12,179 Team Management jobs in India

Job Description

We are seeking a proactive and relationship-driven Manager – Partner Relations & Execution to manage and grow our network of strategic partners. This role requires a blend of relationship management, operational oversight, and account servicing , ensuring partners are supported, satisfied, and aligned with our business objectives.

You will be responsible for overseeing partner onboarding, ensuring the accuracy of financial and contractual documentation, driving engagement through campaigns and activations, and coordinating cross-functional support to deliver exceptional partner experiences and campaign Success.

Key Responsibilities:

• Manage end-to-end partner lifecycle , including onboarding, documentation, deliverables, invoicing, and ongoing relationship management.
• Serve as the primary point of contact for all partner-related queries, communications, and escalations.
• Responsible for meeting strict deadlines related to publishing reports, sharing partner listings, and fulfilling time-sensitive requests.
• Conduct contract verification to ensure compliance with legal, financial, and operational terms before activation.
• Conduct quality checks by calling newly onboarded partners to verify onboarding experience, clarify details, and ensure they meet predefined standards and service-level expectations.
• Identify and escalate any inconsistencies, concerns, or red flags observed during partner calls
• Maintain records of all communication for audit and quality assurance purposes.
• Update and maintain the partner database , ensuring all records are accurate, complete, and up to date.
• Ensure that all reward terms and conditions (T&Cs) are accurately recorded, updated in real-time , easily accessible, and fully compliant with company policies.
• Prepare regular reports summarizing invoice status, payment history, and outstanding balances.
• Collaborate with finance and accounts teams to support smooth reconciliation processes.
• Ensure data integrity and update records promptly to reflect any changes or corrections.

Key Success Metrics / KPIs

• Partner engagement and retention rate.
• Timely activation and performance of partners in campaigns.
• Accuracy and timeliness of invoice verification and payouts.
• On-time reporting on partner activities, financials, and audits.
• Satisfaction scores and qualitative feedback from partners.
• Accuracy and completeness of partner data and documentation.
• Resolution of partner concerns and quality issues within defined SLAs.

Qualifications & Skills:

• Bachelor’s / Master’s degree in Any Discipline.
• 3+ years of experience in Partnerships Account management, client success / Servicing or Relationship Management roles.
• Strong interpersonal and communication skills, with a passion for building long-term relationships.
• Organized, proactive, and capable of managing multiple partner accounts simultaneously.
• Ability to think strategically while executing tactically.
• Collaborative mindset with strong stakeholder management skills.
• Must have working knowledge of Microsoft Excel , with proficiency in commonly used formulas such as VLOOKUP, HLOOKUP, IF statements, PivotTables, and basic data analysis functions .
• Ability to analyze, organize, and present data effectively using Excel for reporting, reconciliation, and decision-making.
• Prior experience using Excel for tasks like invoice verification, partner tracking, and payout management is a plus.
• Skilled in task prioritization and time management, ensuring high-quality execution under pressure.
• Flexible and solution-oriented mindset, with a proactive approach to problem-solving in dynamic settings.
• Strong ability to collaborate with cross-functional teams, including finance, Client Servicing, operations, and business development.

Technical Support EngineerJob Description: Python and Shell Scripting Support SpecialistPosition: Python and Shell Scripting Support Specialist Location: We are seeking a talented Python and Shell Scripting Support Specialist to join our team. The ideal candidate will possess strong general computer skills, proficiency in scripting languages such as Python and Shell, and experience with Jira.Requirements:1.Bachelor's degree in Computer Science, Information Technology, or related field.2.Proficient in Linux/Unix commands and troubleshooting. .3.Strong technical skills in SQL and scripting languages required.4.Detailed knowledge of clinical trial phases and clinical data management flow is desirable.5.Familiarity with the statistical analysis flow and protocol authorization process is desirable. 6.Domain knowledge of metadata components and metadata management is desirable. 7.Familiarity with software development methodologies and best practices.8.Strong problem-solving skills and attention to detail.9.Experience with Jira administration, including user management, workflows, and customizations.10.Excellent communication and interpersonal skills and Ability to work independently and as part ofa team in a fast-paced environment.11.Prior experience in providing technical support or help desk support is a plus.12.Knowledge of other scripting languages and technologies is desirable.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Management Trainee, Contract Management
In this role, Analyst will be responsible for Pricing operations/ Research and Rebates. Ensure the timely and accurate set up of agreements on the systems, accurate rebate calculation and timely payout, response to queries, emails, ensure that there is internal and external stakeholder management, operational metrics are followed and reported. Ensuring compliance to customer agreements for on-invoice price, pricing overrides. Develop system and departmental subject matter expertise. Uses critical thinking, data analysis, research and contract compliance knowledge to provide exceptional customer service and operational excellence.

