109 Tax Regulations jobs in India

Associate Tax - Law Firm

Prayagraj, Uttar Pradesh Edward Jacobs

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About The Firm

A renowned global law firm offering top-notch business law services to leading corporations and financial institutions worldwide. With over 3,000 legal experts across continents , they deliver exceptional legal solutions and skillfully navigate tax matters across various industries and jurisdictions, ensuring tailored solutions for every client. 

About The Role:

  • Providing expert advice on various tax matters, including corporate tax, international tax, and tax planning.
  • Conducting legal research and analysis to support tax strategies and compliance efforts.
  • Preparing and reviewing tax-related documents, including tax opinions, memoranda, and correspondence.
  • Assisting in client meetings, negotiations, and dispute resolutions related to tax issues.
  • Staying updated on changes in tax laws and regulations to ensure accurate and strategic advice.
  • Collaborating with internal teams, such as finance and accounting, to ensure tax compliance and optimisation.
  • Mentoring junior team members and contributing to the overall growth and success of the tax practice.
  • Developing and maintaining strong relationships with clients, providing ongoing support and advice.

Skills & Experience:

  • Minimum of 2+ years PQE in Tax law
  • Strong analytical, research, and communication skills.
  • Ability to work effectively in a team and manage multiple tasks simultaneously.
  • Knowledge of Australian tax laws and regulations is an advantage

Benefits & Perks:

  • Competitive salary package ($80,000 - $130,000 depending on experience)
  • Quick Career progression to Senior Associate
  • Exposure to a wide network of legal professionals and potential clients, fostering valuable professional connections.
  • Good level of flexibility - implemented a work-from-home policy whereby staff have the option of 3 days from home.
  • Monthly external training plus regular office sessions & catch-ups
  • Social environment and numerous staff events / Weekly lunch group exercise classes and social events.

How To Apply:

If you believe you are a strong candidate for this role, please submit your CV to *** or call ***

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Senior Associate Tax - Law Firm

Prayagraj, Uttar Pradesh Edward Jacobs

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Job Description

About The Firm

A renowned global law firm offering top-notch business law services to leading corporations and financial institutions worldwide. With over 3,000 legal experts across continents, they deliver exceptional legal solutions and skillfully navigate tax matters across various industries and jurisdictions, ensuring tailored solutions for every client. 

About The Role:

  • Leading and managing complex tax advisory projects for clients, including corporate tax planning, international tax structuring, and tax compliance reviews.
  • Providing expert guidance on tax implications for mergers and acquisitions, restructuring, and other business transactions.
  • Collaborating with Partners on Tax Law matters
  • Conducting in-depth research and analysis of tax laws and regulations to develop innovative tax strategies and solutions.
  • Reviewing and overseeing the preparation of tax-related documents, such as tax opinions, rulings, and tax returns.
  • Representing clients in tax audits, disputes, and negotiations with tax authorities, ensuring favourable outcomes.

Skills & Experience:

  • Minimum of 3-4 years PQE in Tax law
  • Strong analytical, research, and communication skills.
  • Ability to work effectively in a team and manage multiple tasks simultaneously.
  • Knowledge of Australian tax laws and regulations is an advantage

Benefits & Perks:

  • Competitive salary package ($170,000 - $250,000 depending on experience)
  • Quick Career progression to Partner
  • Exposure to a wide network of legal professionals and potential clients, fostering valuable professional connections.
  • Good level of flexibility - implemented a work-from-home policy whereby staff have the option of 3 days from home.
  • Monthly external training plus regular office sessions & catch-ups
  • Social environment and numerous staff events / Weekly lunch group exercise classes and social events.

How To Apply:

If you believe you are a strong candidate for this role, please submit your CV to *** or call ***

This advertiser has chosen not to accept applicants from your region.

Associate Analyst - TAX - NAT - TAX - LAW - Regional Law Specialty Services - Bangalore

Bengaluru, Karnataka EY

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The opportunity

: Associate Analyst-NAT-TAX-TAX - LAW - Regional Law Specialty Services - Bangalore

TAX - LAW - Regional Law Specialty Services :

Our globally connected tax professionals offer associated services across all tax disciplines to help the clients prosper in an era of rapid change. We combine our exceptional knowledge and experience with the people and technology platforms to equip clients in making better business decisions by bringing insights to the forefront. We help companies recognize the tax policies and tax laws of governments around the world to plan and comply accordingly. Our teams leverage transformative technologies to deliver strategy and execution, from tax and regulatory obligations to operations and workforce management, to reduce risk and drive sustainable value.

