scale, SQL AAG Clusters, Azure Integration Services
- Strong knowledge of SQL Server Internals
- Practical experience designing / building large OLTP DB systems
- Knowledge of other SQL technologies on Azure (PostgreSQL, MySQL, MariaDB)
- Data & AI Certifications in Microsoft and competing Cloud Technologies.
- Outstanding customer service skills with excellent oral and written communication skills as well as experience providing training to peers or customers.
- Strong interpersonal and leadership skills while working with diverse audiences including highly technical IT professionals, engineers, developers, and architects as well as executives and management professionals in both customer and Microsoft teams.
- Experience leading and driving projects as well as motivating others.
- Self-motivated, resourceful, and able to handle multiple responsibilities as a Microsoft Cloud Solution Architect
- Ability to develop strong strategic customer relationships that gain the trust and respect of customers.
- Ability to handle critical technical issues and work in difficult support situations.
- Ability to handle difficult or sensitive situations with customers.
Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations ( .
This advertiser has chosen not to accept applicants from your region.
3
Martech Solution Architecture - Analytics & AI Lead
Bangalore, Karnataka
Diageo
Posted 1 day ago
Job Viewed
Job Description
**Job Description :** ROLE PROFILE Job Title: Martech Solution Architecture - Analytics & AI Lead Location: INDIA or UK (London) Reports To: Head of Martech Solution Architecture & Enterprise Integration Department Marketing CDT Context/Scope: Diageo is the world's leading premium drinks company, a business built on the principles and foundations laid by the giants of our industry. Arthur Guinness, Alexander Walker, and many other dedicated people that followed in their footsteps, cared deeply about the people and businesses they fostered, and the communities in which they operated. Today we stand on the shoulders of these giants and act with the same entrepreneurial spirit. We are a spirited company born of an incredible entrepreneurial legacy. The success of Guinness®, Smirnoff®, Johnnie Walker®, Tanqueray®, Baileys® and many more brands led to the formation of our company in 1997. And we only thrive today because of the talent of our people to grow our brands, old and new, and keep them strong. Our purpose, celebrating life, every day, everywhere means that our brands are part of celebrations big and small. We believe that living our purpose in full is to make the most of life - to be the best you can be at work, at home, with friends, in the community, and for the community. In CDT, our objective is to provide world-class consumer experiences that drive brand & business growth - whilst doing so in the most efficient and sustainable way. We have stood-up 5 engines, supported by a transversal MarTech Transformation Office, to scale these outcomes in repeatable way - consistent technology, capabilities and operating models across marketing disciplines. We strive to create global tools to support markets and brands to deliver their shape of A&P in a productive manner. Financial - Indirect management responsibility for optimising cost of Analytics & AI technologies used across CDT, while maximising long-term value delivery in line with Martech strategy. Market Complexity - Global span Leadership Responsibilities & capabilities + Large matrix team leadership across domain Product Leads, Tech Leads and SMEs (~10) + 1-2 CDT senior stakeholders Engine Directors + 3-5 D&T senior stakeholders Consumer & Customer EA, other EAs and domain specific stakeholders Purpose of Role The Martech Solution Architecture - Analytics & AI Lead ensures that Diageo's marketing and consumer analytics technologies are architected to be secure, scalable, and innovative, enabling actionable insights, decision intelligence, and performance optimisation. This role drives architecture excellence across analytics domains including Consumer Planning and Insights, Digital Pulse of Consumer, Marketing Effectiveness and Media Optimisation, Experiential, Consumer Engagement, Commerce Experience, Digital Monitoring and Performance. They will also lead the design and implementation of AI and GenAI solution architectures across all Martech domains, ensuring consistency, compliance, and forward-looking innovation. Top Accountabilities **Technology Roadmaps, Architecture & Design** + Define and maintain domain-specific architecture roadmaps across analytics and AI, aligned with business priorities and enterprise standards. + Lead the definition and documentation of architecture supporting advanced analytics, real-time dashboards, marketing KPIs, and predictive models. + Translate business and marketing requirements into AI/analytics architecture patterns, technical solutions, and implementation blueprints. + Develop architecture patterns and reference implementations for responsible, compliant and scalable AI and GenAI use cases across Martech. <>· **System Integration & Data Flows** + Architect data pipelines and models across Martech domains and enterprise systems to enable real-time insights, experimentation and performance tracking. + Collaborate with data engineering teams to