5,445 Technical Production jobs in India

Position Purpose

The main responsibility of Production ITG - APS organization is to provide applications production support services.

Leveraging BNP Paribas Paris teams expertise and ISPL IT skills, the goal is to enable applications flawless production by providing secure and stable environments and by ensuring that all actions on production environments are done in a controlled manner.

The Production Support team member for the Production ITG - APS team will be primarily responsible for following activities:

Application/Infra Incident Management

Application/Infra Request Fulfilment

Application/Infra Change Implementation

Application/Infra Monitoring

Application/Infra Automation

Functional application support

The team is also expected to work closely with their Paris and AMER regions colleagues.

Responsibilities

Direct Responsibilities

1 Professional background in Finance, vertical with a good understanding of financial terms, Accounting System processes, instruments, and transactions.

2 Ability to analyse business requirements and develop functional specifications

3 Ability to communicate effectively with IT teams as well as Business Teams

4 Familiarity with IT systems / databases

5 Ability to work within tight deadlines.

6 Ability to work independently and as part of a team.

7 Perform first level of investigation for incidents, provide solutions to known issues and be the contact point for end user.

8 Daily health checks including SOD/EOD tasks of production environment.

9 Monitoring alerts and coordinating with DEV team support team and users for further action.

10 Receive, record, and understand issues, suggest improvements, route unknown issues to DEV and BA, work closely with DEV/BA team for the resolution of such unknown issues and then communicate the resolution to the requestor.

11 Ability and willingness to rotate in various shifts during weekdays (Mon-Fri) as below:

2 weeks of General shift from 10:00 AM to 06:30 PM

2 weeks of afternoon shift from 12:30 PM to 09.00 PM

2 weeks of on call support after business hours

12 Ability and willingness to work on weekends on demand basis as per the shift roster

13 Good communication (written & verbal English) skills.

Contributing Responsibilities

Contributing to the processes belonging to the activity, observing requirements and carrying out the necessary remediation

Contributing to the construction of production dashboards and undertaking the actions defined for improving the service

Contribute to continuous improvement actions

Technical & Behavioral Competencies

Primary skillsets (mandatory):

Proficient in ITIL Operation Methodology with strong analytical skills and Proven work experience.

Operation Excellence on Redhat Linux, Windows servers

Vulnerability remediation for LINUX servers and Windows servers

Knowledge on configuration management, monitoring, continuous Integration tools on UNIX and windows platforms; Ansible tools setup

Automation of deployment, customization, upgrades and monitoring through DevOps tools

Strong English communication skills.

Secondary skill sets (good to have):

Experience in providing 24x7 support for critical servers, Availability, Performance, Monitoring, Incident response, Preparation, Change management and Capacity management

Experience working with ServiceNow Ticket Tool

Self-starter with a proactive approach and a problem-solving mindset, capable of working on multiple projects simultaneously and meeting tight deadlines.

Experience with Kubernetes and containers.

Proven working Experience with the Technology below:

Configuration management tools: Ansible, Gitlab CI , DAIR

Script: Shell

Monitoring: Dynatrace

Specific Qualifications (if required)

Skills Referential

Behavioural Skills : (Please select up to 4 skills)

Ability to collaborate / Teamwork

Active listening

Critical thinking

Adaptability

Transversal Skills: (Please select up to 5 skills)

Ability to anticipate business / strategic evolution

Analytical Ability

Ability to develop and adapt a process

Ability to inspire others & generate people's commitment

Ability to set up relevant performance indicators

Education Level:

Master Degree or equivalent

Experience Level

At least 7 years

We are urgently hiring for Application Support Manager for our corporate client in Hyderabad.

CTC
- 25 LPA

Location
- Hi-Tech City.

Job Title:

TAC Support Manager Overview:

We are seeking a highly motivated and experienced TAC Support Manager to lead our global technical assistance center (TAC) operations. The ideal candidate will possess 6-10 years of overall experience, with at least 2 years managing 24x7, 16x6, and other service level agreements, ensuring exceptional customer support across diverse time zones. This role demands strong leadership, technical acumen, and the ability to manage resources effectively in a multi-shift environment. You will be responsible for maintaining high customer satisfaction, driving process improvements, and ensuring timely resolution of technical issues.

Responsibilities:

• Team Leadership and Management:

o Manage a team of technical support engineers across multiple shifts.

o Recruit, train, and mentor team members, fostering a culture of excellence and continuous improvement.

o Conduct performance reviews and provide regular feedback to team members. o Develop and maintain shift schedules to ensure 24x7, 16x6, and other agreed-upon service coverage.

• Service Delivery and SLA Management:

o Ensure adherence to service level agreements (SLAs) and key performance indicators (KPIs).

o Monitor and manage ticket queues, ensuring timely resolution of customer issues.

o Implement and maintain processes for incident, problem, and change management.

o Proactively identify and address potential service disruptions.

o Manage and improve ticket escalation procedures.

