4,422 Technical Services jobs in India
Manager, Technical Services
Bangalore, Karnataka
NTT America, Inc.
Posted 2 days ago
Job Viewed
Job Description
**Make an impact with NTT DATA**
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Manager, Technical Services is a management role, responsible for providing a service to clients ensuring that their IT infrastructure and systems remain operational through coordinating the proactive identification and resolution of technical incidents and problems that will restore service to clients.
This role ensures zero missed service level agreement conditions and the achievement of client satisfaction through assisting with the planning, building and supporting of technology solutions.
The Manager, Technical Services focuses on ensuring all lines of support for complex incidents, requests, events and/or problems through the effective management and leadership of a team of Engineers and/or Specialists.
This role works closely with a variety of cross functions teams to ensure the highest level of client satisfaction and the successful continuance of business operations within the organization, operating within one or more lines of business.
This is a people management role responsible for providing guidance, mentorship, and fostering a collaborative and high-performing work environment.
**Key responsibilities:**
+ May contribute to strategy development and manages the implementation of strategy to achieve revenue and expense targets.
+ Collaborates with internal stakeholders to set the standard for client satisfaction and assists with the development of client service policies, procedures and standards that will ensure the continued satisfaction of our clients.
+ Manages and coordinates initiatives to solve client problems.
+ Assists with complaint handling or any major incidents that require intervention and ensures the prompt resolution of these incidents.
+ Ensures that assigned infrastructure at the client site is configured, installed, tested and operational.
+ Ensures the identification and development of a feedback; complaints and problem-solving procedure for clients to use thereby ensuring proactive incident management at client sites.
+ Takes full ownership for managing efficiency levels, streamlining procedures to deliver customer excellence.
+ Manages resource capacity to achieve service level agreements.
+ Participates in client reviews to proactively manage client service level requirements and fulfilment.
+ Provides information for the operational plan and works with internal stakeholders to execute the strategy.
+ Provides business advice and technical consultation to clients when required.
**To thrive in this role, you need to have:**
+ Advanced business and commercial orientation and with a supporting interest in technology.
+ Advanced knowledge of technical services, IT service management, and related technologies.
+ Ability to stay up to date with industry trends, emerging technologies, and best practices.
+ Advanced knowledge of technical services concepts, IT service management (ITSM) practices, and industry best practices.
+ Advanced understanding of various information technology domains, including infrastructure, cloud services, cybersecurity, application management, networks, data center and collaboration.
+ Excellent client-facing and communication skills, with the ability to build and maintain strong client relationships.
+ Advanced management qualities, including the ability to inspire and mentor a team.
+ Ability to facilitate presentation of technical and complex matters to a diverse audience.
+ Ability to analyze data and produce reports on issues and recommend resolutions.
+ Ability to multi-task, set priorities and meet deadlines.
+ Advanced knowledge of ITIL (Information Technology Infrastructure Library) practices is desirable.
+ Ability to work collaboratively with cross-functional teams and stakeholders.
**Academic qualifications and certifications:**
+ Bachelor's degree or equivalent in Business or Information Technology or related field.
+ Master's degree or equivalent in Information Technology or Business Administration preferred.
+ ITIL certification is desirable.
**Required experience:**
+ Advanced level of relevant experience in similar role within a related global technology environment.
+ Advanced previous experience operationally managing a technical team.
+ Advanced level of experience dealing with clients and managing service levels.
+ Advanced stakeholder engagement experience at all levels in the organization.
**Workplace type** **:**
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive.
**Your day at NTT DATA**
The Manager, Technical Services is a management role, responsible for providing a service to clients ensuring that their IT infrastructure and systems remain operational through coordinating the proactive identification and resolution of technical incidents and problems that will restore service to clients.
This role ensures zero missed service level agreement conditions and the achievement of client satisfaction through assisting with the planning, building and supporting of technology solutions.
The Manager, Technical Services focuses on ensuring all lines of support for complex incidents, requests, events and/or problems through the effective management and leadership of a team of Engineers and/or Specialists.
This role works closely with a variety of cross functions teams to ensure the highest level of client satisfaction and the successful continuance of business operations within the organization, operating within one or more lines of business.
This is a people management role responsible for providing guidance, mentorship, and fostering a collaborative and high-performing work environment.
