8,800 Technical Implementation jobs in India

About Mitsogo

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

About Hexnode

Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Summary : We are looking for a highly skilled and motivated Presales Implementation Engineer with experience in the Cybersecurity domain. The ideal candidate will have hands-on experience with Mobile Device Management (MDM), Remote Monitoring and Management (RMM) tools, or Patch Management solutions. As a Presales Implementation Engineer, you will play a pivotal role in working with customers to understand their requirements, assisting in the presales process, and ensuring smooth implementation of security solutions.

Key Responsibilities :

• Collaborate with sales and technical teams to understand customer requirements and translate them into technical solutions.
• Conduct product demonstrations, proof-of-concept (POC) deployments, and solution presentations for customers.
• Design and implement security solutions, including MDM, RMM, and Patch Management tools, based on customer needs and business goals.
• Provide technical guidance and advice to clients during the presales cycle.
• Assist in creating and customizing proposals, responses to RFPs, and technical documentation.
• Work closely with customers and internal teams to ensure successful deployments, configurations, and implementations of cybersecurity products.
• Troubleshoot and resolve technical issues during presales and post-sales phases.
• Stay updated with the latest trends and advancements in the cybersecurity domain, particularly related to MDM, RMM, and Patch Management.
• Support clients in managing and securing devices, networks, and endpoints.
• Maintain high levels of customer satisfaction by ensuring timely and efficient implementation of solutions.

Required Skills & Qualifications :

• 2-5 years of experience in the cybersecurity domain, with a focus on MDM (Mobile Device Management), RMM (Remote Monitoring and Management), or Patch Management tools.
• Strong understanding of security frameworks and protocols for device management, remote monitoring, and patching.
• Experience with deploying, configuring, and supporting MDM solutions such as AirWatch, MobileIron, or Microsoft Intune.
• Familiarity with RMM and Patch Management tools like Kaseya, ConnectWise, or NinjaRMM.
• Hands-on experience in presales activities, including customer engagements, presentations, and demos.
• Strong communication skills with the ability to articulate complex technical concepts to non-technical audiences.
• Ability to manage customer expectations, solve problems quickly, and work under pressure.
• Basic understanding of network security, endpoint protection, and IT infrastructure.
• Bachelor’s degree in Computer Science, Information Technology, or related field (preferred).

Desired Skills :

• Certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or any other relevant cybersecurity certifications.
• Experience in network security and endpoint management.
• Knowledge of cloud security concepts and technologies.

Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

As a Technical Implementation Engineer, you will be pivotal in onboarding customers to multiple Qualys products including ETM(Enterprise TruRisk Management). You will serve as a trusted advisor, helping customers integrate Qualys products into their environments, aligning them with security goals, and ensuring their success with the platform. This role focuses on DevOps, cloud security, and enabling customers to maximize their value from Qualys solutions.

Key Responsibilities

Customer Onboarding:

• Manage the onboarding process for enterprise customers, ensuring smooth adoption of Qualys products (ETM being the major focus).

• Conduct product demos, onboarding meetings, and hands-on configurations.

• Collaborate with customers to align implementations with their goals and security needs.

Technical Implementation:

• Assist customers in deploying Qualys solutions within containerized and cloud environments.

• Provide expertise in Kubernetes, Docker, CRI-o, and related technologies.

• Configure integrations with public cloud providers like AWS, Azure, GCP, and OCI.

Customer Success:

• Act as a primary point of contact during the implementation phase.

• Design and execute onboarding plans tailored to customer objectives.

• Educate customers on using Qualys tools effectively to achieve their security goals.

Collaboration and Feedback:

• Work closely with internal teams to address customer challenges and improve onboarding processes.

• Collect and relay customer feedback to enhance product functionality and user experience.

Required Skills and Qualifications

Experience:

• Minimum 5 years of experience in customer-facing roles (e.g., onboarding, customer success, technical support).

