200 Teams jobs in India

Our client is seeking a highly organized and results-driven Operations Manager to oversee their growing portfolio of remote teams. This is a pivotal role in a hybrid work environment, requiring a leader who can foster productivity, collaboration, and operational excellence across dispersed teams. You will be responsible for developing and implementing operational strategies, optimizing workflows, and ensuring the efficient delivery of services or products. Key duties include managing daily operations, setting performance metrics, analyzing operational data, and identifying areas for improvement. You will also play a crucial role in team development, coaching, and performance management. The ideal candidate will have a strong background in operations management, with proven experience leading and motivating remote teams. Excellent strategic planning, problem-solving, and decision-making skills are essential. You must be adept at utilizing project management tools and collaboration software to facilitate seamless remote operations. Strong communication, interpersonal, and negotiation skills are necessary for effectively interacting with team members, stakeholders, and external partners. A Bachelor's degree in Business Administration, Management, or a related field is required; an MBA or equivalent is a plus. Experience in (Specific Industry related to the client's business - e.g., customer service, software development, logistics) is highly desirable. You must be comfortable navigating a hybrid work model, balancing in-office presence with remote workdays to optimize team engagement and operational oversight. This position is based in Patna, Bihar, IN , and requires a strategic approach to managing a workforce that is both locally based and works remotely. Our client offers a competitive salary, comprehensive benefits, and excellent opportunities for career advancement. We are looking for a dynamic leader who can drive efficiency and innovation in a modern, flexible work setting.

Client: LTIMINDTREE

Job Type: Contract

Job role: Microsoft 365 Teams Specialist – Voice & Collaboration

Experience: 10+ Years

Work Location: Pan India

Payroll on : People Prime World Wide

Notice : 0 to 15 days

Detailed JD :

Technical Skills

• Proven hands-on experience in administering Microsoft Teams, including voice functionalities.
• Experience with PSTN and call center integrations with Microsoft Teams.
• Proficiency in PowerShell for automation and troubleshooting.
• Solid understanding of the M365 service landscape and its interfaces.
• Familiarity with ITIL processes and service management tool usage.
• Proficient in using tools like Power BI and QoE (Quality of Experience) reports to monitor system performance, generate actionable insights, and enhance operational efficiency.
• Solid understanding of networking protocols including VoIP, PSTN, and SIP.
• Experienced in configuring Emergency Calling features such as:
• Emergency Calling Policies
• Normalization Rules
• Location-Based Routing (LBR)
• E-911 setup
• Ensuring compliance and governance in enterprise telephony systems.
• Skilled in configuration and troubleshooting of:
• Microsoft Teams Phone System
• Teams Room Systems
• Audio/Video peripherals and related hardware - (Good to Have)

Soft Skills

• Analytical thinking and a structured working style.
• Very strong communication skills and a proactive collaborative mindset.
• Experience with governance and compliance requirements.

