10 Tata Consultancy Services jobs in Gurugram

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Consultant - Performance Analytics, Advisors & Consulting Services:
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Managing Consultant, Advisors & Consulting Services, Performance Analytics
To the right you'll find the specific sections of the Job Description which will be posted on our Career sites.
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Overview
Join the data revolution! MasterCard Advisors is helping to shape the future of data insights by leveraging billions of anonymised, aggregated transactions in a 10 petabyte date warehouse to help financial institutions, merchants, media, and governments manage their businesses more effectively. Be part of an Analytics Center of Excellence that is developing consumer insights that are reshaping how businesses make decisions.
Advanced Analytics is charged with servicing Consulting Services, Information Services and Managed Services by centralizing and optimizing the world class analytical, modeling, software coding, data sourcing, product development, product management, econometrics, and associated delivery capabilities of the MasterCard Advisors organization.
Use broad retail, capital markets, media, and/or payments industry experience and deep knowledge of the application of big data quantitative analytics to provide hands-on support for information product development and custom analytical project delivery that satisfies and retains a global client base.
Role
Project Delivery and Solution Design
 Hands-on analysis of the retailer database using the full suite of Advisors analytical tools such as SAS, SQL, R, Excel, and specific internal tools, to create timely, relevant and actionable insights.
Independently manage and deliver projects with all levels of complexity.
ffectively manage projects, tasks and stakeholders to ensure that projects are delivered on time and with highest quality.
A of own code and that of team members to ensure the highest quality of end-products.
uilding analysis brief to transform business question into analysis. Contribute in strategic analysis planning.
dentify opportunities for standardization & automation of existing solutions and processes to enable Advisors to realize the maximum potential from our teams.
hallenge and improve analytical capability through development of tools or processes that offer optimization opportunities
stablish and maintain clear communication between various business partners and clients regarding project scope, timelines and deliverables.
ontribute to development of team knowledge base by participating in workshops and trainings.
ork directly with one of the world's largest data warehouses to deliver optimized data extracts, data visualizations, and detailed reports to support consulting engagements, campaign measurement, business intelligence, predictive modeling, and scoring applications.
upport global Advisors solution delivery in North America, Europe, APMEA, Latin America
ork with Advanced Analytics colleagues worldwide including project status reporting
equire to travel to client offices across the globe to deliver projects as per requirement
All About You
Education Needed:
achelors in quantitative field e.g., Computer Science, Statistics, Econometrics, Engineering, Mathematics, Operations Research. M.S or MBA preferred.
Experience Needed:
-7 years of experience in hands-on data mining, analysis and modeling, report development using large volumes of granular data to deliver analytics solutions for retail clients
bility to easily move between business, analytical, and technical teams and articulate solution requirements for each group
xperience with quality control and data validation
elevant retail industry experience in analyzing SKU level data in the areas of pricing, promotions, ranging and assortment, customer communication, loyalty, etc.
roven experience in using analysis to understand the behaviors, motivations and needs of customers in a retail environment and the use of this insight to create new strategies to grow long-term customer value
bility to understand complex operational systems and business intelligence tools for the developing information products and analytical offerings to a large, global client base
nowledge and application of statistical methods
trong SAS, SQL, MS-Excel-VBA and PowerPoint skills.
xperience working in Hadoop environments a plus
xperience in statistical analysis techniques is a plus
xcellent English, quantitative, technical, and communication - both oral and written
nalytical/Problem Solving
reativity/Innovation
bility to handle/analyse large datasets efficiently
elf-driven, operates with a sense of urgency
lexible to work with global offices across several time zones
trong team player
The following All About Us paragraph will appear at the top of each Job Posting for MasterCard.
All About Us
MasterCard is a technology company in the global payments business. We connect consumers, financial institutions, merchants, governments and businesses worldwide and enable them to use secure and convenient electronic forms of payment.
Join the industry's most passionate, motivated & engaged global team - Our employees are encouraged to drive innovation every day in support of a more connected world - A World Beyond Cash.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Managing Consultant, Advisors & Consulting Services, Performance Analytics
Advisors with Advanced Analytics is charged with servicing Consulting Services, Information Services and Managed Services by centralizing and optimizing the world class Solution Design, analytical, modeling, product development, product management, econometrics, and associated delivery capabilities of the MasterCard Advisors organization.
Use broad retail, capital markets, media, and/or payments industry experience and deep knowledge of the application of big data quantitative analytics to provide hands-on support for information product development and custom analytical project delivery that satisfies and retains a global client base.