deliver a connected view of the consumer and marketing activity across platforms. **Tool Evaluation & Stack Rationalization** + Evaluate and recommend analytics platforms (BI, experimentation, customer intelligence) and AI solutions with fit-for-purpose capabilities. + Maintain strategic relationships with key analytics/AI vendors, contributing to their product roadmaps. + Identify opportunities to consolidate or sunset legacy tools and reduce stack complexity. **Governance, Privacy & Compliance** + Implement AI ethics, data privacy, and responsible use frameworks across AI/analytics solutions. + Partner with Legal, Security and Compliance to ensure adherence to data protection regulations (e.g., GDPR, CCPA). **Cross-Functional Collaboration** + Partner with Product, Data Science, Media, Insights, and Martech Platform teams to align architecture with business outcomes. + Work closely with Enterprise Architects to ensure analytics/AI solutions fit into the broader technology strategy **Performance Optimization & Scalability** + Design for data scale, system performance and latency minimisation across analytical workflows. + Monitor system health and implement continuous optimisation across AI and analytics pipelines. **Documentation & Knowledge Sharing** + Produce and maintain architectural documentation, data flows, AI models architecture, and compliance controls. + Share best practices across teams and coach domain architects in AI and analytics technologies. Qualifications and Experience Required + 10+ years of experience in IT, data, or software engineering, including 5+ years in analytics and AI architecture roles. + Strong background in consumer and marketing analytics technologies, data platforms, and experience with experimentation platforms. + Hands-on experience with AI/ML, including GenAI architecture, LLMs, prompt engineering frameworks, and MLOps practices. + Proven leadership in designing and scaling data-driven solutions across global, matrixed organisations. + Strong stakeholder engagement skills, with the ability to translate complex technical concepts to non-technical audiences. Barriers to Success in Role Success is seen as: + A scalable, secure, and performant analytics and AI architecture aligned with strategic goals. + Increased marketing agility and decision making through robust insights and predictive intelligence. + Consistent implementation of responsible AI and GenAI practices across domains. + Consolidation of analytics tools and reduction of technical debt. + Effective partnerships with Product, D&T, Data Science, and Insights functions to unlock business value from data. **Diversity statement:** Our purpose is to celebrate life, every day, everywhere. And creating an inclusive culture, where everyone feels valued and that they can belong, is a crucial part of this. We embrace diversity in the broadest possible sense. This means that you'll be welcomed and celebrated for who you are just by being you. You'll be part of and help build and champion an inclusive culture that celebrates people of different gender, ethnicity, ability, age, sexual orientation, social class, educational backgrounds, experiences, mindsets, and more. Our ambition is to create the best performing, most trusted and respected consumer products companies in the world. Join us and help transform our business as we take our brands to the next level and build new ones as part of shaping the next generation of celebrations for consumers around the world. Feel inspired? Then this may be the opportunity for you. _If you require a reasonable adjustment, please ensure that you capture this information when you submit your application._ **Worker Type :** Regular **Primary Location:** Bangalore Karle Town SEZ **Additional Locations :** 1HQ **Job Posting Start Date :** With over 200 brands sold in more than 180 countries, we're the world's leading premium drinks company. Every day, over 30,000 talented people come together at Diageo to create the magic behind our much-loved brands. From iconic names to innovative newcomers - the brands we're building are rooted in culture and local communities. Our ambition is to be one of the best performing, most trusted and most respected consumer products companies in the world. Our founders, such as Arthur Guinness, John Walker, and Charles Tanqueray, were visionary entrepreneurs whose brilliant minds helped shape the alcohol industry. And through our people, their legacy lives on. Join us, and you'll collaborate with talented people from all corners of the world. Together, you'll innovate and push boundaries, shaping a more inclusive and sustainable future that we can all be proud of. With diversity at our core, we celebrate our people's unique passions, commitments and specialist skills. Because when varied voices, mindsets, and personalities come together, great ideas are born. In our supportive culture, your voice will be heard and you'll be empowered to be you. Just bring your ambition, curiosity and ideas, and we'll celebrate your work and help you reach your fullest potential. **DRINKiQ** What's your DRINKiQ? Take our quiz to understand how alcohol is made and explore the effects of drinking. You can discover everything you need to know at DRINKiQ (
This advertiser has chosen not to accept applicants from your region.
