8,203 Taj Hotels jobs in India
Hotel Operations Manager
751001 Bhubaneswar, Orissa
₹60000 Monthly
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Posted 1 day ago
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Job Description
Our client is seeking a seasoned and dynamic Hotel Operations Manager to lead their hospitality services. This is a fully remote position, allowing you to manage operations from anywhere, focusing on driving excellence in guest services and operational efficiency. The successful candidate will oversee all aspects of hotel operations, including front desk, housekeeping, food and beverage, and event management. You will be responsible for developing and implementing operational strategies to enhance guest satisfaction, streamline workflows, and maximize revenue. Key duties include managing staff, setting performance standards, controlling budgets, and ensuring compliance with health, safety, and hygiene regulations. The Operations Manager will also be involved in marketing initiatives, sales strategies, and cultivating strong relationships with guests and suppliers. The ideal candidate possesses strong leadership skills, a deep understanding of the hospitality industry, and a proven ability to manage complex operations. Excellent communication, problem-solving, and interpersonal skills are essential for this role. This remote position requires a highly organized and self-motivated individual who can effectively manage teams and operations remotely. You will leverage technology and innovative solutions to ensure seamless service delivery. We are looking for someone who is passionate about hospitality and dedicated to achieving the highest standards of service. This is an exceptional opportunity to shape the guest experience and contribute to the success of a leading hospitality brand from a remote setting.
Key Responsibilities:
Key Responsibilities:
- Oversee daily hotel operations, including front desk, housekeeping, and F&B.
- Develop and implement operational policies and procedures.
- Manage and motivate hotel staff to ensure high performance.
- Control operational budgets and manage expenses effectively.
- Ensure exceptional guest service and satisfaction.
- Implement and monitor quality standards for all hotel departments.
- Manage inventory, procurement, and vendor relationships.
- Develop and execute strategies to increase revenue and profitability.
- Ensure compliance with health, safety, and licensing regulations.
- Analyze operational data and implement improvements.
- Proven experience in hotel management or hospitality operations.
- Strong understanding of hotel operations, including front desk, F&B, and housekeeping.
- Excellent leadership, management, and team-building skills.
- Proficiency in hotel management software and systems.
- Strong financial acumen and budget management experience.
- Excellent customer service and problem-solving abilities.
- Effective communication and interpersonal skills.
- Ability to work independently and manage a remote team effectively.
- Passion for the hospitality industry and guest satisfaction.
- Bachelor's degree in Hospitality Management or a related field is preferred.
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0
Hotel Operations Manager
390001 Vadodara, Gujarat
₹65000 Monthly
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Posted 1 day ago
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Job Description
Our client is seeking an experienced and dynamic Hotel Operations Manager to oversee all aspects of day-to-day operations for a premier hospitality property in **Vadodara, Gujarat, IN**. This role is essential for ensuring seamless service delivery, guest satisfaction, and operational efficiency across all hotel departments.
Responsibilities:
Responsibilities:
- Direct and manage all hotel departments, including front desk, housekeeping, food and beverage, and maintenance, to ensure consistent service standards.
- Develop and implement operational strategies to maximize guest satisfaction and profitability.
- Oversee budgeting, financial planning, and cost control measures to ensure operational efficiency and profitability.
- Recruit, train, and supervise staff, fostering a culture of excellent customer service and professional development.
- Ensure compliance with all health, safety, and legal regulations.
- Monitor and manage inventory, including supplies, F&B, and amenities.
- Develop and maintain strong relationships with guests, addressing their needs and resolving any issues promptly.
- Implement and monitor quality control measures across all departments.
- Work closely with the sales and marketing teams to drive occupancy rates and revenue.
- Analyze operational performance data and implement improvements.
- Manage vendor relationships and negotiate contracts for services and supplies.
- Prepare regular operational reports for senior management.
- Lead by example, motivating staff and ensuring a positive work environment.
- Stay updated on industry trends and best practices in hospitality management.
- Enhance the hotel's reputation through exceptional service delivery and guest experiences.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management or a similar senior operational role.
- Proven track record of successfully managing hotel operations and improving profitability.
- Strong leadership, team management, and problem-solving skills.
- Excellent understanding of hotel operations, including F&B, front office, and housekeeping.
- Proficiency in hotel management software (PMS) and MS Office Suite.
- Exceptional communication, interpersonal, and customer service skills.
- Ability to work flexible hours, including weekends and holidays.
- Knowledge of financial management and budgeting principles.
- A strategic thinker with a keen eye for detail.
- Demonstrated ability to motivate and inspire a diverse team.
- Passion for the hospitality industry and a commitment to excellence.
