56 Team Collaboration jobs in India

Collaboration Manager

Pune, Maharashtra MICHELIN

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Job Description

Collaboration Manager

- - - - - - - - - - - -

Availability

  • Work Schedule : Flexibility to operate 3-4 days from the office.
  • Global Collaboration : Work with teams across countries and time zones
  • MISSION :


    The Collaboration Manager is responsible for managing and evolving Microsoft 365 operations across the Zone, covering all sites. The role emphasizes delivering a seamless user experience through M365 tools, implementing service changes, and driving adoption of new collaboration tools and processes. The leader will also provide advanced support for Microsoft Power Platform, manage budgets for collaboration services, and foster user engagement through building communities and animating champions within the organization.

    Experience:

    Technical Skills Required:

    Proven expertise in M365 and Power Platform, as well as IT service delivery and change management.

    Microsoft 365 Tools:

  • Advanced knowledge of Microsoft 365 suite, including Teams, SharePoint, OneDrive, Outlook, and Exchange.
  • Proven ability to manage and optimize M365 services for large-scale operations.
  • Microsoft Power Platform:

  • Proficiency in Power BI, Power Automate, and Power Apps for advanced support, automation, and app development.
  • Experience in coaching users and building custom solutions using the Power Platform.
  • Change and Adoption Management:

  • Expertise in leading adoption initiatives and driving user engagement with new tools and processes.
  • Strong communication and facilitation skills to animate champions and build user communities.
  • Service and Budget Management:

  • Experience managing budgets for IT services and projects.
  • Familiarity with ITIL processes, including incident, change, and problem management.
  • Good exposure to ServiceNow tool
  • KEY EXPECTED ACHIEVEMENTS:

    Microsoft 365 Operations Management:

  • Oversee Microsoft 365 service delivery across all Zone sites, ensuring optimal service performance and user satisfaction.
  • Manage day-to-day M365 operations, including monitoring and resolving issues related to Teams, SharePoint, OneDrive, Outlook, and Exchange.
  • Implement and manage product and service changes for M365 tools to enhance user experience and support business requirements.
  • Microsoft Power Platform Support:

  • Provide advanced support for Microsoft Power Platform, including Power BI, Power Automate, and Power Apps .
  • Coach and train key users to utilize the Power Platform effectively for automating workflows and creating custom applications.
  • Identify opportunities to leverage Power Platform tools to streamline processes and improve efficiency.
  • Change and Adoption Management:

  • Lead M365 service change and adoption projects to ensure smooth implementation and acceptance among end users.
  • Act as the Adoption Leader for the Zone, driving initiatives to promote the use of new collaboration tools and processes.
  • Build and animate user communities, including IT delivery leaders and champions, to encourage collaboration and engagement.
  • Represent the Zone in global adoption teams, advocating for local needs and aligning with group strategies.
  • Budget and Vendor Management:

  • Manage the budget for collaboration services, ensuring cost efficiency and alignment with organizational goals.
  • Collaborate with vendors to ensure high-quality service delivery and negotiate contracts as needed.
  • Stakeholder Collaboration:

  • Collaborate with country IT teams, business leaders, and global service lines to align collaboration services with organizational objectives.
  • Facilitate communication and alignment between local and global teams, ensuring consistent service delivery.
  • Foster cross-functional collaboration across diverse time zones and cultural contexts.
  • Innovation and Continuous Improvement:

  • Stay updated on the latest advancements in Microsoft 365 tools and Power Platform to drive innovation and deliver cutting-edge solutions.
  • Continuously explore opportunities to enhance collaboration tools and user experience.
  • Monitor feedback and service performance to identify areas for improvement and implement best practices.
  • This advertiser has chosen not to accept applicants from your region.

    Administrator - Collaboration

    Bengaluru, Karnataka Confidential

    Posted today

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    Job Description

    Required Skills

    Technology | Collaboration and Messaging Roles

    Technology | Unified Communications Platforms | Microsoft

    Domain | IT in Banking | Customer Support

    Behavioral | Aptitude | Communication

    Behavioral | Aptitude | Information Processing

    Education Qualification :

    Any Graduate

    Certification Mandatory / Desirable :

    Technology | IT Certifications | Microsoft Certification | Messaging Administrator Associate - MS-203

