561 Technical Author jobs in India

We are looking for a highly skilled Technical Author to join Tag’s Business Intelligence team.

In this role, you will be responsible for creating clear, concise, and user-friendly documentation for our data flows, systems, and processes. You will collaborate closely with software engineers, product managers, and other stakeholders to translate complex technical concepts into accessible materials for both internal and external audiences.

Key Responsibilities

• Documentation Development: Create and maintain high-quality technical documentation, including user guides, API documentation, knowledge bases, system architecture overviews, and process manuals.
• Collaboration: Work closely with engineers, product teams, and UX designers to gather insights and ensure documentation aligns with product functionality.
• Content Strategy: Develop structured content strategies that improve knowledge sharing and efficiency within the department.
• Version Control & Maintenance: Ensure documentation remains up to date with evolving technology, product enhancements, and best practices.
• Technical Writing Standards: Establish and maintain best practices for technical writing, including style guides, templates, and documentation tools.
• User-Centered Approach: Adapt writing style and format based on target audiences, ensuring clarity for developers, business users, and end customers.
• Training & Support: Assist in creating onboarding materials and training guides for internal teams and customers.
• Tool Utilization: Use documentation tools such as Markdown, Confluence, Git, and other content management systems to develop and publish content efficiently.

Required Skills & Experience

• Proven Experience: Minimum 5 years of experience as a technical author, technical writer, or similar role within a technology-driven environment.
• Technical Understanding: Strong grasp of software development concepts, APIs, cloud computing, databases, and enterprise systems.
• Writing & Communication: Excellent writing, editing, and proofreading skills with the ability to simplify complex topics.
• Tools & Technologies: Experience using documentation tools such as Markdown, Confluence, Git, DITA, XML, or similar.
• Collaboration & Agile Experience: Comfortable working in Agile environments and collaborating with cross-functional teams.
• Attention to Detail: Ability to meticulously organize and present information in a structured and logical manner.
• Problem-Solving: Strong analytical and problem-solving skills to ensure documentation addresses real-world user needs.

Preferred Qualifications

• Familiarity with programming languages (e.g., Python, Java, JavaScript) and Data Warehousing techniques and ETL concepts is a plus.
• Experience documenting APIs using OpenAPI (Swagger) or Postman.
• Knowledge of DevOps processes and CI/CD pipelines.
• Certification in Technical Writing or a related field is beneficial.

Good knowledge and skill in interpreting technical datas with respect to engineering subsystems and systems.

Must be interested in gathering and collating technical information

Good interpersonal skills, agility and task orientation

Excellent verbal and non-verbal communication

Must be able to deliver on-time

Good proficiency with MS Office tools (word, excel and powerpoint)

Hands on with tools like Arbortex, 3D Cortona, Articulate etc. will be an added advantage.

.

.

.

.

.

.

.

.

.

Good knowledge and skill in interpreting technical datas with respect to engineering subsystems and systems.

Must be interested in gathering and collating technical information

Good interpersonal skills, agility and task orientation

Excellent verbal and non-verbal communication

Must be able to deliver on-time

Good proficiency with MS Office tools (word, excel and powerpoint)

Hands on with tools like Arbortex, 3D Cortona, Articulate etc. will be an added advantage.

.

.

.

.

.

.

.

.

.

Company Description

NEC Software Solutions (India) Private Limited!  is based in Mumbai (Worli & Airoli) and
Bangalore with an employee strength of 1300+. It is one of the foremost providers of end-
to-end IT services across various sectors. We work with diverse industry verticals which
include publishing, media, financial services, retail, healthcare and technology companies
around the world. Our customers range from two-person startups to $bn listed companies.

We have more than 30 years of experience in providing end to end IT services across the
globe and have earned a reputation for delighting our customers by consistently surpassing
expectations and helping them deliver robust, market-ready software products that meet
the highest standards of engineering and user experience. Supported by more than 1300
exceptionally talented manpower, we are a hub for offshore support and technology
services.

Job Description

Requisites

Experience (years): Minimum 3 years of experience

Industry / Technology background:

• Worked as a technical author in an IT firm.
• Exposure to Single sourcing
• Exposure to writing standards.
• Experience of having worked on MadCap Flare

Location: Mumbai

Working Hours: Regular

Qualification Criteria/Work Experience

Essential:

• Good verbal and written communication skills
• A proven ability to write documents concisely and in good quality technical English.
• At least 2-3 years’ experience working on a large context-sensitive online help project.
• At least 2 years’ experience working with Madcap Flare
• Experience of working with and adhering to writing style guidelines
• Experience of working on multi-author projects
• A familiarity with the Agile software development process
• The ability to analyse and estimate documentation projects accurately.
• An understanding of the single source publications methodology
• The ability to respond to fluctuating demands in a flexible and professional manner.
• Experience of developing/authoring training material.

Desirable:

• A familiarity with version-controlled projects (specifically SVN)
• Knowledge of other Help Authoring Tools such as RoboHelp and FrameMaker
• Advanced working knowledge of Microsoft Office and Excel
• Good working knowledge of Adobe Acrobat Pro
• Good working knowledge of Microsoft 365

Overall Project/Task description

The successful candidate will need to be able to:

• Write good quality user assistance in a variety of formats for in-house software applications.
• Work closely with the Documentation Manager, providing regular updates to the status of the project.
• Work closely with members of the Documentation Group and Training team to produce good quality training material.
• Work closely with developers, business analysts and SMEs to obtain clarification on technical content.
• Ensure deliverables are available at the designated time according to the project schedule.
• Ensure that all deliverables are to the required quality

Personal attributes

• Ability to work with a team of diverse and technically strong team members developing systems level applications.
• Ability to communicate and collaborate effectively with team members located elsewhere within the UK and India
• Demonstrate an enthusiastic and proactive approach to technical authoring.
• The ability to proactively suggest and implement process improvements.
• The ability to work flexibly and imaginatively in a changing and evolving project environment.