EY has competencies in Business Tax Services, Global Compliance and Reporting, Global Law, Indirect Tax, International Tax and Transaction Services.


Your key responsibilities

Technical Excellence


Qualified Company Secretary with company law / SEBI regs knowledge


Skills and attributes

To qualify for the role you must have
Qualification

CS from ICSI

Experience

0-2 years


What we look for

People with the ability to work in a collaborative manner to provide services across multiple client departments while following the commercial and legal requirements. You will need a practical approach to solving issues and complex problems with the ability to deliver insightful and practical solutions. We look for people who are agile, curious, mindful and able to sustain postivie energy, while being adaptable and creative in their approach. 

What we offer

With more than 200,000 clients, 300,000 people globally and 33,000 people in India, EY has become the strongest brand and the most attractive employer in our field, with market-leading growth over compete. Our people work side-by-side with market-leading entrepreneurs, game- changers, disruptors and visionaries. As an organisation, we are investing more time, technology and money, than ever before in skills and learning for our people. At EY, you will have a personalized Career Journey and also the chance to tap into the resources of our career frameworks to better know about your roles, skills and opportunities.

EY is equally committed to being an inclusive employer and we strive to achieve the right balance for our people - enabling us to deliver excellent client service whilst allowing our people to build their career as well as focus on their wellbeing.

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Tax Compliance Manager

Karnataka, Karnataka Amicorp Group

Posted 3 days ago

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Job Description

SUMMARY

The role will be responsible to adding value from a global tax and compliance point of view with respect to International Tax, BEPS, POEM, MDR. This is an individual contributor who helps in positioning Amicorp’s products and services in alignment with the core business requirement. The role holder is responsible for analyzing the client entity structure as per the latest tax related regulations, including tax treaties, Economic Substance Requirements (ESR), anti-abuse rules, POEM, CFC, BEPS, Transfer Pricing Documentation; and should be able to analyze arrangements under the Mandatory Disclosure Rules (MDR, DAC6) in the European Union.


PRIMARY DUTIES AND RESPONSIBILITIES

  • Analyze tax legislations / regulations/ guidance to derive requirements independently.
  • Act as the Point of Contact for multiple jurisdictions for any escalations/queries on related to tax treaties, economic substance requirements, anti-abuse rules, CFC, BEPS, Transfer Pricing Documentation.
  • Support teams in local offices with analysis and reporting of Mandatory Disclosure Rules (MDR, DAC6) in the European Union.
  • Assist the Tax Team with the operational tasks as required by the changing dynamics of various jurisdictions, globally like BEPS, POEM, changing tax treaties under the MLI, etc.
  • Be updated with local and global latest tax and compliance laws aimed towards tax transparent economies.
  • Understand the Global taxation rules applicable to U.S. Persons and non-U.S. Persons
  • Work in cooperation with Reporting and Global Manager to arrive at a commercially viable solution for tax and compliance needs
  • Actively support Reporting Manager in creating manuals, policy documents, training materials, toolkits, etc.
  • Drive process excellence, automation, efficiency initiatives and Ensure SLAs & TAT (deliverables) are met.


CANDIDATE PROFILE

  • Relevant Bachelor's Degree / MBA / Qualified Accountants.
  • Minimum 10 years of experience in direct taxation, corporate taxation or international taxation with a tax advisory firm, law firm, trust or company management firm.
  • Prior BEPS, POEM, ESR, MDR experience preferred.
  • Strong commercial mindset, takes initiative, positive and proactive, dedicated, focused and revenue and target driven.
  • Excellent organizational, interpersonal and communication skills.
  • Excellent client facing skills. Well-developed spoken and written communication skills and the ability to tailor style to relevant audiences and successfully liaise with people at different levels.
  • Excellent English language fluency; additional languages preferred.
  • Strong analytical and problem-solving skills, solution driven, highly organized and detail-orientated with good decision making and time management skills.
  • Independent, hands-on and takes accountability to deliver solutions and results.
  • Ability to adapt and work in a smaller, dynamic local team environment; along with being part of a bigger matrix organization. Proven leadership and team player skills, with ambition to excel in the role.
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Tax Compliance Manager