Responsibilities
• Load and maintain Supplier Agreements/ Rebates and perform research in ERP.
• Add/Change/Delete (ACD) Load Distribution Agreements
• ACD Tier Alignment
• ACD Load Products
• Calculate Rebates manually using MS excel formulas
• Variance trend analysis and seek alignment with business on comments
• Work exception reports on a daily basis and utilize reporting to identify possible quality issues.
• Proactively work with suppliers to ensure compliance with agreements, specifically the timeliness and completeness of information. Responsible for the escalation of compliance issues. 
• Ensure that service level expectations are met or exceeded. 
• Utilize systems and software to perform complex research assignments. 
Qualifications we seek in you!
Minimum Qualifications
• Any Graduate, commerce preferred
• Ability to work on multiple ERP, masterdata and workflow solutions
• Strong English language skills (verbal and written)

Preferred Qualifications/ Skills
• Relevant years related business experience in Financial Services, OTC, Accounting, Financial, or Wholesale Drug industry. 
• Uses critical thinking, data analysis, research and contract compliance knowledge to provide exceptional customer service and operational excellence.
• Knowledge of SAP and advanced excel would be an added advantage.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting applications for the role of Management Trainee - Order Management!

In this role, the shortlisted candidate will be responsible for delivering services in area of Sales Support and will be handling processes related to Order entry and management, Order fulfillment, Contract management, Master data management, Territory manager support and Reporting and Analysis. The candidate will also be encouraged to perform regular operation as individual contributor in performing above mentioned tasks. 
The role requires very close co-ordination with Sales teams, Product teams, Field support team, IT teams, vendors / suppliers, and transporter / freight forwarder to enable revenue maximization for the organization. 
We will prefer people with some analytical skills who are able to understand the process and follow the same rigorously. 
Responsibilities
• Lead a team working in Sales support area and own a smooth operation.
• Responsible for team outcome (efficiency / critical metric / SLA) and reporting of critical metric / SLA
• Act as subject matter specialist and resolve / support team in achieving the business objectives.
• Own customer / third party relationship and governance to drive surprise free operation and revenue maximization.
• Resolve process issues by co-ordination internally (with partners) and externally with relevant parties.
• Drive governance and relationship with customer and front face any critical issues from customer and perform corrective action and preventive action planning.
• Perform following activities as part of individual contributor role;
a. Booking and validation of Contract Orders in the ERP system and corresponding updating to Contracts in the ERP
b. Building a relation with clients and sales representatives and becoming a point-of-contact for Customer / Sales inquiries
c. Coordinate (phone / emails) with Service technicians, Logistics teams, and Sales to ensure the right delivery, installation, and confirmation to customers for the orders placed 
d. Bring together details from customers and sometimes service technicians for accurate invoicing (including CN / DN notes) and ensure to have complete the billing / invoicing timely as per the contractual agreements 
• Administration of customer contracts i.e. update contracts, fixed and variable billing computation as per contact terms 
• Ensure resolution to customer requests for any queries on Contracts / order status and billing/invoicing corrections
• Follow-up on pending items with Logistics / Supply chain team for order delivery status
• Periodical and ad-hoc Report preparation for internal (sales, Business Controllers, etc.) and external (Customers) 
• Archival of the right set of documents for audit and compliance purposes
• Updating ERP regarding Customer Master details, order details, supplies, pricing, etc.
• Capturing information from logistics partners and advising customers regarding availability and deliveries
• Offering resolutions for internal updating requests: credit/ debit notes, reimbursements, rebates, etc.
• Checking and solving potential issues between client purchase orders (PO) and system information;
• Presenting with the warehouse and forwarders and efficiently own the delivery process to ensure return of goods to the final recipient
• Preparing the relevant documents for the orders - Export documents (LoC, etc.), Pro forma invoices, customs documents, etc. and coordinate with internal teams for smooth order delivery
• Daily supervising the assigned orders and exceptions validations
• Accurate categorization of customer issues in the system and corresponding responses on ERP systems for various disputes arising from customers in terms of damaged goods, shipment delayed, etc. 
Qualifications we seek in you!
Minimum qualifications
• Graduate
• SAP ERP experience
Preferred qualifications
• Excellent communications skills – both verbal and written. Consistent track record of client handling skills and ability to establish trust with clients.
• In this role the candidate may have to at time work during global hours in order to connect with other teams working in different time zones. There may also be possibilities for any business travels locally or outside the country.

