64 Technical Consulting jobs in India

Your main focus will be driving incident restoration during outages with a secondary focus on Continual Service Improvement activities to benefit the overall service. You will be a key resource in driving growth and customer sentiment across our Cloud Calling platform.

Qualifications:

• 2.5+ years of experience in advanced technical support
• Cisco Certified Network Associate certification required
• Cisco Certified Network Professional or Voice Collaboration certification preferred
• Possess the ability to think analytically while working in a high volume work environment
• Able to easily communicate complex concepts and instructions to non-technical end-users
• Possess knowledge and understanding of network designs and concepts
• Able to apply technical knowledge to troubleshoot and isolate VoIP Issues

Required Knowledge/Technical Skills

• Intermediate level experience in handling Cisco IP telephony Network Infrastructure.
• Basic Understanding of concepts: OSI and TCP/IP Model, VTP, STP, Ether channel, HSRP, Routing Protocols .etc.
• Intermediate understanding of switching - VLAN, Voice VLAN, Inter Vlan routing, PoE etc.
• Basic Understanding of UCS machines, ESXi and CIMC
• Intermediate/Expert understanding of the following Cisco Unified Communication Products
• CUCM 7.x, 8.x and above
• Cisco Unity Connection
• Cisco Unified Communication Express Cisco Unity express
• Cisco Voice Gateways (ISR Routers and Analog gateways)
• Gateway protocols: H323, SIP, MGCP
• Trunks, E1/ T1(CAS, CCS), FXS /FXO etc.
• Gatekeepers
• Understanding of CUBE

Key Skills

• Excellent Voice and Communication Skills.
• Global orientation and Process oriented.
• Ability to stay focused and Open to work in night shifts
• Proactive Monitoring of alarms and incident cases.
• Managing Phone Queues.
• Incident tracking to ensure continuity across shifts.
• Coordination of communication bridges during major outages.
• Work with multiple vendors/teams as required to drive issues to resolution.
• Execute changes and tasks as assigned per defined procedures.
• Follow proper documentation procure on incidents and adhere to defined SLA/SLOs
• Use Lab to recreate scenarios to provide solution to issues.

Role:  Associate / Consultant

Industry Type:  IT Services & Consulting

Department:  Consulting

Employment Type:  Full Time, Permanent

Role Category:  Management Consulting

Education

UG:  Any Graduate

PG:  Any Postgraduate

Responsibilities and Requirements:

• 9-15 years of overall CRM experience, with a minimum of 6 years specifically on the Salesforce platform. Experience in the Consumer Goods and Retail industries is a must.
• Domain Expertise (Consumer Goods & Retail):  Possess a strong understanding of business processes, challenges, and trends specific to the Consumer Goods and Retail industries, including areas like sales execution, customer relationship management, supply chain management, e-commerce, and omni-channel strategies.
• Expert-level understanding of the Salesforce product suite , including Sales Cloud, Service Cloud, Experience Cloud (formerly Community Cloud), Marketing Cloud, Commerce Cloud, and relevant industry-specific solutions. Active Salesforce certifications (e.g., Platform Developer I/II, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant) are required.
• Integration Expertise:  Extensive experience integrating Salesforce with other systems, including ERP, CRM, CPQ, marketing automation, and e-commerce platforms. Proficiency with API development, ETL tools, and data migration strategies is essential.
• Solution Design & Architecture:  Design and document technical solutions aligned with client business objectives. Identify gaps between current and desired states, and propose innovative solutions. Demonstrate a strong understanding of system architecture, design patterns, and large data volume limitations.
• Lead technical design  sessions, architect robust and scalable solutions, and provide technical guidance to project teams. Oversee the development, integration, and deployment of Salesforce solutions, ensuring adherence to best practices and coding standards.
• Collaborate with client stakeholders to understand their business needs, define requirements, manage expectations, and present solutions. Build strong client relationships and act as a trusted advisor.
• Lead and mentor a team of technical consultants, fostering a collaborative and high-performing environment. Provide performance feedback, identify development opportunities, and ensure team members meet their targets.
• Solution Design & Architecture:  Design and document technical solutions aligned with client business objectives. Identify gaps between current and desired states, and propose innovative solutions. Demonstrate a strong understanding of system architecture, design patterns, and large data volume limitations.
• Manage the technical delivery of Salesforce projects, ensuring projects are completed on time and within budget. Utilize project management methodologies (e.g., Agile, Waterfall) and track project progress.
• Implement and enforce coding standards and best practices. Conduct code reviews to ensure quality and adherence to design patterns. Troubleshoot and resolve technical issues.
• From time to time, participate in pre-sales activities, such as technical landscape discovery, solution demonstrations, and Proof-of-Concept (POC) development.
• Stay up-to-date with the latest Salesforce releases, features, and best practices. Contribute to internal knowledge sharing and training initiatives. Familiarity with Agile development methodologies. Strong communication and presentation skills.