Bangalore, Karnataka Amicorp Group

Posted 4 days ago

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Job Description

SUMMARY

The role will be responsible to adding value from a global tax and compliance point of view with respect to International Tax, BEPS, POEM, MDR. This is an individual contributor who helps in positioning Amicorp’s products and services in alignment with the core business requirement. The role holder is responsible for analyzing the client entity structure as per the latest tax related regulations, including tax treaties, Economic Substance Requirements (ESR), anti-abuse rules, POEM, CFC, BEPS, Transfer Pricing Documentation; and should be able to analyze arrangements under the Mandatory Disclosure Rules (MDR, DAC6) in the European Union.


PRIMARY DUTIES AND RESPONSIBILITIES

  • Analyze tax legislations / regulations/ guidance to derive requirements independently.
  • Act as the Point of Contact for multiple jurisdictions for any escalations/queries on related to tax treaties, economic substance requirements, anti-abuse rules, CFC, BEPS, Transfer Pricing Documentation.
  • Support teams in local offices with analysis and reporting of Mandatory Disclosure Rules (MDR, DAC6) in the European Union.
  • Assist the Tax Team with the operational tasks as required by the changing dynamics of various jurisdictions, globally like BEPS, POEM, changing tax treaties under the MLI, etc.
  • Be updated with local and global latest tax and compliance laws aimed towards tax transparent economies.
  • Understand the Global taxation rules applicable to U.S. Persons and non-U.S. Persons
  • Work in cooperation with Reporting and Global Manager to arrive at a commercially viable solution for tax and compliance needs
  • Actively support Reporting Manager in creating manuals, policy documents, training materials, toolkits, etc.
  • Drive process excellence, automation, efficiency initiatives and Ensure SLAs & TAT (deliverables) are met.


CANDIDATE PROFILE

  • Relevant Bachelor's Degree / MBA / Qualified Accountants.
  • Minimum 10 years of experience in direct taxation, corporate taxation or international taxation with a tax advisory firm, law firm, trust or company management firm.
  • Prior BEPS, POEM, ESR, MDR experience preferred.
  • Strong commercial mindset, takes initiative, positive and proactive, dedicated, focused and revenue and target driven.
  • Excellent organizational, interpersonal and communication skills.
  • Excellent client facing skills. Well-developed spoken and written communication skills and the ability to tailor style to relevant audiences and successfully liaise with people at different levels.
  • Excellent English language fluency; additional languages preferred.
  • Strong analytical and problem-solving skills, solution driven, highly organized and detail-orientated with good decision making and time management skills.
  • Independent, hands-on and takes accountability to deliver solutions and results.
  • Ability to adapt and work in a smaller, dynamic local team environment; along with being part of a bigger matrix organization. Proven leadership and team player skills, with ambition to excel in the role.
This advertiser has chosen not to accept applicants from your region.

Tax Compliance Manager

Bengaluru, Karnataka Amicorp Group

Posted today

Job Viewed

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Job Description

SUMMARY

The role will be responsible to adding value from a global tax and compliance point of view with respect to International Tax, BEPS, POEM, MDR. This is an individual contributor who helps in positioning Amicorp’s products and services in alignment with the core business requirement. The role holder is responsible for analyzing the client entity structure as per the latest tax related regulations, including tax treaties, Economic Substance Requirements (ESR), anti-abuse rules, POEM, CFC, BEPS, Transfer Pricing Documentation; and should be able to analyze arrangements under the Mandatory Disclosure Rules (MDR, DAC6) in the European Union.


PRIMARY DUTIES AND RESPONSIBILITIES

  • Analyze tax legislations / regulations/ guidance to derive requirements independently.
  • Act as the Point of Contact for multiple jurisdictions for any escalations/queries on related to tax treaties, economic substance requirements, anti-abuse rules, CFC, BEPS, Transfer Pricing Documentation.
  • Support teams in local offices with analysis and reporting of Mandatory Disclosure Rules (MDR, DAC6) in the European Union.
  • Assist the Tax Team with the operational tasks as required by the changing dynamics of various jurisdictions, globally like BEPS, POEM, changing tax treaties under the MLI, etc.
  • Be updated with local and global latest tax and compliance laws aimed towards tax transparent economies.
  • Understand the Global taxation rules applicable to U.S. Persons and non-U.S. Persons
  • Work in cooperation with Reporting and Global Manager to arrive at a commercially viable solution for tax and compliance needs
  • Actively support Reporting Manager in creating manuals, policy documents, training materials, toolkits, etc.
  • Drive process excellence, automation, efficiency initiatives and Ensure SLAs & TAT (deliverables) are met.