    Key Responsibilities

    Messaging Administrator s primary responsibility is to provide support to an organization s messaging infrastructure to help them meet their business goals. This is done by performing the regular BAU activities on the Exchange Online/any other messaging OnPrem infrastructure, periodic maintenance, installing patches, and supporting L1 team. This role also spills over to the bigger Unified Communication and Collaboration (UCC) support including SOP based administration of Teams, OneDrive, BOX, SharePoint, Yammer etc.,

    1. Manage, Administer, Troubleshoot, and provide L1/L2 support for email infrastructure (M365 / OnPrem)

    2. Implement the activities defined by L3 team

    3. Address the tickets escalated from L1 team and close within the SLA

    4. Incident and Problem Management

    5. Prepare and maintain SOP documents to help L1 team

    6. Manage and lead team of L1s

    Technical Skills

    1. Messaging

    - Complete hands-on experience on M365

    - Administration of M365 and Exchange OnPrem

    - Managing of Exchange Load Balancers (NLB, WNLB, Clustering)

    - Managing of email gateways (EOP, IronPort, ProofPoint, Mimecast)

    - Understanding of SPF, DKIM, DAG, Patch management, mail flow, message tracking

    2. Unified Communication and Collaboration

    - In-depth knowledge of various UCC services; for e.g., Teams, OneDrive, SharePoint etc.,

    3. LDAP

    - Active Directory and Azure Active Directory user administration (Tenant administration, Forest and domain, Users, Groups, DHCP, DNS, Group Policy, replication etc.)

    - Directory Sync from AD to AAD

    4. End-User

    - Outlook 2016/2019/M365/Mobile clients

    - Teams, desktop/mobile clients

    - OneDrive/BOX desktop sync

    - Offline and Online archive management

    5. PowerShell

    - Advanced PowerShell scripting knowledge


    Skills Required
    Ldap, Administration, Dhcp, Powershell Scripting
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    Collaboration Manager

    Pune, Maharashtra Confidential

    Posted today

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    Job Description

    Job description

    Collaboration Manager

    Availability

    • Work Schedule  : Flexibility to operate 3-4 days  from the office.
    • Global Collaboration  : Work with teams across countries and time zones

    MISSION :

    The Collaboration Manager is responsible for managing and evolving Microsoft 365 operations across the Zone, covering all sites. The role emphasizes delivering a seamless user experience through M365 tools, implementing service changes, and driving adoption of new collaboration tools and processes. The leader will also provide advanced support for Microsoft Power Platform, manage budgets for collaboration services, and foster user engagement through building communities and animating champions within the organization.

    Experience:

    Technical Skills Required:

    Proven expertise in M365 and Power Platform, as well as IT service delivery and change management.

    Microsoft 365 Tools:

    • Advanced knowledge of Microsoft 365 suite, including Teams, SharePoint, OneDrive, Outlook, and Exchange.
    • Proven ability to manage and optimize M365 services for large-scale operations.

    Microsoft Power Platform:

    • Proficiency in Power BI, Power Automate, and Power Apps  for advanced support, automation, and app development.
    • Experience in coaching users and building custom solutions using the Power Platform.

    Change and Adoption Management:

    • Expertise in leading adoption initiatives and driving user engagement with new tools and processes.
    • Strong communication and facilitation skills to animate champions and build user communities.

    Service and Budget Management:

    • Experience managing budgets for IT services and projects.
    • Familiarity with ITIL processes, including incident, change, and problem management.
    • Good exposure to ServiceNow tool

    KEY EXPECTED ACHIEVEMENTS:

    Microsoft 365 Operations Management:

    • Oversee Microsoft 365 service delivery across all Zone sites, ensuring optimal service performance and user satisfaction.
    • Manage day-to-day M365 operations, including monitoring and resolving issues related to Teams, SharePoint, OneDrive, Outlook, and Exchange.
    • Implement and manage product and service changes for M365 tools to enhance user experience and support business requirements.

    Microsoft Power Platform Support:

    • Provide advanced support for Microsoft Power Platform, including Power BI, Power Automate, and Power Apps .
    • Coach and train key users to utilize the Power Platform effectively for automating workflows and creating custom applications.
    • Identify opportunities to leverage Power Platform tools to streamline processes and improve efficiency.

    Change and Adoption Management:

    • Lead M365 service change and adoption projects to ensure smooth implementation and acceptance among end users.
    • Act as the Adoption Leader  for the Zone, driving initiatives to promote the use of new collaboration tools and processes.
    • Build and animate user communities, including IT delivery leaders and champions, to encourage collaboration and engagement.
    • Represent the Zone in global adoption teams, advocating for local needs and aligning with group strategies.