The Technical Consulting Manager is responsible for successfully designing and managing the successful delivery of complex Salesforce solutions for our customers. These technologies include but are not necessarily limited to Salesforce.com products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and wont fail at critical points. You have a good mix of technical and enterprise skills from a technology perspective.The solutions you design are built for the long-term and will scale with the customers growth plans seamlessly. You have proven experience integrating systems via API s as well as a strong development background.You are able to lead and motivate a team of highly capable individuals and help them meet their targets while enabling their growth.

Responsibilities and Requirements

• Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
• Lead technical design sessions. Design and document technical solutions aligned with client business objectives; identify gaps between clients current and desired end states
• Provide oversight and governance of Salesforce projects
• Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
• Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
• Ability to understand a project and debug issues
• From time-to-time, participate in activities such as technical landscape discovery , Proof-Of-Concept (POC) development with prospects
• Liaise with Salesforce product teams to support client implementations
• Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Commerce Clouds
• Understanding of systems architecture
• Understanding of key design patterns and large data volume limitations and best practices
• Understanding of data sharing and visibility considerations and how these play into platform architecture
• Familiarity with platform authentication patterns (SAML, SSO, OAuth)
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc)
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
• Strong background in design/development of large web-based systems, or complete software product lifecycle exposure
• Lead a technical team and own customer and team engagement
• Travels to client sites for projects, estimated 50-75%
• Maintain a target billable utilisation aligned to the role
• 9-15 years CRM experience with a minimum of 6 years on the Salesforce platform
• Maintain billable utilisation targets for your team
• Technical enablement of team members on the latest Salesforce products and processes
• Working with global teams for delivery across geographies. We will need you to be flexible with your work hours
• Active Salesforce certifications or ability to achieve relevant certifications upon hire

The Technical Consulting Manager is responsible for successfully designing and managing the successful delivery of complex Salesforce solutions for our customers. These technologies include but are not necessarily limited to Salesforce.com products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies.You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep. You take pride in designing systems that stand up to high volumes and wont fail at critical points. You have a good mix of technical and enterprise skills from a technology perspective.The solutions you design are built for the long-term and will scale with the customers growth plans seamlessly. You have proven experience integrating systems via API s as well as a strong development background.You are able to lead and motivate a team of highly capable individuals and help them meet their targets while enabling their growth.

Responsibilities and Requirements

• Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
• Lead technical design sessions. Design and document technical solutions aligned with client business objectives; identify gaps between clients current and desired end states
• Provide oversight and governance of Salesforce projects
• Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
• Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
• Ability to understand a project and debug issues
• From time-to-time, participate in activities such as technical landscape discovery , Proof-Of-Concept (POC) development with prospects
• Liaise with Salesforce product teams to support client implementations
• Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Commerce Clouds
• Understanding of systems architecture
• Understanding of key design patterns and large data volume limitations and best practices
• Understanding of data sharing and visibility considerations and how these play into platform architecture
• Familiarity with platform authentication patterns (SAML, SSO, OAuth)
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc)
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
• Strong background in design/development of large web-based systems, or complete software product lifecycle exposure
• Lead a technical team and own customer and team engagement
• Travels to client sites for projects, estimated 50-75%
• Maintain a target billable utilisation aligned to the role
• 9-15 years CRM experience with a minimum of 6 years on the Salesforce platform
• Maintain billable utilisation targets for your team
• Technical enablement of team members on the latest Salesforce products and processes
• Working with global teams for delivery across geographies. We will need you to be flexible with your work hours
• Active Salesforce certifications or ability to achieve relevant certifications upon hire

• The Technical Consulting Senior Manager is a leader of leaders, responsible for successfully designing and managing the successful delivery of complex Salesforce solutions for our customers
• These technologies include but are not necessarily limited to Salesforce
• com products and APIs, Apex/Visualforce, Lightning, mobile development technologies, and integration/ETL technologies
• You are both a big picture thinker and in-depth problem solver, your knowledge and skills are both broad and deep
• You take pride in designing systems that stand up to high volumes and wont fail at critical points
• You have a good mix of technical and enterprise skills from a technology perspective
• The solutions you design are built for the long-term and will scale with the customers growth plans seamlessly
• You have proven experience integrating systems via API s as well as a strong development background
• You are able to lead and motivate a team of highly capable individuals and help them meet their targets while enabling their growth

