7,868 Technical Applications jobs in India
Senior Customer Support Lead - Technical Applications
Posted 13 days ago
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Job Description
Your responsibilities will include overseeing the daily operations of the customer support team, setting performance goals, and ensuring adherence to service level agreements (SLAs). You will handle escalated customer inquiries, providing expert technical assistance for our software applications. This involves diagnosing and troubleshooting complex technical problems, documenting solutions, and collaborating with engineering and product teams to resolve bugs and improve product functionality. You will also be responsible for training and mentoring support staff, developing support resources, and identifying opportunities to enhance the overall customer support experience.
The ideal candidate will possess a Bachelor's degree in a relevant field, coupled with 5-7 years of experience in customer support, with at least 2 years in a leadership or supervisory role within a technical support environment. Strong technical aptitude, with a deep understanding of software applications and troubleshooting methodologies, is essential. Excellent communication, problem-solving, and interpersonal skills are required to effectively interact with customers and guide the support team. Experience with helpdesk software (e.g., Zendesk, Salesforce Service Cloud) and ticketing systems is mandatory. You should be proficient in managing remote teams and fostering a positive and productive work environment. A passion for customer satisfaction and a commitment to continuous improvement are key.
Key Responsibilities:
- Lead and mentor a team of customer support specialists, fostering a collaborative and high-performance culture.
- Oversee daily support operations, ensuring timely and effective resolution of customer inquiries.
- Manage escalated technical issues, providing in-depth troubleshooting and problem-solving.
- Develop and maintain comprehensive support documentation, FAQs, and knowledge base articles.
- Collaborate with engineering and product management teams to address customer feedback and product defects.
- Monitor key support metrics (e.g., response time, resolution rate, customer satisfaction) and implement strategies for improvement.
- Train new support staff and conduct ongoing professional development for the team.
- Identify trends in customer issues and provide feedback to improve product usability and stability.
- Ensure consistent delivery of exceptional customer service across all channels.
Qualifications:
- Bachelor's degree in Computer Science, Information Technology, or a related field.
- 5-7 years of experience in technical customer support, with a minimum of 2 years in a team lead or supervisory role.
- Proven ability to diagnose and resolve complex technical software issues.
- Strong understanding of helpdesk software and ticketing systems (e.g., Zendesk, Jira Service Management).
- Excellent communication, interpersonal, and conflict resolution skills.
- Experience managing and motivating remote support teams.
- Ability to work independently and prioritize tasks effectively.
- Adept at working with cross-functional teams.
- Customer-centric mindset with a passion for service excellence.
Technical Support Specialist - Software Applications
Posted 22 days ago
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Job Description
Technical Architect – Enterprise Applications
Posted 23 days ago
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Job Description
Job Summary:
We are seeking a highly skilled and experienced Technical Architect to lead the design and development of scalable, enterprise-grade applications and AI/ML solutions. The ideal candidate will have deep expertise in system architecture, hands-on experience with Python or C# .Net , and the ability to guide and mentor technical teams. This role involves client interaction, active participation in technical discussions, and solution designespecially for modern, AI-driven applications such as Retrieval-Augmented Generation (RAG) systems .
Key Responsibilities:
- Lead the architectural design and development of enterprise-level applications and AI/ML solutions.
- Collaborate with business and technical stakeholders to translate requirements into scalable and maintainable architectures.
- Design and implement end-to-end solutions with a focus on performance, security, and maintainability.
- Provide technical leadership and mentoring to development teams.
- Conduct code reviews, enforce best practices, and ensure adherence to architectural standards.
- Participate in technical discussions with client teams, providing guidance and strategic recommendations.
- Oversee integration of AI/ML components, with a strong emphasis on RAG-based solutions.
- Evaluate emerging technologies and drive innovation in architecture and solutioning.
- Work closely with DevOps and QA teams to support CI/CD, automated testing, and deployment practices.
Required Skills and Qualifications:
- 810 years of overall experience in software development and architecture.
- Proven experience designing and building large-scale enterprise applications.
- Proficient in either Python or C# .Net , with strong coding and debugging skills.
- Solid understanding of architectural patterns (e.g., microservices, event-driven, layered architecture).
- Hands-on experience with cloud platforms (e.g., AWS, Azure, or GCP).
- Strong experience working with databases (SQL and NoSQL), APIs, and integration patterns.
- Exposure to AI/ML solutions , especially RAG-based architectures (e.g., combining LLMs with vector databases, context-aware search).
- Familiarity with vector databases like FAISS, Pinecone, or Weaviate.
- Strong understanding of LLMs, embeddings, prompt engineering, and data pipelines.
- Excellent communication and interpersonal skills.
- Experience interacting with client stakeholders in technical discussions.