    Budget and Vendor Management:

    • Manage the budget for collaboration services, ensuring cost efficiency and alignment with organizational goals.
    • Collaborate with vendors to ensure high-quality service delivery and negotiate contracts as needed.

    Stakeholder Collaboration:

    • Collaborate with country IT teams, business leaders, and global service lines to align collaboration services with organizational objectives.
    • Facilitate communication and alignment between local and global teams, ensuring consistent service delivery.
    • Foster cross-functional collaboration across diverse time zones and cultural contexts.

    Innovation and Continuous Improvement:

    • Stay updated on the latest advancements in Microsoft 365 tools and Power Platform to drive innovation and deliver cutting-edge solutions.
    • Continuously explore opportunities to enhance collaboration tools and user experience.
    • Monitor feedback and service performance to identify areas for improvement and implement best practices.

    Skills Required
    It Services, Powerbi, Microsoft, Problem Management
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    SME - Collaboration

    Bengaluru, Karnataka Confidential

    Posted today

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    Job Description

    Required Skills

    Technology | Operating System|Clear Clustering fundamentals, knowing the difference between Windows NLB and Clusters

    Technology | Operating System|Working knowledge of antivirus management tools, Virus definitions/signature update, etc

    Technology | Operating System | Knowledge along with scripting knowledge to automate certain monitoring tasks

    Technology | Operating System | Kernel patching and other patches/ add storage as per DB requirement

    Education Qualification :

    Any Graduate (Engineering / Science)

    Certification Mandatory / Desirable :

    Technology | OS 201 with Windows, Windows Server Administration, Virtualization Fundamentals Vmware -201

    Delivery Skills:

    1. Proactive monitoring and investigation of logs: Initiate Windows, VMWare, HyperV administration, troubleshooting, investigate to identify the possible issues, locate the device/service causing the issue.

    2.Restoration and Resolution: Identify the issue based on troubleshooting and decide on the actions required to be implemented for resolving the issue. Refer to required KEDB or Knowledge bases for known issues/repetitive issues and resolution steps. Implement the resolution steps, execute, validate and update ticket with steps taken and outcome

    3. Triage: Once the resolution steps are completed if the issue is still not resolved or if it s an unknown issue and standard troubleshooting methods did not resolve the issue, escalate the ticket to L3 SME and support the troubleshooting process, if there is a bridge, continue on the bridge along with the SME. This support includes coordination with 3rd party vendor technicians.

    4. Process Compliance:

    - Gather information from vendor, customer, analysis from the troubleshooting/investigation, resolution steps implemented and update the tickets regularly, as per the defined process

    - Prepare a detailed report on the plan of action for the existing tickets for the next shift engineer

    - Followthrough and execute the various Escalation Matrix (Vendor,Internal and Customer defined)

    - Ensure tickets are closed post user or customer communication

    - Constantly track tickets for SLA adherence and escalate on deviations as defined in the process


    Skills Required
    Sme, VMware, Antivirus Management, Process Compliance, Troubleshooting
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    Senior Collaboration Engineer

