5,574 Taj Hotels jobs in India
Hotel Operations Manager
600001 Chennai, Tamil Nadu
₹700000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client is recruiting for a dynamic and experienced Hotel Operations Manager to oversee daily operations and enhance guest experiences at their premier establishment in **Chennai, Tamil Nadu, IN**. This hybrid role involves a blend of on-site leadership and strategic planning. The Operations Manager will be responsible for managing various departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless service delivery and operational efficiency. The ideal candidate will possess exceptional leadership qualities, a strong understanding of hospitality management principles, and a proven ability to motivate teams and control costs. You will be instrumental in maintaining high standards of service, resolving guest issues promptly, and implementing strategies to optimize revenue and guest satisfaction. Responsibilities include:
- Overseeing the daily operations of all hotel departments.
- Ensuring exceptional guest service standards are met and exceeded.
- Managing departmental budgets and controlling operational costs.
- Recruiting, training, and supervising hotel staff.
- Implementing and enforcing hotel policies and procedures.
- Conducting regular staff meetings and performance reviews.
- Managing inventory and ensuring adequate supplies for all departments.
- Responding to and resolving guest complaints and concerns effectively.
- Ensuring compliance with health, safety, and sanitation regulations.
- Collaborating with the sales and marketing team to drive business and occupancy rates.
This advertiser has chosen not to accept applicants from your region.
0
Hotel Operations Manager
400001 Mumbai, Maharashtra
₹70000 month
WhatJobs
Posted today
Job Viewed
Job Description
Our client is searching for a dynamic and experienced Hotel Operations Manager to oversee the daily operations of a premier hospitality establishment in Mumbai, Maharashtra, IN . This pivotal role requires a leader passionate about delivering exceptional guest experiences and driving operational excellence across all hotel departments. The ideal candidate will possess a strong background in hotel management, a keen eye for detail, and the ability to motivate and manage a diverse team. You will be responsible for ensuring the smooth and efficient functioning of front desk, housekeeping, food and beverage, and other operational areas. Key duties include developing and implementing operational policies and procedures, managing staff performance and training, and overseeing budget management and cost control. You will also play a crucial role in guest satisfaction, handling inquiries, complaints, and ensuring service standards are consistently met or exceeded. This position requires a proactive approach to problem-solving, the ability to work under pressure, and excellent decision-making skills. Strong leadership, communication, and interpersonal skills are essential for effectively interacting with guests, staff, and vendors. A thorough understanding of hospitality industry trends, best practices, and relevant regulations is expected. We are seeking an individual committed to fostering a positive work environment and upholding the reputation of the hotel. This is a demanding yet rewarding position for a seasoned hospitality professional looking to make a significant impact. The Operations Manager will be instrumental in achieving operational targets, enhancing profitability, and maintaining high standards of service and presentation.
This advertiser has chosen not to accept applicants from your region.
1
Hotel Operations Manager
201001 Noida, Uttar Pradesh
₹70000 month
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a prestigious hospitality group, is seeking an experienced and charismatic Hotel Operations Manager to oversee operations at their flagship property located in Ghaziabad, Uttar Pradesh, IN . This role is responsible for ensuring exceptional guest experiences, efficient operational management, and profitability across all hotel departments.
The Hotel Operations Manager will manage daily operations, including front desk, housekeeping, food and beverage, and banquets, ensuring the highest standards of service and quality are maintained. You will lead and motivate a diverse team of hotel staff, fostering a positive work environment and promoting professional development. Key responsibilities include developing and implementing operational policies and procedures, managing budgets, controlling costs, and maximizing revenue opportunities.
You will be instrumental in driving guest satisfaction scores, addressing guest feedback promptly and effectively, and implementing service improvement initiatives. The role also involves collaborating with department heads to forecast staffing needs, manage inventory, and ensure compliance with health, safety, and sanitation regulations. Experience in strategic planning, performance management, and driving operational efficiency is crucial. The ideal candidate will possess a strong understanding of the hospitality industry trends and best practices.
Qualifications:
The Hotel Operations Manager will manage daily operations, including front desk, housekeeping, food and beverage, and banquets, ensuring the highest standards of service and quality are maintained. You will lead and motivate a diverse team of hotel staff, fostering a positive work environment and promoting professional development. Key responsibilities include developing and implementing operational policies and procedures, managing budgets, controlling costs, and maximizing revenue opportunities.
