5,530 Taj Hotels jobs in India
Hotel Operations Manager
751001 Bhubaneswar, Orissa
₹75000 Annually
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Posted 1 day ago
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Job Description
Our client is seeking a dynamic and experienced Hotel Operations Manager to lead their hospitality services. This is a fully remote position, offering the flexibility to manage operations remotely while ensuring exceptional guest experiences. Our client is dedicated to a remote-first operational model, leveraging technology to maintain high standards and efficient workflows.
As Hotel Operations Manager, you will oversee the day-to-day operations of the hotel, ensuring seamless service delivery across all departments, including front desk, housekeeping, food and beverage, and maintenance. You will be responsible for staff management, guest satisfaction, budget control, and maintaining the overall quality and reputation of the establishment. This role requires strong leadership, excellent problem-solving skills, and a deep understanding of the hospitality industry.
Key Responsibilities:
Qualifications and Experience:
As Hotel Operations Manager, you will oversee the day-to-day operations of the hotel, ensuring seamless service delivery across all departments, including front desk, housekeeping, food and beverage, and maintenance. You will be responsible for staff management, guest satisfaction, budget control, and maintaining the overall quality and reputation of the establishment. This role requires strong leadership, excellent problem-solving skills, and a deep understanding of the hospitality industry.
Key Responsibilities:
- Direct and manage all hotel operations to achieve optimal efficiency and guest satisfaction.
- Develop and implement operational policies and procedures to ensure consistent service quality.
- Oversee staff recruitment, training, scheduling, and performance management.
- Manage departmental budgets, controlling costs and maximizing revenue.
- Ensure compliance with all health, safety, and hygiene regulations.
- Monitor guest feedback and implement service recovery strategies to enhance satisfaction.
- Collaborate with sales and marketing teams to drive bookings and revenue growth.
- Maintain relationships with suppliers and vendors, negotiating contracts and ensuring timely service delivery.
- Implement and leverage technology solutions for remote management and operational enhancement.
- Conduct regular inspections of hotel facilities to ensure high standards of maintenance and cleanliness.
Qualifications and Experience:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of progressive experience in hotel operations management, with a proven track record of success.
- Strong understanding of all hotel departments and operations.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software (PMS) and other relevant operational tools.
- Ability to analyze financial data and manage budgets effectively.
- Strong problem-solving and decision-making skills.
- Adaptability and resilience, with the ability to thrive in a remote-first operational environment.
- A passion for delivering exceptional customer service and creating memorable guest experiences.
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0
Hotel Operations Manager
440001 Nagpur, Maharashtra
₹65000 Annually
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Posted 1 day ago
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Job Description
Our client is a prestigious hotel group seeking a dynamic and experienced Hotel Operations Manager to oversee the day-to-day operations of one of their key properties. This is an on-site position, requiring a hands-on approach and a commitment to delivering exceptional guest experiences. The ideal candidate will have a proven track record in hospitality management, strong leadership skills, and a deep understanding of hotel operations, including front desk, housekeeping, F&B, and maintenance.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Direct and manage all hotel operations, ensuring adherence to brand standards and service quality benchmarks.
- Oversee the performance of various hotel departments, including front office, housekeeping, food and beverage, and maintenance, to ensure seamless coordination and guest satisfaction.
- Develop and implement operational strategies to improve efficiency, control costs, and enhance revenue streams.
- Manage staff scheduling, training, and performance evaluations, fostering a positive and productive work environment.
- Ensure compliance with all health, safety, and security regulations, maintaining a safe environment for guests and staff.
- Handle guest feedback and resolve complaints promptly and effectively to maintain high levels of guest loyalty.
- Monitor inventory levels for supplies and amenities, managing procurement and cost control measures.
- Collaborate with the sales and marketing teams to develop and execute strategies that drive occupancy and revenue.
- Prepare regular operational reports for senior management, analyzing key performance indicators (KPIs) and identifying areas for improvement.
- Maintain strong relationships with vendors, suppliers, and local community stakeholders.
- Ensure the physical appearance and maintenance of the hotel property meet the highest standards.
- Lead by example, embodying the company's values and commitment to service excellence.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field. A Master's degree or equivalent professional qualification is a plus.
- Minimum of 5 years of progressive experience in hotel management, with at least 2 years in a supervisory or managerial role.
- Demonstrated expertise in all aspects of hotel operations, including front desk management, housekeeping standards, F&B operations, and staff supervision.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in hotel management software and point-of-sale (POS) systems.
- A thorough understanding of budgeting, financial management, and cost control.