4
Senior SME - Mainframe PCM System Architect
Bangalore, Karnataka
Kyndryl
Posted 1 day ago
Job Viewed
Job Description
**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
As a System Administrator at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world.
There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.
One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.
**Key Responsibilities**
+ Continuously monitor system performance metrics like CPU utilization, I/O wait times, memory usage, and application response times to identify potential issues.
+ Analyze system trends and forecast future capacity requirements to proactively address potential bottlenecks and ensure system scalability.
+ Identify and implement system configuration adjustments, including workload management policies and resource allocation, to optimize performance based on analysis.
+ Diagnose and resolve performance problems by analyzing system dumps, logs, and tracing information.
+ Contribute to disaster recovery strategies by ensuring system backups and failover capabilities are in place for critical workloads.
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Expertise
+ 10+ years of Experience with performance tuning of systems, practicing capacity planning activity during system up-gradation and pro-actively managing capacity planning on regular basis.
+ Clear understanding about SMF and analyzing and drawing insights from SMF data Processing.
+ Experience with Workload Load Manager (WLM), Parallel Sysplex configurations, multiple LPAR environments, and experience in capacity/performance reporting and modeling.
+ Must have system performance understanding of mainframe components covering the areas of ZOS, JES, CICS, DB2 and IMS.
+ Thorough knowledge in Performance analysis & tuning for ZOS operating environment / DASD
+ Hands on Experiences with navigation, debugging and monitoring with tools such as RMF(I, II, III) or Omegamon or TMON or BMC Mainview.
+ Hands on experiences with any Vendor products such as SAS, MXG, CA-MICS. Omegamon, Strobe, APA.
+ Hands on experiences with TDS and QMF for Data extraction and Analysis.
+ Experiences with tools such as CP3000, zPCR and zTPM are added advantage.
+ In depth knowledge in RMF, TDS and Omegamon tools.
Preferred Technical and Professional Experience
+ Expertise in utilizing tools like SAS, MICS, IZPCA, TDS,RMF (Resource Measurement Facility), WLM (Workload Manager), and other performance monitoring utilities.
+ Large enterprise organizations relying heavily on mainframe systems for mission-critical applications.
+ Collaborative work with other system programmers, application developers, and system operators to address performance issues.
+ On-call responsibilities for resolving critical performance issues outside of regular working hours.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
As a System Administrator at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world.
There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.
One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.
**Key Responsibilities**
+ Continuously monitor system performance metrics like CPU utilization, I/O wait times, memory usage, and application response times to identify potential issues.
+ Analyze system trends and forecast future capacity requirements to proactively address potential bottlenecks and ensure system scalability.
+ Identify and implement system configuration adjustments, including workload management policies and resource allocation, to optimize performance based on analysis.
+ Diagnose and resolve performance problems by analyzing system dumps, logs, and tracing information.
+ Contribute to disaster recovery strategies by ensuring system backups and failover capabilities are in place for critical workloads.
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Expertise
+ 10+ years of Experience with performance tuning of systems, practicing capacity planning activity during system up-gradation and pro-actively managing capacity planning on regular basis.
+ Clear understanding about SMF and analyzing and drawing insights from SMF data Processing.
+ Experience with Workload Load Manager (WLM), Parallel Sysplex configurations, multiple LPAR environments, and experience in capacity/performance reporting and modeling.
+ Must have system performance understanding of mainframe components covering the areas of ZOS, JES, CICS, DB2 and IMS.
+ Thorough knowledge in Performance analysis & tuning for ZOS operating environment / DASD
+ Hands on Experiences with navigation, debugging and monitoring with tools such as RMF(I, II, III) or Omegamon or TMON or BMC Mainview.
+ Hands on experiences with any Vendor products such as SAS, MXG, CA-MICS. Omegamon, Strobe, APA.
+ Hands on experiences with TDS and QMF for Data extraction and Analysis.
+ Experiences with tools such as CP3000, zPCR and zTPM are added advantage.
+ In depth knowledge in RMF, TDS and Omegamon tools.
Preferred Technical and Professional Experience
+ Expertise in utilizing tools like SAS, MICS, IZPCA, TDS,RMF (Resource Measurement Facility), WLM (Workload Manager), and other performance monitoring utilities.
+ Large enterprise organizations relying heavily on mainframe systems for mission-critical applications.