Certifications

• Microsoft 365 Certified: Teams Administrator Associate (MS-700)
• Microsoft Certified: Teams Voice Engineer Expert (MS-720)
• Additional certifications such as MS-900, MS-101 are a plus.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there's a good chance you will love being a part of our Software Engineering - Development team at Kyndryl, where you will be able to see the immediate value of your work.
As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.
+ Engage with clients to understand business requirements and translate them into high-level technical strategies for Teams Voice migration.
+ Manage stakeholders, facilitate requirements gathering, and communicate complex concepts in simple terms.
+ Build migration roadmaps, playbooks, and high-level architecture diagrams for enterprise deployments.
+ Demonstrate in-depth knowledge of Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams.
+ Advise on identity and access management (Azure AD, Entra, Hybrid Identity), security, and compliance (DLP, Sensitivity Labels, Conditional Access).
+ Guide clients on M365 licensing models relevant to Teams Voice.
+ Define and implement migration methodologies (assess, plan, cutover, staged, hybrid, coexistence).
+ Utilize third-party migration tools (Quest, Bit Titan, SkyKick, etc.) and assessment/data gathering tools.
+ Address coexistence challenges (sync, free/busy, Teams coexistence, mail flow).
+ Develop and execute identity strategies (cloud-only, hybrid, ADFS/Federation).
+ Ensure security and compliance frameworks are in place for Teams Voice deployments.
+ Lead large-scale migration projects for enterprise clients, transforming their M365 and Teams environments.
+ Manage project financials, including P&L, costing, estimates, and budgeting.
Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it.
As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services.
Your Future at Kyndryl
The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
+ Bachelor's degree in Computer Science, IT, or related field (or equivalent experience).
+ 10+ years in IT, including 5+ years in a consultant role or equivalent.
+ Administer Microsoft Teams (policies, voice settings, licensing).
+ Understand Teams Phone System architecture.
+ Provision users (assign voice licenses, phone numbers).
+ Configure call queues, auto attendants, hunt groups, voicemail, call forwarding, and delegation.
+ Implement PSTN connectivity: Microsoft Calling Plans, Direct Routing (SBC), Operator Connect.
+ Design large-scale voice solutions and deploy/manage Session Border Controllers (SBC).
+ Troubleshoot SIP protocol and hybrid voice scenarios (Skype for Business migrations, on-prem telephony integration).
+ Plan and monitor network for voice/video traffic (QoS).
+ Integrate Teams with contact centers and third-party voice apps.
+ Ensure security and compliance for voice (call recording, encryption, regulatory compliance).
+ Use PowerShell for bulk provisioning and advanced policy configuration.
+ Integrate Teams-certified devices (desk phones, conference systems).
+ Microsoft Teams (collaboration + calling), Teams Phone System (cloud PBX), Microsoft 365 E5/Teams Phone licenses.
+ PSTN connectivity via Microsoft Calling Plan, Operator Connect, Direct Routing (enterprise SBC).
+ Infrastructure: SBC vendors (AudioCodes, Ribbon, Cisco, Oracle), network optimization (ExpressRoute, QoS, SD-WAN).
+ Monitoring: Microsoft Call Quality Dashboard, Teams Admin Center, PowerBI, third-party tools (IR Prognosis, Martello).
+ Contact Centers: Anywhere365, NICE, Genesys.
+ Devices: Teams-certified desk phones (Poly, Yealink, Crestron).
+ Security: Encryption, compliance call recording, conditional access for voice endpoints.
Preferred Technical and Professional Experience
+ Microsoft Certifications (preferred): MS-102 (Enterprise Administrator Expert), SC-300 (Identity & Access), SC-400 (Information Protection), MS-700 (Teams), MS-203 (Messaging), Azure Solutions Architect Expert (AZ-305), MD-100, MD-101, MS-100, MS-101, MS-500.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there's a good chance you will love being a part of our Software Engineering - Development team at Kyndryl, where you will be able to see the immediate value of your work.
As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.
+ Engage with clients to understand business requirements and translate them into high-level technical strategies for Teams Voice migration.
+ Manage stakeholders, facilitate requirements gathering, and communicate complex concepts in simple terms.