- Ability to manage technical teams, assign tasks, and ensure high-quality deliverables.
Preferred Qualifications:
- Experience with containerization (Docker, Kubernetes).
- Exposure to MLOps and deployment of AI models in production.
- Experience in Agile/Scrum methodologies.
- Certifications in cloud architecture (AWS Solutions Architect, Azure Architect, etc.) or AI/ML will be a plus.
Software Development
Posted 9 days ago
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Company Overview
At Nexus Jobs, we specialize in empowering talent staffing services with a rich experience in pan-India hiring. Our expertise lies in providing end-to-end manpower solutions tailored to meet the specific requirements of our clients. Based in Jaipur, we operate within the Human Resources industry and offer a diverse array of services, including immediate placement, part-time/full-time jobs, and freelance project work, catering to both freshers and experienced professionals. Visit us at Nexus Jobs .
Job Overview
We are seeking a dynamic and motivated individual to join our team as a Senior Software Engineer. This is a full-time position at the fresher level, located at our headquarters in Jaipur. Candidates with work experience ranging from 0 to 1 years are encouraged to apply. The position requires proficiency in specific skills such as Python and SQL, with opportunities for career advancement.
Qualifications and Skills
- Proficiency in Python (Mandatory skill) for developing robust software applications.
- Strong understanding of SQL (Mandatory skill) for effective database management and querying.
- Experience with Git for version control and collaborative software development projects.
- Knowledge of Cloud Computing technologies to design and implement scalable software solutions.
- Familiarity with AWS services to enhance cloud-based application performance and efficiency.
- Solid grasp of Object-Oriented Programming to build reusable and modular code structures.
- Experience with Django framework for developing secure and scalable web applications.
- Ability to work collaboratively in a team environment and possess excellent problem-solving skills.
Roles and Responsibilities
- Design, develop, and maintain software applications to meet project requirements and deadlines.
- Collaborate with cross-functional teams to define, design, and ship new features and improvements.
- Improve system efficiency by conducting systems analysis, and recommending changes and improvements.
- Ensure the quality of applications through adherence to coding standards and conducting thorough testing.
- Maintain and support existing software products to ensure their high availability and reliability.
- Implement software enhancements and suggest improvements for software architecture and processes.
- Analyze and troubleshoot software problems reported by clients or team members for timely resolution.
- Stay updated with the latest industry trends to contribute to continuous innovation and improvements.
Software Development
Posted 23 days ago
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Job Description
Job Type: OJT + Full-Time Employment (Post OJT)
Location: Remote / Onsite (As per company requirements)
Program Duration: 6 or 12 months
Salary (Post OJT): 1.2 LPA 2.4 LPA
Training Fee:
- 6 Months OJT: 30,000
- 12 Months OJT: 60,000
Job Description:
Are you looking to launch your IT career with hands-on experience and a guaranteed job? Our IT On-the-Job Training (OJT) program is designed for fresh graduates and aspiring IT professionals to gain real-world exposure, work on live projects, and develop in-demand technical skills.
This program provides structured training, mentorship, and hands-on project experience across various domains, including Software Development, AI/ML, Data Science, Cloud Computing, Cybersecurity, Web & Mobile App Development, and Digital Marketing.
Upon successful completion of the OJT program, candidates will receive a full-time job offer with a salary package ranging from 1.2 LPA to 2.4 LPA.
Key Responsibilities:
- Work on real-world IT projects under the guidance of industry experts.
- Gain hands-on experience in programming, data analysis, cloud technologies, AI/ML, cybersecurity, and more.
- Learn industry-standard tools, frameworks, and methodologies.
- Collaborate with teams on software development, IT support, and digital transformation projects.
- Participate in technical training sessions, workshops, and mentorship programs.
- Develop problem-solving skills and industry knowledge to become job-ready.
Eligibility Criteria:
- Fresh graduates, final-year students, or IT aspirants eager to gain practical experience.
- Basic knowledge of programming, databases, or IT-related concepts (preferred but not mandatory).
- Willingness to learn, adapt, and work on real-world projects.
- Strong analytical and problem-solving skills.
Program Benefits:
Guaranteed Job Offer upon OJT completion.
Real-world experience with live IT projects.
Industry-recognized certification upon successful training completion.
Expert mentorship and career guidance throughout the program.
Fast-track your IT career with hands-on exposure to cutting-edge technologies.
Software Development Engineer
Posted today
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Job Description
Are you passionate about empowering authors and revolutionizing the publishing industry? Join us in shaping the future of self-publishing!
We're looking for a talented Software Development Engineer to join our Author Support Technology team. You'll be instrumental in designing and building scalable solutions that help authors succeed on Amazon's publishing platform. This is a unique opportunity to tackle complex technical challenges while directly impacting the success of authors worldwide.
