1 Tata Consultancy Services jobs in Indore
Key Account Manager - Technology Solutions
452001 Indore, Madhya Pradesh
₹700000 Annually
WhatJobs
Posted 7 days ago
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Job Description
Our client is seeking a driven and relationship-focused Key Account Manager to join their growing technology solutions sales team. This hybrid role allows for flexible work arrangements, combining remote client engagement with necessary in-office collaboration in **Indore, Madhya Pradesh**. You will be responsible for managing and expanding relationships with a portfolio of high-value clients, understanding their business needs, and providing them with innovative technology solutions that drive their success. Your primary goal will be to foster long-term partnerships and achieve significant revenue growth from your assigned accounts.
The ideal candidate will have a proven track record in B2B sales, account management, or business development, ideally within the technology sector. You should possess excellent communication, negotiation, and presentation skills, with the ability to articulate complex technical concepts to diverse audiences. A deep understanding of current technology trends and solutions is essential. You will be responsible for developing account plans, identifying upsell and cross-sell opportunities, and ensuring high levels of client satisfaction.
Key responsibilities include conducting regular client reviews, building strong rapport with key decision-makers, and understanding their strategic objectives. You will collaborate with internal pre-sales, technical support, and product teams to ensure the seamless delivery of solutions and exceptional customer support. Experience with CRM software (e.g., Salesforce) and sales methodologies is crucial. This role requires a proactive approach, strategic thinking, and the ability to manage multiple priorities effectively. Our client offers a dynamic work environment, opportunities for professional development, and a competitive compensation package. Join a forward-thinking company and play a key role in driving client success and business growth.
Key Responsibilities:
The ideal candidate will have a proven track record in B2B sales, account management, or business development, ideally within the technology sector. You should possess excellent communication, negotiation, and presentation skills, with the ability to articulate complex technical concepts to diverse audiences. A deep understanding of current technology trends and solutions is essential. You will be responsible for developing account plans, identifying upsell and cross-sell opportunities, and ensuring high levels of client satisfaction.
Key responsibilities include conducting regular client reviews, building strong rapport with key decision-makers, and understanding their strategic objectives. You will collaborate with internal pre-sales, technical support, and product teams to ensure the seamless delivery of solutions and exceptional customer support. Experience with CRM software (e.g., Salesforce) and sales methodologies is crucial. This role requires a proactive approach, strategic thinking, and the ability to manage multiple priorities effectively. Our client offers a dynamic work environment, opportunities for professional development, and a competitive compensation package. Join a forward-thinking company and play a key role in driving client success and business growth.
Key Responsibilities:
- Manage and grow relationships with a portfolio of key technology clients.
- Develop and execute strategic account plans to achieve sales targets.
- Identify and pursue upsell and cross-sell opportunities.
- Understand client business needs and propose relevant technology solutions.
- Serve as the primary point of contact for assigned accounts.
- Conduct regular business reviews with clients.
- Collaborate with internal teams to ensure client satisfaction and successful project delivery.
- Negotiate contracts and ensure favorable terms.
- Track sales activities and client interactions in CRM.
- Stay informed about industry trends and competitor activities.
- Bachelor's degree in Business, Marketing, or a related field; technical background is a plus.
- 3-5 years of experience in B2B sales or account management, preferably in technology.
- Proven ability to build and maintain strong client relationships.
- Excellent communication, negotiation, and presentation skills.
- Familiarity with CRM software and sales methodologies.
- Strong understanding of technology solutions and market trends.
- Ability to work independently and manage time effectively in a hybrid setting.
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