+ Build migration roadmaps, playbooks, and high-level architecture diagrams for enterprise deployments.
+ Demonstrate in-depth knowledge of Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams.
+ Advise on identity and access management (Azure AD, Entra, Hybrid Identity), security, and compliance (DLP, Sensitivity Labels, Conditional Access).
+ Guide clients on M365 licensing models relevant to Teams Voice.
+ Define and implement migration methodologies (assess, plan, cutover, staged, hybrid, coexistence).
+ Utilize third-party migration tools (Quest, Bit Titan, SkyKick, etc.) and assessment/data gathering tools.
+ Address coexistence challenges (sync, free/busy, Teams coexistence, mail flow).
+ Develop and execute identity strategies (cloud-only, hybrid, ADFS/Federation).
+ Ensure security and compliance frameworks are in place for Teams Voice deployments.
+ Lead large-scale migration projects for enterprise clients, transforming their M365 and Teams environments.
+ Manage project financials, including P&L, costing, estimates, and budgeting.
Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it.
As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services.
Your Future at Kyndryl
The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
+ Bachelor's degree in Computer Science, IT, or related field (or equivalent experience).
+ 10+ years in IT, including 5+ years in a consultant role or equivalent.
+ Administer Microsoft Teams (policies, voice settings, licensing).
+ Understand Teams Phone System architecture.
+ Provision users (assign voice licenses, phone numbers).
+ Configure call queues, auto attendants, hunt groups, voicemail, call forwarding, and delegation.
+ Implement PSTN connectivity: Microsoft Calling Plans, Direct Routing (SBC), Operator Connect.
+ Design large-scale voice solutions and deploy/manage Session Border Controllers (SBC).
+ Troubleshoot SIP protocol and hybrid voice scenarios (Skype for Business migrations, on-prem telephony integration).
+ Plan and monitor network for voice/video traffic (QoS).
+ Integrate Teams with contact centers and third-party voice apps.
+ Ensure security and compliance for voice (call recording, encryption, regulatory compliance).
+ Use PowerShell for bulk provisioning and advanced policy configuration.
+ Integrate Teams-certified devices (desk phones, conference systems).
+ Microsoft Teams (collaboration + calling), Teams Phone System (cloud PBX), Microsoft 365 E5/Teams Phone licenses.
+ PSTN connectivity via Microsoft Calling Plan, Operator Connect, Direct Routing (enterprise SBC).
+ Infrastructure: SBC vendors (AudioCodes, Ribbon, Cisco, Oracle), network optimization (ExpressRoute, QoS, SD-WAN).
+ Monitoring: Microsoft Call Quality Dashboard, Teams Admin Center, PowerBI, third-party tools (IR Prognosis, Martello).
+ Contact Centers: Anywhere365, NICE, Genesys.
+ Devices: Teams-certified desk phones (Poly, Yealink, Crestron).
+ Security: Encryption, compliance call recording, conditional access for voice endpoints.
Preferred Technical and Professional Experience
+ Microsoft Certifications (preferred): MS-102 (Enterprise Administrator Expert), SC-300 (Identity & Access), SC-400 (Information Protection), MS-700 (Teams), MS-203 (Messaging), Azure Solutions Architect Expert (AZ-305), MD-100, MD-101, MS-100, MS-101, MS-500.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there's a good chance you will love being a part of our Software Engineering - Development team at Kyndryl, where you will be able to see the immediate value of your work.
As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.
Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it.
As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services.
Your Future at Kyndryl
The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Experience**
+ 10+ years in IT, including 5+ years in a senior technical architect or lead role.
+ Bachelor's degree in Computer Science, IT, or related field (or equivalent experience).
+ Architect and implement solutions across Exchange Online, SharePoint Online, OneDrive, and Teams. (Microsoft.Voice.docx) ( Design hybrid coexistence (mail flow, GAL sync, free/busy) and leverage third-party migration tools (Quest, BitTitan, SkyKick).
+ Develop hybrid identity solutions using Microsoft Entra ID (Azure AD), Conditional Access, MFA, and Identity Protection.
+ Implement AAD Connect, Pass-through Authentication, and Federation for secure identity management.