- Ability to work flexible hours, including evenings, weekends, and holidays, as required by hotel operations.
- Passion for delivering exceptional customer service and creating memorable guest experiences.
- Strong organizational and time-management skills.
- Must be a resident or willing to relocate to Nagpur, Maharashtra, IN .
This advertiser has chosen not to accept applicants from your region.
1
Hotel Operations Manager
700001 Motijheel, West Bengal
₹700000 Annually
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Posted 1 day ago
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Job Description
Our client , a renowned hospitality group, is seeking an experienced and dynamic Hotel Operations Manager to oversee the day-to-day operations of our prestigious hotel in Kolkata, West Bengal, IN . This is a critical role responsible for ensuring exceptional guest experiences, efficient staff management, and the overall profitability of the hotel. The ideal candidate will possess strong leadership skills, a deep understanding of hotel management principles, and a passion for delivering outstanding service.
Key Responsibilities:
Qualifications:
Location: Kolkata, West Bengal, IN
Key Responsibilities:
- Oversee all hotel departments, including front desk, housekeeping, food and beverage, and maintenance, to ensure seamless operations.
- Develop and implement operational strategies to enhance guest satisfaction and service quality.
- Manage staff performance, including recruitment, training, scheduling, and performance evaluations.
- Ensure adherence to all health, safety, and sanitation standards and regulations.
- Monitor and control operational budgets, labor costs, and inventory management to maximize profitability.
- Handle guest complaints and resolve issues promptly and effectively to maintain high service standards.
- Collaborate with the sales and marketing team to drive revenue and occupancy rates.
- Maintain positive relationships with suppliers, vendors, and local community stakeholders.
- Implement and manage hotel policies and procedures.
- Conduct regular inspections of the hotel premises to ensure cleanliness, orderliness, and proper functioning of facilities.
- Stay updated on industry trends and best practices in hotel management.
- Prepare operational reports for senior management.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management or a similar leadership role within the hospitality industry.
- Proven track record of successfully managing hotel operations and driving profitability.
- Strong understanding of hotel operations, including front office, F&B, housekeeping, and revenue management.
- Excellent leadership, communication, and interpersonal skills.
- Demonstrated ability to manage and motivate a diverse team.
- Proficiency in hotel management software and POS systems.
- Sound financial acumen and experience with budgeting and P&L management.
- Ability to work flexible hours, including evenings, weekends, and holidays.
- Problem-solving skills and the ability to remain calm under pressure.
- Passion for guest service and a commitment to excellence.
Location: Kolkata, West Bengal, IN
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2
Hotel Operations Manager
302002 Jaipur, Rajasthan
₹60000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client is seeking an experienced and dedicated Hotel Operations Manager to oversee the day-to-day operations of their esteemed establishment in Jaipur, Rajasthan, IN . This critical role ensures the highest standards of guest satisfaction, operational efficiency, and financial performance across all hotel departments. The ideal candidate will have a proven background in hospitality management, exceptional leadership skills, and a commitment to service excellence.
Responsibilities:
Qualifications:
Responsibilities:
- Manage and direct all hotel operations, including front desk, housekeeping, food and beverage, and maintenance.
- Ensure exceptional guest service delivery and promptly address any guest concerns or complaints.
- Develop and implement operational strategies to enhance efficiency and profitability.
- Oversee staff recruitment, training, and performance management, fostering a positive work environment.
- Manage departmental budgets, control expenses, and maximize revenue opportunities.
- Ensure compliance with all health, safety, and sanitation regulations.
- Maintain strong relationships with vendors and suppliers, negotiating favorable terms.
- Monitor key performance indicators (KPIs) and implement corrective actions as needed.
- Collaborate with the sales and marketing teams to drive occupancy and revenue.
- Conduct regular inspections of the property to ensure standards are met.
- Stay informed about industry trends and best practices in hospitality management.
- Lead by example, motivating the team to achieve operational excellence.
Qualifications:
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management, with at least 2 years in a managerial role.
- Proven track record of success in managing hotel operations and improving guest satisfaction scores.
- Strong leadership, communication, and interpersonal skills.
- Excellent understanding of financial management and budgeting in the hospitality industry.
- Knowledge of relevant hotel management software and systems.
- Ability to work under pressure and make sound decisions.
- Passion for customer service and a commitment to excellence.
- Familiarity with local regulations and licensing requirements.
- Flexible schedule, including availability to work evenings, weekends, and holidays as needed.
This advertiser has chosen not to accept applicants from your region.
