927 Team Lead Wfm jobs in India

Exp Range : 3 to 6 years

Work mode : Work from Office

Location : Hyderabad

Looking for Immediate Joiners

18 Months Bond is Mandatory

Role & responsibilities

• Strategic Planning & Goal Setting:

Set clear objectives and measurable goals for cross-functional teams. Monitor execution, ensure timely delivery, and realign strategies as needed.

• Operational Oversight:

Manage day-to-day operations across multiple departments. Streamline workflows, remove inefficiencies, and ensure coordination among teams.

• Team Collaboration & Leadership:

Act as the primary point of contact for internal teams. Address concerns, foster collaboration, and keep all teams aligned toward shared goals.

• Daily Standups & Coordination:

Conduct daily team standups. Track progress, resolve blockers, and adjust task priorities to keep projects on track.

• Client & Prospect Follow-ups:

Ensure timely follow-up communication with clients and prospects to maintain project momentum and positive relationships.

• Communication & Documentation:

Handle professional email communications, document meeting minutes, maintain project reports, and follow up on action items.

• Team Operations Management:

Oversee leave approvals and resource availability for non-tech teams to ensure uninterrupted operations.

• Knowledge Management:

Mentor team members to create and maintain internal documentation, case studies, and success stories from client engagements.

• Project Facilitation:

Organize and lead project team meetings. Ensure decisions and responsibilities are well-documented and implemented.

• Tool Utilization:

Use Google Sheets, Asana, and Slack for task tracking, project planning, and team coordination. Leverage ChatGPT and other AI tools for operational support.

• Performance Monitoring:

Track KPIs and identify trends to drive process improvements. Anticipate risks and opportunities and report them to leadership.

• SOP & Policy Development:

Build, implement, and refine SOPs and company policies to enable scalable, long-term operational efficiency.

Requirements

• 3-6 Years of proven experience in Operations Management or a Similar role
• Strong leadership, decision-making and team management abilities
• Proficient in workflow optimization, performance monitoring and conflict resolution
• Skilled in Google Suite (Docs, Sheets, Slides, Tasks)
• Hands-on experience with project management tools like Asana and Slack
• Excellent written and Verbal communication skills
• High attention to detail and analytical thinking
• Ability to thrive in a fast-paced, evolving work environment
• Need to work on Saturday's and flexible as well
• Need to work as Floor In-charge also

Perks and benefits

• Attractive Hikes
• Health Insurance

Contact details :

Phone Number :

Salary: ₹15,000–₹20,000/month

Experience: Not required (Training will be provided)

Location: Onsite – Delhi NCR

Start Date: Immediate

We’re looking for a Shopify Operations Lead who’s eager to learn and grow in the world of eCommerce. No prior experience is needed we’ll teach you everything you need to know to build and manage Shopify stores. If you’re sharp, organized, and excited about fashion, D2C, and digital business, this is the perfect opportunity to build real skills fast.

• Setting up new Shopify websites (themes, product uploads, app integrations).
• Managing daily store operations — product updates, order flow, shipping setup, and inventory sync.
• Coordinating with creative, marketing, and development teams to launch and run campaigns.
• Maintaining site speed, mobile responsiveness, and user experience standards.
• Troubleshooting basic issues and keeping stores running smoothly.
• Handling backend tasks like payment gateways, shipping integrations, and third-party apps.
• Assisting with campaign/product drops and supporting overall brand operations.

• Fast learner with good English & communication and organizational skills.
• Interest in eCommerce, fashion, or D2C brands.
• Basic computer knowledge and willingness to learn new tools.
• Ability to handle multiple tasks efficiently.
• Available for onsite work (Delhi NCR) and ready to join immediately.

• Complete hands-on training in Shopify store management.
• Opportunity to work with fast-growing fashion and streetwear brands.
• Real growth opportunities as you gain skills.
• Exposure to advanced Shopify tools and workflows.
• Performance-driven culture with a young and dynamic team.

Job Summary:

We are looking for a dynamic and results-driven Operations Lead to join our Founding Team. The Operations Lead will play a pivotal role in managing and optimizing our operations function to ensure the seamless execution of property acquisition, refurbishment, and buyer operations processes. This multifaceted role encompasses overseeing the entire buyer journey, from pre-contact to closing, while also spearheading refurbishment and maintenance activities for the properties we acquire. The ideal candidate will have a strong background in Operations & Procurement, excellent communication and organizational skills, and a passion for delivering outstanding service to clients.

What you’ll do:

● Execute and establish Standard Operating Procedures (SOPs) for home refurbishment and inventory management operations, to ensure consistency, quality, and efficiency.