    Hyderabad, Andhra Pradesh AVEVA

    Posted 2 days ago

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    Job Description

    **AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.**
    **We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.**
    **If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers ( .**
    **For more information about our privacy policy and how to manage cookies, visit our** **Privacy Policy ( **.**
    **Job Title: Senior Collaboration Engineer**
    **Location: Kuala Lumpar**
    **Employment Type:** Full Time
    **The job**
    As part of a global Unified Communications and Collaborations team of 8, this candidate will serve as a subject matter expert in Microsoft 365 collaboration and productivity tools with a focus on SharePoint services and data governance across the M365 ecosystem.
    You will collaborate regularly with business stakeholders and other cross-functional teams with a goal to generate more value from our collaboration solutions. You will play an important role in continuously improving our service delivery model for Microsoft 365 services.
    **Key responsibilities**
    + Reporting to the Director of UCC services, the Senior Collaboration Engineer is a seasoned SharePoint Administrator that will serve as a Microsoft 365 Collaboration SME alongside other Senior and Junior UC & Collaboration Engineers.
    + Contribute to M365 service improvement projects including design & planning, change management, and implementation efforts throughout the project life cycle.
    + With your well-rounded skills in SharePoint, Teams, OneDrive, Exchange and other M365 productivity tools, you will serve as an escalation point of contact for the APAC and EMEA regions/
    + Create and maintain M365 governance standards, policies, & guidelines for the collaboration platform so that they are in line with best practices and respective service owner expectations in Security Operations, Digital Delivery Team, and other key stakeholders.
    **Essential requirements**
    + Bachelor's degree in Computer Science or equivalent.
    + Proven ability to create SharePoint constructs using classic/modern site design including site content, document libraries, custom lists, web parts, and workflows using Power Apps, and other tools as required by the business.
    + Advanced skills in SharePoint workflows, scripting, web technologies (HTML, CSS, JavaScript), and Microsoft Graph APIs
    + 5+ years of experience in a hybrid Entra AD environment, Purview administration,, and general M365 administration
    + Excellent English speaking and documentation skills
    + Must be willing to work outside of local business hours occasionally to meet with Business stakeholders, attend team meetings, and respond to emergencies.
    **Desired skills**
    + Experience with AvePoint Backup for M365 and Control Suite Governance Suite or similar governance tools.
    + Good understanding of data protection methods including Insider Risk Management, DLP Policies, and zero trust architecture.
    + Good understanding of Project methodologies such as Waterfall and Agile project management methodologies.
    + Strong ability to take a consultative approach to solving business driven requirements.
    + Strong customer focus and ability to communicate with both technical and non-technical team members.
    + Must work well independently and with others as part of a larger team and be able to collaborate on cross-functional teams.
    **IT at AVEVA**
    Our global team of 300+ IT professionals is responsible for the systems and platforms that keep AVEVA running. By empowering our colleagues and ensuring the smooth operation of the company, we help keep the business healthy and productivity high. We also provide key support for the transformation and modernisation efforts globally.
    We pride ourselves on a collaborative, inclusive and authentic culture that provides a framework allowing for autonomy, whilst always being available for support and guidance. We respect the differences that each team member brings and seek to include those perspectives in our solutions for our business functions. The energy and sense of purpose is evident when talking to team members, you will feel part of something special from the first day you join.
    Find out more: requires all successful applicants to undergo and pass a comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check. Certain positions dealing with sensitive and/or third party personal data may involve additional background check criteria.**
    **AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.**
    **Come and join AVEVA to create the transformative technology that enables our customers to engineer a better world.**
    Empowering you with pioneering tech
    AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life - such as energy, infrastructure, chemicals and minerals - safely, efficiently and more sustainably.
    We're the first software business in the world to have our sustainability targets validated by the SBTi, and we've been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We've also recently been named as one of the world's most innovative companies.
    If you're a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at AVEVA Careers ( .
    For more information about our privacy policy and how to manage cookies, visit our Privacy Policy ( .
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    Collaboration Tools Specialist