**Key responsibilities:**
+ May contribute to strategy development and manages the implementation of strategy to achieve revenue and expense targets.
+ Collaborates with internal stakeholders to set the standard for client satisfaction and assists with the development of client service policies, procedures and standards that will ensure the continued satisfaction of our clients.
+ Manages and coordinates initiatives to solve client problems.
+ Assists with complaint handling or any major incidents that require intervention and ensures the prompt resolution of these incidents.
+ Ensures that assigned infrastructure at the client site is configured, installed, tested and operational.
+ Ensures the identification and development of a feedback; complaints and problem-solving procedure for clients to use thereby ensuring proactive incident management at client sites.
+ Takes full ownership for managing efficiency levels, streamlining procedures to deliver customer excellence.
+ Manages resource capacity to achieve service level agreements.
+ Participates in client reviews to proactively manage client service level requirements and fulfilment.
+ Provides information for the operational plan and works with internal stakeholders to execute the strategy.
+ Provides business advice and technical consultation to clients when required.
**To thrive in this role, you need to have:**
+ Advanced business and commercial orientation and with a supporting interest in technology.
+ Advanced knowledge of technical services, IT service management, and related technologies.
+ Ability to stay up to date with industry trends, emerging technologies, and best practices.
+ Advanced knowledge of technical services concepts, IT service management (ITSM) practices, and industry best practices.
+ Advanced understanding of various information technology domains, including infrastructure, cloud services, cybersecurity, application management, networks, data center and collaboration.
+ Excellent client-facing and communication skills, with the ability to build and maintain strong client relationships.
+ Advanced management qualities, including the ability to inspire and mentor a team.
+ Ability to facilitate presentation of technical and complex matters to a diverse audience.
+ Ability to analyze data and produce reports on issues and recommend resolutions.
+ Ability to multi-task, set priorities and meet deadlines.
+ Advanced knowledge of ITIL (Information Technology Infrastructure Library) practices is desirable.
+ Ability to work collaboratively with cross-functional teams and stakeholders.
**Academic qualifications and certifications:**
+ Bachelor's degree or equivalent in Business or Information Technology or related field.
+ Master's degree or equivalent in Information Technology or Business Administration preferred.
+ ITIL certification is desirable.
**Required experience:**
+ Advanced level of relevant experience in similar role within a related global technology environment.
+ Advanced previous experience operationally managing a technical team.
+ Advanced level of experience dealing with clients and managing service levels.
+ Advanced stakeholder engagement experience at all levels in the organization.
**Workplace type** **:**
**About NTT DATA**
NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.
**Equal Opportunity Employer**
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.
This advertiser has chosen not to accept applicants from your region.
0
Lead, Technical Services
Gurugram, Uttar Pradesh
MongoDB
Posted 2 days ago
Job Viewed
Job Description
MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere-on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it's no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.
We are looking to speak to candidates who are based in Gurugram for our hybrid working model.
MongoDB Technical Services Engineering Team uses their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems like:
+ Consulting on application or schema design
+ Optimizing performance and solving scalability issues
+ Resolving production outages
+ Designing and reviewing operational procedures like business continuity plans
+ Explaining the internals of MongoDB
We need an experienced team lead who is able to mentor, train and coach a diverse crew in Gurugram/Bengaluru. You will be expected to ensure caseload is addressed accurately, quickly and professionally while maintaining focus on customers' success. You will also collaborate with Customer Success Management, Solutions Architects and other internal stakeholders on high profile customers as we migrate and support business-critical applications.
The Technical Services Team Lead will report into the regional manager and will be primarily supervising the core TSEs in the Gurugram location.