This advertiser has chosen not to accept applicants from your region.
1
Hotel Operations Manager
452001 Indore, Madhya Pradesh
₹800000 Annually
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Posted 1 day ago
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Job Description
Our client is seeking a dynamic and results-oriented Hotel Operations Manager for their esteemed property in **Indore, Madhya Pradesh, IN**. This role is responsible for overseeing the day-to-day operations of the hotel, ensuring exceptional guest experiences, and maximizing operational efficiency and profitability. The ideal candidate will have a strong background in hospitality management and a proven ability to lead diverse teams.
Key Responsibilities:
Key Responsibilities:
- Direct and manage all hotel operations, including front office, housekeeping, food and beverage, and maintenance, to achieve optimal performance.
- Develop and implement operational policies and procedures to enhance efficiency and guest satisfaction.
- Monitor and control operational costs, revenue streams, and departmental budgets to ensure profitability.
- Ensure that all service standards are met and that guests receive a high level of service at all times.
- Recruit, train, motivate, and manage hotel staff to ensure high performance and employee engagement.
- Conduct regular staff meetings and performance evaluations.
- Oversee the maintenance and upkeep of the hotel's facilities and ensure a safe and secure environment for guests and employees.
- Manage inventory and procurement of supplies, ensuring cost-effectiveness and quality.
- Address guest complaints and concerns promptly and effectively, turning challenges into positive experiences.
- Collaborate with sales and marketing teams to drive business and enhance the hotel's brand image.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 6 years of progressive experience in hotel operations management, with at least 3 years in a managerial role.
- Proven experience in managing multiple hotel departments.
- Strong understanding of hotel operations, including front desk, housekeeping, F&B, and maintenance.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software (PMS) and MS Office Suite.
- Strong financial acumen and budgeting skills.
- Ability to work flexible hours, including nights, weekends, and holidays, as required.
- Problem-solving and decision-making abilities.
- Passion for providing exceptional customer service and creating memorable guest experiences.
This advertiser has chosen not to accept applicants from your region.
2
Hotel Operations Manager
201301 Noida, Uttar Pradesh
₹90000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client, a prestigious hospitality group, is seeking a dynamic and experienced Hotel Operations Manager to oversee the efficient and profitable operation of their acclaimed properties. This is a fully remote, leadership position, requiring strategic oversight and management of day-to-day hotel activities. You will be responsible for ensuring exceptional guest experiences, managing staff, optimizing operational costs, and driving revenue growth across multiple locations.
Responsibilities:
Responsibilities:
- Direct and manage all hotel departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance, to ensure seamless operations.
- Develop and implement operational strategies to enhance guest satisfaction, service quality, and overall profitability.
- Recruit, train, and mentor hotel staff, fostering a culture of service excellence and team collaboration.
- Oversee budget preparation and management, controlling expenses and ensuring financial targets are met.
- Implement and maintain high standards of cleanliness, safety, and security throughout the hotel.
- Manage vendor relationships and negotiate contracts for supplies and services.
- Monitor industry trends and competitor activities to identify opportunities for service improvement and competitive advantage.
- Ensure compliance with all local, state, and national regulations related to hotel operations and hospitality.
- Handle guest complaints and resolve issues promptly and professionally to ensure guest satisfaction.
- Lead initiatives to drive revenue, such as optimizing pricing strategies and enhancing marketing efforts.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel management, with at least 3 years in a senior operational role.
- Proven track record of success in managing hotel operations, P&L responsibility, and achieving operational excellence.
- Strong leadership, team management, and decision-making skills.
- In-depth knowledge of hotel operations, including front desk, housekeeping, F&B, and maintenance.
- Excellent financial acumen and experience with budgeting and cost control.
- Outstanding communication, interpersonal, and problem-solving skills.
- Familiarity with hotel management software and systems.
- Ability to work effectively in a remote leadership capacity, maintaining strong communication with on-site teams.
- Passion for the hospitality industry and a commitment to delivering unparalleled guest experiences.
This advertiser has chosen not to accept applicants from your region.
3
Hotel Operations Manager
400001 Mumbai, Maharashtra
₹700000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client, a premier hospitality establishment in Mumbai, Maharashtra, IN , is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day operations of their prestigious hotel. This role demands a strategic leader with a proven track record in managing diverse departments, ensuring exceptional guest experiences, and driving operational efficiency and profitability.
Key Responsibilities:
Key Responsibilities:
- Directing and coordinating all hotel departments, including Front Office, Housekeeping, Food & Beverage, Banquets, and Maintenance, to ensure seamless operations.