+ Establish governance frameworks for Teams, SharePoint, and OneDrive.
+ Deploy Data Loss Prevention (DLP), Information Protection, retention policies, and compliance solutions (eDiscovery, Insider Risk, Purview).
+ Design and document large-scale migration architectures (10,000+ seats, multi-geo).
+ Address network and performance considerations (direct internet breakout, Zscaler, ExpressRoute).
+ Produce high-level designs (HLDs), migration playbooks, and executive roadmaps.
+ Advise C-level stakeholders and simplify complex technical concepts for diverse audiences.
+ Mentor delivery engineers and manage project risks.
+ Administer Microsoft Teams (policies, voice settings, licensing).
+ Provision users (voice licenses, phone numbers), configure call queues, auto attendants, hunt groups, voicemail, call forwarding, and delegation.
+ Implement PSTN connectivity: Microsoft Calling Plans, Direct Routing (SBC), Operator Connect.
+ Design enterprise-scale voice solutions and deploy/manage SBCs (Session Border Controllers).
+ Troubleshoot SIP protocol and support hybrid voice scenarios (Skype for Business migrations, on-prem telephony integration).
+ Plan and monitor QoS for voice/video traffic.
+ Integrate Teams with contact centers and third-party voice applications.
+ Ensure security and compliance for voice (call recording, encryption, regulatory compliance).
+ Use PowerShell for bulk provisioning and advanced policy configuration.
+ Integrate Teams-certified devices (desk phones, conference systems).
+ Microsoft Teams (collaboration + calling), Teams Phone System (cloud PBX), Microsoft 365 E5/Teams Phone licenses, Exchange Online (voicemail, calendaring).
+ PSTN connectivity via Microsoft Calling Plan, Operator Connect, Direct Routing.
+ SBC vendors: AudioCodes, Ribbon, Cisco, Oracle.
+ Network optimization: ExpressRoute, QoS, SD-WAN.
+ Monitoring: Microsoft Call Quality Dashboard, Teams Admin Center, PowerBI, IR Prognosis, Martello.
+ Contact Centers: Anywhere365, NICE, Genesys.
+ Devices: Teams-certified desk phones (Poly, Yealink, Crestron).
+ Security: Encryption, compliance call recording, Conditional Access for voice endpoints.
**Preferred Technical and Professional Experience**
+ Microsoft Certifications (preferred): MS-102 (Enterprise Administrator Expert), SC-300 (Identity & Access), SC-400 (Information Protection), MS-700 (Teams), MS-203 (Messaging), Azure Solutions Architect Expert AZ-305, MD-100, MD-101, MS-100, MS-101, MS-500.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there's a good chance you will love being a part of our Software Engineering - Development team at Kyndryl, where you will be able to see the immediate value of your work.
As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.
Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it.
As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services.
Your Future at Kyndryl
The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Experience**
+ 10+ years in IT, including 5+ years in a senior technical architect or lead role.
+ Bachelor's degree in Computer Science, IT, or related field (or equivalent experience).
+ Architect and implement solutions across Exchange Online, SharePoint Online, OneDrive, and Teams. (Microsoft.Voice.docx) ( Design hybrid coexistence (mail flow, GAL sync, free/busy) and leverage third-party migration tools (Quest, BitTitan, SkyKick).
+ Develop hybrid identity solutions using Microsoft Entra ID (Azure AD), Conditional Access, MFA, and Identity Protection.
+ Implement AAD Connect, Pass-through Authentication, and Federation for secure identity management.
+ Establish governance frameworks for Teams, SharePoint, and OneDrive.
+ Deploy Data Loss Prevention (DLP), Information Protection, retention policies, and compliance solutions (eDiscovery, Insider Risk, Purview).
+ Design and document large-scale migration architectures (10,000+ seats, multi-geo).
+ Address network and performance considerations (direct internet breakout, Zscaler, ExpressRoute).
+ Produce high-level designs (HLDs), migration playbooks, and executive roadmaps.
+ Advise C-level stakeholders and simplify complex technical concepts for diverse audiences.
+ Mentor delivery engineers and manage project risks.
+ Administer Microsoft Teams (policies, voice settings, licensing).
+ Provision users (voice licenses, phone numbers), configure call queues, auto attendants, hunt groups, voicemail, call forwarding, and delegation.
+ Implement PSTN connectivity: Microsoft Calling Plans, Direct Routing (SBC), Operator Connect.
