3,335 Technical Liaison jobs in India

Indian Institute of Art and Design (IIAD) is seeking a technically skilled and design-savvy individual to join our Communication Design department as a Technical Faculty. The role involves supporting studio-based courses and design modules by imparting technical instruction and ensuring students gain hands-on proficiency in digital and print-based tools, design software, and production processes.

At IIAD's Communication Design department, we deliver a comprehensive education that embraces the diverse aspects of communication design. Drawing upon a decade of experience in higher education, our team fosters dynamic, interactive, and collaborative learning environments. We emphasize multidisciplinary research, a process-driven approach, and strategic integration of technology to enrich the educational experience.

The ideal candidate should possess strong practical knowledge in visual communication tools and technologies and be passionate about mentoring students in technical skills that bridge concept with execution.

Key Responsibilities

• Deliver technical instruction across digital and print design workflows
• Support students in translating conceptual ideas into high-quality outcomes
• Assist in the setup of jury-ready submissions, exhibitions, and showcases
• Integrate evolving design tools, including AI and generative technologies, into classroom practice
• Recommend upgrades and new software tools that enhance the learning environment

Required Technical Expertise

• Figma & Adobe XD for screen-based and interactive prototyping
• Adobe Creative Suite – Photoshop, Illustrator, InDesign, After Effects, Premiere Pro
• Print production processes – file preparation, layout finalization, output for display
• Digital fabrication and prototyping tools
• Working knowledge of Unity and Blender is an added advantage

Candidate Profile

• Degree/Diploma in Communication Design, Graphic Design, Visual Arts, Media Arts, or a related discipline
• 3–5 years of professional experience in a technical, design, or instructional role (prior educational experience preferred)
• Strong interpersonal skills, patience, and the ability to mentor students effectively
• Familiarity with project documentation and collaboration tools such as Notion and Miro
• Willingness to keep pace with evolving design tech, including generative and AI-based workflows

This is an excellent opportunity for professionals who are passionate about shaping the next generation of designers and contributing to a vibrant academic community that values innovation, process, and collaboration.

Indian Institute of Art and Design (IIAD) is seeking a technically skilled and design-savvy individual to join our Communication Design department as a Technical Faculty . The role involves supporting studio-based courses and design modules by imparting technical instruction and ensuring students gain hands-on proficiency in digital and print-based tools, design software, and production processes.

At IIAD's Communication Design department, we deliver a comprehensive education that embraces the diverse aspects of communication design. Drawing upon a decade of experience in higher education, our team fosters dynamic, interactive, and collaborative learning environments. We emphasize multidisciplinary research, a process-driven approach, and strategic integration of technology to enrich the educational experience.

The ideal candidate should possess strong practical knowledge in visual communication tools and technologies and be passionate about mentoring students in technical skills that bridge concept with execution.

Key Responsibilities

• Deliver technical instruction across digital and print design workflows
• Support students in translating conceptual ideas into high-quality outcomes
• Assist in the setup of jury-ready submissions, exhibitions, and showcases
• Integrate evolving design tools, including AI and generative technologies, into classroom practice
• Recommend upgrades and new software tools that enhance the learning environment

Required Technical Expertise

• Figma & Adobe XD for screen-based and interactive prototyping
• Adobe Creative Suite – Photoshop, Illustrator, InDesign, After Effects, Premiere Pro
• Print production processes – file preparation, layout finalization, output for display
• Digital fabrication and prototyping tools
• Working knowledge of Unity and Blender is an added advantage

Candidate Profile

• Degree/Diploma in Communication Design, Graphic Design, Visual Arts, Media Arts, or a related discipline
• 3–5 years of professional experience in a technical, design, or instructional role (prior educational experience preferred)
• Strong interpersonal skills, patience, and the ability to mentor students effectively
• Familiarity with project documentation and collaboration tools such as Notion and Miro
• Willingness to keep pace with evolving design tech, including generative and AI-based workflows

This is an excellent opportunity for professionals who are passionate about shaping the next generation of designers and contributing to a vibrant academic community that values innovation, process, and collaboration.

Job Category

Job Details

About Salesforce

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.

The Technical Architect will support the full implementation lifecycle, from scoping to deployment in an evolving ecosystem consisting of clients and partners. The Technical Architect will be responsible for successfully designing and building the Salesforce industry-specific Telco and/or Media Industries, particularly using Salesforce Communication and/or Media Cloud.

The Technical Architect maintains an ongoing comprehensive understanding of the cloud-computing ecosystem. As a Technical Architect, you will become a deep product guide with Industry Communication Cloud and Media Cloud applications, having strong focus on salesforce platform (e.g. Sales, Service, Community, and Einstein Clouds) and work closely with our sales and delivery teams to ensure customer success.