Qualifications

Any graduate

Additional Information

Job Description

Requisites

Experience (years): Minimum 3 years of experience

Industry / Technology background:

Location: Mumbai

Working Hours: Regular

Qualification Criteria/Work Experience

Essential:

Desirable:

Overall Project/Task description

The successful candidate will need to be able to:

Personal attributes

Qualifications

Any graduate

We are looking for a highly skilled Technical Author to join Tag’s Business Intelligence team.

In this role, you will be responsible for creating clear, concise, and user-friendly documentation for our data flows, systems, and processes. You will collaborate closely with software engineers, product managers, and other stakeholders to translate complex technical concepts into accessible materials for both internal and external audiences.

Key Responsibilities

• Documentation Development: Create and maintain high-quality technical documentation, including user guides, API documentation, knowledge bases, system architecture overviews, and process manuals.
• Collaboration: Work closely with engineers, product teams, and UX designers to gather insights and ensure documentation aligns with product functionality.
• Content Strategy: Develop structured content strategies that improve knowledge sharing and efficiency within the department.
• Version Control & Maintenance: Ensure documentation remains up to date with evolving technology, product enhancements, and best practices.
• Technical Writing Standards: Establish and maintain best practices for technical writing, including style guides, templates, and documentation tools.
• User-Centered Approach: Adapt writing style and format based on target audiences, ensuring clarity for developers, business users, and end customers.
• Training & Support: Assist in creating onboarding materials and training guides for internal teams and customers.
• Tool Utilization: Use documentation tools such as Markdown, Confluence, Git, and other content management systems to develop and publish content efficiently.

Required Skills & Experience

• Proven Experience: Minimum 5 years of experience as a technical author, technical writer, or similar role within a technology-driven environment.
• Technical Understanding: Strong grasp of software development concepts, APIs, cloud computing, databases, and enterprise systems.
• Writing & Communication: Excellent writing, editing, and proofreading skills with the ability to simplify complex topics.
• Tools & Technologies: Experience using documentation tools such as Markdown, Confluence, Git, DITA, XML, or similar.
• Collaboration & Agile Experience: Comfortable working in Agile environments and collaborating with cross-functional teams.
• Attention to Detail: Ability to meticulously organize and present information in a structured and logical manner.
• Problem-Solving: Strong analytical and problem-solving skills to ensure documentation addresses real-world user needs.

Preferred Qualifications

• Familiarity with programming languages (e.g., Python, Java, JavaScript) and Data Warehousing techniques and ETL concepts is a plus.
• Experience documenting APIs using OpenAPI (Swagger) or Postman.
• Knowledge of DevOps processes and CI/CD pipelines.
• Certification in Technical Writing or a related field is beneficial.

We are looking for a highly skilled Technical Author to join Tag’s Business Intelligence team.

In this role, you will be responsible for creating clear, concise, and user-friendly documentation for our data flows, systems, and processes. You will collaborate closely with software engineers, product managers, and other stakeholders to translate complex technical concepts into accessible materials for both internal and external audiences.

Key Responsibilities

• Documentation Development: Create and maintain high-quality technical documentation, including user guides, API documentation, knowledge bases, system architecture overviews, and process manuals.
• Collaboration: Work closely with engineers, product teams, and UX designers to gather insights and ensure documentation aligns with product functionality.
• Content Strategy: Develop structured content strategies that improve knowledge sharing and efficiency within the department.
• Version Control & Maintenance: Ensure documentation remains up to date with evolving technology, product enhancements, and best practices.
• Technical Writing Standards: Establish and maintain best practices for technical writing, including style guides, templates, and documentation tools.
• User-Centered Approach: Adapt writing style and format based on target audiences, ensuring clarity for developers, business users, and end customers.
• Training & Support: Assist in creating onboarding materials and training guides for internal teams and customers.
• Tool Utilization: Use documentation tools such as Markdown, Confluence, Git, and other content management systems to develop and publish content efficiently.

Required Skills & Experience

• Proven Experience: Minimum 5 years of experience as a technical author, technical writer, or similar role within a technology-driven environment.
• Technical Understanding: Strong grasp of software development concepts, APIs, cloud computing, databases, and enterprise systems.
• Writing & Communication: Excellent writing, editing, and proofreading skills with the ability to simplify complex topics.
• Tools & Technologies: Experience using documentation tools such as Markdown, Confluence, Git, DITA, XML, or similar.
• Collaboration & Agile Experience: Comfortable working in Agile environments and collaborating with cross-functional teams.
• Attention to Detail: Ability to meticulously organize and present information in a structured and logical manner.
• Problem-Solving: Strong analytical and problem-solving skills to ensure documentation addresses real-world user needs.

Preferred Qualifications

• Familiarity with programming languages (e.g., Python, Java, JavaScript) and Data Warehousing techniques and ETL concepts is a plus.
• Experience documenting APIs using OpenAPI (Swagger) or Postman.
• Knowledge of DevOps processes and CI/CD pipelines.
• Certification in Technical Writing or a related field is beneficial.