- Developing and implementing operational strategies to enhance guest satisfaction, service quality, and overall efficiency.
- Managing departmental budgets, controlling costs, and maximizing revenue opportunities.
- Recruiting, training, supervising, and motivating a high-performing team of staff.
- Ensuring compliance with all health, safety, and hygiene standards and regulations.
- Resolving guest complaints and service issues in a prompt and professional manner.
- Overseeing inventory management, procurement, and vendor relations.
- Developing and implementing marketing and sales strategies to attract and retain guests.
- Conducting regular performance reviews and providing constructive feedback to staff.
- Collaborating with senior management to achieve strategic goals and objectives.
- Staying updated on industry trends and best practices in hotel management.
This advertiser has chosen not to accept applicants from your region.
4
Hotel Operations Supervisor
800001 Patna, Bihar
₹45000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client is seeking a dynamic and service-oriented Hotel Operations Supervisor to manage daily operations and ensure exceptional guest experiences in Patna, Bihar, IN . This role requires a hands-on leader who can oversee front desk, housekeeping, and F&B operations, ensuring seamless service delivery and guest satisfaction. You will be responsible for managing staff, resolving guest issues, maintaining operational standards, and contributing to the overall efficiency and profitability of the hotel. The ideal candidate will have previous experience in hotel management or supervision, excellent communication and interpersonal skills, and a strong understanding of hospitality best practices. This position demands dedication to service excellence and the ability to lead a team effectively in a fast-paced environment.
Key Responsibilities:
Key Responsibilities:
- Oversee daily operations of the hotel, including front desk, housekeeping, and F&B departments.
- Ensure all guests receive prompt, professional, and courteous service.
- Manage and train hotel staff, fostering a positive and productive work environment.
- Handle guest complaints and concerns promptly and effectively, ensuring guest satisfaction.
- Implement and maintain high standards of cleanliness, safety, and presentation throughout the hotel.
- Monitor inventory levels for supplies and amenities, placing orders as needed.
- Assist with staff scheduling to ensure adequate coverage at all times.
- Conduct regular inspections of hotel facilities to ensure quality standards are met.
- Support the General Manager in achieving operational and financial targets.
- Ensure compliance with all hotel policies, procedures, and local regulations.
- Contribute to revenue generation through upselling and promoting hotel services.
- Provide exceptional customer service and create memorable experiences for guests.
- Bachelor's degree in Hospitality Management, Tourism, or a related field.
- Minimum of 3 years of experience in hotel operations, with at least 1 year in a supervisory role.
- Proven experience in managing front desk, housekeeping, and F&B operations.
- Strong knowledge of hotel management software (PMS).
- Excellent leadership, communication, and interpersonal skills.
- Ability to resolve conflicts and handle guest issues effectively.
- Customer-focused with a passion for delivering outstanding service.
- Flexibility to work various shifts, including evenings, weekends, and holidays, as required for hotel operations in Patna, Bihar, IN .
- Proficiency in basic computer applications.
This advertiser has chosen not to accept applicants from your region.
5
Hotel Operations Manager
682001 Kochi, Kerala
₹70000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client is looking for a seasoned and guest-focused Hotel Operations Manager to lead the operational excellence of our esteemed establishment in Kochi, Kerala, IN . This role is crucial for ensuring the seamless delivery of exceptional guest experiences across all departments, including front desk, housekeeping, food and beverage, and maintenance. The ideal candidate will possess a strong background in hospitality management, outstanding leadership skills, and a passion for service quality. Responsibilities include overseeing daily operations, managing staff performance, implementing and enforcing hotel policies and procedures, and maintaining high standards of cleanliness and safety. You will be responsible for budgeting, inventory management, and cost control to optimize profitability while ensuring guest satisfaction. The role involves direct supervision of department heads, motivating teams, and fostering a positive work environment. You will also handle guest inquiries and complaints, resolving issues promptly and professionally. A Bachelor's degree in Hospitality Management, Business Administration, or a related field is required, along with significant experience in hotel operations management. Proven experience in revenue management, customer service excellence, and staff training is essential. Strong organizational, problem-solving, and communication skills are a must. The ability to work flexible hours, including evenings, weekends, and holidays, is also required. This is an excellent opportunity for a dedicated hospitality professional to make a significant impact on our hotel's success and reputation.