**If You're Passionate About The Opportunity To**
+ Manage a fast growing team of engineers focused on troubleshooting production systems
+ Champion customer's needs and contribute to the evolution of our Developer Data Platform
**Responsibilities**
+ Drive customer success by guiding the team to solve fascinating technical problems, all the way from design through to production operations. This includes managing their team's workflow, assisting on hands-on customer issues and managing both internal and external escalations
+ Work in conjunction with the team Manager, assuming day-to-day operational responsibilities for the team. This includes tasks such as hiring, training, mentoring, meetings and performance evaluations
+ Contribute to internal technical projects which can include software development, benchmarking, building documentation and training guides and providing oversight on other engineers' project work
+ Ensure we are investing the right resources, addressing the right problems and scaling the organization properly to fuel our hyper-growth. This means you'll also be expected to drive monthly and quarterly pain and bug reports to Engineering, improve operational workflows with internal teams at MongoDB, coordinate regional trainings, summits and conferences as well as focus on how we address market demand for our product and services more broadly
**Requirements**
+ 2+ years of prior experience leading teams either directly or indirectly
+ Patience, empathy and a genuine desire to help others
+ Strong background in one or more of the following (ideally with some experience in the rest)
+ Software development/design
+ Systems Administration, Linux preferred
+ Database administration
+ Performance tuning and benchmarking
+ Providing technical support to internal and/or external customers
+ Configuration and usage of common cloud providers (AWS, GCP, Azure)
+ Networking knowledge, including firewalls and load balancers
+ ~10 years of Experience managing large-scale databases (RDBMS or NoSQL or both)
+ Excellent communication skills, both written and verbal
+ The ability to think on your feet, remain calm under pressure and find solutions to challenges in real-time
+ Strong diagnostic/troubleshooting process with significant experience troubleshooting end-to-end technical issues in production environments
Nice to have
+ Experience using or managing MongoDB
+ Experience coding in one or more of Java, PHP, Python, Ruby, C, C++, C#, Javascript
To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB ( , and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Requisition ID
We are looking to speak to candidates who are based in Gurugram for our hybrid working model.
MongoDB Technical Services Engineering Team uses their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems like:
+ Consulting on application or schema design
+ Optimizing performance and solving scalability issues
+ Resolving production outages
+ Designing and reviewing operational procedures like business continuity plans
+ Explaining the internals of MongoDB
We need an experienced team lead who is able to mentor, train and coach a diverse crew in Gurugram/Bengaluru. You will be expected to ensure caseload is addressed accurately, quickly and professionally while maintaining focus on customers' success. You will also collaborate with Customer Success Management, Solutions Architects and other internal stakeholders on high profile customers as we migrate and support business-critical applications.
The Technical Services Team Lead will report into the regional manager and will be primarily supervising the core TSEs in the Gurugram location.
**If You're Passionate About The Opportunity To**
+ Manage a fast growing team of engineers focused on troubleshooting production systems
+ Champion customer's needs and contribute to the evolution of our Developer Data Platform
**Responsibilities**
+ Drive customer success by guiding the team to solve fascinating technical problems, all the way from design through to production operations. This includes managing their team's workflow, assisting on hands-on customer issues and managing both internal and external escalations
+ Work in conjunction with the team Manager, assuming day-to-day operational responsibilities for the team. This includes tasks such as hiring, training, mentoring, meetings and performance evaluations
+ Contribute to internal technical projects which can include software development, benchmarking, building documentation and training guides and providing oversight on other engineers' project work
+ Ensure we are investing the right resources, addressing the right problems and scaling the organization properly to fuel our hyper-growth. This means you'll also be expected to drive monthly and quarterly pain and bug reports to Engineering, improve operational workflows with internal teams at MongoDB, coordinate regional trainings, summits and conferences as well as focus on how we address market demand for our product and services more broadly
**Requirements**
+ 2+ years of prior experience leading teams either directly or indirectly
+ Patience, empathy and a genuine desire to help others
+ Strong background in one or more of the following (ideally with some experience in the rest)
+ Software development/design
+ Systems Administration, Linux preferred
+ Database administration
+ Performance tuning and benchmarking
+ Providing technical support to internal and/or external customers
+ Configuration and usage of common cloud providers (AWS, GCP, Azure)
+ Networking knowledge, including firewalls and load balancers
+ ~10 years of Experience managing large-scale databases (RDBMS or NoSQL or both)
+ Excellent communication skills, both written and verbal
+ The ability to think on your feet, remain calm under pressure and find solutions to challenges in real-time
+ Strong diagnostic/troubleshooting process with significant experience troubleshooting end-to-end technical issues in production environments
Nice to have
+ Experience using or managing MongoDB
+ Experience coding in one or more of Java, PHP, Python, Ruby, C, C++, C#, Javascript
To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB ( , and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Requisition ID
This advertiser has chosen not to accept applicants from your region.
1
Technical Services Engineer
Bengaluru, Karnataka
MongoDB
Posted 2 days ago
Job Viewed
Job Description
MongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere-on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it's no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.
MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB.
We are looking to speak to candidates who are based in Bangalore for our hybrid working model.
**Cool things you'll do**
You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.
This role specifically follows a weekend support model (Sunday to Thursday, with Friday and Saturday as the week-off) and requires adherence to EMEA Hours (2pm to 10pm IST). If you're passionate about being a Technical Services Engineer - Core and are open to flexible, weekend-oriented scheduling, we encourage you to apply!
**As an ideal candidate, you will have**
We consider all candidates with an eye for those who are self taught, curious, and multi-faceted. Our ideal TSE candidate should also have:
+ 5+ years of relevant experience
+ Strong technical experience in one (or more) of the following areas
+ Systems administration
+ Scalable and Highly available distributed systems
+ Network Administration
+ Database architecture and administration
+ Application Architecture
+ Data architecture and design
+ Performance tuning and benchmarking
+ A B.Tech / B.S. or equivalent work experience
**Nice to have**
+ Basic understanding of AI, including ML, LLMs, and RAG principles.
+ Experience on one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl
It's crucial for every candidate that they can check off all of these boxes
+ Excellent communication skills, both written and verbal
+ Genuine desire to help people
+ Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills
+ Ability to think on your feet, remain calm under pressure and solve problems in real-time
+ Desire and ability to rapidly learn a wide variety of new technical skills
+ Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help
**Success Measures**
+ **In 3 months** , you'll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training.
+ **In 6 months** , you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam.
+ **In 12 months** , you will work on gaining expertise to be a part of a technical experts group within the MongoDB ecosystem and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently.
To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB ( , and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Requisition ID
MongoDB Technical Services Engineers use their exceptional problem solving and customer service skills, along with their deep technical experience, to advise customers and to solve their complex MongoDB problems. Technical Service Engineers are experts in the entire MongoDB ecosystem - database server, drivers, cloud and infrastructure. This also includes services such as Atlas (database as a service), or Cloud Manager (which helps customers with automation, backup and monitoring of their MongoDB systems). Our engineers combine their MongoDB expertise with passion, initiative, teamwork and a great sense of humor to help our customers to be successful with MongoDB.
We are looking to speak to candidates who are based in Bangalore for our hybrid working model.
**Cool things you'll do**
You'll be working alongside our largest customers, solving their complex challenges - resolving questions on architecture, performance, recovery, security, and everything in between. You'll be an expert resource on best practices in running MongoDB at scale, whatever that scale may be. You'll be an advocate for customers' needs - interfacing with our product management and development teams on their behalf. And you'll contribute to internal projects, including software development of support tools for performance, benchmarking, and diagnostics.
This role specifically follows a weekend support model (Sunday to Thursday, with Friday and Saturday as the week-off) and requires adherence to EMEA Hours (2pm to 10pm IST). If you're passionate about being a Technical Services Engineer - Core and are open to flexible, weekend-oriented scheduling, we encourage you to apply!
**As an ideal candidate, you will have**
We consider all candidates with an eye for those who are self taught, curious, and multi-faceted. Our ideal TSE candidate should also have:
+ 5+ years of relevant experience
+ Strong technical experience in one (or more) of the following areas
+ Systems administration
+ Scalable and Highly available distributed systems
+ Network Administration
+ Database architecture and administration
+ Application Architecture
+ Data architecture and design
+ Performance tuning and benchmarking
+ A B.Tech / B.S. or equivalent work experience
**Nice to have**
+ Basic understanding of AI, including ML, LLMs, and RAG principles.
+ Experience on one or more of Java, Python, Ruby, C, C++, C#, Javascript, node.js, Go, PHP, or Perl
It's crucial for every candidate that they can check off all of these boxes
+ Excellent communication skills, both written and verbal
+ Genuine desire to help people
+ Uncontrollable urge to investigate and solve problems, with advanced diagnostic and troubleshooting skills
+ Ability to think on your feet, remain calm under pressure and solve problems in real-time
+ Desire and ability to rapidly learn a wide variety of new technical skills
+ Strong teamwork: willingness and ability to get help from team members when required, and the good judgment to know when to seek help
**Success Measures**
+ **In 3 months** , you'll have gained a deep understanding of MongoDB and its ecosystem. You will complete New Hire Training.