• Customer Relationship Management:

o Act as a point of escalation for critical customer issues.

o Maintain strong relationships with key customers, ensuring their satisfaction.

o Conduct regular customer satisfaction surveys and implement improvements based on feedback.

o Coordinate with other internal teams to resolve complex customer issues.

• Technical Expertise and Problem Resolution:

o Provide technical guidance and support to the TAC team.

o Stay up-to-date with the latest technologies and industry best practices.

o Analyze and troubleshoot complex technical issues, driving root cause analysis.

o Contribute to the development of knowledge base articles and technical documentation.

• Process Improvement and Reporting:

o Identify and implement process improvements to enhance efficiency and effectiveness.

o Develop and maintain comprehensive reports on key performance metrics.

o Contribute to the development and maintenance of support tools and systems.

o Manage and report on support related projects.

• Global Support Operations:

o Ensure smooth operation of support services across various time zones and regions.

o Coordinate with international teams and vendors to provide seamless support.

Desired Skills/Experiences:

• 6-10 years of overall experience with 2+ years in managing technical support teams, preferably in a 24x7 environment.

• Proven track record of managing and meeting SLAs.

• Strong understanding of ITIL frameworks and best practices.

• Experience with ticketing systems (e.g., Jira Service Management, ServiceNow).

• Excellent problem-solving and troubleshooting skills.

• Strong communication and interpersonal skills.

• Understanding of IoT, Cloud computing, Web/Mobile App based systems& application architecture is highly desired.

• Direct customer handling experience with customer visits.

• Process & documentation-oriented approach.

• Technically sound, understand & talk techno functional language.

• People & team management – direct & matrix organization.

• Strong in proactive risks, issues & dependencies management.

• Experience managing vendors.

Nice to Have:

• Experience with specific industry domains (e.g., Aviation, Telecommunications).

• Experience with automation and monitoring tools.

• Experience of building and implementing knowledge management systems.

• Experience engaging with high profile customers.

• External client facing experience, Stake holder management – across different levels right up to CXO.

KPIs/Relevant Past Experience:

• Achievement of defined SLAs (e.g., response time, resolution time).

• Customer satisfaction scores (CSAT).

• Ticket resolution rate and first-call resolution rate.

• Reduction in incident recurrence.

• Team performance and adherence to schedules.

• Continuous improvement initiatives implemented.

• Documentation of support processes and knowledge base.

• Uptime of supported systems.

Key Competencies:

• Leadership

• Problem-Solving

• Communication

• Customer Focus

• Technical Expertise

• Process Management

• Time Management

• Organizational skills including attention to detail and multitasking skills.

This Position reports to:

Team Lead Product Engineer

Your role and responsibilities

In this role, you will have the opportunity to contribute to ABBs success with technology, software, product, and system development.

This role is contributing to Motion Drive Product business division based in Peenya, Bangalore, India

You will be mainly responsible for:

• Demonstrate strong understanding of electrical/electronics fundamentals and work hands-on as an independent contributor to troubleshoot, diagnose, and resolve production tester issues using tools like DMM, oscilloscopes, and source meters.
• Coordinate and plan tester-related activities (including burn-in chambers and PCB assemblies) to ensure seamless production flow and prevent downtime.
• Analyze production failuresboth singular and repetitiveusing repair stations and logs; perform thorough root cause analysis using 8D, 5 Why, Fishbone, and causal analysis methodologies.
• Review, maintain, and continuously improve tester sequences, operating manuals, work instructions, and preventive maintenance schedules using Power BI and historical data.
• Identify and implement innovative technical concepts and solutions to categorize, maintain, upgrade, and optimize testers and related equipment.
• Collaborate with project/product managers and vendors to enhance production yield, tester throughput, and resolve component or specification issues.
• Work closely with suppliers, shift leaders, and production teams to reduce line failure rates, monitor performance, and implement sustainable improvements.
• Own end-to-end technical challenge resolutiondiagnosing issues, proposing cost-effective solutions, and managing technical procurement processes independently.

Qualifications for the role

• Qualification : Bachelors in Electrical and Electronics or similar discipline
• Serve as a hands-on individual contributor with 5+ years of experience in production troubleshooting, including PCB assemblies, testers, and test jigs.
• Apply a methodical, fact-based approach to diagnosing and resolving issues in electrical, electronics, mechanical, thermal, and embedded system interactions.
• Demonstrate strong fundamentals in electrical and electronics component engineering, with working knowledge of AC/DC power sources (single and 3-phase), motors, EMC, and communication protocols.
• Possess proficiency in SQL and tester scripting languages, with the ability to analyze equipment breakdown reports to improve tester yield.
• Exhibit an open-minded and innovative mindset with solid grounding in 6S, Six Sigma, Functional Safety, and health and safety standards.
• Participate in Verification and Validation of Drive products, ensuring adherence to technical and safety standards.
• Communicate effectively with stakeholders through clear technical articulation, strong people skills, and a collaborative problem-solving attitude.