    Noida, Uttar Pradesh Kyndryl

    Posted 2 days ago

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    Job Description

    **Who We Are**
    At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
    **The Role**
    Job Description
    Infrastructure Specialists at Kyndryl are project-based subject matter experts in all things infrastructure - good at providing analysis, documenting and diagraming work for hand-off, offering timely solutions, and generally "figuring it out." This is a hands-on role where your feel for the interaction between a system and its environment will be invaluable to every one of your clients.
    There are two halves to this role: First, contributing to current projects where you analyze problems and tech issues, offer solutions, and test, modify, automate, and integrate systems. And second, long-range strategic planning of IT infrastructure and operational execution. This role isn't specific to any one platform, so you'll need a good feel for all of them. And because of this, you'll experience variety and growth at Kyndryl that you won't find anywhere else.
    You'll be involved early to offer solutions, help decide whether something can be done, and identify the technical and timeline risks up front. This means dealing with both client expectations and internal challenges - in other words, there are plenty of opportunities to make a difference, and a lot of people will witness your contributions. In fact, a frequent sign of success for our Infrastructure Specialists is when clients come back to us and ask for the same person by name. That's the kind of impact you can have!
    This is a project-based role where you'll enjoy deep involvement throughout the lifespan of a project, as well as the chance to work closely with Architects, Technicians, and PMs. Whatever your current level of tech savvy or where you want your career to lead, you'll find the right opportunities and a buddy to support your growth. Boredom? Trust us, that won't be an issue.
    **Responsibilities**
    + Manage and monitor Office365 health and services.
    + Troubleshoot mail flow and resolve issues with user access to cloud services.
    + Handling OWA, ActiveSync related issues
    + Maintain on-boarding and off-boarding processes
    + Assign Office365 licenses, set permissions, troubleshoot issues
    + Assist with administering MS Teams
    + Assist with administering SharePoint Online
    + Manage Intune (deployment, configuration profile & compliance profile, monitoring)
    + Manage different exchange versions of Office365
    + Good understanding on Active Directory (On-Prem) and AZURE as well.
    + Manage Office 365 services in hybrid infrastructure
    + Knowledge on On-Prem to cloud migration
    + Supporting OneDrive issues
    + Provide day to day on-call administration support in a O365 environment along with supporting assigned systems and installing applications.
    Your future at Kyndryl
    Every position at Kyndryl offers a way forward to grow your career, from Junior System Administrator to Architect. We have opportunities for Cloud Hyperscalers that you won't find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. One of the benefits of Kyndryl is that we work with clients in a variety of industries, from banking to retail. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.
    **Who You Are**
    You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
    **Required Technical and Professional Expertise**
    + Minimum 3-4 years of experience in Office 365
    + PowerShell scripting - Working knowledge of Office365 Teams
    + Working knowledge of Office365 Security and Compliance Centre
    + Working knowledge of SPAM and threat prevention solutions
    + Training and educating end-users on O365 capabilities and collaboration tools (OneDrive, Teams, SharePoint Online, Outlook etc.)
    + Troubleshooting, Solving and following up of Level 1 and 2 incidents
    + Endpoints management through Intune or other Mobile Device Management solution
    + Operational Security, Maintenance and Governance
    + Troubleshoot various Office 365 issues including connectivity and mobility
    + Conduct routine monitoring and analysis to include Audit Log Reports evaluation, system and storage utilization reports, site and system usage, growth reports, and manage site collection quota settings
    + Expert in Windows Active Directory, Office365, and PowerShell.
    + Knowledge on On-Prem to cloud migration
    + Experience with Power shell commands, DAG and clusters
    + Ability to fix with logs and event viewer Validated knowledge in managing DAG replication network and resolve Exchange server database
    **Preferred Technical and Professional Experience**
    + Bachelor's degree in IT/Computer Operations preferred; or equivalent from college or technical school; or five to seven years related experience and/or training; or equivalent combination of education and experience.
    + Must have industry certifications (or years of experience)
    + Experience administering O365 Exchange Online, Teams, OneDrive, CA Policies, MFA,
    + Azure Active Directory and SharePoint environment
    **Being You**
    Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
    **What You Can Expect**
    With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
    **Get Referred!**
    If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
    Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
    This advertiser has chosen not to accept applicants from your region.