+ Design enterprise-scale voice solutions and deploy/manage SBCs (Session Border Controllers).
+ Troubleshoot SIP protocol and support hybrid voice scenarios (Skype for Business migrations, on-prem telephony integration).
+ Plan and monitor QoS for voice/video traffic.
+ Integrate Teams with contact centers and third-party voice applications.
+ Ensure security and compliance for voice (call recording, encryption, regulatory compliance).
+ Use PowerShell for bulk provisioning and advanced policy configuration.
+ Integrate Teams-certified devices (desk phones, conference systems).
+ Microsoft Teams (collaboration + calling), Teams Phone System (cloud PBX), Microsoft 365 E5/Teams Phone licenses, Exchange Online (voicemail, calendaring).
+ PSTN connectivity via Microsoft Calling Plan, Operator Connect, Direct Routing.
+ SBC vendors: AudioCodes, Ribbon, Cisco, Oracle.
+ Network optimization: ExpressRoute, QoS, SD-WAN.
+ Monitoring: Microsoft Call Quality Dashboard, Teams Admin Center, PowerBI, IR Prognosis, Martello.
+ Contact Centers: Anywhere365, NICE, Genesys.
+ Devices: Teams-certified desk phones (Poly, Yealink, Crestron).
+ Security: Encryption, compliance call recording, Conditional Access for voice endpoints.
**Preferred Technical and Professional Experience**
+ Microsoft Certifications (preferred): MS-102 (Enterprise Administrator Expert), SC-300 (Identity & Access), SC-400 (Information Protection), MS-700 (Teams), MS-203 (Messaging), Azure Solutions Architect Expert AZ-305, MD-100, MD-101, MS-100, MS-101, MS-500.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there's a good chance you will love being a part of our Software Engineering - Development team at Kyndryl, where you will be able to see the immediate value of your work.
As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.
+ Engage with clients to understand business requirements and translate them into high-level technical strategies for Teams Voice migration.
+ Manage stakeholders, facilitate requirements gathering, and communicate complex concepts in simple terms.
+ Build migration roadmaps, playbooks, and high-level architecture diagrams for enterprise deployments.
+ Demonstrate in-depth knowledge of Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams.
+ Advise on identity and access management (Azure AD, Entra, Hybrid Identity), security, and compliance (DLP, Sensitivity Labels, Conditional Access).
+ Guide clients on M365 licensing models relevant to Teams Voice.
+ Define and implement migration methodologies (assess, plan, cutover, staged, hybrid, coexistence).
+ Utilize third-party migration tools (Quest, Bit Titan, SkyKick, etc.) and assessment/data gathering tools.
+ Address coexistence challenges (sync, free/busy, Teams coexistence, mail flow).
+ Develop and execute identity strategies (cloud-only, hybrid, ADFS/Federation).
+ Ensure security and compliance frameworks are in place for Teams Voice deployments.
+ Lead large-scale migration projects for enterprise clients, transforming their M365 and Teams environments.
+ Manage project financials, including P&L, costing, estimates, and budgeting.
Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it.
As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services.
Your Future at Kyndryl
The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
+ Bachelor's degree in Computer Science, IT, or related field (or equivalent experience).
+ 10+ years in IT, including 5+ years in a consultant role or equivalent.
+ Administer Microsoft Teams (policies, voice settings, licensing).
+ Understand Teams Phone System architecture.
+ Provision users (assign voice licenses, phone numbers).
+ Configure call queues, auto attendants, hunt groups, voicemail, call forwarding, and delegation.
+ Implement PSTN connectivity: Microsoft Calling Plans, Direct Routing (SBC), Operator Connect.
+ Design large-scale voice solutions and deploy/manage Session Border Controllers (SBC).
+ Troubleshoot SIP protocol and hybrid voice scenarios (Skype for Business migrations, on-prem telephony integration).
+ Plan and monitor network for voice/video traffic (QoS).
+ Integrate Teams with contact centers and third-party voice apps.
+ Ensure security and compliance for voice (call recording, encryption, regulatory compliance).
+ Use PowerShell for bulk provisioning and advanced policy configuration.
+ Integrate Teams-certified devices (desk phones, conference systems).
+ Microsoft Teams (collaboration + calling), Teams Phone System (cloud PBX), Microsoft 365 E5/Teams Phone licenses.