Responsibilities and Requirements

• Collaborate with client stakeholders to define requirements, deliverables, and set and manage expectations
• Lead technical design sessions. Design and document technical solutions aligned with client business objectives; identify gaps between clients current and desired end states
• Provide oversight and governance of Salesforce projects
• Follow and help define coding standards. Lead code reviews during projects to ensure quality and appropriate design patterns are followed
• Manage the technical delivery of custom development, integrations, and data migration elements of a Salesforce implementation
• Ability to understand a project and debug issues
• From time-to-time, participate in activities such as technical landscape discovery , Proof-Of-Concept (POC) development with prospects
• Liaise with Salesforce product teams to support client implementations
• Expert level understanding of the Salesforce product suite, including Sales, Service, Community, Marketing, and Commerce Clouds
• Understanding of systems architecture
• Understanding of key design patterns and large data volume limitations and best practices
• Understanding of data sharing and visibility considerations and how these play into platform architecture
• Familiarity with platform authentication patterns (SAML, SSO, OAuth)
• Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc)
• Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies
• Strong background in design/development of large web-based systems, or complete software product lifecycle exposure
• Lead a technical team and own customer and team engagement
• Travels to client sites for projects, estimated 50-75%
• Maintain a target billable utilisation aligned to the role
• 12-18 years CRM experience with a minimum of 6 years on the Salesforce platform
• Maintain billable utilisation targets for your team
• Technical enablement of team members on the latest Salesforce products and processes
• Working with global teams for delivery across geographies. We will need you to be flexible with your work hours
• Active Salesforce certifications or ability to achieve relevant certifications upon hire
• Leader of Leaders
• Experience building & growing a practice
• Must have managed a team of technical & solution implementors

As a member of Workdays Professional Services organisation, the technical Manager should be passionate about the implementation of our cloud based Human Resources, Financial Management and Student Information Systems.

The consultant directly connects with customer and project team specialists to design and implement highly strategic data conversion data loads for Workday implementations.

This role is seeking a suitable candidate who has complete project lifecycle experience in a data conversion role.

Experience with packaged HRMS/Financial systems is desirable.

This role provides consultancy on extraction, transformation and complete loading of legacy data via various integration products, tools, and services, to ensure the successful deployment of our customers data into the Workday tenant.

It will be your responsibility to lead large deliverables across a team of technical resources under your preview for project(s) and ensure overall project success.

About You

Basic Qualifications

• Overall 14+ years of IT experience.
• 5+ years of data conversion technical experience for enterprise software applications.
• Experienced in HCM/ Financials/ Student modules.
• Proficient in hands on SQL skills.
• Should have led and developed teams for minimum 5 years.

Other Qualifications

• Self-motivated professional with strong follow-through, who consistently keeps commitments to customers and fellow employees.
• Can work in a fast paced, high-energy environment and complete multiple high priority activities concurrently.
• Demonstrated ability in a customer facing role implementing Workday, SAP, Oracle, Peoplesoft etc.
• Hands-on experience with ETL software, Microsoft Excel.
• Strong planning, scheduling, and organisation skills.
• Ability to contribute to multiple time zone projects and initiatives simultaneously.
• Outstanding networking, mentoring skills, and resourcefulness.
• Passion for data accuracy and completeness.
• Phenomenal teammate who can collaborate and communicate optimally with all partners, i.e.
• developers, technical operations, and customers.

Our Approach to Flexible Work

With Flex Work, were combining the best of both worlds: in-person time and remote.

Our approach enables our teams to deepen connections, maintain a strong community, and do their best work.

We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role).

This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together.

Those in our remote 'home office' roles also have the opportunity to come together in our offices for important moments that matter.

Are you being referred to one of our rolesIf so, ask your connection at Workday about our Employee Referral process.

The Manager, Technical Consulting - Consumer Goods & Retail will lead the design and delivery of complex Salesforce solutions tailored for clients in the Consumer Goods and Retail industries.

This role requires a deep understanding of the unique challenges and opportunities within these sectors, combined with expert-level Salesforce platform knowledge.

You will be both a strategic thinker and a hands-on problem solver, leading a team of consultants to deliver innovative and scalable solutions that drive business value for our clients. This position demands a strong blend of technical expertise, consulting skills, and leadership capabilities.