Why This Role Matters:
Every day, authors rely on our services to share their stories with the world. Your team's solutions will directly impact their success by ensuring they receive timely, accurate support throughout their publishing journey. You'll have the autonomy to shape the technical direction of author support systems while working on challenging problems at Amazon scale.
Join us in revolutionizing how we support the next generation of authors!
Key job responsibilities
- Design and implement scalable, multi-tenant services that power our author support ecosystem
- Lead technical design discussions and mentor junior engineers
- Collaborate directly with internal users to understand pain points and craft efficient solutions
- Drive architectural decisions for new features and systems
- Build automation tools that streamline author support workflows
- Own end-to-end delivery of critical technical initiatives
Basic Qualifications
- 3+ years of non-internship professional software development experience
- 3+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
Preferred Qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Software Development Engineer
Posted 2 days ago
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Job Description
The Amazon Business team is building a development team to disrupt the way businesses worldwide purchase their supplies. Amazon Business launched in 2015 and reached it's first $1B in its first year and more than $30B so far.
Our team is focused on building system integration services and solutions to enable business customers to buy business, industrial and scientific products in large catalogs with confidence and at the right price; across multiple devices, countries and regions. Our customers include individual professionals, businesses and institutions that buy in either high frequency or in bulk quantities. Our customers have different needs than the traditional Amazon customer base. and we are here to solve this.
You and your team will be responsible for all aspects of the customer experience - from the visual interface to the back-end services. You will be working with new technologies that improve usability and increase performance and scalability. You will help redefine normal for the business ecommerce market.
You will help translate business requirements to technical deliverables and deliver operationally stable solutions that provide good customer experience. Candidates need to have demonstrated ownership, passion to provide great customer experience and focus on deliver results.
If you enjoy working in a dynamic environment with a lot of autonomy, this may be the career opportunity for you!
Key job responsibilities
As a Software Development Engineer, you will:
Design and code the right solutions starting with broadly defined problems.
Build innovative technologies in a large distributed computing environment and help lead fundamental changes in the industry.
Create solutions to run predictions on distributed systems with exposure to innovative technologies at incredible scale and speed.
Build distributed storage, index, and query systems that are scalable, fault-tolerant, low cost, and easy to manage/use.
Work in an agile environment to deliver high quality software.
Organize and participate in collaborative Q&A sessions, workshops, and presentations to share your technical know-how.
Mentor more junior team members in their career growth.
Basic Qualifications
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- Experience programming with at least one software programming language
Preferred Qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
- 3+ years of building complex software systems experience
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
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Software Development Engineer
Posted 2 days ago
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Job Description
Are you a Software Development Engineer who thrives on solving complex technical challenges with real business impact? Do you want to build systems that process billions of transactions and directly affect the success of millions of entrepreneurs worldwide? Join our Seller Fees Tech organization where you'll develop critical financial services that power Amazon's global marketplace expansion.
At Seller Fees Tech, you'll work on distributed systems that calculate, process, and apply complex fee structures across Amazon's global marketplaces. Your code will directly impact over 2MM+ active sellers who rely on our systems for accurate, transparent financial transactions every day. You'll tackle fascinating engineering problems like implementing precise financial calculations at massive scale, optimizing high-throughput services handling millions of transactions per hour, and ensuring data consistency across diverse marketplace implementations.
As an SDE II on our Expansions team, you'll design and build services that standardize fee structures, incentive programs, and financial adjustment mechanisms across established and emerging marketplaces. You'll work with modern tech stacks to create robust APIs, develop scalable microservices, and implement complex business logic. This role provides exceptional growth opportunities as you'll help pioneer the adoption of GenAI tools to accelerate development cycles and improve code quality.
This position offers the perfect blend of technical depth and business impact-your code will not only solve fascinating engineering challenges but also enable entrepreneurs worldwide to build successful businesses on Amazon's platform.