+ PSTN connectivity via Microsoft Calling Plan, Operator Connect, Direct Routing (enterprise SBC).
+ Infrastructure: SBC vendors (AudioCodes, Ribbon, Cisco, Oracle), network optimization (ExpressRoute, QoS, SD-WAN).
+ Monitoring: Microsoft Call Quality Dashboard, Teams Admin Center, PowerBI, third-party tools (IR Prognosis, Martello).
+ Contact Centers: Anywhere365, NICE, Genesys.
+ Devices: Teams-certified desk phones (Poly, Yealink, Crestron).
+ Security: Encryption, compliance call recording, conditional access for voice endpoints.
Preferred Technical and Professional Experience
+ Microsoft Certifications (preferred): MS-102 (Enterprise Administrator Expert), SC-300 (Identity & Access), SC-400 (Information Protection), MS-700 (Teams), MS-203 (Messaging), Azure Solutions Architect Expert (AZ-305), MD-100, MD-101, MS-100, MS-101, MS-500.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there's a good chance you will love being a part of our Software Engineering - Development team at Kyndryl, where you will be able to see the immediate value of your work.
As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.
Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it.
As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services.
Your Future at Kyndryl
The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
**Required Technical and Professional Experience**
+ 10+ years in IT, including 5+ years in a senior technical architect or lead role.
+ Bachelor's degree in Computer Science, IT, or related field (or equivalent experience).
+ Architect and implement solutions across Exchange Online, SharePoint Online, OneDrive, and Teams. (Microsoft.Voice.docx) ( Design hybrid coexistence (mail flow, GAL sync, free/busy) and leverage third-party migration tools (Quest, BitTitan, SkyKick).
+ Develop hybrid identity solutions using Microsoft Entra ID (Azure AD), Conditional Access, MFA, and Identity Protection.
+ Implement AAD Connect, Pass-through Authentication, and Federation for secure identity management.
+ Establish governance frameworks for Teams, SharePoint, and OneDrive.
+ Deploy Data Loss Prevention (DLP), Information Protection, retention policies, and compliance solutions (eDiscovery, Insider Risk, Purview).
+ Design and document large-scale migration architectures (10,000+ seats, multi-geo).
+ Address network and performance considerations (direct internet breakout, Zscaler, ExpressRoute).
+ Produce high-level designs (HLDs), migration playbooks, and executive roadmaps.
+ Advise C-level stakeholders and simplify complex technical concepts for diverse audiences.
+ Mentor delivery engineers and manage project risks.
+ Administer Microsoft Teams (policies, voice settings, licensing).
+ Provision users (voice licenses, phone numbers), configure call queues, auto attendants, hunt groups, voicemail, call forwarding, and delegation.
+ Implement PSTN connectivity: Microsoft Calling Plans, Direct Routing (SBC), Operator Connect.
+ Design enterprise-scale voice solutions and deploy/manage SBCs (Session Border Controllers).
+ Troubleshoot SIP protocol and support hybrid voice scenarios (Skype for Business migrations, on-prem telephony integration).
+ Plan and monitor QoS for voice/video traffic.
+ Integrate Teams with contact centers and third-party voice applications.
+ Ensure security and compliance for voice (call recording, encryption, regulatory compliance).
+ Use PowerShell for bulk provisioning and advanced policy configuration.
+ Integrate Teams-certified devices (desk phones, conference systems).
+ Microsoft Teams (collaboration + calling), Teams Phone System (cloud PBX), Microsoft 365 E5/Teams Phone licenses, Exchange Online (voicemail, calendaring).
+ PSTN connectivity via Microsoft Calling Plan, Operator Connect, Direct Routing.
+ SBC vendors: AudioCodes, Ribbon, Cisco, Oracle.
+ Network optimization: ExpressRoute, QoS, SD-WAN.
+ Monitoring: Microsoft Call Quality Dashboard, Teams Admin Center, PowerBI, IR Prognosis, Martello.
+ Contact Centers: Anywhere365, NICE, Genesys.
+ Devices: Teams-certified desk phones (Poly, Yealink, Crestron).
+ Security: Encryption, compliance call recording, Conditional Access for voice endpoints.
**Preferred Technical and Professional Experience**
+ Microsoft Certifications (preferred): MS-102 (Enterprise Administrator Expert), SC-300 (Identity & Access), SC-400 (Information Protection), MS-700 (Teams), MS-203 (Messaging), Azure Solutions Architect Expert AZ-305, MD-100, MD-101, MS-100, MS-101, MS-500.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

