TCS Hiring for Cloud Contact Center Architect_PAN India
Nagpur, Maharashtra
Tata Consultancy Services
Posted 4 days ago
Job Viewed
Job Description
TCS Hiring for Cloud Contact Center Architect_PAN India
Experience: 8 to 14 Years Only
Job Location: PAN India
TCS Hiring for Cloud Contact Center Architect_PAN India
Required Technical Skill Set:
Cloud Contact Center Architect:
Nice CX one implementation expert:
Experience & Skill Requirements:
- 10 - 12 + years of experience in Contact Center technology
- Solution design and implementation experience in Cloud Contact Center (Genesys Cloud CX / NICE CXone / Amazon Connect / Five9)
- Must have worked on AI & Gen AI capabilities Contact Center's offer for self-service, augmentation and operational excellence
- At least one Cloud Contact Center design and implementation experience is a must
- Cloud Contact Center Architect certifications are preferred
Responsibilities:
- Responsible for Cloud Contact Center solution design (Genesys Cloud CX / NICE CXone / Amazon Connect / Five9)
- Layout approach for integrating Cloud Contact Center platforms with Enterprise Business Applications
- Conduct solution reviews to identify gaps and propose tangible recommendations
- Ability to ensure the solution is in compliance with customer's security standards
- Ability to callout risks (if any) at the early stage of the project
- Mentor / guide implementation team
Kind Regards,
Priyankha M
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0
Graduate Trainee, Software Development
440001 Nagpur, Maharashtra
₹600000 Annually
WhatJobs
Posted 1 day ago
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Job Description
Our client is looking for enthusiastic and talented Graduate Trainees to join their dynamic Software Development team. This fully remote program is designed to provide recent graduates with hands-on experience in the full software development lifecycle, working on real-world projects under the guidance of experienced mentors. You will have the opportunity to contribute to innovative software solutions, learn cutting-edge technologies, and develop essential professional skills. Responsibilities will include assisting senior developers in coding, testing, and debugging software applications; participating in code reviews and contributing to design discussions; learning and applying various programming languages and development tools; troubleshooting and resolving software defects; documenting technical specifications and user guides; collaborating with team members in an agile development environment; and contributing to the continuous improvement of development processes and best practices. We are seeking individuals with a strong academic background in Computer Science, Information Technology, or a related field, and a genuine passion for software development. Basic knowledge of programming languages such as Java, Python, or C++ is required. Familiarity with data structures, algorithms, and software development principles is beneficial. Excellent problem-solving abilities, a strong desire to learn, and good communication skills are essential. This internship offers a fantastic launchpad for your career in technology, providing invaluable practical experience and exposure to a professional development environment, all within a supportive remote setting. Join our innovative team and help build the future of technology.
Location : Nagpur, Maharashtra, IN (Remote)
Location : Nagpur, Maharashtra, IN (Remote)
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1
Junior Software Development Apprentice
440001 Nagpur, Maharashtra
₹20000 Monthly
WhatJobs
Posted 10 days ago
Job Viewed
Job Description
Our client is seeking enthusiastic and eager-to-learn Junior Software Development Apprentices to join their thriving engineering team. This is a fully remote, internship opportunity designed to provide hands-on experience and mentorship in a professional software development environment. Apprentices will work closely with experienced developers on real-world projects, gaining exposure to various aspects of the software development lifecycle. This program is an excellent pathway for individuals passionate about technology and aspiring to build a career in software engineering. You will be involved in coding, testing, debugging, and collaborating within an agile framework, all from the comfort of your home.
Key Responsibilities:
Qualifications:
Key Responsibilities:
- Assist senior developers in coding and implementing software features across various platforms.
- Participate in the entire software development lifecycle, including requirements gathering, design, development, testing, and deployment.
- Write clean, maintainable, and efficient code under the guidance of mentors.
- Perform unit testing and contribute to integration testing efforts.
- Debug and resolve software defects and issues identified during testing or by users.
- Collaborate with team members using agile methodologies and project management tools.
- Learn and apply new programming languages, frameworks, and technologies as required by projects.
- Contribute to technical documentation and knowledge-sharing sessions.
- Participate in code reviews and learn best practices from senior engineers.
- Actively seek feedback and opportunities for growth and skill development.
- Understand and adhere to company coding standards and development processes.
- Contribute to a positive and collaborative team environment, even in a remote setting.
Qualifications:
- Currently pursuing or recently completed a Bachelor's degree in Computer Science, Engineering, Information Technology, or a related field.
- Foundational understanding of programming concepts and one or more programming languages (e.g., Python, Java, C++, JavaScript).
- Familiarity with data structures, algorithms, and software design principles.
- Basic knowledge of version control systems like Git.
- Strong problem-solving and analytical abilities.
- Excellent communication skills, both written and verbal, essential for remote collaboration.
- A proactive attitude, strong desire to learn, and ability to work independently.
- Access to a reliable internet connection and a suitable remote work environment.
- Enthusiasm for software development and a passion for technology.
- Prior personal projects or contributions to open-source are a plus.
This advertiser has chosen not to accept applicants from your region.