3
Hotel Operations Manager
400601 Thane, Maharashtra
₹800000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client, a renowned hospitality group, is looking for an experienced and dynamic Hotel Operations Manager to oversee the day-to-day operations of their flagship property in Thane, Maharashtra . This is a critical on-site role requiring hands-on leadership and a deep understanding of all hotel functions, from front desk and housekeeping to food and beverage and event management. As the Hotel Operations Manager, you will be responsible for ensuring the highest standards of guest service, operational efficiency, and profitability. You will lead and motivate a diverse team of staff, manage budgets, implement operational policies, and drive revenue growth initiatives. The ideal candidate will have a proven track record in hotel management, exceptional leadership abilities, and a passion for delivering unforgettable guest experiences. You will work closely with department heads to optimize performance, address operational challenges, and ensure compliance with health and safety regulations. This position requires excellent problem-solving skills, strong financial acumen, and the ability to thrive in a fast-paced, demanding environment. Joining our client means becoming part of a company that values its employees and is dedicated to providing exceptional service.
Key Responsibilities:
Key Responsibilities:
- Oversee all hotel departments to ensure seamless operations and guest satisfaction.
- Develop and implement operational strategies to enhance efficiency and profitability.
- Manage departmental budgets, control costs, and identify opportunities for revenue maximization.
- Lead, train, and motivate the hotel staff to ensure high levels of performance and service delivery.
- Ensure compliance with all health, safety, and sanitation standards and regulations.
- Monitor guest feedback and implement improvements to enhance the overall guest experience.
- Manage inventory, procurement, and vendor relationships for all operational needs.
- Collaborate with sales and marketing teams to drive business and promote hotel services.
- Handle guest complaints and resolve issues promptly and professionally.
- Prepare operational reports for senior management.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management, with at least 2 years in an operations management role.
- Demonstrated success in managing hotel operations, P&L responsibilities, and staff leadership.
- Excellent understanding of front office, housekeeping, F&B, and event management operations.
- Strong financial management and budgeting skills.
- Exceptional leadership, communication, and interpersonal skills.
- Ability to work flexible hours, including nights, weekends, and holidays.
- Proficiency in hotel management software.
- A passion for delivering outstanding guest service and creating memorable experiences.
This advertiser has chosen not to accept applicants from your region.
4
Hotel Operations Manager
530003 Visakhapatnam, Andhra Pradesh
₹60000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client is seeking a dynamic and experienced Hotel Operations Manager to oversee all aspects of daily operations at their premier establishment in Visakhapatnam, Andhra Pradesh . This senior role is critical in ensuring the highest standards of guest service, operational efficiency, and profitability across all departments, including Front Office, Housekeeping, Food & Beverage, and Maintenance. The ideal candidate will possess a deep understanding of the hospitality industry, strong leadership capabilities, and a passion for delivering exceptional guest experiences. You will be responsible for developing and implementing operational strategies, managing departmental budgets, optimizing resource allocation, and ensuring compliance with all health, safety, and hygiene regulations. Key duties include recruiting, training, and motivating a high-performing team, resolving guest issues and complaints promptly, and maintaining strong relationships with vendors and suppliers. The Hotel Operations Manager will also play a key role in monitoring industry trends, implementing innovative service solutions, and driving continuous improvement initiatives to enhance the hotel's reputation and financial performance. A minimum of 7-10 years of progressive experience in hotel management, with at least 3-5 years in a supervisory or managerial capacity, is required. A degree in Hospitality Management or a related field is highly desirable. Excellent communication, interpersonal, and problem-solving skills are essential. The ability to work flexible hours, including weekends and holidays, is a must. This is an on-site role demanding a hands-on approach and a commitment to excellence in all aspects of hotel operations. Responsibilities include:
- Overseeing the day-to-day operations of all hotel departments.
- Ensuring exceptional guest satisfaction through high-quality service delivery.
- Developing and implementing operational policies and procedures.
- Managing departmental budgets and controlling costs effectively.
- Recruiting, training, supervising, and evaluating hotel staff.
- Resolving guest complaints and ensuring prompt and satisfactory resolutions.
- Maintaining high standards of cleanliness, safety, and presentation throughout the hotel.
- Collaborating with the Executive Chef and F&B Director to ensure quality and profitability of food and beverage operations.
- Managing inventory and procurement for all operational departments.
- Analyzing operational performance data and implementing strategies for improvement.
- Ensuring compliance with all local laws and regulations, including health and safety standards.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7-10 years of experience in the hospitality industry, with at least 3-5 years in a management role.
- Proven track record of successful hotel operations management.
- Strong leadership, team-building, and motivational skills.
- Excellent understanding of hotel operations, including Front Office, Housekeeping, F&B, and Maintenance.