    Architect - Collaboration Services

    Oragadam, Tamil Nadu Danfoss

    Posted 2 days ago

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    Job Description

    Architect - Collaboration Services
    Requisition ID: 42624
    Job Location(s):
    Oragadam, IN
    Employment Type: Full Time
    Segment: Group Functions CFO
    Job Function: Information Technology
    Work Location Type: On-site
    **Job Description**
    The Digital Workplace Architect will play a pivotal role within the Architecture and Collaboration Services organization. Your expertise and strategic vision will empower our employees, enhance their productivity, and drive the digital transformation of our organization.
    **Job Responsibilities**
    + Work with individual Danfoss business units and IT Solution Owners to create and define new services.
    + Resolve unique or complex architecture problems and handle vendor/partner selection.
    + Develop strategic documentation and communicate this work throughout the organization.
    + Undertake multiple, highly complex architecture projects impacting multiple business units.
    + Produce solutions involving more than one type of technology and/or architecture.
    + Understand the solution lifecycle from strategy, design, and implementation through to completion, enabling successful solution designs.
    + Provide deliverables like architecture designs to help the Operational Architecture Forum (OAF) assess the impact of new and ongoing technology investments on the business and IT real estate.
    + Define, assess, and evaluate solutions while ensuring alignment with strategic roadmaps, target architectures, industry standards, and other Danfoss Group IT Architecture teams.
    + Provide design and budgetary input to project portfolio initiatives.
    + Offer design leadership to support Merger and Acquisition IT integrations.
    **Background & Skills**
    + Bachelor's degree in computer science, Information Technology, Business, or a related field.
    + 10+ years of experience supporting and implementing Digital Workplace, Collaboration, and Productivity solutions in a large enterprise IT environment.
    + Experience in requirements-gathering and architecture development.
    + Experience performing technology assessments and making recommendations.
    + Knowledge of IP infrastructure, virtualization, hypervisors, and cloud-based networks.
    + Experience with UCaaS/Partner ecosystems.
    + Extensive knowledge of Microsoft 365/Azure Collaboration and Security Technologies.
    + Proficiency in Microsoft Power Apps.
    + Ability and willingness to share knowledge and expertise among various organizations and stakeholders within the company, including senior IT leadership.
    + Ability and willingness to take the initiative to facilitate teamwork within the various organizations.
    + Ability to manage multiple projects simultaneously.
    + Proficiency in Microsoft Office, PowerPoint, Visio, DrawIO, Archimate.
    + Ability to travel internationally (10-20%).
    + Knowledge of ITSM Foundation, ITIL Best Practices, as well as TOGAF Architecture Principles.
    + Must be fluent in English, both orally and written.
    **Danfoss - Engineering Tomorrow**
    At Danfoss, we are engineering solutions that allow the world to use resources in smarter ways - driving the sustainable transformation of tomorrow. No transformation has ever been started without a group of passionate, dedicated and empowered people. We believe that innovation and great results are driven by the right mix of people with diverse backgrounds, personalities, skills, and perspectives, reflecting the world in which we do business. To make sure the mix of people works, we strive to create an inclusive work environment where people of all backgrounds are treated equally, respected, and valued for who they are. It is a strong priority within Danfoss to improve the health, working environment and safety of our employees.
    Following our founder's mindset "action speaks louder than words", we set ourselves ambitious targets to protect the environment by embarking on a plan to become CO2 neutral latest by 2030.
    .
    Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
    Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
    Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.000 people, serving customers in more than 100 countries through a global footprint of 95 factories.
    Danfoss engineers solutions that increase machine productivity, reduce emissions, lower energy consumption, and enable electrification.
    Our solutions are used in such areas as refrigeration, air conditioning, heating, power conversion, motor control, industrial machinery, automotive, marine, and off- and on-highway equipment. We also provide solutions for renewable energy, such as solar and wind power, as well as district-energy infrastructure for cities.
    Our innovative engineering dates back to 1933. Danfoss is family-owned, employing more than 39.360 people, serving customers in more than 100 countries through a global footprint of 95 factories.
    This advertiser has chosen not to accept applicants from your region.
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    Cisco Collaboration - L2

    Bengaluru, Karnataka Black Box

    Posted today

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    Job Description

    Primary Roles & Responsibilities:

  • Manage, support, and troubleshoot Cisco Unified Communications products including Unified Communications Manager(CUCM), Unity Connection(CUC), IM & Presence(IMP), Contact Center Express(UCCX), and Expressway Clusters.
  • Strong understanding and knowledge of Cisco voice gateways, CUBE, and other SBC's.
  • Strong understanding and knowledge of voice protocols such as SIP, MGCP, SSCP, H.323, RTP, and RTCP
  • Strong understanding and knowledge of networking concepts such as TCP/IP, DNS, DHCP, and TFTP
  • Proficiency with monitoring and troubleshooting tools like RTMT, Dialed Number Analyzer, Packet Capture tools etc.
  • Knowledge of UCCX Scripting will be considered as an added advantage.
  • Manage Tickets, incident, problem, change & development requests via ITSM
  • Learn to understand the customer environment (technical and political) and when to escalate.
  • Participate in the modification and continual improvement of the both the professional services project documentation and related processes.
  • Assist remote technicians in troubleshooting whenever required.
  • Work with Vendors and Telco's whenever required.
  • Continuously develop and enhance knowledge, skills and abilities through various learning channels to expand technical and non-technical capabilities. Ensure further expansion of skill-set in the products & services that Black Box supports.
  • Actively and consistently recommend and support all efforts to improve, simplify, automate and enhance day to day service delivery operations and the client experience. 
  • Perform other duties as assigned
  • This advertiser has chosen not to accept applicants from your region.

    Senior Collaboration Engineer

    Hyderabad, Andhra Pradesh AVEVA

    Posted today

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    Job Description

    AVEVA is a global leader in industrial software. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals and minerals – safely, efficiently and more sustainably.

    We’re the first software business in the world to have our sustainability targets validated by the SBTi, and we’ve been recognized for the transparency and ambition of our commitment to diversity, equity, and inclusion. We’ve also recently been named as one of the world’s most innovative companies.

