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View All Technical Help Jobs

8 Technical Help jobs in India

Team Lead - Technical Help Desk

Udaipur, Rajasthan Secure Meters Limited

Posted today

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Job Description

We at Secure Meters are seeking a customer service oriented & technically skilled professional having 8-10 years of rich exposure into leading the team for technical service excellence specifically for international customers.


Job Roles:

  • Resolving customer complaints proactively within TAT
  • Service delivery via software & applications
  • Guidance & appropriate trainings to the team
  • Timely submission of reports e.g. SLA, Ad-hoc & performance etc.
  • Collaborate with stakeholders
  • Data related compliance management (PIMS) etc.


Required Qualification: B.Tech./B.E./MCA


Required Skills: Communication, Negotiation, Leadership, Team Management, Customer Centric, MS Office & IT Engineering

This advertiser has chosen not to accept applicants from your region.

Team Lead - Technical Help Desk

Udaipur, Himachal Pradesh Secure Meters Limited

Posted 1 day ago

Job Viewed

Tap Again To Close

Job Description

We at Secure Meters are seeking a customer service oriented & technically skilled professional having 8-10 years of rich exposure into leading the team for technical service excellence specifically for international customers.

Job Roles:
Resolving customer complaints proactively within TAT
Service delivery via software & applications
Guidance & appropriate trainings to the team
Timely submission of reports e.g. SLA, Ad-hoc & performance etc.
Collaborate with stakeholders
Data related compliance management (PIMS) etc.

Required Qualification: B.Tech./B.E./MCA

Required Skills: Communication, Negotiation, Leadership, Team Management, Customer Centric, MS Office & IT Engineering
This advertiser has chosen not to accept applicants from your region.

Team Lead - Technical Help Desk

Udaipur, Himachal Pradesh Secure Meters Limited

Posted today

Job Viewed

Tap Again To Close

Job Description

We at Secure Meters are seeking a customer service oriented & technically skilled professional having 8-10 years of rich exposure into leading the team for technical service excellence specifically for international customers.


Job Roles:

  • Resolving customer complaints proactively within TAT
  • Service delivery via software & applications
  • Guidance & appropriate trainings to the team
  • Timely submission of reports e.g. SLA, Ad-hoc & performance etc.
  • Collaborate with stakeholders
  • Data related compliance management (PIMS) etc.


Required Qualification: B.Tech./B.E./MCA


Required Skills: Communication, Negotiation, Leadership, Team Management, Customer Centric, MS Office & IT Engineering

This advertiser has chosen not to accept applicants from your region.

Team Lead - Technical Help Desk

Udaipur, Himachal Pradesh Secure Meters Limited

Posted 11 days ago

Job Viewed

Tap Again To Close

Job Description

We at Secure Meters are seeking a customer service oriented & technically skilled professional having 8-10 years of rich exposure into leading the team for technical service excellence specifically for international customers.


Job Roles:

  • Resolving customer complaints proactively within TAT
  • Service delivery via software & applications
  • Guidance & appropriate trainings to the team
  • Timely submission of reports e.g. SLA, Ad-hoc & performance etc.
  • Collaborate with stakeholders
  • Data related compliance management (PIMS) etc.


Required Qualification: B.Tech./B.E./MCA


Required Skills: Communication, Negotiation, Leadership, Team Management, Customer Centric, MS Office & IT Engineering

This advertiser has chosen not to accept applicants from your region.

Team Lead - Technical Help Desk

Udaipur, Himachal Pradesh Secure Meters Limited

Posted today

Job Viewed

Tap Again To Close

Job Description

We at Secure Meters are seeking a customer service oriented & technically skilled professional having 8-10 years of rich exposure into leading the team for technical service excellence specifically for international customers.


Job Roles:

  • Resolving customer complaints proactively within TAT
  • Service delivery via software & applications
  • Guidance & appropriate trainings to the team
  • Timely submission of reports e.g. SLA, Ad-hoc & performance etc.
  • Collaborate with stakeholders
  • Data related compliance management (PIMS) etc.