**Who We Are**
At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.
**The Role**
Are you passionate about solving complex problems? Do you thrive in a fast-paced environment? Then there's a good chance you will love being a part of our Software Engineering - Development team at Kyndryl, where you will be able to see the immediate value of your work.
As a Software Engineering - Developer at Kyndryl, you will be at the forefront of designing, developing, and implementing cutting-edge software solutions. Your work will play a critical role in our business offering, your code will deliver value to our customers faster than ever before, and your attention to detail and commitment to quality will be critical in ensuring the success of our products.
+ Engage with clients to understand business requirements and translate them into high-level technical strategies for Teams Voice migration.
+ Manage stakeholders, facilitate requirements gathering, and communicate complex concepts in simple terms.
+ Build migration roadmaps, playbooks, and high-level architecture diagrams for enterprise deployments.
+ Demonstrate in-depth knowledge of Microsoft 365 services, including Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams.
+ Advise on identity and access management (Azure AD, Entra, Hybrid Identity), security, and compliance (DLP, Sensitivity Labels, Conditional Access).
+ Guide clients on M365 licensing models relevant to Teams Voice.
+ Define and implement migration methodologies (assess, plan, cutover, staged, hybrid, coexistence).
+ Utilize third-party migration tools (Quest, Bit Titan, SkyKick, etc.) and assessment/data gathering tools.
+ Address coexistence challenges (sync, free/busy, Teams coexistence, mail flow).
+ Develop and execute identity strategies (cloud-only, hybrid, ADFS/Federation).
+ Ensure security and compliance frameworks are in place for Teams Voice deployments.
+ Lead large-scale migration projects for enterprise clients, transforming their M365 and Teams environments.
+ Manage project financials, including P&L, costing, estimates, and budgeting.
Using design documentation and functional programming specifications, you will be responsible for implementing identified components. You will ensure that implemented components are appropriately documented, unit-tested, and ready for integration into the final product. You will have the opportunity to architect the solution, test the code, and deploy and build a CI/CD pipeline for it.
As a valued member of our team, you will provide work estimates for assigned development work, and guide features, functional objectives, or technologies being built for interested parties. Your contributions will have a significant impact on our products' success, and you will be part of a team that is passionate about innovation, creativity, and excellence. Above all else, you will have the freedom to drive innovation and take ownership of your work while honing your problem-solving, collaboration, and automation skills. Together, we can make a difference in the world of cloud-based managed services.
Your Future at Kyndryl
The career path ahead is full of exciting opportunities to grow and advance within the job family. With dedication and hard work, you can climb the ladder to higher bands, achieving coveted positions such as Principal Engineer or Vice President of Software. These roles not only offer the chance to inspire and innovate, but also bring with them a sense of pride and accomplishment for having reached the pinnacle of your career in the software industry.
**Who You Are**
You're good at what you do and possess the required experience to prove it. However, equally as important - you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused - someone who prioritizes customer success in their work. And finally, you're open and borderless - naturally inclusive in how you work with others.
Required Skills and Experience
+ Bachelor's degree in Computer Science, IT, or related field (or equivalent experience).
+ 10+ years in IT, including 5+ years in a consultant role or equivalent.
+ Administer Microsoft Teams (policies, voice settings, licensing).
+ Understand Teams Phone System architecture.
+ Provision users (assign voice licenses, phone numbers).
+ Configure call queues, auto attendants, hunt groups, voicemail, call forwarding, and delegation.
+ Implement PSTN connectivity: Microsoft Calling Plans, Direct Routing (SBC), Operator Connect.
+ Design large-scale voice solutions and deploy/manage Session Border Controllers (SBC).
+ Troubleshoot SIP protocol and hybrid voice scenarios (Skype for Business migrations, on-prem telephony integration).
+ Plan and monitor network for voice/video traffic (QoS).
+ Integrate Teams with contact centers and third-party voice apps.
+ Ensure security and compliance for voice (call recording, encryption, regulatory compliance).
+ Use PowerShell for bulk provisioning and advanced policy configuration.
+ Integrate Teams-certified devices (desk phones, conference systems).
+ Microsoft Teams (collaboration + calling), Teams Phone System (cloud PBX), Microsoft 365 E5/Teams Phone licenses.
+ PSTN connectivity via Microsoft Calling Plan, Operator Connect, Direct Routing (enterprise SBC).
+ Infrastructure: SBC vendors (AudioCodes, Ribbon, Cisco, Oracle), network optimization (ExpressRoute, QoS, SD-WAN).
+ Monitoring: Microsoft Call Quality Dashboard, Teams Admin Center, PowerBI, third-party tools (IR Prognosis, Martello).
+ Contact Centers: Anywhere365, NICE, Genesys.
+ Devices: Teams-certified desk phones (Poly, Yealink, Crestron).
+ Security: Encryption, compliance call recording, conditional access for voice endpoints.
Preferred Technical and Professional Experience
+ Microsoft Certifications (preferred): MS-102 (Enterprise Administrator Expert), SC-300 (Identity & Access), SC-400 (Information Protection), MS-700 (Teams), MS-203 (Messaging), Azure Solutions Architect Expert (AZ-305), MD-100, MD-101, MS-100, MS-101, MS-500.
**Being You**
Diversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
**What You Can Expect**
With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
**Get Referred!**
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.
Kyndryl is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. Kyndryl is also committed to compliance with all fair employment practices regarding citizenship and immigration status.