Responsibilities:

• Working closely internally with Delivery Managers, Functional Solution Architects, and directly with clients and development staff to architect technology solutions to meet client needs and ensure the software product is leveraged correctly and the go-forward solution is easy to maintain and meets best practices.

• Collaborate with internal stakeholders (sales/pre-sales, engineering, other services teams, etc.) to help customers maximize the value of their Salesforce Industry products and services.

• Leading and mentoring the development teams on the project.

• Responsible for the low-level design, development, and support of Salesforce-related projects. The candidate must demonstrate progressive leadership in the full life cycle of the software development environment.

• Hands-on application configuration and customization to meet customer needs, develop POCs to help customers and partners with complex design topics.

• Through the use of UML diagrams, design documentation, and best-practice methodologies the candidate will be responsible for the detailed design of Salesforce-related projects from inception through production support.

• Responsible for ensuring that the system accurately meets the defined expectations of the business unit, ensuring that proper testing is implemented, and performance requirements are closely monitored by working with the development teams.

• Responsible for creating, delivering, in a timely and accurate fashion, CRMs and workflow solutions using Salesforce/Apex, Visualforce, Lightning, LWC, and J2EE technologies.

• Advocate and implement best practice development methodology to drive quality delivery of enterprise solutions.

• Develop POCs or help customers and partners with complex coding tasks.

• Responsible for maintaining complete awareness of the Salesforce Industries' out-of-the-box product allowing you to support a product-led design approach from your customer.

• Rapidly learn new technologies and maintain your certification across all enabling platforms including Salesforce and Salesforce Industries.

• Identify and lead internal initiatives to grow the consulting practice contribute to the overall knowledge base and expertise of the community.

• This role will require travel to customer locations.

Experience:

• With over 10 years of experience, you should possess significant knowledge in developing technology solutions and have a track record of collaborating effectively within development teams, preferably utilizing Agile development techniques.

• Extensive experience and understanding of the Communication and/or Media Sector and the need for digital disruption and you have proven track record of successful design and implementation of customer projects, preferably enterprise CRM implementations for in any of the Communication and/or Media domain.

• Hand on experience with Salesforce Communication Cloud (Omnistudio, Product Catalog/EPC, CPQ, ESM, Order Management and Digital Commerce) and/or Media Cloud modules (Omnistudio, Product Modelling, CPQ, CLM, SLM, Ad Sales Management, and GAM Integrations)

• Experience leading teams in the analysis of complex problems, and the design and implementation of related solutions.

• integration experience, including between different business systems as well as working with integration tools with end-to-end implementation experience in building CRM solutions.

• A detailed understanding of Web Services, Data Modeling, and Enterprise application integration concepts, including experience with enterprise integration tools (ESBs and/or ETL tools), and common integration design patterns with enterprise systems (e.g. CMS, ERP, HRIS, DWH/DM, SAP).

• Strong experience with configuration, customization, programming with APEX APIs, APEX Triggers, Apex classes, APEX Web services, API, AppExchange deployment, s-controls. and implementing new instances of from scratch.

• Additional experience includes Workflow Alerts and Actions, Approval Workflow, Process Builders, and Lightning Flow.

• Strong practical deployment knowledge of Lightning, VisualForce, Flex, and LWC. Omniscripts, FlexCards

• Ability to define the system landscape, identify gaps between current and desired end-states, and deliver a CRM solution.

• Understanding of DevOps and Release Management for large-scale transformation projects.

• A self-starter, adept at picking up new skills and technologies, and eager to break new ground

• Excellent communication skills to communicate with customers, partners, and internal team members

Technical Skills:

• Hands-On experience in Salesforce Communication Cloud and/or Media Cloud - Omnistudio, EPC, CPQ, ESM, CLM, Digital Commerce, OM, and/or Ad Sales Management

• Salesforce/Apex, Apex Design Patterns, Triggers, Workflow Alerts and Actions, Process Builders, Visualforce, Lightning, LWC

• Data modeling, Process modeling tools, and best practices

• Application, design and development background

• Platform Security, Identity and Access Management , Sharing and Transparency

• Data Architecture and Management , large, mission-critical volumes.

• Architectural Design Patterns

• DevOps and Release management for large transformation projects

• Understanding of Mobile and Lightning Style frameworks and channels.

• Familiarity with modern web and mobile technologies (HTML, CSS, JavaScript, Web Components, others)

• Project management tools and best practice

Desired certifications and qualifications:

• Salesforce Industries Omistudion Developer

• Salesforce Industries CPQ Developer

• Salesforce Industries Media Cloud Accredited Professional

• Salesforce Certification Preferred (Admin, PD1 and PD2)

• Integration Architecture

• Identity and Access Management

• Data Architecture and Management

• Sharing and Transparency

• Platform Security

• Solid understanding of Communication and/or Media industry regulations.