• Hands-on experience working in an Enterprise environment, Windows, Linux, networking working knowledge 

• Exposure to cloud platforms (AWS, Azure, GCP, OCI) and container environments (Kubernetes, Docker, CRI-o).

Technical Expertise:

• Strong background in cybersecurity, networking, or related technologies.

• Familiarity with vulnerability management, policy compliance, and threat detection.

• Proficiency in deploying and managing endpoints, virtual machines, and agents.

Communication Skills:

• Excellent verbal, written, and presentation skills.

• Proven ability to engage with enterprise and global customers.

Other Skills:

• Strong analytical mindset with project management skills.

• Ability to thrive in fast-paced environments and solve complex challenges.

• Emotional intelligence and interpersonal skills to build positive customer relationships.

Preferred Qualifications

• Experience with Qualys products as a practitioner, sales engineer, or subject matter expert.

• Familiarity with CI/CD pipelines and DevOps practices.

• Understanding of asset management, patching, and configuration management.

Description and Requirements

Key Responsibilities:

Required Qualifications:

Preferred Qualifications:

About Mitsogo

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

About Hexnode

Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Summary : We are looking for a highly skilled and motivated Presales Implementation Engineer with experience in the Cybersecurity domain. The ideal candidate will have hands-on experience with Mobile Device Management (MDM), Remote Monitoring and Management (RMM) tools, or Patch Management solutions. As a Presales Implementation Engineer, you will play a pivotal role in working with customers to understand their requirements, assisting in the presales process, and ensuring smooth implementation of security solutions.

Key Responsibilities :

• Collaborate with sales and technical teams to understand customer requirements and translate them into technical solutions.
• Conduct product demonstrations, proof-of-concept (POC) deployments, and solution presentations for customers.
• Design and implement security solutions, including MDM, RMM, and Patch Management tools, based on customer needs and business goals.
• Provide technical guidance and advice to clients during the presales cycle.
• Assist in creating and customizing proposals, responses to RFPs, and technical documentation.
• Work closely with customers and internal teams to ensure successful deployments, configurations, and implementations of cybersecurity products.
• Troubleshoot and resolve technical issues during presales and post-sales phases.
• Stay updated with the latest trends and advancements in the cybersecurity domain, particularly related to MDM, RMM, and Patch Management.
• Support clients in managing and securing devices, networks, and endpoints.
• Maintain high levels of customer satisfaction by ensuring timely and efficient implementation of solutions.

Required Skills & Qualifications :

• 2-5 years of experience in the cybersecurity domain, with a focus on MDM (Mobile Device Management), RMM (Remote Monitoring and Management), or Patch Management tools.
• Strong understanding of security frameworks and protocols for device management, remote monitoring, and patching.
• Experience with deploying, configuring, and supporting MDM solutions such as AirWatch, MobileIron, or Microsoft Intune.
• Familiarity with RMM and Patch Management tools like Kaseya, ConnectWise, or NinjaRMM.
• Hands-on experience in presales activities, including customer engagements, presentations, and demos.
• Strong communication skills with the ability to articulate complex technical concepts to non-technical audiences.
• Ability to manage customer expectations, solve problems quickly, and work under pressure.
• Basic understanding of network security, endpoint protection, and IT infrastructure.
• Bachelor’s degree in Computer Science, Information Technology, or related field (preferred).

Desired Skills :

• Certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or any other relevant cybersecurity certifications.
• Experience in network security and endpoint management.
• Knowledge of cloud security concepts and technologies.

About Mitsogo

Mitsogo is a global organization that highly values the contributions of each employee. Our ability to attract top talent is a testament to our commitment to fostering a sense of belonging for everyone. We recognize the rapid evolution of technology and society that impacts our industry, and we prioritize equipping our employees with diverse opportunities and empowering them with a wide range of skills.