You will be instrumental in driving guest satisfaction scores, addressing guest feedback promptly and effectively, and implementing service improvement initiatives. The role also involves collaborating with department heads to forecast staffing needs, manage inventory, and ensure compliance with health, safety, and sanitation regulations. Experience in strategic planning, performance management, and driving operational efficiency is crucial. The ideal candidate will possess a strong understanding of the hospitality industry trends and best practices.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree or equivalent professional certification is a plus.
- Minimum of 5-7 years of progressive experience in hotel management, with at least 3 years in a supervisory or managerial role.
- Proven track record of successfully managing hotel operations and improving guest satisfaction.
- Strong leadership, team management, and interpersonal skills.
- Excellent financial acumen, including budget management, cost control, and revenue maximization.
- In-depth knowledge of hotel operations, including front office, F&B, housekeeping, and maintenance.
- Proficiency in hotel management software (PMS).
- Strong problem-solving and decision-making abilities.
- Commitment to delivering exceptional customer service.
This advertiser has chosen not to accept applicants from your region.
2
Hotel Operations Manager
160001 Chandigarh, Chandigarh
₹95000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a prestigious boutique hotel group known for its exceptional guest experiences, is seeking an accomplished and forward-thinking Hotel Operations Manager to oversee the day-to-day management of their flagship property in Chandigarh, Chandigarh, IN . This critical role requires a leader with a deep understanding of all hotel departments, from front desk and housekeeping to F&B and maintenance. The ideal candidate will be passionate about delivering unparalleled service, driving operational efficiency, and fostering a positive work environment for the staff. You will be instrumental in ensuring the hotel's smooth and profitable operation, maintaining high standards of quality, and enhancing guest satisfaction. This role demands strong leadership, excellent interpersonal skills, and a strategic approach to hospitality management.
Key Responsibilities:
Key Responsibilities:
- Oversee all hotel operations, including front office, housekeeping, food & beverage, maintenance, and security.
- Ensure the delivery of exceptional guest services and a memorable experience for all visitors.
- Develop and implement operational strategies to maximize revenue and control costs.
- Manage departmental budgets, monitor financial performance, and implement cost-saving measures.
- Recruit, train, motivate, and manage hotel staff, fostering a culture of excellence and teamwork.
- Set performance standards for all departments and conduct regular performance reviews.
- Ensure compliance with all health, safety, and hygiene regulations.
- Develop and implement Standard Operating Procedures (SOPs) for all hotel functions.
- Manage inventory and procurement for various departments, ensuring adequate supplies and cost-effectiveness.
- Handle guest complaints and resolve issues promptly and professionally to ensure satisfaction.
- Collaborate with the sales and marketing teams to drive business and promote hotel services.
- Conduct regular inspections of the property to ensure standards of cleanliness, maintenance, and presentation are met.
- Stay updated on industry trends and best practices in hotel management.
- Manage relationships with vendors and suppliers.
- Prepare operational reports for senior management.
- Bachelor's degree in Hospitality Management, Hotel Administration, Business Administration, or a related field.
- Minimum of 5-7 years of progressive experience in hotel management, with a proven track record in operations.
- Demonstrated leadership abilities with experience in managing diverse teams.
- In-depth knowledge of hotel operations, including front desk, housekeeping, F&B, and revenue management.
- Strong financial acumen, with experience in budgeting and cost control.
- Excellent interpersonal, communication, and problem-solving skills.
- Proficiency in Property Management Systems (PMS) and other hotel operational software.
- Ability to work under pressure and make sound decisions in a dynamic environment.
- A passion for guest service and a commitment to maintaining high standards.
- This role is based in Chandigarh, Chandigarh, IN, and requires the candidate to be physically present at the hotel.
This advertiser has chosen not to accept applicants from your region.