+ Collaborative work with other system programmers, application developers, and system operators to address performance issues.
+ On-call responsibilities for resolving critical performance issues outside of regular working hours.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
5
Senior SME - Mainframe PCM System Architect
Bangalore, Karnataka
Kyndryl
Posted 1 day ago
Job Viewed
Job Description
**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
As a System Administrator at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world.
There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.
One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.
**Key Responsibilities**
+ Continuously monitor system performance metrics like CPU utilization, I/O wait times, memory usage, and application response times to identify potential issues.
+ Analyze system trends and forecast future capacity requirements to proactively address potential bottlenecks and ensure system scalability.
+ Identify and implement system configuration adjustments, including workload management policies and resource allocation, to optimize performance based on analysis.
+ Diagnose and resolve performance problems by analyzing system dumps, logs, and tracing information.
+ Contribute to disaster recovery strategies by ensuring system backups and failover capabilities are in place for critical workloads.
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Expertise
+ 10+ years of Experience with performance tuning of systems, practicing capacity planning activity during system up-gradation and pro-actively managing capacity planning on regular basis.
+ Clear understanding about SMF and analyzing and drawing insights from SMF data Processing.
+ Experience with Workload Load Manager (WLM), Parallel Sysplex configurations, multiple LPAR environments, and experience in capacity/performance reporting and modeling.
+ Must have system performance understanding of mainframe components covering the areas of ZOS, JES, CICS, DB2 and IMS.
+ Thorough knowledge in Performance analysis & tuning for ZOS operating environment / DASD
+ Hands on Experiences with navigation, debugging and monitoring with tools such as RMF(I, II, III) or Omegamon or TMON or BMC Mainview.
+ Hands on experiences with any Vendor products such as SAS, MXG, CA-MICS. Omegamon, Strobe, APA.
+ Hands on experiences with TDS and QMF for Data extraction and Analysis.
+ Experiences with tools such as CP3000, zPCR and zTPM are added advantage.
+ In depth knowledge in RMF, TDS and Omegamon tools.
Preferred Technical and Professional Experience
+ Expertise in utilizing tools like SAS, MICS, IZPCA, TDS,RMF (Resource Measurement Facility), WLM (Workload Manager), and other performance monitoring utilities.
+ Large enterprise organizations relying heavily on mainframe systems for mission-critical applications.
+ Collaborative work with other system programmers, application developers, and system operators to address performance issues.
+ On-call responsibilities for resolving critical performance issues outside of regular working hours.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
As a System Administrator at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world.
There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.
One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.
**Key Responsibilities**
+ Continuously monitor system performance metrics like CPU utilization, I/O wait times, memory usage, and application response times to identify potential issues.
+ Analyze system trends and forecast future capacity requirements to proactively address potential bottlenecks and ensure system scalability.
+ Identify and implement system configuration adjustments, including workload management policies and resource allocation, to optimize performance based on analysis.
+ Diagnose and resolve performance problems by analyzing system dumps, logs, and tracing information.
+ Contribute to disaster recovery strategies by ensuring system backups and failover capabilities are in place for critical workloads.
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Expertise
+ 10+ years of Experience with performance tuning of systems, practicing capacity planning activity during system up-gradation and pro-actively managing capacity planning on regular basis.
+ Clear understanding about SMF and analyzing and drawing insights from SMF data Processing.
+ Experience with Workload Load Manager (WLM), Parallel Sysplex configurations, multiple LPAR environments, and experience in capacity/performance reporting and modeling.
+ Must have system performance understanding of mainframe components covering the areas of ZOS, JES, CICS, DB2 and IMS.
+ Thorough knowledge in Performance analysis & tuning for ZOS operating environment / DASD
+ Hands on Experiences with navigation, debugging and monitoring with tools such as RMF(I, II, III) or Omegamon or TMON or BMC Mainview.
+ Hands on experiences with any Vendor products such as SAS, MXG, CA-MICS. Omegamon, Strobe, APA.
+ Hands on experiences with TDS and QMF for Data extraction and Analysis.
+ Experiences with tools such as CP3000, zPCR and zTPM are added advantage.
+ In depth knowledge in RMF, TDS and Omegamon tools.
Preferred Technical and Professional Experience
+ Expertise in utilizing tools like SAS, MICS, IZPCA, TDS,RMF (Resource Measurement Facility), WLM (Workload Manager), and other performance monitoring utilities.