+ **In 6 months** , you will be comfortable working frontline with our customers. You will also complete the MongoDB Certified DBA Associate exam.
+ **In 12 months** , you will work on gaining expertise to be a part of a technical experts group within the MongoDB ecosystem and will be helping your peer engineers in advance diagnostics. Also, you will be encouraged to handle technical escalations independently.
To drive the personal growth and business impact of our employees, we're committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees' wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it's like to work at MongoDB ( , and help us make an impact on the world!
MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter.
MongoDB is an equal opportunities employer.
Requisition ID
This advertiser has chosen not to accept applicants from your region.
2
Technical Services Consultant
Pune, Maharashtra
Google
Posted 2 days ago
Job Viewed
Job Description
**Minimum qualifications:**
+ Bachelor's degree in Science, Technology, Engineering, Mathematics or equivalent practical experience.
+ 3 years of experience in solution engineering.
+ 2 years of experience in system architecture and reading code (e.g., Python).
+ 1 year of experience in stakeholder management, professional services, or technical consulting.
**Preferred qualifications:**
+ Master's degree in Engineering, Computer Science, or a related technical field.
+ Experience in collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver solutions.
+ Experience in application or workload migration to public cloud providers.
+ Knowledge of Information Technology (IT) operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships.
You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities:**
+ Accelerate customer adoption of Google Cloud. Provide technical guidance and manage timelines, milestones, migration goals and business transformation strategies.
+ Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to drive customer momentum.
+ Develop relationships with stakeholders to facilitate adoption of new features and products. Partner with Support, Engineers, and Site Reliability Engineers to ensure customer success and optimize customer's experience.
+ Develop best practices and assets based on learnings from customer journeys to automate and promote customer success.
+ Work with customer stakeholders as a trusted advisor and provide expert guidance on solution decisions.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
+ Bachelor's degree in Science, Technology, Engineering, Mathematics or equivalent practical experience.
+ 3 years of experience in solution engineering.
+ 2 years of experience in system architecture and reading code (e.g., Python).
+ 1 year of experience in stakeholder management, professional services, or technical consulting.
**Preferred qualifications:**
+ Master's degree in Engineering, Computer Science, or a related technical field.
+ Experience in collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver solutions.
+ Experience in application or workload migration to public cloud providers.
+ Knowledge of Information Technology (IT) operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships.
You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities:**
+ Accelerate customer adoption of Google Cloud. Provide technical guidance and manage timelines, milestones, migration goals and business transformation strategies.
+ Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to drive customer momentum.
+ Develop relationships with stakeholders to facilitate adoption of new features and products. Partner with Support, Engineers, and Site Reliability Engineers to ensure customer success and optimize customer's experience.
+ Develop best practices and assets based on learnings from customer journeys to automate and promote customer success.
+ Work with customer stakeholders as a trusted advisor and provide expert guidance on solution decisions.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
This advertiser has chosen not to accept applicants from your region.
3
Technical Services Consultant
Bengaluru, Karnataka
Google
Posted 2 days ago
Job Viewed
Job Description
**Minimum qualifications:**
+ Bachelor's degree in Science, Technology, Engineering, Mathematics or equivalent practical experience.
+ 3 years of experience in solution engineering.
+ 2 years of experience in system architecture and reading code (e.g., Python).
+ 1 year of experience in stakeholder management, professional services, or technical consulting.
**Preferred qualifications:**
+ Master's degree in Engineering, Computer Science, or a related technical field.
+ Experience in collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver solutions.
+ Experience in application or workload migration to public cloud providers.
+ Knowledge of Information Technology (IT) operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships.
You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities:**
+ Accelerate customer adoption of Google Cloud. Provide technical guidance and manage timelines, milestones, migration goals and business transformation strategies.
+ Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to drive customer momentum.
+ Develop relationships with stakeholders to facilitate adoption of new features and products. Partner with Support, Engineers, and Site Reliability Engineers to ensure customer success and optimize customer's experience.
+ Develop best practices and assets based on learnings from customer journeys to automate and promote customer success.
+ Work with customer stakeholders as a trusted advisor and provide expert guidance on solution decisions.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
+ Bachelor's degree in Science, Technology, Engineering, Mathematics or equivalent practical experience.
+ 3 years of experience in solution engineering.