3
Hotel Operations Manager
440001 Nagpur, Maharashtra
₹50000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a prestigious hospitality establishment, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day operations of their esteemed property located in Nagpur, Maharashtra, IN . This is an on-site role requiring a hands-on approach and a deep understanding of the hospitality industry. The Hotel Operations Manager will be responsible for ensuring the highest standards of guest service, operational efficiency, and staff performance across all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. You will play a pivotal role in managing budgets, controlling costs, and driving revenue growth while maintaining a positive and motivating work environment for the team. The ideal candidate will possess strong leadership qualities, excellent problem-solving skills, and a passion for delivering exceptional guest experiences. Your responsibilities will include staff recruitment, training, scheduling, and performance management. You will also be involved in implementing and enforcing hotel policies and procedures, ensuring compliance with health, safety, and hygiene regulations. This role requires a strategic thinker who can anticipate guest needs, resolve complaints effectively, and continuously seek opportunities to enhance the overall guest satisfaction and operational excellence. Collaboration with department heads to align on strategic goals and foster a culture of teamwork is essential. If you are a seasoned hospitality professional with a proven track record in hotel management and a commitment to exceeding expectations, we encourage you to apply.
Key Responsibilities:
Key Responsibilities:
- Oversee and manage all hotel operations, including front desk, housekeeping, F&B, and maintenance.
- Ensure the highest standards of guest service and satisfaction are consistently met.
- Develop, implement, and monitor operational policies and procedures.
- Manage departmental budgets, control costs, and optimize profitability.
- Lead, motivate, and develop a high-performing team of hotel staff.
- Oversee staff recruitment, training, scheduling, and performance evaluations.
- Ensure compliance with all health, safety, and hygiene regulations.
- Address and resolve guest complaints promptly and effectively.
- Collaborate with department heads to achieve operational and financial goals.
- Monitor industry trends and implement best practices to enhance guest experience.
- Manage vendor relationships and ensure timely procurement of supplies.
- Conduct regular inspections of hotel facilities to maintain quality standards.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management, with at least 2 years in an Operations Manager or similar role.
- Proven track record of success in managing hotel operations and improving guest satisfaction.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in hotel management software and POS systems.
- In-depth knowledge of hotel operations, budgeting, and financial management.
- Ability to work flexible hours, including nights, weekends, and holidays.
- A passion for the hospitality industry and a commitment to service excellence.
This advertiser has chosen not to accept applicants from your region.
4
Hotel Operations Manager
570001 Bhopal, Madhya Pradesh
₹75000 month
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a prestigious luxury hotel brand, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day operations of their flagship property in **Mysuru, Karnataka, IN**. This pivotal role demands a leader with a strong understanding of all hotel departments, from front office and housekeeping to food and beverage and maintenance. The ideal candidate will be adept at ensuring exceptional guest experiences, optimizing operational efficiency, managing staff, and maintaining the hotel's reputation for excellence. You will be responsible for implementing service standards, controlling costs, and driving profitability while fostering a positive and motivated work environment.
Responsibilities:
Responsibilities:
- Oversee and manage the daily operations of all hotel departments to ensure smooth and efficient service delivery.
- Ensure the highest standards of guest satisfaction are met and exceeded by leading by example and empowering the team.
- Implement and monitor adherence to hotel policies, procedures, and service standards.
- Manage departmental budgets, controlling operational costs, and identifying opportunities for revenue enhancement.
- Supervise, train, and mentor department heads and operational staff, fostering a culture of excellence and teamwork.
- Handle guest complaints and resolve issues promptly and effectively to ensure guest loyalty.
- Collaborate with the General Manager and other senior leaders on strategic planning and operational improvements.
- Ensure compliance with all health, safety, and security regulations.
- Conduct regular inspections of hotel facilities and services to maintain quality and presentation.
- Develop and implement operational strategies to enhance profitability and market share.
- Manage staffing levels, scheduling, and performance evaluations for operational teams.
- Stay informed about industry best practices and emerging trends in hotel management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management, preferably in a luxury or full-service hotel environment.
- Proven track record of success in managing multiple hotel departments.
- Strong leadership, team management, and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- In-depth knowledge of hotel operations, including front office, F&B, housekeeping, and maintenance.
- Financial acumen with experience in budgeting and cost control.
- Proficiency in hotel management software and systems.
- Strong commitment to providing exceptional customer service.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Excellent communication and organizational skills.
This advertiser has chosen not to accept applicants from your region.