+ Large enterprise organizations relying heavily on mainframe systems for mission-critical applications.
+ Collaborative work with other system programmers, application developers, and system operators to address performance issues.
+ On-call responsibilities for resolving critical performance issues outside of regular working hours.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
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6
Senior Principal System Engineer( Architect)
Bangalore, Karnataka
IBM
Posted today
Job Viewed
Job Description
**Introduction**
India Systems Development Lab (ISDL) is part of IBM Systems world-wide technology development lab. Established in 1996, the Lab is headquartered in India's Silicon Valley and startup hub - Bengaluru, with a strong presence in Pune and Hyderabad. Developers at ISDL deliver technology innovations across the entire Systems portfolio - z Systems, Power / OpenPOWER Systems and Storage. The team here works across the entire stack from processor design, firmware, operating system to software defined storage. The lab also focuses on innovations, thanks to the creative energies of the teams. The lab has contributed over 400+ patents in cutting edge technologies and inventions so far. While computing veers towards cognitive, cloud, mobile, social, and security, the lab has significantly contributed to not just new products focused in these areas but has also ushered in new development models such as Agile, Design Thinking and DevOps.
**Your role and responsibilities**
As Java + ReactJS Full Stack Developer, you are responsible for designing, developing, and maintaining both the front-end and back-end components of web applications.
1. Front-End Development (ReactJS)
* Develop responsive and dynamic user interfaces using ReactJS.
* Implement reusable components and front-end libraries.
* Integrate RESTful APIs and handle asynchronous data fetching.
* Ensure cross-browser compatibility and optimize performance.
* Use tools like Redux, React Router, and Webpack.
2. Back-End Development (Java)
* Design and develop RESTful APIs using Java (Spring Boot or similar frameworks).
* Implement business logic, data processing, and server-side functionality.
* Manage database interactions using JPA/Hibernate.
* Ensure security, scalability, and performance of the backend services.
3. Database Management
* Design and manage relational databases (e.g., MySQL, PostgreSQL).
* Write efficient SQL queries and stored procedures.
* Perform database migrations and optimizations.
4. DevOps & Deployment
* Use tools like Docker, Jenkins, or GitHub Actions for CI/CD.
* Deploy applications to cloud platforms (AWS, Azure, GCP) or on-prem servers.
* Monitor application performance and troubleshoot issues.
5. Testing & Debugging
* Write unit, integration, and end-to-end tests (e.g., JUnit, Jest, Cypress).
* Debug and resolve bugs across the stack.
* Use tools like Postman, Swagger, and browser dev tools.
**Required technical and professional expertise**
14+ years of relevant experience
- Experience with the Software Development life cycle; coding, unit test, function or component test, system test and
integration test, agile practices
Demonstrated execution experience of Systems project development
* Languages & Frameworks: Java, JavaScript (ES6+), HTML5, CSS3, React, Angular
* Backend Development: RESTful APIs, OOP, JUnit, Python unit testing frameworks
* Frontend Development: ReactJS/ Angular, Redux, Context API, Carbon Design System, UI/UX best practices
* DevOps & Cloud: Containers, Linux OS, CI/CD, Cloud Development, Security Standards (e.g., CIS Benchmark)
* Tools & Practices: Agile/Scrum, Git, Code Reviews, Unit Testing, Performance Optimization
- Strong UI design and development experience, proven record of building enterprise class User Interfaces
- Strong debugging and troubleshooting - Ability to learn new tools quickly
- Good communication skills and be able to work effectively in a global team environment. Work with global technical leaders in defining the product road map
- Able to guide multiple scrum teams and ensure the sprint and release deliverables meet the Acceptance Criteria
- Perform design, code reviews , Unit test cases and catch defects early in the cycle
- Guide and mentor the team in ownership aspects and drive the product delivery
- Monitor multiple scrum teams, report accurate status to sr management, provide right recommendations on critical situations technical or process
- Able to lead scrum leads, perform design code reviews, come up with scalable and extensible design and architecture
- Able to effectively multi-task, foster innovation culture
- Product R & D mindset
**Preferred technical and professional experience**
▪ zOS architecture, System programming, Systems management
▪ Familiar with z/OS and z/VM
▪ Functional understanding on cryptography and network
▪ GIT, JIRA
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
India Systems Development Lab (ISDL) is part of IBM Systems world-wide technology development lab. Established in 1996, the Lab is headquartered in India's Silicon Valley and startup hub - Bengaluru, with a strong presence in Pune and Hyderabad. Developers at ISDL deliver technology innovations across the entire Systems portfolio - z Systems, Power / OpenPOWER Systems and Storage. The team here works across the entire stack from processor design, firmware, operating system to software defined storage. The lab also focuses on innovations, thanks to the creative energies of the teams. The lab has contributed over 400+ patents in cutting edge technologies and inventions so far. While computing veers towards cognitive, cloud, mobile, social, and security, the lab has significantly contributed to not just new products focused in these areas but has also ushered in new development models such as Agile, Design Thinking and DevOps.