+ 2 years of experience in system architecture and reading code (e.g., Python).
+ 1 year of experience in stakeholder management, professional services, or technical consulting.
**Preferred qualifications:**
+ Master's degree in Engineering, Computer Science, or a related technical field.
+ Experience in collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver solutions.
+ Experience in application or workload migration to public cloud providers.
+ Knowledge of Information Technology (IT) operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships.
You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities:**
+ Accelerate customer adoption of Google Cloud. Provide technical guidance and manage timelines, milestones, migration goals and business transformation strategies.
+ Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to drive customer momentum.
+ Develop relationships with stakeholders to facilitate adoption of new features and products. Partner with Support, Engineers, and Site Reliability Engineers to ensure customer success and optimize customer's experience.
+ Develop best practices and assets based on learnings from customer journeys to automate and promote customer success.
+ Work with customer stakeholders as a trusted advisor and provide expert guidance on solution decisions.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
This advertiser has chosen not to accept applicants from your region.
4
Technical Services Consultant
Hyderabad, Andhra Pradesh
Google
Posted 2 days ago
Job Viewed
Job Description
**Minimum qualifications:**
+ Bachelor's degree in Science, Technology, Engineering, Mathematics or equivalent practical experience.
+ 3 years of experience in solution engineering.
+ 2 years of experience in system architecture and reading code (e.g., Python).
+ 1 year of experience in stakeholder management, professional services, or technical consulting.
**Preferred qualifications:**
+ Master's degree in Engineering, Computer Science, or a related technical field.
+ Experience in collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver solutions.
+ Experience in application or workload migration to public cloud providers.
+ Knowledge of Information Technology (IT) operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships.
You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities:**
+ Accelerate customer adoption of Google Cloud. Provide technical guidance and manage timelines, milestones, migration goals and business transformation strategies.
+ Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to drive customer momentum.
+ Develop relationships with stakeholders to facilitate adoption of new features and products. Partner with Support, Engineers, and Site Reliability Engineers to ensure customer success and optimize customer's experience.
+ Develop best practices and assets based on learnings from customer journeys to automate and promote customer success.
+ Work with customer stakeholders as a trusted advisor and provide expert guidance on solution decisions.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
+ Bachelor's degree in Science, Technology, Engineering, Mathematics or equivalent practical experience.
+ 3 years of experience in solution engineering.
+ 2 years of experience in system architecture and reading code (e.g., Python).
+ 1 year of experience in stakeholder management, professional services, or technical consulting.
**Preferred qualifications:**
+ Master's degree in Engineering, Computer Science, or a related technical field.
+ Experience in collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver solutions.
+ Experience in application or workload migration to public cloud providers.
+ Knowledge of Information Technology (IT) operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships.
You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities:**
+ Accelerate customer adoption of Google Cloud. Provide technical guidance and manage timelines, milestones, migration goals and business transformation strategies.
+ Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to drive customer momentum.
+ Develop relationships with stakeholders to facilitate adoption of new features and products. Partner with Support, Engineers, and Site Reliability Engineers to ensure customer success and optimize customer's experience.
+ Develop best practices and assets based on learnings from customer journeys to automate and promote customer success.
+ Work with customer stakeholders as a trusted advisor and provide expert guidance on solution decisions.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
This advertiser has chosen not to accept applicants from your region.
5
Technical Services Consultant
Gurugram, Uttar Pradesh
Google
Posted 2 days ago
Job Viewed
Job Description
**Minimum qualifications:**
+ Bachelor's degree in Science, Technology, Engineering, Mathematics or equivalent practical experience.
+ 3 years of experience in solution engineering.
+ 2 years of experience in system architecture and reading code (e.g., Python).
+ 1 year of experience in stakeholder management, professional services, or technical consulting.
**Preferred qualifications:**
+ Master's degree in Engineering, Computer Science, or a related technical field.
+ Experience in collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver solutions.
+ Experience in application or workload migration to public cloud providers.
+ Knowledge of Information Technology (IT) operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships.
You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities:**
+ Accelerate customer adoption of Google Cloud. Provide technical guidance and manage timelines, milestones, migration goals and business transformation strategies.
+ Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to drive customer momentum.
+ Develop relationships with stakeholders to facilitate adoption of new features and products. Partner with Support, Engineers, and Site Reliability Engineers to ensure customer success and optimize customer's experience.