CANDIDATE PROFILE

  • Relevant Bachelor's Degree / MBA / Qualified Accountants.
  • Minimum 10 years of experience in direct taxation, corporate taxation or international taxation with a tax advisory firm, law firm, trust or company management firm.
  • Prior BEPS, POEM, ESR, MDR experience preferred.
  • Strong commercial mindset, takes initiative, positive and proactive, dedicated, focused and revenue and target driven.
  • Excellent organizational, interpersonal and communication skills.
  • Excellent client facing skills. Well-developed spoken and written communication skills and the ability to tailor style to relevant audiences and successfully liaise with people at different levels.
  • Excellent English language fluency; additional languages preferred.
  • Strong analytical and problem-solving skills, solution driven, highly organized and detail-orientated with good decision making and time management skills.
  • Independent, hands-on and takes accountability to deliver solutions and results.
  • Ability to adapt and work in a smaller, dynamic local team environment; along with being part of a bigger matrix organization. Proven leadership and team player skills, with ambition to excel in the role.
This advertiser has chosen not to accept applicants from your region.

Assistant Manager- Tax Compliance

Hyderabad, Andhra Pradesh International Flavors & Fragrances

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Job Description

Req Id : 

Job Description

Are you passionate about service excellence? Would you love to work for a global organization that is doing more good for people and planet? 


IFF is a global leader in food, beverage, health, biosciences and sensorial experiences. We are now seeking a highly motivated and results driven individual to join our India Tax Team as Assistant Manager -Tax Compliance.


Your Focus 

As a part of our India Tax Team, you will be responsible to supervise and achieve seamless service delivery of multi-regional direct tax compliance operations of tax teams operating from Shared Services Center India - Hyderabad. You should be capable of independently supporting the India Direct Tax Compliance & India TP Compliance and ideally also have experience with Direct tax compliance matters in Asia Pacific English speaking countries.

The role will report to Country Tax Head – India.

How you will contribute
• Prepare and supervise compliance operations to ensure timely and accurate delivery of IFF’s tax obligation.
• Accountable to define, execute and monitor wide varieties of process KPIs (Key Performance Indicators) and KSFs (Key Success Factors).
• Internal controls frame work design/execution/review to ensure fully compliant controlled environment to successfully get through internal/external/departmental audits/assessments.
• Depth knowledge on Direct Tax Compliance and TP Compliance which includes:
o Tax Accounting and provisioning.
o Annual Income Tax Computations. 
o Annual Income Tax Returns Preparation & Filing.
o Collating information to defend Income Tax Assessments.
o Collating information to defend Transfer Pricing Assessments.
o Review & assist in finalisation of Tax Audit Reports in Form-3CD.
o Review & assist in finalisation of TP Certification in Form – 3CEB.
o Maintain litigation tracker and assessment tracker.
• Knowledge and experience with other Asia Pacific tax regimes would be advantageous.
• Drive continuous and long-term improvements in quality and productivity of the team’s delivery.
• Be a strategic thinker, honest, openminded, transparent and be able to deal with high level of ambiguity. 
• Develop and publish robust metrics that communicate the performance of processes/People across multiple dimensions.
• Be a strong role model of organization’s core values and to drive the core value culture among team.
• Establishing strong communication channels and exemplary relationship building with respective countries tax managers across the world to seek their feedback periodically and to ensure process deliverables are operating in conjunction with their customized/country specific requirements.
• Responsible for people development, coaching and mentoring.

Job Requirements

What you will need to be successful
• Qualified Chartered Accountant or CMA or MBA with Finance or Accounts.
• 6-8 years of total experience.
• Sound Accounting and Tax Knowledge.
• Strong Analytical skills and ability to work along with cross country / functional teams.
• Very strong business communication and metrics management experience.
• Flexible mindset to foster coordination across cross boarder resources and partnering with multiple tax managers globally.
• Good interpersonal skill.

IFF is an Equal Opportunity Employer.

At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex or veteran status. We strive for inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.