**Your role and responsibilities**
As Java + ReactJS Full Stack Developer, you are responsible for designing, developing, and maintaining both the front-end and back-end components of web applications.
1. Front-End Development (ReactJS)
* Develop responsive and dynamic user interfaces using ReactJS.
* Implement reusable components and front-end libraries.
* Integrate RESTful APIs and handle asynchronous data fetching.
* Ensure cross-browser compatibility and optimize performance.
* Use tools like Redux, React Router, and Webpack.
2. Back-End Development (Java)
* Design and develop RESTful APIs using Java (Spring Boot or similar frameworks).
* Implement business logic, data processing, and server-side functionality.
* Manage database interactions using JPA/Hibernate.
* Ensure security, scalability, and performance of the backend services.
3. Database Management
* Design and manage relational databases (e.g., MySQL, PostgreSQL).
* Write efficient SQL queries and stored procedures.
* Perform database migrations and optimizations.
4. DevOps & Deployment
* Use tools like Docker, Jenkins, or GitHub Actions for CI/CD.
* Deploy applications to cloud platforms (AWS, Azure, GCP) or on-prem servers.
* Monitor application performance and troubleshoot issues.
5. Testing & Debugging
* Write unit, integration, and end-to-end tests (e.g., JUnit, Jest, Cypress).
* Debug and resolve bugs across the stack.
* Use tools like Postman, Swagger, and browser dev tools.
**Required technical and professional expertise**
14+ years of relevant experience
- Experience with the Software Development life cycle; coding, unit test, function or component test, system test and
integration test, agile practices
Demonstrated execution experience of Systems project development
* Languages & Frameworks: Java, JavaScript (ES6+), HTML5, CSS3, React, Angular
* Backend Development: RESTful APIs, OOP, JUnit, Python unit testing frameworks
* Frontend Development: ReactJS/ Angular, Redux, Context API, Carbon Design System, UI/UX best practices
* DevOps & Cloud: Containers, Linux OS, CI/CD, Cloud Development, Security Standards (e.g., CIS Benchmark)
* Tools & Practices: Agile/Scrum, Git, Code Reviews, Unit Testing, Performance Optimization
- Strong UI design and development experience, proven record of building enterprise class User Interfaces
- Strong debugging and troubleshooting - Ability to learn new tools quickly
- Good communication skills and be able to work effectively in a global team environment. Work with global technical leaders in defining the product road map
- Able to guide multiple scrum teams and ensure the sprint and release deliverables meet the Acceptance Criteria
- Perform design, code reviews , Unit test cases and catch defects early in the cycle
- Guide and mentor the team in ownership aspects and drive the product delivery
- Monitor multiple scrum teams, report accurate status to sr management, provide right recommendations on critical situations technical or process
- Able to lead scrum leads, perform design code reviews, come up with scalable and extensible design and architecture
- Able to effectively multi-task, foster innovation culture
- Product R & D mindset
**Preferred technical and professional experience**
▪ zOS architecture, System programming, Systems management
▪ Familiar with z/OS and z/VM
▪ Functional understanding on cryptography and network
▪ GIT, JIRA
IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
7
Mainframe Architect CICS System Programming
Bangalore, Karnataka
Kyndryl
Posted 1 day ago
Job Viewed
Job Description
**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
As a System Administrator at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world.
There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.
One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.
**Key Responsibilities**
+ Proven experience on the CICS functionality and architecture.
+ Provide technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades or changes to CICS and related ISV products.
+ Capable of installing, upgrading and migrating CICS Transaction Servers.