Responsibilities and Requirements:

• 9-15 years of overall CRM experience, with a minimum of 6 years specifically on the Salesforce platform. Experience in the Consumer Goods and Retail industries is a must.
• Domain Expertise (Consumer Goods & Retail):  Possess a strong understanding of business processes, challenges, and trends specific to the Consumer Goods and Retail industries, including areas like sales execution, customer relationship management, supply chain management, e-commerce, and omni-channel strategies.
• Expert-level understanding of the Salesforce product suite  , including Sales Cloud, Service Cloud, Experience Cloud (formerly Community Cloud), Marketing Cloud, Commerce Cloud, and relevant industry-specific solutions. Active Salesforce certifications (eg, Platform Developer I/II, Platform App Builder, Sales Cloud Consultant, Service Cloud Consultant) are required.
• Integration Expertise:  Extensive experience integrating Salesforce with other systems, including ERP, CRM, CPQ, marketing automation, and e-commerce platforms. Proficiency with API development, ETL tools, and data migration strategies is essential.
• Solution Design & Architecture:  Design and document technical solutions aligned with client business objectives. Identify gaps between current and desired states, and propose innovative solutions. Demonstrate a strong understanding of system architecture, design patterns, and large data volume limitations.
• Lead technical design  sessions, architect robust and scalable solutions, and provide technical guidance to project teams. Oversee the development, integration, and deployment of Salesforce solutions, ensuring adherence to best practices and coding standards.
• Collaborate with client stakeholders to understand their business needs, define requirements, manage expectations, and present solutions. Build strong client relationships and act as a trusted advisor.
• Lead and mentor a team of technical consultants, fostering a collaborative and high-performing environment. Provide performance feedback, identify development opportunities, and ensure team members meet their targets.
• Solution Design & Architecture:  Design and document technical solutions aligned with client business objectives. Identify gaps between current and desired states, and propose innovative solutions. Demonstrate a strong understanding of system architecture, design patterns, and large data volume limitations.
• Manage the technical delivery of Salesforce projects, ensuring projects are completed on time and within budget. Utilize project management methodologies (eg, Agile, Waterfall) and track project progress.
• Implement and enforce coding standards and best practices. Conduct code reviews to ensure quality and adherence to design patterns. Troubleshoot and resolve technical issues.
• From time to time, participate in pre-sales activities, such as technical landscape discovery, solution demonstrations, and Proof-of-Concept (POC) development.
• Stay up-to-date with the latest Salesforce releases, features, and best practices. Contribute to internal knowledge sharing and training initiatives.
• Familiarity with Agile development methodologies.
• Strong communication and presentation skills.

What success looks like in this role:

T echnical Consulting Architect to join our cloud consulting team. In this role, you will be responsible for architecting, designing, and delivering scalable, secure, and highly available solutions on the Amazon Web Services (AWS) and/or GCP platform for a variety of enterprise clients. You will also provide strategic cloud guidance, help modernize workloads, and act as a technical leader for cloud transformation projects.

#LI-SP2

You will be successful in this role if you have:

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, blood type, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

• To provide 3rd level consultation to debug sophisticated unusual network topologies with mixed media protocols (Data Center Switching) to Cisco customers.
• Work on complex problems where analysis of situations requires in-depth evaluation of factors.
• Provide systems/product training to customers and giving towards building a knowledge base for customer support and internal partners.
• Effectively craft and utilize complex lab setups to duplicate and address problems, validate planned changes to software design.
• Focal point for high impact, large enterprise account problem resolution related to their Data Centers.
• Collaborate with VARs, OEMs, end-users, and internal engineering departments to drive quality into the product.
• Interacts across Global TAC teams and development teams at peer level.
• You will represent Cisco every day in every case, always thinking in the best interest of our customers.

Minimum Qualifications (Provide up to five (5) bullet points

• Typically requires bachelor s degree in a technical field or equivalent plus 8-10 years related Data Centre related experience.
• CCNA / CCNP / CCIE - DC, Will be an added advantage.
• In-depth knowledge of the following areas: Data Centre Networking and Data Centre Products.
• You should have good experience in Networking industry experience and knowledge of products and protocols.
• You are a trusted resource in the areas of Nx-OS, IOS-XR, IOS-XE and its underlying platforms and technologies (Routing Switching protocols, Datacenter technologies and related capabilities).

Preferred Qualifications (Provide up to five (5) bullet points:

• Data Center Layer 2 overlays for example VXLAN, EVPN
• Layer 2 security features for example port security, MACsec, ACL, private VLANs
• Layer 3 Overlay Protocols
• Network management protocols for example PTP, NTP, DNS, DHCP
• Experienced level knowledge in the areas of: IP internetworking, LAN Switching Protocols (MLS, CEF, Trunking (802.1Q), STP, HSRP, LACP/PAGP), IP Routing protocols (IGRP, OSPF, EIGRP, BGP)
• A good understanding on ACI will be an added advantage
• Customer handling skills.

Role:  Switching / Router Engineering

Industry Type:  IT Services & Consulting

Department:  Engineering - Hardware & Networks

Employment Type:  Full Time, Permanent

Role Category:  Telecom

Education

UG:  B.Tech/B.E. in Any Specialization, Any Graduate

PG:  Any Postgraduate