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Hotel Operations Manager
380001 Ahmedabad, Gujarat
₹60000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a prestigious establishment in the hospitality sector, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day operations of their facility. This is a hands-on role that requires a deep understanding of all aspects of hotel management, from guest services and front desk operations to housekeeping, food and beverage, and facilities maintenance. You will be responsible for ensuring the highest standards of service excellence, guest satisfaction, and operational efficiency. Key duties include managing and motivating a diverse team of staff, developing and implementing operational policies and procedures, and controlling budgets to optimize profitability. You will also be tasked with resolving guest complaints promptly and effectively, maintaining a safe and welcoming environment, and ensuring compliance with all health, safety, and licensing regulations. The ideal candidate will possess exceptional leadership and interpersonal skills, with a proven ability to manage multiple priorities in a fast-paced environment. Strong financial acumen, excellent problem-solving abilities, and a keen eye for detail are essential. A minimum of 5 years of experience in a similar management role within the hospitality industry is required. A degree or diploma in Hotel Management, Hospitality Administration, or a related field is highly preferred. This position is based in **Ahmedabad, Gujarat, IN**, and requires a commitment to being on-site to effectively manage operations and engage with staff and guests. You will play a critical role in shaping the guest experience and driving the success of the hotel. We are looking for an individual who is passionate about delivering exceptional service and committed to operational excellence.
This advertiser has chosen not to accept applicants from your region.
7
Hotel Operations Manager
530001 Visakhapatnam, Andhra Pradesh
₹800000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a luxurious beachfront resort in Visakhapatnam, Andhra Pradesh, IN , is seeking an experienced and charismatic Hotel Operations Manager to lead their dedicated hospitality team. This is a pivotal on-site role responsible for the overall success and smooth functioning of all hotel operations, ensuring exceptional guest experiences and achieving financial targets. You will oversee departments including front desk, housekeeping, food and beverage, and maintenance, managing staff performance, training, and development. Key responsibilities include ensuring high standards of service delivery, managing budgets and controlling operational costs, implementing effective marketing and sales strategies for the hotel, and resolving guest issues promptly and professionally. The ideal candidate will have a proven track record in hotel management, with a deep understanding of the hospitality industry, operational best practices, and financial management. Exceptional leadership, communication, and interpersonal skills are essential for motivating staff and interacting with guests. Experience with property management systems (PMS) and a passion for creating memorable guest experiences are required. You should possess strong problem-solving abilities and a strategic mindset to drive revenue and enhance the hotel's reputation. We are looking for a dynamic individual committed to operational excellence and delivering outstanding customer satisfaction. This is a significant opportunity to shape the guest experience at a premier destination.
This advertiser has chosen not to accept applicants from your region.
8
Hotel Operations Manager
226001 Lucknow, Uttar Pradesh
₹40000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client, a renowned hospitality group, is seeking an experienced and dynamic Hotel Operations Manager to oversee the daily operations of a premier establishment in Lucknow, Uttar Pradesh, IN . This critical on-site role requires a leader with a passion for delivering exceptional guest experiences and a proven ability to manage diverse teams, optimize efficiency, and control costs. The ideal candidate will have a strong background in hotel management, with a comprehensive understanding of front office, housekeeping, food & beverage, and maintenance departments. You will be instrumental in setting high standards for service quality and ensuring the smooth, profitable functioning of the hotel.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Oversee all day-to-day hotel operations, ensuring seamless service delivery and guest satisfaction.
- Manage and coordinate the activities of various departments, including front desk, housekeeping, F&B, and maintenance.
- Develop and implement operational policies and procedures to enhance efficiency and service quality.
- Recruit, train, motivate, and supervise hotel staff to ensure high performance and service standards.
- Monitor departmental budgets, control expenses, and work towards maximizing revenue and profitability.
- Ensure compliance with all health, safety, and sanitation regulations.
- Handle guest complaints and resolve issues promptly and professionally.
- Conduct regular staff meetings and training sessions to foster teamwork and continuous improvement.
- Manage inventory and procurement of supplies for all hotel departments.
- Collaborate with the sales and marketing team to drive occupancy and revenue.
- Maintain strong relationships with vendors and service providers.
- Prepare operational reports for senior management.
Qualifications:
- Proven experience as a Hotel Operations Manager or in a similar senior management role within the hospitality industry.
- A degree in Hospitality Management or a related field is preferred.
- Strong understanding of hotel operations, including front office, F&B, housekeeping, and maintenance.
- Excellent leadership, team management, and interpersonal skills.
- Proficiency in hotel management software (PMS) and MS Office Suite.
- Strong financial acumen and budgeting skills.
- Exceptional problem-solving and decision-making abilities.
- Excellent communication and customer service skills.
- Ability to work under pressure and handle multiple priorities.
- A passion for hospitality and guest service excellence.
- Flexibility to work varied shifts, including weekends and holidays.
This advertiser has chosen not to accept applicants from your region.
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