+ Capable of installing, upgrading and supporting IBM & ISV related products such as Compuware Abend-AID, ASG TMON/CICS, Omegamon for CICS, BMC Mainview, Xpediter/CICS, CA ACF2/CICS, CA Intertest and CA SymDump.
+ Provide primary on-call support for CICS and associated ISV products.
+ Problem determination and resolution within expected timeframe.
+ Diagnose CICS system and related product issues and follow up with Root Cause Analysis.
+ Participate in Disaster Recovery planning and tests as scheduled.
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Expertise
+ Engineer with 10+ Years of experience in CICS system programming.
+ Experience in CICS transaction server and related ISV products.
+ Basic knowledge on the following technologies: z/OS, Unix System Services, SMP/E, REXX, Java, VSAM and Third party products
+ Capable of Upgrading /Installing and supporting IBM & ISV related Products Proficient in technologies like P2V, V2V and P2P migrations.
+ Experience with performance tuning and workload balancing in CICS.
+ Familiarity with CICS monitoring tools (Omegamon for CICS, BMC MainView, IBM CICS Performance Analyzer).
+ Knowledge of CICS Web Services, MQ integration, and DB2 connectivity.
+ Experience with RACF, ACF2, or Top Secret security administration for CICS.
Preferred Technical and Professional Experience
+ Process driven management of technical operations and support.
+ Excellent verbal and written communication skills.
+ The ability to work independently as well as part of a team.
+ Excellent troubleshooting and customer service skills.
+ The ability to follow a project through to completion and/or to work as part of a larger team to complete the components of a complex project.
+ Support for technical consultation and inquiries from the other IT technical teams.
+ Develop, document and maintain procedures for system utilities such as backup/restore, performance tuning and configuration of environments.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
As a System Administrator at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world.
There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.
One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.
**Key Responsibilities**
+ Proven experience on the CICS functionality and architecture.
+ Provide technical support as needed in the planning, coordination, installation, implementation and testing of releases, upgrades or changes to CICS and related ISV products.
+ Capable of installing, upgrading and migrating CICS Transaction Servers.
+ Capable of installing, upgrading and supporting IBM & ISV related products such as Compuware Abend-AID, ASG TMON/CICS, Omegamon for CICS, BMC Mainview, Xpediter/CICS, CA ACF2/CICS, CA Intertest and CA SymDump.
+ Provide primary on-call support for CICS and associated ISV products.
+ Problem determination and resolution within expected timeframe.
+ Diagnose CICS system and related product issues and follow up with Root Cause Analysis.
+ Participate in Disaster Recovery planning and tests as scheduled.
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Expertise
+ Engineer with 10+ Years of experience in CICS system programming.
+ Experience in CICS transaction server and related ISV products.
+ Basic knowledge on the following technologies: z/OS, Unix System Services, SMP/E, REXX, Java, VSAM and Third party products
+ Capable of Upgrading /Installing and supporting IBM & ISV related Products Proficient in technologies like P2V, V2V and P2P migrations.
+ Experience with performance tuning and workload balancing in CICS.
+ Familiarity with CICS monitoring tools (Omegamon for CICS, BMC MainView, IBM CICS Performance Analyzer).
+ Knowledge of CICS Web Services, MQ integration, and DB2 connectivity.
+ Experience with RACF, ACF2, or Top Secret security administration for CICS.
Preferred Technical and Professional Experience
+ Process driven management of technical operations and support.
+ Excellent verbal and written communication skills.
+ The ability to work independently as well as part of a team.
+ Excellent troubleshooting and customer service skills.
+ The ability to follow a project through to completion and/or to work as part of a larger team to complete the components of a complex project.
+ Support for technical consultation and inquiries from the other IT technical teams.
+ Develop, document and maintain procedures for system utilities such as backup/restore, performance tuning and configuration of environments.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
8
Mainframe Architect z/OS System Programmer
Bangalore, Karnataka
Kyndryl
Posted 1 day ago
Job Viewed
Job Description
**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
As a Mainframe Architect z/OS System Programmer at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world.
There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.
One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.
**Key Responsibilities**
+ Provide technical support for customer. Own and action requests for service, implementing changes and resolving assigned problems (may involve some after hours and weekend work).
+ Provide 24x7 after hours on-call support as required for products supported by the team
+ Personal compliance and ownership on security, audit and systems integrity posture
+ Highlight areas for improvement in current processes, and implement improvements
+ Must be flexible to support in different shift timings and provide coverage for the weekend maintenance change implementation windows.