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Direct Tax, Tax compliance

Gurugram, Uttar Pradesh Michael Page

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Job Description

  • Meritocratic culture
  • Global experience
  • About Our Client

    A leading global financial services firm with over 150 years of legacy, offering life and health insurance, wealth, and asset management solutions. Strong focus on client well being, digital innovation, and sustainability, with a presence across North America and Asia

    Job Description

  • Preparation and review of Tax returns
  • Reporting of Information returns
  • Preparation/ review of Tax provisions
  • Complex reconciliations of accounts/ credits
  • Responsible for Tax computations
  • Thorough analysis of Group company transactions
  • Tax related Documentation, maintain organized and up-to-date records of Tax transactions
  • Ensuring Ledger scrutiny, analysing Trial balance
  • Ensuring the books of accounts are updated and reconciled as per statutory returns
  • Data management
  • Handling Tax officer queries, audits, and assessments
  • Assistance in tax audits and Statutory audits
  • Enhancement of control environment
  • Key risks identification, prioritisation, monitoring and remediation
  • Contribute to an environment where people and technology thrive together
  • Assistance in process improvement, automation etc
  • Discussing critical issues with partners and ensuring proper implementation of decisions taken
  • The Successful Applicant

  • In-depth knowledge of above-mentioned responsibilities
  • Chartered Accountant with 11-13 years of post-qualification working experience in Corporate Tax function
  • Practical experience of working in Tax
  • Thorough understanding of financial statements and group company transactions
  • Experience in International Taxation is preferred
  • This advertiser has chosen not to accept applicants from your region.

    Remote Senior Accountant - Tax Compliance

    201301 Noida, Uttar Pradesh ₹1000000 Annually WhatJobs

    Posted 4 days ago

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    Job Description

    full-time
    Our client is seeking a seasoned Remote Senior Accountant specializing in Tax Compliance to join their distributed finance team. This is a fully remote position offering the opportunity to leverage your expertise in tax law and financial accounting from the comfort of your home. You will be responsible for managing the company's tax obligations, including preparation and filing of various tax returns, ensuring compliance with all applicable tax regulations at national and international levels. The ideal candidate will have a comprehensive understanding of corporate tax, GST, TDS, and other direct and indirect tax laws. You will conduct tax research, advise on tax implications of business decisions, and work to optimize the company's tax strategies. This role requires exceptional analytical skills, meticulous attention to detail, and the ability to navigate complex tax legislation. You must be proficient in using accounting and tax software and possess strong communication skills to liaise with tax authorities and internal stakeholders. We are looking for a proactive professional who can manage multiple jurisdictions and deadlines effectively. Your role will be critical in ensuring tax efficiency and minimizing potential liabilities. This remote-first role emphasizes autonomy, strategic thinking, and a deep commitment to financial integrity. You will be part of an innovative organization that values your expertise and provides opportunities for professional growth. The ability to stay current with changes in tax laws and regulations is paramount. Join our team and make a significant impact on our company's financial health and compliance strategy.

    Key Responsibilities:
    • Prepare and file corporate income tax returns, GST returns, and other tax filings.
    • Ensure compliance with all domestic and international tax laws and regulations.
    • Conduct tax research and analysis to identify potential tax savings opportunities.
    • Advise management on the tax implications of business decisions and strategies.
    • Manage tax audits and respond to queries from tax authorities.
    • Develop and implement tax planning strategies.
    • Reconcile tax accounts and ensure accurate financial reporting.
    • Stay updated on changes in tax legislation and advise the company accordingly.
    • Assist with transfer pricing documentation and compliance.
    Qualifications:
    • Master's degree in Accounting, Finance, or Taxation.
    • Chartered Accountant (CA) or equivalent professional qualification preferred.
    • 5+ years of progressive experience in corporate tax compliance and planning.
    • In-depth knowledge of Indian tax laws (Income Tax Act, GST, TDS).
    • Experience with international taxation is a plus.
    • Proficiency in tax preparation software and ERP systems.
    • Strong analytical, research, and problem-solving skills.
    • Excellent written and verbal communication skills.
    • Ability to work independently and manage deadlines in a remote environment.
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    Senior Manager, Tax Compliance Services