Required Qualification: B.Tech./B.E./MCA


Required Skills: Communication, Negotiation, Leadership, Team Management, Customer Centric, MS Office & IT Engineering

This advertiser has chosen not to accept applicants from your region.

IT Help Desk /Technical Help Desk

Bhopal, Madhya Pradesh Qtek Systems

Posted today

Job Viewed

Tap Again To Close

Job Description

Description

:
  • Main function of Service desk agent will be to answer customer calls received on helpdesk ,so agent should be flexible in taking large number of customer query calls
  • They act as a Single point of contact for users- they are responsible for direct interactions with client either by phone or by email
  • Focal point for making service requests and reporting Incidents that is making an initial assessment of requests, attempting to resolve them or refer them to incident team, based on agreed service level
  • Responsible for managing the request life-cycle, including closure and verification
  • Responsible for coordinating second-line and third party (vendor)support groups
  • Responsible for closing interactions after confirmation with the Customer

    • Eligibility:

  • Should be flexible with week offs and timings (shift can be anytime between 7:30AM to 8PM and on any day Mon to Sunday)
  • Since Helpdesk Agent will be interacting directly with client hence should have good Voice and Accent skills
  • Qualification : B.Tech preferable
    • This advertiser has chosen not to accept applicants from your region.

    IT Help Desk /Technical Help Desk

    Qtek Systems

    Posted today

    Job Viewed

    Tap Again To Close

    Job Description

    Description

    :
  • Main function of Service desk agent will be to answer customer calls received on helpdesk ,so agent should be flexible in taking large number of customer query calls
  • They act as a Single point of contact for users- they are responsible for direct interactions with client either by phone or by email
  • Focal point for making service requests and reporting Incidents that is making an initial assessment of requests, attempting to resolve them or refer them to incident team, based on agreed service level
  • Responsible for managing the request life-cycle, including closure and verification
  • Responsible for coordinating second-line and third party (vendor)support groups
  • Responsible for closing interactions after confirmation with the Customer

    • Eligibility:

  • Should be flexible with week offs and timings (shift can be anytime between 7:30AM to 8PM and on any day Mon to Sunday)
  • Since Helpdesk Agent will be interacting directly with client hence should have good Voice and Accent skills
  • Qualification : B.Tech preferable
    • This advertiser has chosen not to accept applicants from your region.
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    Sr. Technical Writer - Online Help Job

    YASH Technologies

    Posted today

    Job Viewed

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    Job Description

    YASH Technologies is a leading technology integrator specializing in helping clients reimagine operating models, enhance competitiveness, optimize costs, foster exceptional stakeholder experiences, and drive business transformation.

    At YASH, we’re a cluster of the brightest stars working with cutting-edge technologies. Our purpose is anchored in a single truth – bringing real positive changes in an increasingly virtual world and it drives us beyond generational gaps and disruptions of the future.

    We are looking forward to hire Adobe RoboHelp Professionals in the following areas :

    Job description:

    Online Help Developer -


    Adobe RoboHelp or MadCap Flare Developer - Online Help


    We are currently seeking an Online Help Developer to join the Clients Creative Content Creation Team. We are in a period of rapid development and it’s a very exciting time to join part of clients Content Group in digital. This is an opportunity for you to have a direct impact on a team that will help define the future of Clients digital content through thoughtful and innovative content initiatives!

    Purpose of the Job
    To develop vibrant content for internal/customer communication channels. Candidates with corporate technical writing experience preferred. Experience in Online Help development and dealer manuals is desirable. Applicant who has multilingual experience in addition will have an edge.