• Certified Scrum Master / Certified Product Owner

• Bachelor's or Master's degree in Computer Science, Software Engineering, Business, or a related field

Accommodations

If you require assistance due to a disability applying for open positions please submit a request via this .

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

About ISG:

Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So, get ready to kickstart your career with a team that’s connected – connected by freedom.:

ISG is a leader in subscription research, advisory and strategy consulting services for senior business and IT executives, technology and software vendors and business / IT services providers. Our mission is to help our clients make better business decisions and create new business value through trusted and objective insights into the key market trends and emerging technologies driving real change.

Position Summary:

The Client Relations Executive will be responsible for providing personalized customer service and support to both information technology outsourcing (ITO) & business process outsourcing (BPO) and telecommunications network service providers through ISG’s Research practice.

This role has a formalized career path developed by the ISG Research Executive Leadership team allowing a Client Relations Executive to pursue specific areas of subject matter expertise. These areas pertain to our business, e.g. strategic account development, benchmarking, client renewal efforts, marketing, etc. The career paths may be geared towards those who seek a management or individual contributor role within ISG Research.

This role is a critical one to ISG Research’s business and the firm. We seek candidates who have exceptional client facing and time management skills as well as a strong fluency with English.

The candidate will be responsible for monitoring and tracking progress of all clients; conduct onboarding sessions, enable client renewals of subscription advisory services; communicate with both internal and external stakeholders, and general support of the Provider Services sales team on related opportunities/questions/issues.

The candidate will be required to have knowledge of ISG Research’s products including ISG Momentum services and other related services as they become relevant

Roles and Responsibilities:

• Manage interaction with ISG Research’s existing clients (IT, BPO and Network service providers)
• Liaison between provider and ISG Advisory community
• Identify proper usage of momentum services by scheduling advisor briefings and workshop for the clients aligned to client’s objectives of the program
• Consultatively work with clients to ensure they see value out of their relationship with ISG; conduct on-boarding calls and regular cadence calls
• Drive and manage monthly/quarterly targets of usage of services per client assigned
• Provide an overview on ISG Tools, services and offerings purchased and track their usage regularly.
• Identify concerns of the client, if any. Compile suggestions to improve our products and manage the feedback process.
• Track and update client activity on a proprietary CRM Tool and create reports on a monthly/quarterly basis.

Skills Required:

• A minimum of 3-4 years ’ experience in Client relationship and account management, marketing, and sales support function.
• Time management skills - The ability to juggle multiple projects with aggressive deadlines
• Stakeholder Management - The ability to proactively troubleshoot client issues and work the client to resolve their issues in a satisfactory manner. This includes understanding the client issues, working with internal research and IT team members to resolve the issue, and communicate clearly and positively with the client throughout the process
• Consultative - The ability to understand the importance of reporting to client measurement programs and to be able to discuss these concepts with clients
• Adaptive and Collaborative - The ability to work a flexible schedule, collaborating with US and European and APAC regions. Will occasionally require evening work hours
• Cross Functional Teamwork - Exceptional cross-group collaboration skills with proven track record of breaking down silos and working with others to maximize impact
• Communication - Excellent written and verbal communication is a must, previous experience in working directly with global clients in the Americas, Europe and APAC will be helpful

Education level:

• Bachelor’s Degree with a diploma in Marketing/Operations

At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.

The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.

About ISG:

Wanted: dynamic and creative individuals ready to connect with a like-minded team. You’ll enjoy all the autonomy you need to help our clients make their digital infrastructure faster and more effective. Free reign for free spirits doesn’t mean you’ve got to go it alone. Over 1400 teammates from around the globe are eager to help you out when things get down to wire. Their expertise will put you on the winning path and keep you there. So, get ready to kickstart your career with a team that’s connected – connected by freedom.:

ISG is a leader in subscription research, advisory and strategy consulting services for senior business and IT executives, technology and software vendors and business / IT services providers. Our mission is to help our clients make better business decisions and create new business value through trusted and objective insights into the key market trends and emerging technologies driving real change.

Position Summary:

The Client Relations Executive will be responsible for providing personalized customer service and support to both information technology outsourcing (ITO) & business process outsourcing (BPO) and telecommunications network service providers through ISG’s Research practice.

This role has a formalized career path developed by the ISG Research Executive Leadership team allowing a Client Relations Executive to pursue specific areas of subject matter expertise. These areas pertain to our business, e.g. strategic account development, benchmarking, client renewal efforts, marketing, etc. The career paths may be geared towards those who seek a management or individual contributor role within ISG Research.

This role is a critical one to ISG Research’s business and the firm. We seek candidates who have exceptional client facing and time management skills as well as a strong fluency with English.

The candidate will be responsible for monitoring and tracking progress of all clients; conduct onboarding sessions, enable client renewals of subscription advisory services; communicate with both internal and external stakeholders, and general support of the Provider Services sales team on related opportunities/questions/issues.