    Pune, Maharashtra Avalara

    Posted today

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    Job Description

    What You'll Do We are seeking a strategic Senior Manager to lead multiple customer-facing teams within Avalara's Sales & Use Tax (SUT) Managed Returns Services team. You'll report to Sr Director Compliance Operations and your role will involve end-to-end responsibility for delivering high-quality, high-volume tax services while ensuring regulatory compliance, customer satisfaction, and process excellence. You will lead a team of 50+ employees through multiple managers, drive continuous improvement, and play a key role in platform transitions and cross-functional collaboration. What Your Responsibilities Will Be Operational & Team Leadership You'll led three global functions (Case Management, Notice Management, Premium Returns) supporting sales tax compliance for 1,000+ enterprise clients. Managed a team of 50+ through multiple people managers; established performance standards, tracked KPIs (SLA adherence, CSAT, TTR/TTE), and drove continuous improvement. Improved SLA compliance to 98% and reduced time-to-resolution through data-driven workflow enhancements. Process Optimization & Strategic Initiatives Identified and implemented automation and process optimization opportunities aligned with evolving tax regulations and Avalara's tech roadmap. Represented operations in cross-functional product and platform initiatives, ensuring scalable, compliant support delivery. Collaborated with Product, Engineering, and Customer Support to improve data flow, reduce manual touchpoints, and enhance customer experience. Performance & Workforce Management You'll enabled leadership development through coaching of team leads and SMEs; implemented Gallup-based engagement action plans. You'll partnered with Talent Acquisition and Workforce Planning to drive hiring, resourcing, and capacity planning aligned with demand. What You'll Need to be Successful 12–15 years in operations or compliance roles, with 5+ years managing people managers. Experience with driving automation initiatives within high-volume service operations, including evaluating processes, deploying automation tools/technologies, and measuring impact on efficiency and customer experience. Experience high-volume service environments with strong process ownership Exposure to Sales & Use Tax compliance, especially in case/notice management or premium support, is a strong plus Proficient in Microsoft Excel and Office tools; strong analytical and problem-solving capabilities Demonstrated ability to lead teams across geographies and time zones, while balancing multiple priorities How We'll Take Care of You Total Rewards In addition to a great compensation package, paid time off, and paid parental leave, many Avalara employees are eligible for bonuses. Health & Wellness Benefits vary by location but generally include private medical, life, and disability insurance. Inclusive culture and diversity Avalara strongly supports diversity, equity, and inclusion, and is committed to integrating them into our business practices and our organizational culture. We also have a total of 8 employee-run resource groups, each with senior leadership and exec sponsorship. What You Need To Know About Avalara We’re defining the relationship between tax and tech. We’ve already built an industry-leading cloud compliance platform, processing over 54 billion customer API calls and over million tax returns a year. Our growth is real - we're a billion dollar business - and we’re not slowing down until we’ve achieved our mission - to be part of every transaction in the world. We’re bright, innovative, and disruptive, like the orange we love to wear. It captures our quirky spirit and optimistic mindset. It shows off the culture we’ve designed, that empowers our people to win. We’ve been different from day one. Join us, and your career will be too. We’re An Equal Opportunity Employer Supporting diversity and inclusion is a cornerstone of our company — we don’t want people to fit into our culture, but to enrich it. All qualified candidates will receive consideration for employment without regard to race, color, creed, religion, age, gender, national orientation, disability, sexual orientation, US Veteran status, or any other factor protected by law. If you require any reasonable adjustments during the recruitment process, please let us know.Operational & Team Leadership You'll led three global functions (Case Management, Notice Management, Premium Returns) supporting sales tax compliance for 1,000+ enterprise clients. Managed a team of 50+ through multiple people managers; established performance standards, tracked KPIs (SLA adherence, CSAT, TTR/TTE), and drove continuous improvement. Improved SLA compliance to 98% and reduced time-to-resolution through data-driven workflow enhancements. Process Optimization & Strategic Initiatives Identified and implemented automation and process optimization opportunities aligned with evolving tax regulations and Avalara's tech roadmap. Represented operations in cross-functional product and platform initiatives, ensuring scalable, compliant support delivery. Collaborated with Product, Engineering, and Customer Support to improve data flow, reduce manual touchpoints, and enhance customer experience. Performance & Workforce Management You'll enabled leadership development through coaching of team leads and SMEs; implemented Gallup-based engagement action plans. You'll partnered with Talent Acquisition and Workforce Planning to drive hiring, resourcing, and capacity planning aligned with demand.
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