8 Tata Motors jobs in India

Technician Roles & Responsibilities:

Job description:

Perform maintenance and repair on customer vehicles.

• Identify problems with vehicles using the diagnostic equipment.
• Explain automotive repairs and issues and provide great customer service.
• Plan repair procedures using charts manuals and experience.
• Test the functionality of parts and systems
• Perform basic auto care and maintenance tasks such as oil changes, fluid level checks, and tire rotation.
• Repair and replace brake pads, wheel bearings, sensors and other parts.
• Perform routine maintenance and general mechanic work on vehicles.
• Prepared to get additional certification as needed.
• Willingness to learn with hands-on training.
• Help keep repair shop clean and organized.

Job Types: Full-time, Permanent

Pay: ₹16, ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Work Location: In person

• Sales managers are responsible for leading sales teams to reach sales targets. Sales managers are primarily tasked with hiring and training team members, setting quotas, evaluating and adjusting performance, and developing processes that drive sales. Sales managers are oftentimes expected to travel.Represent the company effectively with comprehensive knowledge of our offerings
• Research consumer needs and identify how our solutions address them
• Hire, train, motivate, and advise a team of sales representatives
• Achieve company objectives by planning thoroughly, setting sales goals, analyzing performance data, and making forecasts

Qualifications

• Any Graduate
• Skills -
• Automobile Industry 8 to 10 years experience.
• Good Communication Skills .
• Knowledge of features, benefits, and advantages of own and competition products.
• Knowledge of financing options available, generate quotation based on the prevalent schemes, documentation required and timelines.
• Knowledge of all value-added services associated with the product.
• Knowledge of events in the calendar year which have a high impact on sales.
• Knowledge of product demonstration and objection handling.
• 4 wheeler commercial vehicle driving license is preferred

Additional Information

Designing and implementing a strategic sales plan that expands company's customer base and ensure it's strong presence. Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives.

Job Location - Uttar Pradesh (Agra & Firozabad)

Salary Budget - 3,00,000 - 4,00,000 lpa

Contact Email us -

Contact Number

· Assists in resolving customer complaints, and coordinates factory assistance when all dealership resources have been exhausted.

· Ensures that new vehicles are properly prepped for delivery.

· Assists in the delivery of new and used vehicles, ensuring that each customer is informed of his/her warranty details, maintenance schedule and proper use of the vehicle's features, particularly those related to safety. Explains the hours of operation and location of the service and parts departments.

· Coordinates customer follow-up programs.

· Works with salespeople to ensure that post-sale customer contacts are made within 48 hours of delivery and that updated files are kept on all customers.

· Schedules and confirms service appointments for any new customers experiencing mechanical problems. Follows up with all parties after repair has been completed.

· Prepares monthly reports on the status of customer satisfaction in the dealership, including results of all factory-generated surveys.

· Discusses dealership customer satisfaction standings with the general manager and department managers, monitoring significant changes and determining possible contributing factors.

· Maintains a case history file of all customer complaints and problems, documented with customer's name, type of vehicle, date of contact, nature of problem, personnel involved and detailed description of resolution.

· Reviews all post-sale service cases with the service manager once a month.

· Maintains a file of the dealership's customer satisfaction achievements.

· Assists service customers during the morning service rush, when possible.

Job Types: Full-time, Permanent

Pay: ₹25, ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person

Team leader Sales:

1. Team Leadership: Provide leadership and guidance to the sales team, including setting sales goals, monitoring performance, and conducting regular coaching and training sessions.

2. Sales Strategy: Develop and implement sales strategies and tactics to achieve sales targets and maximize revenue. Collaborate with management to set sales goals and objectives.

3. Customer Interaction: Assist sales team members in engaging with customers effectively, ensuring a high level of customer satisfaction, and closing sales deals.

4. Sales Process: Oversee the sales process from initial customer contact to closing the sale, ensuring that team members follow best practices and maintain a high standard of professionalism.

5. Training and Development: Conduct ongoing training sessions to improve the product knowledge and sales skills of team members. Ensure that all team members are up-to-date on the latest car models, features, and financing options.

6. Performance Metrics: Monitor and analyze sales team performance metrics, such as conversion rates, customer satisfaction, and individual sales targets. Implement corrective actions as needed to achieve goals.

7. Documentation: Review and approve sales contracts, financing applications, and other documentation to ensure accuracy and compliance with dealership policies.

8. Customer Relations: Handle escalated customer inquiries and concerns, working to resolve issues promptly and to the satisfaction of the customer.

Job Types: Full-time, Permanent

Pay: ₹25, ₹30,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Provident Fund

Work Location: In person