The candidate will be required to have knowledge of ISG Research’s products including ISG Momentum services and other related services as they become relevant

Roles and Responsibilities:

• Manage interaction with ISG Research’s existing clients (IT, BPO and Network service providers)
• Liaison between provider and ISG Advisory community
• Identify proper usage of momentum services by scheduling advisor briefings and workshop for the clients aligned to client’s objectives of the program
• Consultatively work with clients to ensure they see value out of their relationship with ISG; conduct on-boarding calls and regular cadence calls
• Drive and manage monthly/quarterly targets of usage of services per client assigned
• Provide an overview on ISG Tools, services and offerings purchased and track their usage regularly.
• Identify concerns of the client, if any. Compile suggestions to improve our products and manage the feedback process.
• Track and update client activity on a proprietary CRM Tool and create reports on a monthly/quarterly basis.

Skills Required:

• A minimum of 3-4 years’ experience in Client relationship and account management, marketing, and sales support function.
• Time management skills - The ability to juggle multiple projects with aggressive deadlines
• Stakeholder Management - The ability to proactively troubleshoot client issues and work the client to resolve their issues in a satisfactory manner. This includes understanding the client issues, working with internal research and IT team members to resolve the issue, and communicate clearly and positively with the client throughout the process
• Consultative - The ability to understand the importance of reporting to client measurement programs and to be able to discuss these concepts with clients
• Adaptive and Collaborative - The ability to work a flexible schedule, collaborating with US and European and APAC regions. Will occasionally require evening work hours
• Cross Functional Teamwork - Exceptional cross-group collaboration skills with proven track record of breaking down silos and working with others to maximize impact
• Communication - Excellent written and verbal communication is a must, previous experience in working directly with global clients in the Americas, Europe and APAC will be helpful

Education level:

• Bachelor’s Degree with a diploma in Marketing/Operations

At ISG, we don’t just accept difference — we celebrate it, we support it, and we thrive on it for the benefit of our employees, our clients, and our communities. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. ISG is proud to be an equal opportunity workplace and we are committed to creating an inclusive environment for all employees. The more diverse and inclusive we are, the better our work will be.

The duties and responsibilities described in this job description may not be a comprehensive list. Additional tasks may be assigned to the employee from time to time and/or the scope of the job may change as necessitated by business demands.

Position Summary The Client Relations Specialist (CRS) manages a boutique to mid-size book of client service centric businesses with templated HR needs.

The CRS is responsible for being an advocate for the clients, as well as the internal departments, from the time of completion of the client onboarding through the maintenance and retention process, as well as utilizing the tools provided to increase adoption rates of products and services and increase client retention rates.

Essential Duties and Responsibilities The essential functions include, but are not limited to the following • Responsible for acting as a liaison between client and internal operations to ensure a positive working relationship with assigned book of clients • Run point on following client retention processes to retain at risk relationships • Work with internal teams, client, and agent to achieve a high rate of client retention • User set-up and training of our client facing web-based payroll and custom reporting software • Work proactively to facilitate solutions as challenges present themselves • Maintain open communication regarding clients with the necessary internal teams • Assist in the tracking and completion of team projects and initiatives • Review weekly reports to assist with client retention efforts • Review monthly reports to analyze trends Track client repricing requests to ensure timely responses • Analyze data and review procedures and policies to determine answers to clients’ questions • File and maintain client records • Coordinate the resolution of client issues • Perform administrative support tasks, as needed, by the Client Relations team • Process and prepare memos, correspondence, or other documents • Schedule appointments and maintain and update appointment calendars • Act as support for their respective region when team members are traveling • Oversees the operational structural needs of the client to ensure data integrity • Nurture relationships with business owners, client company contacts, marketing agents and internal staff and departments • Escalate and resolve areas of concern, as raised by clients or internal departments • Monitor company performance against service level agreements and flag potential issues • Interact with clients to gain knowledge of their business model and drivers, HR practices, goals, and objectives • Assist with the execution of the service plans by evaluating progress of activities and service requests • Collaborate with internal departments to ensure seamless delivery of services to clients.

Gather and distribute voice of customer feedback to appropriate internal departments • Build cross-functional partnerships to address issues and manage escalations.

Leverage internal relationships to identify opportunities, trends, and process improvements • Successfully manage client expectations in a fast-paced environment • Introduce and drive adoption of new products and services to client • Assist in announcing to clients, changes in compliance using various communication formats • Act as part of a team to continually develop and create improved processes and procedures • Performing annual deliverables client reviews • Responsible for providing online HR guidance and templated HR deliverables, such as handbooks, wage and hour, job descriptions, learning management and other federal and state mandates • Travel (local and long distance) may be required to meet with clients face to face or meet via telephone on a scheduled basis, as determined by size of client, to ensure they are receiving great service and are taking advantage of and utilizing products and services offered.