+ Develop best practices and assets based on learnings from customer journeys to automate and promote customer success.
+ Work with customer stakeholders as a trusted advisor and provide expert guidance on solution decisions.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
+ Bachelor's degree in Science, Technology, Engineering, Mathematics or equivalent practical experience.
+ 3 years of experience in solution engineering.
+ 2 years of experience in system architecture and reading code (e.g., Python).
+ 1 year of experience in stakeholder management, professional services, or technical consulting.
**Preferred qualifications:**
+ Master's degree in Engineering, Computer Science, or a related technical field.
+ Experience in collaborating with teams, groups, business units, channel partners, systems integrators, and third-party developers to deliver solutions.
+ Experience in application or workload migration to public cloud providers.
+ Knowledge of Information Technology (IT) operations, database systems, networking, IT security, application development, service architecture, cloud-native application development, hosted services, storage systems, or content delivery networks.
As a Technical Solutions Consultant, you will be responsible for the technical relationship of our largest advertising clients and/or product partners. You will lead cross-functional teams in Engineering, Sales and Product Management to leverage emerging technologies for our external clients/partners. From concept design and testing to data analysis and support, you will oversee the technical execution and business operations of Google's online advertising platforms and/or product partnerships.
You will be able to balance business and partner needs with technical constraints, develop innovative, cutting edge solutions and act as a partner and consultant to those you are working with. You will also be able to build tools and automate products, oversee the technical execution and business operations of Google's partnerships, as well as develop product strategy and prioritize projects and resources.
Google Cloud accelerates every organization's ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google's cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
**Responsibilities:**
+ Accelerate customer adoption of Google Cloud. Provide technical guidance and manage timelines, milestones, migration goals and business transformation strategies.
+ Advocate for customer needs in order to overcome adoption blockers and drive new feature development. Lead across multiple work streams and teams to drive customer momentum.
+ Develop relationships with stakeholders to facilitate adoption of new features and products. Partner with Support, Engineers, and Site Reliability Engineers to ensure customer success and optimize customer's experience.
+ Develop best practices and assets based on learnings from customer journeys to automate and promote customer success.
+ Work with customer stakeholders as a trusted advisor and provide expert guidance on solution decisions.
Google is proud to be an equal opportunity workplace and is an affirmative action employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also and If you have a need that requires accommodation, please let us know by completing our Accommodations for Applicants form:
This advertiser has chosen not to accept applicants from your region.
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6
Technical Services Manager
Mumbai Metropolitan Region, Maharashtra
WACKER
Posted 4 days ago
Job Viewed
Job Description
Job Summary
The Technical Service Manager will provide comprehensive technical support across Coating, Packaging, Carpet, and Adhesive segments within the Polymer business. The hired incumbent will drive customer solutions, support sales, and guide product development by bridging market needs with internal functions, including R&D, production, and regulatory affairs.
Key Responsibilities
- Deliver technical services and formulation support for targeted segments
- Develop and adapt formulations for local market requirements
- Conduct technical training for customers, distributors, and internal teams
- Perform competitive analysis and recommend strategies
- Ensure compliance with statutory and internal standards
- Manage lab operations efficiently and uphold EHS and ISO requirements
- Support customer complaint resolution and application troubleshooting
- Maintain lab equipment, calibrate instruments, and document results
- Participate in field trials and on-site customer visits as needed
- Contribute to technical papers, exhibitions, and industry seminars
Job Requirements
- MSc or Bachelor of Engineering or Master's of Engineering in Chemistry preferred
- At least 8 years of formulation experience in Polymer dispersions/coatings with at least 2 years in a supervisory/people leadership role
- Sound understanding of polymer science and standard test methods
- Strong customer focus with the ability to provide prompt, practical solutions
- Deep knowledge of core markets, competitors, and emulsion polymer technology
This advertiser has chosen not to accept applicants from your region.
7
Technical Services Engineer
Pune, Maharashtra
Confidential
Posted today
Job Viewed
Job Description
- Must have at least 5 years of experience as Oracle Applications Database Administrator.
- Experience in providing support on 24/7.
- Production support for all reported issues or change requests for various Oracle Enterprise Application Suites Databases.
- Maintain and update server documentation and password changes in secret server.