    If you’re a curious and collaborative person who wants to make a big impact through technology, then we want to hear from you! Find out more at .

    For more information about our privacy policy and how to manage cookies, visit our .

    Job Title: Senior Collaboration Engineer

    Location: Kuala Lumpar

    Employment Type: Full Time

    The job

    As part of a global Unified Communications and Collaborations team of 8, this candidate will serve as a subject matter expert in Microsoft 365 collaboration and productivity tools with a focus on SharePoint services and data governance across the M365 ecosystem.

    You will collaborate regularly with business stakeholders and other cross-functional teams with a goal to generate more value from our collaboration solutions. You will play an important role in continuously improving our service delivery model for Microsoft 365 services.

    Key responsibilities

  • Reporting to the Director of UCC services, the Senior Collaboration Engineer is a seasoned SharePoint Administrator that will serve as a Microsoft 365 Collaboration SME alongside other Senior and Junior UC & Collaboration Engineers.

  • Contribute to M365 service improvement projects including design & planning, change management, and implementation efforts throughout the project life cycle.

  • With your well-rounded skills in SharePoint, Teams, OneDrive, Exchange and other M365 productivity tools, you will serve as an escalation point of contact for the APAC and EMEA regions/

  • Create and maintain M365 governance standards, policies, & guidelines for the collaboration platform so that they are in line with best practices and respective service owner expectations in Security Operations, Digital Delivery Team, and other key stakeholders.

  • Essential requirements

  • Bachelor’s degree in Computer Science or equivalent.

  • Proven ability to create SharePoint constructs using classic/modern site design including site content, document libraries, custom lists, web parts, and workflows using Power Apps, and other tools as required by the business.

  • Advanced skills in SharePoint workflows, scripting, web technologies (HTML, CSS, JavaScript), and Microsoft Graph APIs

  • 5+ years of experience in a hybrid Entra AD environment, Purview administration,, and general M365 administration

  • Excellent English speaking and documentation skills

  • Must be willing to work outside of local business hours occasionally to meet with Business stakeholders, attend team meetings, and respond to emergencies.

  • Desired skills

  • Experience with AvePoint Backup for M365 and Control Suite Governance Suite or similar governance tools.

  • Good understanding of data protection methods including Insider Risk Management, DLP Policies, and zero trust architecture.

  • Good understanding of Project methodologies such as Waterfall and Agile project management methodologies.

  • Strong ability to take a consultative approach to solving business driven requirements.

  • Strong customer focus and ability to communicate with both technical and non-technical team members.

  • Must work well independently and with others as part of a larger team and be able to collaborate on cross-functional teams.

  • IT at AVEVA

    Our global team of 300+ IT professionals is responsible for the systems and platforms that keep AVEVA running. By empowering our colleagues and ensuring the smooth operation of the company, we help keep the business healthy and productivity high. We also provide key support for the transformation and modernisation efforts globally.

    We pride ourselves on a collaborative, inclusive and authentic culture that provides a framework allowing for autonomy, whilst always being available for support and guidance. We respect the differences that each team member brings and seek to include those perspectives in our solutions for our business functions. The energy and sense of purpose is evident when talking to team members, you will feel part of something special from the first day you join.

    Find out more:

    This advertiser has chosen not to accept applicants from your region.

    Collaboration Solution Engineer

    Pune, Maharashtra MICHELIN

    Posted today

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    Job Description

    Collaboration Solution Engineer

    - - - - - - - - - - - -

    Collaboration Solution Engineer is an individual who works in close co-ordination with Global engineering team. An Engineer is responsible for managing and maintaining O365 infrastructure and associated operational services. The position requires a candidate with work on Collaboration domain related projects, works as L3 engineer and integrate new/ongoing scripting/automation initiatives. An ideal candidate will ensure that the designed solution and evolutions meet functional and non-functional requirements such as availability, performance, security, and maintainability. You will work in collaboration with the Solution engineering team to ensure that the good quality of the developments as well as the scripts delivery/releases pipeline is as efficient as possible. You will also participate in the technological development of the platform by integrating the latest innovations into the automations that make it up. Additional responsibilities include conducting studies of system usage, making recommendations for improvements to the usability of automated tools, and identifying opportunities for increased adoption of orchestration technologies.