About Hexnode

Hexnode, the Enterprise software division of Mitsogo Inc., was founded with a mission to simplify the way people work. Operating in over 100 countries, Hexnode UEM empowers organizations in diverse sectors. Fueling the transformation to a seamless ecosystem of connected tools, Hexnode is revolutionizing the enterprise software and cybersecurity landscape.

Job Summary : We are looking for a highly skilled and motivated Presales Implementation Engineer with experience in the Cybersecurity domain. The ideal candidate will have hands-on experience with Mobile Device Management (MDM), Remote Monitoring and Management (RMM) tools, or Patch Management solutions. As a Presales Implementation Engineer, you will play a pivotal role in working with customers to understand their requirements, assisting in the presales process, and ensuring smooth implementation of security solutions.

Key Responsibilities :

• Collaborate with sales and technical teams to understand customer requirements and translate them into technical solutions.
• Conduct product demonstrations, proof-of-concept (POC) deployments, and solution presentations for customers.
• Design and implement security solutions, including MDM, RMM, and Patch Management tools, based on customer needs and business goals.
• Provide technical guidance and advice to clients during the presales cycle.
• Assist in creating and customizing proposals, responses to RFPs, and technical documentation.
• Work closely with customers and internal teams to ensure successful deployments, configurations, and implementations of cybersecurity products.
• Troubleshoot and resolve technical issues during presales and post-sales phases.
• Stay updated with the latest trends and advancements in the cybersecurity domain, particularly related to MDM, RMM, and Patch Management.
• Support clients in managing and securing devices, networks, and endpoints.
• Maintain high levels of customer satisfaction by ensuring timely and efficient implementation of solutions.

Required Skills & Qualifications :

• 2-5 years of experience in the cybersecurity domain, with a focus on MDM (Mobile Device Management), RMM (Remote Monitoring and Management), or Patch Management tools.
• Strong understanding of security frameworks and protocols for device management, remote monitoring, and patching.
• Experience with deploying, configuring, and supporting MDM solutions such as AirWatch, MobileIron, or Microsoft Intune.
• Familiarity with RMM and Patch Management tools like Kaseya, ConnectWise, or NinjaRMM.
• Hands-on experience in presales activities, including customer engagements, presentations, and demos.
• Strong communication skills with the ability to articulate complex technical concepts to non-technical audiences.
• Ability to manage customer expectations, solve problems quickly, and work under pressure.
• Basic understanding of network security, endpoint protection, and IT infrastructure.
• Bachelor’s degree in Computer Science, Information Technology, or related field (preferred).

Desired Skills :

• Certifications such as CompTIA Security+, Certified Information Systems Security Professional (CISSP), or any other relevant cybersecurity certifications.
• Experience in network security and endpoint management.
• Knowledge of cloud security concepts and technologies.

Unifocus is an integrated workforce management software platform offering intelligent automation for daily work orders management, housekeeping activities, facility maintenance, survey solutions, scheduling & labour management, and time & attendance built for the hospitality market and other dynamic scheduling environment.

We support hotels, restaurants, casinos, and more with our innovative web-based and mobile software suite. Some of the chains we work with include Hilton, Rosewood, Shangri La, Accor, IHG, Hoxton, Corinthia, Oetker Collection etc. We are a small but growing team, and you'll have opportunities to express yourself and make meaningful contributions to our products and the company.

Visit for more details.

About the job

Senior Consultant - Technical Implementations will be responsible for Technical Implementation, successful onboarding of clients and managing post-onboarding issues to ensure seamless customer experience.

What will you do?

• Manage technical projects, installation and configuration for all new customers.
• Liaise with vendors for scheduling interface tests and ensure project timelines are honoured.
• Coordinate directly with on-site IT, vendors, and off-site helpdesks over email or phone calls to complete technical assignments.
• Work closely with the Project Manager and flag any technical issues in time.
• Document the Interface testing and other details, update and complete all handovers.
• Do audit of new implemented properties for initial few weeks and identify the repeated issues reported by property.
• Troubleshoot technical issues faced which could be related to external interfaces, networking, application etc.
• Coordinate with engineering group for installation related issues.
• Provide Level 2 support for any production related technical issues.