Job Description

We are seeking a proactive and relationship-driven Manager – Partner Relations & Execution to manage and grow our network of strategic partners. This role requires a blend of relationship management, operational oversight, and account servicing , ensuring partners are supported, satisfied, and aligned with our business objectives.

You will be responsible for overseeing partner onboarding, ensuring the accuracy of financial and contractual documentation, driving engagement through campaigns and activations, and coordinating cross-functional support to deliver exceptional partner experiences and campaign Success.

Key Responsibilities:

• Manage end-to-end partner lifecycle , including onboarding, documentation, deliverables, invoicing, and ongoing relationship management.
• Serve as the primary point of contact for all partner-related queries, communications, and escalations.
• Responsible for meeting strict deadlines related to publishing reports, sharing partner listings, and fulfilling time-sensitive requests.
• Conduct contract verification to ensure compliance with legal, financial, and operational terms before activation.
• Conduct quality checks by calling newly onboarded partners to verify onboarding experience, clarify details, and ensure they meet predefined standards and service-level expectations.
• Identify and escalate any inconsistencies, concerns, or red flags observed during partner calls
• Maintain records of all communication for audit and quality assurance purposes.
• Update and maintain the partner database , ensuring all records are accurate, complete, and up to date.
• Ensure that all reward terms and conditions (T&Cs) are accurately recorded, updated in real-time , easily accessible, and fully compliant with company policies.
• Prepare regular reports summarizing invoice status, payment history, and outstanding balances.
• Collaborate with finance and accounts teams to support smooth reconciliation processes.
• Ensure data integrity and update records promptly to reflect any changes or corrections.

Key Success Metrics / KPIs

• Partner engagement and retention rate.
• Timely activation and performance of partners in campaigns.
• Accuracy and timeliness of invoice verification and payouts.
• On-time reporting on partner activities, financials, and audits.
• Satisfaction scores and qualitative feedback from partners.
• Accuracy and completeness of partner data and documentation.
• Resolution of partner concerns and quality issues within defined SLAs.

Qualifications & Skills:

• Bachelor’s / Master’s degree in Any Discipline.
• 3+ years of experience in Partnerships Account management, client success / Servicing or Relationship Management roles.
• Strong interpersonal and communication skills, with a passion for building long-term relationships.
• Organized, proactive, and capable of managing multiple partner accounts simultaneously.
• Ability to think strategically while executing tactically.
• Collaborative mindset with strong stakeholder management skills.
• Must have working knowledge of Microsoft Excel , with proficiency in commonly used formulas such as VLOOKUP, HLOOKUP, IF statements, PivotTables, and basic data analysis functions .
• Ability to analyze, organize, and present data effectively using Excel for reporting, reconciliation, and decision-making.
• Prior experience using Excel for tasks like invoice verification, partner tracking, and payout management is a plus.
• Skilled in task prioritization and time management, ensuring high-quality execution under pressure.
• Flexible and solution-oriented mindset, with a proactive approach to problem-solving in dynamic settings.
• Strong ability to collaborate with cross-functional teams, including finance, Client Servicing, operations, and business development.

Job Description

We are seeking a proactive and relationship-driven Manager – Partner Relations & Execution to manage and grow our network of strategic partners. This role requires a blend of relationship management, operational oversight, and account servicing , ensuring partners are supported, satisfied, and aligned with our business objectives.

You will be responsible for overseeing partner onboarding, ensuring the accuracy of financial and contractual documentation, driving engagement through campaigns and activations, and coordinating cross-functional support to deliver exceptional partner experiences and campaign Success.

Key Responsibilities:

• Manage end-to-end partner lifecycle , including onboarding, documentation, deliverables, invoicing, and ongoing relationship management.
• Serve as the primary point of contact for all partner-related queries, communications, and escalations.
• Responsible for meeting strict deadlines related to publishing reports, sharing partner listings, and fulfilling time-sensitive requests.
• Conduct contract verification to ensure compliance with legal, financial, and operational terms before activation.
• Conduct quality checks by calling newly onboarded partners to verify onboarding experience, clarify details, and ensure they meet predefined standards and service-level expectations.
• Identify and escalate any inconsistencies, concerns, or red flags observed during partner calls
• Maintain records of all communication for audit and quality assurance purposes.
• Update and maintain the partner database , ensuring all records are accurate, complete, and up to date.
• Ensure that all reward terms and conditions (T&Cs) are accurately recorded, updated in real-time , easily accessible, and fully compliant with company policies.
• Prepare regular reports summarizing invoice status, payment history, and outstanding balances.
• Collaborate with finance and accounts teams to support smooth reconciliation processes.
• Ensure data integrity and update records promptly to reflect any changes or corrections.