Major Responsibilities:
 Generate key hypotheses and independently structure work at the work stream or project level
Travel to client sites across the world to deliver Analytics projects by collaborating with global teams and clients
ynthesize analyses into clear, sound recommendations; take responsibility for structuring and writing reports and client ready presentations from a work stream or project level.
ollect and synthesize feedback from clients, project delivery analysts, and sales teams for new solutions or product enhancements. Provide design specifications, functional and technical requirements for development of new products and solutions.
ata mining, model development, time series analysis, forecasting. Experience in Risk strategy, Credit Line strategy, credit card life cycle (Acquisition, Customer Engagement, Fraud)
uild behavioral scorecards for target marketing and risk management solutions using econometric and statistical modeling techniques
reate highly predictive models using segmentation and regression techniques to drive profits
nowledge of metrics, measurements, and benchmarking to complex and demanding solutions across multiple industry verticals
eview analytics end-products to ensure accuracy, quality and timeliness.
roactively seek new knowledge and structures project work to facilitate the capture of Intellectual Capital with minimal oversight
evelop effective working relationships with local and global teams including business partners Proactively seeks new knowledge and structures project work to facilitate the capture of Intellectual Capital with minimal oversight
Qualification and Skills Required:
xperience in hands-on business analysis, modeling and segmentation and data mining using large volumes of granular data to deliver analytical solutions
dvanced degree in Economics/Statistics/Mathematics with an emphasis on business applications. M.S./M.B.A. preferred from IIM's/ISB
trong SAS, Hadoop, Python, R, MS-Excel and PowerPoint skills.
latforms/Environments: Unix, SAS, SQL, Netezza, VBA, Microsoft BI Stack
xperience in financial sector and payments industry preferred
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Managing Consultant, Advisors & Consulting Services, Performance Analytics
Consultant (Configured Delivery) - Mastercard Advisors
All About Us
MasterCard Advisors, the professional services arm of Mastercard, provides payments-focused consulting services (including business strategy, proposition & operating model design, performance optimisation, marketing, information and risk management) to financial institutions and merchants worldwide.
With its unique payments expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, MasterCard Advisors has established a strong track record of successfully addressing the challenges and opportunities of its clients
- Are you motivated by developing new consulting models, leading to insights into issues and developing recommendations that add real value to clients?
- Can you develop key hypotheses and construct logical storylines?
- Do you want to play a key role in driving a world beyond cash?
Your Responsibilities
The Consultant is a team member who actively contributes to delivering consulting projects for MasterCard Advisors clients.
- Contributes towards the development of strategies and programs for large, strategically important global clients from a central delivery hub
- Obtain data from multiple sources, collate, analyse and triangulate information to develop reliable fact bases and reports
- Apply a range of quantitative and qualitative analytical techniques to rigorously identify client issues and synthesise the analysis into clear, sound recommendations
- Structure and prepare draft reports and client steering committee presentations
- Present draft reports to key stakeholders for review and feedback
- Plan, organize and structure own work to manage time and effort effectively within project budget / profitability expectations
- Extract intellectual capital from engagement work and actively develop and share tools, methods and best practices across projects
- Build network of contacts and internal relationships across MasterCard to support information gathering and data analysis
All About You
- Demonstrable consulting skills
- Bachelors degree or equivalent qualification. Advanced degree or MBA preferred
- Professional level English language capability
- Strong analytical, interpretive and problem solving skills, including the proven ability to interpret large amounts of data, some of it ambiguous, and translate it into concise rational output that includes recommendations based upon core findings.
- Strong presence & communication skills - both interpersonal & written
- Excellent client management & engagement management skills; collaborates well across multiple communication channels
- Proven team player with proven ability to work with all levels in a highly intellectual, collaborative, and fast paced environment
Key Words: Strategy Consultant, Associate, Senior Associate, Consultant, Analyst
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Managing Consultant, Advisors & Consulting Services, Strategy & Transformation
Managing Consultant - Strategy & Transformation
Advisors & Consulting Services
Services within Mastercard is responsible for acquiring, engaging, and retaining customers by managing fraud and risk, enhancing cybersecurity, and improving the digital payments experience. We provide value-added services and leverage expertise, data-driven insights, and execution. Our Advisors & Consulting Services team combines traditional management consulting with Mastercard's rich data assets, proprietary platforms, and technologies to provide clients with powerful strategic insights and recommendations. Our teams work with a diverse global customer base across industries, from banking and payments to retail and restaurants.
The Advisors & Consulting Services group has five specializations: Strategy & Transformation, Performance Analytics, Business Experimentation, Marketing, and Program Management. Our Strategy & Transformation consultants lead clients through impactful decision-making as they tackle strategic, tactical, operational, and transformational business challenges. They apply a broad set of problem-solving techniques to improve the client's overall strategy, performance, and operations.