- Exceptional customer service and problem-solving abilities.
- Proficiency in hotel management software and MS Office Suite.
- Strong financial acumen and budget management skills.
- Excellent communication and interpersonal skills.
- Ability to work under pressure and make sound decisions.
This advertiser has chosen not to accept applicants from your region.
5
Hotel Operations Manager
440001 Nagpur, Maharashtra
₹60000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client is seeking a dynamic and experienced Hotel Operations Manager to oversee all aspects of daily operations at their premier property in Nagpur, Maharashtra, IN . This leadership role is critical to ensuring exceptional guest experiences, maintaining high standards of service, and maximizing operational efficiency and profitability. The ideal candidate will have a strong background in hospitality management, a keen eye for detail, and proven leadership skills. You will be responsible for managing various departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and adherence to quality standards. Key responsibilities include developing and implementing operational policies and procedures, managing budgets, controlling costs, and optimizing resource allocation. You will also play a key role in staff training and development, fostering a positive work environment, and ensuring compliance with health, safety, and hygiene regulations. This is an excellent opportunity for a dedicated hospitality professional to take on a significant leadership role and contribute to the success of a well-regarded establishment. We are looking for an individual with strong problem-solving abilities, excellent interpersonal skills, and a commitment to delivering outstanding service. The ability to motivate teams, handle challenging situations with grace, and continuously improve operational performance is essential. If you are passionate about hospitality and ready to lead, we encourage you to apply.
Responsibilities:
Responsibilities:
- Oversee daily operations of the hotel, including front desk, housekeeping, F&B, and maintenance.
- Ensure the highest standards of guest service and satisfaction.
- Manage departmental budgets, control costs, and optimize resource utilization.
- Develop and implement operational policies and procedures.
- Recruit, train, and manage hotel staff, fostering a positive and productive work environment.
- Ensure compliance with all health, safety, and hygiene regulations.
- Monitor operational performance and implement improvements.
- Collaborate with the sales and marketing teams to drive revenue.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- 5+ years of experience in hotel operations management.
- Proven experience in managing multiple hotel departments.
- Strong understanding of hotel operations, including front office, housekeeping, F&B, and maintenance.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in hotel management software.
- Ability to work under pressure and handle challenging situations effectively.
This advertiser has chosen not to accept applicants from your region.
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6
Hotel Operations Manager
380001 Ahmedabad, Gujarat
₹70000 Monthly
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client is seeking an accomplished and visionary Hotel Operations Manager to lead their hospitality operations in a fully remote capacity. This is a unique opportunity for a seasoned hospitality professional to manage and optimize hotel operations without the constraints of a physical office. You will be responsible for overseeing all aspects of hotel management, including guest services, staff performance, financial oversight, and operational efficiency, all through advanced remote management tools and strategic leadership. Your expertise in the hospitality industry and your ability to lead a distributed team effectively will be paramount to success.
Key Responsibilities:
Key Responsibilities:
- Provide strategic leadership and direction for all hotel operational departments, ensuring alignment with brand standards and guest expectations.
- Develop and implement operational policies and procedures to enhance efficiency, service quality, and profitability.
- Oversee staffing, training, and performance management of hotel department heads and their teams across various locations.
- Manage budgets, P&L statements, and financial controls to ensure optimal financial performance.
- Monitor and analyze key performance indicators (KPIs) related to guest satisfaction, occupancy rates, revenue management, and operational costs.
- Implement innovative solutions to improve guest experiences and drive customer loyalty.
- Ensure compliance with all health, safety, and sanitation regulations.
- Lead remote teams through effective communication, motivation, and the utilization of technology.
- Conduct regular virtual reviews of operational performance and implement corrective actions as needed.
- Collaborate with sales, marketing, and revenue management teams to drive business growth.
- Oversee procurement and inventory management processes to ensure cost-effectiveness and availability of supplies.
- Stay abreast of industry trends and best practices to maintain a competitive edge.
- Proven experience as a Hotel Manager, General Manager, or Operations Manager with a strong track record of success in a multi-unit or large-scale hospitality environment.
- In-depth knowledge of hotel operations, including front desk, housekeeping, F&B, and maintenance.
- Demonstrated financial acumen, including P&L management and budgeting.
- Exceptional leadership, communication, and interpersonal skills.
- Proficiency in using hotel management software (PMS), CRM systems, and remote collaboration tools.
- Ability to analyze data, identify trends, and make strategic decisions.
- Strong problem-solving and decision-making capabilities.
- Experience in managing and motivating remote teams is highly desirable.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- A passion for delivering exceptional guest experiences.