5
Hotel Operations Manager
160036 Chandigarh, Chandigarh
₹60000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
We are seeking a dynamic and experienced Hotel Operations Manager to oversee the day-to-day management of our esteemed property in **Chandigarh, Chandigarh, IN**. This role is crucial for ensuring exceptional guest experiences, efficient operational performance, and adherence to high standards of service. You will be responsible for managing various departments, including front desk, housekeeping, food & beverage, and maintenance, to ensure seamless operations and guest satisfaction. The ideal candidate will have a strong background in hospitality management, excellent leadership skills, and a passion for delivering outstanding service. This is an on-site position requiring a dedicated presence.
Key Responsibilities:
Key Responsibilities:
- Oversee and coordinate the operations of all hotel departments to ensure optimal performance and guest satisfaction.
- Develop and implement operational policies and procedures to enhance efficiency and service quality.
- Manage departmental budgets, control costs, and work towards maximizing revenue and profitability.
- Ensure compliance with all health, safety, and sanitation regulations.
- Recruit, train, motivate, and manage hotel staff to ensure high performance and morale.
- Handle guest complaints and resolve issues promptly and effectively, ensuring a positive resolution.
- Conduct regular inspections of the property to ensure cleanliness, maintenance, and adherence to brand standards.
- Develop and implement strategies to improve guest service and build customer loyalty.
- Collaborate with the sales and marketing teams to drive business and enhance the hotel's reputation.
- Monitor industry trends and competitor activities to identify opportunities for improvement.
- Prepare operational reports for senior management, highlighting key performance indicators and areas for development.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree is a plus.
- Minimum of 5-7 years of progressive experience in hotel operations management.
- Proven leadership and team management skills, with the ability to motivate and develop staff.
- Strong understanding of hotel operations, including front office, F&B, housekeeping, and revenue management.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in property management systems (PMS) and other relevant hospitality software.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by the business.
- A passion for customer service and a commitment to exceeding guest expectations.
- Knowledge of local market dynamics and competition.
- Demonstrated ability to manage budgets and control expenses effectively.
This advertiser has chosen not to accept applicants from your region.
Be The First To Know
About the latest Taj hotels Jobs in India !
6
Hotel Operations Manager
700072 Kolkata, West Bengal
₹800000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a distinguished hospitality group, is seeking an accomplished and dynamic Hotel Operations Manager to oversee the daily operations of a premier establishment in Kolkata, West Bengal . This role is critical to ensuring exceptional guest experiences, efficient service delivery, and profitability. The ideal candidate will possess a proven track record in hotel management, strong leadership acumen, and a deep understanding of all facets of hotel operations.
Responsibilities:
Responsibilities:
- Oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
- Develop and implement operational strategies to enhance guest satisfaction and service quality.
- Manage departmental budgets, control expenses, and maximize revenue generation.
- Lead, train, and motivate a diverse team of hotel staff to achieve high performance standards.
- Ensure compliance with all health, safety, and sanitation regulations.
- Develop and maintain strong relationships with guests, addressing their needs and resolving issues promptly.
- Implement and monitor operational procedures to ensure efficiency and consistency.
- Collaborate with department heads to set performance goals and objectives.
- Manage inventory, procurement, and vendor relationships for operational supplies.
- Conduct regular staff meetings, performance reviews, and training sessions.
- Prepare operational reports and financial summaries for senior management.
- Identify opportunities for service improvements and implement best practices.
- Ensure the overall upkeep and presentation of the hotel premises.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel management or a similar operational leadership role.
- Proven experience in managing multiple hotel departments.
- Strong understanding of hotel operations, including front office, F&B, and housekeeping.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to manage budgets and control costs effectively.
- Proficiency in property management systems (PMS) and other hotel software.
- Knowledge of health, safety, and hygiene standards in the hospitality industry.
- Ability to work under pressure and make sound decisions in a fast-paced environment.
- Strong problem-solving and guest relations skills.
- Experience in team leadership and staff development.
This advertiser has chosen not to accept applicants from your region.