Positions for different specializations and levels are available in separate job postings. Please review our consulting specializations to learn more about all opportunities and apply for the position that is best suited to your background and experience: and Responsibilities
Client Impact
- Lead client engagements across a range of industries and problem statements
- Develop strategies and programs for large, regional, and global clients by leveraging data and technology solutions to unlock client value
- Own key relationships with mid-level to senior client stakeholders and independently assess client agenda, internal culture, and change readiness
Team Collaboration & Culture
- Lead team to creative insights and sound business recommendations, and deliver impactful client presentations while growing team members' roles and skills
- Provide analytical and day-to-day project delivery team leadership, and create a collaborative and inclusive environment for all levels
- Collaborate with internal Mastercard stakeholders including Product and Business Development to scope projects, create relevant solutions for clients, and build the firm's intellectual capital
- Provide on-the-job training, coaching, and mentorship to junior consultants
Qualifications
Basic qualifications
- Undergraduate degree with work experience in consulting, corporate strategy, business intelligence, business line management, or product management
- Experience coaching and managing teams across multiple consulting engagements that involve structured problem solving and stakeholder management
- Experience managing key client relationships
- Knowledge of business KPIs, financials, and organizational leadership
- Ability to identify new business development opportunities, and experience drafting proposals and scoping new opportunities
- Logical, structured thinking, and affinity for numerical analysis
- Advanced Word, Excel, and PowerPoint skills
- Ability to manage multiple tasks and clients in a fast-paced, deadline-driven environment
- Ability to communicate effectively in English and the local office language (if applicable)
- Eligibility to work in the country where you are applying, as well as apply for travel visas as required by travel needs
- Ability to travel to client sites on a semi-regular basis
Preferred qualifications
- Experience generating new knowledge or creating innovative solutions for a firm
- Relevant industry expertise
- MBA or master's degree with relevant specialization
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Managing Consultant, Advisors & Consulting Services, Performance Analytics
Associate Managing Consultant - Mastercard Advisors
All About Us
MasterCard Advisors, the professional services arm of Mastercard, provides payments-focused consulting services (including business strategy, proposition & operating model design, performance optimisation, marketing, information and risk management) to financial institutions and merchants worldwide.
With its unique payments expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the payments lifecycle, MasterCard Advisors has established a strong track record of successfully addressing the challenges and opportunities of its clients
- Are you motivated by developing new consulting models, leading to insights into issues and developing recommendations that add real value to clients?
- Can you develop key hypotheses and construct logical storylines?
- Do you want to play a key role in driving a world beyond cash?
Your Responsibilities
- Obtain data from multiple sources, collate, analyse, and triangulate information to develop reliable fact bases
- Apply a range of quantitative and qualitative analytical techniques to rigorously identify client issues and synthesize analysis into clear, sound recommendations;
- Structure and prepare draft reports and steering committee presentations that require minimal editing
- Confidently deliver presentations to internal and external clients
- Plan, organize and structure own work and that of Analysts to manage time and effort effectively within project budget / profitability expectations
- Extract intellectual capital from engagement work and actively share tools, methods and best practices across projects
- Support MasterCard Advisors and local market account teams in client relationship management and business development effort
All About You
- Demonstrable consulting skills or equivalent business management experience and internal consulting experience in a major financial institution
- Bachelor's degree or equivalent qualification. Advanced degree or MBA preferred
- Professional level English language capability/ and local language
- Strong analytical, interpretive and problem solving skills, including the proven ability to interpret large amounts of data, some of it ambiguous, and translate it into concise rational output that includes recommendations based upon core findings.
- Strong presence & communication skills - both interpersonal & written
- Excellent client management & engagement management skills; collaborates well across multiple communication channels
- Proven team player with proven ability to work with all levels in a highly intellectual, collaborative, and fast paced environment
Key Words: Key Words: Senior Consultant, Senior Associate, Managing Consultant, Strategy Consultant, Business Strategy, Consultant, And Management Consultancy
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Associate Managing Consultant, Advisors & Consulting Services, Strategy & Transformation
Who is Mastercard?
We are the global technology company behind the world's fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.
The Mastercard Launch program is aimed at early career talent, to help you develop skills and gain cross-functional work experience. Over a period of 18 months, Launch participants will be assigned to a business unit, learn and develop skills, and gain valuable on the job experience.
The Data & Services team is a key differentiator for Mastercard, providing the cutting-edge services that help our customers grow. Focused on thinking big and scaling fast around the globe, this agile team is responsible for end-to-end solutions for a diverse global customer base. We combine traditional management consulting with our rich data assets and in-house technology to provide our clients with powerful strategic insights and recommendations. Centered on data-driven technologies and innovation, these services include consulting, loyalty and marketing programs, test-and-learn business experimentation, and data-driven information and risk management services. While specializing in the payments industry, Mastercard Data & Services also works closely with major retailers, airlines, and other enterprises, leveraging data and insights garnered from within and beyond its network.
We are looking for passionate and talented professionals, who share our vision for data-driven consulting, to join us and take a leading role in shaping the growth of our team.