To submit your application, please click the "Apply" button online.

Job titles: Senior/Lead Technical Support Engineer  Senior/Lead Production Support Engineer  Senior/Lead Application Support Engineer Level 3 Support Engineer Experience: 5-10 years Role Overview: T his role is responsible for troubleshooting and resolving production incidents.

This role acts as a bridge between the support and development teams, handling technical investigations, applying quick fixes, and escalating critical issues.

By managing and resolving incidents effectively, this role allows the development team to focus on R&D and feature development.

Key Responsibilities: Incident Management and Troubleshooting Take ownership of production incidents, perform deep-dive investigations, and provide immediate resolutions or workarounds.

Monitor production alerts, logs, and error notifications in real-time to ensure rapid incident response.

Escalate unresolved issues to the development team only when necessary, minimizing their involvement in routine incidents.

Document all production issues, resolutions, and lessons learned to improve troubleshooting efficiency.

Develop and maintain incident response plans to ensure a structured troubleshooting approach.

Collaboration and Support Enablement Work closely with the support team to assist with technical escalations and ensure customer issues are addressed quickly.

Coordinate with the development team to report recurring issues that need long-term fixes while reducing their direct involvement in incident handling.

Communicate incident status, impact, and resolution progress to key stakeholders and leadership.

System Monitoring and Performance Optimization Monitor support emails, process failure notification emails, and Prometheus alerts to proactively detect or prevent incidents before they occur.

Work with DevOps to improve observability, logging, and alerting strategies.

Suggest Workarounds and Implement Quick Fixes Understand the product and customer use cases to provide workaround solutions when needed.

Execute minor SQL queries and data fixes to resolve customer issues without requiring development team intervention.

Leadership and Team Management Lead and mentor a team of junior support engineers, ensuring they follow best practices in incident handling.

Train the support team on troubleshooting common production issues.

Establish clear ownership of incident response to reduce ad-hoc escalations to the development team.

Required Qualifications: Technical Skills: 5+ years of experience in production support, incident management, or site reliability engineering.

Good expertise in Linux/Unix systems and troubleshooting.

Experience with monitoring tools such as ELK Stack, Grafana, Prometheus, and CloudWatch.

Proficiency in SQL (MySQL, PostgreSQL, or Oracle) for running queries and applying minor data fixes.

Hands-on experience with log analysis and debugging using ELK Stack.

Knowledge of scripting languages such as Shell, Python, or Groovy to automate incident handling.

Familiarity with microservices, REST APIs, and message queues like RabbitMQ and Kafka.

Soft Skills and Leadership: Strong problem-solving and troubleshooting skills under pressure.

Ability to mentor junior engineers and effectively lead small teams.

Excellent communication skills for collaboration with engineering , CS and DevOps teams Proactive mindset to reduce developer involvement in incident handling and improve overall system reliability.

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Role & responsibilities:

Job Summary:

We are seeking a skilled and detail-oriented Production Officer with hands-on experience in autoclave operations within a parenteral pharmaceutical manufacturing environment. The ideal candidate will be responsible for ensuring sterile production processes, maintaining equipment, and adhering to GMP standards.

Key Responsibilities:

• Operate and monitor autoclave machines for sterilization of equipment, garments, and components.
• Ensure compliance with aseptic processing and cleanroom protocols.
• Maintain accurate documentation of sterilization cycles and batch records.
• Perform routine checks and preventive maintenance of autoclave and related equipment.
• Coordinate with QA/QC for validation and calibration activities.
• Support production planning and execution of parenteral dosage forms (e.g., injectables).
• Adhere strictly to cGMP, SOPs, and safety guidelines.
• Participate in audits and assist in regulatory compliance activities.
• Outline the day-to-day responsibilities for this role.

Preferred candidate profile:

Specify required role expertise, previous job experience, or relevant certifications.

Send Cv at Rashmi.-

Set desired parameter to control & reduce the wastage

ITI

Primary Location

Job

Organization

Employee Status

Job Level

Travel

Job Posting

Job Title: Production Trainee – Leather Manufacturing

Location: Alanshur, Chennai

Qualification: Any degree (Freshers welcome)

Role Summary:

Join our production team to learn leather processing, machine operations, and quality control. Ideal for graduates eager to build a career in manufacturing.

Responsibilities:

• Assist in cutting, stitching, finishing, and packing
• Support machine operation and quality checks
• Follow safety and SOP guidelines
• Coordinate with supervisors for smooth workflow

Skills:

• Willingness to learn factory processes
• Basic Tamil/English communication
• Attention to detail and teamwork

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹18,000.00 per month

Benefits:

• Paid sick time
• Provident Fund

Education:

• Bachelor's (Required)

Work Location: In person

Responsibilities:

* Ensure quality control processes are followed

* Collaborate with cross-functional teams on projects

* Design, implement, and maintain production systems

* Optimize resource utilization and reduce costs

Office cab/shuttle

Over time allowance

Employee state insurance

Provident fund