This advertiser has chosen not to accept applicants from your region.
7
Hotel Operations Manager
440001 Nagpur, Maharashtra
₹45000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client is seeking a highly motivated and experienced Hotel Operations Manager to oversee the daily operations of a bustling hospitality establishment in Nagpur, Maharashtra, IN . This role requires a proactive leader dedicated to ensuring exceptional guest experiences and maintaining the highest standards of service. You will be responsible for managing various departments, including front desk, housekeeping, food and beverage, and maintenance, to ensure seamless coordination and efficient resource allocation. Your duties will include developing and implementing operational strategies, setting performance goals for staff, and monitoring key performance indicators to drive profitability and guest satisfaction. You will also be involved in budget management, inventory control, and vendor negotiations. The ideal candidate will possess strong leadership, communication, and problem-solving skills, with a proven track record in hospitality management. A deep understanding of industry best practices, local regulations, and a passion for service excellence are essential. You will lead a diverse team, fostering a positive and productive work environment through effective training, motivation, and performance management. This position offers a unique opportunity to make a significant impact within a dynamic industry, contributing to the overall success and reputation of the establishment. Collaboration with the marketing team to develop promotional strategies and analyzing customer feedback to implement service improvements will also be key components of this role. The ability to adapt to evolving industry trends and guest expectations is paramount. We are looking for a strategic thinker with a keen eye for detail and a commitment to operational excellence. This role will involve a blend of on-site presence and the flexibility to work remotely on occasion to manage specific projects or administrative tasks.
Responsibilities:
Responsibilities:
- Oversee all day-to-day hotel operations, ensuring efficiency and quality.
- Manage and train staff across various departments, fostering a high-performance culture.
- Develop and implement operational policies and procedures.
- Monitor and manage budgets, expenses, and revenue targets.
- Ensure compliance with all health, safety, and legal regulations.
- Enhance guest satisfaction through superior service delivery.
- Handle guest complaints and resolve issues promptly and effectively.
- Manage inventory and procurement of supplies.
- Collaborate with other departments to ensure a cohesive guest experience.
- Analyze operational data to identify areas for improvement.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 5 years of experience in hotel management or a similar role.
- Proven leadership and team management skills.
- Excellent communication, interpersonal, and problem-solving abilities.
- Strong financial acumen and budget management skills.
- Familiarity with hotel management software.
- Ability to work under pressure and make decisions quickly.
This advertiser has chosen not to accept applicants from your region.
8
Hotel Operations Manager
302001 Jaipur, Rajasthan
₹60000 Annually
WhatJobs
Posted 1 day ago
Job Viewed
Job Description
Our client, a leader in the hospitality industry, is seeking an experienced and passionate Hotel Operations Manager to oversee and optimize the day-to-day operations of their establishments. This is a fully remote position, allowing you to leverage your expertise from anywhere. You will be responsible for ensuring exceptional guest experiences, managing staff effectively, and driving profitability through efficient operations. This role requires a strategic thinker with a deep understanding of hotel management principles and a commitment to excellence.
Key Responsibilities:
Key Responsibilities:
- Oversee all hotel departments, including front desk, housekeeping, food and beverage, and maintenance, ensuring seamless coordination and high standards of service.
- Develop and implement operational strategies to enhance guest satisfaction and loyalty.
- Manage staff recruitment, training, scheduling, and performance evaluation to foster a motivated and productive team.
- Monitor operational budgets, control costs, and identify opportunities for revenue enhancement.
- Ensure compliance with health, safety, and hygiene regulations.
- Develop and maintain relationships with vendors and suppliers.
- Implement and refine standard operating procedures (SOPs) to improve efficiency and service quality.
- Handle guest complaints and resolve issues promptly and professionally.
- Analyze operational data and generate reports to inform strategic decision-making.
- Stay updated on industry trends and best practices to maintain competitive advantage.
- Drive initiatives for service innovation and operational excellence.
- Bachelor's degree in Hospitality Management, Business Administration, or a related field.
- Minimum of 7 years of progressive experience in hotel operations management.
- Proven ability to lead and manage diverse teams in a fast-paced environment.
- Strong financial acumen and experience with budget management.
- Excellent communication, interpersonal, and problem-solving skills.
- Proficiency in hotel management software and systems.
- Demonstrated success in improving operational efficiency and guest satisfaction.
- Ability to work independently and manage multiple priorities in a remote setting.
- A passion for delivering outstanding customer service.
- Knowledge of local tourism market dynamics.
This advertiser has chosen not to accept applicants from your region.
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