Make an Impact as Consultant
As a Consultant, you will have the opportunity to actively contribute to client engagements across a range of industries and types of projects, such as consulting services, Test & Learn, or data and analytics:
- Working with technology and data, contributes towards the development of strategies and programs for large, strategically important regional and global clients
- Independently identifies issues in defined area of analysis, structures analysis with oversight and synthesizes own analysis and identifies relevant implications
- Supports development of recommendations, and prepares presentations, and delivers them to clients
- Understands immediate clients' needs and agenda to provide creative input into project
- Develops day-to-day working relationship with entry-level clients
- Identifies engagement risks in immediate area of responsibility
- Supports intellectual capital development from client work and incorporate insights from related intellectual capital/project initiatives
- Contributes to proposal preparation
- Identifies client challenges and brings ideas on opportunities to the attention of senior Mastercard Advisors staff
In supporting the problem-solving process to drive high-value decisions, you will work closely with team members of various levels and contribute to the firm's intellectual capital and solution development. At Mastercard, you are expected to not only have a tremendous impact in transforming our clients, but also have a leading role in shaping the organization's future.
Bring your Passion and Expertise
We recruit for and value the following core competencies:
- Passion: Actively seeks responsibility and takes pride in delivering the highest quality results and recommendations to our clients.
- Analytic Excellence: Demonstrates a strong aptitude for structured problem solving and quantitative skills.
- Project Management: Clear interest in project delivery with business clients, and intuition for the way that companies make decisions.
- Communication and Presence: Excellent written and verbal communication skills in client-facing situations, positioning Mastercard's solutions as high value solutions in sales and delivery conversations.
- Teamwork: Willingness to work within small teams to produce outstanding deliverables, with a will to win attitude.
- Integrity: Commitment to Mastercard's values of honesty and integrity with a willingness to embrace and learn from our mistakes.
- Diverse Perspective: Brings a unique skillset or approach to the table in every client engagement or internal activity.
Qualifications:
- MBA from premier institutes
- Experience in a consulting organization as a consultant or strategy roles
- Exceptional analytical and quantitative problem-solving skills and ability to structure analyses to form data-driven solutions to ambiguous client challenges
- Exposure specifically in payments and / or retail banking or merchants preferred
- Ability to communicate complex ideas effectively - both verbally and in writing
- Demonstrated ability to build trust-based relationships with colleagues and clients
- Ability to multi-task in a fast-paced, deadline-driven environment
- Candidates must be eligible to work in the country of which they are applying for a position in, as well as eligible to apply for travel visas as required by travel needs.
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

**Our Purpose**
_Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._
**Title and Summary**
Associate Managing Consultant, Advisors & Consulting Services, Performance Analytics
Associate Managing Consultant - Performance Analytics
**Corporate Security Responsibility**
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
+ Abide by Mastercard's security policies and practices;
+ Ensure the confidentiality and integrity of the information being accessed;
+ Report any suspected information security violation or breach, and
+ Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Job Title:
Associate Director, Client Success Business Consulting
Job Description
Position: Associate Director Transformation
The Role: As an Associate Director of Innovation, you will be responsible for leading Innovation and Transformation by building and executing transformation roadmap for clients in customer service domain.
Essential Job Elements:
+ Manage day-to-day execution of various cross-functional transformation initiatives and drive milestones to realization.
+ Provide communication to key stakeholder, including but not limited to; executive management, business owners, and business process leads.
+ Work closely with consultants to develop business cases to analyze feasibility and impact across multiple service lines.
+ Identify new technologies that are relevant to service line and have potential to be scaled
+ Deliver on strategic and functional goals of projects focused on cost optimization, revenue enhancement & metric enhancement.
Profile & Experience
+ bachelor's degree in computer science, engineering or relevant field and 10+ years of change management or transformation
+ 5+ years of Program Management experience in a matrix environment
+ Exposure to drive complex improvement / transformation projects across multiple accounts/domains.
+ Transformation / Process Re-engineering (RPA, IVR, Cognitive, Bots, Messaging, Analytics, Lean / Six Sigma)
+ Strong understanding of AI enabled Conversation Bots (Chat Bots, Email Bots, Social Bots, Knowledge Bots, etc)
+ Experience collaborating cross functionally within all organizational levels to build collaborative relationships.
+ Strong internal client-facing skills with excellent communication, negotiation and conflict management skills
+ Analytical acumen and the ability to streamline complex processes.
+ Flexibility to work in shifts. Preferred Qualifications:
+ Working knowledge of the Scaled Agile Framework
+ Experience in the contact center or BPO industry
+ Six Sigma Greenbelt or Blackbelt - PMP certification preferred
Location:
IND Gurgaon - Bld 14 IT SEZ Unit 1, 5th, 6th and 17th Flr
Language Requirements:
Time Type:
Full time
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