- Analyze and document vulnerabilities at various levels for enterprise systems and work towards resolutions.
- Design, review and maintain the support, enhancements, project, upgrade processes tools.
- Documenting Root Cause Analysis for all Critical and Priority 1 issues.
- Work with Oracle Support of various issuesExperience in working Configuration Management, Change Management and Incident Management.
- Ability to multitask and work with functional consultants and client contacts as required.
- Excellent problem-solving skills.Detail Oriented and Self Starter.
- Maintenance of application and database servers.
- Keeping them updated with all latest patches.
- Applying Quarterly CPU/PSU patches and following it up with the respective stockholders for validation and downtime etc.
- in Production Monitoring of oracle Instances and various s and following it up with the technical and Functional team to the closure.
- Cloning and taking backups of the instances on a periodic basis as well as on demand.Technical code migrations in production.
- Keeping himself abreast with the new technology and trends.Helping Technical team on the performance tuning of SQL, PLSQL and Database.
- Liaise with Oracle on the production issues and product bugs .In-depth experience in the following Weblogic Application Server Installation and Administration.
- Oracle Fusion Middleware Installation and Administration.
- Oracle RDBMS Installation and Administration (including RAC databases) with Oracle, EBS, and other applications including WebLogic, Application Server, SOA or any FMW Application.
- Good experience in database administration, maintenance of oracle databases and EBS-ERP databases.
- Good experience in writing Unix shell scripts.Expertise in all major versions of technology stack including Database, iAS, Forms, Reports, PL/SQL, Java, Enterprise Manager, SOA, WebLogic and JVM.
- Hands-on operational expertise as an Oracle DBA, with technologies such as RAC, DataGuard, High Availability and Backup/Recovery (RMAN), if having experience in to SSO (On-premise /Cloud) will be advantage.
- Fusion Middleware - Advanced understanding Performance tuning.
- Management, Identity Management and High Availability aspects of Fusion Middleware EBS Application and Technology Stack - Performed one or more successful upgrades for technology stack and applications.Performance Tuning - Advanced performance-tuning skills to review performance reports (ADDM, AWR, ASH), Application code and SQLs to optimize application run times.
- Would not need to escalate performance issues.
- Verbal communications both technical speaking and conversational communication.
- Assertiveness must be able to run a conference call during a highly critical outage Written Communication Skills Organizational skills Certification on Oracle Data Base Administration in the newer versions Should have an work in 24x7 support including night shift.
Role: System Security Engineer
Industry Type: IT Services & Consulting
Department: IT & Information Security
Employment Type: Full Time, Permanent
Role Category: IT Security
Education
UG: Any Graduate
PG: Any Postgraduate
Skills Required
Cloud Computing, Addm, Database Management, System Monitoring, Awr, fly ash , Sql
This advertiser has chosen not to accept applicants from your region.
8
Engineer - Technical Services
Kolkata, West Bengal
Confidential
Posted today
Job Viewed
Job Description
Job Summary
Skills Required
Customer Support, crm software, Inventory Management
The Field Service Engineer will be responsible for providing on-site technical support including installation, maintenance, and repair of machinery and equipment. This role also involves customer training, inventory management, and close coordination with the sales team to support business growth. The ideal candidate should possess strong technical acumen, customer orientation, and documentation skills.
Key Responsibilities- Provide on-site technical interventions, including installation, training, repair, and maintenance, to ensure optimal operation of machinery at client sites.
- Engage with customers to deliver necessary technical support, fostering strong and positive customer relationships.
- Collaborate with the sales and dealer teams by sharing technical insights and support to enhance sales opportunities and business growth.
- Complete required technical training and assessments to continually enhance technical proficiency and deliver high-quality service to clients.
- Achieve service targets by negotiating and securing Service Contracts and spare part sales, while managing billing, invoicing, and accounts receivable related to routine service activities.
- Oversee personal inventory, including spare parts and tools, ensuring adequate stock levels and proper management.
- Execute technical tasks assigned by team leadership in a timely and efficient manner.
- Utilize technical management systems effectively to ensure accurate and complete data entry.
- Document all technical activities thoroughly in Field Service Reports, CRM software, and other prescribed administrative records.
Skills Required
Customer Support, crm software, Inventory Management
This advertiser has chosen not to accept applicants from your region.
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