    Duties and Responsibilities

  • Develops, documents, and enforces the standards, security procedures, and controls for access to ensure integrity of the Office 365/Exchange related systems.

  • Maintain uptime by pro-active management and monitoring to ensure environment health, and minimize disruptions to mail-flow

  • Ensure awareness of and support adoption of M365 roadmap and new tools and capabilities and potential use within Michelin

  • Ability to translate technical issues into understandable business language for end users.

  • Leads initiatives for researching and deploying new applications

  • Deploy advanced Microsoft 365 Services including Enterprise and Mobility

  • Provide guidance and leadership as a Senior staff member of the team

  • Assist in managing Support Services and related deliverables

  • Excellent decision making and critical-thinking skills

  • Excellent organizational and communication skills are required

  • To meet deadlines with Projects and Assignments

  • To learn and support new technologies and train others

  • Be the code expert and the technical reference of the team and propose new script solutions to meet the business needs.

  • Identify opportunities to innovate, extend and enhance engineering activities everywhere possible.

  • Maintain the scripts and the automation platform in working order or quickly restore it to working order in the event of a failure.

  • Work closely with partners and internal teams to ensure that the platform meets security, SLA and performance requirements.

  • Writing, updating and use of documentation.

  • Debug complex problems and create solid solutions.

  • Sponsor good software development practices - including adherence to Michelin chosen software development methodology (Agile), standard setting.

  • Continuously test the resiliency of scripts and infrastructures under various error conditions.

  • Must be able to work in a team environment with a can-do attitude capable of overcoming difficult challenges.

  • Troubleshooting and ability to analyze technical problems to prevent future occurrence.

  • Skills:

  • 4+ years of design and project implementation experience in Office 365 using enterprise systems management tools. Candidate needs to have strong knowledge across -

    Microsoft PowerShell, PowerBI, PowerAutomate

    Microsoft O365 Tenant Administration Portal

    Exchange Online

    SharePoint

    One Drive for Business

    Teams

    Yammer

  • 2+ years of advanced experience with Microsoft PowerShell

  • Requires experience in the areas of solution engineering, design, planning, monitoring, and alerting, system security, system upgrades, and enterprise backup and recovery.

  • Requires experience in the areas of solution engineering and design, asset management, change management, capacity planning, monitoring, and alerting, system security, system upgrades, patch management, and enterprise backup and recovery.

  • Well-versed about best ways to technically manage and maintain O365 environments

  • Experience in deploying Office 365 on Win 10 and above across an enterprise

  • Design and deployment of Microsoft cloud technologies, i.e. Azure AD, EMS, RMS, and OMS.

  • Proven track record of automating, deploying, and maintaining enterprise level solution environments on secure 0365 platforms.

  • Good development experience in – MS Power Suite (PowerShell, PowerApps, Power Automate, PowerBI), Gitlab, Jenkins, and application platform deployment automation

  • Assist with Scrum Team estimation of stories and sizing of effort to include the representation of the test automation and engagement with Continuous Integration (CI) required

  • Establish, grow and drive strategic relationships with the internal stakeholders.

  • Map business scenarios to technology solutions, manage technical deployment challenges

  • Enable technical features that drive consumption of the deployed service.
     

  • Special skills / Certifications / Requirements if any

  • Possession of or working towards Microsoft Office 365 Certifications

  • ITIL V3/V4 Foundation

  • Soft skills

  • Strong Team Player

  • Ability to work in an Agile framework

  • An excellent reputation for support to end-users and leading teams

  • Energetic, highly motivated self-starter and have a positive attitude

  • Detail oriented, able to clearly communicate ideas and work as part of a team

  • Good written and verbal communication skills to co-ordinate tasks with other teams

  • Ability to multi-task and handle multiple priorities

  • Strong interpersonal skills

  • Strong attention to details

  • Ability to quickly adapt to changes

  • Enthusiastic, cooperative, and positive behavior

  • Creative, thinking outside of the box, eager to learn and truly committed to the success of the company

  • KEY EXPECTED ACHIEVEMENTS
    • The road map of the expertise domain is created and communicated to stakeholders .
    • The standards and Framework are :
    o Built
    o Deployed
    o Supported
    • Checking actions and capitalization of good practices are realized.
    • Build and monitor the Obsolescence treatment plan of the expertise domain .
    • Provide necessary assistance to project or support teams

    This advertiser has chosen not to accept applicants from your region.
     

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