7
Hotel Operations Manager
160001 Chandigarh, Chandigarh
₹60000 month
WhatJobs
Posted today
Job Viewed
Job Description
Our client is looking for an experienced and dynamic Hotel Operations Manager to oversee the daily operations of a premier establishment in Chandigarh, Chandigarh, IN . This key leadership role is responsible for ensuring the highest standards of guest satisfaction, operational efficiency, and financial performance across all hotel departments. The ideal candidate will possess a strong background in hospitality management, exceptional leadership skills, and a proven ability to manage diverse teams. You will be responsible for leading and motivating department heads (Front Office, Housekeeping, Food & Beverage, Maintenance), setting performance goals, and ensuring adherence to service standards and operational procedures. This involves managing budgets, controlling costs, optimizing resource allocation, and driving revenue generation initiatives. Guest experience is paramount, and you will be instrumental in developing and implementing strategies to enhance guest satisfaction, resolve complaints effectively, and foster a culture of excellence. Strong vendor management, inventory control, and compliance with health, safety, and regulatory standards are also critical aspects of this role. The ability to anticipate guest needs, respond to challenges with agility, and maintain a high level of operational smoothness is essential. This is a challenging and rewarding opportunity for a seasoned hospitality professional to lead a dedicated team and contribute to the success of a renowned hotel. We are seeking an energetic, hands-on leader with a passion for service and a commitment to operational mastery.Responsibilities:
- Oversee all day-to-day hotel operations, ensuring seamless service delivery.
- Lead, manage, and mentor department heads and their teams.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Manage departmental budgets, control costs, and ensure profitability.
- Monitor and maintain high standards of cleanliness, safety, and service quality.
- Implement effective inventory management and procurement processes.
- Ensure compliance with all health, safety, and legal regulations.
- Analyze operational performance data and identify areas for improvement.
- Foster a positive and productive work environment for all staff.
- Handle guest inquiries, feedback, and resolve escalated issues promptly.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. Master's degree preferred.
- Minimum of 5-7 years of progressive experience in hotel operations management.
- Proven leadership and team management skills.
- Strong understanding of hotel operations, including Front Office, Housekeeping, and F&B.
- Excellent financial acumen and budget management experience.
- Exceptional customer service and problem-solving abilities.
- Proficiency in hotel management software and MS Office Suite.
- Strong communication and interpersonal skills.
- Ability to work flexible hours, including weekends and holidays.
This advertiser has chosen not to accept applicants from your region.
8
Hotel Operations Manager
395001 Surat, Gujarat
₹60000 Annually
WhatJobs
Posted today
Job Viewed
Job Description
Our client, a prestigious hospitality group, is seeking an experienced and dynamic Hotel Operations Manager to oversee the daily operations of their establishment. This critical on-site role requires a leader with a strong understanding of all hotel departments, including front desk, housekeeping, food and beverage, and maintenance. The ideal candidate will be responsible for ensuring exceptional guest experiences, maintaining high service standards, managing staff, controlling costs, and maximizing revenue. You will play a key role in driving operational efficiency and guest satisfaction.
Key Responsibilities:
Qualifications:
This demanding on-site role is based in the vibrant city of Surat, Gujarat, IN . Our client is looking for a seasoned professional to lead their hotel operations.
Key Responsibilities:
- Oversee the day-to-day operations of all hotel departments, ensuring seamless service delivery.
- Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
- Manage and motivate hotel staff, providing training, guidance, and performance feedback.
- Ensure high standards of cleanliness, maintenance, and presentation throughout the hotel.
- Monitor and control operational costs, including labor, supplies, and utilities, to meet budgetary goals.
- Manage inventory and procurement of hotel supplies and amenities.
- Address guest complaints and concerns promptly and effectively, ensuring resolution and maintaining guest loyalty.
- Collaborate with the sales and marketing teams to develop strategies for maximizing occupancy and revenue.
- Ensure compliance with all health, safety, and licensing regulations.
- Conduct regular inspections of hotel facilities and services.
- Prepare operational reports for senior management, including financial performance and key metrics.
- Foster a positive and productive work environment for all hotel staff.
- Stay updated on industry trends and best practices in hotel management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5-7 years of progressive experience in hotel operations management.
- Proven leadership skills with the ability to manage and inspire a diverse team.
- Strong understanding of hotel operations, including front office, F&B, housekeeping, and maintenance.
- Excellent customer service skills with a commitment to exceeding guest expectations.
- Proficiency in hotel management software (PMS) and other relevant systems.
- Strong financial acumen, including budgeting, cost control, and revenue management.
- Excellent problem-solving, decision-making, and communication skills.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- A passion for the hospitality industry and a commitment to excellence.
This demanding on-site role is based in the vibrant city of Surat, Gujarat, IN . Our client is looking for a seasoned professional to lead their hotel operations.
This advertiser has chosen not to accept applicants from your region.
9