Key job responsibilities
A. Technical Development
1. Design, develop, and maintain scalable services and applications that close parity gaps between established and emerging marketplaces
2. Implement complex business logic for fee calculations, incentives, and adjustments with high reliability and accuracy
3. Write high-quality, well-tested code that meets Amazon's engineering standards
4. Participate in code reviews and provide constructive feedback to peers
5. Troubleshoot and resolve complex technical issues in production environments
6. Collaborate with other engineers to identify and implement technical improvements, document services, APIs, and architectural decisions
B. Innovation & Problem Solving
1. Contribute to the adoption of GenAI tools to improve development workflows and efficiency
2. Propose and implement technical solutions that address specific marketplace expansion challenges
3. Identify opportunities for reuse and standardization across marketplace implementations
4. Analyze and improve system performance, reliability, and scalability
5. Participate in brainstorming sessions to solve complex technical and business problems
C. Cross-Functional Collaboration
1. Work effectively with Product Managers to understand business requirements and translate them into technical solutions
2. Partner with other engineering teams to ensure seamless integration between systems
3. Communicate technical concepts clearly to both technical and non-technical stakeholders
4. Collaborate with teams across different geographic locations and time zones
5. Participate in planning activities including sprint planning, estimation, and retrospectives
Basic Qualifications
- Bachelor's degree in computer science or equivalent
- 3+ years of non-internship professional software development experience
- Experience contributing to the architecture and design (architecture, design patterns, reliability and scaling) of new and current systems
- Experience programming with at least one software programming language
Preferred Qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Master's degree in computer science or equivalent
- Experience using managed ML/AI solutions
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Software Development Engineer
Posted 2 days ago
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Job Description
Amazon Selling Partner Services team drives the Selling On Amazon business and develops solutions that enable millions of sellers around the world to sell on Amazon's Marketplaces. More than half of shipments for Amazon customers are generated from this business. The team is focused on building a technology platform that will support the explosive business growth in existing markets, streamline the business for Amazon and the Selling partners and launch business in new markets and establish a fair marketplace.
Our team is seeking engineers with broad technical skills to help us optimize how we synthesize massive amounts of data and complex business rules into mission critical financial information. As a member of this team you will employ object oriented techniques in Java, and DynamoB, PostGres and ElasticSearch skills to help us support Amazon's next generation of selling partner services. Along the way you'll gain and leverage a unique understanding of how Amazon.com works; from the numerous software systems that comprise the website's back-end, to the details of our business model, and the relationships we're establishing with an ever-growing network of selling partners who depend on Amazon.com to run their businesses.
The ideal candidate will draw upon exemplary analytical, critical thinking, and problem solving skills, and a passion for maintaining highly reliable, distributed systems which operate 24/7/365. Successful members of this team collaborate effectively with internal end-users, cross-functional software development teams, and technical support/sustaining engineering teams to solve problems and deliver successfully against high operational standards of system availability and reliability. We look for engineers who are excellent communicators, self-motivated, flexible, hardworking, and who like to have fun!
Key job responsibilities
Participate in the design, development, implementation, testing and documentation of large-scale, multi-tiered, distributed software applications, tools, systems and services using (Java, Object Oriented Design and Distributed Programming). Translate functional requirements into robust, scalable, supportable solutions that work well within the overall system architecture. Participate in the full development cycle, end-to-end, from design, implementation, and testing to documentation, delivery and maintenance. Produce comprehensive, usable software documentation. Evaluate and make decisions around the use of new or existing software products and tools.
Basic Qualifications
- 3+ years of non-internship professional software development experience
- 2+ years of non-internship design or architecture (design patterns, reliability and scaling) of new and existing systems experience
- 3+ years of Video Games Industry (supporting title Development, Release, or Live Ops) experience
- Experience programming with at least one software programming language
Preferred Qualifications
- 3+ years of full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience
- Bachelor's degree in computer science or equivalent
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Software Development Engineer
Posted 2 days ago
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Job Description
+ Develop & test software in accordance with Flow Controls engineering, software development processes, and cybersecurity standardsusing manual test techniques and developing automated test software and script.
+ Maintaining other internal software applications involving complex calculations.
+ Review product specifications and implement complex equations in code.
+ Perform technical support activities as assigned
+ Maintaining Systems and Software Integration
+ Assist with other project activities as assigned by management
**Who You Are:**
You take initiatives and doesn't wait for instructions and proactively seek opportunities to contribute. You adapt quickly to new situations and apply knowledge effectively. Clearly convey ideas and actively listen to others to complete assigned task as planned.
**For This Role, You Will Need:**
+ Hands on experience with programming languages (e.g. C#, Web Api, .Net Core)
+ Hands on experience with front-end languages for desktop applications (e.g. WPF using MVVM framework)
+ Hands on experience with front-end languages for web applications - Angular, Typescript
+ Hands on experience in graphQL, SQL server database, Entity framework, Dapper.
+ Hands on software test skills (unit testing - xunit)
+ Working knowledge of version control (e.g. Microsoft Team Foundation Server
+ Strong analytical, problem solving, and decision-making skills
+ Excellent oral and written communication skills
+ Strong organizational skills
+ Ability to prioritize work and assess risk
+ **The ability to contribute in a team environment**
**Preferred Qualifications That Set You Apart:**
+ Bachelor's degree in computer engineering or a related field.
+ 5 to 7 Years of experience in Software Development
**Our Culture & Commitment to You:**
+ At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing competitive benefits plans, a variety of medical insurance plans, Employee Assistance Program, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave.
**Requisition ID** :
Emerson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.