Key Success Metrics / KPIs

• Partner engagement and retention rate.
• Timely activation and performance of partners in campaigns.
• Accuracy and timeliness of invoice verification and payouts.
• On-time reporting on partner activities, financials, and audits.
• Satisfaction scores and qualitative feedback from partners.
• Accuracy and completeness of partner data and documentation.
• Resolution of partner concerns and quality issues within defined SLAs.

Qualifications & Skills:

• Bachelor’s / Master’s degree in Any Discipline.
• 3+ years of experience in Partnerships Account management, client success / Servicing or Relationship Management roles.
• Strong interpersonal and communication skills, with a passion for building long-term relationships.
• Organized, proactive, and capable of managing multiple partner accounts simultaneously.
• Ability to think strategically while executing tactically.
• Collaborative mindset with strong stakeholder management skills.
• Must have working knowledge of Microsoft Excel , with proficiency in commonly used formulas such as VLOOKUP, HLOOKUP, IF statements, PivotTables, and basic data analysis functions .
• Ability to analyze, organize, and present data effectively using Excel for reporting, reconciliation, and decision-making.
• Prior experience using Excel for tasks like invoice verification, partner tracking, and payout management is a plus.
• Skilled in task prioritization and time management, ensuring high-quality execution under pressure.
• Flexible and solution-oriented mindset, with a proactive approach to problem-solving in dynamic settings.
• Strong ability to collaborate with cross-functional teams, including finance, Client Servicing, operations, and business development.

VOYA INDIA Overview

VOYA INDIA is a joint venture between U.S. financial services company Voya Financial and SLK, a software services company. We are a dynamic technology & business process transformation company that provides world-class technology & business process management services, with an emphasis on quality, speed & optimization driven through automation. VOYA INDIA leverages the expertise of both firms to deliver innovative solutions to Voya’s Retirement, Employee Benefits and Investment Management businesses.

More information is available at : -

Position Summary

We are looking for a highly motivated individual to help us build a team that focuses on maintaining a high-quality investment data environment and enhancing the overall data experience for our investment professionals. Success in the Data Management Control Analyst role requires a strong analytical mindset, the ability to understand exceptions and a willingness to collaborate in a team setting. The importance of data is widely understood at Voya Investment Management (IM) and you will play an important part in moving Voya’s data governance mandate forward.

Responsibilities

Daily activities may change, but main responsibilities will include:

• Collaborate with the Business Data teams and Information Technology teams to assist in the resolution of data load failures and confirmation that data vendors meet data delivery SLA’s

• Research, troubleshoot, and facilitate resolution of unexpected data results

• Run quality checks on data and investigate outages to help facilitate solutions

• Assist with reconciliation of data sets between vendors in a timely and accurate manner

• Confirm delivery of Voya data feeds to various sources within the SLA commitment

• Flexible to support Voya’s month-end close schedule in support of our business partners as needed

• Excellent team interaction and interpersonal skills (verbal and writing skills) – as this individual will interact with many different parts and levels of the VOYA organization (peers, supervisors, project leaders, and internal/external clients.)

• Bring a fresh perspective on existing issues, processes and controls to develop and recommend new and improved controls and procedural enhancements

• Promote a positive attitude and working environment among fellow employees and develop efficient working relationships.

Qualifications

As the Data Management Analyst, you are expected to be customer focused and offer unique solutions that deliver on client expectations. In addition, you will need to be thoughtful in analyzing data and problem solving exceptions to formulate effective solutions. How you get to a solution is just as important, if not more so, than the solution itself. In this role, you will be exposed to new ways of thinking and acquire new skills.

Experience and Qualifications:

• Bachelor's degree in finance, accounting or related field • Basic understanding of various investment instruments (Fixed Income Securities, Derivatives, Equities and Senior Loans)

• Familiarity with investment platforms and systems (e.g., BlackRock Aladdin, State Street PAM)

• Experience with data and BI platforms (e.g., SQL Management Studio, Web FOCUS, Tableau, Power BI) is a plus

• Knowledge of basic Microsoft platforms required (e.g., MS Office, Windows 10, etc.)

• Background in data quality control is a strong plus

• Ability to work in a fast paced environment with varying workloads and strict deadlines (e.g., month, quarter and year end)

• Ability to independently and creatively resolve problems utilizing appropriate resources

• Maintain strong working relationships with peers, supervisors, project leaders, and internal/external clients.

• Excellent team interaction and interpersonal skills (verbal and writing skills). • Demonstrate high levels of ethics, values and integrity

• Adapt communications and style to meet colleagues’ needs and express information in a clear, direct way

• Demonstrate high energy, resiliency, capacity and the ability to handle multiple priorities and execute

• Strong accountability and focus on execution