We are looking for:

• Bachelors degree in computer science or similar.
• Minimum 6+ years of experience in the same domain.
• In depth knowledge of windows servers and strong Windows Administration skills.
• Good understanding Networking, Firewall, Infrastructure, SQL and IIS Configuration.
• Working knowledge of interfaces and integrations of systems.
• Enhanced troubleshooting skills and solution mind-set for repetitive issues.
• Possess a good understanding of Internet based technologies including DNS, Security, IP Routing,- SSH, FTP, HTTP/HTTPS, Email Routing, etc.

The Unifocus experience:

Our Culture Statement: Thriving Together, Achieving Greatness
To support our culture mission, we have four core culture values of Unite, Inspire, Empower, and Excel. Each value representing a set of key traits that define how we live and breathe our culture every day.
We UNITE globally, combining our diverse talents, perspectives, and expertise. With professionalism and a touch of fun, we inspire and empower each other to excel. Together, we deliver exceptional value, challenge norms, and leave a lasting impact within the hospitality industry.

In addition to a competitive salary, we offer:

• Health insurance
• Paid time off
• A hybrid environment that promotes a healthy work-life balance
• Parental leave
• Professional development assistance
• Referral program

Technical Implementation Engagement Manager

Job Description / Roles & Responsibilities

As an Implementation Engagement Manager (IEM), you will be the owner for the technical engagement success for our mid-market and large enterprise customers. As a IEM you will be the primary point of contact for all technical things related to a given project. You will be responsible for a portfolio of projects. You are the leader that owns the overall success of the project(s) where you are the project owner. In the large enterprise segment you may team with a Large Enterprise Program Manager for overall engagement success. You will be responsible for stakeholder management (internal cross functional teams, customers, and partners), and project management (including project planning, estimations, identifying dependencies, risk management and mitigation, project governance ,drive steering committee meetings, and technical problem solving). On Large Enterprise, you will team with a Program Manager to achieve overall project success, where your role will focus on technical project management while the Program Manager will focus on overall project success and customer stakeholder management. The project team will consist of the following Chargebee roles Implementation Architect (IA), Implementation Consultant (IC), other technical specialist roles within our PS organization such as Data Migration specialist, Integration Specialist and Custom Engineering Specialists and in Large Enterprise customers a Program Manager.

In addition to the ‘post-sale’ delivery of PS Projects, you may also participate in select opportunities in the pre-sales stage. Your role in pre-sales will be to work with an IA on opportunity scoping, effort estimate, Statement of Work (SOW) creation and Level of Effort (LOE). In this pre-sales activity, you may also be called upon to help sell the value of the PS engagement to the customer.

End to End Project Ownership and Stakeholder Management (Mid-Market):

• Manage various stakeholders by fostering relationships with internal cross functional teams, customers, and partners.
• Drive project management aspects such as project planning & kick off, effort estimations, identifying dependencies, risk management, project governance and drive steering committee meetings
• Define RACI matrix for project teams - both CB & customer
• Identify risk to project (economic, timeline and solution fitment) and engage stakeholders in risk mitigation solutions.
• Manage successfully through project escalation(s), mobilize Chargebee mgt for support as necessary.
• Understand customer sentiment and steer the engagement team & methods to address any sentiment issues. Lead the overall project team to a successful project completion with high customer satisfaction.
• Ability to add value throughout the sales cycle by engaging with potential customers, in partnership with the sales team, to communicate the value of our service offerings
• Identify expansion and upsell opportunities and demonstrate an ability to sell additional services
• An ability to occasionally travel to facilitate in person meetings and meet with customers (no more than 25% travel)
• Working with matrixed and cross-functional teamsPrepare a detailed project plan including an integrated multi-party plan where relevant, in Chargebee recommended project management tools.
• Define Statement of Work (SOW’s) to finalize the scope of the project and have it approved with customers before project kick off.
• Exhibit strong negotiation skills to handle difficult conversations around scope creep, effort & schedule overrun against SOW.
• Manage project scope and project changes through a formal governance and change order processTimely updates to critical project measures to aid accurate monthly forecast metrics.
• Conduct weekly status meetings with customer Project leads to review the project progress
• Act as a customer advocate back into Chargebee
• In Large Enterprise projects, these responsibilities will be owned by the assigned Program Manager.