    Responsibilities

  • Develop and maintain wide variety of topics for multiple platforms such as online help of software products and manuals
  • Writing clear marketing copy to promote our products/services, attract customers and boost brand awareness
  • Ensure all-around consistency in Style check, clarity, and conciseness in writing
  • Quality assurance of all content moved for next level of review
  • Strongly adhere to processes and guidelines
  • Strong research skills including gathering and analyzing data from SME’s to develop respective documentation
  • Must have the ability to understand the products by hands-on experience
  • Manage multiple assignments simultaneously while working independently and with other writers


    • Qualifications

  • Any Computer Degree with 3-5 years of proven work experience in technical writing


    • Desired Tool Knowledge

  • Expertise in Adobe RoboHelp & MadCap Flare


    • Skill Set

  • Proficiency with Office suite such as MS Word, MS Excel, MS Visio, etc. Basic knowledge in SnagIT, CSS and HTML
  • Flexible writing style and ability to turn engineering speak into easily understandable concepts. Must have excellent verbal & written communication skills
  • Familiar with the process of Documentation Development Cycle, Attention to detail, critical and analytical thinking and highly motivated individual with ability to grasp complex engineering concepts
  • Ability to maintain confidentiality and work in a fast-paced environment to meet aggressive deadlines
  • Should have the portfolio of published articles. Successful track record of working independently both in an office and telecommuting setting

    • At YASH, you are empowered to create a career that will take you to where you want to go while working in an inclusive team environment. We leverage career-oriented skilling models and optimize our collective intelligence aided with technology for continuous learning, unlearning, and relearning at a rapid pace and scale.

    Our Hyperlearning workplace is grounded upon four principles

  • Flexible work arrangements, Free spirit, and emotional positivity
  • Agile self-determination, trust, transparency, and open collaboration
  • All Support needed for the realization of business goals,
  • Stable employment with a great atmosphere and ethical corporate culture
    • This advertiser has chosen not to accept applicants from your region.

    Nearby Locations

    Other Jobs Near Me

    Industry

    1. request_quote Accounting
    2. work Administrative
    3. eco Agriculture Forestry
    4. smart_toy AI & Emerging Technologies
    5. school Apprenticeships & Trainee
    6. apartment Architecture
    7. palette Arts & Entertainment
    8. directions_car Automotive
    9. flight_takeoff Aviation
    10. account_balance Banking & Finance
    11. local_florist Beauty & Wellness
    12. restaurant Catering
    13. volunteer_activism Charity & Voluntary
    14. science Chemical Engineering
    15. child_friendly Childcare
    16. foundation Civil Engineering
    17. clean_hands Cleaning & Sanitation
    18. diversity_3 Community & Social Care
    19. construction Construction
    20. brush Creative & Digital
    21. currency_bitcoin Crypto & Blockchain
    22. support_agent Customer Service & Helpdesk
    23. medical_services Dental
    24. medical_services Driving & Transport
    25. medical_services E Commerce & Social Media
    26. school Education & Teaching
    27. electrical_services Electrical Engineering
    28. bolt Energy
    29. local_mall Fmcg
    30. gavel Government & Non Profit
    31. emoji_events Graduate
    32. health_and_safety Healthcare
    33. beach_access Hospitality & Tourism
    34. groups Human Resources
    35. precision_manufacturing Industrial Engineering
    36. security Information Security
    37. handyman Installation & Maintenance
    38. policy Insurance
    39. code IT & Software
    40. gavel Legal
    41. sports_soccer Leisure & Sports
    42. inventory_2 Logistics & Warehousing
    43. supervisor_account Management
    44. supervisor_account Management Consultancy
    45. supervisor_account Manufacturing & Production
    46. campaign Marketing
    47. build Mechanical Engineering
    48. perm_media Media & PR
    49. local_hospital Medical
    50. local_hospital Military & Public Safety
    51. local_hospital Mining
    52. medical_services Nursing
    53. local_gas_station Oil & Gas
    54. biotech Pharmaceutical
    55. checklist_rtl Project Management
    56. shopping_bag Purchasing
    57. home_work Real Estate
    58. person_search Recruitment Consultancy
    59. store Retail
    60. point_of_sale Sales
    61. science Scientific Research & Development
    62. wifi Telecoms
    63. psychology Therapy
    64. pets Veterinary
    View All Technical Help Jobs
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