● Identify and onboard vendors, negotiate contracts, and manage vendor relationships to ensure timely and cost-effective completion of deals.

● Collaborate with cross-functional teams to identify opportunities for process improvement and innovation, enabling us to offer the best homes to customers

● Develop and implement strategies to optimize the buyer journey and improve customer satisfaction

● Lead the coordination of property operations, providing valuable support to buyers throughout the closing process to facilitate successful transactions.

● Build & manage a support team for the operations function

What we’re looking for:

● 3+ years of relevant work experience, with a focus on operations and procurement.

● Demonstrated ability to drive results and achieve targets.

● Detail-oriented and highly organized, with the ability to prioritize tasks and meet deadlines in a fast-paced environment.

● Excellent communication skills, with the ability to build relationships with clients and stakeholders

● A passion for delivering exceptional customer service and exceeding client expectations.

• Oversee and manage daily operational activities to ensure efficiency and productivity.
• Develop and implement operational strategies and procedures.
• Monitor and analyze operational performance, identifying areas for improvement.
• Lead, mentor, and manage a team of operational staff.
• Manage departmental budgets and control operational expenses.
• Ensure compliance with company policies, procedures, and regulatory standards.
• Collaborate with cross-functional teams to achieve business goals.
• Implement process improvements and best practices.
• Manage vendor relationships and procurement processes.
• Prepare operational reports and present findings to senior management.

• Lead and manage operational activities to ensure efficiency and productivity.
• Supervise and mentor a team of operational staff, fostering a high-performance culture.
• Develop and implement operational strategies to meet business objectives.
• Monitor key performance indicators (KPIs) and identify areas for improvement.
• Ensure compliance with all relevant regulations and company policies.
• Manage resources, including personnel and equipment, to optimize operational output.
• Collaborate with other departments to streamline processes and resolve issues.
• Implement quality control measures and best practices.
• Drive continuous improvement initiatives within the operations department.
• Prepare operational reports and present findings to senior management.

• Bachelor's degree in Business Administration, Operations Management, or a related field.
• Minimum of 6 years of experience in operations management or a related leadership role.
• Proven experience in team leadership and staff management.
• Strong understanding of operational processes and best practices.
• Excellent analytical, problem-solving, and decision-making skills.
• Proficiency in relevant operational software and tools.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.

Role Purpose:

The IT Head will lead the organisation’s IT operations, ensuring seamless technology support, reliable infrastructure, and efficient vendor management. This role is responsible for driving operational excellence across IT helpdesk functions, end-user support, and system reliability, while maintaining strong service standards and continuous improvement.

Key Responsibilities

• Lead and mentor the IT support team, ensuring effective ticket triage, prioritisation, and resolution.
• Oversee vendor relationships and contracts related to hardware, software, and IT support services.
• Manage the complete lifecycle of devices — from provisioning and patching to repairs and replacements.
• Administer and maintain office networks, connectivity, and critical IT hardware.
• Monitor, report, and enforce service level agreements (SLAs) for all IT support activities.
• Coordinate and manage escalations for high-impact or critical incidents.
• Oversee IT onboarding and offboarding processes, user access provisioning, and IT asset management.
• Maintain up-to-date documentation for IT systems, policies, workflows, and procedures

What We’re Looking For

• Minimum 5 years of experience in IT operations or end-user support leadership.
• Experience coordinating and driving performance across multi-location/global teams.
• Proven experience managing offshore or remote IT support teams.
• Strong vendor management, negotiation, and communication skills.
• Hands-on knowledge of endpoint management, ticketing systems, and IT security best practices.
• Ability to manage multiple priorities, especially during high-impact incidents.
• Strong documentation, process discipline, and follow-up skills.

What You Need to Succeed

• Demonstrated leadership in managing enterprise IT operations and infrastructure.
• Strategic approach to aligning technology initiatives with business objectives.
• Proven ability to lead and develop high-performing IT teams.
• Strong vendor management and contract negotiation expertise.
• Solid understanding of networks, systems, and endpoint management.
• Decisive and solutions-oriented under pressure.
• Effective stakeholder communication and collaboration skills.
• Focused on governance, operational efficiency, and compliance.
• Commitment to high service standards and continuous improvement.
• Strong sense of ownership, integrity, and accountability.

Personal Attributes

Proactive, solution-driven leader with strategic vision and business acumen.

Strong interpersonal skills with the ability to influence across all levels.

High integrity, ownership, and commitment to organisational excellence.

Thrives in dynamic environments, balancing operational focus with long-term vision.

“This is a fully remote role, and we welcome applications from candidates based anywhere in India"