2
Remote Software Development Apprentice
440001 Nagpur, Maharashtra
₹25000 Monthly
WhatJobs
Posted 10 days ago
Job Viewed
Job Description
Our client, a rapidly expanding tech startup focused on innovative software solutions, is actively seeking eager and motivated Remote Software Development Apprentices to join their dynamic, fully remote team. This is an exceptional opportunity for individuals passionate about coding and technology to gain hands-on experience in a professional software development environment. Apprentices will work alongside experienced developers on real-world projects, learning essential skills in programming, debugging, testing, and collaborative development methodologies. This program is designed for aspiring developers who are keen to build a strong foundation in the tech industry from the comfort of their own location.
Responsibilities:
Qualifications:
Responsibilities:
- Assist senior developers in writing, testing, and debugging code for various software applications.
- Learn and apply software development best practices, including version control (Git) and agile methodologies.
- Participate in code reviews to understand different approaches and improve coding standards.
- Contribute to the development of new features and enhancements under guidance.
- Collaborate effectively with team members through online communication tools.
- Document code and development processes as required.
- Troubleshoot and resolve minor software issues.
- Engage in learning activities and training sessions provided by the company.
- Gain exposure to different programming languages and development frameworks.
- Assist in the preparation of technical documentation and user guides.
- Actively seek feedback and strive for continuous improvement in technical skills.
Qualifications:
- Basic understanding of programming concepts and data structures.
- Familiarity with at least one programming language (e.g., Python, Java, JavaScript) is beneficial.
- Strong desire to learn and grow in the field of software development.
- Good problem-solving skills and logical thinking ability.
- Excellent communication skills, both written and verbal, for effective remote collaboration.
- Self-motivated and disciplined, with the ability to manage time effectively in a remote setting.
- A passion for technology and software development.
- Must have a reliable internet connection and a suitable workspace for remote work.
- Candidates pursuing a degree in Computer Science or a related field are encouraged to apply, but it's not strictly required if practical coding aptitude is demonstrated.
- Ability to work collaboratively within a virtual team.
This advertiser has chosen not to accept applicants from your region.
3
Junior Software Development Apprentice
440001 Nagpur, Maharashtra
₹15000 Monthly
WhatJobs
Posted 10 days ago
Job Viewed
Job Description
Our client, a rapidly growing tech startup, is offering an exciting opportunity for a Junior Software Development Apprentice to kickstart their career in the IT industry. This is an invaluable hands-on training program designed for individuals eager to learn and contribute to real-world software projects. Located in Nagpur, Maharashtra, IN , this apprenticeship provides a structured learning environment under the guidance of experienced developers.
Program Highlights:
Ideal Candidate Profile:
Program Highlights:
- Receive intensive training in modern software development methodologies and technologies.
- Work on practical projects, gaining experience in coding, testing, and deployment.
- Learn from senior engineers and mentors through daily support and code reviews.
- Exposure to the full software development lifecycle.
- Develop proficiency in at least one programming language (e.g., Python, Java, JavaScript).
- Understand version control systems like Git.
- Participate in team meetings and agile development processes.
- Gain foundational knowledge in database management and web development concepts.
- Develop problem-solving skills and logical thinking.
- Build a professional network within the tech community.
Ideal Candidate Profile:
- A strong passion for technology and a keen interest in software development.
- Basic understanding of computer science fundamentals is a plus.
- Excellent analytical and problem-solving abilities.
- Good communication and teamwork skills.
- Eagerness to learn and adapt to new technologies.
- Must be a resident of or willing to relocate to Nagpur, Maharashtra, IN .
- High school diploma or equivalent; pursuing a degree in Computer Science or a related field is advantageous but not mandatory.
- Ability to commit to the full duration of the apprenticeship program.
- Proactive attitude and a desire to contribute to team success.
- Attention to detail and a commitment to producing quality work.
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4
Senior Program Manager, Software Development
440010 Nagpur, Maharashtra
₹1800000 Annually
WhatJobs
Posted 2 days ago
Job Viewed
Job Description
Our client is seeking a seasoned Senior Program Manager to lead and oversee complex software development initiatives. In this critical role, you will be responsible for driving the planning, execution, and successful delivery of multiple concurrent projects from inception to launch. You will work closely with product managers, engineering leads, designers, and other stakeholders to define project scope, establish timelines, allocate resources, and manage budgets effectively. Your expertise will be crucial in identifying and mitigating risks, resolving cross-functional dependencies, and ensuring that projects align with strategic business objectives. The Senior Program Manager will foster a collaborative and high-performing project environment, championing agile methodologies and best practices. You will be instrumental in facilitating clear and consistent communication across all levels of the organization, providing regular status updates, and proactively addressing any roadblocks. This position requires exceptional organizational and leadership skills, with a proven ability to manage ambiguity and deliver results in a fast-paced environment. A strong understanding of the software development lifecycle (SDLC) is essential, along with experience in managing large-scale, technically complex programs. You will be responsible for defining key performance indicators (KPIs) and tracking project progress against these metrics. The ideal candidate will possess a Bachelor's or Master's degree in a relevant field, PMP or Agile certification, and a minimum of 8 years of experience in program management, with a significant portion focused on software development. Excellent stakeholder management, negotiation, and problem-solving skills are a must. This hybrid role requires a presence in our **Nagpur, Maharashtra, IN** office for key meetings, strategic planning sessions, and team collaboration, with flexibility for remote work on other days. Join us to shape the future of our software products.
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