Technical Level Project Ownership (Mid-Market & Large Enterprise):

Whether you are teaming with a Large Enterprise Program Manager for our largest and most complex projects or owning a project outside of this ‘top tier’ segment, you will own all technical execution aspects across the project lifecycle.

While you will work closely with Chargebee Technical SMEs, you will be responsible for understanding how all the technical details fit together, are sequenced and executed successfully across the project.

You will be responsible for planning and tracking the technical tasks on a project. These task areas include the following:

• Design/configuration of Chargebee Billing and RevRec
• Product catalog, pricing variants, discounting, Ramp, UBB, etc
• Taxes, fees
• Administer requirements/design workshop with customers, partners, and internal stakeholders.
• User interfaces for self-service GTM models
• CRM integrations and workflows for B2B/Sales Led GTM models
• Checkout process and customer portal integrations
• Payment gateways
• Other integrations
• Accounting systems
• Custom integrations
• Data Lake/BI systems’
• Data migration of historical customers
• E2E testing regiments
• Go-Live and cut over planning

Resource and Project Management:

• Onboard resources for project execution based on complexity to meet timeline expectations.
• Hands on with project related artifacts - Kick off deck, SOW creation, integrated project plan, RACI matrix, weekly status reports, executive summary preparation, risk management, migration strategy & execution.
• Ensure data discipline is maintained throughout the project execution by capturing updates against the project plan

P&L Management on Mid-Market Projects

• Arrive at project sizing - effort & cost required to complete the implementation.
• Coordinate with the sales team on Implementation fee proposals.
• Ensure budgeted vs actual hrs are tracked on weekly basis through CB recommended project management tool.
• Manage resource loading & approve timesheets to ensure the time booked falls within budgeted hours.
• Track effort & cost variance against the budgets.
• Identify reasons for efforts & cost variance and process change orders to recover costs.
• Oversee P&L management for assigned projects and steer towards profitability.
• Manage the project within the allocated hours, and in case of deviations identify areas to control effort leakage or consider monetization in agreement with customer

Program management - COE activities

• Identify process improvement areas and provide recommendations to mature IEM function.
• Document case studies - project success stories & failures thereby contributing to knowledgement management repository.

Key Skill Requirements

• Outstanding communication skills: written and verbal
• Experience in leading large complex projects
• Present a professional demeanor. Professionalism in appearance, interaction and communication.
• Project Planning and Management
• Client Relationship Management.
• Navigate the project challenges and unforeseen requirements throughout the project.
• Leadership skills. Leading internal and external team members.

Critical Success Factors for Role

• Ability to navigate project challenges and unforeseen requirements, leading the customer through the change control process toward a successful deployment.
• Keen understanding of customer business objectives and calibrating the project demands to meet them.
• Ability to inspire and lead cross-functional and matrixed Chargebee team members.
• Ability to help make the complex simple to understand

Work Experience Requirements

• +5 years of experience working for a systems integrator (Cognizant, Tata, CapGemini, IBM Global Services, etc),
• +5 years experience with large, complex projects associated with Financial Services, ERP, CRM solutions, Billing platforms with extensive levels of application integrations.
• Experience with presenting and working with Director level stakeholders on customer projects.
• Demonstrated experience navigating through scope, effort and technical challenges on time-critical projects.