+ Attend and actively participate in weekly review meetings with the team leader and/or manager to discuss issues, concerns, people, ideas and workload
+ Be a focal point in a technical and client advocate capacity and whenever rotated onto new accounts, ensure other team members are mentored to enable smooth succession of previous account
+ Assist wider team performing the level 1-3 capability, potentially offshore or remote locations.
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Expertise
+ 10+ Years Experience in Mainframe z/OS System Programming.
+ Deep understanding of z/OS operating system architecture and features
+ Deep knowledge of z/OS Facilities, Parallel Sysplex, GDPS
+ Hands-on experience on SAD, GTF trace concepts
+ Led multiple complex IBM and ISV product upgrades and related projects.
+ Proficiency in z/OS system programming languages like assembler and REXX
+ Expertise in system management tools like SMPE (Software Management Program Entry) and z/OSMF
+ Knowledge of mainframe hardware configurations and I/O management
+ Experience with system monitoring and performance analysis tools
+ Strong analytical and troubleshooting skills
Preferred Technical and Professional Experience
+ Monitoring system performance using RMF, SYSVIEW, Mainview, TMON or Omegamon tools, identifying bottlenecks, and implementing optimization strategies.
+ Diagnosing and resolving complex system issues, including software errors, hardware failures, and system crashes.
+ Implementing and enforcing security policies on the z/OS system to protect sensitive data.
+ Assessing system capacity needs and planning for future growth
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
As a Mainframe Architect z/OS System Programmer at Kyndryl, you'll solve complex problems and identify potential future issues across the spectrum of platforms and services. You'll be at the forefront of new technology and modernization, working with some of our biggest clients - which means some of the biggest in the world.
There's never a typical day as a System Administrator at Kyndryl, because no two projects are alike. You'll be managing systems data for clients and providing day-to-day solutions and security compliance. You'll oversee a queue of assignments and work directly with technicians, prioritizing tickets to deliver the best solutions to our clients.
One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here. You'll also get the chance to share your expertise by recommending modernization options, identifying new business opportunities, and cultivating relationships with other teams and stakeholders. Does the work get challenging at times? Yes! But you'll collaborate with a diverse group of talented people and gain invaluable management and organizational skills, which will come in handy as you move forward in your career.
**Key Responsibilities**
+ Provide technical support for customer. Own and action requests for service, implementing changes and resolving assigned problems (may involve some after hours and weekend work).
+ Provide 24x7 after hours on-call support as required for products supported by the team
+ Personal compliance and ownership on security, audit and systems integrity posture
+ Highlight areas for improvement in current processes, and implement improvements
+ Must be flexible to support in different shift timings and provide coverage for the weekend maintenance change implementation windows.
+ Attend and actively participate in weekly review meetings with the team leader and/or manager to discuss issues, concerns, people, ideas and workload
+ Be a focal point in a technical and client advocate capacity and whenever rotated onto new accounts, ensure other team members are mentored to enable smooth succession of previous account
+ Assist wider team performing the level 1-3 capability, potentially offshore or remote locations.
Your future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Technical and Professional Expertise
+ 10+ Years Experience in Mainframe z/OS System Programming.
+ Deep understanding of z/OS operating system architecture and features
+ Deep knowledge of z/OS Facilities, Parallel Sysplex, GDPS
+ Hands-on experience on SAD, GTF trace concepts
+ Led multiple complex IBM and ISV product upgrades and related projects.
+ Proficiency in z/OS system programming languages like assembler and REXX
+ Expertise in system management tools like SMPE (Software Management Program Entry) and z/OSMF
+ Knowledge of mainframe hardware configurations and I/O management
+ Experience with system monitoring and performance analysis tools
+ Strong analytical and troubleshooting skills
Preferred Technical and Professional Experience
+ Monitoring system performance using RMF, SYSVIEW, Mainview, TMON or Omegamon tools, identifying bottlenecks, and implementing optimization strategies.
+ Diagnosing and resolving complex system issues, including software errors, hardware failures, and system crashes.
+ Implementing and enforcing security policies on the z/OS system to protect sensitive data.
+ Assessing system capacity needs and planning for future growth
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
This advertiser has chosen not to accept applicants from your region.
9